Rated 7.4
Strongly recommend: 67%Neutral: 8%Don't recommend: 25%7.4
67% strongly recommend
27 reviews
Humanity
7.9
7.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.7
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.6
6.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Baylor
Residency
U. of Texas
Fellowship
U. of Texas

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Craig Witz works in 3 offices at

Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Rated 8
Strongly recommend: 65%Neutral: 15%Don't recommend: 20%8

Explore Clinic
Piney Point
2500 Fondren Rd, Suite 350
Houston, TX 77063
Webster, Clear Lake
400 W. Medical Center Blvd, Suite 225
Webster, TX 77598
Woodlands
17183 I-45, Suite 540
The Woodlands, TX 77385
Show 1 more

27 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
0
NPS
1
Age 31
1 IVF
Endometriosis
Poor Egg Quality
South Asian
Middle Eastern
Income $200K - $499K
2nd of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Witz is very knowledgeable and willing to try and tweak new protocols to best fit you and your needs. At the consult he was very endearing and seemed like he would be present a lot during the actual treatment cycle. After not seeing him for my first for monitoring visits, when I did finally see him I was very excited, however he spent less than 2 minutes with me. After our egg retrieval failed we had a re-group visit with him- he could not explain why we had such poor results and we didn’t feel genuine reactions from him. It seemed like he did not know how to handle complex cases.
[Aspire Houston Fertility Institute] Strengths are a lot of doctors to choose from, and you can easily switch to another one within the system. Weakness are that the offices are old and outdated. A fertility clinic should feel relaxing- theirs is dark and gloomy. Financial department does not communicate with each other and they raise their prices constantly. Appointments do not run on time, no matter which clinic you choose. I had the worst cycle out of my 3 egg retrievals at this clinic because I was not monitored closely enough and was given the wrong protocol. Patients who don’t require extra care or attention, or don’t have complex cases, will be successful here.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz is very knowledgeable and willing to try and tweak new protocols to best fit you and your needs. At the consult he was very endearing and seemed like he would be present a lot during the actual treatment cycle. After not seeing him for my first for monitoring visits, when I did finally see him I was very excited, however he spent less than 2 minutes with me. After our egg retrieval failed we had a re-group visit with him- he could not explain why we had such poor results and we didn’t feel genuine reactions from him. It seemed like he did not know how to handle complex cases.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Be aware that he is not willing to try experimental treatments and is pretty set in his ways.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
We only spoke to him at the consult and 1 or 2 times during monitoring during the stimulation process. He had ultrasound techs performing ultrasounds, and was not present for my actual egg retrieval. He was also not available by phone, text, or email, and any communication had to be done with an in person consult not covered by the fee already paid for the IVF cycle. Nurses also consistently mixed up information about me and did not seem to enjoy their job.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
We tried the long Lupron protocol since I have endometriosis and poor egg and embryo quality. I retrieved 9 eggs, only 4 mature, 3 fertilized, and no blastocysts.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Maria )
The day of my baseline scan I asked if I could meet my nurse to the first person sitting at the counter. She responded and said “well I guess it’s me because xyz is busy”. It is near impossible to communicate with their nursing team. There is not a direct line to call the clinic so you either have to leave a message with their answering service or call the nurses line and pray that one of them decide to pick up. Sending a message on the portal will get you a response hours or days later, and if you happen to have a question after hours, you get routed to the on-call nurse who can take even longer to get back to you. There is no way to email or directly correspond with your nurses.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Strengths are a lot of doctors to choose from, and you can easily switch to another one within the system. Weakness are that the offices are old and outdated. A fertility clinic should feel relaxing- theirs is dark and gloomy. Financial department does not communicate with each other and they raise their prices constantly. Appointments do not run on time, no matter which clinic you choose. I had the worst cycle out of my 3 egg retrievals at this clinic because I was not monitored closely enough and was given the wrong protocol. Patients who don’t require extra care or attention, or don’t have complex cases, will be successful here.
Describe your experience with your monitoring appointments at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I could choose the time of monitoring appointments but they never ran on time. It was first come first serve, so you check in at 9:45am for your 10:30am appointment and you will be seen before the 9:45am patient. They only have 1-2 people drawing blood for 30+ people trying to be seen.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
$13,350 For a retrieval, 4k for meds.
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
He does not believe in multiple embryo transfers due to the risk it places on the mother.
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I was told that the day after my retrieval I would get a call to learn about how many of my eggs were mature and fertilized. The clinic closes at 5, and by 4pm I still had not received a call. I started to call on my own and because they don’t have a direct line, my calls were not being answered. The nursing line also did not pick up my calls. I sent portal messages, only for my nurse to finally answer and say “sorry I’m not sure why they didn’t call you, but here are your results” with no empathy or compassion, or explanation since it was out of the nurse’s scope. Later at 6:30pm that night I get a message from embryology with the results, with no apology for the delay and no explanation as to why my results were so poor.
0
Doctor
Craig Witz
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
2 of 5
1
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 35 - 37
2 Embryo Freezing
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Witz explained what we should expect, was present for our appointments, performed both of my procedures himself and worked with us. As we traveled from out of town, he helped with finding a local clinic for my monitoring. He made me feel very relaxed and comfortable prior to my egg retrievals, making time to chat and explain what to expect prior to the actual surgery...non-judgemental and open-minded and so down to earth...
The waiting room [at Houston Fertility Institute] is comfortable and welcoming. The staff is friendly and understanding. The world's best phlebotomists - seriously didn't even feel the blood draws. The office is set up in a circular format with rooms and offices surrounding a centralized nurse desk. This makes it easy to schedule follow ups and ask questions of the nurses before leaving...Both of my nurses were very responsive to my questions sent through the portal and by phone...
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz explained what we should expect, was present for our appointments, performed both of my procedures himself and worked with us. As we traveled from out of town, he helped with finding a local clinic for my monitoring. He made me feel very relaxed and comfortable prior to my egg retrievals, making time to chat and explain what to expect prior to the actual surgery. He even gave us suggestions for things to do and where to eat in Houston while we were in town for appointments.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Choose Dr. Witz. He is very knowledgeable and experienced, is non-judgemental and open-minded and so down to earth.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz is very down to earth. He jokes with his staff and patients and lightens the mood. He also remembers details about his patients such as work, hobbies, and anything talked about in prior appointments.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
We were freezing embryos for later (mid to late 30s and just wanted to wait a little longer to have our first). After my blood work, I was put on vitamin D to get my levels up. Then we did the desogen, followed by gonal-f and menopur. Then added in cetrotide after about a week. Then ovidrel for the trigger, followed by the egg retrievals. We did ICSI, PGS and then the freezing.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Miranda (1st retreival) and Cecilia (2nd retrieval))
Both of my nurses were very responsive to my questions sent through the portal and by phone. They answered all of my questions and didn't make me feel silly or stupid for asking. When my monitoring clinic didn't send over my results, Miranda followed up with them, so I didn't have to and kept me in the loop on the status of everything.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Piney Point Office Strengths: The waiting room is comfortable and welcoming. The staff is friendly and understanding. The world's best phlebotomists - seriously didn't even feel the blood draws. The office is set up in a circular format with rooms and offices surrounding a centralized nurse desk. This makes it easy to schedule follow ups and ask questions of the nurses before leaving. We always got a good parking spot out front, too. Weaknesses: We had some long waiting times before our appointments.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
First round (2019) was about $18,000 total, including PGS (about $4750), surgery center and anesthesia ($1400 + $250) and doctor fees ($6,300), medications, outside labs and monitoring through a local clinic were outside this clinic's control. Second round prices went up a little, but it was similar. Maybe about $19,000.
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
N/A - no transfers yet.
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
7
Age 36 - 37
1 IVF
Uterine Fibroids
European
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
[Dr. Witz is] Very knowledgeable and professional. Addressed risks and procedures fully. Great bedside manner. Has a good sense of humor. I had a few bumps along the way, but he explained the reasons and the plan to overcome...My doctor greatly preferred a single embryo transfer for me since we jumped straight into IVF without IUI or any other approach...
I would leave voicemail messages, send a message through the patient portal, leave messages with other nurses. And these were at times where my care was urgent. When I did get her on the phone or we were face-to-face, she was amazing. Great bedside manner. Explained things fully...This [Houston Fertility Center] clinic clearly sees a vast amount of patients. As such, HFI is very experienced. If you are looking for a personal touch, go elsewhere. However, if you need the ability to draw on decades of expertise, this is best place in town. Physicians will refer to each other if they encounter an issue on which they are lacking knowledge. So, you'll have to decide what you really need vs. want.
How was your experience with Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
Very knowledgeable and professional. Addressed risks and procedures fully. Great bedside manner. Has a good sense of humor. I had a few bumps along the way, but he explained the reasons and the plan to overcome.
What's one piece of advice would you give a prospective patient of Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
Don't expect to be pregnant overnight. It will take some time.
During treatment, were you treated like a number or a human with Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
When you're face to face with Dr. Witz he's awesome. Probably one of the best physicians I've ever encountered. However, the Houston Fertility Institute is a bit of a mill.
Describe the protocols Craig Witz used in your cycles at Houston Fertility Center (Jinxin Fertility Network clinic) and their degree of success.
I have no Fallopian tubes, so IVF was my only option. We jumped right into the cycle, but I had fibroids which could impede the process. I needed those removed. Along with a hysteroscopy. Then, started my meds for the egg retrieval. After egg retrieval, I was stopped from embryo implantation because of COVID-19
Describe your experience with your nurse at Houston Fertility Center (Jinxin Fertility Network clinic). (Assigned nurse: Juli Thornton)
My only complaint about my nurse would be availability. Getting her on the phone was difficult at best. I would leave voicemail messages, send a message through the patient portal, leave messages with other nurses. And these were at times where my care was urgent. When I did get her on the phone or we were face-to-face, she was amazing. Great bedside manner. Explained things fully. Super sweet. I think that place is just a mill and keeps the nurses overloaded. It's like the nurses are nurses AND secretaries.
Describe your experience with Houston Fertility Center (Jinxin Fertility Network clinic).
This clinic clearly sees a vast amount of patients. As such, HFI is very experienced. If you are looking for a personal touch, go elsewhere. However, if you need the ability to draw on decades of expertise, this is best place in town. Physicians will refer to each other if they encounter an issue on which they are lacking knowledge. So, you'll have to decide what you really need vs. want.
Describe the costs associated with your care under Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic).
IVF is covered by my insurance 100% after my yearly deductible. I meet my deductible in January typically, so the out-of-pocket costs were just the co-pays for my prescriptions & the embryo storage fee.
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Center (Jinxin Fertility Network clinic).
My doctor greatly preferred a single embryo transfer for me since we jumped straight into IVF without IUI or any other approach.
What specific things went wrong at Houston Fertility Center (Jinxin Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
Describe the specific things that went wrong at Houston Fertility Center (Jinxin Fertility Network clinic).
This clinic sees loads of patients. So, it's easy for appointments to get missed or a prescription not called in. The nurses clearly need support staff.
9
Doctor
Craig Witz
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Houston Fertility Center (Jinxin Fertility Network clinic)
Houston
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 34 - 35
2 IVF
Male Factor
European
Income $100K - $199K
Accountant
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Knew details of my case, explained what he thought would work for us. ... Very straightforward with plan of action. Explained reasons for what he thought was best treatment. Thoroughly answered any questions we had. Monitored follicles closely and increased dosage when I was initially slow to respond. ... When we met with dr witz after our failed fresh embryo transfer he recommended frozen embryo transfer as our next step.
Very busy but very efficient. They [Houston Fertility Institute] knew I liked to get in first thing to get to work and did their best to accommodate that. Only clinic open on weekends both Saturday and Sunday. Patient portal could use an upgrade. ... Then the financial advisor emailed me saying he recommended another egg retrieval as our next step. That was frustrating to get conflicting information.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Very straightforward with plan of action. Explained reasons for what he thought was best treatment. Thoroughly answered any questions we had. Monitored follicles closely and increased dosage when I was initially slow to respond.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He is very straightforward and doesn’t sugarcoat things but I like that. Tells you what he thinks you need to do as an expert in his field.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Knew details of my case, explained what he thought would work for us.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
Was participating in a study so I had to do downregulation per study protocol. Then started with lupron and then menopur started with one vial when I was slow to respond upped to 3 then upped to max of 6 vials nightly. Study only produced two embryos, both transfers failed. Next did self-pay cycle with menopur, gonal f and cetrotide. Got 6 embryos, genetically tested, 2 came back normal, 1 indeterminate.
Describe your experience with the nursing staff at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Quick to respond to emails through patient portal.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Very busy but very efficient. They knew I liked to get in first thing to get to work and did their best to accommodate that. Only clinic open on weekends both Saturday and Sunday. Patient portal could use an upgrade.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
We got into a study so paid $3,500 for our first fresh IVF cycle. Then paidaround $5,000 for frozen embryo transfer. Our self-pay cycle with meds and PGS testing we spent around $25,000.
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
He explained risks of multiples and we agreed.
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
When we met with dr witz after our failed fresh embryo transfer he recommended frozen embryo transfer as our next step. Then the financial advisor emailed me saying he recommended another egg retrieval as our next step. That was frustrating to get conflicting information.
9
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 28 - 31
4 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Witz] is open & available- often calling me on off hours & using his cell phone. We had a tough road and he never oversold with lofty expectations. He knows the research & was able to present us with facts and honest medical advice for us to make the most informed decision we could....We did a low dose protocol with omnitrope. I overly respond to stimulation but my eggs are not strong so we went with low dose and omnitrope to attempt to boost the egg strength.
Great clinic [Houston Fertility Institute]- clean, free parking, easy to get to. Busy! If you make an appointment at peak times you might be waiting for awhile- seems like they overbook Patient’s. Top notch phlebotomists! These ladies are amazing!! Know your name, ask how you’re doing, never leave you sore or bruised.... My nurse did not call in a specific injection I needed and I had to catch it as I was going through the list with the pharmacy over the phone.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He is open & available- often calling me on off hours & using his cell phone. We had a tough road and he never oversold with lofty expectations. He knows the research & was able to present us with facts and honest medical advice for us to make the most informed decision we could.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Reach out to him directly if you ever need to! He will respond & you’ll get good information.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He knows my son (the he helped us have with our 2nd round of ivf), asks about him, knows our lives (work) and personalities. He can be candid and honest with his feedback taking into account all those factors.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
We did a low dose protocol with omnitrope. I overly respond to stimulation but my eggs are not strong so we went with low dose and omnitrope to attempt to boost the egg strength. Dr. Witz has only ever done single embryo transfers with rationale of it being a better environment for the fetus and better for the mom’s overall health.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Cecilia Marquez)
Our primary nurse was a bit low key with our fertility treatments following having our first through IVF. I’m not sure if it’s because we’ve been there for a long time now but she will sometimes just assume I know things. I have to sometimes call to make sure I’m taking the right dose or that I get the right meds before I need them, etc.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Great clinic- clean, free parking, easy to get to. Busy! If you make an appointment at peak times you might be waiting for awhile- seems like they overbook Patient’s. Top notch phlebotomists! These ladies are amazing!! Know your name, ask how you’re doing, never leave you sore or bruised. Can’t say enough!
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
My first round was all cash pay- all in probably $35-40. Next rounds have been partially covered- all in $15-20
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
My nurse did not call in a specific injection I needed and I had to catch it as I was going through the list with the pharmacy over the phone. I was able to get it called in and in the same delivery as the previous meds but would not have known had I not specifically gone over the med list with the pharmacist.
10
Doctor
Craig Witz
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
10
NPS
10
Age 31 - 35
1 IVF
Male Factor
PCOS
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
The thing both my spouse and I liked about Dr. Witz was that he asked a lot of questions and we really felt he knew us. He was there for every visit and any procedure we needed to do. He explained things and when I didn't quite understand took the time to explain it a bit differently. We always felt that he took the time needed in order to get our questions answered.
One thing I really loved about the clinic [Hou Fert Inst] in general was that they knew our insurance wasn't going to cover IVF however, any other procedures we had to have done they always made sure it was done somewhere our insurance would cover...The only nurse we interacted with was Morgan and she was phenomenal! She was extremely positive throughout the entire process, always made sure to ask if there were any other questions and was very patient.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
The thing both my spouse and I liked about Dr. Witz was that he asked a lot of questions and we really felt he knew us. He was there for every visit and any procedure we needed to do. He explained things and when I didn't quite understand took the time to explain it a bit differently. We always felt that he took the time needed in order to get our questions answered.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Always be ready with your questions. Knowing that we had to pay full price (our insurance didn't cover our IVF) we did our research and had a list of questions for every visit which helped it go faster. He also has a good sense of humor; so, if you want someone more serious; he is not however, that was our favorite thing about him!
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Both the office and Dr. Witz were very patient with us. They were never pushy on any of the treatment, educated us on the options we had and left it up to us to make the choices. Receiving a positive pregnancy test was extremely exciting and both Dr. Witz and our Nurse Meghan celebrated with us and when we found out we were going to miscarry; they gave us time in the room and even though it's been 2 years; have never rushed us for our 2nd transfer.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
After testing in 2015; we found out we would only be able to conceive via IVF and started on meds right away once we were ready. We started with Follistim 150 units, Dial pen to 150 & Menopur 150 IU, Take 2 vials as directed for 3 days then went back for bloodwork. After every blood draw; they would adjust my medication. After that I took, Follistim 225 units, Dial pen to 225 and Menopur 150 IU, Take 2 vials as directed. Then Cetrotide 0.25 mg was added. We had the egg retrieval and did a fresh transfer soon after that where I was prescribed o Estrace 2 mg, Take one by mouth to dissolve under your tongue THREE times per day; Prometrium 200mg mg/dl, oral 3x/day, Endometrin 100 mg/dl, Pleace two vaginally with applicator twice daily, Progesterone in Sesame Oil 50 mg/ml, give 50mg (1cc) IM each day (check to see if mixture is 100mg/1cc or 50mg/1cc) and was also adjusted as needed depending on my bloodwork. Once they did the BETA test and it was positive meds were adjusted depending on my blookwork as well. On our 6 week visit; was when the baby's heartbeat completely slowed down and BETA levels started to stall which was when we had a conversation with Dr. Witz and said we were going to just stop all of the meds and gave us the option to have a DND or have it happen naturally. I went with naturally which happened 2 weeks later.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Morgan Bolten)
The only nurse we interacted with was Morgan and she was phenomenal! She was extremely positive throughout the entire process, always made sure to ask if there were any other questions and was very patient.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
One thing I really loved about the clinic in general was that they knew our insurance wasn't going to cover IVF however, any other procedures we had to have done they always made sure it was done somewhere our insurance would cover and our doctor was always willing to travel to that clinic to be there. The only thing I didn't like was that we had to pay for the entire IVF upfront vs a payment plan but understand that this may happen at any clinic.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Total: 12, 950 (without meds) Physician Fee: $6, 900 Lab & Facility Fees: $3,000 Anesthesia Fee: $250 IVF Meds: about $2, 500
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I have none as we were on the same page with transferring 2.
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 40
1 IVF
Diminished Ovarian Reserve
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Due to a low hormone/egg reserve, and hyseroscopy, the best route was to pursue IVF [with Dr. Craig Witz]. I feel that the treatment was pretty routine, but the dosages adjusted to fit me personally. We did genetic testing so that we knew what the best embryo option was for us. Things proceeded as normal through the transfer process. We did have success becoming pregnant. However, at week 5, I experienced bleeding. I was fortunate to see Dr. Witz that day, and my hormones were adjusted immediately. I was seen weekly at that point. Unfortunately around week 7-ish, we experienced loss of the pregnancy.
I feel that the clinic [Houston Fertility Institute-Webster] is a welcoming and friendly place. I also feel that they are super efficient in seeing patients timely. I also feel that sometimes the efficientness can be perceived as a weakness, not allowing time to for the patient to ask all questions to feel 100% comfortable. However, anytime I needed any extra attention, I do feel that I was given the time needed.... We did receive a military discount, from my husband's time in the army, so that helped a little. With meds, proceedures, genetic testing, storing of embryos for a year, and everything else, we were close to $23,000, for one cycle, one transfer.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz is very knowledgeable, with a fantastic bed side manor. He gives accurate information with compassion for the patients feelings and needs. Visits with Dr. Witz were always pleasant. When dealing with sensitive or unfortunate news, he delivered the news in a professional and kind manor, explaining all the details, options, and shared sadness over the news.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Be patient, the process can be a long one. Worthwhile, but long.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz is wonderful, he has a fantastic bedside manor that makes you feel like a friend versus a patient. He gives information very matter of fact, but also gives information with compassion.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
Due to a low hormone/egg reserve, and hyseroscopy, the best route was to pursue IVF. I feel that the treatment was pretty routine, but the dosages adjusted to fit me personally. We did genetic testing so that we knew what the best embryo option was for us. Things proceeded as normal through the transfer process. We did have success becoming pregnant. However, at week 5, I experienced bleeding. I was fortunate to see Dr. Witz that day, and my hormones were adjusted immediately. I was seen weekly at that point. Unfortunately around week 7-ish, we experienced loss of the pregnancy.
Describe your experience with the nursing staff at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I enjoyed the nursing staff at the clinic. The phlebotomist was wonderful! Almost never hurt when drawing blood. She is also super compassionate and friendly! I didn't always get the warm and fuzzy feeling from all the nurses, but I do feel like they cared about me as a person, not a patient, and they were always super helpful and prompt in responses.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I feel that the clinic is a welcoming and friendly place. I also feel that they are super efficient in seeing patients timely. I also feel that sometimes the efficientness can be perceived as a weakness, not allowing time to for the patient to ask all questions to feel 100% comfortable. However, anytime I needed any extra attention, I do feel that I was given the time needed.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
For us, the costs seemed high, especially having no idea of what the costs were before the process. We did receive a military discount, from my husband's time in the army, so that helped a little. With meds, proceedures, genetic testing, storing of embryos for a year, and everything else, we were close to $23,000, for one cycle, one transfer.
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Dr. Witz gave us all the statistics and success rates of single transfer versus transferring two embryos. That information along with genetic testing led us to elect to transfer one embryo.
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Webster, Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
9
Age 35 - 36
PCOS
South Asian
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr.Witz is very straight forward, laid back, and has an excellent bedside manner. He is honest and doesn’t sugar coat anything. He is a great doctor, and had a very warm friendly personality. He answers your questions and does not waste your time allowing you to worry about irrelevant factors. He is highly experienced and very confident in his course of treatment for you... He can sometimes be very booked and will breeze through the appointment- if you write your questions down than you can have them answered even if he seems to be rushing.
During last cycle my nurse [from Houson Fertility Institute] did not make it clear when I should stop taking certain colored pills from my birth control pack. I continued taking them for about five days too long and it overlapped with my progesterone and estradiol. This delayed my cycle about two weeks because I had to reset and stop taking birth control...All the nurses are helpful and make you feel comfortable especially during vagina ultrasounds. Great clinic.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr.Witz is very straight forward, laid back, and has an excellent bedside manner. He is honest and doesn’t sugar coat anything. He is a great doctor, and had a very warm friendly personality. He answers your questions and does not waste your time allowing you to worry about irrelevant factors. He is highly experienced and very confident in his course of treatment for you.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Write down your questions beforehand and bring them with you so you don’t forget to ask him everything. He can sometimes be very booked and will breeze through the appointment- if you write your questions down than you can have them answered even if he seems to be rushing.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Office visits were more brief than I would have preferred. Dr. Witz is very nice and personable but I wish he would chat with us more at each visit. We sometimes felt he was rushing to the next patient.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
Dr Witz uses Labetalol to help me manage my blood pressure and keep it stable for transfer. He does not promote supplements at all, just healthy diet.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Cecelia)
Cecelia is very sweet and easy to talk to. She got a few my protocol dates and medication dosages wrong during my last cycle which delayed everything a few weeks. She also referred to my frozen embryos as “fair” grade and questioned why I didn’t get pregnant at my last cycle because of not having my embryos tested. She is overall a good nurse, just doesn’t communicate well at times. It is not at all that she doesn’t care- maybe she just gets busy with a large patient number.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Clinic is beautiful, clean, modern, and very relaxing/inviting. They do not over book appointments so there’s never more than just a few people in the waiting room. All staff members are very sweet. The staff in the busin as office have gone above and beyond to help us with financial concerns and paperwork. All the nurses are helpful and make you feel comfortable especially during vagina ultrasounds. Great clinic.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
$1800 doctors fee. $1500 laboratory fee. Embryo cryopreservation yearly fee of $500.
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
During last cycle my nurse did not make it clear when I should stop taking certain colored pills from my birth control pack. I continued taking them for about five days too long and it overlapped with my progesterone and estradiol. This delayed my cycle about two weeks because I had to reset and stop taking birth control.
8
Doctor
Craig Witz
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Katy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 38
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We did the agonist protocol [with Dr. Craig Witz] different from my first failed ivf. It produced less eggs than my first but I got 2 eggs and one fertilized. A few days before retrieval he let me know there was only one maybe two eggs for retrieval. He gave me the choice of canceling retrieval or proceeding. As you can imagine that is heartbreaking and a difficult decision. He basically put it in perspective and made my choice very clear. It resulted in my baby girl.
My one complaint [with Houston Fertility Institute] would be with the lab. When they called me initially about fertilization results, they told me neither of my two eggs fertilized (those were all I had). Ten minutes later they called and told me it was a mistake and that ONE had fertilized. I was crazy, mad, and happy at the same time. Im greatful that they called me and told me their mistake but in those ten minutes my life fell apart. It's a serious mistake to make.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz was very honest and to the point. He was very thorough and nice. He definitely knows what he is doing! I think he made what seemed impossible possible! When we had a set back he made the correct call and had great judgement.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
As with any doctor have your questions ready before you go so you can get everything answered and you do not forget.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Everyone was very friendly and made me feel comfortable.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
We did the agonist protocol different from my first failed ivf. It produced less eggs than my first but I got 2 eggs and one fertilized. A few days before retrieval he let me know there was only one maybe two eggs for retrieval. He gave me the choice of canceling retrieval or proceeding. As you can imagine that is heartbreaking and a difficult decision. He basically put it in perspective and made my choice very clear. It resulted in my baby girl.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Cecilia)
Cecilia was very nice and understanding
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I liked being assigned one nurse. It makes everything more personal. The only weakness I would say is in the ultrasounds. I think either the doctor or and ultrasound tech should perform the ultrasounds for accuracy.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I used meds from overseas. Cut my costs from $7500 to $4500 for meds. The reason I chose this clinic in the first place was due to its prices.
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
My one complaint would be with the lab. When they called me initially about fertilization results, they told me neither of my two eggs fertilized (those were all I had). Ten minutes later they called and told me it was a mistake and that ONE had fertilized. I was crazy, mad, and happy at the same time. Im greatful that they called me and told me their mistake but in those ten minutes my life fell apart. It's a serious mistake to make.
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Medical Center - Memorial Hermann
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
6
NPS
7
Age 36 - 38
3 IUI
Unexplained
European
Income $50K - $99K
Lawyer
Only Doc Seen
Donor Sperm
Doesn't Recommend
Neutral
Unsuccessful
Dr. Witz seems like a great doctor. When I met with him, I felt like he answered all of my questions candidly. However, I rarely saw him. I would see him for a meeting before I started a round of IUI. He never performed any of my IUI procedures, as he has colleagues that take different shifts....Dr. Witz prescribed a small dosage of clomid followed by IUI. One of his colleagues questioned my treatment strategy when he performed an initial exam as I started a cycle however, he went with the orders left by Dr. Witz. It made me concerned that perhaps there were newer ideas that may work better.
The nursing staff [at Houston Fertility Institute]seemed to have a high turn-over ratio. The only constant staff were the women who took the blood...Every visit was to a jammed pack waiting room full of women trying to have babies, women pregnant, and women with small children. I rarely saw the same nurse twice. I only saw the doctor at the beginning of each cycle. Rarely did I ever get in & out near my appointment time....$1500 per medicated IUI cycle plus drugs.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz seems like a great doctor. When I met with him, I felt like he answered all of my questions candidly. However, I rarely saw him. I would see him for a meeting before I started a round of IUI. He never performed any of my IUI procedures, as he has colleagues that take different shifts. Maybe my cycles just didn't coincide with his work schedule. He was highly recommended by my gynecologist.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Infertility is a vicious cycle. Be prepared to see lots of women crying. Every appointment was full of women crying because they lost a baby, because they got pregnant, or because they found out they weren't pregnant. Dr. Witz was never there when I got my pregnancy test results.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Every visit was to a jammed pack waiting room full of women trying to have babies, women pregnant, and women with small children. I rarely saw the same nurse twice. I only saw the doctor at the beginning of each cycle. Rarely did I ever get in & out near my appointment time. The only constant people were the people taking my blood.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
Dr. Witz prescribed a small dosage of clomid followed by IUI. One of his colleagues questioned my treatment strategy when he performed an initial exam as I started a cycle however, he went with the orders left by Dr. Witz. It made me concerned that perhaps there were newer ideas that may work better.
Describe your experience with the nursing staff at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
The nursing staff seemed to have a high turn-over ratio. The only constant staff were the women who took the blood. When I went back 6 months after completing & failing 3 cycles, there was not a single nurse that i had seen before.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
HFI is a well respected clinic. I wish there was a separate waiting area for women receiving fertility treatment from the women who are already pregnant or who were having to have D&Cs. I was always stressed out seeing all of the different emotions. I also wish there was a way to get in at your appointment time. Most appointments took less than 10 minutes, but it could take an hour or more to get into a treatment room. Saturdays & the days after holidays were the worst.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
$1500 per medicated IUI cycle plus drugs.
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
On one IUI cycle I was told to take two vaginal hormonal inserts a day. On another IUI cycle I was told to only take one. When I questioned it, I was told that two was entirely too much I must have misunderstood the instructions from the first cycle. I will always wonder if the extra hormones caused me not to conceive.
6
Doctor
Craig Witz
NPS
Humanity
1 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
1 of 5
7
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
0
NPS
0
Age 39
2 IVF
Poor Egg Quality
European
Income $200K - $499K
Investor
2nd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
On our first round of IVF [with Dr. Craig Witz], we had a lot of eggs retrieved (~12 embryos) but then very low quality. Most eggs stopped growing after day 3. Only one egg passed genetic testing and it was a 7 day egg. Now we know most clinics would not have transferred this egg due to low quality. Instead, Dr. Witz encouraged us to do so. When this was unsuccessful, he told us on the next attempt, we could add growth hormone to improve egg quality. Once the next procedure protocol was established, Dr. Witz did not prescribe growth hormone. When we discussed this with him, he told us due to FDA scrutiny, fertility clinics were no longer using growth hormone and we'd have to go to Europe to get it. So we proceeded with a 2nd round of egg retrieval without it. Again, we had a large number of eggs / embryos, but they did not make it past day 3. We were left with only one 7 day embryo that passed genetic testing. Again, Dr. Witz encouraged us to transfer this egg. So we went through the time/stress/expense to transfer it with yet again a bad result. We have since learned that most other fertility clinics across the U.S. still use growth hormone. We used it on our next egg retrieval round in Colorado and had excellent results (6 very high quality embryos resulting in one live birth - our daughter). I believe HFI is now using growth hormone again. During procedures, Dr. Witz seemed more interested in the music we wanted played than explaining the procedure itself. He may have been trying to get us to relax but it felt strange.
The clinic [Houston Fertility Institute] was extremely busy and did a poor job of communicating the process to me or displaying that they cared about what we were going through. In particular, I think they do a poor job of communicating with out of town patient. Maybe an in town patient experience would be better. I frequently could not get through to the nurse to ask questions in a timely manner.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
This clinic was a complete waste of time and we felt misguided throughout the process. On our first round of IVF, we had a lot of eggs retrieved (~12 embryos) but then very low quality. Most eggs stopped growing after day 3. Only one egg passed genetic testing and it was a 7 day egg. Now we know most clinics would not have transferred this egg due to low quality. Instead, Dr. Witz encouraged us to do so. When this was unsuccessful, he told us on the next attempt, we could add growth hormone to improve egg quality. Once the next procedure protocol was established, Dr. Witz did not prescribe growth hormone. When we discussed this with him, he told us due to FDA scrutiny, fertility clinics were no longer using growth hormone and we'd have to go to Europe to get it. So we proceeded with a 2nd round of egg retrieval without it. Again, we had a large number of eggs / embryos, but they did not make it past day 3. We were left with only one 7 day embryo that passed genetic testing. Again, Dr. Witz encouraged us to transfer this egg. So we went through the time/stress/expense to transfer it with yet again a bad result. We have since learned that most other fertility clinics across the U.S. still use growth hormone. We used it on our next egg retrieval round in Colorado and had excellent results (6 very high quality embryos resulting in one live birth - our daughter). I believe HFI is now using growth hormone again. During procedures, Dr. Witz seemed more interested in the music we wanted played than explaining the procedure itself. He may have been trying to get us to relax but it felt strange.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
If you are older or have egg quality issues, ask him to use growth hormone during the first attempt. If you have a 7 day egg that passes genetic testing (or a low quality egg), don't bother to transfer it. Freeze it and go for another retrieval.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
The clinic was extremely busy and did a poor job of communicating the process to me or displaying that they cared about what we were going through. In particular, I think they do a poor job of communicating with out of town patient. Maybe an in town patient experience would be better. I frequently could not get through to the nurse to ask questions in a timely manner.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
Our protocol felt very cookie cutter. He didn't make adjustments during the process based on how fast our eggs were growing or that were specific to our issue - poor egg quality.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
We were initially assigned a relatively new nurse who was horrible - she was not compassionate and over-worked. She also didn't have answers to our basic questions but always stated that the doctor wasn't available to answer them. The 2nd nurse was someone who had been at the clinic a long time and was much more understanding and knowledgable. Although you could tell she was also overworked and had limited time.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
It was a nice clinic but the staff seemed overworked.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
The first round of IVF was between $15 and $20k, I can't remember exactly. If you get genetic testing (PGS), I think it was $5k and that covered 10 eggs. If your first round doesn't work, you get a discount on the 2nd round, so I think that was more about $10k to $12k.
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
We knew for certain we only wanted to transfer one embryo (and we never had more than one at HFI) so this wasn't discussed.
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Craig Witz
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
1 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
0
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2007 - 2013, Successful
NPS
10
NPS
9
Age 24 - 30
3 IUI
2 IVF
PCOS
Latinx
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Witz had a dry sense of humor that matched ours and he consistently tried to set attainable goals. There are no guarantees in infertility but he definitely tries to help to build your family.... Dr. Witz was repeatedly kind but frank when I needed it. My Husband and I both say that we would not have survived the process (clomid, IUI 3x and IVF 2x then a FET 1) had we not had Dr. Witz. It’s easy to feel like a petry dish but he helped us stay human and helped us look for the humor in the awful.
The clinic [Houston Fertility Institute] does need help with scheduling but every doctor office I have ever visited is always running behind.... Nurses can make or break a clinic. The nurses I dealt with, Carolina and Maria were the best. They knew who I was, what I was going through that day and were my champions throughout the process.... Our IVF rounds cost between $12-17k, IUI $2 , FET $7k...
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
I’m a Latina and when you receive the blow that infertility is a battle you’re going through it can be crippling bc our culture is so deep rooted in family that you think you’re broken. Dr. Witz was repeatedly kind but frank when I needed it. My Husband and I both say that we would not have survived the process (clomid, IUI 3x and IVF 2x then a FET 1) had we not had Dr. Witz. It’s easy to feel like a petry dish but he helped us stay human and helped us look for the humor in the awful.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Be prepared to hear what you don’t want to hear. Infertility doctors are not genies. Do your research, go in with your questions, don’t stop asking until you get a clear and understood reply, be prepared to hear real answers.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
I’m a pull the bandaid off kind of person and Dr.Witz understood that and rolled with it. Infertility is awful and we’re all trying to survive it. Dr.Witz had a dry sense of humor that matched ours and he consistently tried to set attainable goals. There are no guarantees in infertility but he definitely tries to help to build your family.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
We started our path with a round of clomid followed by 3 rounds of IUI. Dr. Witz was very confident that IUI would do the trick due to my PCOS past, but wanted to give it a shot as it was less invasive and definitely more cost affordable. We weren’t successful but both Dr. Witz and I wanted to at least try. We took some time to save up and moved forward with IVF. It was fairly normal round though I ended up hyperstemming after the egg retrieval and had a 5 day stay in the hospital. Dr. Witz came every evening to check on me though it was in the complete opposite direction of his home. We delayed the transfer bc he wanted me to recover emotionally and physically. We transferred a month later and had a successful positive pregnancy. Dr. Witz kept me in his care until I was 14 weeks along. I se him once a week through those 14 weeks, and twice a week I had blood work. We exhausted all our avenues with Cycle 1 and when we decided to try for a sibling we knew it would be Dr. Witz that we’d be calling. Our second IVF round was not as complicated and we had better success. No hyper stimulation, though we did start progesterone earlier and carried it through longer I think. With our successful retrieval with tried a frozen embroy transfer but we didn’t get a positive result. It was a tough blow. Dr. Witz met with us afterwards and laid out the cards for us. He was blunt but also kind. It’s a fine line to walk when there are so many emotions running.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Carolina)
Nurses can make or break a clinic. The nurses I dealt with, Carolina and Maria were the best. They knew who I was, what I was going through that day and were my champions throughout the process.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
The clinic does need help with scheduling but every doctor office I have ever visited is always running behind. Bring a book or enjoy some Pinterest but it’s no different that waiting on my kids pediatrician,
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Our IVF rounds cost between $12-17k, IUI $2 , FET $7k
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Dr. Witz doesn’t like to transfer more that 2 at a time in order to be responsible with his patients
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
9
Age 31 - 33
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Craig Witz] will give you the real facts, which might be hard to hear. But he is very honest...When I call, he talks to me directly. He has not given up on me, but he also is real with facts. He has a great bedside manner and is also very real with you...He talks to us anytime we ask. He uses my name when talking to me, and he also doesn't give us false hope. He is always optimistic with each step. He is very through and up on the latest treatment options. He is also very accommodating, as I live in a different state from the treatment clinic.
Strengths [at Houston Fertility Institute]: Lots of locations, some discounts, Bundling options. Always able to talk to someone and get an appointment. Weaknesses: Expensive! But all fertility treatments are. No monthly payment plans. Everything is due up front...Some nurses had no idea about my treatment. I had to tell them what I was doing. In the office some were not compassionate. They were good by email communication most of the time
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He talks to us anytime we ask. He uses my name when talking to me, and he also doesn't give us false hope. He is always optimistic with each step. He is very through and up on the latest treatment options. He is also very accommodating, as I live in a different state from the treatment clinic.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He will give you the real facts, which might be hard to hear. But he is very honest.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
When I call, he talks to me directly. He has not given up on me, but he also is real with facts. He has a great bedside manner and is also very real with you.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
1st round birth control, menopur, gonal, and cetrotide. 2 trigger shots to make sure we got my eggs. Also coq10, prenatal vitamins, DHEA, and vitamin d. 2nd round same, added lupron and a testosterone primer. No birth control 3rd round same, no lupron or birth control. All rounds progesterone, estrace and estrogen patches. Transfer pio shots and progesterone and estrace
Describe your experience with the nursing staff at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Some nurses had no idea about my treatment. I had to tell them what I was doing. In the office some were not compassionate. They were good by email communication most of the time
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Strengths: Lots of locations, some discounts, Bundling options. Always able to talk to someone and get an appointment. Weaknesses: Expensive! But all fertility treatments are. No monthly payment plans. Everything is due up front.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Over 24000
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I only had 2 each time. So we did both. They weren't the best quality, so we hoped one would stick.
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Webster, Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
9
NPS
10
Age 32
1 IUI
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Witz is very knowledgable in infertility and the plan of action needed to achieve success. He did elaborate diagnostic testing and HSG and a hysteroscopy to rule out any issues that may be causing my miscarriages. He recommended IVF with chromosomal (PGS) testing for an accurate pregnancy. He felt confident we would get pregnant on our own again, but if we chose to, we could do IVF. We actually chose to speed up the process and try IUI. It was successful and I am now pregnant!
IUI with meds [at Houston Fertility Insitute] was close to $3500...Waiting room at piney Point seems a bit small. They are usually on time with appointments and even waited for my husband who was stuck in traffic...Some people bring their kids, so be aware that you may see a kid in there and it could trigger emotions...RPL blood panel, hysteroscopy, HSG. All results came back normal. We ended up doing IUI
How was your experience with Craig Witz at Houston Fertility Specialists (closed)?
Dr. Witz is very knowledgable in infertility and the plan of action needed to achieve success. He did elaborate diagnostic testing and HSG and a hysteroscopy to rule out any issues that may be causing my miscarriages. He recommended IVF with chromosomal (PGS) testing for an accurate pregnancy. He felt confident we would get pregnant on our own again, but if we chose to, we could do IVF. We actually chose to speed up the process and try IUI. It was successful and I am now pregnant!
What's one piece of advice would you give a prospective patient of Craig Witz at Houston Fertility Specialists (closed)?
Don't be afraid to ask questions!
During treatment, were you treated like a number or a human with Craig Witz at Houston Fertility Specialists (closed)?
Dr. Witz took the time to understand me and my husband. He did as much diagnostic testing as he could to find out why I have had two consecutive miscarriages.
Describe the protocols Craig Witz used in your cycles at Houston Fertility Specialists (closed) and their degree of success.
RPL blood panel, hysteroscopy, HSG. All results came back normal. We ended up doing IUI with Clomid, Gonal-F, and Ovidrel, along with progesterone. I am pregnant as a result from one IUI.
Describe your experience with your nurse at Houston Fertility Specialists (closed). (Assigned nurse: Cecilia)
Cecelia knows and understand the struggle of infertility and she treats you as an equal. She is helpful and replies to emails quickly.
Describe your experience with Houston Fertility Specialists (closed).
Waiting room at piney Point seems a bit small. They are usually on time with appointments and even waited for my husband who was stuck in traffic. Staff is polite and welcoming and always say bye. Some people bring their kids, so be aware that you may see a kid in there and it could trigger emotions.
Describe the costs associated with your care under Craig Witz at Houston Fertility Specialists (closed).
IUI with meds was close to $3500
9
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Houston Fertility Specialists (closed)
Houston - Fannin (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2015, Successful
NPS
10
NPS
10
Age 35 - 37
2 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Witz was extremely knowledgeable and capable. He answered all of our questions honestly and thoroughly, with numbers and science to back up his answers. Although he was sometimes a bit blunt, we preferred this honest and candid demeanor. At the end of the day he was an understanding and compassionate professional...In general, the nursing staff was excellent. They were caring, and capable. One of the nurses did not explain things well nor answer questions correctly, but once we figured this out we were sure to double check the instructions she gave us. Other than that, though, she was extremely friendly and caring.
We had some issues with the billing portion of our treatment and were very dissatisfied with the honesty of the billing department [at Houston Fertility Institute]. It took a while, but we were able to sort out our problem. The Piney Point surgery center seemed much colder and impersonal than the Webster clinic, but the care there was satisfactory as well....In general, the nursing staff was excellent. They were caring, and capable. One of the nurses did not explain things well nor answer questions correctly, but once we figured this out we were sure to double check the instructions she gave us. Other than that, though, she was extremely friendly and caring.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz was extremely knowledgeable and capable. He answered all of our questions honestly and thoroughly, with numbers and science to back up his answers. Although he was sometimes a bit blunt, we preferred this honest and candid demeanor. At the end of the day he was an understanding and compassionate professional.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Ask questions, and know that he can be blunt but is extremely caring.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
The nurses in the office were phenomenal and remembered everything. I felt very confident and comfortable with Dr. Witz and the Webster office staff.
Describe your experience with the nursing staff at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
In general, the nursing staff was excellent. They were caring, and capable. One of the nurses did not explain things well nor answer questions correctly, but once we figured this out we were sure to double check the instructions she gave us. Other than that, though, she was extremely friendly and caring.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
We had some issues with the billing portion of our treatment and were very dissatisfied with the honesty of the billing department. It took a while, but we were able to sort out our problem. The Piney Point surgery center seemed much colder and impersonal than the Webster clinic, but the care there was satisfactory as well.
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
One of the nurses was a bit inexact with the information she provided, but once we were aware of this we were sure to double check any information she provided.
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Webster, Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 29 - 30
1 IUI
1 Egg Freezing
PCOS
Immunological
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Witz] is always willing to answer questions and if something doesnt work he changes the course of treatment. We had so many setbacks and he was always compassionate about them. After our stillbirth of our daughter he reached out to my MFMs to better understand my complicated pregnancy and what we could do in the future to try and prevent another loss.... For my frozen transfers we have to use letrozole to help me grow a follicle because just giving me estrogen doesnt build my lining up.
Strengths that they [Houston Fertility Institute] care and they tailor your needs to you individually. Communication, they always answer the phone or message you back fast on the portal page. Blood work comes back same day which is very important in managing dose of meds. Weaknesses they are super busy so sometimes there is a wait.... She [nurse] was my rock during everything. Always calls me back when I need her. Having a great nurse makes the experience so much better!
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He is always willing to answer questions and if something doesnt work he changes the course of treatment. We had so many setbacks and he was always compassionate about them. After our stillbirth of our daughter he reached out to my MFMs to better understand my complicated pregnancy and what we could do in the future to try and prevent another loss. Infertility is hard enough then add in pregnancy loss! Having a great doctor is so important.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Try and live day by day
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
My doctor always gave me all the information I needed even when I asked crazy questions.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
For my frozen transfers we have to use letrozole to help me grow a follicle because just giving me estrogen doesnt build my lining up.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Kristin )
She was my rock during everything. Always calls me back when I need her. Having a great nurse makes the experience so much better!
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Strengths that they care and they tailor your needs to you individually. Communication, they always answer the phone or message you back fast on the portal page. Blood work comes back same day which is very important in managing dose of meds. Weaknesses they are super busy so sometimes there is a wait.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
My insurance covers diagnosis testing. IUI was 1,400 i think and our IVf olus medications was 18,000
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Webster, Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
7
NPS
7
Age 28 - 29
Unexplained
European
Income $50K - $99K
1st of 2 Docs
1 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
I mostly felt like a human, but the conversations [with Dr. Craig Witz] felt rushed and not very thorough...He did lots of tests and I never got any answers as to why I wasn't conceiving. "unexplained infertility" was the diagnosis, and then they wanted tons of money for the next steps...That's why I stopped going, it felt like they were very money hungry at that point.
the prices [at Houston Fertility Institute] were very high, even for taking Clomid because they require you to have ultrasounds etc and pay upfront($800)...The office atmosphere is really nice. Just know that this clinic is not cheap, and they do not work with you on payment plans. They expect payment in full at the time of services... He [Dr. Craig Witz] did lots of tests and I never got any answers as to why I wasn't conceiving. "unexplained infertility" was the diagnosis
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
The conversations with him felt rushed and not very detailed. He did lots of tests and I never got any answers as to why I wasn't conceiving. "unexplained infertility" was the diagnosis, and then they wanted tons of money for the next steps. That's why I stopped going, it felt like they were very money hungry at that point.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Listen carefully and ask him to explain all of what he says slowly and thoroughly.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
I mostly felt like a human, but the conversations felt rushed and not very thorough.
Describe your experience with the nursing staff at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I don't remember any specifics so excellence or lack there of was not an issue.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
The office atmosphere is really nice. Just know that this clinic is not cheap, and they do not work with you on payment plans. They expect payment in full at the time of services, which is unreasonable and impossible for many people.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
My insurance covered all of the testing up to the diagnosis of infertility. After that the prices were very high, even for taking Clomid because they require you to have ultrasounds etc and pay upfront($800).
7
Doctor
Craig Witz
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Webster, Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
1
NPS
1
Age 29
Income $50K - $99K
Marketer or PR
2nd of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like I was being forced into IVF vs. being able to discuss all options, even when they didn't have my records or test results back yet. It came off as either do IVF, or never have a child. Which, if my test results indicated that, it would be one thing. But it felt very rushed and like there was no interest in what was actually going on with me.
We were looking to move to Dr. Witz [of Houston Fertility Institute], unfortunately I felt like just a number in their system looking for a quick result. They didn't even have all of my medical records from my previous clinic before make extreme suggestions on next steps. It felt like instead of being interested in me as a patient, they were interested in me as a number or $$.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
I felt like I was being forced into IVF vs. being able to discuss all options, even when they didn't have my records or test results back yet. It came off as either do IVF, or never have a child. Which, if my test results indicated that, it would be one thing. But it felt very rushed and like there was no interest in what was actually going on with me.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Be assertive in what you want, or what you expect. You are your own advocate, and need to stand up for yourself. You do have choices in treatment options, or at least the choice to discuss the pro's and con's of all of them.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
We were looking to move to Dr. Witz, unfortunately I felt like just a number in their system looking for a quick result. They didn't even have all of my medical records from my previous clinic before make extreme suggestions on next steps. It felt like instead of being interested in me as a patient, they were interested in me as a number or $$.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
The clinic was nice, and the staff appeared to be nice. Their billing department was not as helpful as I was expecting in helping to understand the different costs associated with treatments.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
IUI's started at $2,000+, IVF was significantly more expensive then other clinics in the area.
What specific things went wrong at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
  • Lost appointments
  • Provided conflicting information
1
Doctor
Craig Witz
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
1
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Webster, Clear Lake
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 40 - 41
1 IVF
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Witz was an outstanding doctor w compassion and humor. He made the appointments not so stressful and he was very helpful and reassuring. I always understood what was going on and he answered all questions I had. He seemed to really care about his patients and I am so happy we chose him as our doctor.
The [Aspire Houston Fertility Institute] clinic was very organized and thorough. They were always helpful with all questions and worked to accommodate my times I needed with work. They were very busy but I still didn’t feel like I wasn’t being seen in a timely manner. I felt like a human and I trusted them...No matter what time of day they would reply and help me.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz was an outstanding doctor w compassion and humor. He made the appointments not so stressful and he was very helpful and reassuring. I always understood what was going on and he answered all questions I had. He seemed to really care about his patients and I am so happy we chose him as our doctor.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He will tell you what needs to be done in a kind forward manner and add some humor.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He was very nice and personable. He asked questions about our lives and didn’t beat around the bush to help us.
Describe your experience with the nursing staff at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Very helpful with any and all questions. No matter what time of day they would reply and help me.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
The clinic was very organized and thorough. They were always helpful with all questions and worked to accommodate my times I needed with work. They were very busy but I still didn’t feel like I wasn’t being seen in a timely manner. I felt like a human and I trusted them.
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 32 - 33
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Witz is fantastic! I would recommend him to anyone TTC. He makes the process better by explaining the process, answering questions, and really connecting with you. You're not just a number with him....The whole nursing staff is fantastic! They're always willing to talk through whatever questions or concerns you have. They're very compassionate and caring people.
HFI is focused on service, quality care, and results. I feel like I am getting the best care possible with Houston Fertility Institute. I couldn't imagine going through such a difficult and emotional process with a better group of people- Dr. Witz and the team at HFI are the absolute best in Houston!
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz is fantastic! I would recommend him to anyone TTC. He makes the process better by explaining the process, answering questions, and really connecting with you. You're not just a number with him.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Ask questions!
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He is so caring and understanding. He is great at answering any questions you may have and he really listens to your concerns.
Describe your experience with the nursing staff at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
The whole nursing staff is fantastic! They're always willing to talk through whatever questions or concerns you have. They're very compassionate and caring people.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
HFI is focused on service, quality care, and results. I feel like I am getting the best care possible with Houston Fertility Institute. I couldn't imagine going through such a difficult and emotional process with a better group of people- Dr. Witz and the team at HFI are the absolute best in Houston!
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Webster, Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
NPS
10
NPS
10
Age 31
1 IVF
Male Factor
PCOS
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Witz] is probably my favorite doctor I've ever had. Very honest, and explained things in great detail. Took the time to call and check on me often, always got me in for an appointment to check on things if I felt the slightest bit of doubt.... One IVF cycle that resulted in hyperstimulation due to pcos, and a freeze all cycle. Frozen transfer the next month that resulted in a twin pregnancy.... When I hylwrsrimulated due to PCOS he was genuinely concerned. Called to check on me even after hours.
I visited the Katy office [Houston Fertility Institute] while Dr. Wits was there which was a much better fit for us. The Piney location wait times could get a little long sometimes because of the amount of patients treated at that location which is also their surgery center.... Wonderful staff! Called immediately with all results... [Cost Of Treatment] Approx 15k total... [Dr. Witz] Called to check on me even after hours.... He is probably my favorite doctor I've ever had.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He is probably my favorite doctor I've ever had. Very honest, and explained things in great detail. Took the time to call and check on me often, always got me in for an appointment to check on things if I felt the slightest bit of doubt.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Trust him, he knows what he's doing.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
When I hylwrsrimulated due to PCOS he was genuinely concerned. Called to check on me even after hours.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
I don't remember exactly. One IVF cycle that resulted in hyperstimulation due to pcos, and a freeze all cycle. Frozen transfer the next month that resulted in a twin pregnancy.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Lisa, Vanessa )
Wonderful staff! Called immediately with all results
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I visited the Katy office while Dr. Wits was there which was a much better fit for us. The Piney location wait times could get a little long sometimes because of the amount of patients treated at that location which is also their surgery center.
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Approx 15k total
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Counseled us on the risks of implanting two (which was our preference) advised not to transfer more then that
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Piney Point
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
9
NPS
9
Age 34
1 IUI
1 IVF
Male Factor
Accountant
2nd of 2 Docs
2 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Witz is extremely kind, intelligent and informative. He wants you to feel comfortable in this tough process. He has great bedside manners and knows how to deliver facts in a gentle, to-the-point manner...My [doctor] recommends eSET but does allow multiple transfer if you wish. This also depends on your age and pgs testing, etc.
The [Houston Fertility Center] nurses were very organized which I found very important. They're also easy to get a hold of. If you leave a vm they'll get to that same day...IVF- $13,000 MEDICATION- $5,000-7,000 PGS TEST- $5,000...There's also extremely low turnover which is a huge plus. I'd shop around for pricing. HFI generally costs the average rate as other clinics but I do see they're a bit pricier on certain procedures. Also they always perform hysteroscopies before a transfer, no matter what, so that can add up.
How was your experience with Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
Dr. Witz is extremely caring. I switched doctors in the process because I felt my last doctor made me feel like a number and didn't have open communication. Dr. Witz on the other hand, answers your every question and takes his work very seriously. He walks you through every step of the process and tries to be there at appointments, unless he's in clinic.
What's one piece of advice would you give a prospective patient of Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
Have a consultation with him and see if he fits what you're looking for in a provider.
During treatment, were you treated like a number or a human with Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
Dr. Witz is extremely kind, intelligent and informative. He wants you to feel comfortable in this tough process. He has great bedside manners and knows how to deliver facts in a gentle, to-the-point manner.
Describe the protocols Craig Witz used in your cycles at Houston Fertility Center (Jinxin Fertility Network clinic) and their degree of success.
I was on the antagonist protocol with birth control, gonal-f, menopur, and cetrotide.
Describe your experience with the nursing staff at Houston Fertility Center (Jinxin Fertility Network clinic).
The nurses were very organized which I found very important. They're also easy to get a hold of. If you leave a vm they'll get to that same day.
Describe your experience with Houston Fertility Center (Jinxin Fertility Network clinic).
They're run like a well oiled machine. There's processes in place that make it extremely efficient. There's also extremely low turnover which is a huge plus. I'd shop around for pricing. HFI generally costs the average rate as other clinics but I do see they're a bit pricier on certain procedures. Also they always perform hysteroscopies before a transfer, no matter what, so that can add up.
Describe the costs associated with your care under Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic).
IVF- $13,000 MEDICATION- $5,000-7,000 PGS TEST- $5,000
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Center (Jinxin Fertility Network clinic).
My clinic recommends eSET but does allow multiple transfer if you wish. This also depends on your age and pgs testing, etc.
What specific things went wrong at Houston Fertility Center (Jinxin Fertility Network clinic)?
  • Failed to call with results
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Houston Fertility Center (Jinxin Fertility Network clinic).
My first doctor had prescribed a drug for my UTI that was graded C. I had just had a transfer and was 5 weeks pregnant. I spoke with the pharmacist and she recommended I not take this drug. I had to call the clinic for a different drug.
9
Doctor
Craig Witz
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Houston Fertility Center (Jinxin Fertility Network clinic)
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016 - 2018, Successful
NPS
10
NPS
N/A
Age 29 - 31
2 IUI
1 IVF
PCOS
Tubal Blockage
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Successful
Dr Witz is a busy man but that is because he is on high demand. There were a few times I wished he was more available to talk to me. But he was always available when it was critical. He does a good job explaining everything and answering questions. He keeps things light which is refreshing because it’s all so emotional. My husband liked him a lot. He jokes and is easy going, but he also gets down to business and is straight up with you.
We did a standard protocol [at Houston Fertility Institute] but I over stimulated and couldn’t do a fresh transfer. I was devastated but it all worked out because I got pregnant on the first FET...Love those nurses so much!!...Because of my small uterus we could only transfer one. Dr Witz wouldn’t let me do more because it was a risk to me...Dr Witz is a busy man but that is because he is on high demand. There were a few times I wished he was more available to talk to me. But he was always available when it was critical. He does a good job explaining everything and answering questions. He keeps things light which is refreshing because it’s all so emotional. My husband liked him a lot. He jokes and is easy going, but he also gets down to business and is straight up with you.
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
So I have recommended him to several friends and what I will say is that he knows what he is doing. He has been doing this for a long time and is brilliant. I have a very tricky case of PCOS combined with only one tube and a small uterus that can have blood flow issues. But he got my pregnant twice so I have no complains. He told me IVF was my best chance of pregnancy but I wanted to try IUI first and he was good with that. He tells you the facts and let’s you make a decision. Several times I was on the fence about what to do and he would give me his opinion and they weren’t money making decisions. He talked us out of doing PGS twice (but didn’t push his opinion). I had a son in 2016 and now a daughter thanks to Witz! He’s the best!
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Write down all your questions and bring a friend. He talks fast and a second person can help you remember all the things he shares with you.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr Witz is a busy man but that is because he is on high demand. There were a few times I wished he was more available to talk to me. But he was always available when it was critical. He does a good job explaining everything and answering questions. He keeps things light which is refreshing because it’s all so emotional. My husband liked him a lot. He jokes and is easy going, but he also gets down to business and is straight up with you.
Describe the protocols Craig Witz used in your cycles at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic) and their degree of success.
We did a standard protocol but I over stimulated and couldn’t do a fresh transfer. I was devastated but it all worked out because I got pregnant on the first FET.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Cecilia )
Awesome!! Love those nurses so much!!
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
Because of my small uterus we could only transfer one. Dr Witz wouldn’t let me do more because it was a risk to me.
10
Doctor
Craig Witz
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
2019, Consult
NPS
10
NPS
10
Age 28
Unexplained
European
Income $50K - $99K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Witz was very caring at our visit. He explained out chances and made me few like actually having a family one day was possible. My husband is all about numbers but Dr. Witz made him realize that it isn’t always about the numbers. He was very kind and validated my emotions....He explained everything in detail. He really understood how my husband and I were feeling.
So far we have been very satisfied with both the Dr. and the nursing staff [at Houston Fertility Center]. The clinic is also very nice. We chose piney point as our office since they are the HFI lab and my services would all be at that location...treatment would be around 13,500 plus medication
How was your experience with Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
Dr. Witz was very caring at our visit. He explained out chances and made me few like actually having a family one day was possible. My husband is all about numbers but Dr. Witz made him realize that it isn’t always about the numbers. He was very kind and validated my emotions.
What's one piece of advice would you give a prospective patient of Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
He is awesome. We’ve “shopped” around for the right doctor and I feel like he was the most understanding. I am excited to see what the future hold with Dr. Witz.
During treatment, were you treated like a number or a human with Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic)?
He explained everything in detail. He really understood how my husband and I were feeling. He made us fee like he would do anything and everything he could to get us pregnant.
Describe the protocols Craig Witz used in your cycles at Houston Fertility Center (Jinxin Fertility Network clinic) and their degree of success.
We have not started treatment with Dr. Witz yet because of money. Ivf is very expensive and our insurance does not cover anything. He did explain in detail the cost breakdown and protocol with us. We are going to use a frozen transfer when the time comes.
Describe your experience with the nursing staff at Houston Fertility Center (Jinxin Fertility Network clinic).
What we have seen so far is a very nice staff. From the front office to the nurses in the back.
Describe your experience with Houston Fertility Center (Jinxin Fertility Network clinic).
So far we have been very satisfied with both the Dr. and the nursing staff. The clinic is also very nice. We chose piney point as our office since they are the HFI lab and my services would all be at that location.
Describe the costs associated with your care under Craig Witz at Houston Fertility Center (Jinxin Fertility Network clinic).
The treatment would be around 13,500 plus medication. I don’t not have any insurance coverage.
Describe Craig Witz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Center (Jinxin Fertility Network clinic).
He wants to give us one healthy baby. So he suggested only transferring one embryo.
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Center (Jinxin Fertility Network clinic)
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2019, Successful
NPS
10
NPS
10
Age 29
1 IVF
Endometriosis
PCOS
European
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Craig Witz] can be sarcastic and is funny. It helps lightens the mood...really cares about his patients... was very thorough in explaining treatments and what the best options were for us. I saw him at almost every appointment and he was always optimistic even when I was feeling negative. I have recommended him to multiple people since I went through this process.
The nurses [at Houston Fertility Institute] are absolutely amazing! I would email them multiple times a day when I had questions and they always replied swiftly and always had a thorough answer for me. Everytime I was in there that had a smile on their face and always seemed happy to be there...We paid out of pocket and it was about $14,000 for our IVF process not including medicine...I had a great experience there. The only thing that was negative was I wish they had a clinic a little closer to me to do the egg retrieval and transfer. I had to drive almost an hour and a half to get there. That is the only negative thing I can say about this clinic
How was your experience with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
Dr. Witz was very thorough in explaining treatments and what the best options were for us. I saw him at almost every appointment and he was always optimistic even when I was feeling negative. I have recommended him to multiple people since I went through this process.
What's one piece of advice would you give a prospective patient of Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
He can be sarcastic and is funny. It helps lightens the mood.
During treatment, were you treated like a number or a human with Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)?
I absolutely loved this office. Dr. Witz really cares about his patients.
Describe your experience with your nurse at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic). (Assigned nurse: Asia Torres and Sara Pena)
The nurses are absolutely amazing! I would email them multiple times a day when I had questions and they always replied swiftly and always had a thorough answer for me. Everytime I was in there that had a smile on their face and always seemed happy to be there.
Describe your experience with Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
I had a great experience there. The only thing that was negative was I wish they had a clinic a little closer to me to do the egg retrieval and transfer. I had to drive almost an hour and a half to get there. That is the only negative thing I can say about this clinic
Describe the costs associated with your care under Craig Witz at Aspire Fertility - Houston Fertility Institute (Prelude Network clinic).
We paid out of pocket and it was about $14,000 for our IVF process not including medicine
10
Doctor
Craig Witz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Fertility - Houston Fertility Institute (Prelude Network clinic)
Webster, Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5

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