Rated 8.9
Strongly recommend: 80%Neutral: 20%8.9
80% strongly recommend
3 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.2
8.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.2
8.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Yale
Residency
Harvard
Fellowship
Norfolk General

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
David Lee works at

Oregon Health Sciences University
Rated 8.5
Strongly recommend: 57%Neutral: 32%Don't recommend: 11%8.5

Explore Clinic
Portland
3303 S.W. Bond Avenue
Portland, OR 97239

3 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2019, Unsuccessful
NPS
8
NPS
7
Age 28 - 38
1 IUI
1 IVF
Anovulation
Male Factor
PCOS
European
Native American
Income $50K - $99K
2nd of 3 Docs
2 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr David Lee is a very compassionate and kind doctor. He is trustworthy. He explains things in details and tries to see the big picture and see it from your perspective. He listened and included you in the treatment plan. He was a busy doctor so a few times he was not available (including transfer day). ... He includes you in the treatment plan and fills you in on the good and the bad of a treatment plan. He doesn't treat you like your another number or paycheck.
We had several errors made by nursing staff [OHSU] with ordering medications (missed meds, filling out PA's, etc.) which resulted in cancelled treatments. We had a lot of questions for the Financial Counselors and felt as though our questions weren't answered at all or in a timely manner. Also, they didn't communicate with us on what deposit was due before the appointment so we came in and were shocked to find out we had a deposit due.
How was your experience with David Lee at Oregon Health Sciences University?
Dr David Lee is a very compassionate and kind doctor. He is trustworthy. He explains things in details and tries to see the big picture and see it from your perspective. He listened and included you in the treatment plan. He was a busy doctor so a few times he was not available (including transfer day).
What's one piece of advice would you give a prospective patient of David Lee at Oregon Health Sciences University?
Research questions beforehand and go into the appointment with them. Be ready to figure out your treatment plan along side Dr David Lee.
During treatment, were you treated like a number or a human with David Lee at Oregon Health Sciences University?
Dr David Lee is a very compassionate and kind doctor. He includes you in the treatment plan and fills you in on the good and the bad of a treatment plan. He doesn't treat you like your another number or paycheck.
Describe the protocols David Lee used in your cycles at Oregon Health Sciences University and their degree of success.
We started our treatment using Clomid and timed intercourse. We did this for 6 rounds before moving onto IUI. For our IUI and eventually our IVF we used Menopur and Follistem. IUI was cancelled due to poor sperm penetration. We did a SPA test and eventually moved onto IVF. 17 eggs retrieved and out of those 6 fertilized. Two 3 Day embryos transferred. Negative pregnancy test.
Describe your experience with the nursing staff at Oregon Health Sciences University.
Our nursing staff was friendly and kind when we came in for our initial consultation and for the first few appointments. When it came down to doing IUI and IVF and handling the medication aspect of it we found our nursing staff showed frustration with us and lacked communication. We made several calls daily to try to resolve issues that arrived. They ended up missing a critical medication which made us have to cancel our second IVF treatment. Which resulted in loss of time and money.
Describe your experience with Oregon Health Sciences University.
Our clinic was easy to find, accessible and clean. Staff was helpful on the phone when making an appointment and friendly in person when checking in. During the initial consultation the nurse was helpful in explaining the protocol and explaining how the injections worked. We had several errors made by nursing staff with ordering medications (missed meds, filling out PA's, etc.) which resulted in cancelled treatments. We had a lot of questions for the Financial Counselors and felt as though our questions weren't answered at all or in a timely manner. Also, they didn't communicate with us on what deposit was due before the appointment so we came in and were shocked to find out we had a deposit due.
Describe the costs associated with your care under David Lee at Oregon Health Sciences University.
As our treatment started in 2009, the cost is hard to remember that far back. I do know our medications were just over $1,000 and we had to give a deposit of about $500 for the first initial appointment with Dr David Lee. Lab tests were out of network so I believe they were only covered at 30%.
Describe David Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr David Lee suggested eSET but my spouse and I chose to transfer 2 embryos. Dr David Lee did explain the pros and cons of each and encouraged us to talk it over as a couple.
What specific things went wrong at Oregon Health Sciences University?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to order appropriate test
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Oregon Health Sciences University.
Several of the medications on my protocol required prior authorization which I instructed the clinic ahead of time to allow them adequate time to do the paperwork and submit it to my insurance/pharmacy. Paperwork was never completed and submitted and my protocol start date came and went so my treatment had to be cancelled. I called several times that week checking on the paperwork and had to leave multiple voicemails and the nurse I spoke to was rude on the phone and made it seems like I was the one who messed up.
8
Doctor
David Lee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 14 Eggs Frozen
NPS
9
NPS
8
Age 33
1 Egg Freezing
Endometriosis
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr.Lee is very patient, compassionate and accommodating, we never feel rushed, or dismissed...antagonist protocol...progesterone and Cabergoline to help cool down my system due to my endo and prevent OHSS...show great compassion with my history and identify being an immigrant
[Oregon Health Sciences University] strength is that the staff seems to all be very knowledgable and good with what they are doing...weakness is that unfortunenatly NOT all staff are trained in trauma informed care...nurse Katie was great...very diligent in following up with me and made sure to address every single one of my concern
How was your experience with David Lee at Oregon Health Sciences University?
Dr.Lee is very patient, compassionate and accommodating, we never feel rushed, or dismissed. He had awesome bedside manner. He is knowledgable and open to hearing our thoughts. Being a long tern Endometriosis veteran, I explained to him my fear, and request, and he was able to take the time, process it, approve some of them and explain to me why he couldn't approve my other care request. I feel heard, understood and respected. He also show great compassion with my history and identify being an immigrant. The only growing edges is that he seems to be very busy so some of the initial treatment plan did not reflect on what we talked about, for example using Lupron co-trigger due to my endo condition, however, after I follow up with him through the nurse, he was able to adjust the treatment plan.
What's one piece of advice would you give a prospective patient of David Lee at Oregon Health Sciences University?
Be proactive about your concerns and questions. He is the kind of doctor that does not make you feel judged, so please feel free to ask him questions.
During treatment, were you treated like a number or a human with David Lee at Oregon Health Sciences University?
Dr.Lee was very patient, warm. He takes the time to listen to my concerns and answer them. I had previous medical trauma with other OBGYNs with my stage 3 endometriosis Dx, where I feel dismissed, diminished and treated like an object. Dr. Lee did not make me feel any of those, which I am very grateful. I had fear with the ultrasound, due to past negative medical experience. He was kind enough to pay attention to it, being very gentle and even switch to a smaller ultrasound head after I had a terrible experience with one of the sonographer there. I feel much reassured and comfortable whenever I was able to work with him
Describe the protocols David Lee used in your cycles at Oregon Health Sciences University and their degree of success.
antagonist protocol, with lupron HCG co-trigger. starting with 200 IU Follitin, then decreased to 75IU in the span of 8 days, based on my estrogen. Given progesterone and Cabergoline to help cool down my system due to my endo and prevent OHSS
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Katie)
My nurse Katie was great. She was very diligent in following up with me and made sure to address every single one of my concern. She really helped make this uncertain journey much more reassuring. I feel like that I can trust that she treat my condition and complexity seriously and did not dismiss or judge me for my decision making. I also appreciate her advocating for me to the doctor, making sure to deliver my concern to them and co-ordinating treatment.
Describe your experience with Oregon Health Sciences University.
The strength is that the staff seems to all be very knowledgable and good with what they are doing. The weakness is that unfortunenatly NOT all staff are trained in trauma informed care, with my back ground in medical trauma, I had to tolerate through a emotionally dismissive sonograph appointment where after informing them that I have trauma, the sonographer Linsey Mills repeatedly asking me : are you okay? without changing any course of action even if I show clear discomfort. During one particular difficult moment, the medical assistant was kind enough to suggest giving me a cup of water to help me calm down, and Linsey responded in a flat tone: "no, cause then that won't yield to good pictures." I felt very angry and sad, how fast did she think my bladder work? from the moment of getting water to it showing up on the sonograph? I felt completely dismissed, not cared for and like a number. I understand that she takes her job seriously and want the best graph result, however, It does not feel like she really cared. All she did was stop the sonograph because I was severely triggered without realizing that it was her behavior that trigger me.
Describe the costs associated with your care under David Lee at Oregon Health Sciences University.
genetic testing: 1800 for biopsy fee. The 1 cycle of egg freezing with financing was ~6500. the drug was ~3800
9
Doctor
David Lee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 28 - 29
1 IVF
Poor Egg Quality
European
Income $50K - $99K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Lee] is amazing and if you want a great doctor, it's worth the wait!...He truly cares about you...Dr. Lee is personable and communicates in a friendly manner. He really cares about you and what you want to do next as well as what he suggests. He was never short in his answers in that we never felt like just another patient in his clinic. We were looking for this having left a previous doctor because we felt like we were just a number.
My nurse [at Oregon Health Sciences University] who did my care coordination was truly amazing! She was flexible in calling me due to my work hours, was always friendly and personable. She truly cares about her patients and her work...They are very patient centered...We did a package plan that was $16,000 for up to two egg retrievals and as many embryo transfers with those eggs until you have a live birth. Genetic testing was around $2,000. Medications ranged from 4,000-$6,000
How was your experience with David Lee at Oregon Health Sciences University?
Dr. Lee is personable and communicates in a friendly manner. He really cares about you and what you want to do next as well as what he suggests. He was never short in his answers in that we never felt like just another patient in his clinic. We were looking for this having left a previous doctor because we felt like we were just a number. He is amazing and if you want a great doctor, it's worth the wait!
What's one piece of advice would you give a prospective patient of David Lee at Oregon Health Sciences University?
Wait the extra few months to be his patient :) I mean in the scheme of infertility a few months really isn't much.
During treatment, were you treated like a number or a human with David Lee at Oregon Health Sciences University?
He is amazing! He truly cares about you and your profess, not just getting results for his business.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Pam Leonard)
My nurse who did my care coordination was truly amazing! She was flexible in calling me due to my work hours, was always friendly and personable. She truly cares about her patients and her work.
Describe your experience with Oregon Health Sciences University.
I don't see any weaknesses at this clinic. They are very patient centered. It's not about how many live births they have had and how their numbers look as a business. They are there to help you have a child and to be a positive part of this process. We left another clinic to come to OHSU and it was the best decision we made in our process!
Describe the costs associated with your care under David Lee at Oregon Health Sciences University.
We did a package plan that was $16,000 for up to two egg retrievals and as many embryo transfers with those eggs until you have a live birth. Genetic testing was around $2,000. Medications ranged from 4,000-$6,000
10
Doctor
David Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5