Rated 10
Strongly recommend: 100%10
100% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.4
8.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Kansas City University
Residency
Mayo Clinic
Fellowship
UPMC Magee-Women's Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Emily Barnard works in 1 office at

Shady Grove Fertility BMA
Rated 7.5
Strongly recommend: 48%Neutral: 29%Don't recommend: 23%7.5

Explore Clinic
Towson
901 Dulaney Valley Road, Suites 100 and 616
Towson, MD 21204

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 37
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Barnard is SO kind! She makes you feel like you are in the driver's seat of your treatment...works to collaborate with you on the plan...is so personable...IVF with ICSI and PGT testing - I had recurrent losses due to genetic abnormalities...She was willing to do whatever I opted to do
My only negative is that I wish [Shady Grove Fertility] had better communication. My nurse was not the best at keeping me in the loop of next steps...forgot to message me frequently to tell me to stop/start medications....Long wait times for monitoring appointments...Lab staff are great at blood draws. Ultrasound staff are always friendly
How was your experience with Emily Barnard at Shady Grove Fertility BMA?
Dr. Barnard is SO kind! She makes you feel like you are in the driver's seat of your treatment, and works to collaborate with you on the plan. She is by far one of the best MD's I've ever seen, and is so personable. My only negative is that I wish the clinic had better communication. My nurse was not the best at keeping me in the loop of next steps.
What's one piece of advice would you give a prospective patient of Emily Barnard at Shady Grove Fertility BMA?
100% - choose her as your fertility doc!
During treatment, were you treated like a number or a human with Emily Barnard at Shady Grove Fertility BMA?
Dr. Barnard has the best bedside manner of ANY MD I've seen. She truly cares about all of her patients.
Describe the protocols Emily Barnard used in your cycles at Shady Grove Fertility BMA and their degree of success.
IVF with ICSI and PGT testing - I had recurrent losses due to genetic abnormalities. Clomid with timed intercourse - our plan B due to financial hardships and not wanting to go through with a second egg retrieval
Describe your experience with your nurse at Shady Grove Fertility BMA. (Assigned nurse: Maya)
I always had to be sure to advocate for myself and contact for next steps in treatment. They forgot to message me frequently to tell me to stop/start medications.
Describe your experience with Shady Grove Fertility BMA.
Long wait times for monitoring appointments. Some days I would be there for 30 minutes. Other days I could be there for 1.5 hours. Lab staff are great at blood draws. Ultrasound staff are always friendly
Describe your experience with your monitoring appointments at Shady Grove Fertility BMA.
Appointment times are inconsistent. 30-90 mins
Describe the costs associated with your care under Emily Barnard at Shady Grove Fertility BMA.
IVF (one retrieval and 2 transfers with PGT testing and ICSI) $16,000 Clomid and timed intercourse - less than $100
Describe Emily Barnard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility BMA.
She was willing to do whatever I opted to do
What specific things went wrong at Shady Grove Fertility BMA?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility BMA.
My nurse forgot to tell me when to stop/start medications. My transfers were not always in the month/cycle I was prepared for because their OR was booked up.
10
Doctor
Emily Barnard
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility BMA
Towson
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
5
Age 37
1 IUI
Anovulation
Male Factor
PCOS
European
Income $200K - $499K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Barnard is probably the most kind, compassionate doctor I've ever had. She's extremely warm and always took time to listen to my concerns and answer any questions. Never made me feel like she was trying to just rush me through. I always felt like she was truly on my side and genuinely excited and happy for me when our cycle ended with a positive result. She called after every cycle to discuss results and next steps, which is very different from my previous RE...
They [Shady Grove Fertility] use a team nursing model at the clinic, so I wasn't assigned one specific nurse. I didn't find this worked well for clear communications or building a rapport with my nurses...It did have a bit of a 'factory' feel. Things were often disorganized, especially with billing, but also on the clinical side. The nurses typically responded quickly through the online patient portal and returned phone calls on the after hours line quickly...
How was your experience with Emily Barnard at Shady Grove Fertility BMA?
Dr. Barnard not only knows her stuff, but she has phenomenal bedside manner. I truly felt like she cared about me as a patient. She's such a warm-hearted person and never made me feel like just a number. Such a gem of a doctor! Can't recommend her enough!
What's one piece of advice would you give a prospective patient of Emily Barnard at Shady Grove Fertility BMA?
You're in great hands with Dr. Barnard.
During treatment, were you treated like a number or a human with Emily Barnard at Shady Grove Fertility BMA?
Dr. Barnard is probably the most kind, compassionate doctor I've ever had. She's extremely warm and always took time to listen to my concerns and answer any questions. Never made me feel like she was trying to just rush me through. I always felt like she was truly on my side and genuinely excited and happy for me when our cycle ended with a positive result. She called after every cycle to discuss results and next steps, which is very different from my previous RE.
Describe your experience with the nursing staff at Shady Grove Fertility BMA.
They use a team nursing model at the clinic, so I wasn't assigned one specific nurse. I didn't find this worked well for clear communications or building a rapport with my nurses.
Describe your experience with Shady Grove Fertility BMA.
It did have a bit of a 'factory' feel. Things were often disorganized, especially with billing, but also on the clinical side. The nurses typically responded quickly through the online patient portal and returned phone calls on the after hours line quickly.
Describe the costs associated with your care under Emily Barnard at Shady Grove Fertility BMA.
Covered under insurance with co-pay
What specific things went wrong at Shady Grove Fertility BMA?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
10
Doctor
Emily Barnard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
5
Clinic
Shady Grove Fertility BMA
Towson
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5