Rated 8.2
Strongly recommend: 58%Neutral: 26%Don't recommend: 16%8.2
58% strongly recommend
16 reviews
Humanity
8.3
8.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.5
8.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.5
4.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
6.9
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of Alabama
Residency
UAB Hospital
Fellowship
UAB Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Deidre Downs Gunn works at

University of Alabama Birmingham
Rated 8.8
Strongly recommend: 74%Neutral: 18%Don't recommend: 9%8.8

Explore Clinic
Birmingham
1700 6th Avenue South, Floor 9
Birmingham, AL 35233

16 patient reviews

2019, Successful
NPS
9
NPS
9
Age 35
1 IVF
1 Egg Freezing
Tubal Blockage
Uterine Fibroids
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Gunn leaves no detail unexplained. She is very thorough in giving all the facts and options for treatments. The information was overwhelming at times, but I always left with follow up literature. She is very reassuring and positive...She is good about starting with less expensive treatments first...has strong preference to single embryo transfer
The UAB clinic is in the Women and Infant Center. It shares a waiting room with OBGYN practice which could be mentally challenging to see pregnant women or women sharing happy ultrasounds with parents when you were coming in for infertility treatments. The clinic was initially tough to get an appointment with...I felt like initially I didn’t get clear answers on IUI...Once I started IVF things worked much more smoothly
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn leaves no detail unexplained. She is very thorough in giving all the facts and options for treatments. The information was overwhelming at times, but I always left with follow up literature. She is very reassuring and positive. I am in the middle of IVF treatments with her now and will potentially need to have fibroid removal surgery. She’s encouraged me to get additional consultation for the surgery to make sure we are making the right decisions on care.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Be prepared to take notes! She goes over a lot of info in your consultations. If you’re ready financially and mentally for IVF speak up. She is good about starting with less expensive treatments first.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn spent considerable time with us going over treatment options and potential surgery for my fibroid. Her staff is fantastic and made me feel like a friend and not just a patient.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
Initially we were prepping for an IUI cycle with clomid and Pregnyl trigger. I opted to cancel IUI after the large uterine fibroid was found in their routine transvaginal ultrasound done in my first appointment. We didn’t want to risk getting pregnant and having complications. Instead we opted for IVF with a frozen transfer. On Dr Gunn’s advice we wanted to have embryos ready on the off chance that my surgery went awry and an overy had to be removed. For my IVF cycle I was on Lupron- 20 units, Menopur-75, and Gonal-F 225. Gonal was adjusted up to 300 for two days and then back down. I was frustrated that I refilled meds and then was taken off everything because of risks of OHSS. I now have $1,000 of meds just sitting around.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha)
Tabitha answered every random question I had and never made me feel silly for asking. She was extremely responsive on the portal (usually within the hour). She made me feel like a friend more than a patient and put me at ease throughout the process.
Describe your experience with University of Alabama Birmingham.
The UAB clinic is in the Women and Infant Center. It shares a waiting room with OBGYN practice which could be mentally challenging to see pregnant women or women sharing happy ultrasounds with parents when you were coming in for infertility treatments. The clinic was initially tough to get an appointment with. I realized I called too close to lunch the first time. I got in on a fluke cancellation, otherwise there was an 8 month waitlist. I felt like initially I didn’t get clear answers on IUI. I was given a lot of information in my first visit and told to call on a certain day of my cycle to set up an appointment. When I called and couldn’t remember exactly everything to book, they had me wait/call around before being able to book. I feel like there should have been patient notes to make it clear why I was calling and what to book me for. Once I started IVF things worked much more smoothly.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
$10,500 for IVF Monitoring ultrasounds were separate. My insurance did not cover so they were $200 a visit. Medications total have been about $5,000
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
She has strong preference to single embryo transfer
NPS
9
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
9
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Donor Sperm
Endometriosis
European
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Gunn was present, and genuine in her responses and efforts to get to know her patients...she is both kind and knowledgeable - she will give you evidence based responses blunt, honest and sensitive. She has great bedside manner. She will listen to you, she will give you time to explain your concerns and thoroughly respond to them. She is responsive on the portal; she sent me numerous updates personally...
The team [at University of Alabama Birmingham] is wonderful; the ultrasound techs, the main lab tech, the nurses.. all really great care. They are invested in giving you the best outcome that they can. They take the time to listen and get to know you, and they are responsive and great at communicating the plan after each visit...They are all very active on the portal and will answer any questions or concerns and if they can't they will keep their word to get back to you...
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Please be discerning when reading reviews; do your research and understand the care you are getting. I am a medical professional, and speaking as one I will tell you this is the best doctor you will encounter. This is for many reasons, she is both kind and knowledgeable - she will give you evidence based responses blunt, honest and sensitive. She has great bedside manner. She will listen to you, she will give you time to explain your concerns and thoroughly respond to them. She is responsive on the portal; she sent me numerous updates personally. She told me she would do things, and absolutely followed through every single time. She was gentle, she made me feel at ease, she explained exactly what she was doing every step of the way and why.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Again, discern what reviews are worth your time. While valid, some concerns are beyond the scope; meaning if a practice dismissed a patient -- there is a reason that has nothing to do with the Physician. You can expect great care. You can expect a doctor who cares about your wellbeing, will listen to you, will explain thoroughly and communicate well.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Dr. Gunn was present, and genuine in her responses and efforts to get to know her patients. She listened thoroughly to concerns and provided evidence based responses. She engaged in conversation easily, she allowed me to take a photo with her on my transfer day, she kept promises that she made throughout the course of our IVF cycle.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
We used Menopur and Gonal injections for egg retrieval. We used Apri birth control to regulate my cycle and then we used Estrace and Progesterone Injections. We retrieved 25 eggs, fertilized 15, tested 7 and had 3 healthy viable embryos. We did 1 cycle. We have an active pregnancy with 1 transfer.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha)
The whole team is wonderful. They are all very active on the portal and will answer any questions or concerns and if they can't they will keep their word to get back to you.
Describe your experience with University of Alabama Birmingham.
The team is wonderful; the ultrasound techs, the main lab tech, the nurses.. all really great care. They are invested in giving you the best outcome that they can. They take the time to listen and get to know you, and they are responsive and great at communicating the plan after each visit.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
I was able to get insurance coverage; we still paid around $5000 out of pocket.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
This is the evidence based and correct way.
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 27 - 29
1 Egg Freezing (cancer)
1 Embryo Freezing (cancer)
Cancer
Diminished Ovarian Reserve
European
Teacher
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
I had been presented with the option to be a part of a clinical trial, or take Lupron throughout my chemotherapy treatment to try and preserve my ovaries. Dr. Gunn called me one evening and stayed on the phone with me for over and hour talking me through all the details of both the clinical trial presented by my oncologist and the risks/benefits of Lupron. She didn't tell me what she thought was best, she asked what felt best for me and my life. Knowing that I was a sexual assault survivor, she was always very transparent with me about what was going to happen and how it was going to happen. The day before my egg retrieval she brought me into the office and walked me through the procedure, making sure I was comfortable with what was about to happen. She listened to my concerns every step of the way and allowed me to make data driven decisions. When I went into my egg retrieval she held my hand until I fell asleep. Dr. Gunn is the most incredible, trauma informed doctor that I have ever seen. Dr. Miss America continues to be my biggest cheerleader in my fight against cancer and I wouldn't be here today without her. Knowing that my father and my brother had passed away, she understood that it was important for me to be able to have biological children. It is only because she pushed my cancer treatment team that I was allowed to have the option to do that. She advocated for me when I needed it and I couldn't thank her more.
They [nurses at University of Alabama] would come and visit me on the floor above their office when I was receiving chemotherapy treatments and they would come and visit me when I ended up in the hospital for whatever reason. Everyone is very responsive when I have questions or concerns about my treatment and no matter what the issue is, they are non-judgmental and I feel comfortable sharing anything with them...Their surgical suite is pretty awesome and a great perk of working with Dr. Gunn. The wait times are not long at all, which is great. The only problem with the office is parking, due to the fact that it is in the Women and Infant's wing of the hospital and so you might have to walk a bit from where you parked.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
As stated previously:As a young woman who had just been diagnosed with breast cancer my whole was upside down and spinning. From the moment I stepped into Dr. Gunn's office she was the grounding force that I needed to calm the storm. I had been presented with the option to be a part of a clinical trial, or take Lupron throughout my chemotherapy treatment to try and preserve my ovaries. Dr. Gunn called me one evening and stayed on the phone with me for over and hour talking me through all the details of both the clinical trial presented by my oncologist and the risks/benefits of Lupron. She didn't tell me what she thought was best, she asked what felt best for me and my life. Knowing that I was a sexual assault survivor, she was always very transparent with me about what was going to happen and how it was going to happen. The day before my egg retrieval she brought me into the office and walked me through the procedure, making sure I was comfortable with what was about to happen. She listened to my concerns every step of the way and allowed me to make data driven decisions. When I went into my egg retrieval she held my hand until I fell asleep. Dr. Gunn is the most incredible, trauma informed doctor that I have ever seen. Dr. Miss America continues to be my biggest cheerleader in my fight against cancer and I wouldn't be here today without her. Knowing that my father and my brother had passed away, she understood that it was important for me to be able to have biological children. It is only because she pushed my cancer treatment team that I was allowed to have the option to do that. She advocated for me when I needed it and I couldn't thank her more.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Forget that she was Miss America - she's so much more than that. She's an incredible physician.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
As a young woman who had just been diagnosed with breast cancer my whole was upside down and spinning. From the moment I stepped into Dr. Gunn's office she was the grounding force that I needed to calm the storm. I had been presented with the option to be a part of a clinical trial, or take Lupron throughout my chemotherapy treatment to try and preserve my ovaries. Dr. Gunn called me one evening and stayed on the phone with me for over and hour talking me through all the details of both the clinical trial presented by my oncologist and the risks/benefits of Lupron. She didn't tell me what she thought was best, she asked what felt best for me and my life. The day before my egg retrieval she brought me into the office and walked me through the procedure, making sure I was comfortable with what was about to happen. She listened to my concerns every step of the way and allowed me to make data driven decisions. When I went into my egg retrieval she held my hand until I fell asleep. Dr. Gunn is the most incredible, trauma informed doctor that I have ever seen.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
As I was in the midst of trying to rush an egg retrieval cycle before I started chemotherapy, I honestly cannot remember what protocol I was given. I do know that is produced wonderful results and that 22 eggs were retrieved from one cycle.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha Vigee)
All of the fellows, residents, and nurses that work in Dr. Gunn's office were and are incredible people. Everyone remembers my name and small details about my life that I would not expect them to remember. They are genuinely invested in my life and I consider every single one of them part of my circle of support. They would come and visit me on the floor above their office when I was receiving chemotherapy treatments and they would come and visit me when I ended up in the hospital for whatever reason. Everyone is very responsive when I have questions or concerns about my treatment and no matter what the issue is, they are non-judgmental and I feel comfortable sharing anything with them.
Describe your experience with University of Alabama Birmingham.
Their surgical suite is pretty awesome and a great perk of working with Dr. Gunn. The wait times are not long at all, which is great. The only problem with the office is parking, due to the fact that it is in the Women and Infant's wing of the hospital and so you might have to walk a bit from where you parked.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
A large part of my treatment costs were covered by the LiveStrong Fertility Preservation Foundation. So this isn't really applicable to me.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
N/A
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
8
NPS
8
Age 31 - 32
Anovulation
Doctor
2nd of 2 Docs
6 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
When I communicated directly with Dr. Gunn either in person or on the phone she was extremely kind, compassionate, and she listened to all my concerns and took that into consideration for determining my course of treatment...since I was not an IVF patient I do feel as this limited my direct contact with her. She was able to quickly review and accurately assess my problem and form a plan after I had spent months another physician. She explained things very well in a way I could understand...She gives out her personal cell phone number and I texted her a few times with questions and she always responded. I often had to correspond with her fellows or nurse practitioner. Nurse practitioner was fine and kind, but the fellows at times were difficult to deal with. I feel as if the fellows missed a few things along the way (ex. calling in medicine and making sure we had sufficient quantity of injections on hand) and didn't fully explain to me what the plan was. Sometimes I felt that I had to blindly trust their judgement.
I often had to correspond with her fellows or nurse practitioner [at University of Alabama]. Nurse practitioner was fine and kind, but the fellows at times were difficult to deal with. I feel as if the fellows missed a few things along the way (ex. calling in medicine and making sure we had sufficient quantity of injections on hand) and didn't fully explain to me what the plan was. Sometimes I felt that I had to blindly trust their judgement...The portal is how patients communicate with nurses...Ultrasounds start early in the day so I tried to get the earliest appointment time they had and was able to get my imaging and labs done and get to work by 8am at a different hospital. Then the team would review the results and portal me the plan in the afternoon. Parking is difficult so make sure you allow an extra ~20 minutes for that. Ultrasound techs were great and ultrasounds went smoothly as long as a fellow wasn't doing my ultrasound.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr. Gunn was fantastic when we had one on time, but since I was not an IVF patient I do feel as this limited my direct contact with her. She was able to quickly review and accurately assess my problem and form a plan after I had spent months another physician. She explained things very well in a way I could understand.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Do not expect to meet directly with Dr. Gunn often especially if you are not an IVF patient. Dr. Gunn is fantastic when you work directly with her. She gives out her personal cell phone number and I texted her a few times with questions and she always responded. I often had to correspond with her fellows or nurse practitioner. Nurse practitioner was fine and kind, but the fellows at times were difficult to deal with. I feel as if the fellows missed a few things along the way (ex. calling in medicine and making sure we had sufficient quantity of injections on hand) and didn't fully explain to me what the plan was. Sometimes I felt that I had to blindly trust their judgement.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
When I communicated directly with Dr. Gunn either in person or on the phone she was extremely kind, compassionate, and she listened to all my concerns and took that into consideration for determining my course of treatment.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
MENOPUR INJECTIONS
Describe your experience with the nursing staff at University of Alabama Birmingham.
The portal is how patients communicate with nurses. My favorite nurse left right after Christmas. She was awesome and had excellent communication skills in her portal messages and happily answered all my questions. After she left the other nurses answered my questions, but they were not as clear as the first nurse.
Describe your experience with University of Alabama Birmingham.
Ultrasounds start early in the day so I tried to get the earliest appointment time they had and was able to get my imaging and labs done and get to work by 8am at a different hospital. Then the team would review the results and portal me the plan in the afternoon. Parking is difficult so make sure you allow an extra ~20 minutes for that. Ultrasound techs were great and ultrasounds went smoothly as long as a fellow wasn't doing my ultrasound.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
Insurance covered everything. I only paid copays. Dr. Gunn was very upfront about costs and made sure to take financial information into consideration for treatment options.
What specific things went wrong at University of Alabama Birmingham?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at University of Alabama Birmingham.
I was on the gonadotropin protocol. I did a total of 3 trigger shots and with the 3rd trigger shot I was told by the fellow that we would start progesterone 72 hours later. I questioned this and asked why we didn't do this with the prior two trigger shots (both under the gonadotrophin protocol). The fellow did not have a good explanation. I texted Dr. Gunn to confirm that starting progesterone was appropriate and she said it was and she had her nurse portal me a copy of the gonadotrophin protocol which no one had given to me or mentioned before.
NPS
8
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
8
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
1 Embryo Freezing (cancer)
Cancer
Poor Egg Quality
Unexplained
Black or African-American
Income $50K - $99K
1st of 2 Docs
1 Egg Freezing With Other Docs (cancer)
2 Embryo Freezing With Other Docs (cancer)
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I went to Dr. Gunn to get my eggs/embryos frozen due to medical condition that requires me to be on chemotherapeutic medication. I never once got to see Dr. Gunn nor did she respond to my MULTIPLE messages in which I had concerns and questions. I saw her medical student/resident, Dr. Chang once during an ultrasound over a weekend in which she told me she was only there to fill in. At no point was I ever told Dr. Chang was overtaking my entire case...I thought it was strange I could never reach my "actual" doctor, Dr. Gunn. During one of my ultrasounds, it was so painful I burst into tears as the Tech struggled to FORCE the probe in.
I had a failed retrieval [at the University of Alabama Birmingham]. I was able to create one 4BC embryo but that was all out of 8 mature eggs. I had questions regarding this (as any normal person would) and I also was confused as to why it may have happened given my AMH was greater than 2.0 (I think it was 2.8) and all of my other labs were normal as well. I had no prior history of infertility and this was just very unusual. The medical student, Dr. Chang initially told me that she too thought it was odd and it seemed like my ovaries did not respond to the medications initially. She was the one who called me with the devastating news on day 2 (after I paged to get some sort of update since I hadn't heard from anyone). I would have thought Dr. Gunn would have made such a call or at least checked in on me.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
I went to Dr. Gunn to get my eggs/embryos frozen due to medical condition that requires me to be on chemotherapeutic medication. I never once got to see Dr. Gunn nor did she respond to my MULTIPLE messages in which I had concerns and questions. I saw her medical student/resident, Dr. Chang once during an ultrasound over a weekend in which she told me she was only there to fill in. At no point was I ever told Dr. Chang was overtaking my entire case. While she was very kind and responded to all of my messages, I thought it was strange I could never reach my "actual" doctor, Dr. Gunn. During one of my ultrasounds, it was so painful I burst into tears as the Tech struggled to FORCE the probe in. I emailed Dr. Gunn and notified her I left the office crying and was still in such pain a day later and felt swollen. The nurse responded to let me know that at least it'll be over soon as my retrieval was coming up and she would also let one of the doctor's know. Needless to say Dr. Gunn NEVER reached out or addressed the situation. To make a very long story short I had a failed retrieval. I was able to create one 4BC embryo but that was all out of 8 mature eggs. I had questions regarding this (as any normal person would) and I also was confused as to why it may have happened given my AMH was greater than 2.0 (I think it was 2.8) and all of my other labs were normal as well. I had no prior history of infertility and this was just very unusual. The medical student, Dr. Chang initially told me that she too thought it was odd and it seemed like my ovaries did not respond to the medications initially. She was the one who called me with the devastating news on day 2 (after I paged to get some sort of update since I hadn't heard from anyone). I would have thought Dr. Gunn would have made such a call or at least checked in on me. On day 6 a regular nurse called and left me a voicemail later that evening since I missed the call. I had to call back Monday to get the dang final results myself which was absolutely ridiculous. Dr. Gunn was on-call that weekend and just she still did not reach out or at least give me the final day 6 results. I had to wait until day 9 to find out only one had made it. I arranged a meeting with a Patient Advocate to get answers (about 3 weeks after my retrieval!) I met with Dr. Gunn and Dr. Chang and Dr. Chang seemed to be the one instructed to answer the questions. I started to get the feel Dr. Gunn DID NOT do my retrieval and in fact, Dr. Chang had done everything herself and perhaps I was her first "real case". It all made sense why I was in more contact with Dr. Chang and why during the surgery, it was Dr. Chang adjusting the bed and getting me in the right position before they promptly put me to sleep (Dr. Gunn was nowhere to be found in the room before I was put to sleep). I was unaware and nor was it ever disclosed to me that a medical student/resident would be performing my procedure. I am not saying she did anything wrong, however, my consent was NOT given nor even asked. Anyway in the meeting I was told that I just simply had "poor egg quality" with no further explanation. Dr. Gunn said if I did it again she wouldn't change a single thing and would expect the exact same results (well duh, if you don't change anything what else would you expect)? I told her I appreciated her taking the time to finally meet with me and I was very disappointed with the lack of communication. She vowed to do better and was "sorry I felt that way" (you know one of those fake apologizes where you blame the other person for their own feelings). I decided I would proceed with another cycle since she did seem like she would try harder to communicate. Six days after our meeting, I was contacted by a Nurse Director saying that they had met and Dr. Gunn had decided she is "unable to meet my expectations" and am discontinuing me as a patient. And that they would make all arrangements to find me a new clinic. I was just baffled and asked when did this take place and why would having open communication as my expectation be something she's unable to meet? I asked is that unreasonable to expect your own Doctor to respond to messages and communicate?? She said it was not unreasonable. So I asked then how is it that Dr. Gunn has come to the conclusion that she's unable to meet that expectation?? I could not believe what I was hearing or what was going on. That was in July 2019 and as of now Jan. 2020 I have had no contact or further explanation. Two months after that phone call I received a certified letter from Dr. Gunn that was informing me that she was discontinuing me and could see me up until August 20th for emergencies only. This letter was sent and delivered in SEPTEMBER!! It was intentionally held. My other doctors are shocked and cannot understand why she would treat me this way all because I asked normal questions regarding my retrieval. I was never assisted in finding a new clinic and had to do all the leg work myself. I found a FANTASTIC clinic that has worked miracles with me. My new doctor at Brookwood has been absolutely amazing and the compassion she has shown me is just unspeakable. UAB's Dr. Gunn slapped in my medical record "female infertility". However, my new Dr. Houserman took the time to discuss a different plan, medication dosages etc to get to the bottom of the mystery. She said she would not label me with "poor egg quality" after one single retrieval since I was able to create one embryo at UAB and there are multiple factors that could have caused my results. In the end, I now have 5 (FIVE!!) GOOD QUALITY embryos (4BBs and 5ABs) at Brookwood after changing the donor I'd used. We still aren't exactly sure what happened but changing the donor and trigger shot (we used Lupron) resulted in these 5 embryos. It also could have been my chemotherapeutic medication still in my system longer than anticipated since I had been on it for over 20yrs. I am still scarred from my experience at UAB and still even cry when I think about how I was treated and so abruptly dismissed out of the clinic for simply asking questions. I am so blessed to have been directed to Dr. Houserman and her team. Dr. Houserman HERSELF called me twice following my retrieval. She never gave up and did not label me something without trying all alternative. She is indeed such a wonderful, kind, understanding person to work with and I am forever grateful. I don't know what will come of my embryos once I am ready to use them but I am thankful that I have them.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Do not expect to EVER hear from her. If you send a direct message to Dr. Gunn do not ever expect a response. EVER. If anything a nurse will respond without fully answering your specific question. If she isn't sure why something didn't work according to plan, then it's YOUR FAULT. She will under not circumstances dig further and see what happened. If you ask questions, be prepared to be sent packing. I was kicked out of her clinic because I asked follow up questions about my procedure after it had failed unexpectedly.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
I NEVER saw Dr. Gunn. I saw her for a consultation 8 months prior to proceeding with treatment and when I requested to see her again the nurses initially told me that they could answer whatever questions I have. I told them surely I can't be expected to start a procedure without a clear understanding and detailed plan having seen the doctor only once nearly a year prior. I had special circumstances (undergoing chemotherapeutic medication) that needed priority care yet I was just treated like cattle.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
Dr. Gunn seemed to use the exact same dosage of medication for all patients. Once drug fits all method. There was no separate evaluation or anything that indicated otherwise. After my failed retrieval, she said that she wouldn't change a single thing and just said I have poor egg quality and called it a day.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha Marie Vigee)
The IVF nurse, Tabitha was usually very good at responded to messages. In fact, that's all she would respond to. If you tired to call, you would never get through. She was the ONLY nurse that I was aware of. I never saw a single other nurse the entire time. The clinic was severely understaffed and overworked. If I emailed Dr. Gunn directly, Tabitha responded. If I emailed Tabitha a concern that I wanted passed on to Dr. Gunn, she would answer the parts she could and then ignore the rest of my question or concern and it would never be answered. Seemed very impatient at times and very insensitive.
Describe your experience with University of Alabama Birmingham.
The clinic is very clean. However, if you want to actually be a part of your own plan and on the same page as the doctor, don't kid yourself. Go to another clinic. Do NOT expect any explanations on how things may have turned out the way they did or what perhaps the doctor might do differently next time. With my failed procedure bet your bottom dollar they kept every single PENNY that I paid and promptly kicked me out for asking questions. Now if you want to just get things over with and call it a day and never hear from them again, this is the place for you!
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
I qualified for Live Strong, a cancer foundation that covers the cost of medication for patients that have undergone chemotherapy. So my costs where cut down significantly. Any patient that qualifies has a set rate that they pay for their procedure determined by that clinic. I think my payment was $6000. However, they clinic was not shy (as well as the IVF nurse) about mentioning how they don't get any additional payments and seemed a bit bitter about it. I was told I must pay in full upfront or they would not proceed. I have heard other patients were offered payment plans and "worked with" however that was NOT my experience.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
She is strictly a single embryo transfer no matter what. Regardless of your history or the "quality" of the embryo. She will not transfer more than one under no circumstances.
What specific things went wrong at University of Alabama Birmingham?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at University of Alabama Birmingham.
After I was abruptly dismissed, the clinic never made the promised arrangements with another clinic for me. They sent over my partial file. And currently they still have my one embryo that they promised they would send to any clinic of my choosing free of charge.
NPS
0
Doctor
Deidre Downs Gunn
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
NPS
0
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 36 - 38
2 Embryo Freezing
Diminished Ovarian Reserve
Male Factor
Unexplained
European
Income $50K - $99K
Operations
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Between the 1st and 2nd cycles [with Dr. Deidre Gunn] we did change up the protocol (less lupron maybe?) and we did a freeze all for genetic testing, because all of my cycles had good numbers for fertilization, but with my advanced maternal age, felt like it was the egg quality that was the issue...is a thoughtful and knowledgeable doctor. She shared information with me by using facts and research and was direct with the process and next steps and options at every stage, but at the same time was compassionate and made me feel like she cared about my success as much as I did. I always felt like I was under the best of care with her and the team at UAB.
It was about $15k for each cycle [at University of Alabama Birmingham] w/ icsi, plus meds, and then $2-3K for pgs testing... I felt like the clinic was great. The whole staff got along, I got to know everyone from the women at the check in desk, to the women who drew my blood, to the embryologist and my doctors and nurses. It's a really great practice and I'm glad I chose to go there even if it wasn't the closest clinic to me...Dr Gunn, and the attending doctors and the nurses knew me by name, they sat with me when sharing good or bad news, never made me feel rushed, never made me feel like my questions or emotions were too much or an inconvenience to them. Doctor Nps
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn is a thoughtful and knowledgeable doctor. She shared information with me by using facts and research and was direct with the process and next steps and options at every stage, but at the same time was compassionate and made me feel like she cared about my success as much as I did. I always felt like I was under the best of care with her and the team at UAB.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
VIsit or meet with her as soon as you can (b/c I know you wanted to be pregnant already) and trust that whatever she's recommending is what's best for you and your specific situation. She won't throw tests or options out just because. She's considering all the options out there, but presenting what's best for you. Trust her.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn, and the attending doctors and the nurses knew me by name, they sat with me when sharing good or bad news, never made me feel rushed, never made me feel like my questions or emotions were too much or an inconvenience to them.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
Not going to lie, the details are a little fuzzy! I remember using Gonal f, menopur, estradiol, lupron, pregnyl. Taking low dose aspirin. Between the 1st and 2nd cycles we did change up the protocol (less lupron maybe?) and we did a freeze all for genetic testing, because all of my cycles had good numbers for fertilization, but with my advanced maternal age, felt like it was the egg quality that was the issue. My first IVF cycle, I had 8 retrieved, my 2nd had 15 retrieved and my third we had 16! For my 2nd and 3rd I cut out sugar for the 30 days before the meds started but that was not because Dr. Gunn told me too.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha)
Tabitha was helpful, always followed up, knew me by name when she saw me, and absolutely cared. The one thing that could have been better was that Laura, the nurse I had before, had done IVF herself, so there was just an extra level of compassion and understanding that you can't just teach to someone.
Describe your experience with University of Alabama Birmingham.
I never parked in the public parking lot, but instead in the parking lot by the doors of the clinic. They could punch it so it was cheaper and I felt like it was worth the $2. I felt like the clinic was great. The whole staff got along, I got to know everyone from the women at the check in desk, to the women who drew my blood, to the embryologist and my doctors and nurses. It's a really great practice and I'm glad I chose to go there even if it wasn't the closest clinic to me.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
It was about $15k for each cycle w/ icsi, plus meds, and then $2-3K for pgs testing.
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
6
NPS
9
Age 37
1 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Success w/ Doc Too early to know
The only downside to Dr Gunn is that I feel like I never see her. I don’t feel like she is checking in on me without my prompting. ... Dr Gunn she suggested IUI w/ meds because of my age, 37 ... She is an advocate for LGBT reproduction ... Dr Gunn was very patient and caring. ... I feel she cares very much for her patients. I appreciate her open and honest dialogue. ...
Clinic [U of AL at Birmingham] is great. Parking is awful. Staff is wonderful. I hate the computer check-in system. I like to talk to someone upon arriving. Clinic is clean and well organized. The clinic usually runs in time, only having to wait longer then expected a few times. ... Each ultrasound is $150. Clomid ~$20 Trigger shot ~$100. IUI $300 ... The nursing staff was great. All seemed very caring and invested. A few occasions they were tired or less friendly, but that’s to be expected.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
I really like Dr Gunn, I feel she is passionate about what she does and truly in her field for all the right reasons. She is an advocate for LGBT reproduction - which I think is amazing. I’m not LGBT, but I like that she helps many people with fertility. Dr Gunn is caring and listens. I think she is very well trained and trustworthy. The only downside to Dr Gunn is that I feel like I never see her. I don’t feel like she is checking in on me without my prompting. As anyone who goes through infertility knows, this journey can be isolating and mentally taxing. I went through so low points and wanted Dr Gunn to reach out. I went through two clomid cycles with times intercourse and had to take a break because - then I started back with an IUI cycle. Those three cycles have taken my almost 8 months to complete and would really like a meeting/phone call/ follow-up after each cycle or two to access the results and discuss next steps. Knowing more about the process I know this isn’t really possibly at her level - but perhaps a care team staff member could reach out? It’s just hard and lonely and I wish I’d had a little more hand holding after each negative pregnancy test. I do really like Dr Gunn, this is my only negative assessment of her and the care team. I would recommend her and know my expectations have made me be a little more proactive in my health care.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Ask lots of questions and don’t hesitate to reach out. It’s a lonely journey.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn was very patient and caring. She gave me her personal cell phone number to call if I had emergency questions or problems. The doctor’s office uses an online portal (email) to communicate and Dr Gunn (or staff) is always responsive. I feel she cares very much for her patients. I appreciate her open and honest dialogue.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
First meeting with Dr Gunn she suggested IUI w/ meds because of my age, 37, and we had been married 9 years and had tried 2 years to conceive naturally. I wasn’t ready to jump in to IUI, so I asked if we could start with clomid and times intercourse. She said absolutely and we did two rounds of timed intercourse with meds. I had to take time off between cycles due to cysts and mild depression caused by meds. After 2 failed cycles of meds and timed intercourse, I informed the staff I was ready to move to IUI, which is where we currently are.
Describe your experience with the nursing staff at University of Alabama Birmingham.
The nursing staff was great. All seemed very caring and invested. A few occasions they were tired or less friendly, but that’s to be expected.
Describe your experience with University of Alabama Birmingham.
Clinic is great. Parking is awful. Staff is wonderful. I hate the computer check-in system. I like to talk to someone upon arriving. Clinic is clean and well organized. The clinic usually runs in time, only having to wait longer then expected a few times. Since I’ve gone so much I’ve learned to bring a book. Due to my cycle I had to receive treatment on a Sunday of a holiday weekend. The clinic was great to be open understanding the importance of timing these things.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
Consultation was covered under insurance. Each ultrasound is $150. Clomid ~$20 Trigger shot ~$100. IUI $300
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
NA
NPS
6
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
NPS
9
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 32
2 IUI
PCOS
Recurrent Pregnancy Loss
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Gunn walked me through everything we were doing, why we were doing it, and the expectations/risks with each approach. I appreciate that she takes the time to meet with patients so often instead of a few times a year like some other practices. She is very involved which made me feel even more like she was making great decisions for us along the way.... Dr. Gunn directly called me to talk through the changes she was making to our plan and how we would closely monitor everything.
[UAB is] Very organized set up, sometimes a little bit longer wait, but honestly I never minded because when they are meeting with you they don't rush you in and out the door, and I know that's the way they are treating another patient and likely why there is a delay.... Our clinic feels very strongly about only transferring one embryo, unless there is a outlying reason to transfer 2. The way the pricing is set up, it is much more cost effective because you pay per transfer. So it is much easier to only put 1 when you can pay per time instead of only getting 3 transfers as a part of a package or something (where you may feel more pressed to transfer more to increase chances).
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr. Gunn walked me through everything we were doing, why we were doing it, and the expectations/risks with each approach. I appreciate that she takes the time to meet with patients so often instead of a few times a year like some other practices. She is very involved which made me feel even more like she was making great decisions for us along the way.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
She will explain things, but bring questions with you. She is so kind and happy to answer ALL of them. I never felt silly asking about things I didn't fully understand. She is a great communicator.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Dr. Gunn and Dr. Von Hoffe always took the time to explain things and answer my questions. I never felt like they were trying to rush to the next appointment and I always left feeling like all of my questions were answered.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
I started with Dr. Gunn after moving from another clinic. I explained I wanted to be more aggressive with treatments as I had previously done 5 nights of 5.0 mg of Letrozole and 150 of Follistim for 3 nights. I was only getting 1 mature egg each cycle and had been doing this combo for several months. She reviewed my charts and agreed we could try this approach to increase the doses. My doses were upped to 7.5 mg of Letrozole and 175 of Follistim. Unfortunately I responded too well and had 7-9 eggs mature that cycle and we had to cancel. We returned to the lower dose and tried it combined with an IUI. Negative pregnancy test. Did the same again and had 2 eggs mature that cycle, another IUI, but another negative pregnancy test. It was at this time that we discussed IVF. Our first attempt was cancelled before medications were started because my estrogen levels were too high. Our second attempt, my levels were high again but we tried to move forward and monitor closely. Dr. Gunn directly called me to talk through the changes she was making to our plan and how we would closely monitor everything. She did exactly that, but unfortunately not enough eggs matured to the right size, and she decided to cancel the retrieval. This decision was hard but instead of just taking our money and trying for the retrieval, she recognized it wouldn't be a very successful retrieval and would be better to cancel and start over later. We are currently in the wait to try our 3rd attempt.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha)
Once you start the IVF process, you will work with the IVF coordinator, which allows you one point person for all of your questions, concerns, scheduling, etc. She was quick to respond and always passed along questions to the doctor when they needed to be escalated.
Describe your experience with University of Alabama Birmingham.
Very organized set up, sometimes a little bit longer wait, but honestly I never minded because when they are meeting with you they don't rush you in and out the door, and I know that's the way they are treating another patient and likely why there is a delay.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
Unfortunately my insurance does not cover any appointments so these were out of pocket expenses for me personally. However, they have never demanded that we pay the full balance and we have made small payments each month towards our bill. The IVF costs are pretty comparable to other clinics in the area, however, the way they have it set up takes a lot of stress off the process. You pay for retrieval costs, and can add in ICSI or Genetic Testing, then you pay per transfer. Another clinic I worked with packaged it all together and you only had 1, 2, or 3 chances and total costs reflected. So if you had a ton of embryos left, but had used up your number of transfers, you owed even more money. UAB approaches the retrieval process with the mindset that they hope you will only ever do 1 retrieval to build your entire family. Instead of retrieving each time you are ready to try for another child.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
Our clinic feels very strongly about only transferring one embryo, unless there is a outlying reason to transfer 2. The way the pricing is set up, it is much more cost effective because you pay per transfer. So it is much easier to only put 1 when you can pay per time instead of only getting 3 transfers as a part of a package or something (where you may feel more pressed to transfer more to increase chances).
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Male Factor
Unexplained
European
Income $200K - $499K
Doctor
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Gunn was very calm and easy going. Just very even all the time. I felt like she was very competent and explained things well. ... She did things based off of evidence-based learning, which I loved. ... She was so kind and caring; called me on the weekend a few times; gave me a work 'personal cell phone number' to be able to reach her at if needed; was able to text her too. I only texted her once, but it was great to know I could contact her.
I loved being at UAB. The first year fellow at the time did a lot of my ultrasounds and was there at all my big appointments. I felt like I was so well-taken care of and loved the evidence-based treatment style. ... The ultrasound monitoring started at 7:15am. ... Gave very detailed calendars of medications. Was very easy to communicate with- emails were ALWAYS answered within an hour or two.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr. Gunn was very calm and easy going. Just very even all the time. I felt like she was very competent and explained things well. My husband and I are both doctors, so we were very impressed with her care. She did things based off of evidence-based learning, which I loved.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
You are in good hands.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
She was so kind and caring; called me on the weekend a few times; gave me a work 'personal cell phone number' to be able to reach her at if needed; was able to text her too. I only texted her once, but it was great to know I could contact her.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
1. Three rounds of Clomid with trigger shots. 2. Two IUI's. (It was suggested we do three, but we were ready to move to IVF) 3. 1 egg retrieval cycle and 1 transfer resulting in our 24 week old in utero son!
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha)
Gave very detailed calendars of medications. Was very easy to communicate with- emails were ALWAYS answered within an hour or two. Friendly, kind, and compassionate. The BEST nurses!!!
Describe your experience with University of Alabama Birmingham.
I loved being at UAB. The first year fellow at the time did a lot of my ultrasounds and was there at all my big appointments. I felt like I was so well-taken care of and loved the evidence-based treatment style.
Describe your experience with your monitoring appointments at University of Alabama Birmingham.
The ultrasound monitoring started at 7:15am. I would always take these early appointments because I worked. I even went in on a Sunday for an ultrasound and did an IUI on a Saturday. They were very accommodating.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
IUI- $290 each Stimulation and Egg Retrieval- $11,130 Embryo Transfer- $1390 Genetic Counyl Screening Bloodwork- $700 PGS testing of the embryos- $1600 for six embryos Medications- $4200 total
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
My doctor recommended a single embryo transfer. Due to my age (31) and the quality of our embryos (very good), she would not transfer more than one embryo. She told us the goal of treatment was a single, healthy pregnancy which is better for mom and baby.
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
9
NPS
8
Age 26 - 27
2 IUI
Anovulation
European
Income $0 - $49K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
She [Dr. Gunn] is thoughtful, caring, and professional. She does a wonderful job explaining statistics, odds of success, and preparing us for outcomes. I would love if we could see her at every visit and procedure, but there have been a few ultrasounds and one IUI where we were seen by other doctors.... Letrozole was used in our first IUI cycle rather than Clomid because of its success in PCOS patients. I do not have PCOS but have many of its symptoms. I was also prescribed a trigger shot with ultrasound monitoring.
The nurses have been warm, kind, and helpful in person. But communicating via phone or Portal is hit or miss. They almost never answer the phones and have overlooked a couple of my questions in Portal messaging. Mostly communication via Portal is fine, though.... Because UAB is a university hospital, it seems that the doctors there can keep checks and balances on one another and maintain the highest standards of evidence-based care.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
She is thoughtful, caring, and professional. She does a wonderful job explaining statistics, odds of success, and preparing us for outcomes. I would love if we could see her at every visit and procedure, but there have been a few ultrasounds and one IUI where we were seen by other doctors.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Get "Portal" on your cell phone ASAP because you'll never be able to get through to a nurse just by trying a phone call.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
She provides personal, evidence-based care. However there have been a couple of miscommunication issues or things overlooked, possibly due to the large number of patients.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
Letrozole was used in our first IUI cycle rather than Clomid because of its success in PCOS patients. I do not have PCOS but have many of its symptoms. I was also prescribed a trigger shot with ultrasound monitoring. This combo resulted in a pregnancy, the first in five years of trying. Unfortunately it ended in miscarriage. Dr. Gunn has since discovered polyps in my uterus and done a polypectomy to remove them. We had one IUI after the miscarriage and before the discovery of the polyps, but it was not successful.
Describe your experience with the nursing staff at University of Alabama Birmingham.
The nurses have been warm, kind, and helpful in person. But communicating via phone or Portal is hit or miss. They almost never answer the phones and have overlooked a couple of my questions in Portal messaging. Mostly communication via Portal is fine, though.
Describe your experience with University of Alabama Birmingham.
Because UAB is a university hospital, it seems that the doctors there can keep checks and balances on one another and maintain the highest standards of evidence-based care. I notice a huge positive difference in this aspect when we switched from our old fertility specialist.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
So far we have done 2 IUI cycles at $295 each, and each also had a trigger shot of $100. We also paid $100 for polypectomy. We have paid maybe $200 in other fees like co-pays, parking, and small account balances.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
N/A
What specific things went wrong at University of Alabama Birmingham?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Lost or damaged samples
Describe the specific things that went wrong at University of Alabama Birmingham.
During our first IUI there, an employee lost nearly all of my husband's semen sample. My husband repeated collection, but the final count was still not great. We got pregnant that cycle anyway. It ended in loss weeks later. I had issues early on with trying to get a full thyroid panel run because the nurse messaging me kept overlooking my questions. I also had a prescription called in incorrectly by a fellow doctor, for only half the dose it should have been.
NPS
9
Doctor
Deidre Downs Gunn
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
8
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2022, Unknown Success
NPS
10
NPS
10
Age 26
Male Factor
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Deidre Downs Gunn] was very kind and compassionate when talking to us and delivered hard news gently. She fully explained risks/benefits of tests and procedures before we did them. I felt she appreciated my questions and concerns rather than being irritated...She was very attentive the entire time she was with us and answered all of my questions. She didn’t seem rushed or like she had other things to do or places to be.
All the staff that I encountered [at University of Alabama Birminghma] was caring and compassionate as well as knowledgeable. Overall I had very short wait times, they value your time and don’t make you wait if they can help it. Ask for directions within the clinic because it can get confusing. They could use better signage...[nurse] Tabitha has always been very responsive to messages in the patient portal. I usually wait less than 2 hours for a response. She thoroughly explains things and answers my questions and concerns.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
She was very kind and compassionate when talking to us and delivered hard news gently. She fully explained risks/benefits of tests and procedures before we did them. I felt she appreciated my questions and concerns rather than being irritated.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Write down questions before your visit and bring something to take notes so you can reference them later.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
She was very attentive the entire time she was with us and answered all of my questions. She didn’t seem rushed or like she had other things to do or places to be.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
Antagonist protocol with a Lupron trigger and Frozen Embryo Transfer is our current plan.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha)
Tabitha has always been very responsive to messages in the patient portal. I usually wait less than 2 hours for a response. She thoroughly explains things and answers my questions and concerns.
Describe your experience with University of Alabama Birmingham.
All the staff that I encountered was caring and compassionate as well as knowledgeable. Overall I had very short wait times, they value your time and don’t make you wait if they can help it. Ask for directions within the clinic because it can get confusing. They could use better signage.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
Egg retrieval is around $11000-12000
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
Dr. Gunn suggested single embryo transfer for us. She said with my age and history she doesn’t see a need to try transferring 2 embryos especially since I do not prefer to have twins.
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
9
Age 28 - 29
3 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Gunn] is very understanding and compassionate but is able to give realistic expectations. She takes all of your concerns into consideration and develops a personalized course of treatment for you. I did not see her every visit but sometime saw fellows or nurse practitioners but if I ever needed to speak with her directly she was always available. ... She used an algorithm based on my age and health but most of the time recommends 1 embryo
The initial consult was a long wait but every other appointment was a quick wait. They [U of AL Birmingham] were easy to get appointments with and easy to communicate with 24/ 7. ... The IVF coordinator was very friendly but sometimes seems less organized than I would have preferred. Ultimately she had everything under control and I learned to trust her. ... Everyone knew who I was and spent time explaining things and answering my questions.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
She is very understanding and compassionate but is able to give realistic expectations. She takes all of your concerns into consideration and develops a personalized course of treatment for you. I did not see her every visit but sometime saw fellows or nurse practitioners but if I ever needed to speak with her directly she was always available.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Everyone knew who I was and spent time explaining things and answering my questions.
Describe your experience with the nursing staff at University of Alabama Birmingham.
Overall everyone was great and easy to communicate with. The IVF coordinator was very friendly but sometimes seems less organized than I would have preferred. Ultimately she had everything under control and I learned to trust her.
Describe your experience with University of Alabama Birmingham.
They practice according to the latest research and with the most up to date technology. The initial consult was a long wait but every other appointment was a quick wait. They were easy to get appointments with and easy to communicate with 24/ 7.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
We spend around 20,000 for testing, 3 IUIs with clomid and 1 rounds of IVF.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
She used an algorithm based on my age and health but most of the time recommends 1 embryo for most of her patients. Pros and cons were discussed with me and she would have honored my wish if I chose to transfer 2.
What specific things went wrong at University of Alabama Birmingham?
  • Lost appointments
Describe the specific things that went wrong at University of Alabama Birmingham.
1 time they asked me to come in for a follow up but forgot to put it on the schedule. Another time they forgot to ask me to come in but put me on the schedule. Both times were quickly remedied and they apologized for the inconvenience.
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
7
NPS
6
Age 40 - 41
2 Fertility Medications
Diminished Ovarian Reserve
European
Income $100K - $199K
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
[Dr. Deidre Gunn] was knowledgeable, friendly, but straightforward and matter-of-fact. She did not beat around the bush or try to give us false hope. She answered our questions and gave us the information we needed, even if it wasn’t what we wanted to hear...First cycle was 100mg Clomid with HCG trigger shot; second cycle was 150mg Clomid with HCG trigger shot.
With different CRNPs, fellows, and residents all taking part in your care [at University of Alabama Birmingham], sometimes the left hand doesn’t know what the right hand is doing. Sometimes they don’t fully explain why they’re doing something because they assume you’ve been through it before and already know.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr. Gunn was knowledgeable, friendly, but straightforward and matter-of-fact. She did not beat around the bush or try to give us false hope. She answered our questions and gave us the information we needed, even if it wasn’t what we wanted to hear.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Only go to her if you want the truth and not false hope.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Dr. Gunn was empathetic but straightforward.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
First cycle was 100mg Clomid with HCG trigger shot; second cycle was 150mg Clomid with HCG trigger shot.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Courtney Gunn)
NP was good, sometimes fellows and residents were not great.
Describe your experience with University of Alabama Birmingham.
Keep on top of your treatment plan and ask lots of questions. With different CRNPs, fellows, and residents all taking part in your care, sometimes the left hand doesn’t know what the right hand is doing. Sometimes they don’t fully explain why they’re doing something because they assume you’ve been through it before and already know.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
$249 for IUI, $100 each for ultrasound monitoring, approximately $23k total for IVF with my own frozen eggs.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
They stated they only do single embryo transfers
NPS
7
Doctor
Deidre Downs Gunn
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
6
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
5
NPS
2
Age 30 - 31
2 IUI
Unexplained
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Gunn was nice, seemed to care about our success on our first visit. However, we never saw her again. Never there for my IUIs, ultrasounds, etc. Never checked in with us. I had to prompt the conversation every time. Had a concern during our second treatment. Left a message and emailed through portal, never received a response...Only used clomid and trigger shot with IUI. 2 rounds, no success and no adjustments to treatment
No specific issues other than trying to get a response in the portal. Seems to be a breakdown in the system not necessarily the actual nurses as I experienced this with other areas at UAB...Costs were in line with other local clinics. Did file through insurance, even though majority wasn’t covered. Still went towards out of pocket expenses.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn was nice, seemed to care about our success on our first visit. However, we never saw her again. Never there for my IUIs, ultrasounds, etc. Never checked in with us. I had to prompt the conversation every time. Had a concern during our second treatment. Left a message and emailed through portal, never received a response. This is when we decided to change drs and clinics.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Don’t see her unless she moves away from UAB. I think she would be great at another, better run, clinic.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Rarely saw dr Gunn. Always ended up seeing a different dr or np when I was there. Only followed up if I prompted, even after unsuccessful treatment.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
Only used clomid and trigger shot with IUI. 2 rounds, no success and no adjustments to treatment
Describe your experience with the nursing staff at University of Alabama Birmingham.
pretty neutral. No specific issues other than trying to get a response in the portal. Seems to be a breakdown in the system not necessarily the actual nurses as I experienced this with other areas at UAB
Describe your experience with University of Alabama Birmingham.
They have too many patients for the number of doctors seeing patients. I believe they were down to 2 doctors at the point that we left. Made an appt at our new clinic and half of the nursing staff had moved there too.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
Costs were in line with other local clinics. Did file through insurance, even though majority wasn’t covered. Still went towards out of pocket expenses.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
Never discussed
What specific things went wrong at University of Alabama Birmingham?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at University of Alabama Birmingham.
Experienced some issues during second round of treatment. Called, left messages and emailed through portal. No response was ever received, from my dr or anyone else.
NPS
5
Doctor
Deidre Downs Gunn
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
2 of 5
NPS
2
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
7
NPS
8
Age 44 - 45
PCOS
Black or African-American
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Deidre Downs Gunn] is very thorough...she could use a little more consistency in making sure she is on time...can also make sure to be present during routine visits and procedures...explained the process I would possibly undergo and my options as her patient in the future and was very encouraging to me.
[University of Alabama Birmingham] have all of the newest technologies and friendly staff...They were attentive and very accommodating the times I did visit the office...I was told that a steroid shot in my throat had no effect on my cycle...In fact, it did changey cycle to where I did not have one for two months straight.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
She is very thorough, however she could use a little more consistency in making sure she is on time. She can also make sure to be present during routine visits and procedures. Overall though, she had a great initial consultation with me, and explained the process I would possibly undergo and my options as her patient in the future and was very encouraging to me.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Make sure she has explains everything.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Well When it was time for the polypectomy or procedure to look at my tubes, she was not present. She was also exceptionally late during an in office visit one time.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
N/A
Describe your experience with the nursing staff at University of Alabama Birmingham.
They were attentive and very accommodating the times I did visit the office.
Describe your experience with University of Alabama Birmingham.
They have all of the newest technologies and friendly staff. The only thing I did not like was the way the doctor on call that day performing the polypectomy procedure was handling my uterus. It was very painful.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
I do not remember, however I was under the charity care finance.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
N/A
What specific things went wrong at University of Alabama Birmingham?
  • Provided conflicting information
Describe the specific things that went wrong at University of Alabama Birmingham.
I was told that a steroid shot in my throat had no effect on my cycle, but my gynecologist at Ascension gave a different opinion. In fact, it did changey cycle to where I did not have one for two months straight.
NPS
7
Doctor
Deidre Downs Gunn
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
NPS
8
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
2023, Successful
NPS
10
NPS
10
Age 24
Uterine Fibroids
Black or African-American
Income $0 - $49K
2nd of 2 Docs
2 IUI With Other Docs
Donor Sperm With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr Gunn was amazing she made me feel like I belong there...explained everything what was going...even email me after hours to make sure I understood...if your hurting or sick she will check on you...injection shot also the pills to make me ovulation...made me feel like a human
Uab [University of Alabama Birmingham] made me feel like a human because when I did talk to them they understood everything I was saying...They all were great as well they will listen to and make sure you have everything you need...The injection shot also the pills to make me ovulation
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn was amazing she made me feel like I belong there she explained everything what was going on she even email me after hours to make sure I understood what was going on.I totally love this women she made me not give up on hope
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
When you go in even if you don’t know what you want dr Gunn will make sure you understand everything that’s going to happen before you leave the door if your hurting or sick she will check on you. Ever single day you would love this place it’s like home from home
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Uab made me feel like a human because when I did talk to them they understood everything I was saying they tried to help in every single way even though a miscarriage she told me we will make a baby
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
The injection shot also the pills to make me ovulation
Describe your experience with your nurse at University of Alabama Birmingham.
They all were great as well they will listen to and make sure you have everything you need
Describe your experience with University of Alabama Birmingham.
Strength I say a plus on everything weakness it’s really not one I can think of just know when you go you will love them being a new patient can be a little scary but once you get to know everyone you will be fine
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
4,000
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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