Rated 6.8
Strongly recommend: 33%Neutral: 37%Don't recommend: 29%6.8
33% strongly recommend
45 reviews
Humanity
7.5
7.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.1
8.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.5
4.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Kansas
Residency
Emory
Fellowship
U. of Kansas

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Courtney Marsh works at

Kansas University Center for Advanced Reproductive Medicine
Rated 7.5
Strongly recommend: 54%Neutral: 25%Don't recommend: 21%7.5

Explore Clinic
Overland Park
10777 Nall Avenue
Overland Park, KS 66211

45 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 23
Male Factor
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Marsh was an understanding, caring, knowledgeable doctor...Each appointment i could TELL that she cared about my situation. She didn’t compare me to anyone else. She worked for me, with me...She never rushed me out of my appointment. She explained everything to me and didn’t try to force anything on me...Because i have male related infertility, Dr Marsh sent my husband to the best urologist she knows. But for my specific needs, dr marsh did EVERY test to make sure everything on my end was fine
The nursing staff [at Kansas University Center] is really helpful. Every question or message i send in the patient portal they respond to quickly. They keep me hopeful when i feel like falling apart about this whole situation...they are very attentive, they are very organized and they make sure you know exactly what’s going on with you...I feel like they know exactly who i am when i come in
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr. Marsh was an understanding, caring, knowledgeable doctor. I would rate her a 10 every time. We had one goal and it was the same goal so it made things so easy. Each appointment i could TELL that she cared about my situation. She didn’t compare me to anyone else. She worked for me, with me.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Always be honest. That is how she will be able to help you the best.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
I felt like a human because Dr. Marsh explained everything. She never rushed me out of my appointment. She explained everything to me and didn’t try to force anything on me. She only did what made me comfortable.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
Because i have male related infertility, Dr Marsh sent my husband to the best urologist she knows. But for my specific needs, dr marsh did EVERY test to make sure everything on my end was fine. The only thing i needed was vitamin d and so she put me on those.
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
The nursing staff is really helpful. Every question or message i send in the patient portal they respond to quickly. They keep me hopeful when i feel like falling apart about this whole situation . They are really the help Dr Marsh needs.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Strengths would be they are very attentive, they are very organized and they make sure you know exactly what’s going on with you. They don’t have any weaknesses in my eyes. They are such a great team and I feel like they know exactly who i am when i come in.
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
I have copays of $30 every time i see doctor marsh. HSG $300, labs I’m not sure if the cost. $10,000 for IVF, between $3,000 and $8,000 for medication
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
N/a
10
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 31
2 IUI
1 IVF
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I thought Dr. Marsh was wonderful. I had to have surgery, and she made me feel confident that this would fix our infertility. When that didn’t work for us, she honestly explained each of our options and explained why IVF was our best choice. She was compassionate, but still honest and gave us the facts. We appreciated that.... Dr. Marsh did tell us she will only transfer one embryo for your first transfer. It was not up for debate.
I loved the nursing staff [Kansas U]. They made me feel so comfortable, taught me how to give myself my injections, and answered any questions! The nurses were amazing!... Strengths: Kind, compassionate, high success rate, and competitive pricing Weaknesses: Sometimes they were under staffed during my morning appointments in the lab part. I’d sometimes wait over 30 minutes to get my blood drawn.... The nurses engaged me in conversation
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
I thought Dr. Marsh was wonderful. I had to have surgery, and she made me feel confident that this would fix our infertility. When that didn’t work for us, she honestly explained each of our options and explained why IVF was our best choice. She was compassionate, but still honest and gave us the facts. We appreciated that.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr. Marsh will not sugar coat your infertility. She sticks with honesty, and it could be hard to hear. She is not blunt, but she is honest.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
The nurses engaged me in conversation, and I could tell they really cared about my needs. Dr. Marsh was very kind, and personally called me with my results for our egg retrieval.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
I do not remember the exact protocols of our cycle.
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
I loved the nursing staff. They made me feel so comfortable, taught me how to give myself my injections, and answered any questions! The nurses were amazing!
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Strengths: Kind, compassionate, high success rate, and competitive pricing Weaknesses: Sometimes they were under staffed during my morning appointments in the lab part. I’d sometimes wait over 30 minutes to get my blood drawn.
Describe your experience with your monitoring appointments at Kansas University Center for Advanced Reproductive Medicine.
I was excited at every appointment! It wa so excited to see progress. The monitoring appointments were quick, and I was seen right away.
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
My IVF cycle was 14,000 dollars.
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
Dr. Marsh did tell us she will only transfer one embryo for your first transfer. It was not up for debate.
10
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
5
NPS
4
Age 27 - 28
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Income $100K - $199K
3rd of 4 Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Courtney Marsh is the nicest Dr. She listens, she is compassionate. Now that being said. I think she isnt aggressive enough with her harder cases. She likes to follow the book and treat every case like a text book case, which infertility is definitely not text book.... Im DOR. Ive always been on the highest amount of meds for the longest they can push me. Usually 12-14 days. Ive always did 5 day transfers. With progesterone until 14dpt. With donor eggs the only thing we did differently was tried to endo scratch. Those results were never sent off to be tested.
I think the clinic [Kansas University Center for Advanced Reproductive Med-Overland Park] overall is an ok clinic. Im just not sure they are aggressive enough with treatments. They are textbook.... All of the ultrasound techs are very compassionate which is good because you see them alot. I only had a primary IVF nurse because I only ever did IVF. She was nice but easily aggravated. The blood lab ladies were always very nice.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr Courtney Marsh is the nicest Dr. She listens, she is compassionate. Now that being said. I think she isnt aggressive enough with her harder cases. She likes to follow the book and treat every case like a text book case, which infertility is definitely not text book.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Not sure.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
Im DOR. Ive always been on the highest amount of meds for the longest they can push me. Usually 12-14 days. Ive always did 5 day transfers. With progesterone until 14dpt. With donor eggs the only thing we did differently was tried to endo scratch. Those results were never sent off to be tested.
Describe your experience with your nurse at Kansas University Center for Advanced Reproductive Medicine.
All of the ultrasound techs are very compassionate which is good because you see them alot. I only had a primary IVF nurse because I only ever did IVF. She was nice but easily aggravated. The blood lab ladies were always very nice.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
I think the Kansas City area as a whole lacks enough Reproductive Endocrinologists. With as many couples seeking treatment as there are. This clinic as well as every other one in the area, they're just busy. And you are on there time.
Describe your experience with your monitoring appointments at Kansas University Center for Advanced Reproductive Medicine.
All ultra sound nurses are great
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
I believe it was 10-12 thousand. Not counting medication.
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
Never had the choice. Usually only had one to transfer.
What specific things went wrong at Kansas University Center for Advanced Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Kansas University Center for Advanced Reproductive Medicine.
I think the clinic overall is an ok clinic. Im just not sure they are aggressive enough with treatments. They are textbook.
5
Doctor
Courtney Marsh
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
4
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
2015, Successful
NPS
10
NPS
10
Age 31
Anovulation
PCOS
Income $200K - $499K
2nd of 2 Docs
2 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr Marsh] was the third doctor I had worked with, and I felt her level of care and attention was appropriate given my history of treatments. I'm polycystic but also have a thin lining issue. She thought outside the box with my protocol and I feel that is why I was finally able to achieve a pregnancy. At the point in my FET cycle when most Drs would have cancelled me for lining, Dr Marsh allowed my body to go a little longer on the meds to see if my lining would thicken, just at a slower pace than most patients. It worked!
The clinic [KU Center for Advanced Reproductive Medicine] is busy, but the staff is friendly and well organized. My only complaint is that wait times could be long for a blood work/sono appointment depending on the day and time. (Monday and Friday mornings especially) They offer appointments as early as 7:00/7:30 for working gals like myself, and on certain days of the week 6:30!
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
She was the third doctor I had worked with, and I felt her level of care and attention was appropriate given my history of treatments. I'm polycystic but also have a thin lining issue. She thought outside the box with my protocol and I feel that is why I was finally able to achieve a pregnancy. At the point in my FET cycle when most Drs would have cancelled me for lining, Dr Marsh allowed my body to go a little longer on the meds to see if my lining would thicken, just at a slower pace than most patients. It worked!
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr Marsh had a great bedside manner. No complaints.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
She allowed my body to develop a lining at its own (slow!) pace and adjusted my meds along the way.
Describe your experience with your nurse at Kansas University Center for Advanced Reproductive Medicine. (Assigned nurse: Jen)
The nursing staff is so amazing that I actually MISSED them when my care transferred to a regular OB for prenatal care. I can't say enough positive things about nurse, Jen!
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
The clinic is busy, but the staff is friendly and well organized. My only complaint is that wait times could be long for a blood work/sono appointment depending on the day and time. (Monday and Friday mornings especially) They offer appointments as early as 7:00/7:30 for working gals like myself, and on certain days of the week 6:30!
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
I believe we paid about $12,000 for our IVF cycle with ICSI, and then another $5000 to a third party for PGS.
10
Doctor
Courtney Marsh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
10
NPS
10
Age 32
5 Fertility Medications
Unexplained
Income $50K - $99K
4th of 4 Docs
15 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr.Marsh treated me like a person. She took the time to get to know me and my situation. She was respectful, compassionate and informative. She listened to my concerns and goals to create a treatment plan that was unique to my needs. and I was able to start testing immediately. ... She was informative and took the time to sit down and answer our questions.
They treat their patients with dignity and respect. ... They are well organized, fully staffed, informative and helpful. ... I would highly recommend KU MED to anyone interested in fertility assistance! ... The office visits and testing were reasonably priced. ... The nursing staff is polite and helpful. ... I don’t feel they have any weaknesses. ...
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr.Marsh treated me like a person. She took the time to get to know me and my situation. She was respectful, compassionate and informative. She listened to my concerns and goals to create a treatment plan that was unique to my needs. and I was able to start testing immediately.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Courtney Marsh is an excellent choice! She is an amazing person and Doctor!
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
She was informative and took the time to sit down and answer our questions.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
My protocol: Base line scan cycle day 2/3 Letrozole 7.5 Cycle days 3-7 (During my 2nd cycle I was prescribed 50mg clomid days 3-7) 50IU gonal-f on days 8-9 between 6p-8p follicle scan on day 10 250mcg ovidrel between 8-10p on day 11. (During one cycle I was instructed to administer 50IU of gonal-f between 6-8 in the evening on day 10 and ovidrel 250mcg on day 11). All 5 cycles resulted in negative tests and no pregnancies.
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
The nursing staff is polite and helpful.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
They are well organized, fully staffed, informative and helpful. They treat their patients with dignity and respect. I don’t feel they have any weaknesses. I would highly recommend KU MED to anyone interested in fertility assistance!
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
The office visits and testing were reasonably priced.
10
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
9
NPS
10
Age 33
Male Factor
European
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
2 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My husband has CF, its going to be hard to get pregnant. She [Dr. Courtney Marsh] knows I know this being a nurse myself. She never had a negative thing to say about the process, was very up front with everything that will happen and what medications it will take...Several medications, I thought it was overkill at first, but once she explained everything it made sense and I know its necessary to get the best results...Very personable, understood our issues and set a plan to make a baby happen, not making me feel like it could or couldn't happen, that we will make it happen.
[Staff at Kansas University Center are] Easy to get a hold of, work around my schedule for appointments, understood I was driving over an hour to get there. Very friendly staff, clean facility (nice also) easy to find, labeled well. Everyone I have encountered has been very empathetic, ask if I'm doing ok and make sure I understand whats going on and as if I have any questions before I leave the clinic...[nurses are] Very nice, able to speak to them in an educated manner, took their time with me and made sure I had all the info I needed before leaving the clinic.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
My husband has CF, its going to be hard to get pregnant. She knows I know this being a nurse myself. She never had a negative thing to say about the process, was very up front with everything that will happen and what medications it will take.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Be ready to go!
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Very personable, understood our issues and set a plan to make a baby happen, not making me feel like it could or couldn't happen, that we will make it happen.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
Several medications, I thought it was overkill at first, but once she explained everything it made sense and I know its necessary to get the best results.
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
Very nice, able to speak to them in an educated manner, took their time with me and made sure I had all the info I needed before leaving the clinic.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Easy to get a hold of, work around my schedule for appointments, understood I was driving over an hour to get there. Very friendly staff, clean facility (nice also) easy to find, labeled well. Everyone I have encountered has been very empathetic, ask if I'm doing ok and make sure I understand whats going on and as if I have any questions before I leave the clinic.
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
Medications, some visit cost, ultrasound/sonogram, the IVF cycle itself.
9
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2015, Unsuccessful
NPS
5
NPS
8
Age 26 - 27
3 Fertility Medications
Male Factor
PCOS
European
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Marsh] does seem like a very good doctor but just is not personable and did not give much time to talk over treatment plan. She did not say anything about my husband’s side of the infertility and the cause was never stated.... She wasn’t very personable and seemed to just be going through the motions.... I would recommend they be prepared with a specific list of questions because the time with her is short.
The clinic [Kansas University Ctr] is nice and clean. It it difficult to get through on the phones sometimes even during business hours. It seemed like there were certain a times they office assistants would actually answer the phone. The clinic worked well with scheduling times that worked for us....I really like all of the nurses we encountered. They answered any questions we had and were all very friendly. They responded to calls and emails very quickly.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
She does seem like a very good doctor but just is not personable and did not give much time to talk over treatment plan. She did not say anything about my husband’s side of the infertility and the cause was never stated.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
I would recommend they be prepared with a specific list of questions because the time with her is short.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
She wasn’t very personable and seemed to just be going through the motions.
Describe your experience with your nurse at Kansas University Center for Advanced Reproductive Medicine.
I really like all of the nurses we encountered. They answered any questions we had and were all very friendly. They responded to calls and emails very quickly.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
The clinic is nice and clean. It it difficult to get through on the phones sometimes even during business hours. It seemed like there were certain a times they office assistants would actually answer the phone. The clinic worked well with scheduling times that worked for us.
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
IVF was $9,500 plus the cost of meds which was quoted at $3,000-$5,000. Each semen analysis was $220. Infectious disease labs were $700 and basic labs were $220.
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
She only does eSET she says.
5
Doctor
Courtney Marsh
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
8
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015, Unsuccessful
NPS
7
NPS
4
Age 40
1 IVF
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Native American
Income $200K - $499K
Marketer or PR
1st of 2 Docs
3 IUI With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Marsh was kind, empathetic and professional....However, after 3 cycles converted to IUIs and 1 retrieval that failed to make a blast, we felt that the entire practice and lab was too new and thought we could get better results at a more established clinic....One thing is make sure you get the office to agree to in-person consultations after a failed procedure. My husband and I had a hard time getting a time and a location to meet with Dr. Marsh after our failed retrieval.
Overall, they felt like a very young clinic [KU Med] and even though another doctor had been there for a while, they appeared to be changing methodologies...Turri was the main nurse and IVF coordinator. She was professional and all business. I sometimes needed her to re-explain or walk through Items again because she would fly through the instructions. It would have been nice to have been shown a little more compassion. The other nurses we interacted with for shots and during retrieval were warmer.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr. Marsh was very professional and kind. However, after 3 cycles converted to IUIs and 1 retrieval that failed to make a blast, we felt that the entire practice and lab was too new and thought we could get better results at a more established clinic.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
One thing is make sure you get the office to agree to in-person consultations after a failed procedure. My husband and I had a hard time getting a time and a location to meet with Dr. Marsh after our failed retrieval.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr. Marsh was kind, empathetic and professional.
Describe your experience with your nurse at Kansas University Center for Advanced Reproductive Medicine. (Assigned nurse: Turri Hall)
Turri was the main nurse and IVF coordinator. She was professional and all business. I sometimes needed her to re-explain or walk through Items again because she would fly through the instructions. It would have been nice to have been shown a little more compassion. The other nurses we interacted with for shots and during retrieval were warmer.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Overall, they felt like a very young clinic and even though another doctor had been there for a while, they appeared to be changing methodologies. Once we discovered SART reports, my husband and I felt they didn’t have the successes to continue with them.
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
N/A
7
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
4
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
7
NPS
8
Age 30 - 32
1 IVF
Anovulation
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr Marsh didn’t recommend transferring more then one embryo because I was young (<35). She said studies don’t show it helps and the risk of complications due to multiples is too high...uses evidence based practice to back up all of her treatment plans. She explains when questioned but is blunt and doesn’t sugar coat anything. She definitely doesn’t support trying something just to try it, if the studies don’t show it helps...She’s good, but blunt. Ask lots of questions and rational she will explain it well but it may be hard to hear.
A few times my labs [from Kansas University Center for Advanced Reproductive Medicine] were not resulted in the portal until I messaged them to ask...The clinic is fast, they’re good at getting you in to see a dr and starting treatments. All communication is done through a portal called eIVF and it definitely has its glitches. I do wish I could just call and chat with a nurse...Dr. Marsh uses evidence based practice to back up all of her treatment plans. She explains when questioned but is blunt and doesn’t sugar coat anything. She definitely doesn’t support trying something just to try it, if the studies don’t show it helps.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr. Marsh uses evidence based practice to back up all of her treatment plans. She explains when questioned but is blunt and doesn’t sugar coat anything. She definitely doesn’t support trying something just to try it, if the studies don’t show it helps.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
She’s good, but blunt. Ask lots of questions and rational she will explain it well but it may be hard to hear.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
The clinic is fast, they’re good at getting you in to see a dr and starting treatments. All communication is done through a portal called eIVF and it definitely has its glitches. I do wish I could just call and chat with a nurse.
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
Dr Marsh didn’t recommend transferring more then one embryo because I was young (<35). She said studies don’t show it helps and the risk of complications due to multiples is too high/
What specific things went wrong at Kansas University Center for Advanced Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Kansas University Center for Advanced Reproductive Medicine.
A few times my labs were not resulted in the portal until I messaged them to ask.
7
Doctor
Courtney Marsh
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 31
1 IUI
Unexplained
Income $100K - $199K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Marsh has been great to work with so far. She was caring, spent time talking with my husband and i. Made sure we understood all options. ... We are still currently under going treatment. We have done 1 iui with Dr Marsh and moving onto Ivf. She has been caring and supportive so far. We will be meeting with her again soon for a ivf consult and to start the process. We are beyond thrilled to be moving forward with treatment
We did one round of iui with pills and injections [at KU Center for Advanced Repro Med]. I had two sonograms and then iui. The nurse administered the iui. ... We are still under going treatment but they have been great to work with this far. I have no complaints other than it’s difficult to contact people at the office. ... They have been good to work with and provided answers to questions when asked!
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
We are still currently under going treatment. We have done 1 iui with Dr Marsh and moving onto Ivf. She has been caring and supportive so far. We will be meeting with her again soon for a ivf consult and to start the process. We are beyond thrilled to be moving forward with treatment
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Ask questions!
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr Marsh has been great to work with so far. She was caring, spent time talking with my husband and i. Made sure we understood all options.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
We did one round of iui with pills and injections. I had two sonograms and then iui. The nurse administered the iui.
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
They have been good to work with and provided answers to questions when asked!
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
We are still under going treatment but they have been great to work with this far. I have no complaints other than it’s difficult to contact people at the office. However the amount of knowledge dr Marsh has and being so positive, makes up for that.
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
I believe it was $1000 or more. I truly am not 100% sure.
10
Doctor
Courtney Marsh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
9
Age 25
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I am young and had no known reason for infertility. Dr. Marsh wasted no time figuring out what the reason(s) we couldn't conceive and acted fast to put a plan together. They accommodated my husbands schedule when he needed to go in for testing as well. When his results came back they reached out on many outlets to get us the information, and then waited no time sending us the referral he now needs as well.
The front desk staff [KU Center for Advanced Repro Med] always remembers me by name, and get me back promptly. They are great about answering questions and will find the answer if they don't know it. Even the lab staff is wonderful and try to make the process as painless as possible. I have only had to wait once and they didn't make me feel rushed through my appointment like I have experienced other places.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
I am young and had no known reason for infertility. Dr. Marsh wasted no time figuring out what the reason(s) we couldn't conceive and acted fast to put a plan together. They accommodated my husbands schedule when he needed to go in for testing as well. When his results came back they reached out on many outlets to get us the information, and then waited no time sending us the referral he now needs as well.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Ask questions, she is great about answering them.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
There are multiple resources to reach out to the staff. They also accommodate male infertility, making the process much smoother than others I have heard of.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
The front desk staff always remembers me by name, and get me back promptly. They are great about answering questions and will find the answer if they don't know it. Even the lab staff is wonderful and try to make the process as painless as possible. I have only had to wait once and they didn't make me feel rushed through my appointment like I have experienced other places.
9
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 44
Male Factor
PCOS
Latinx
Income $100K - $199K
Consultant
3rd of 3 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Courtney Marsh was] Very professional and courteous. She set realistic expectations, and we were pleasantly surprised to have early success. She spoke to us in a clear manner and was reassuring when we had concerns...I tried IUI a few times, I think just because my insurance required it. And we did injected medicine for 2 months...had excellent bedside manner.
Physician and staff [at Kansas University Center for Advanced Reproductive Medicine] had excellent bedside manner...Excellent location, good access with parking, and very nice building. Front desk is very nice, and I always received follow-up phone calls...the interaction from the finance team could have been more clear...I would have liked a cappucciono provided to drink while I waited
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Very professional and courteous. She set realistic expectations, and we were pleasantly surprised to have early success. She spoke to us in a clear manner and was reassuring when we had concerns.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Have realistic expectations, but don't give up hope. It was a check to my ego to go through this process, but it was worth it in the end!
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Excellent care, things were explained in full. Physician and staff had excellent bedside manner.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
I tried IUI a few times, I think just because my insurance required it. And we did injected medicine for 2 months. I just followed the directions they gave me
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Excellent location, good access with parking, and very nice building. Front desk is very nice, and I always received follow-up phone calls. I guess I would have liked a cappucciono provided to drink while I waited, and the interaction from the finance team could have been more clear.
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
It was about $13k in total
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
One embryo was recommended
10
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 27 - 28
1 IVF
PCOS
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Marsh] took the time to get to know me and my husband. She has excellent bedside manner...She is always listening and has an answer for any worry or question. I know she is there for me and I feel her support. She is like a cheerleader in wanting to have her patients be successful. She treats me like a friend rather than a patient...Femura- 1 round to try to get me to ovulate, unsuccessful treatment was changed. Gonal f injections with trigger shots-2 rounds, unsuccessful, treatment was changed Currently going through ivf
[The staff at Kansas University Center for Advanced Reproductive Medicine was] Quick in responding phone calls and emails. Call to follow up on days when they aren't working. Ensures the patients understand the treatment plan...It is a clean clinic. It is easy to find. Staff are always friendly and smiling...Femura- 1 round to try to get me to ovulate, unsuccessful treatment was changed. Gonal f injections with trigger shots-2 rounds, unsuccessful, treatment was changed Currently going through ivf
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
She is always listening and has an answer for any worry or question. I know she is there for me and I feel her support. She is like a cheerleader in wanting to have her patients be successful. She treats me like a friend rather than a patient.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Write down questions ahead of time for the appointments
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
She took the time to get to know me and my husband. She has excellent bedside manner.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
Femura- 1 round to try to get me to ovulate, unsuccessful treatment was changed. Gonal f injections with trigger shots-2 rounds, unsuccessful, treatment was changed Currently going through ivf
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
Quick in responding phone calls and emails. Call to follow up on days when they aren't working. Ensures the patients understand the treatment plan
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
It is a clean clinic. It is easy to find. Staff are always friendly and smiling.
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
Single is more successful and less of a risk for mom and baby
10
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
8
NPS
10
Age 30
Unexplained
European
Income $50K - $99K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
During my treatment with Courtney Marsh, I definitely felt listened to and encouraged with treatment...listened to during our first consultation and worked directly with my endo specialist to help get a plan together for IUI...Frequent appointments (including weekends) for ultrasounds, bloodwork, etc were very helpful...Be very open and clear of what you want so she can help you the best way she can. She is a very straight shooter.
Definitely have a game plan of what you want because this team will tackle what your plan is head on...be prepared for long waits for results...very welcoming and brought joy during my time with them...will help out on the weekends which is wonderful for someone who works 40+ hours a week...downfall I experienced is the wait from my appointments to portal updates for my next steps.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
During my treatment with Courtney Marsh, I definitely felt listened to and encouraged with treatment. The only downfall I experienced is the wait from my appointments to portal updates for my next steps.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Be very open and clear of what you want so she can help you the best way she can. She is a very straight shooter.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
I was listened to during our first consultation and worked directly with my endo specialist to help get a plan together for IUI
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
Frequent appointments (including weekends) for ultrasounds, bloodwork, etc were very helpful. I was put on injectables my first cycle to aggressively tackle my infertility. I appreciate the aggressiveness, but was kind of caught off guard when given injectables with very little knowledge of what was what. I did achieve ovulation with their protocols but not high enough to achieve pregnancy.
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
Loved the nursing staff in office. Felt very welcomed during the hectic run of a cycle. The only thing I didn't like was everyone was involved in a cycle and you didn't have a set point of contact.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Definitely have a game plan of what you want because this team will tackle what your plan is head on. The only thing I say is be prepared for long waits for results. Other than that, the clinic is very welcoming and brought joy during my time with them. They also will help out on the weekends which is wonderful for someone who works 40+ hours a week!
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
It was pretty reasonable. Although, it took forever for my bloodwork and ultrasound bills to come through
8
Doctor
Courtney Marsh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2022, Unknown Success
NPS
7
NPS
9
Age 32 - 37
9 IUI
Male Factor
Unexplained
European
Income $50K - $99K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Strengths is that Dr. Marsh listens to her patients and understands their affordability when it comes to treatment. Weakness if you ask her recommendations she struggles to give you them...We started with time intercouse with fertility medication letrozole. Then we moved on to IUI with same medication...
Interview a few clinics before moving forward in starting treatments...I do feel Dr. Marsh listens to and your ideas, however I struggle not knowing her recommendations. Not sure if [the Kansas U Center] nurses don't report it to her patients and it spills through the tracks. I like how she has become more soft hearted as I go further into treatment..
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Strengths is that Dr. Marsh listens to her patients and understands their affordability when it comes to treatment. Weakness if you ask her recommendations she struggles to give you them. Overall she has got me pregnant 3x already and been happy with my care overall. We are still currently doing treatments to get pregnant with our last living child. We have had a rough year with two losses in the past pregnancy.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Advocate for yourself. When something doesn't feel right asked your provider.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
I do feel Dr. Marsh listens to and your ideas, however I struggle not knowing her recommendations. Not sure if her nurses don't report it to her patients and it spills through the tracks. I like how she has become more soft hearted as I go further into treatment. I and still seeking treatment from her.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
We started with time intercouse with fertility medication letrozole. Then we moved on to IUI with same medication and got pregnant with our b/g twins, who are now 3 years old. Then we did the same approach, however my medication needed to raised, but I got pregnant, but the pregnancy ended in a 7 week loss. Then we went on to 2 cycles of letrozole and clomid together with IUI those failed. Then we went on to do another cycle with letrozole that IUI failed. Then we went on to do a hybrid cycle letrozole and gonal f pregnant with our daughter, but lost her at 22 weeks due to trisomy 18. Now we are back with treatments have 3 hybrid cycles with IUI 2 have failed and one is undetermined as I am in the two week wait.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Interview a few clinics before moving forward in starting treatments. She what best fits with you. I really wish I did this, however I also feel like I am in a good place. We are not done with our journey, but be patient things will work out.
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
So far $9,700
7
Doctor
Courtney Marsh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
Age 29
2 Fertility Medications
PCOS
European
Income $50K - $99K
Entrepreneur
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We only met her [Dr. Courtney Marsh] one time at our first visit even though we had about 20 visits. She was too busy and it cost over $100 just to talk with her on the phone to explain anything to us about our treatment options. Nothing was personalized just take this pill or shot then come in every 3 days and nothing worked...I raised concerns that were never addressed...We did Clomid, Fermera pills that never helped. She kept trying to make them work, but it wasted so much time and money to have to keep coming in to check. Then we moved to the Gonl-F shots and trigger shots.
Lack of a true plan or understanding of why we were doing things [at KU Center for Advanced Reproductive Medicine]...was going to be gone for work for 3 days and I let them know a few times then when they scheduled me on one of those days I was like I am out of town I have told you that a number of times, but they never listened. A total lack of communication...Then I would log onto the portal and nothing was there or anything. It was lazy and not caring.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Courtney Mash didn't care or take the time to ever inform us about our cycle plan or why she thought it would be best to do what she suggested. I raised concerns that were never addressed. I also was going to be gone for work for 3 days and I let them know a few times then when they scheduled me on one of those days I was like I am out of town I have told you that a number of times, but they never listened. A total lack of communication or a plan to feel like spending thousands of dollars helped at all. A total waste of our money, time and stress.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
I would highly suggest to go somewhere else! If you want to actually meet with your doctor without waiting and spending hundreds of dollars more then she is not the one for you. I have done better research and will go somewhere else that gets the best reviews and you actually get to meet with your doctor at no extra charge! What an amazing thought to actually meet with you doctor and not just comminuted with the nurses via the portal!
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
We only met her one time at our first visit even though we had about 20 visits. She was too busy and it cost over $100 just to talk with her on the phone to explain anything to us about our treatment options. Nothing was personalized just take this pill or shot then come in every 3 days and nothing worked.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
We did Clomid, Fermera pills that never helped. She kept trying to make them work, but it wasted so much time and money to have to keep coming in to check. Then we moved to the Gonl-F shots and trigger shots.
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
It just depended on who we saw that day. There was always a lack of communication at the appointments on what they were needing to be checking again. Then I would log onto the portal and nothing was there or anything. It was lazy and not caring.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Don't go honestly. I wish I was told this before we did. 1.) Lack of a true plan or understanding of why we were doing things 2.) Felt like a number and that they just wanted our money 3.) Didn't care about us or try to make a caring connection
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
Over the top! It was so expensive and a waste for us. Crazy how you can spend so much for no results. If I did that at work I wouldn't get paid or I would be fired.
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
She never spoke with us or suggested anything.
What specific things went wrong at Kansas University Center for Advanced Reproductive Medicine?
  • Failed to convey critical information
Describe the specific things that went wrong at Kansas University Center for Advanced Reproductive Medicine.
Everything. It was a total waste and they never tried to figure out me and why I am have these problems. Very disappointing.
0
Doctor
Courtney Marsh
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
0
NPS
0
Age 31 - 32
Endometriosis
Recurrent Pregnancy Loss
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
While under Dr. Marsh's care I got pregnant for a 3rd time naturally after 2 prior miscarriages. She discharged me at 7 weeks even though I had never made it to 8 weeks and my HCG was low. Just 3 days later I started miscarrying. When I tried to call to get an appt with her the soonest she would see me was 1-2 months later and ultimately she ended up agreeing to do a phone call instead. After 3 losses I asked her about IVF and she immediately recommended Surrogacy (I was so shocked I had to ask her again) even though nothing had shown I couldn't carry a child myself. Between discharging me before 8 weeks and recommending surrogacy I stopped seeing her as I could tell she didn't care about helping me. Thank goodness I found another clinic b/c I am now 20 weeks pregnant via IVF and I'm carrying my own child! While she may be good for other conditions I do not recommend going to her if your issue is Recurrent loss as she doesn't seem to care to help.
I overall didn't have a good experience here [Kansas University Center for Advanced Reproductive Medicine]. She [Dr. Marsh] did end up diagnosing me with Chronic Endometritis after my 3rd miscarriage. But I no longer felt comfortable moving forward with her and future pregnancies as I didn't feel she cared about me or my success...Don't see her if you have Recurrent Loss. She may be good for other conditions but the care/compassion isn't there for those who suffer from that...She discharged me at 7 weeks even though I had never made it to 8 weeks and my HCG was low. Just 3 days later I started miscarrying. When I tried to call to get an appt with her the soonest she would see me was 1-2 months later and ultimately she ended up agreeing to do a phone call instead. After
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
For Recurrent Loss I do not recommend her. After 3 losses she immediately recommended Surrogacy even though no tests had come back to prove that I couldn't carry a child. After my 3rd loss under her care she wouldn't even take the time to see me for 1-2 months which was upsetting. I was finally able to get her to agree to a phone call. No compassion. I felt like she just didn't want to waste her time and possibly IVF success rate on me and maybe that's why she went straight to surrogacy. I'm still baffled by that. I ended up having success with IVF at another clinic in Kansas City.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Don't see her if you have Recurrent Loss. She may be good for other conditions but the care/compassion isn't there for those who suffer from that.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
She didn't seem to care about me. While under Dr. Marsh's care I got pregnant for a 3rd time naturally after 2 prior miscarriages. She discharged me at 7 weeks even though I had never made it to 8 weeks and my HCG was low. Just 3 days later I started miscarrying. When I tried to call to get an appt with her the soonest she would see me was 1-2 months later and ultimately she ended up agreeing to do a phone call instead. After 3 losses I asked her about IVF and she immediately recommended Surrogacy (I was so shocked I had to ask her again) even though nothing had shown I couldn't carry a child myself. Between discharging me before 8 weeks and recommending surrogacy I stopped seeing her as I could tell she didn't care about helping me. Thank goodness I found another clinic b/c I am now 20 weeks pregnant via IVF and I'm carrying my own child! While she may be good for other conditions I do not recommend going to her if your issue is Recurrent loss as she doesn't seem to care to help.
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
I got pregnant naturally for the 3rd time while under her care. She did an initial hcg check which was good. She also had me taking vaginal progesterone suppositories. I was wearing the Ava Bracelet and noticed my bbt was decreasing (same as my other 2 pregnancies). So she had me come in again to test hcg but now I was no longer doubling, my numbers were low but still slightly rising, and my progesterone was decreasing. At 6wk1day she had me come in to make sure it wasn't ectopic and to everyone's surprise there was a little embryo with a good heart beat. I asked if I should increase my progesterone and she said "no". She told me to come back 1 week later and by that appt the embryo was now measuring 4 days behind but the heart rate was higher. She then proceeded to discharge me to my standard OBGYN and said every thing should be fine. Even though I felt deep down between the low hcg, and dropping progesterone everything was not fine and she knew better but just didn't want to deal with it. Plus I had never made it to 8 weeks. Well sure enough 3 days later I start to miscarry.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
I overall didn't have a good experience here. She did end up diagnosing me with Chronic Endometritis after my 3rd miscarriage. But I no longer felt comfortable moving forward with her and future pregnancies as I didn't feel she cared about me or my success.
0
Doctor
Courtney Marsh
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
2 of 5
0
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
4 of 5
Scheduling
2 of 5
Nursing Staff
3 of 5
Educational Resources
5 of 5
2019, Unknown Success
NPS
8
NPS
9
Age 38
1 IUI
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Surrogacy With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
i feel like dr marsh is doing what she needs to and hopefully will result in a pregnacy, i feel like if i didnt have a good chance getting pregnant then she would just refer me on to ivf...ive only seen her once and that was consultation day, i normally go threw the nurses for everything, i do like that dr marsh and nurses get back with me in a timely manner tho and lets me decide if i will move on to iui or jsut meds and timed.
[The nurses at Kansas University Center for Advanced Reproductive Medicine] have been a huge help in everything, i talk to them alot and i get my questions answers in a timely manner...i enjoy everything about this clinic, the staff is very helpful and very compassionate. i can always get in when i need to and i feel like they all know their jobs and what they need to do which is very comforting...i have a blocked tube, low eggs and now low male count , we are currently doing femara, US and trigger shots husband was referred to a urologist so aiting to do another iui until his appt, so jsut doing meds and timed for now
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
ive only seen her once and that was consultation day, i normally go threw the nurses for everything, i do like that dr marsh and nurses get back with me in a timely manner tho and lets me decide if i will move on to iui or jsut meds and timed.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
dont give up and if you have questions ask and dont hesitate to email and get answers
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
she gets back with me in a timely manner and always anwsers my questions when i have them
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
i have a blocked tube, low eggs and now low male count , we are currently doing femara, US and trigger shots husband was referred to a urologist so aiting to do another iui until his appt, so jsut doing meds and timed for now
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
they have been a huge help in everything, i talk to them alot and i get my questions answers in a timely manner
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
i enjoy everything about this clinic, the staff is very helpful and very compassionate. i can always get in when i need to and i feel like they all know their jobs and what they need to do which is very comforting
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
not too much, very reasonable...i just wish my insurance paid for ivf bc i would most likely just do that instead since iui is only 10/20% chance
Describe Courtney Marsh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
i feel like dr marsh is doing what she needs to and hopefully will result in a pregnacy, i feel like if i didnt have a good chance getting pregnant then she would just refer me on to ivf
8
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
9
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
8
Age 44
Donor Eggs
Male Factor
Poor Egg Quality
European
Income $100K - $199K
Teacher
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Courtney Marsh was amazing. She was empathetic and caring at every visit, and I feel she really cared about her patience. I went to a doctor before her that had the worst bedside manner, however we have to complains on Dr. Marshes bedside manner. We are very appreciative of Dr. Marsh and we have two amazing children because of her. Dr, Marsh had great bedside manner, explained everything, and was very empathetic to our challenges ahead.
Communication [at Kansas University Center for Advanced Reproductive Medicine] is the what needs to be worked on the most, everyone is very nice. I feel how to get a hold of everyone and who is available isn't that strong. I feel that the nurse change around a lot to different doctors...The nurse staff switched around a lot and they didn't communicate to each other very well...Dr. Courtney Marsh was amazing. She was empathetic and caring at every visit, and I feel she really cared about her patience. I went to a doctor before her that had the worst bedside manner, however we have to complains on Dr. Marshes bedside manner. We are very appreciative of Dr. Marsh and we have two amazing children because of her. Dr, Marsh had great bedside manner, explained everything, and was very empathetic to our challenges ahead.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr. Courtney Marsh was amazing. She was empathetic and caring at every visit, and I feel she really cared about her patience. I went to a doctor before her that had the worst bedside manner, however we have to complains on Dr. Marshes bedside manner. We are very appreciative of Dr. Marsh and we have two amazing children because of her. Dr, Marsh had great bedside manner, explained everything, and was very empathetic to our challenges ahead.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
I would say make sure you understand how to get a hold of the important people you need to talk to and what manner it is best to contact them if you have questions
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr. Courtney Marsh was amazing. She was empathetic and caring at every visit, and I feel she really cared about her patience. I went to a doctor before her that had the worst bedside manner, however we have to complains on Dr. Marshes bedside manner. I feel that at times her nurses were hard to get a hold of and the communication in the clinic needed some work at times. But we very appreciative of Dr. Marsh and we have two amazing children because of her.
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
The nurse staff switched around a lot and they didn't communicate to each other very well.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Communication is the what needs to be worked on the most, everyone is very nice. I feel how to get a hold of everyone and who is available isn't that strong. I feel that the nurse change around a lot to different doctors.
What specific things went wrong at Kansas University Center for Advanced Reproductive Medicine?
  • Failed to call with results
  • Failed to convey critical information
10
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015, Unsuccessful
NPS
9
NPS
10
Age 32
1 IUI
Unexplained
Income $50K - $99K
4th of 4 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Marsh was very helpful and took the time to listen to our history of everything we have been through to try to have a child. She was honest with us about our chances and what she thought was in our best interest.... Courtney Marsh took the time to sit down with us and discuss our options and what our chances were of conceiving... [Kansas University Center for Advanced Reproductive Medicine has a] Very relaxed environment and everyone was so helpful. Did not have to wait too long for an appointment and Dr Marsh had already went over our history and was ready to help us with our next step with infertility
[Kansas University Center for Advanced Reproductive Medicine has a] Very relaxed environment and everyone was so helpful. Did not have to wait too long for an appointment and Dr Marsh had already went over our history and was ready to help us with our next step with infertility.. Dr Marsh was very helpful and took the time to listen to our history of everything we have been through to try to have a child. She was honest with us about our chances and what she thought was in our best interest.
How was your experience with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Dr Marsh was very helpful and took the time to listen to our history of everything we have been through to try to have a child. She was honest with us about our chances and what she thought was in our best interest.
What's one piece of advice would you give a prospective patient of Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Very caring and compassionate.
During treatment, were you treated like a number or a human with Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine?
Courtney Marsh took the time to sit down with us and discuss our options and what our chances were of conceiving
Describe the protocols Courtney Marsh used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
We used injectables and then did an IUI
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
Very relaxed environment and everyone was so helpful. Did not have to wait too long for an appointment and Dr Marsh had already went over our history and was ready to help us with our next step with infertility
Describe the costs associated with your care under Courtney Marsh at Kansas University Center for Advanced Reproductive Medicine.
I remember the IUI was around $500-$600
9
Doctor
Courtney Marsh
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kansas University Center for Advanced Reproductive Medicine
Overland Park
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5