Rated 10
Strongly recommend: 100%10
100% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.7
8.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Texas Tech University
Residency
University of Texas
Fellowship
The University of Alabama at Birmingham

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Emily Goulet works in 1 office at

Fertility Institute of Hawaii
Rated 9.6
Strongly recommend: 81%Neutral: 18%Don't recommend: 1%9.6

Explore Clinic
Honolulu
1401 South Beretania Street, Suite 250
Honolulu, HI 96814
Emily Goulet works at

Advanced Reproductive Medicine & Gynecology of Hawaii
Rated 9.4
Strongly recommend: 82%Neutral: 7%Don't recommend: 11%9.4

Explore Clinic
Honolulu
1401 South Beretania St, Suite 250
Honolulu, HI 96814
Kailua Medical Arts
407 Uluniu Street, Suite 312
Kailua, HI 96734

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 35 - 36
Donor Eggs
Diminished Ovarian Reserve
European
Income $200K - $499K
Engineer
2nd of 2 Docs
2 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goulet was compassionate and clear...spent more than an hour with us educating us about donor eggs and financial options...because she’s been in my shoes, she is extra compassionate...only donor cycles with Dr. Goulet, so no egg retrievals...EMMA ERA testing...suggested sterioids and lovenox
[Fertility Institute of Hawaii has] Kind staff, nice clean facilities, a little small/crowded but they told me they’re moving offices very soon... complained in a survey that it took forever to get my blood drawn with the phlebotomist, and someone actually responded to me, and they hired a second phlebotomist
How was your experience with Emily Goulet at Fertility Institute of Hawaii?
Dr. Goulet was compassionate and clear with me from the very first conversation, where she spent more than an hour with us educating us about donor eggs and financial options. I think because she’s been in my shoes, she is extra compassionate towards patients. When we “graduated” she wanted us to keep in touch and bring in our little one to meet her.
What's one piece of advice would you give a prospective patient of Emily Goulet at Fertility Institute of Hawaii?
Trust in the process even when things don’t work out. Just keep going.
During treatment, were you treated like a number or a human with Emily Goulet at Fertility Institute of Hawaii?
Kind, compassionate, and always explained every step thoroughly.
Describe the protocols Emily Goulet used in your cycles at Fertility Institute of Hawaii and their degree of success.
I did only donor cycles with Dr. Goulet, so no egg retrievals. She recommended a fresh donor, but we had concerns about ID disclosure and so we chose a frozen donor. She still supported us in this decision. Our first cycle resulted in a negative, and so we chose to get EMMA ERA testing. The second cycle resulted in a chemical, and so she suggested sterioids and lovenox. We got pregnant with our third cycle.
Describe your experience with your nurse at Fertility Institute of Hawaii. (Assigned nurse: Myra)
Myra is so so great. I was a little nervous that they only allow communication over Klara, a messaging portal, but honestly Myra always responded in less than an hour. She was always clear about med schedules and several times when I was fully panicking for various reasons, she calmed me down, helped me get what I need, moved appointments, etc. I could tell she was actually rooting for me the whole time.
Describe your experience with Fertility Institute of Hawaii.
Kind staff, nice clean facilities, a little small/crowded but they told me they’re moving offices very soon. Parking is a bear but they validate so at least it’s free! A few months ago, I complained in a survey that it took forever to get my blood drawn with the phlebotomist, and someone actually responded to me, and they hired a second phlebotomist! I was pretty impressed by that.
Describe the costs associated with your care under Emily Goulet at Fertility Institute of Hawaii.
Donor egg cycles are about 45k and that includes PGS testing, zymot, and one transfer. Each subsequent transfer was 4k. They gave me a discount on my third transfer.
Describe Emily Goulet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Hawaii.
She recommended transferring one, and we agreed because we didn’t want twins.
10
Doctor
Emily Goulet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2022 - 2024, Successful
NPS
10
NPS
10
Age 37 - 39
1 IUI
1 IVF
3 Embryo Freezing
East Asian
Income $100K - $199K
Lawyer
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goulet has a warm demeanor and immediately makes you feel comfortable...wealth of information and is invested in each of her patients...created a protocol unique to my needs that is backed by science...she also discovered adenomyosis...added Prednisone and Lovenox and did a semi-natural cycle and it worked
[Fertility Institute of Hawaii] is run very well...Most times the waiting area is full, yet the staff is always friendly and pleasant. The clinic is pretty efficient at how they run things....does a very good job of staying on schedule and communicating. I don't have any suggestions on how they can improve anything
How was your experience with Emily Goulet at Fertility Institute of Hawaii?
Dr. Goulet has a warm demeanor and immediately makes you feel comfortable. She is a wealth of information and is invested in each of her patients. I specifically appreciated that Dr. Goulet knows the literature and research and when the classic approach to a frozen embryo transfer wasn't working, she created a protocol unique to my needs that is backed by science. I also underwent procedures outside the typical egg retrieval and embryo transfer that were performed by Dr. Goulet and those other procedures went smoothly and as well as they could have. In fact, those other procedures helped my fertility and I'm so thankful Dr. Goulet informed me about them. There is nothing I would change about the treatment protocol I received from Dr. Goulet. It is also invaluable to me that Dr. Goulet is patient and compassionate and allowed me the space to grieve when setbacks occurred. Knowing that Dr. Goulet remained hopeful for me and wasn’t giving up on me gave me the courage to continue, ultimately leading to the best possible outcome. I can't thank Dr. Goulet enough. She is a blessing to the IVF community and she is truly gifted as a fertility doctor and human.
What's one piece of advice would you give a prospective patient of Emily Goulet at Fertility Institute of Hawaii?
Make an appointment to see Dr. Goulet - you will not regret it. Dr. Goulet was the second IVF doctor I saw. The first was someone from a different clinic and I did two IUIs with this other doctor who has a very good reputation in our IVF community but I felt this other doctor was condescending and was always walking out the door before I could ask any questions. I was nervous to switch doctors after having invested a lot of time and money with the first doctor, but I'm so so thankful I did. From my first appointment with Dr. Goulet it was obvious how different my experience would be with her. It was like night and day. I have never looked back after my first appointment with Dr. Goulet! I hope she never retires, because I plan on going back to Dr. Goulet to grow our family even more. A small note is that my first appointment was a consultation by video, then each subsequent appointment was in person. Even by video, Dr. Goulet greatly exceeded my expectations. I would be open with her about your concerns and she is more than willing to have a dialogue with you about your treatment.
During treatment, were you treated like a number or a human with Emily Goulet at Fertility Institute of Hawaii?
Dr. Goulet is passionate about the work she does and genuinely cares about her patients. She listens and always allows you time to gather your thoughts and ask questions. She is always pleasant to be around and makes sure the patient understands what is happening. Dr. Goulet is always respectful in her communciation and interactions.
Describe the protocols Emily Goulet used in your cycles at Fertility Institute of Hawaii and their degree of success.
In order to qualify for IVF coverage, my insurance requires three IUIs. I did two IUIs with a previous doctor and clinic. I then saw Dr. Goulet who discovered a uterine polyp and removed it. I then did the third IUI with Dr. Goulet (Clomid and Ovidrel trigger shot). Then we moved to IVF and due to my age and my preferences, I chose to do PGT testing (paid extra). We paid extra for Zymot (our choice) and ICSI (strongly recommended). For my age, our total oocytes retrieved and the attrition rate were normal, and in the end we only had one PGT-normal embryo. Knowing that one embryo does not always equal one baby, I opted to do a second egg retrieval with same protocol and got two PGT-normal embryos. We then did one unsuccessful frozen embryo transfer - my body responded well to the standard FET meds, my lining was beautiful, it just didn't take. It took several attempts at a second FET, but my lining wasn't getting there and I decided to take a break for a few months - which Dr. Goulet fully supported. When I came back she informed me of what looked like a uterine fibroid and explained my options. I chose to go forward with the transfer. The transfer took but later ended in a miscarriage. Dr. Goulet then discussed again my option of having surgery which I opted for this time. The surgery was successful and she also discovered adenomyosis which I had never heard of. It was a scary diagnosis but in the end it was helpful to know and I believe the surgery helped tremendously. I healed well and the surgery helped my menstrual cycle. After healing, we attempted a third FET which took a few attempts to get there due to lining issues. I'm glad Dr. Goulet was patient with me. We added Prednisone and Lovenox and did a semi-natural cycle and it worked! I appreciate that Dr. Goulet reviewed my chart and asked me about my experiences and she created a protocol that worked for me. It's been a journey, but looking back, there's nothing I could have changed or done differently, because I didn't know how my body would react to each protocol. Also, each cycle is different and what worked for me for the first FET did not work for the second.
Describe your experience with your nurse at Fertility Institute of Hawaii. (Assigned nurse: Tiare)
Tiare is very upbeat and a positive person. She is always rooting for us and answers all of my questions and responds to my messages on their messaging platform. Every single staff I came across at FIH (from the front desk, to the phlebotomists, to the other nurses and doctors) are all so friendly and respectful.
Describe your experience with Fertility Institute of Hawaii.
The clinic is run very well, especially for how busy it is. Most times the waiting area is full, yet the staff is always friendly and pleasant. The clinic is pretty efficient at how they run things. Of course because it is a very busy clinic with many patients, you cannot expect to be in and out in a flash. I think the clinic does a very good job of staying on schedule and communicating. I don't have any suggestions on how they can improve anything. I'm happy with how things are run.
Describe the costs associated with your care under Emily Goulet at Fertility Institute of Hawaii.
My insurance covered part of the first IVF cycle and because we opted for some extras (PGT, ZyMot, ICSI) the first IVF cycle was under $9k (it includes one frozen embryo transfer). The meds for the first IVF cycle and each subsequent was under $3k. The second through fourth IVF cycles were out of pocket and with extras (PGT, ZyMot, ICSI) they were each around $20k (this is just by memory, not exact) (each IVF cycle includes one FET). I received a small discount for the third and fourth IVF cycles which I was grateful for.
Describe Emily Goulet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Hawaii.
Dr. Goulet recommends eSET and I agree.
10
Doctor
Emily Goulet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5