Rated 9
Strongly recommend: 83%Neutral: 8%Don't recommend: 8%9
83% strongly recommend
33 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.2
7.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wayne State
Residency
St. Joseph's
Fellowship
U of Cincinnati

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Diana Wu works at

Oregon Health Sciences University
Rated 7.7
Strongly recommend: 53%Neutral: 28%Don't recommend: 20%7.7

Explore Clinic
Portland
3303 S.W. Bond Avenue, 10th Floor
Portland, OR 97239
Diana Wu works at

Spring Fertility - Portland
Rated 9.5
Strongly recommend: 100%9.5

Explore Clinic
Portland
2055 NW Savier St., Suite 150
Portland, OR 97209

33 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 40 - 41
1 Fertility Medications
Anovulation
PCOS
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Wu is very knowlegable. She noticed an abnormaility on a previous test from another doctor that we didn't know about. She was quick to take action. ... I love that she works with my Naturopathic Primary Care Doctors so that we can reach our mutual goal. ... During the proceedure she found 6 to 7 Uterine Polyps and a thickened lining. She removed the polyups and shaved down my lining. Upon receiving the biospy resluts back we found I had complex hyerplasia without atypia.
I loved that on our first visit they [OHSU] scheduled us to see the Financial Coordinator and we discussed our treatment plan and pricing. They had a whole packet for us ready to go. Ever visit since has had the same feel. I don't think that this is a weekness, but sometimes appointments get pushed back due to proceedures or other things running long. I can appreicate that when you check in they have a sign showing how behind the doctor is.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu is very knowlegable. She noticed an abnormaility on a previous test from another doctor that we didn't know about. She was quick to take action. We hit a few bumps along the way, but she was great at adapting and adjusting the course of treatment for the next step. I ask a lot of questions and she gives me detailed answers. I love that she works with my Naturopathic Primary Care Doctors so that we can reach our mutual goal.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
As as many questions as you feel you need to when taking the next step in your treatment.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr Wu is very honest and encouraging.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
She located an abnormaility on a HSG test from a previous doctor that we didn't know about. She scheduled me for a Saline Infusion Sonogram which was unsuccesful due to the shape of my Cervix. She suggested a Hysteroscopy as I was uncomfrotable with jumping right in to surgery. She worked with my Naturopathic Primary Care Doctor for some treatments to soften my Cervix and dialate. After the second attempt was unsucessful, I was ready to proceed with the Hysteroscopy. During the proceedure she found 6 to 7 Uterine Polyps and a thickened lining. She removed the polyups and shaved down my lining. Upon receiving the biospy resluts back we found I had complex hyerplasia without atypia. She gave me progesterone for the next 2 months to regress the hyperplasia.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani (Dr Wu's Nurse))
Dani has been great!! She has answered all of my questions and put me at ease and was encouraging when discussing my Hysertocopy. Not just Dani is great, everyone that has helped us from checking in to fincial coordinators and nurses are amaizing. They are understanding and compasionate about the things that we are putting our bodies thru. I love that they are encouraging during proceedures.
Describe your experience with Oregon Health Sciences University.
They are very organized!!! I loved that on our first visit they scheduled us to see the Financial Coordinator and we discussed our treatment plan and pricing. They had a whole packet for us ready to go. Ever visit since has had the same feel. I don't think that this is a weekness, but sometimes appointments get pushed back due to proceedures or other things running long. I can appreicate that when you check in they have a sign showing how behind the doctor is. I know if it was me in that room, I would want the Doctor to focus on me and my case and not be in a hurry to see the next patient. When you come for a visit, plan for some additional time.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
So far my insurance has covered my visits with 20% my responsibility. We plan to start IVF in 1 month that is not covered by my insurance.
9
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 27
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wu was very open to hearing how many embryos we wanted to transfer at a time, and that was discussed before we even started the process so she knew what we wanted. She did tell me that she would only transfer a maximum of two embryos as she followed the guidelines for my age. However, after that we could decide what was best for us regarding a single or multiple embryos transfer...i remember the day the nurse called me to give my husband and I a positive pregnancy result. She said over the line that Dr. Wu literally “jumped with joy” when she found out I was pregnant that morning. It so warmed our hearts to know we weren’t just numbers on a page of clients but that we were cared for in our most vulnerable times.
The care coordinator [at Oregon Health Sciences University} answered every question I remember having and was so organized. I appreciated that because it showed we were in good hands. The nursing staff always treated me with respect and care. I didn’t have any bad experiences with them...I would say the only weakness of my clinic would be how the egg retrieval sedation worked. As opposed to putting me under general anesthesia, I was consciously sedated to the point I wasn’t supposed to remember anything but was supposed to be able to be functioning to listen to instructions during the procedure if needed.
How was your experience with Diana Wu at Oregon Health Sciences University?
Diana Wu was very honest and upfront. I so appreciated this because I didn’t want anything to be sugar-coated. I wanted someone who was compassionate yet business-like so that I knew what to expect and could see she had a definite course of action to get us pregnant. She was a great communicator and explained everything and their reasoning for it at length. She also took our wants and desires into consideration regarding religious beliefs and holding to those. Overall, I honestly cannot day anything negative about her and my experience. I would go back to her again in a heartbeat.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
I would give anyone undergoing fertility treatment the same advice - take each day as it comes and to trust the doctors. Dr. Wu gave me every reason to trust her and it helped me not to worry and stress, which is so easy to succumb to. Take each moment in the process as it comes only think about that day at a time.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
At every appointment it was evident Dr. Wu cared for her patients. One appointment sticks out in my mind the most. It was at our last appointment - an 8wk ultrasound for our twins. We were the last appointment of the day, and, without giving details, she had said that her prior appointment required her to give some bad news to her patients. It was obvious it affected her a lot. She said it was nice to end her day on a positive note by seeing two healthy babies and releasing me out of her care and onto a normal OB/GYN. it really struck me how much she cared for her patients by how candid she was about her prior patients’ struggles affecting her. Also, i remember the day the nurse called me to give my husband and I a positive pregnancy result. She said over the line that Dr. Wu literally “jumped with joy” when she found out I was pregnant that morning. It so warmed our hearts to know we weren’t just numbers on a page of clients but that we were cared for in our most vulnerable times.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Diana learned very early on through the testing they did that I was going to be very easy to stimulate with the hormone injections. She wanted to take my treatment very easy to make sure I wasn’t overstimulated, which could create underdeveloped eggs. I was on a Lupron protocol that stimulated me very easy. She wanted a balance of a good amount of eggs but also the maximum amount of eggs that were viable to be inseminated. Ultimately her drug protocol yielded 17 eggs - all of which were fully developed and able to be inseminated. She was so knowledgeable, and it was amazing to see how after each appointment she would anazlyze my numbers and adjust any amount of mediciation if needed. Ultimately, she herself did a fresh embryo transfer for me with two healthy embryos. She places the embryos perfectly in the spot she desired in my uterus. Both embryos implanted and yielded a live birth of twins!
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: I am unsure at this time)
The care coordinator answered every question I remember having and was so organized. I appreciated that because it showed we were in good hands. The nursing staff always treated me with respect and care. I didn’t have any bad experiences with them.
Describe your experience with Oregon Health Sciences University.
I would say the only weakness of my clinic would be how the egg retrieval sedation worked. As opposed to putting me under general anesthesia, I was consciously sedated to the point I wasn’t supposed to remember anything but was supposed to be able to be functioning to listen to instructions during the procedure if needed. The anesthesiologist didn’t give me enough, and I remember being in pain during the procedure. However, I remember just feeling so ready to be pregnant that I would have done anything. To this day, I would do that procedure again and be in pain to have a healthy baby again. Everything else was so well-oiled and professional. The clinic is a teaching hospital so there were residents that often were part of the appointments. Looking back it was neat to be part of training new doctors to help couples in this kind of heartbreaking need.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We paid roughly $22,000 when all was said and done. That included all the testing appointments, sperm collection/freezing, medications, and paying for the actual cycles themselves.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr. Wu was very open to hearing how many embryos we wanted to transfer at a time, and that was discussed before we even started the process so she knew what we wanted. She did tell me that she would only transfer a maximum of two embryos as she followed the guidelines for my age. However, after that we could decide what was best for us regarding a single or multiple embryos transfer.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
8
Age 38 - 39
1 IVF
Poor Egg Quality
Uterine Fibroids
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Wu really took the time to get to know us; not only our medical history, but US as individuals and as a couple. She managed our expectations very well and was very knowledgeable. She brought up things and brainstormed different ways to help us based on OUR needs...not just a textbook...Every step of the way she was kind, compassionate and made sure we understood WHY she was doing certain things. Because of her attention to ME as a single patient, she was able to troubleshoot a very difficult transfer setting
We were hesitant about going to an OHSU clinic. Every other experience I have had there had been less than ideal. The fertility clinic, however, was a better experience. Their communication was good and we were treated like friends after a while...we weren't just a number. Everyone on the team became invested in our outcome...There was one nurse we had in the beginning, with the first doctor, who was the most compassionate. Every time we didn't get good news, she was careful to explain next steps to us so we didn't feel left wondering.
How was your experience with Diana Wu at Oregon Health Sciences University?
We came to Dr. Wu after 3 failed transfers. Rather than going straight into another egg retrieval, she urged us to take a break and start on a regimen of high-dose vitamins and antioxidants. She also wanted to do some more diagnostic testing on me to see if there was anything we were missing as a cause for infertility and failed transfers. Every step of the way she was kind, compassionate and made sure we understood WHY she was doing certain things. Because of her attention to ME as a single patient, she was able to troubleshoot a very difficult transfer setting...going outside the textbook and treating me as an individual.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
She is an external processor, so while she talks through things out loud, she will explain everything to you in words you can understand.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu really took the time to get to know us; not only our medical history, but US as individuals and as a couple. She managed our expectations very well and was very knowledgeable. She brought up things and brainstormed different ways to help us based on OUR needs...not just a textbook.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
The supplement regimen she put is on in the 3 months prior to egg retrieval was really what tipped things in our favor. We went from B/C quality embryos to A. She also saw that my body reacts quickly to medication, so she halved my estrogen dose and did my retrieval a little earlier than usual; she recognized that the medications had unevenly readied my eggs in the previous cycle, so her threshold for when to trigger changed. She also added a medication to hopefully get more even follicle maturation.
Describe your experience with the nursing staff at Oregon Health Sciences University.
There was one nurse we had in the beginning, with the first doctor, who was the most compassionate. Every time we didn't get good news, she was careful to explain next steps to us so we didn't feel left wondering.
Describe your experience with Oregon Health Sciences University.
We were hesitant about going to an OHSU clinic. Every other experience I have had there had been less than ideal. The fertility clinic, however, was a better experience. Their communication was good and we were treated like friends after a while...we weren't just a number. Everyone on the team became invested in our outcome.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We signed up for the package that included 2 retrievals and as many FETs as needed. There was one price for that. All medications were separate. The costs for IVF are astronomical no matter where you go, and this clinic seemed to have a good understanding of what would be associated with our treatment.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We went into this knowing we could only transfer 1 embryo. With my medical history, a multiples pregnancy would have been dangerous.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Endometriosis
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
South Asian
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
As I had little complexity, [Dr. Wu] spent around 75 minutes during our first call. She was caring and asked all the important details and noted down those. During the call itself she identified the root cause for my unexplained infertility...She suggested to take the supplements like COQ10, Vitamin D3 & C, Fish Oil, Tru Niagen, Ovasitol etc., for at least 3 months and then only she started our cycle...Doctor suggested to go with single embryo due to my age factor
Clinic [at Oregon Health Sciences University] is good, clean and they know what they are doing. Parking is free. All the staffs are very supportive. The front desk person Sunil also very nice and provided all the necessary information. One suggestion if you are new to the OHSU building, as they have 2 buildings CHH1 and CHH2, sometimes it might confuse you as you need to go to other buildings for blood draw.. so you should be little careful on building #.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr Wu knows what she is doing and trust her blindly. If you have any questions ask and she will answer. As my case was little complex, she didn't start my treatments immediately. She suggested to take the supplements like COQ10, Vitamin D3 & C, Fish Oil, Tru Niagen, Ovasitol etc., for at least 3 months and then only she started our cycle.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Note down your doubts and ask questions if you have any. If you are receiving any follow-up call or my-chart message please follow up in the next working day.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
We had our first appointment via zoom due to Covid-19 pandemic. As I had little complexity, the doctor spent around 75 minutes during our first call. She was caring and asked all the important details and noted down those. During the call itself she identified the root cause for my unexplained infertility. As I had past miscarriage and ectopic in the past, we asked so many questions and doctor clarified all our questions. Thanks to my spouse's colleague as she referred Dr. Wu.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
I was in Birth control pill, once stopped I got periods.. I began taking HMG (Menopur) 1 powder vial(s) in the morning and FSH (Follistim/GONAL F) 125 IU's in the evening. Continued this for approximately 10+ days. During this time they monitored my egg growth. Instructed to begin another injection of the antagonist medication, GANIRELIX/CETROTIDE.. When the eggs are at appropriate maturity, asked to stop all medications, and administer the HCG trigger Co-Lupron. 13 eggs retrieved, 11 mature, 5 eggs after day 6, we went with PGS and 3 were good out of 5. Before egg transfer, asked to take Letrozole once period started. Ovidrel and Prometrium capsules also prescribed. HCG was done twice to confirm the pregnancy. Suggested to continue Thyroid and Prometrium capsules. Also did early ultrasound scan twice.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Lauren, Onah, and Rachel)
Frequently contacted Lauren Garbutt. She is very good and we are happy to get a nice staff. We also sometimes contacted Onah, Lauren Saunders, Dani Greene and Rachel. They are also very good.
Describe your experience with Oregon Health Sciences University.
Clinic is good, clean and they know what they are doing. Parking is free. All the staffs are very supportive. The front desk person Sunil also very nice and provided all the necessary information. One suggestion if you are new to the OHSU building, as they have 2 buildings CHH1 and CHH2, sometimes it might confuse you as you need to go to other buildings for blood draw.. so you should be little careful on building #.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
As my spouse changed his job last year and his insurance covered fertility treatments via Progyny. We love Progyny and highly recommend. Total costs are upto our out of pocket maximum limit. My spouse's limit is $2.5K per year as we are using top PPO plan via UHC. Over all we spent around $3.5K for the IVF alone.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Doctor suggested to go with single embryo due to my age factor
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
1 IVF
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She[Dr. Diana Wu] explains things where we can understand and goes step by step with us...This is all out of pocket so she takes the time to consider that when suggesting courses of action...I have PCOS so all of this was because i do not ovulate or have a regular period...After a suppression scan we went onto the injection meds. We started with Menopur 75 units in the morning, and follistim 900 and then 600 units for about a week...she won’t do more than one embryo transfer because of my age (36) and my blood pressure which tends to be higher.
[nurse of Oregon Health Sciences University] very compassionate and understanding my needs...I think we have spent about about 15,000 for the first part of IvF...did a SIS before and that costs about $850. I will be spending about maybe $5000 more for meds and the embryo transfer...described protocols in detail in ways we could understand.
How was your experience with Diana Wu at Oregon Health Sciences University?
She has been very understanding and compassionate. This is all out of pocket so she takes the time to consider that when suggesting courses of action. She explains things where we can understand and goes step by step with us.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Ask any questions you have. She will answer everything.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu has been great! She is very open to any questions I have and throughly explaining everything. She doesn’t seem rushed during appointments and takes her time every time we see her.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
I have PCOS so all of this was because i do not ovulate or have a regular period. We have done the egg retrieval so far. We started with going on birth control for 2 weeks. After a suppression scan we went onto the injection meds. We started with Menopur 75 units in the morning, and follistim 900 and then 600 units for about a week. I started Ganirilex 250 mcg once my follicles were a certain size. All of these meds were for my egg retrieval. I had 23 eggs retrieved.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani Greene)
She was very compassionate and understanding my needs. I ask a ton of questions and she always responds quickly with an answer and didn’t seem bothered by my many emails. She described protocols in detail in ways we could understand.
Describe your experience with Oregon Health Sciences University.
They were very friendly every time I went in. They were well organized and efficient and also on time for each appointment. This was important because I usually had to go to work from the clinic. They always validated and Never forgot to ask about it too.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
So far I think we have spent about about 15,000 for the first part of IvF. That is the appointments and bloodwork leading up to the retrieval, and the meds. We did a SIS before and that costs about $850. I will be spending about maybe $5000 more for meds and the embryo transfer.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
My dr won’t do more than one embryo transfer because of my age (36) and my blood pressure which tends to be higher. I would be open to multiple embryo transfers because I feel like it increases my odds of getting pregnant. I’m also open to multiples.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unsuccessful
NPS
7
NPS
8
Age 30 - 34
3 IUI
Donor Eggs
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
We did two medicated and one natural cycle of IVF using adopted embryos [with Dr. Diana Wu]. the medicated cycles did not work well for me so doctor adjusted the protocol to use the natural cycle which is when we were finally able to transfer the embryo. However the embryo was fairly low quality and did not stick...The doctor was pretty solid but I think she was overstretched because there was a lot of miscommunication through her nurse. And I got a lot of wrong information from her nurse as well. One example of this is missing starting a medication on time because nobody communicated the timeline with me until a few days after it was supposed to begin
I'm a little confused about who my primary nurse was [at Oregon Health Sciences University] because there was a couple transitions in terms of somebody on a vacation, but I did struggle with some of the communication like being a shirred that I was not going to miss deadlines and then calculating myself and recognizing that I had missed a deadline to start a meditation...I believe the whole process of IVF aside from medication was about $4,500. medications were maybe $200 per cycle.
How was your experience with Diana Wu at Oregon Health Sciences University?
The doctor was pretty solid but I think she was overstretched because there was a lot of miscommunication through her nurse. And I got a lot of wrong information from her nurse as well. One example of this is missing starting a medication on time because nobody communicated the timeline with me until a few days after it was supposed to begin
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Stay on top of dates and make sure that you know ahead of time what to expect in terms of protocol
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
I went to Oregon reproductive medicine before OHSU, and then cold and clinical, OHSU was friendly and considerate even with bad news
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
We did two medicated and one natural cycle of IVF using adopted embryos. the medicated cycles did not work well for me so doctor adjusted the protocol to use the natural cycle which is when we were finally able to transfer the embryo. However the embryo was fairly low quality and did not stick.
Describe your experience with your nurse at Oregon Health Sciences University.
I'm a little confused about who my primary nurse was because there was a couple transitions in terms of somebody on a vacation, but I did struggle with some of the communication like being a shirred that I was not going to miss deadlines and then calculating myself and recognizing that I had missed a deadline to start a meditation
Describe your experience with Oregon Health Sciences University.
I love the flexibility of OHSU and how kind they were to me, people are always there and friendly. even on Christmas Eve when I had to come in for treatment people were friendly and kind. our weaknesses maybe that there are a lot of people in charge of your care so sometimes there's miscommunication.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
I believe the whole process of IVF aside from medication was about $4,500. medications were maybe $200 per cycle.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
She urged us to go with single embryo transfer because of the risks associated with multiples
What specific things went wrong at Oregon Health Sciences University?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Oregon Health Sciences University.
As previously described there was some miscommunication in terms of medication and timing. I also ordered a very expensive series of medications only to be told that the protocol was changing, and then the nurse told me that I could return the medication when I talked about the expense and then when I got there that was incorrect.
7
Doctor
Diana Wu
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 38
1 IVF
PCOS
Unexplained
Income $200K - $499K
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wu really listened to us and our past experiences with cycles. She modified our protocol and tried a natural transfer instead of a medicated transfer (we had 2 failed medicated transfers). She even came in on her day off to do our transfer...[she has a] Strong preference to eSET with PGS tested embryos...[she] spent a lot of time with us going over every detail of our history and previous cycles. She always welcomed us with a smile and genuine concern. We felt like she listened to our concerns and needs
[my assigned nurse] always emailed and called when she said she would, and if I sent communication, I would always get a response by end of day. Even when she was out on vacation, other nurses would get back to me by end of day...This clinic is affiliated with OHSU and so the doctors are on teaching and rotations, so you may not get your assigned doctor for every visits. They do try and schedule you so that your doctor does the important parts like retrieval and transfer. But this wasn't an issue--all the doctors I saw for ultrasound check ups were wonderful and didn't shy away from questions
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu really listened to us and our past experiences with cycles. She modified our protocol and tried a natural transfer instead of a medicated transfer (we had 2 failed medicated transfers). She even came in on her day off to do our transfer.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Dr. Wu is very knowledgable and up to date on current studies in the IVF field. This is part of the reason we chose OHSU--a research hospital. Sure, there is money to be made in reproductive technology, but I really felt that all the doctors were there to do what was best for their patients. Dr. Wu was straightforward and kind, and I could tell she really had her patient's best interests, emotionally and financially at heart
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu spent a lot of time with us going over every detail of our history and previous cycles. She always welcomed us with a smile and genuine concern. We felt like she listened to our concerns and needs
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani)
Dani always emailed and called when she said she would, and if I sent communication, I would always get a response by end of day. Even when she was out on vacation, other nurses would get back to me by end of day
Describe your experience with Oregon Health Sciences University.
This clinic is affiliated with OHSU and so the doctors are on teaching and rotations, so you may not get your assigned doctor for every visits. They do try and schedule you so that your doctor does the important parts like retrieval and transfer. But this wasn't an issue--all the doctors I saw for ultrasound check ups were wonderful and didn't shy away from questions. I would trust any of them with another cycle
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
Insurance covered most of it but I think a cycle was 20-25,000
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Strong preference to eSET with PGS tested embryos
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
8
Age 42
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $0 - $49K
Entrepreneur
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Neutral
Unsuccessful
Dr. Wu was incredibly thorough, thoughtful, clear, and kind. She understood our unique situation and gave us clear, evidence-based options. She didn’t sugar-coat, but was sympathetic...She gives all the information, based on the latest research -- offering the projected outcomes based on different routes. She is realistic and yet empathetic. As an older patient, I appreciated that she was realistic about our chances but respected our decisions.
you'll mostly be communicating through the nurse [at Oregon Health Sciences University]...we got 9 mature eggs, which was very good considering my low AMH. All 9 fertilized. Only 2 made it to blast on day 5, so we proceeded to a fresh transfer. Sadly, none of the others made it to freeze and the two transferred resulted in a chemical pregnancy...For the most part, the nursing staff was very organized and great at communicating.
How was your experience with Diana Wu at Oregon Health Sciences University?
She gives all the information, based on the latest research -- offering the projected outcomes based on different routes. She is realistic and yet empathetic. As an older patient, I appreciated that she was realistic about our chances but respected our decisions.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Prepare all the questions that you might have when you have your first appointment. That is when you'll get the most in-depth time with her. After that, you'll mostly be communicating through the nurse unless she is the one scheduled for one of your procedures/monitoring appointments.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu was incredibly thorough, thoughtful, clear, and kind. She understood our unique situation and gave us clear, evidence-based options. She didn’t sugar-coat, but was sympathetic.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Dr. Wu adjusted the protocol when my follow-up FSH came back lower than it had been previously. We did an estrogen-priming (with Ganirelex at the end) start followed by max dose stims with Follistim and Menopur with Ganrirelex at the end. We planned to proceed to PGS testing and freeze-all if the cycle resulted in at least 3-4 blasts. If fewer, we planned a fresh transfer. I appreciated the flexibility. In the end, we got 9 mature eggs, which was very good considering my low AMH. All 9 fertilized. Only 2 made it to blast on day 5, so we proceeded to a fresh transfer. Sadly, none of the others made it to freeze and the two transferred resulted in a chemical pregnancy.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani)
For the most part, the nursing staff was very organized and great at communicating.
Describe your experience with Oregon Health Sciences University.
While it is sometimes frustrating that you end up seeing whichever doctor is on that week for your monitoring or procedures, honestly, I really appreciated knowing that all the doctors were meeting to discuss each case every day. It makes me feel like there are multiple viewpoints, points of expertise, and years of experience coming to bear on each decision. I also actually liked all the doctors that I saw (Dr. Amato, Dr. Krieg, and Dr. Wu). As an LGBT family, we felt very safe and recognized. The one point that I would love to see OHSU change is their approach to known/directed donors. This is a common challenge across the country, but we end up jumping through many hoops that add a LOT to our cost. Brian in andrology agreed that it was unfair and needed to be changed, but we have not seen any results yet. However, I would absolutely go back if we had the finances to pay for another cycle.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We spent 2,760.00 on the directed donor 5,429.43 on medications 1,200.00 pre-cycle procedures and consult 13,220.00 on the one IVF cycle
9
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 36
1 IVF
East Asian
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Wu is extremely patient and takes the time to explain how each step of the process works and then goes over results and any questions thouroughly. She is amazing to work with! ... On top of that she’s patient and explains procedures, expectations and options in a way that’s easy to understand. ... Our first retrieval cycle we did a fairly normal protocol and it all went according to plan. ... I never feel like I’m asking a silly question or that I’m wasting her time. ...
Patient portal is amazing. Super responsive. Nursing staff [OHSU] is great, drs are amazing. ... We opted for a package. Two retrival cycles (no meds included) and unlimited transfers until live birth. Cost for that was approx $26k. ... Parking could be better but am appts make it easier. They do have free validation and covered parking so not horrible but sometimes it can get busy. ...
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr Wu is thourough and very knowledgeable. On top of that she’s patient and explains procedures, expectations and options in a way that’s easy to understand. I never feel like I’m asking a silly question or that I’m wasting her time.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
She is my favorite of three clinics that we interviewed. Do your research though, but imho we love her!
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr Wu is extremely patient and takes the time to explain how each step of the process works and then goes over results and any questions thouroughly. She is amazing to work with!
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Our first retrieval cycle we did a fairly normal protocol and it all went according to plan. We started with a consultation and baseline scan. We then got started on all of our testing for both my partner and I. Lots of bloodwork. All levels and results looked normal. We were put on birth control, menopur (2 vials), follistim (150), Ganirelix and pregnyl. Our retrival went smoothly and I had very minor pain afterward. They did notice a polyp that I will need to have removed before my FET.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani Greene)
Dani is amazing! oHSU has an app and they are always quick to respond! She answers all of my questions and concerns and lays out schedules and plans before I even think I need them! Amazing!
Describe your experience with Oregon Health Sciences University.
Patient portal is amazing. Super responsive. Nursing staff is great, drs are amazing. Parking could be better but am appts make it easier. They do have free validation and covered parking so not horrible but sometimes it can get busy. Waiting area has great views but not much else. Front desk at some of the private clinics feels better (more spa like and attentive) but not huge on my priority list.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We opted for a package. Two retrival cycles (no meds included) and unlimited transfers until live birth. Cost for that was approx $26k. Drugs for retrival cycle was around $3700. Pgs testing was $1800 for biopsy and $1875 to igenomix (1500 pgs and 375 shopping)
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr Wu only will place 1 in at a time unless special cases arise. I appreciate that.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2019, Successful
NPS
10
NPS
10
Age 38
1 IVF
Latinx
Income $100K - $199K
Consultant
3rd of 3 Docs
6 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Diana Wu] helped me track a full cycle, coordinated medication and planned the egg retrieval. Unfortunately my eggs began to mature in two different ‘cohorts’ so she had to make a decision to take those ready early or late, we could not get all...She allowed us to opt for a semi natural transfer cycle with the healthier of the two frozen embryos. It was based on my ovulation so I didn’t have to take meds outside of the progesterone suppository. She placed the embryo precisely and it implanted exactly where she planned...She was honest and respected our intelligence. But she was also compassionate and kind.
OHSU was the third clinic we went to and the experience was the best by far! They were not only skilled, but nice and treated us like real people and not just patients. They seemed to all be interested in the work of helping build families and not concerned about money...Dani [nurse] was great, other nurses were always professional, skilled and compassionate...They worked hard to get our insurance to cover as much as possible. I think we ended up paying about 11,000 out of pocket, with over half being medication copays. This is compared to 26,000+ we were quoted at other clinics.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu gave us world class care. She was clear about risks and expectations. She respected our unique situation(s). She is highly skilled and a talented physician. We will only use Dr. Wu going forward.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Go to her first!
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
She was honest and respected our intelligence. But she was also compassionate and kind.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Dr. Wu used all my previous tests and treatment history to avoid making us repeat testing. She helped me track a full cycle, coordinated medication and planned the egg retrieval. Unfortunately my eggs began to mature in two different ‘cohorts’ so she had to make a decision to take those ready early or late, we could not get all. She did the final ovary scan to ensure accuracy. After another doctor did the retrieval, the office sent the 2 final embryos for genetic testing. She allowed us to opt for a semi natural transfer cycle with the healthier of the two frozen embryos. It was based on my ovulation so I didn’t have to take meds outside of the progesterone suppository. She placed the embryo precisely and it implanted exactly where she planned.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani)
Dani was great, other nurses were always professional, skilled and compassionate.
Describe your experience with Oregon Health Sciences University.
OHSU was the third clinic we went to and the experience was the best by far! They were not only skilled, but nice and treated us like real people and not just patients. They seemed to all be interested in the work of helping build families and not concerned about money like some other places.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
All in all I think it was about 19,000-21,000 (not counting a polyp removal caused by the fertility medication). They worked hard to get our insurance to cover as much as possible. I think we ended up paying about 11,000 out of pocket, with over half being medication copays. This is compared to 26,000+ we were quoted at other clinics.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Originally we wanted to try for twins. But in our first appointment Dr. Wu explained the dangers of ‘putting all your eggs on one basket’ and mentioned a flu or even a fall could cause us to loose both. After the advice we decided it was best to only transfer one.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
7
NPS
5
Age 38 - 41
1 IVF
Male Factor
PCOS
Latinx
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
3 IUI With Other Docs
Neutral
Doesn't Recommend
Successful
She [Dr. Wu] is very warm. Great bedside manner. But, they don't treat the male and he is 50% of the issue! They also don't use alternative medications and stick to protocols that may not be enough for people. I did recommend her to a friend so I like her enough but I'm not going back to her.... I had mild pcos. They don't educate you on the meds and what they're for. We used lupron, follistim, menopur, ovidrel and progesterone.
They [Oregon Health Sciences University] are by the books. Do not use alternative medications and treatment approaches. They are expensive but in line with most other clinics. The team of doctors may have some team issues but when I went through, it felt very cohesive. They will not prescribe any medications for the male... She [nurse] was very nice the one time I met her but I sensed irritation with my emails and when I emailed to tell them I'd had a natural pregnancy
How was your experience with Diana Wu at Oregon Health Sciences University?
She is very warm. Great bedside manner. But, they don't treat the male and he is 50% of the issue! They also don't use alternative medications and stick to protocols that may not be enough for people. I did recommend her to a friend so I like her enough but I'm not going back to her. Instead I'm using a clinic in NY
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Do your own research and be your own advocate. Look up alternative or complimentary medications and procedures and ask about them.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
My emails were answered quickly. She spent a good amount of time on the phone after my failed transfers. Disappointed that they put you in a box and don't think outside of it for protocols, especially if you have failure. When I had a miscarriage, Dr. Wu was very empathetic but the nurse answering my email didn't offer condolences at all and I had been working with them for 6 or more months. That felt bad.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
I had mild pcos. They don't educate you on the meds and what they're for. We used lupron, follistim, menopur, ovidrel and progesterone. We got 17 eggs, 5 5 day blasts. 1 live birth. 1 20w miscarrige. For FET we did estrace and had to increase it for lining thickness. Unsuccessful.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani Greene)
She was very nice the one time I met her but I sensed irritation with my emails and when I emailed to tell them I'd had a natural pregnancy, Dani didn't offer condolences at all. It was pretty hurtful
Describe your experience with Oregon Health Sciences University.
They are by the books. Do not use alternative medications and treatment approaches. They are expensive but in line with most other clinics. The team of doctors may have some team issues but when I went through, it felt very cohesive. They will not prescribe any medications for the male
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
Around $16-18 not including meds. FET $2500
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We did a fresh transfer of 2 because they were going to discard one. Both took but lost 1 at 20 weeks. She let me transfer what I wanted
What specific things went wrong at Oregon Health Sciences University?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Oregon Health Sciences University.
We had failed transfers. I did 2 FET with my 3 remaining embryos 3 years later and they failed. I'd developed hashimoto after my son and Dr. Wu only considered the failure was related to my age/bad embryos, and I disagree. They don't stick with upcoming research and wouldn't offer me any adjuvant medication or treatment
7
Doctor
Diana Wu
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
5
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
5
NPS
5
Age 36
3 IUI
Income $100K - $199K
Business Executive
2nd of 2 Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
My doctor [Dr. Wu] was aggressive and I liked that. Unfortunately I found out later that her aggressive treatment was actually not the correct approach. She miss that I had Poly cystic ovaries and therefore her treatment plan was ultimately unsafe. ... I really got the feeling that she was trying as hard as she could and that she genuinely cared about me and my desire to start a family.
The androlgy department [OHSU] was fantastic. They really took great care of my donor and made that process as smooth and easy as possible. The reception desk was also great. They clearly would post wait times for your doctor upon check in which was appreciated. ... My nurse was very good at getting back to me quickly with any questions that I had. If she was out she always had someone cover for her. She was simply a nice person to work with and it was greatly appreciated!
How was your experience with Diana Wu at Oregon Health Sciences University?
Diana is great at explains everything clearly and treating you like a human being. She is in your team the whole way through. She really makes you feel like she cares. Unfortunately in my case she misdiagnosed Atypical POCs and therefore I will not be returning to her for further treatment. I do feel like this was missed simply due to lack of knowledge.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Dr. Wu is very kind and great at explaining the treatment. I would encourage you to ask her why she is choosing the treatment that she is. Making sure that she is looking at the whole picture.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
I really felt like Dr. Wu was in this with me and wanted a pregnancy for me just as much as I did. I really got the feeling that she was trying as hard as she could and that she genuinely cared about me and my desire to start a family.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
IUI with Letrizole x2. Negative pregnancy on both. IUI with Letrizole and follicle stimulation. Positive pregnancy ending in misscarrage at 11w ultrasound. D&C. The fetus was tested and came back with Turner Syndrome.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Oanh)
My nurse was very good at getting back to me quickly with any questions that I had. If she was out she always had someone cover for her. She was simply a nice person to work with and it was greatly appreciated!
Describe your experience with Oregon Health Sciences University.
The androlgy department was fantastic. They really took great care of my donor and made that process as smooth and easy as possible. The reception desk was also great. They clearly would post wait times for your doctor upon check in which was appreciated.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
Each IUI cost around $2,000. Not including medications.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
My doctor was aggressive and I liked that. Unfortunately I found out later that her aggressive treatment was actually not the correct approach. She miss that I had Poly cystic ovaries and therefore her treatment plan was ultimately unsafe. She and all the doctors and nurses at OHSU were very nice to work with. They were kind and supportive but in the end they weren’t actually doing what was. Eat for me in my situation.
What specific things went wrong at Oregon Health Sciences University?
  • Lost paperwork
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Oregon Health Sciences University.
Atbthe time I was unaware of the fact hat I had Poly Cystic ovaries. I have now been diagnosed and looking back upon my treatment at OHSU this was missed and therefore my treatment was not appropriate.
5
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
5
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
9
NPS
10
Age 29 - 32
European
Income $50K - $99K
Teacher
1st of 4 Docs
IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wu was very in tune to even the most subtle things that I said during consultations. She would pick up on things like when I expressed unrealistic expectations for myself and the upcoming cycle and transfer and take the time to coach me on having a healthier mindset going into each step.... I was allowed to transfer two embryos after much consulting due to the nature of our genetic disease. I was counseled about the likelihood of a high risk pregnancy but was ultimately allowed to decide.
They [Oregon Health Sciences U] are extremely organized and responsive. I wish that there was a bit more preliminary support and resources available. It would’ve been neat for them to recommend a Facebook support group, or even a sheet of pointers and tips from past patients on staying comfortable and maintaining our sanity. I also wish I would’ve had more training on administering medications.... The nursing staff was so compassionate and friendly. They hugged me while I sobbed over my loss,
How was your experience with Diana Wu at Oregon Health Sciences University?
I felt like Dr. Wu was one of the most compassionate doctor she I’ve ever received care from. She was eager to do all of our procedures. She was also on the phone late into many evenings with us to talk about all of our concerns and to help us understand how to set reasonable expectations for how things would pan out. I never felt like she was in a rush to get off of the phone though. She was very thorough and could cite so much recent research regarding most of my questions. I had such a good experience there that I have actually missed the team. I’m looking forward to going back soon and showing them the beautiful boy I have thanks to her. She is a truly special person and I felt that way before I had my son. This success story does not bias my opinion of her in this case.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Prepare to spend a lot of (important) time talking about being in the right mindset throughout each procedure.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu was very in tune to even the most subtle things that I said during consultations. She would pick up on things like when I expressed unrealistic expectations for myself and the upcoming cycle and transfer and take the time to coach me on having a healthier mindset going into each step. She spent so much time helping me have a reasonable amount of hope where I didn’t get crushed with disappointment but still feel optimistic.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
We did a frozen day 5 embryo transfer because of our need to perform PGD and PGD. A few months before the transfer I had a hysteroscopy done by Dr. Wu to remove polyps, and for a biopsy. This also offered the therapeutic effects of an endometrial scratch which was a big difference between my chemical pregnancy and the successful transfer. This was a medicated transfer that included a several week protocol including lupron, bcp’s, estrogen pills, and PIO. The egg retrieval included ganirelix, menopur, gonal f, and ovidrel.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Laurie)
The nursing staff was so compassionate and friendly. They hugged me while I sobbed over my loss, they held my hand as I went through a painful procedure, and I felt so welcome that I even enjoyed a piece of cake with them to celebrate an employees transfer to another clinic. I received preferential phone calls when it was regarding something nerve wracking and when the news was bad they stayed on the phone with me as long as I needed. They will always have a special place in my heart.
Describe your experience with Oregon Health Sciences University.
They are extremely organized and responsive. I wish that there was a bit more preliminary support and resources available. It would’ve been neat for them to recommend a Facebook support group, or even a sheet of pointers and tips from past patients on staying comfortable and maintaining our sanity. I also wish I would’ve had more training on administering medications.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
$18k
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
I was allowed to transfer two embryos after much consulting due to the nature of our genetic disease. I was counseled about the likelihood of a high risk pregnancy but was ultimately allowed to decide. She preferred that i transfer two embryos of the same grade. I did transfer two and it led to a devastating chemical pregnancy.
9
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 37
1 Fertility Medications
Diminished Ovarian Reserve
Immunological
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Wu is personable, warm, and very detailed. When discussing results of testing and our treatment plan, she “shows her work,” sites research, and gives clear recommendations. She is also open to our questions and spends as much time as we need to thoroughly understand our decisions and next steps. She is very kind and compassionate.... I was given an individualized treatment plan, shown the process my doctor went to to arrive at various recommendations and then empowered to make my own decisions to chose the best route for me and my husband.
The clinic [Oregon Health Sciences University] runs smoothly and efficiently. The only weakness I see is the wait times to speak to a person on the phone, although I prefer to communicate over the digital message system they use (which is very convenient). The lobby is nice with a great view. Parking is free. The physicians communicate with each other and collaborate on their patients regularly (my IVF protocol was “peer reviewed” before we started). Some of the physicians are also involved in research.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu is personable, warm, and very detailed. When discussing results of testing and our treatment plan, she “shows her work,” sites research, and gives clear recommendations. She is also open to our questions and spends as much time as we need to thoroughly understand our decisions and next steps. She is very kind and compassionate.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
You will be well respected and no questions will go unanswered, so don’t feel afraid to ask.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
I was given an individualized treatment plan, shown the process my doctor went to to arrive at various recommendations and then empowered to make my own decisions to chose the best route for me and my husband.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Oanh)
Oanh is warm and kind. She is also a skilled communicator, especially in writing (my preferred method of communicating with staff due to work and my schedule). She is detail oriented and responds very quickly to my questions.
Describe your experience with Oregon Health Sciences University.
The clinic runs smoothly and efficiently. The only weakness I see is the wait times to speak to a person on the phone, although I prefer to communicate over the digital message system they use (which is very convenient). The lobby is nice with a great view. Parking is free. The physicians communicate with each other and collaborate on their patients regularly (my IVF protocol was “peer reviewed” before we started). Some of the physicians are also involved in research.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
She has reviewed with us that it is important to do everything we can to promote a singleton pregnancy. We were adamant that we would only start with one single PGS embryo transfer at a time and she was supportive of this. I believe she would make her recommendation individualized to the specific patient and their diagnoses/history.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 34 - 35
1 IVF
Endometriosis
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Wu immediately made us feel comfortable from the get-go at our first appointment. She allowed us to tell our story without interruption and then very thoroughly and compassionately explained to us what we were up against and offered several options to proceed with. .... In the beginning, we just tried Ovidrel trigger shots to see if this would help me regularly ovulate, as my endometriosis was so severe that I had stopped ovulating regularly. This didn't yield any pregnancy, so then it was recommended I go through the robotic surgery to have my Stage 4 endometriosis removed, as well as a very large peritoneal cyst.
OHSU Fertility Consultants has been great to work with. From their front office staff, to the MA's and ultrasound tech and nurses, to the physicians, I honestly have no complaints. At times, they are running behind, but I've never had to wait more than 15 minutes, and the office staff is really good about letting you know if the MD's are on time (there's a board that you can see in the waiting room with all of the MD's wait times).
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu immediately made us feel comfortable from the get-go at our first appointment. She allowed us to tell our story without interruption and then very thoroughly and compassionately explained to us what we were up against and offered several options to proceed with. After leaving our first appointment, I felt like we had hope. The road ahead seemed scary, but she has always been very re-assuring - yet very honest. When we didn't get pregnant with conservative treatment, she suggested we go ahead with surgery to remove my endometriosis and cyst. She reassured us that the whole team of doctors were going to consult on my case, as they do with every single patient there. Dr. Lee did my surgery, and I've seen him off an on throughout my IVF journey as well. Currently, I'm in the prep stage for my embryo transfer and I've had nothing but the best care throughout this entire process.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Trust the process and trust her judgment. She's exceptional and very, very thorough and particular - which is something I believe everyone wants when they're going through this sometimes scary process.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
I've always felt like Dr. Wu has truly been concerned for my well being and has genuinely wanted me to get pregnant. I've never gotten the feeling that I'm "just a number". I've never met a doctor, or a group of doctors, who have so much empathy and compassion for their patient(s).
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
In the beginning, we just tried Ovidrel trigger shots to see if this would help me regularly ovulate, as my endometriosis was so severe that I had stopped ovulating regularly. This didn't yield any pregnancy, so then it was recommended I go through the robotic surgery to have my Stage 4 endometriosis removed, as well as a very large peritoneal cyst. We were allowed to try naturally for a few months after the surgery, but I still never got pregnant, so at the end of 2017 we decided to proceed with IVF. I began birth control in December, followed by starting my IVF injections on the 5th of January 2018. Follistim (125 units), Ganirelix (.5mL), and Menopur (75 units) are the drugs used. My Follistim dosage was only slightly decreased towards the end (around day 9 of my 10 stimulation days), but otherwise she felt the prescribed dosage was keeping me right on track. Total, I had 15 follicles retrieved, but only 8 were mature. 2 made it to the blastocyst stage and are currently frozen. As of now, I've been giving Lupron injections (20 mL and now 10mL) for the last few weeks and taking Estrace 1x/day, which will start to increase in dosage starting tomorrow. On March 16th, I will start getting Progesterone injections (50mg) and then will have my planned embryo transfer on March 22nd.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani Greene, RN)
Dani is great. She's actually the first contact person I had when we decided to start IVF. She laid it all out in detail for me, so that I understood what the process would look like. She is very quick to respond when I send her messages in MyChart and is very thorough in making sure she's on top of sending me all of my protocols and getting all of my medications prescribed through the pharmacy.
Describe your experience with Oregon Health Sciences University.
OHSU Fertility Consultants has been great to work with. From their front office staff, to the MA's and ultrasound tech and nurses, to the physicians, I honestly have no complaints. At times, they are running behind, but I've never had to wait more than 15 minutes, and the office staff is really good about letting you know if the MD's are on time (there's a board that you can see in the waiting room with all of the MD's wait times). Plan ahead for traffic and also because there's a lot of construction going on at the OHSU Waterfront, it sometimes can take a little extra time to get yourself parked. The MD's office always validates your parking, which is really nice.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
At the start, I believe the Ovidrel trigger shots were around $275. I did have to pay money for some of my consultations with Dr. Wu, as well as the ultrasounds. In total for just the IVF portion (including medications and other testing), we've spent close to $18,000.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr. Wu said she wasn't leaning in any particular direction in regards to this. She said at this point she feels that it's a 50/50 if we decide to transfer one vs. two. She did say she will think on it and discuss with her colleagues, and then we will talk about it again at my next follow up in a week and a half.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
9
NPS
9
Age 31 - 32
1 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr.Wu continues to assist me in my infertility treatment and I have always appreciated her informative feedback with my treatment. I have felt that our treatment has taken a longer than expected time. The length of time seems to be because of unexpected changes in treatment. Although I know these bumps in the road were unforeseen, i wish that the potential for treatment to change or get cancelled was told to be before hand. I feel good knowing that Dr.Wu has her patient’s best interest and is always looking for ways to better improve their chances of conceiving.
The Clinic [OHSU] is clean, well staffed and the online patient portal is extremely useful. The male receptionist is incredibly warm and friendly. Their office has two financial coordinators that we email your patient portion before your appointments. One of the financial coordinators (Rhonda) is very educated and informative but she is not as friendly as some of the other staff. In this position, I’d rather have some well versed in insurance than warm and bubbly. The Clinic has a total of 4 doctors that rotate so if you are the type of patient that feels more comfortable seeing 1 provider then OHSU is not for you. The positive of a multi provider practice is that you are able to have the knowledge and collective treatment plan.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr.Wu continues to assist me in my infertility treatment and I have always appreciated her informative feedback with my treatment. I have felt that our treatment has taken a longer than expected time. The length of time seems to be because of unexpected changes in treatment. Although I know these bumps in the road were unforeseen, i wish that the potential for treatment to change or get cancelled was told to be before hand. I feel good knowing that Dr.Wu has her patient’s best interest and is always looking for ways to better improve their chances of conceiving.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Be prepared for treatment to change and to take longer than you would hope for. It’s hard to do but be patient with your body and treatment.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr.Wu and her staff are extremely caring providers. They truly want to do the best to get you pregnant. Dr.Wu would rather do what’s best for your body and potential embryos instead of trying to rush through treatment without getting to know you and your partner.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
My first treatments include 2 rounds with femara and 1 with clomid with timed intercourse. We tried this to start to assess my ovulation and egg production. We did not conceive. Next, we did 1 round with clomid and iui and had another round of iui cancelled due to early ovulation. We tried to iui to see if there was inability for the sperm to meet to egg. We unfortunately did not conceive and the cancelled iui was hard to take but it lead us to the decision to proceed with IVF in September of 2017. During our first IVF, we had a poor response the medications due to I oversuppression. We produced 1 blastocyst from the 5 mature and fertilized eggs. We were planning on a fresh transfer but was cancelled due to fluid in the uterine cavity. We had a medicated-FET transfer planned for November but it was cancelled due to irregularities in the lining of my uterus. The next plan was a natural FET in December which resulted in a chemical pregnancy. We were happy to discover we were able to conceive with IVF and would feel comfortable moving forward with a second round of IVF. I had an endometrial scratch in January 2018. I have completed a 15 day course of 2 Menopur, 300 iu of Follistim and the addiction of human growth hormone. We have already seen improvements to the quantity of my pre-retrieval follicles; we have twice as many as our last round. We go in tomorrow for retrieval and have a potential fresh transfer next week (the day before my birthday).
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Oanh )
Oanh is an incredible nurse! Her compassionate and caring personality. She is great at calling back or answering when I have a question during office hours. She relays the information from the doctors afternoon meetings. On these days, the calls can be near closing time. Unfortunately, if you did not purchase medications before this time then you will be out of luck for refilling that day. I typically always tried to have enough medications for up until the next evening.
Describe your experience with Oregon Health Sciences University.
The Clinic is clean, well staffed and the online patient portal is extremely useful. The male receptionist is incredibly warm and friendly. Their office has two financial coordinators that we email your patient portion before your appointments. One of the financial coordinators (Rhonda) is very educated and informative but she is not as friendly as some of the other staff. In this position, I’d rather have some well versed in insurance than warm and bubbly. The Clinic has a total of 4 doctors that rotate so if you are the type of patient that feels more comfortable seeing 1 provider then OHSU is not for you. The positive of a multi provider practice is that you are able to have the knowledge and collective treatment plan.
Describe your experience with your monitoring appointments at Oregon Health Sciences University.
All monitoring ultrasounds are performed in the morning or before 10:40am. The times fill up with egg retrievals so you may be have a huge flexibility in scheduling.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
IVF cycle (not including meds) was $12,084. My meds ranged between $5,000 for my first cycle and $7000 for my current round. IUI was around $1500
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Based on her patient assessment criteria, Dr.Wu informed us that we could transfer up to two embryos. Sadly, we only had one make it to transfer.
What specific things went wrong at Oregon Health Sciences University?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Oregon Health Sciences University.
In my first round of IVF I used ganerlix. I have a latex allergy and was informed by my pharmacist in the second round of IVF that this medication is contraindicated. She changed the medication out for cetrotide.
9
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 28 - 29
4 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Wu showed empathy each time we didn’t get the results as we hoped, yet she was still open and honest with us as to all the possibilities, results and further options.... Initially Dr. Wu wanted try less invasive procedures while we worked on the process of elimination for our unexplained fertility. After all the blood work came back perfect and my husbands semen analysis was normal, we did an HSG test to ensure that there were no tubes blocked. After that test came back normal we did a cycle of letrozole to make sure that I was creating follicles and ovulation.
A huge strength is that the whole team [OHSU] of very friendly. Everyone from the front desk, the nurse who draws your blood to the doctor we’re always very kind. I would always leave there thinking how friendly everyone was.... They are also large enough that they have early morning hours and weekend appointments available for cycling patients. There is also a pharmacy in the same building which made picking up medications very convenient.
How was your experience with Diana Wu at Oregon Health Sciences University?
Again, Dr. Wu showed empathy which was nice to see in a doctor. Yes, she got to the point but she also took the time to really explain our results and options rather than just rushing on to the next patient.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Schedule your consult ASAP! I’m sad we waited a whole year to make the phone call from our initial referral from our primary care doctor..
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu showed empathy each time we didn’t get the results as we hoped, yet she was still open and honest with us as to all the possibilities, results and further options.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Initially Dr. Wu wanted try less invasive procedures while we worked on the process of elimination for our unexplained fertility. After all the blood work came back perfect and my husbands semen analysis was normal, we did an HSG test to ensure that there were no tubes blocked. After that test came back normal we did a cycle of letrozole to make sure that I was creating follicles and ovulation. Upon the mid cycle scan to double check that it was found that I had two mature follicles. I was given the option to try with timed intercourse or try an IUI. We went the IUI route. We continued this for a few more cycles in hopes of getting pregnant. I created one to two mature follicles each cycle. After the third IUI didn’t work we again met with Dr. Wu to determine our next steps. At that point we decided we were ready to try IVF. She decided she wanted us to do an antagonist protocol so we started our IVF cycle. Due to my age and high number or follicles she started me on very low doses of the atom medication and had me scheduled for frequent (every other day) ultrasounds and blood work to ensure I didn’t get Ovarian Hyperstimulation. During my first ultrasound in day 4 of stims they saw I had about 40 follicles between my two ovaries. We did 13 days of stimulation. Between day 5 and 6 of stimulation, my estrogen level dropped so they increased my follistem by 25 IU’s in hopes of it increasing. It did go back up, but they think due to this drop it caused 5 if my follicles to take the lead and the others to stop growing. On day 13 of stimulation we finally had 2 follicles that were mature. Dr. Wu predicted they would retrieve 4-5 mature follicles and of those they hoped for two embryos. She gave us the option to either proceed with the retrieval or turn it into an IUI cycle. Die to the fact that I create so many follicles, my husband and I decided to do the IUI instead in hopes of not needing to date another cycle, but if we did we would be able to get more eggs.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Dani)
Dani was very thorough during the whole process. She would always call on the phone and then send a follow up email to ensure I had all the information needed. She was always friendly and sympathetic.
Describe your experience with Oregon Health Sciences University.
A huge strength is that the whole team of very friendly. Everyone from the front desk, the nurse who draws your blood to the doctor we’re always very kind. I would always leave there thinking how friendly everyone was. My husband and I would even often talk about it on our way out. They are also large enough that they have early morning hours and weekend appointments available for cycling patients. There is also a pharmacy in the same building which made picking up medications very convenient.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
Consultation appointment- $425 Mid-cycle scan/ ultrasound- $325 each IUI including sperm wash and Artificial Insemination- $463 each Genetics Consult- $107 The IVF package we chose included 1 retrieval and up to two transfer- $13,009. Medication for IVF cycle- $3,072.67
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We did not make it to the transfer, but I know she mentioned only transferring one, possibly 2 embryos depending on how many we got.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
NPS
10
NPS
10
Age 31 - 34
5 IUI
Endometriosis
PCOS
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My treatments [with Dr. Diana Wu] constantly changed as we figured out how my body reacted with certain drugs etc...As things came up and my body either accepted or rejected the treatments we were partaking in she made adjustments and made me comfortable with these adjustments...was extremely knowledgable and explained each process that we were going through thoroughly.
The nursing staff [at Oregon Health Sciences University] were amazing! They were invested in our families fertility journey and showed immense compassion and support during the difficult and even wonderful times. They were extremely knowledgeable about the process I was going through and when they didn't know the answer to my questions, found out the information so they could stay informed and supportive.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu was extremely knowledgable and explained each process that we were going through thoroughly. As things came up and my body either accepted or rejected the treatments we were partaking in she made adjustments and made me comfortable with these adjustments. The other doctors on her staff were just as knowledgable and trustworthy. It is such an emotional process and I felt supported by all of them. I would absolutely recommend Dr. Wu to anyone who is going through fertility treatment, no matter what stage they are at!
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Stay patient and trust in the process. There is not one definite answer for every patient. The doctors will have to adjust and change your treatments based on how your body reacts to certain things, but believe it or not they know what is best for you. Its very frustrating and emotional, but the Doctors are there to help and support you and your partner during the entire process.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
I was cared for by each nurse and doctor at the clinic like I was their only patient. They were interested in my family and I as if we were long-time friends asking about work, travel, my child...etc. They were genuinely concerned when things didn't go as planned and equally overjoyed when they did go well! I felt truly cared for by this amazing staff.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
My treatments constantly changed as we figured out how my body reacted with certain drugs etc. I started out on Letrazole and added in Levathoroxin. We later added in a trigger shot to encourage ovulation. We tried IUI a few times this way before adding in Gonal-F farther down the road as we realized we were not getting enough eggs to ovulate. This took two IUI attempts as the first one ended in a chemical pregnancy/miscarriage. However by increasing the Letrazole and the Gonal-F so that I resulted in 5 eggs that could be fertilized this finally ended in a positive pregnancy and singleton birth.
Describe your experience with the nursing staff at Oregon Health Sciences University.
The nursing staff were amazing! They were invested in our families fertility journey and showed immense compassion and support during the difficult and even wonderful times. They were extremely knowledgeable about the process I was going through and when they didn't know the answer to my questions, found out the information so they could stay informed and supportive.
Describe your experience with Oregon Health Sciences University.
OHSU is amazing! The process we went through to get pregnant was arduous and long but they never pressured us into any procedure we were not ready for. They let us take breaks when we needed too and followed up to make sure we felt emotionally supported. I would absolutely recommend this clinic to anyone looking to begin or continue their fertility journey.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 30 - 31
European
Income $100K - $199K
Teacher
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Wu is so personable. When you consult with her, you meet her in her office, which feels very peaceful. She remembers personal details about you, and asks follow-up questions with genuine care.... Dr. Wu first managed my care in the middle of a frozen transfer cycle with a doctor out-of-state. The first thing she did was check my vitamin D and thryoid, and immediately put me on supplements and a thyroid med for low thyroid.
The clinic [Oregon Health Sciences U] is in a highly academic environment. There are lots of hallways and rooms, and you can feel a little lost. It is well run and efficient. The waiting area is beautiful, offering huge windows with a great view of downtown Portland. The staff are all professional and friendly.... The nurse coordinator seemed kind and helpful. She was very warm, reassuring, and encouraging. I always felt like she had a large caseload though. Messages were usually returned promptly, but not always, and she sometimes had to refer to notes before answering a question, which is definitely a good thing, but just made me feel like she didn't know me as well.
How was your experience with Diana Wu at Oregon Health Sciences University?
We had our IVF cycle and embryo transfer in one state and relocated. Dr. Wu was willing to manage my care in Oregon, which was so helpful. She is highly educated on new research in the fertility world, and often brought in that knowledge and expertise to my care. I felt like she was giving me the best possible chance at becoming pregnant and having a baby.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu is so personable. When you consult with her, you meet her in her office, which feels very peaceful. She remembers personal details about you, and asks follow-up questions with genuine care.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
Dr. Wu first managed my care in the middle of a frozen transfer cycle with a doctor out-of-state. The first thing she did was check my vitamin D and thryoid, and immediately put me on supplements and a thyroid med for low thyroid. I believe this was the reason my 3rd embryo transfer was successful. She also doubled my progesterone dose at this time. Unfortunately, this transfer ultimately ended in miscarriage at 15 weeks. After I healed, she did another frozen transfer using the standard protocol - birth control for a certain amount of time, then estrogen pills, the progesterone IM injections, 10 mL daily. This transfer resulted in a negative test. Then I did a "natural cycle" transfer, whichI highly recommend if you meet the criteria. From everything Dr. Wu told me and what I read, a natural cycle has the same success as a medicated one, when certain criteria are met. The meds were cheaper, monitoring was less, and I felt like it was more natural. It ended in a negative test as well, but there were questions surrounding both transfers related to the quality of the embryos after thawing. They just didn't thaw well (they were frozen at another clinic).
Describe your experience with your nurse at Oregon Health Sciences University.
The nurse coordinator seemed kind and helpful. She was very warm, reassuring, and encouraging. I always felt like she had a large caseload though. Messages were usually returned promptly, but not always, and she sometimes had to refer to notes before answering a question, which is definitely a good thing, but just made me feel like she didn't know me as well.
Describe your experience with Oregon Health Sciences University.
The clinic is in a highly academic environment. There are lots of hallways and rooms, and you can feel a little lost. It is well run and efficient. The waiting area is beautiful, offering huge windows with a great view of downtown Portland. The staff are all professional and friendly.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
A frozen transfer was around $2,000 including all monitoring.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
Dr. Wu elected both times to have 2 embryos transferred. This was done after careful consideration of my health history. This was my 4th and 5th transfer, so that was the main reason for trying 2 each time. I was referred to a high-risk OB/GYN before the transfers though to make sure that there wouldn't be any unusual risks to me should both embryos take and I become pregnant with twins. I appreciated that she wanted an outside opinion to make sure this was a safe option before pursuing the 2-embryo transfer.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
1
NPS
1
Age 29
3 Fertility Medications
PCOS
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Wu] was very nice in person, but we felt like we had to push to get answers or to do different tests. We aren’t any closer to our goal than when we started there despite her telling us how easy she thought it was going to be....by the end of our 3rd cycle we felt like maybe we weren’t going in a good direction and she didn’t seem willing to change her direction or consider changing the treatment to fit me.... We only ever saw our doctor when we came in specifically to meet with her
We never got to know any specific nurse. If we weren’t a number to our doctor we certainly were to the nurses [Oregon Health Sciences U]. Seemed like we were just another patient.... We were always the ones to call and ask what was next or what our results were. No information was offered or conveyed without us requesting it. I feel like there was more we should have known or done and yet the options were never really given to us and at the t8me we didn’t even know to ask.
How was your experience with Diana Wu at Oregon Health Sciences University?
We only ever saw our doctor when we came in specifically to meet with her which was 3 times. She was very nice, but by the end of our 3rd cycle we felt like maybe we weren’t going in a good direction and she didn’t seem willing to change her direction or consider changing the treatment to fit me.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Be okay with only seeing her in her office and don’t be afraid to ask for what you want to happen. She is very nice, just seems like maybe she’s got more important patients with bigger issues than yours.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
She was very nice in person, but we felt like we had to push to get answers or to do different tests. We aren’t any closer to our goal than when we started there despite her telling us how easy she thought it was going to be.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
All 3 cycles were the same with jus5 an increase in potency of the pill medication to get my ovaries to respond. We used Femara (Letrozole) on cycle days 3-7 and then had a follicle scan on day 13. Based on the results of the scan determined when to induce ovulation using a trigger shot called Ovidrel. All 3 cycles were just timed intercourse. After the 2nd failed cycle we insisted on my husband being tested to make sure there wasn’t any issue with him. To our relief (kind of) there wasn’t. On cycle 2 and 3 we had to redose with femara a second time for an addition 5 days and do another follicle scan in order to see results in my ovaries. Cycle 1 was 5mg of femara for 5 days. I produced a 15mm egg and an 18mm egg. We triggered on day 14 and I got my period 14 days later. Cycle 2 was 5mg for 5 days and the redose at 7.5mg for 5 days. I then produced a 26mm follicle that we triggered and again got my period 14 days later. Cycle 3 was 7.5mg for 5 days and then redose again at 7.5mg also. I produced a 20mm egg which we triggered and for the 3rd time I got my period 14 days later.
Describe your experience with the nursing staff at Oregon Health Sciences University.
We never got to know any specific nurse. If we weren’t a number to our doctor we certainly were to the nurses. Seemed like we were just another patient.
Describe your experience with Oregon Health Sciences University.
We saw every doctor in our clinic at least once. They all followed what Dr. Wu wanted to do moving forward instead of changing her plan and if they weren’t sure they consulted her before telling us the next step. So we never had every doctors opinion coming at us all at once.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
Our insurance at the time helped. Each time we had a consultation it was $40. Each ultrasound (we had 5 in total) was $110. Our femara was about $5 each time at the pharmacy. My husbands semen analysis was $120. Our Ovidrel was $68 for each of our 3 cycles. I don’t know what any of the lab work cost. That was covered entirely by insurance. I never had any other procedures or treatments.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We did not do ivf.
What specific things went wrong at Oregon Health Sciences University?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Oregon Health Sciences University.
We were always the ones to call and ask what was next or what our results were. No information was offered or conveyed without us requesting it. I feel like there was more we should have known or done and yet the options were never really given to us and at the t8me we didn’t even know to ask.
1
Doctor
Diana Wu
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
1 of 5
1
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Successful
NPS
10
NPS
10
Age 26 - 30
2 IVF
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wu is very flexible and adjusts her care to fit the needs of her patients. If I had a question about my plan of care, she would always explain her reasoning and would offer alternatives if they were available.... After our first egg retrieval (using lupron) produced only 1 embryo, Dr. Wu adjusted my protocol and did less suppression in an effort to produce more eggs. This protocol produced 3 embryos. After 2 transfers resulted in negative pregnancy tests, Dr. Wu opted to do an endometrial biopsy. We finally had a successful transfer after that.
OHSU is a great clinic with wonderful staff. All team members communicate well with one another. The front desk staff is very friendly and makes the awkwardness of IVF seem completely normal. The financial coordinator did a great job ensuring we knew how much we should expect to spend.... Oahn is a wonderful nurse. She was very empathetic through the whole process and made sure I knew what to expect next.
How was your experience with Diana Wu at Oregon Health Sciences University?
Dr. Wu is very flexible and adjusts her care to fit the needs of her patients. If I had a question about my plan of care, she would always explain her reasoning and would offer alternatives if they were available.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Feel free to ask her questions if you’re unsure about something.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu is very kind and does a phenomenal job of problem-solving with her patients. I felt like we were all part of a team working toward a goal.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
After our first egg retrieval (using lupron) produced only 1 embryo, Dr. Wu adjusted my protocol and did less suppression in an effort to produce more eggs. This protocol produced 3 embryos. After 2 transfers resulted in negative pregnancy tests, Dr. Wu opted to do an endometrial biopsy. We finally had a successful transfer after that.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Oahn )
Oahn is a wonderful nurse. She was very empathetic through the whole process and made sure I knew what to expect next.
Describe your experience with Oregon Health Sciences University.
OHSU is a great clinic with wonderful staff. All team members communicate well with one another. The front desk staff is very friendly and makes the awkwardness of IVF seem completely normal. The financial coordinator did a great job ensuring we knew how much we should expect to spend.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
We were out of pocket, so IFV was expensive. It was all explained to us upfront and was more than worth it.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We had MFI and limited embryos, so we only transferred 1 embryo at a time.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Unsuccessful
NPS
10
NPS
10
Age 18 - 23
1 IUI
Anovulation
Unexplained
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
When starting my cycle you are told it will be about 10 days of shots. However, Dr. Wu realized that my body was not reacting to the medication as it should. We kept a slow and steady pace, after 28 days we got three big and perfect eggs!... always takes the time to ask me about the things going on in my life, makes me feel heard and takes the time to always answer my questions (even when they are repetitive)
Oanh [at Oregon Health Sciences University] was compassionate and always there to help me talk through things. Nurse Oanh is who I talked to when I found out our cycle didn’t work, she let me cry on the phone and said all the right things I needed in that moment. She’s great!...The clinic is well organized, easy to find, good parking situation and clean. The one downer about the clinic is that not all the receptionists are as compassionate as the nurses and Doctors at the clinic.
How was your experience with Diana Wu at Oregon Health Sciences University?
I started to see Dr. Wu when I was 18. She has always been compassionate and taken the time to answer every single question in great detail. The only bad thing is that Dr. Wu is running late most of the time, but it’s because she takes the time to make you feel heard.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Ask all the questions you want, seriously no question is a bad question.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
Dr. Wu always takes the time to ask me about the things going on in my life, makes me feel heard and takes the time to always answer my questions (even when they are repetitive)
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
When starting my cycle you are told it will be about 10 days of shots. However, Dr. Wu realized that my body was not reacting to the medication as it should. We kept a slow and steady pace, after 28 days we got three big and perfect eggs!
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Oanh )
Oanh was compassionate and always there to help me talk through things. Nurse Oanh is who I talked to when I found out our cycle didn’t work, she let me cry on the phone and said all the right things I needed in that moment. She’s great!
Describe your experience with Oregon Health Sciences University.
The clinic is well organized, easy to find, good parking situation and clean. The one downer about the clinic is that not all the receptionists are as compassionate as the nurses and Doctors at the clinic.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
Because of our cycle taking about 28 days before procedure the medication cost was a lot. We paid about $8000.00 in total for everything.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
7
NPS
7
Age 25
1 IVF
Male Factor
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
European
Income $0 - $49K
2nd of 2 Docs
4 IUI With Other Docs
Neutral
Neutral
Unsuccessful
She [Dr. Diana Wu] did Inital workup as usually with a doubled Clomid cycle to start with to see if I could produce more than 1 egg. I didn’t do I asked if we could do straight to an injectable cycle. We did and were successful in producing more eggs. I had a total of 12 eggs but only 5 on my good side. She reduced my dosage and I ended up with 1 egg in the end which was not ideal.
Really hard to get an appointment [at OHSU]. I waiting almost 2 months to get in which only left me 2 cycles before my insurance ran out. they are good at communicating. Free parking. It’s hard to talk to anyone when calling. Always expect a call back!... Loved my nurse! She followed up and communicated great. I appreciated her care and compassion for me.
How was your experience with Diana Wu at Oregon Health Sciences University?
I had a good experience. I unfortunately was going through my iUI experience while she was going out of town so I went back an forth between her and another doctor. I felt like she heard me and listened to what I had to say. I appreciated that I felt like a patient and not a number.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Speak up for yourself! She will listen to you.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
She talked to me and really communicated well with me. She acted like she really knew what we were going through. And she was willing to listen to my suggestions.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
She did Inital workup as usually with a doubled Clomid cycle to start with to see if I could produce more than 1 egg. I didn’t do I asked if we could do straight to an injectable cycle. We did and were successful in producing more eggs. I had a total of 12 eggs but only 5 on my good side. She reduced my dosage and I ended up with 1 egg in the end which was not ideal.
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Oahn )
Loved my nurse! She followed up and communicated great. I appreciated her care and compassion for me.
Describe your experience with Oregon Health Sciences University.
Really hard to get an appointment. I waiting almost 2 months to get in which only left me 2 cycles before my insurance ran out. they are good at communicating. Free parking. It’s hard to talk to anyone when calling. Always expect a call back!
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
It was 100% covered under my insurance so I do not know the cost.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
I do not have comments.
What specific things went wrong at Oregon Health Sciences University?
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at Oregon Health Sciences University.
Nothing major. I would have to call to find out my results from my initial testing before they would.
7
Doctor
Diana Wu
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016, Successful
NPS
10
NPS
10
Age 40
2 IUI
Donor Eggs
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We are so grateful that we found Dr. Wu along our fertility journey and cannot thank her and her team enough for helping us achieve our dream of having a baby. We found Dr. Wu to be one of the most caring physicians we have had, very knowledgeable and so compassionate. We really appreciated that she paid such close attention to all of the details of the IVF cycle. You can tell she loves what she does, genuinely cares for her patients and wants to help them get pregnant.
The waiting room [at OHSU-OR Health Sciences] has a beautiful view of the city which can be calming before ultrasound and blood draw visits. The office can be busy so try to be patient. The staff and doctors are all very caring, and we know they are trying their best to make sure we're well taken care of.... We knew that nurses were also rooting for our success and were very caring and helpful.... We loved Dr.Wu!! We had such a wonderful experience working with her and her nurse.
How was your experience with Diana Wu at Oregon Health Sciences University?
We are so grateful that we found Dr. Wu along our fertility journey and cannot thank her and her team enough for helping us achieve our dream of having a baby. We found Dr. Wu to be one of the most caring physicians we have had, very knowledgeable and so compassionate. We really appreciated that she paid such close attention to all of the details of the IVF cycle. You can tell she loves what she does, genuinely cares for her patients and wants to help them get pregnant.
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Trust in her care
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
We loved Dr.Wu!! We had such a wonderful experience working with her and her nurse. She always knew and remembered our history, and paid careful attention to every detail of our treatment plans. We knew she genuinely cared for us and about our goal of having a baby, and always rooting for us to succeed.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
2 Clomid and IUI cycles Donor egg IVF
Describe your experience with your nurse at Oregon Health Sciences University. (Assigned nurse: Lori)
We knew that nurses were also rooting for our success and were very caring and helpful.
Describe your experience with Oregon Health Sciences University.
The waiting room has a beautiful view of the city which can be calming before ultrasound and blood draw visits. The office can be busy so try to be patient. The staff and doctors are all very caring, and we know they are trying their best to make sure we're well taken care of.
Describe Diana Wu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Health Sciences University.
We did a single embryo transfer and conceived on the 1st cycle, which resulted in our son. We have another 5 blastocysts frozen and plan to try for another baby next year.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 25
1 IUI
Male Factor
Tubal Blockage
Unexplained
European
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Diana Wu] talked to me on my level and seemed to Genuinely care about our treatment... I was successful in our ability to make eggs but the IUI was unsuccessful. She listened to my feedback about wanting to do injectable cycles due to how often I had done clomid...We used injectable Follistim with a trigger shot to induce ovulation...
The staff [of OHSU] was great and easy to reach even outside of office hours. ...parking is free and it’s always clean and bright in there...[cost]It was completely covered with my insurance at the time...She [Dr. Wu] talked to me on my level and seemed to Genuinely care about our treatment. She heard all the things we previously done without judgement.
How was your experience with Diana Wu at Oregon Health Sciences University?
I was pleased with my treatment. I was successful in our ability to make eggs but the IUI was unsuccessful. She listened to my feedback about wanting to do injectable cycles due to how often I had done clomid. I felt like she cared about our future family. She was compassionate
What's one piece of advice would you give a prospective patient of Diana Wu at Oregon Health Sciences University?
Choose her! She was fantastic.
During treatment, were you treated like a number or a human with Diana Wu at Oregon Health Sciences University?
She talked to me on my level and seemed to Genuinely care about our treatment. She heard all the things we previously done without judgement.
Describe the protocols Diana Wu used in your cycles at Oregon Health Sciences University and their degree of success.
We used injectable Follistim with a trigger shot to induce ovulation. I had produced 5 eggs on my Good side so we reduced my dosage and I lost all but one egg by the time ovulation occurred. When we went to the IUI my partner did not have good sperm, which was different than his previous analysis.
Describe your experience with Oregon Health Sciences University.
It is hard to get to being at the bottom of the hill. But parking is free and it’s always clean and bright in there. I liked the ambiance. It was always an area of calmness. The staff was great and easy to reach even outside of office hours.
Describe the costs associated with your care under Diana Wu at Oregon Health Sciences University.
It was completely covered with my insurance at the time.
10
Doctor
Diana Wu
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Oregon Health Sciences University
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
1 of 5

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