She [Dr. Desiree McCarthy-Keith] is patient, thorough and always willing to explain her recommendations until the patient is satisfied. She's incredibly intelligent and nonjudgmental - truly a special person. I could not be more satisfied with my treatment and the rapport we were able to establish...She empathized deeply with my emotions, both good and bad. She got to know me personally and opened up about herself as well. She coached and supported me at every step, believing even when I didn't.
I love everything about this [Shady Grove Fertility Atlanta] clinic. It's clean, bright and full of cheerful, lovely women. I never once felt frustrated by my treatment in two years, which is saying a lot! The billing department is the weakest link in a smooth operation. Dealing with them was the only time I felt the familiar annoyance of managing sluggish bureaucrats but thankfully, those moments were few and far between.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She is patient, thorough and always willing to explain her recommendations until the patient is satisfied. She's incredibly intelligent and nonjudgmental - truly a special person. I could not be more satisfied with my treatment and the rapport we were able to establish. She's the reason I came to Shady Grove and I was not disappointed.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Give as much as you want to receive. You will not be disappointed. Trust and be flexible: she's doing her best to juggle a full load but she has you - the person - in mind at all times, and will always look out for your best interest without forcing you down a path you don't want to go.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She empathized deeply with my emotions, both good and bad. She got to know me personally and opened up about herself as well. She coached and supported me at every step, believing even when I didn't.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
Because I had three failed transfers and uterine fibroids initially, she recommended that I take baby aspirin to improve blood flow to the uterus, as well as steroids (Medrol) to reduce inflammation post fibroid surgery. I also took estrogen three times a day (1x orally, 2x orally and vaginally), as well as progesterone capsules 2x a day (vaginally) and IM progesterone in ethyl oleate 1x per day.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Kelly)
Everyone was so supportive, kind and capable. I connected with a lot of the staff personally and, by the end, we were on a first name basis. No one was flippant with my care or gave me bad information. Kelly was amazing and I'm so grateful for her.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
I love everything about this clinic. It's clean, bright and full of cheerful, lovely women. I never once felt frustrated by my treatment in two years, which is saying a lot! The billing department is the weakest link in a smooth operation. Dealing with them was the only time I felt the familiar annoyance of managing sluggish bureaucrats but thankfully, those moments were few and far between.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
I was in the Shared Risk Program so most of my care was covered under that. I paid approximately $300 per visit when I had a miscarriage and for my OB sonograms, and paid for the anaesthesiologist during my retrieval.
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
She did not recommend multiple embryo transfer because of my age and the higher risk of twinning. I had no preference but I'm glad we opted for the single transfer.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
Dr.MK [McCarthy-Keith] was honest about our actual chances of conceiving and told us at the end of the day she has to look herself in the mirror knowing she gave her patients an honest reality of what to expect going forward...willing to try different options to our treatment that I had asked about... a handful of times I felt like the Dr. confused me with a different patient.....
The biggest disappointment we had at Shady Grove was their nursing staff...Throughout our treatment I felt like I was a ball that was bounced around from nurse to nurse, I think I had about 5 different nurses. It was so confusing and frustrating...Shady Grove Fertility is strong in good doctors, however if you're a patient you will rarely see your Dr. You will be mostly communicating with the nursing staff and this is where they fall short...
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
We choose Dr. MK solely based on her honesty with us. After vetting 4 Dr's in the area, we felt that she was the most upfront and honest about our chances of conceiving whereas previous Dr's made us feel it was going to be easy to get pregnant, we just pay and start the process. Dr.MK was honest about our actual chances of conceiving and told us at the end of the day she has to look herself in the mirror knowing she gave her patients an honest reality of what to expect going forward. We respected this Dr so much for her honesty, and kind manor in which she told us.
Dr.MK is a kind Dr whose goal is to get your pregnant, a win for you is a win for her! We met with her only a few times but when I was peeved with one of the nurses that was assigned to me and I was glad that Dr.MK personally called me to clarify the situation.
There were only a select few times we were unclear of Dr. MK's communication between nurse and us (patients), that we had to go back and clarify.
Dr.MK was willing to try different options to our treatment that I had asked about, however I do wish that she had recommeneded I be put to sleep for an ERA, after knowing that a sonohysterogram was far too painful for me. They allowed me to go through a month of hormones for an ERA only to have to cancel the entire procedure b/c it was far too painful and there was no option to put me asleep while on the table trying to do the ERA. (I personally felt this was an absolute waste of time, money and hormones for a whole month to have this be cancelled, when if she had recommended & planned I be put to sleep for the ERA, we could have done it.
I will also add that I got a pelvic infection from the egg retrieval and was hospitalized. I don't fully attribute it to Dr.MK however I was disappointed at how dismissed I was at such a serious matter.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK will be honest and up front with you. She may not be up-to-date with "new" IVF standards OR that Shady Grove may not be able to do them, but she is willing to help in any way.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
There were only a handful of times I felt like the Dr. confused me with a different patient. I had to clarify to the Dr. that her information on me and my case wasn't correct to what she was telling me, she apologized.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
My first egg retrieval was pretty straight forward, however it was cancelled due to that fact that I didn't have enough follicles and I ovulated too soon. Our second egg retrieval was successful, we used the same protocal through not using Cetrotide, we used Lupron which was much more successful. We say I'm a "slow grower" the Lupron gave my body more time to get follicles ready. Gonal F, Menopur and Lupron are the meds we used for egg retrieval. I was also given antibiotics to start the day before retrieval and to take two days after, which I did get a pelvic infection and was hospitalized. I personally think I needed to start the antibiotics sooner and take them longer to help this from having.
For the embryo transfer a 7 day course of birth control was used to get my body ready, then daily patches of estrogen and the last few days before transfer we added the progesterone shots. My uterine linning was 9.5 and the staff was elated! Although ours ended in a chemical pregnancy.
Describe your experience with the nursing staff at Shady Grove Fertility Georgia (US Fertility Network clinic).
The biggest disappointment we had at Shady Grove was their nursing staff.
For my first egg retrieval I was assigned a nurse and she was AMAZING... she helped to calm any fears that I had and walked us through every little step and she was so compassionate. She was obviously great at her job and she got promoted. So, when we did our second egg retrieval we were assigned a new nurse and it wasn't anywhere near the quality our first nurse was.
Throughout our treatment I felt like I was a ball that was bounced around from nurse to nurse, I think I had about 5 different nurses. It was so confusing and frustrating to us and at times maddening. Some got me confused with my protocol that I had to remind them what I was doing- so it's important that YOU stay on top of your protocol and don't rely on the nurses.
We were extremely disappointed with the nurse that shurgged my pain off, after 7 days from the egg retrieval I called the nurse that was on call over the weekend to explain I was in pain. This nurse told me that my pain was too far out from the egg retrieval and that they wouldn't treat me, that I must call in my primary Dr. This was in the middle of the pandemic- so my primary Dr called me in more of the same antibiotics, they said it could be a UTI. However if I wasn't better within 5 days I needed to go to the ER, or call back. Exactly 5 days later I was running a 102 fever and was taken to the hospital where they discovered I had a 6cm mass in my abdomen. I was treated with more antibiotics kept over night and told to contact my fertility Dr. immediately the following day. Two days after my hospital stay, SGF scheduled me for a sonogram with Dr. Namnoum. Dr. N saw us and was concerned very upset at the staff nurse that shrugged me off. I was then treated with 3 antibiotics for two weeks, and I don't think I had ever felt so awful or sick before.
For our embryo transfer we were scheduled with a nurse who was located out of state and that was very frustrating. I got the feeling that SGF was overwhelmed with patients and were using nurses out of state- like we got. I wasn't happy with our nurse, she often contradicted Dr. KM's medicine protocol for us, her bedside manner was horrible. She told me after retrieval that I wasn't pregnant before Dr.MK could review my labs. What resulted was the Dr.MK wanted to give us more time on progesterone for the embryo to grow. I never trusted that nurse and if we went back to SGF I'd never work with this nurse again.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
Shady Grove Fertility is strong in good doctors, however if you're a patient you will rarely see your Dr. You will be mostly communicating with the nursing staff and this is where they fall short. Also, if your Dr. is not on call when your egg retrieval is scheduled or for your embryo transfer, you will be assigned which-ever doctor is on call.
In this stressful, often confusing, lonely and sad world of trying to conceive as patients we need a nurse & staff that is reliable in answering questions and answering phones. When I would speak to the nurse to ask a question their response was mostly "I don't know, let me ask the Dr. and get back to you". This became a constant response, even when I asked "can I take ibuprofen or Tylenol for pain", the nurse herself couldn't answer and I would have to wait hours for an online email response.
In our experience their nursing staff isn't well educated (IE: a pelvic infection that was shrugged off and then resulted in hospital stay), or prepaired to handle this area of medicine. They weren't trustworthy, often they confused me with another patient and would give the wrong information when it came to medicine. Simply, they were unable to offer the support an infertility patient truly needs from beginning to end of and IVF cycle.
We only had one nurse who was absolutely amazing at SGF all else fell short.
Describe your experience with your monitoring appointments at Shady Grove Fertility Georgia (US Fertility Network clinic).
Most monitor visits are in the morning hours and you are often with many other women there for the same reason. Monitor lists were easy, in and out with no problem, I always felt they were efficient in getting me in and out quickly.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
1 egg retrieval plus embryo transfer and meds was about 30k.
What specific things went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Failed to call with results
Provided conflicting information
NPS5
Doctor
Desiree McCarthy-Keith
NPS
Humanity4 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness4 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability3 of 5
NPS3
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
As an African-American woman infertility is hard to talk about, most of my family and friends get pregnant at the drop of a dime. Infertility is very taboo in most Black communities. It was important to have a doctor that I could relate to not only by race but by age. Dr. M also had her children later in life which made me feel so at ease...She went through extensive testing with me and found that my numbers were usually not that far off from normal. Which gave and still gives me hope!
The clinic [at Shady Grove Fertility] was very thoughtful and concise and walked you through every step of the process from insurance to testing pricing to next visits. It was a seamless process...they were willing to step out anyway possible to make my husband feel more comfortable. It was a breath of fresh air...I started in 2016 with my initial consult and my testing with ultrasound. At that time my husband and I were not ready to commit to the process. During my initial testing the staff was amazing!In 2020, we know it will be the same as we forge forward with IVF.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I first went to Dr. McCarthy in 2016 and was not sure if I even wanted to go through with infertility treatment. She helped me with the stigma and shame of aborting two children in my younger age, only to be married and reach my 40’s and feel that I had been punished for wanting a child now. Dr. M went over all of my options and I was able to see that I wasn’t being punished, second onset infertility was just a part of life sometimes.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Be honest about your medical history and your personal needs.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
As an African-American woman infertility is hard to talk about, most of my family and friends get pregnant at the drop of a dime. Infertility is very taboo in most Black communities. It was important to have a doctor that I could relate to not only by race but by age. Dr. M also had her children later in life which made me feel so at ease. She made me see brightness at the end of a very shameful tunnel that I never thought I’d pass. Dr. M made me feel at home and not too somber about my fertility woes. She went through extensive testing with me and found that my numbers were usually not that far off from normal. Which gave and still gives me hope!
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
In 2016 we went through initial testing and family history that would be helpful in looking at the big picture of my infertility. My husband andI just weren’t on the same page at that time about parenting. In 2020, we have bonded closer and are willing to give fertility treatments a try. Dr. M was very understanding of my husbands reservations, and did everything she could to ease the stigma of not being able to have children together.
Describe your experience with the nursing staff at Shady Grove Fertility Georgia (US Fertility Network clinic).
I started in 2016 with my initial consult and my testing with ultrasound. At that time my husband and I were not ready to commit to the process. During my initial testing the staff was amazing!In 2020, we know it will be the same as we forge forward with IVF.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic was very thoughtful and concise and walked you through every step of the process from insurance to testing pricing to next visits. It was a seamless process. My husband was not the most cooperative partner when it came to this subject, he believed that it was in God’s hands. The staff was very thoughtful through this process as they relayed that this was sometimes a common response of men, but they were willing to step out anyway possible to make my husband feel more comfortable. It was a breath of fresh air.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
We have not gotten to this point as of yet, but from friends that love Dr. M it’s approximately $30,000 for six rounds of IVF.
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
N/a
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen1 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
Dr. McCarthy-Keith always greets me by name. She personally calls me ensure I am okay. She asked me how she could make my experience better. She showed me compassion and cried with me when I lost pregnancies. Did everything in her power to tweak my protocol when necessary...Strengths: very thorough, explains things in detail and in a comprehensive manner...Weakness: has a go to protocol when she can’t figure out the issue
the entire clinic [Shady Grove Fertility Atlanta] from other nurses to other MDs and NPs were extremely friendly and personable. If I had to be seen by someone else in the practice, I felt like they had known me for forever...The front desk didn’t answer their phone consistently...Lisa, Devon and Rita we the best nursing team...The last transfer resulted in my daughter.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Strengths: very thorough, explains things in detail and in a comprehensive manner. Treats me like her family- not a number, a patient or a stranger
Weakness: has a go to protocol when she can’t figure out the issue but she does everything to ensure she doesn’t have to use a template protocol
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Trust Dr. MK and trust the process!
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. McCarthy-Keith always greets me by name. She personally calls me ensure I am okay. She asked me how she could make my experience better. She showed me compassion and cried with me when I lost pregnancies. Did everything in her power to tweak my protocol when necessary. She was and is my rock. I love her.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
I was on birth control first. Then I stimulated with Menopur and Gonal-F. I stimulated ovulation with Ovidrel and went to egg retrieval 36 hours later.
It was a freeze-all cycle….. PGS of 3 embryos…..
Did FET (single transfer) and had a positive pregnancy test. That resulted in MC and so did the next 5 transfers. The 6th and 7th transfers were chemicals and the 8th and 9th was another MC. The last transfer resulted in my daughter. But I started fixing my PCOS on my own by daily jogs and diet changes
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Lisa H)
Lisa, Devon and Rita we the best nursing team I could ever have. They were my best cheerleaders. I could not have asked for a better team
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The front desk didn’t answer their phone consistently. However, the entire clinic from other nurses to other MDs and NPs were extremely friendly and personable. If I had to be seen by someone else in the practice, I felt like they had known me for forever
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
I paid $15k out of pocket
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
Because I was so young at the time, I was only allowed to do eSET. No regrets
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
Dr. McCarthy-Keith was an amazing RE. She's the type of person you hope to meet every time you walk into a RE's office. She is very patient, understanding, detailed and provides a wealth of knowledge to her patients. As cycles 1-3 failed, she explained the need to be slightly more aggressive with our treatment plan. Even so far as when we were at risk for a cancelled cycle due to having too many follicles, explaining how with our history she would consider continuing, but ensuring that we understood the risk.
There is a parking garage that they [Shady Grove] share with the rest of the building, Please be mindful to arrive earlier that 15 minutes to allow yourself time to find parking and still make it up to your appointment early. Also, there is a parking fee. For self-pay patients like myself, every little dollar counts.... They [nurses] are all friendly and caring. I think they take notes whenever they speak with someone so that helps keep communication flowing if someone is absent.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. McCarthy-Keith was an amazing RE. She's the type of person you hope to meet every time you walk into a RE's office. She is very patient, understanding, detailed and provides a wealth of knowledge to her patients. As cycles 1-3 failed, she explained the need to be slightly more aggressive with our treatment plan. Even so far as when we were at risk for a cancelled cycle due to having too many follicles, explaining how with our history she would consider continuing, but ensuring that we understood the risk. She explained the different options available, follicular reduction and the dreaded potential of having to terminate. She explained it as though we were sitting on her couch. It didn't feel like we were in school and needed to take notes, we didn't need google translate or a dictionary to have a conversation.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Trust the process. Don't be afraid to ask questions, she is always willing to answer any questions. Also with that, don't overfill your head with so much that you challenge every decision made.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I always felt like I was important with her. She always made sure to greet us in the hallways, and it would even be by name. I see a number of patients in the office just on the days I visited, I feel it would be hard for anyone to keep up with but Dr. MK makes it look like a breeze. She always made sure I was comfortable with what she was doing, if she had someone new in the room she would introduce and even ask if I was ok with that person being present. With 5 failed cycles you start to feel like its never going to happen but Dr. MK never gives up on you and is always thinking of the next step, not just for what we are doing that day.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Devin)
They are all friendly and caring. I think they take notes whenever they speak with someone so that helps keep communication flowing if someone is absent.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
There is a parking garage that they share with the rest of the building, Please be mindful to arrive earlier that 15 minutes to allow yourself time to find parking and still make it up to your appointment early. Also, there is a parking fee. For self-pay patients like myself, every little dollar counts.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
$6,000-$7,000 for 5 cycles of IUI
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
After our first meeting with Dr. MK [McCarthy-Keith] I was in tears, tears of joy. For the first time in a long time I could see a little light in this darkness we were in. We connected instantly! We not only talked about why we were there, but she wanted to know about us. She made things feel so much more at ease and less stressful.... She has written me several reference letters for grant applications. She is truly a blessing. Having Dr. MK in our lives, has shown us how we should be treated and what the expectations should be.
The clinic [Shady Grove] is located in a good area and they have two offices. The strengths of the clinic the staff and doctors are very knowledgeable about everything. Very helpful and willing to go the extra mile for you.... Insurance did not cover any fertility treatments. The cost of our IUI's were significantly cheaper than we thought it was going to be. IUI cycle and treatment it was under $1,500 this included meds, copay, gas etc....
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Our Experience with Dr. MK, where do I begin? As I previously stated I was diagnosed with Uterine Fibroids and my Uterus was enlarged. The doctor told me I needed to get a hysterectomy, the option to remove my fibroids were never discussed. I had no idea exactly what all that meant. We moved from Virginia to Tennessee and I figured we would get another opinion. To tell a newly married couple they had no chance of starting a family was devastating. Words really can't describe the feeling.... I was numb. We moved to Knoxville, TN from Virginia and I was getting the same diagnosis. I went online and found a holistic gynecologist in Atlanta that was willing to remove my fibroids. This is the same doctor that recommended Dr. MK. After our first meeting with Dr. MK I was in tears, tears of joy. For the first time in a long time I could see a little light in this darkness we were in. We connected instantly! We not only talked about why we were there, but she wanted to know about us. She made things feel so much more at ease and less stressful. I always looked forward to my appointments. When things didn't go as planned she always was quick to devise a new course of action. I went through 5 failed IUI cycles, she recommended that we go on to a more aggressive course of action with IVF. We moved from Knoxville to Durham, NC. I wasn't happy about the move at first, I wanted to continue my treatments with Dr. MK. We told Dr. MK about our move, she was happy for us. She immediately recommended a clinic and doctor to us. Since our move a few months ago we have stayed in contact with her keeping her updated. I'm not sure how many doctors would take the time to do that. She has written me several reference letters for grant applications. She is truly a blessing. Having Dr. MK in our lives, has shown us how we should be treated and what the expectations should be. Dr. MK always responded to emails, voice mails, etc..... I never felt like we were getting the run around. Dr. MK is at the top of her field.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Be patient through out your journey. I know it's easier said then done, but she (Dr. MK) has helped us with this.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
My first encounter with Dr. McCarthy-Keith was like no other. She was recommended to me after I had my Fibroids removed, she was very welcoming and made my husband and I feel very comfortable. The doctors I saw before her all told me I needed to get a hysterectomy and that I had no chance of conceiving. My husband and I had only been married for two years and the thought of not getting pregnant was never an option. I would travel 3 hours to Atlanta from Knoxville, TN to see her. She was very accommodating and very patient with us.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
I'm not particular sure about specific protocol, however after my first visit with her she explained that I would be a good candidate for IUI. She explained everything to us and what it would entail. I started my first IUI treatment and I was on Letrozole and Gonal F. As I continued with the IUI's she changed my medication and dosage due to how my body responded from the previous cycle, I went from Gonal F to Follistim. Sher also added Ovidrel as well, I went from 2 pills to 4 pills in one cycle. We believed we were getting closer to getting pregnant. DR. MK finally decide that we needed to move to a more aggressive approach.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic is located in a good area and they have two offices. The strengths of the clinic the staff and doctors are very knowledgeable about everything. Very helpful and willing to go the extra mile for you. The only weakness I would say, I lived in Knoxville, TN and had to drive three hours to and from. Some days I would get back on the road right after my appointment.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
I had health insurance, I was pleased that even though I was out of network insurance covered some things. I lived in TN and was receiving treatment in GA. Insurance did not cover any fertility treatments. The cost of our IUI's were significantly cheaper than we thought it was going to be. IUI cycle and treatment it was under $1,500 this included meds, copay, gas etc....
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen4 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
Dr. McCarthy-Keith treated me husband and I like we were her only patients during each visit. She empathized with our situation and let us know that her goal was to help us get a baby.... Dr. McCarthy-Keith has recommended that we pursue a donor egg IVF cycle since our funds are limited and this would give us a better chance of conceiving versus using my eggs with a 20% chance.
They [nurses at Georgia Reproductive Specialists] are all very responsive. If I have questions or need a help with an injection, they are very good about walking through the steps and keeping you encouraged throughout the process. They all have a friendly demeanor.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I was referred to Dr. McCarthy-Keith from another friend who raved about her. She is exceptional at what she does and clearly communicates prognosis, test results and recommendations with compassion. She never seems too rushed or busy to answer questions.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Don't be afraid of asking her to explain all of your options for fertility treatments and any questions (small or large). She is very willing to answer any and all.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. McCarthy-Keith treated me husband and I like we were her only patients during each visit. She empathized with our situation and let us know that her goal was to help us get a baby.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
Dr. McCarthy-Keith has recommended that we pursue a donor egg IVF cycle since our funds are limited and this would give us a better chance of conceiving versus using my eggs with a 20% chance. We are currently saving up to go down this route.
Describe your experience with the nursing staff at Shady Grove Fertility Georgia (US Fertility Network clinic).
They are all very responsive. If I have questions or need a help with an injection, they are very good about walking through the steps and keeping you encouraged throughout the process. They all have a friendly demeanor.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
Georgia Reproductive Specialist is one of the top clinics in the the Atlanta area. I was first drawn to them because their prices for IVF were more reasonable. It is easy to get an appointment relatively quickly and all of the doctors in the practice work together. The front office staff is also extremely helpful.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic recently merged with Shady Grove so the donor egg cycle costs changed some from our first visit. They now have two options that start at $28k.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen4 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
When we first started, it was great. I thought we would get pregnant. She [Dr. McCarthy-Keith] already had an action plan. With IUIs, the protocol didn't change, meaning the outcome (negative pregnancy test) didn't change either. We decided to move to donated embryos. After the first transfer (chemical), we were devastated but had some joy because we did get a positive pregnancy test. For the second transfer, a different doctor did the procedure. That transfer was a negative pregnancy test. We didn't know what the next step would be and were told that Dr. McCarthy-Keith would follow-up with us with a phone call. We never heard back from anyone at the clinic.
Be prepared to wait! They [SGF-Atlanta] have two waiting rooms and sometimes it feels as though you are waiting in the main one just to wait again before you can be seen. The clinic is very busy. At times I felt rushed as there is always someone else right after you to see the doctor or nurse.... I talked more with the nursing staff than my doctor. If I can a question, they always answered it as soon as they could.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
When we first started, it was great. I thought we would get pregnant. She already had an action plan. With IUIs, the protocol didn't change, meaning the outcome (negative pregnancy test) didn't change either. We decided to move to donated embryos. After the first transfer (chemical), we were devastated but had some joy because we did get a positive pregnancy test. For the second transfer, a different doctor did the procedure. That transfer was a negative pregnancy test. We didn't know what the next step would be and were told that Dr. McCarthy-Keith would follow-up with us with a phone call. We never heard back from anyone at the clinic.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Stay on top of the communication!!
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
My protocol never changed. I was always given the same meds at the same time during all my cycles. It was always "I don't know what happened" after a negative test, but no additional tests were conducted to try to find out more information about what was happening with my body or if the protocol needed to be changed. There were plenty of times that the nurse would say that the doctor would call to follow-up and then she never did.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
I don't remember much of anything with regard to the protocols and meds used, except that they were all the same for IUI. Nothing changed until we decided to go with IVF and embryo adoption.
Describe your experience with the nursing staff at Shady Grove Fertility Georgia (US Fertility Network clinic).
I talked more with the nursing staff than my doctor. If I can a question, they always answered it as soon as they could.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
Be prepared to wait! They have two waiting rooms and sometimes it feels as though you are waiting in the main one just to wait again before you can be seen. The clinic is very busy. At times I felt rushed as there is always someone else right after you to see the doctor or nurse.
What specific things went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Failed to call with results
Provided conflicting information
NPS3
Doctor
Desiree McCarthy-Keith
NPS
Humanity1 of 5
Communication3 of 5
Frequency Seen3 of 5
Trustworthiness3 of 5
Compassion3 of 5
Explained risks4 of 5
Adaptability1 of 5
NPS4
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
She [Dr. McCarthy- Keith] always greeted me by name and had clearly reviewed my file or remembered me from previous treatment. I never felt there were too many patients or rushed at any of my appointments....I felt she was very knowledgeable and did a wonderful job explaining everything to me. Always made me feel comfortable even when delivering bad news.... Because I had unexplained infertility she started off with a round of IUI. After that it was determined that IVF would likely be our best bet.
The clinic [GA Repro Specialists] has a wonderful staff and the atmosphere at the Meridian Mark Office is fantastic... They always worked with me on my schedule. I was always seen at my scheduled time which helped since I was working. I felt very at ease, even when things were not going as planned.... A nurse was also always available to answer questions when I called, and if I had to leave a message the call was returned promptly.... The nurses seemed to be very knowledgeable and always able to answer questions.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I felt she was very knowledgeable and did a wonderful job explaining everything to me. Always made me feel comfortable even when delivering bad news. She was always able to answer my questions and she always listened to my concerns.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She always greeted me by name and had clearly reviewed my file or remembered me from previous treatment. I never felt there were too many patients or rushed at any of my appointments.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
Because I had unexplained infertility she started off with a round of IUI. After that it was determined that IVF would likely be our best bet. I was given a plan and the first round I had to stop due to a polyp on my uterus. I had the surgery to remove that and then we proceeded with our round. I began the medications and had the egg retrieval which produced 18 eggs. After fertilization we had 13 eggs fertilize to create embryos but only 6 lasted until day 5. Because of our ages we had the genetic testing done. Of the 6 embryos only one was viable. We transferred the one embryo and received a positive pregnancy test. At our ultrasound appointment it was determined that I had a blighted ovum and in fact was not pregnant.
Describe your experience with the nursing staff at Shady Grove Fertility Georgia (US Fertility Network clinic).
The nurses seemed to be very knowledgeable and always able to answer questions. They were always aware of the circumstances surrounding my treatment and care. A nurse was also always available to answer questions when I called, and if I had to leave a message the call was returned promptly.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic has a wonderful staff and the atmosphere at the Meridian Mark Office is fantastic. I was unable to visit their other campuses. They always worked with me on my schedule. I was always seen at my scheduled time which helped since I was working. I felt very at ease, even when things were not going as planned.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
My insurance covered the testing. All of my procedures were paid out of pocket. Total for all of my treatment was $20,247.01, not including the medications.
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
I think her approach was perfect because based on the results from the genetic testing it was the only viable option for us.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen4 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
Dr MK is very honest and frank but she’s also caring and compassionate...[she] will not transfer multiple embryos - at least not for me...For my last transfer with a normal embryo, she’s used estrogen tablets and progesterone injections before transfer. We did an ERA to test my transfer window. This time we will do also add a steroid and a blood thinner as she thinks there could be an immunological issue
[the SGF - Atlanta] Staff is very responsive. They don’t always answer the phone and I wish they would more but are very responsive via the portal and will call you if you request a call...They are very efficient all around with communication, scheduling appts and billing. I’ve had no issues...$19500 for shared risk program. ~$6000 for meds for each round.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I think SGF as a whole is used to more standard results. I’ve had multiple failed transfers and there’s not really a clear reason why. I wish they were more knowledgeable about issues like immunology and could do more diagnostic testing. I had to go outside the clinic to help figure out answers
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Don’t hold back, ask all questions
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr MK is very honest and frank but she’s also caring and compassionate.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
I can’t remember exactly. For my last transfer with a normal embryo, she’s used estrogen tablets and progesterone injections before transfer. We did an ERA to test my transfer window. This time we will do also add a steroid and a blood thinner as she thinks there could be an immunological issue. For cycles I did gonal and menopure (300) and Lupron thru the whole cycle because I have an issue with some follicles growing too quickly and having to retrieve my eggs earlier.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Crystal)
Staff is very responsive. They don’t always answer the phone and I wish they would more but are very responsive via the portal and will call you if you request a xall
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
They are very efficient all around with communication, scheduling appts and billing. I’ve had no issues. I wish they would learn more about immunological issues and how to diagnose when there’s no answers
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
$19500 for shared risk program. ~$6000 for meds for each round.
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
Dr. MK will not transfer multiple embryos - at least not for me
NPS9
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS9
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
I felt like a human because when I hurt Dr. McCarthy-Keith hurt as well. It shows she has a passion for what she does. She personable & willing to ensure as a human you’re comfortable. She’s upfront & straightforward.... She’s personable informative straightforward & tells it like it is. She gives stats & will inform you as a patient if the process will work. What she says for the ,ost part is correct & she looks out for the best interest of the patient.
The clinic [Shady Grove Atlanta] is great! Nice staff & very friendly environment. It’s a clean environment and very welcoming. Any questions one may have anybody is there to answer. They all are caring & make sure to tend to the needs of the patient.... The nurse was great. Whenever I call she was there to answer all my questions. Very nice and pleasant.... I felt like a human because when I hurt Dr. McCarthy-Keith hurt as well. It shows she has a passion for what she does.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She’s personable informative straightforward & tells it like it is. She gives stats & will inform you as a patient if the process will work. What she says for the ,ost part is correct & she looks out for the best interest of the patient.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Listen to what she says. She’s looking out for your best interest. She’s honest and will give the best treatment to whoever she comes in contact with.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I felt like a human because when I hurt Dr. McCarthy-Keith hurt as well. It shows she has a passion for what she does. She personable & willing to ensure as a human you’re comfortable. She’s upfront & straightforward.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
After reviewing my med list from other IVF doctor, she said she will increase my dosage and recommended DHEA & CoQ10 to increase my egg quality due to my 1st retrieval being 10 eggs with only 2 fertilizing. She also stated I should continue acupuncture & change my diet and incorporate exercise.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Rita Christopher )
The nurse was great. Whenever I call she was there to answer all my questions. Very nice and pleasant.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic is great! Nice staff & very friendly environment. It’s a clean environment and very welcoming. Any questions one may have anybody is there to answer. They all are caring & make sure to tend to the needs of the patient.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
Meds-$500
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
She wants to transfer 1 embryo as opposed to 2 due to my age. I understand her logic & am in agreement with her.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability4 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
I had a great experience with Dr. MK. She laid out a clear plan and gave great anticipatory guidance. I appreciate her candor and knowledge of the field. While sometimes physicians will make assumptions based on my background, Dr. MK was very careful to explain each step and all of the numbers. IVF is an emotional journey that requires a steady hand to navigate. Dr. MK is the steady hand...Dr. MK made it a point to ensure that all of my questions were answered.
I absolutely loved the US techs and the clinical MA’s [at SGF Atlanta]. When you are getting so many pokes and being prodded - have great technique is an absolute must! The US techs would happily show their screen and explain what they were doing at each step. The MAs made me feel at ease especially with the blood draws...Dr. MK made it a point to ensure that all of my questions were answered.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I had a great experience with Dr. MK. She laid out a clear plan and gave great anticipatory guidance. I appreciate her candor and knowledge of the field. While sometimes physicians will make assumptions based on my background, Dr. MK was very careful to explain each step and all of the numbers. IVF is an emotional journey that requires a steady hand to navigate. Dr. MK is the steady hand.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Note your expectations and be prepared for great care!
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK made it a point to ensure that all of my questions were answered.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic).
She communicated so well. The portal messages were answered promptly and addressed appropriately.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
I absolutely loved the US techs and the clinical MA’s. When you are getting so many pokes and being prodded - have great technique is an absolute must!
The US techs would happily show their screen and explain what they were doing at each step.
The MAs made me feel at ease especially with the blood draws.
Describe your experience with your monitoring appointments at Shady Grove Fertility Georgia (US Fertility Network clinic).
Monitoring appointments worked well with my schedule. It was efficient and I did t have to sit around waiting.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
Unsure but they have a shared risk program that we participated in.
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
Dr. MK noted that the practice transfers only one embryo which was completely fine for us.
What specific things went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Lost appointments
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
She [Dr. McCarthy-Keith] was great loved how she was straight forward with us and regards to our treatment plan. She also made sure we was informed on all options that was available to us. And if we suggested anything she would go over it with us and advise if it was available or a good option for us to do.... She told me of supplements I needed to take a vitamins daily. I don’t know the doses but I to follistims, menopure, extagine, and progesterone oil.
The clinic [Shady Grove] is all is great, from the front desk to the blood draw nurses. I don’t like how the call in line it sometimes take forever for someone to come to the line and their is days that you can call right on and get someone on the line.... The nursing staff was great and had great communication with me and made sure that I was informed on what and when I needed to do during my cycles
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She was great loved how she was straight forward with us and regards to our treatment plan. She also made sure we was informed on all options that was available to us. And if we suggested anything she would go over it with us and advise if it was available or a good option for us to do.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Be patient and go the process
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK spoke to me in regards to my care and made sure I understood and agreed with the process. The staff was great and assisted with any and all concerns I had.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
She told me of supplements I needed to take a vitamins daily. I don’t know the doses but I to follistims, menopure, extagine, and progesterone oil.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Rhonda I think)
The nursing staff was great and had great communication with me and made sure that I was informed on what and when I needed to do during my cycles
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic is all is great, from the front desk to the blood draw nurses. I don’t like how the call in line it sometimes take forever for someone to come to the line and their is days that you can call right on and get someone on the line.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
All together we have spent about 5k. I had insurance at the time to cover my services.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity4 of 5
Communication4 of 5
Frequency Seen3 of 5
Trustworthiness4 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
She [Dr. Desiree McCarthy-Keith] was amazing! Very knowledgeable, caring, compassionate and smart. We felt like she was 100% on the same page as we were. She explained all the options clearly, and helped us make the choice that was right for us..... Three IUI cycles with no success. One egg retrieval and two transfer cycles, the second of which resulted in a pregnancy and delivery of healthy baby boy.
Everyone [at Georga Reproductive Specialists] was super helpful and nice, from the front desk people to the lab techs. Everything was done in a timely manner and we were in and out quickly.... Rita [the nurse] was super sweet and helpful. She communicated clearly and with much compassion and tact.... The doctor knew my name as well as my partner's. She even remembered a joke my husband made. Was always welcoming and knowledgeable about our specific situation.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She was amazing! Very knowledgeable, caring, compassionate and smart. We felt like she was 100% on the same page as we were. She explained all the options clearly, and helped us make the choice that was right for us. She was always sweet and patient, and made us feel more positive about the whole experience. We our sooo grateful for her help and the huge role she played in the birth of our son.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Go see her!
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
The doctor knew my name as well as my partner's. She even remembered a joke my husband made. Was always welcoming and knowledgeable about our specific situation.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
Three IUI cycles with no success. One egg retrieval and two transfer cycles, the second of which resulted in a pregnancy and delivery of healthy baby boy.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Rita and Devon)
Rita was super sweet and helpful. She communicated clearly and with much compassion and tact.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
Everyone was super helpful and nice, from the front desk people to the lab techs. Everything was done in a timely manner and we were in and out quickly.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
IUI's ran about $800, IVF, including all meds about $20,000
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
No comments.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
[Dr. Desiree McCarthy-Keith] is very straight forward with the terms of care for you. She says it with compassion, and knows that these are emotional and difficult times...I brought all my concerns and worries to her and she addressed each one in a polite manner...very detailed in explaining every step...makes sure that you understand and are completely aware of what is going on... I have never felt uneasy or judged.
They [Shady Grove Fertility Atlanta] understand that women coming in are going through difficult times and they treat each patient as such...nursing staff is excellent...organized and compassionate...I have developed many friendships while at SGF and cheerleaders!...Weaknesses: Keeping patients up to date on billing and account balances. Each time I went into SGF I felt like I didn’t know how much I would have to transfer out of savings.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK is very detailed in explaining every step in your procedure of care. She makes sure that you understand and are completely aware of what is going on. She is positive and wants the absolute it e best for you.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK is very straight forward with the terms of care for you. She says it with compassion, and knows that these are emotional and difficult times. Just like any type of news, it’s always good to be prepared for what the doctor has in front of them.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK treated me as a human being. I brought all my concerns and worries to her and she addressed each one in a polite manner. Every time I see Dr. MK in the SGF office, she is always friendly and kind. I have never felt uneasy or judged at SGF.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
My first cycle I was out on Fermera to induce ovulation. As a PCOS patient, an ovulation is something I struggle with. Although this first cycle didn’t work with timed Intercourse, we moved on to an IUI.
For this IUI, I was on Clomid 150mg. I received great response from Clomid and my follicles grew tremdnously to 19mm! The IUI was successful in retrieving my husbands sperm through sperm washing; however, the IUI didn’t work overall.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Lisa)
The nursing staff is excellent. They are very organized and compassionate. I have developed many friendships while at SGF and cheerleaders!
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
Strengths: SGF is very kind, clear and direct. They understand that women coming in are going through difficult times and they treat each patient as such.
Weaknesses: Keeping patients up to date on billing and account balances. Each time I went into SGF I felt like I didn’t know how much I would have to transfer out of savings. This is the only negative I have
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
$1000–between two cycles of medication, 1 IUI procedure and my husbands sperm washing. As well as co-pays for monitoring visits.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
I was 38 when we started our first round of IVF. She [Dr. McCarthy-Keith] prescribed the max dosages of meds, we visited the office every 2 days for blood tests and vaginal ultrasounds. The first round produced 6 eggs and by Day 3 we were called that morning to do a fresh transfer with 2 embryos. I can't say it was right or wrong, BUT when we approached the 2nd egg retrieval NOTHING was changed. We did the same procedures, same dosages, & Dr.MK didn't do my egg retrieval.
[nurse at Shady Grove Fertility Atlanta] was caring, and personable. She remembered little things about us and was always excited to see us...The first retrieval we spent max 10k on the procedure and meds after we maxed our insurance allowance. The second retrieval we spent 20k on the procedure, biopsy, & meds. After our follow up this year we were quoted 25k if we chose them for another round.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK was a great seller. After becoming experienced patients, we noticed there were many things that she allowed to slip through the cracks. We were called by Dr. MK for results from a biopsy on our final embryo where she disclosed that it wasn't viable. Apologized and suggested a donor's egg next time. We didn't hear from her nor the office after that.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Don't let her sell you on something, do what's best for your budget, health, & do a lot of research.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
There was more communication about the finances than it was about our end results of the 2nd retrieval. We didn't find out details of the 2nd failed attempt UNTIL a year and a half later.
Georgia Reproductive was bought by Shady Grove fertility and it seemed impersonal after that.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
I was 38 when we started our first round of IVF. She prescribed the max dosages of meds, we visited the office every 2 days for blood tests and vaginal ultrasounds. The first round produced 6 eggs and by Day 3 we were called that morning to do a fresh transfer with 2 embryos. I can't say it was right or wrong, BUT when we approached the 2nd egg retrieval NOTHING was changed. We did the same procedures, same dosages, & Dr.MK didn't do my egg retrieval. It was performed by Dr. Perlot whom I had never met before.
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Nurse Rita)
Rita was caring, and personable. She remembered little things about us and was always excited to see us.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
Front desk staff and the finance department could be revamped with their approach and tactics. Our 2nd egg retrieval was during their merger, so it left our appointments with incorrect paperwork and training sessions during allotted times.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
The first retrieval we spent max 10k on the procedure and meds after we maxed our insurance allowance. The second retrieval we spent 20k on the procedure, biopsy, & meds. After our follow up this year we were quoted 25k if we chose them for another round.
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
Dr. MK td us that their practice didn't do them because they believe in "healthy mommy and healthy baby.", but our 1st transfer was 2 fresh embryos.
We are content with either decision.
What specific things went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Lost paperwork
Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic).
Small clerical areas with finance.
NPS2
Doctor
Desiree McCarthy-Keith
NPS
Humanity3 of 5
Communication2 of 5
Frequency Seen4 of 5
Trustworthiness3 of 5
Compassion2 of 5
Explained risks4 of 5
Adaptability2 of 5
NPS5
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
Throughout our journey, she [Dr. McCarthy-Keith] was always positive, ready to answer any questions I had and very knowledgeable. At first we were hesitant about pursing IVF, she did not press us but allowed us to finally come to terms that is what is necessary...She is professional but same time very approachable. she has excellent bedside manners. Explained each and every step in details...
The clinic [Shady Grove Fertility Atlanta] is very busy with limited space for patients in the waiting room. It helped SGF had another locations in town. The front staff is hit or miss, some are pleasant and some are rude. I was mostly at the sandy spring clinic and the midtown clinic...Dr McCarthy-Keith is so personable...she was always positive, ready to answer any questions I had and very knowledgeable...
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr McCarthy-Keith is so personable, when I had a chemical pregnancy with one of my IUI. she consoled me on phone . Throughout our journey, she was always positive, ready to answer any questions I had and very knowledgeable. At first we were hesitant about pursing IVF, she did not press us but allowed us to finally come to terms that is what is necessary. When I had a positive pregnancy test with IVF, she rejoiced with me over the phone. I heartly recommend Dr McCarthy Keith to friends and relative. She made the experience at SGF supportive despite the how emotional and physically stressful this journey can be
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She is professional but same time very approachable. she has excellent bedside manners. Explained each and every step in details.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr McCarthy-Keith is so personable, when I had a chemical pregnancy with one of my IUI. she consoled me on phone . Throughout our journey, she was always positive, ready to answer any questions I had and very knowledgeable. At first we were hesitant about pursing IVF, she did not press us but allowed us to finally come to terms that is what is necessary. When I had a positive pregnancy test with IVF, she rejoiced with me over the phone.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic is very busy with limited space for patients in the waiting room. It helped SGF had another locations in town. The front staff is hit or miss, some are pleasant and some are rude. I was mostly at the sandy spring clinic and the midtown clinic.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS7
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
She [Dr. Desiree McCarthy-Keith] present the information and gave me the real deal on what to expect...I had a great experience with Dr. Keith she had a great bedside manner and explained it to me in lamens terminology . Although I didn’t achieve getting pregnant she was still a great doctor. She will continue to be my doctor should I be able to afford treatment again. I hope that she will let me try IVI with her vast knowledge I’m sure it is achievable.
The nurse [at Shady Grove Fertility] was like a second doctor to me. She explain information and procedures in terms that I understood and used great bedside manner...I had a great experience with Dr. Keith she had a great bedside manner and explained it to me in lamens terminology . Although I didn’t achieve getting pregnant she was still a great doctor. She will continue to be my doctor should I be able to afford treatment again. I hope that she will let me try IVI with her vast knowledge I’m sure it is achievable.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I had a great experience with Dr. Keith she had a great bedside manner and explained it to me in lamens terminology . Although I didn’t achieve getting pregnant she was still a great doctor. She will continue to be my doctor should I be able to afford treatment again. I hope that she will let me try IVI with her vast knowledge I’m sure it is achievable.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
To listen to all of the details and information given.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She present the information and gave me the real deal on what to expect
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
For the procedure I had to do timed I course. I had to do gonal f shots I can’t remember the dosage. About 48 hours before the I came back to see if the gonal f was working then told to do the trigger shot. After the IUi it was suggested to have sex again the next day
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic).
The nurse was like a second doctor to me. She explain information and procedures in terms that I understood and used great bedside manner
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
One weakness would be that they do not have enough success stories posted on the all’s and positive affirmations . This will remind patients that remaining positive is also a big part of treatment. Also a new patient should also do research on everything the office explains to them about the test and treatments
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
Around 1209 in total
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
Not applicable
NPS9
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen4 of 5
Trustworthiness5 of 5
Compassion4 of 5
Explained risks5 of 5
Adaptability3 of 5
NPS9
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
She [Dr. Desiree McCarthy-Keith] remembered our situation, cared about our relationship and treat us both as parents...Very knowledgable, great communication skills. Well educated yet relatable. She offered alternatives, details, and clearly communicated each step. We both felt included and listened to. She held space for all of our questions and follow ups...There will be a long wait to get on her calendar
Great process from start to finish [at Shady Grove Fertility Atlanta]. Scheduling we did have to call back after we submitted the online form. But once we got on the calendar things were great. The email communication works well for us...[nurses] Great follow up, expressive, available, prompt turn around...Very knowledgable, great communication skills. Well educated yet relatable. She [Dr. McCarthy-Keith] offered alternatives, details, and clearly communicated each step. We both felt included and listened to. She held space for all of our questions and follow ups.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Very knowledgable, great communication skills. Well educated yet relatable. She offered alternatives, details, and clearly communicated each step. We both felt included and listened to. She held space for all of our questions and follow ups.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
There will be a long wait to get on her calendar
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
She remembered our situation, cared about our relationship and treat us both as parents
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
IUI was cleared to start do to healthy reproductive system and good egg count
Describe your experience with the nursing staff at Shady Grove Fertility Georgia (US Fertility Network clinic).
Great follow up, expressive, available, prompt turn around
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
Great process from start to finish. Scheduling we did have to call back after we submitted the online form. But once we got on the calendar things were great. The email communication works well for us
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
unsure
What specific things went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Failed to order appropriate test
Describe the specific things that went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic).
1 of the test we had to go back for a separate time because the order was not sent to labcorp
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen1 of 5
LGBTQ+ Care5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability4 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
McCarthy-Keith went the extra mile when I need a medication. The medication was called the day before and the date of the medication it was not available. She made an extra step contacted the pharmacist personally and had my medication ready with in minutes. On the date of my IUI she had a planned family trip, she push back her flight time just to do it for me. She stated she promised that she was going to be there very step of way and she is doing just so.
[The nursing staff at Shady Grove Fertility- Atlanta's] Strength return calls as soon as possible, polite and friendly didn’t rush me while questions... McCarthy-Keith went the extra mile when I need a medication. The medication was called the day before and the date of the medication it was not available. She made an extra step contacted the pharmacist personally and had my medication ready with in minutes. On the date of my IUI she had a planned family trip, she push back her flight time just to do it for me. She stated she promised that she was going to be there very step of way and she is doing just so.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Strength-warm and welcoming, informative, understanding, flexiable in scheduling weakness time management, more available afternoon hours, doesn’t do every lab possible such anti ovarian antibodies lab, did not let me try IVF with my own eggs
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Tell her what you want done
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
I fell like a human. McCarthy-Keith went the extra mile when I need a medication. The medication was called the day before and the date of the medication it was not available. She made an extra step contacted the pharmacist personally and had my medication ready with in minutes. On the date of my IUI she had a planned family trip, she push back her flight time just to do it for me. She stated she promised that she was going to be there very step of way and she is doing just so.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
For the Low Ovarian Reserve, letrozole with Ovidrel was used
Describe your experience with the nursing staff at Shady Grove Fertility Georgia (US Fertility Network clinic).
Strength return calls as soon as possible, polite and friendly didn’t rush me while questions
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
Dr. MK made decisions for my cycle to better help my outcome...always called to follow up after our nurse called with results...treated us like family...need my right tube removed in order to have a successful pregnancy due to the shape of my tube...my 2nd transfer which also has resulted in a positive pregnancy cycle
Shady Grove Fertility is top notch...front office staff makes you feel welcomed. The backstage nurses & blood drawn ladies were excellent, friendly, always asking about personal life...super clean and very organized system...Nurse Laura has been excellent and always called or emailed rapidly
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK made decisions for my cycle to better help my outcome of becoming a mother. Once we got pregnant she kept in touch with us all the way up until birth. We came back for a 2nd transfer and Dr. MK always called to follow up after our nurse called with results. Several times she would call and always ask about our first daughter. She treated us like family & had a wonderful experience with her. When I felt uncomfortable with certain meds or the timing of a cycle, Dr. MK always took what I wanted into consideration and gave me honest advice. Thankful for her!
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK knows her stuff! She is an excellent doctor who provided my family with love and care from 2020 - present.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. MK always called and checked in on me, my husband, and daughter from her care. She knew us by name in emails, in person, and virtually and always asked about our daughter and how life was going. She made us feel confident and safe no matter the situation and took what we suggested/wanted in consideration when deciding certain medicines.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
Dr. MK told me before I started IVF treatments that I need my right tube removed in order to have a successful pregnancy due to the shape of my tube. We moved into an egg retrieval and PGT testing and then began progesterone's shots with a baby aspirin. We followed the same protocol for my 2nd transfer which also has resulted in a positive pregnancy cycle!
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: 1st-Crystal, 2nd-Laura)
During my 2nd transfer, Nurse Laura has been excellent and always called or emailed rapidly. Couldn't have asked for a better nurse!
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
Shady Grove Fertility is top notch. As much as I always feel like just a 'number' at a doctors office..that is the opposite feeling at SGF. The second you walk in the front office staff makes you feel welcomed. The backstage nurses & blood drawn ladies were excellent, friendly, always asking about personal life. It is super clean and very organized system.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
The WHOLE IVF process was about $25K. The 2nd transfer only was $5500.
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
NA
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
Dr. McCarthy Keith is the most compassionate doctor I have ever experienced...When we had a miscarriage, she grieved with us and was compassionate through every step. She always took the time to talk with us and answer any questions...She adjusted the medications during IUI treatments as needed when we weren't getting the results we needed. We weren't ready to begin IVF and she respected that in developing a treatment plan for us...
The clinic [Shady Grove Fertility Atlanta] is efficient with getting patients in and out in a reasonable time frame and scheduling of appointments at reasonable times...The financial department was not prompt in responding and we would have to contact them multiple times to get an answer. The financial department added a bit of stress to our experience as the financial burdens of fertility treatment is one of the more challenging parts of the process....
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. McCarthy Keith is the most compassionate doctor I have ever experienced. She truly wants the best for you and walks through the emotions and stages of fertility treatments with you. She is everything you need in a fertility doctor. When we had a miscarriage, she grieved with us and was compassionate through every step. She always took the time to talk with us and answer any questions. She helped us get our miracle rainbow baby and we couldn't be more thankful for her and her team. I would recommend her to all of my family and friends.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. McCarthy Keith truly wants the best for you and walks through the emotions and stages of fertility treatments with you. She is compassionate and makes you feel like she is on your team and rooting for you.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
We started with IUI treatments, which we were successful with one that unfortunately ended in miscarriage. She adjusted the medications during IUI treatments as needed when we weren't getting the results we needed. We weren't ready to begin IVF and she respected that in developing a treatment plan for us. We were successful ultimately with a live birth from one round of IVF (one egg retrieval and one embryo transfer).
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Kelly)
Dr. McCarthy Keith's nurse Kelly was just as pleasant and compassionate as Dr. MK. She was a great communicator, showed compassion during treatment and was truly on your side.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic is efficient with getting patients in and out in a reasonable time frame and scheduling of appointments at reasonable times. The clinical staff was excellent, however, the only negative experiences throughout our 2 years at the clinic was with the financial department and the front desk staff whenever we had questions for either of these two. The financial department was not prompt in responding and we would have to contact them multiple times to get an answer. The financial department added a bit of stress to our experience as the financial burdens of fertility treatment is one of the more challenging parts of the process.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
$25,000 for IVF (package for up to 6 rounds of IVF & money back guarantee)
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Georgia (US Fertility Network clinic).
Clinic policy is to only transfer one embryo at a time.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
Dr. McCarthy-Keith is super knowledgeable, thorough, and kind! When she called with my pregnancy test results I could hear the pure joy in her voice. She really cares about her patients and that is so crucial when you work in such a sensitive field...I have Polycystic Ovarian Syndrome so I do not ovulate on a regular basis. So we decided to do a medicated IUI to be able to better time my insemination. If I remember correctly, I took 2.5mg of letrazole for 7 days starting on the third day of my cycle. On cycle day 11/12 I believe (I don't quite remember) I went in for an ultrasound and had 1 follicle measuring at 24mm. That same evening as my ultrasound at 10pm I took a trigger shot of Ovidrel to force ovulation. My IUI was 36 hours later. 11 days past insemination I had my first positive pregnancy test. I was blessed enough to conceive on my first attempt!
The clinic [Shady Grove Fertility Altlanta] is beautiful, well designed, and clean. You never have a long wait. Refreshments are available in the waiting room. I would definitely recommend this facility to anyone ready to start a family...I will definitely be returning to Shady Grove Fertility when I am ready to conceive my second child...staff will make you feel comfortable and guide you through the process...They returned phone calls and emails promptly to address any of my concerns.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. McCarthy-Keith is super knowledgeable, thorough, and kind! When she called with my pregnancy test results I could hear the pure joy in her voice. She really cares about her patients and that is so crucial when you work in such a sensitive field. I will definitely be returning to Shady Grove Fertility when I am ready to conceive my second child.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
First, come prepared with all of your questions written down. She will be able to answer them. Second, just breath I know this can be a stressful journey but try to relax. Dr. MK and her staff will make you feel comfortable and guide you through the process.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Dr. McCarthy-Keith is so kind and personable. She is attentive when you're speaking and is genuinely invested in you starting the family you desire.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Georgia (US Fertility Network clinic) and their degree of success.
I have Polycystic Ovarian Syndrome so I do not ovulate on a regular basis. So we decided to do a medicated IUI to be able to better time my insemination. If I remember correctly, I took 2.5mg of letrazole for 7 days starting on the third day of my cycle. On cycle day 11/12 I believe (I don't quite remember) I went in for an ultrasound and had 1 follicle measuring at 24mm. That same evening as my ultrasound at 10pm I took a trigger shot of Ovidrel to force ovulation. My IUI was 36 hours later. 11 days past insemination I had my first positive pregnancy test. I was blessed enough to conceive on my first attempt!
Describe your experience with your nurse at Shady Grove Fertility Georgia (US Fertility Network clinic). (Assigned nurse: Lisa )
The staff is professional and helpful. They returned phone calls and emails promptly to address any of my concerns.
Describe your experience with Shady Grove Fertility Georgia (US Fertility Network clinic).
The clinic is beautiful, well designed, and clean. You never have a long wait. Refreshments are available in the waiting room. I would definitely recommend this facility to anyone ready to start a family.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Georgia (US Fertility Network clinic).
I had a $50 copay for each visit including my IUI. My donor sperm which i got from California Cryobank cost about $2000 for 2 vials that is including shipping. My genetic testing was partially covered by insurance but still left me with a responsibility of about $900 in total I probably spent about $3500
What specific things went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic)?
Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility Georgia (US Fertility Network clinic).
There was just a simple miscommunication between the nursing staff and the front desk. It was quickly resolved once the mistake was caught.
NPS10
Doctor
Desiree McCarthy-Keith
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen2 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility Georgia (US Fertility Network clinic)
