Rated 9
Strongly recommend: 100%9
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Baylor College of Medicine
Residency
Mayo Clinic
Fellowship
Cleveland Clinic

How Doctor Communicates

doctor available by email
not available by directline
not available by directline
not available by personal cell phone
not available by personal cell phone
Elliott Richards works in 1 office at

Cleveland Clinic Fertility Center
Rated 8.4
Strongly recommend: 65%Neutral: 18%Don't recommend: 17%8.4

Explore Clinic
Beachwood
26900 Cedar Road
Beachwood, OH 44122
2022 - 2023, Successful
NPS
9
NPS
5
Age 35 - 36
1 IVF
Male Factor
PCOS
Income $100K - $199K
2nd of 3 Docs
14 Fertility Medications With Other Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Richards was kind, compassionate, and professional...listened well and answered all of our questions without making us feel in a hurry or a bother...used progesterone and another drug to increase our chances of getting pregnant. When this did not work, he referred us to a male fertility specialist and recommended IVF.
[AT Cleveland Clinic Fertility Center] men are left out of the loop and not allowed into certain appointments... also refuses to perform certain tests/procedures due to business reasons...bundled package, not counting ultrasounds and prescriptions is approximately $13,000
How was your experience with Elliott Richards at Cleveland Clinic Fertility Center?
Dr. Richards did an excellent job in his personal interactions with us on our fertility journey. He'd get a 10 out of 10 if it wasn't for other Very disappointing factors related to his facility and his predecessor.
What's one piece of advice would you give a prospective patient of Elliott Richards at Cleveland Clinic Fertility Center?
Count the cost and know your limits for how far you will go for fertility.
During treatment, were you treated like a number or a human with Elliott Richards at Cleveland Clinic Fertility Center?
Dr. Richards was kind, compassionate, and professional. He listened well and answered all of our questions without making us feel in a hurry or a bother. He was Excellent.
Describe the protocols Elliott Richards used in your cycles at Cleveland Clinic Fertility Center and their degree of success.
Dr. Richards used progesterone and another drug to increase our chances of getting pregnant. When this did not work, he referred us to a male fertility specialist and recommended IVF.
Describe your experience with Cleveland Clinic Fertility Center.
The clinic's success rate speaks for itself. Unfortunately, there is also a high cost to it. If you plan to approach the fertility process as a couple, you will have to beg for it as the male is regularly required to stay in the waiting room and be viewed as less than a "family member" in his fertility process. Use the Cleveland Clinic if the success rate is what matters. If you are less Machiavellian (as in, the ends justify a disappointing means of getting there), you may want to look into other options. I wish a patient work with Dr. Richards at a non-Cleveland Clinic facility.
Describe the costs associated with your care under Elliott Richards at Cleveland Clinic Fertility Center.
The bundled package, not counting ultrasounds and prescriptions is approximately $13,000. Plan on $20,000 per round when factoring in these other costs.
What specific things went wrong at Cleveland Clinic Fertility Center?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Cleveland Clinic Fertility Center.
Our first doctor provided an initial consultation followed by a test. This resulted in placing a surgical order, then she vanished into thin air. This breach of trust was inexcusable. Then, it became very difficult to approach this as a couple as men are left out of the loop and not allowed into certain appointments. The Clinic also refuses to perform certain tests/procedures due to business reasons (as opposed to medical reasoning).
9
Doctor
Elliott Richards
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
Cleveland Clinic Fertility Center
Beachwood
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5