Dr Rauch was extremely patient and understanding. She was empathetic and celebrated my successes as if they were her own. She was gracious and caring. I felt like I could ask her anything and she always gave me an honest response....We did an egg retrieval, PGS testing, and transferred 1 normal embryo. I’m currently 24 weeks pregnant and having a great experience thus far.
Even though RMA is a large practice, I never felt like a number.... The clinic was very organized and always called me to go over next steps.... The only thing I did not like was their method of putting you in touch with the doctor. When the doctor called me, it always came in on an unknown number and if I missed the call, I’d have to dial the nurse or receptionist and hopefully get them to transfer me to my doctor.
How was your experience with Eden Rauch at RMA of Marlton, New Jersey?
Dr Rauch was extremely patient and understanding. She was empathetic and celebrated my successes as if they were her own. She was gracious and caring. I felt like I could ask her anything and she always gave me an honest response. Dr Rauch was hopeful that i would become
Pregnant and deliver a healthy baby. We did an egg retrieval, PGS testing, and transferred 1 normal embryo. I’m currently 24 weeks pregnant and having a great experience thus far.
What's one piece of advice would you give a prospective patient of Eden Rauch at RMA of Marlton, New Jersey?
Trust the process.
During treatment, were you treated like a number or a human with Eden Rauch at RMA of Marlton, New Jersey?
Even though RMA is a large practice, I never felt like a number. Dr Rauch always made me feel like i was her patient and even ensured that I was on her monitoring schedule.
Describe the protocols Eden Rauch used in your cycles at RMA of Marlton, New Jersey and their degree of success.
I don’t entirely remember the exact protocol. We did injections of gonal f, menapur, ganirelix, along with a trigger shot. Once retrieval ended, we did estradiol 2x a day until transfer along with pio shots starting 5 days prior to transfer.
Describe your experience with RMA of Marlton, New Jersey.
The clinic was very organized and always called me to go over next steps. They have a finance department along with on call staff. The only thing I did not like was their method of putting you in touch with the doctor. When the doctor called me, it always came in on an unknown number and if I missed the call, I’d have to dial the nurse or receptionist and hopefully get them to transfer me to my doctor. It was only a problem if dr Rauch called me on her day off and was unreachable after missing her voicemail. Other than that, the clinic was great.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
It was efficient and well oiled machine. Never had to wait more than 20 mins even with a line of women in front of me.
Describe the costs associated with your care under Eden Rauch at RMA of Marlton, New Jersey.
10k. My insurance covered up to 20k lifetime fertility coverage. But I paid co-insurance and the meds out of pocket so I could preserve some of the 20k max.
Describe Eden Rauch's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
We did single embryo transfer Bc my embryos were tested.
She [Dr. Rauch] was professional, I just felt like she didn’t care that much if I actually got pregnant. She told me she was “really surprised,” when she heard I got pregnant via ivf. I ended up having a miscarriage and she never reached out after that...Just expect her not to be overly warm or joyous for you. I think she’s very knowledgeable, but I just didn’t connect with her...she was very pessimistic anything would work for me.
It was the whole team [at RMA of New Jersey] that came up with the protocol, not just her [Dr. Eden Rauch]...They [nursing staff] were professional...I know they are a team, but I saw one dr for a practice embryo transfer, and she didn’t even do the actual transfer. Out of the several doctors I saw, they were all professional but I can’t say I loved any of them. None were overly compassionate and a few actually said some insensitive things to me after a miscarriage such as, “it worked once, it’ll work again,” as if my loss wasn’t that big of a deal. I think they do care about patients but at times it felt more about the money we had to give. I know the practice has since combined with another so it may be different now.
How was your experience with Eden Rauch at RMA of Marlton, New Jersey?
She was professional, I just felt like she didn’t care that much if I actually got pregnant. She told me she was “really surprised,” when she heard I got pregnant via ivf. I ended up having a miscarriage and she never reached out after that.
What's one piece of advice would you give a prospective patient of Eden Rauch at RMA of Marlton, New Jersey?
Just expect her not to be overly warm or joyous for you. I think she’s very knowledgeable, but I just didn’t connect with her.
During treatment, were you treated like a number or a human with Eden Rauch at RMA of Marlton, New Jersey?
She was professional, but she was very pessimistic anything would work for me.
Describe the protocols Eden Rauch used in your cycles at RMA of Marlton, New Jersey and their degree of success.
It was the whole team that came up with the protocol, not just her. It was a short protocol, I stimmed for 9 days before the egg retrieval. I got 17 eggs, 10 fertilized, only two made it to day 5, transferred two, got pregnant with one, ended in 6.5 week miscarriage
Describe your experience with the nursing staff at RMA of Marlton, New Jersey.
They were professional.
Describe your experience with RMA of Marlton, New Jersey.
I didn’t like that I constantly saw different doctors. I know they are a team, but I saw one dr for a practice embryo transfer, and she didn’t even do the actual transfer. Out of the several doctors I saw, they were all professional but I can’t say I loved any of them. None were overly compassionate and a few actually said some insensitive things to me after a miscarriage such as, “it worked once, it’ll work again,” as if my loss wasn’t that big of a deal. I think they do care about patients but at times it felt more about the money we had to give. I know the practice has since combined with another so it may be different now.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
I could go in between certain hours in the morning, it worked well with my work schedule.
Describe the costs associated with your care under Eden Rauch at RMA of Marlton, New Jersey.
Our insurance covered 100%
Describe Eden Rauch's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Marlton, New Jersey.
They left it up to us, but encouraged transferring twi because of the grade of the embryos and that I have stage 4 endo.
What specific things went wrong at RMA of Marlton, New Jersey?
Provided conflicting information
Describe the specific things that went wrong at RMA of Marlton, New Jersey.
I did have things go wrong, but If I wrote the specifics, this would no longer be anonymous.
Dr. Rauch is an excellent doctor who is brilliant and compassionate. She truly cares about her patients and listens to any and all questions and works with you.... Dr. Rauch is a fantastic doctor who treats each individual rather than just lumping everyone together. She is thorough and does everything she can to get you pregnant. I would highly recommend her as she always takes the time to listen and walk you through the entire process
The doctors are great, the employees [RMA of New Jersey] are great. Everything was very clean, organized, and well thought out. Morning monitoring hours could be done a little better. Sometimes waits could be a little long but no matter what day you had to come in, they made it easily available.... This office does 2 IUI'S per cycle and each one costs 325 dollars. You have option to only go 1 but we did 2. Also hcg injection is around 200.
How was your experience with Eden Rauch at RMA of Marlton, New Jersey?
Dr. Rauch is a fantastic doctor who treats each individual rather than just lumping everyone together. She is thorough and does everything she can to get you pregnant. I would highly recommend her as she always takes the time to listen and walk you through the entire process
What's one piece of advice would you give a prospective patient of Eden Rauch at RMA of Marlton, New Jersey?
Be honest about what you want and she will do her best to get you there
During treatment, were you treated like a number or a human with Eden Rauch at RMA of Marlton, New Jersey?
Dr. Rauch is an excellent doctor who is brilliant and compassionate. She truly cares about her patients and listens to any and all questions and works with you.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Julie C.)
Julie C. Was not very friendly or compassionate. As it was my first time undergoing treatment and testing, she would talk down to me when I asked questions. She also would not listen to anything I said in relation to what the doctor and I discussed In an appt.
Describe your experience with RMA of Marlton, New Jersey.
The doctors are great, the employees are great. Everything was very clean, organized, and well thought out. Morning monitoring hours could be done a little better. Sometimes waits could be a little long but no matter what day you had to come in, they made it easily available.
Describe the costs associated with your care under Eden Rauch at RMA of Marlton, New Jersey.
My insurance company doesn't cover IUI. This office does 2 IUI'S per cycle and each one costs 325 dollars. You have option to only go 1 but we did 2. Also hcg injection is around 200.
What specific things went wrong at RMA of Marlton, New Jersey?
Failed to order appropriate test
Provided conflicting information
Describe the specific things that went wrong at RMA of Marlton, New Jersey.
Nurse Julie C. Forgot to order a semenalysis for my husband. I had to ask doctor about it and dr. Rauch had to call her again to schedule appt.
[Dr. Rauch's] skills, compassion, empathy and knowledge go without saying. There were several challenges that we faced during the IVF process that prolonged the desired outcome, but Dr. Rauch conveyed the importance of taking these medically necessary steps so that when pregnancy did happen, it would be successful. Dr. Rauch always made herself available when needed and walked me through each step of the process, continuing to display confidence that I would get pregnant.
All of the doctors that I saw at the RMA clinic would come into my room with a complete understanding of where I was in the IVF process, that impressed me every single time I went. Each doctor would pick up where the previous doctor left off. All of the doctors worked as a team... Sara [nurse] would respond to my phone calls before the day ended and answer all the questions that I had. Sara went above and beyond to help me and I am so grateful to have had her as my primary nurse.
How was your experience with Eden Rauch at RMA of Marlton, New Jersey?
Dr. Rauch is an amazing doctor. I was referred to Dr. Rauch by my sister, who also went through the process of IVF. Seeing the success that my sister had, I came to the first appointment with hope that I too would have a baby. During our first appointment, I left understanding the love and respect that my sister had for Dr. Rauch. Her skills, compassion, empathy and knowledge go without saying. There were several challenges that we faced during the IVF process that prolonged the desired outcome, but Dr. Rauch conveyed the importance of taking these medically necessary steps so that when pregnancy did happen, it would be successful. Dr. Rauch always made herself available when needed and walked me through each step of the process, continuing to display confidence that I would get pregnant.
What's one piece of advice would you give a prospective patient of Eden Rauch at RMA of Marlton, New Jersey?
Trust the process and try your best (it's hard) to be patient.
During treatment, were you treated like a number or a human with Eden Rauch at RMA of Marlton, New Jersey?
From day one, Dr. Rauch showed how much she cared about me and the experience my husband and I were going through. Dr. Rauch acknowledged that the road we had been on prior to coming to see her was challenging and emotional. I felt validated and heard during each step of the process. Dr. Rauch was always there to answer my questions, address any concerns I had with the process and also instill hope that the end result of getting pregnant was going to happen.
Describe the protocols Eden Rauch used in your cycles at RMA of Marlton, New Jersey and their degree of success.
I had two surgical procedures (2 hysteroscopy), egg retrieval and one frozen day 5 transfer resulting in a successful pregnancy. It took a little longer because we had difficulty thickening my lining which resulted in Dr. Rauch trying some different protocols to get to the desired thickens so the embryo could implant.
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Sara Friedwald)
Sara was absolutely amazing. Her and Dr. Rauch made the best team for me during my IVF process. Sara walked me through every step in detail and helped to reassure me that everything was being done for a reason and that getting pregnant would happen. Sara would respond to my phone calls before the day ended and answer all the questions that I had. Sara went above and beyond to help me and I am so grateful to have had her as my primary nurse.
Describe your experience with RMA of Marlton, New Jersey.
Dr. Rauch, Sara and the RMA clinic was a place that I went to multiple times a week for almost one year. Some days I left with tears and other days I left with a huge smile on my face. But ultimately, Dr. Rauch is the reason that I have the privilege of being a mother to my daughter and I will forever have a special place in my heart for her.
Describe your experience with your monitoring appointments at RMA of Marlton, New Jersey.
All of the doctors that I saw at the RMA clinic would come into my room with a complete understanding of where I was in the IVF process, that impressed me every single time I went. Each doctor would pick up where the previous doctor left off. All of the doctors worked as a team.
Dr. Rauch is the best!! She is so caring and concerned with each patient!!!... Dr. Rauch has no faults!! She is there every step of the way! When there were setbacks she called me personally to speak with me and make sure I was ok!!! She is seriously the best!! My husband and I are so happy to have her as our RE on this journey!!!... We are so lucky to have such an amazing team working with us to help us reach our goal! The phlebotomists are also so amazing! They do their job quickly and painlessly! You guys are the best!!!
I love RMA Freehold. It's so quiet, we are in and out every time! I love Terry, at the front desk 😘 She always has a kind word and a smile, even at 5 in the morning! We are so lucky to have such an amazing team working with us to help us reach our goal! The phlebotomists are also so amazing! They do their job quickly and painlessly! You guys are the best!!!... Our financial coordinator is Suzanne. She is so helpful!! She helped us work out a payment plan
How was your experience with Eden Rauch at RMA of Marlton, New Jersey?
Dr. Rauch has no faults!! She is there every step of the way! When there were setbacks she called me personally to speak with me and make sure I was ok!!! She is seriously the best!! My husband and I are so happy to have her as our RE on this journey!!!
What's one piece of advice would you give a prospective patient of Eden Rauch at RMA of Marlton, New Jersey?
Be open and honest
During treatment, were you treated like a number or a human with Eden Rauch at RMA of Marlton, New Jersey?
Dr. Rauch is the best!! She is so caring and concerned with each patient!!! Thank you for you help along this journey!!!! We love you!!!
Describe your experience with your nurse at RMA of Marlton, New Jersey. (Assigned nurse: Amy)
We love Amy!!! She called me as soon as my results were in, every time! She answered all our questions and is so nice!!
Describe your experience with RMA of Marlton, New Jersey.
I love RMA Freehold. It's so quiet, we are in and out every time! I love Terry, at the front desk 😘 She always has a kind word and a smile, even at 5 in the morning! We are so lucky to have such an amazing team working with us to help us reach our goal! The phlebotomists are also so amazing! They do their job quickly and painlessly! You guys are the best!!!
Describe the costs associated with your care under Eden Rauch at RMA of Marlton, New Jersey.
Our financial coordinator is Suzanne. She is so helpful!! She helped us work out a payment plan when I lost my insurance coverage and worked with us and out team to make sure we would be able to finished the round of treatment we were in middle of!! We love you, Suzanne!!!
What specific things went wrong at RMA of Marlton, New Jersey?