Eric Flisser

RMA of New York

Rated 9.4
Strongly recommend: 90%Neutral: 5%Don't recommend: 5%9.4
90% strongly recommend
58 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.1
7.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
NYU
Residency
Columbia
Fellowship
NYU

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Eric Flisser works in 1 office at

RMA of New York
Rated 8.3
Strongly recommend: 67%Neutral: 17%Don't recommend: 16%8.3

Explore Clinic
NY - Eastside
635 Madison Ave., 10th Floor
New York, NY 10022

58 patient reviews

2016 - 2018, Unknown Success
NPS
8
NPS
9
Age 35 - 37
1 IUI
2 IVF
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Eric Flisser] took time always to answer all of my questions and talk through my different ideas and options...was very knowledgeable about my particular issue and took a lot of time to explain it to me and come up with a treatment plan that took into account my age, what I was up against and the number of children I want...put me on a protocol that would produce enough eggs so that we could pgs test them, but not one that would get me anywhere near hyperstimulating. The rational was that because of my translocation we needed the maximum number of eggs possible so that many embryos could be tested. He made a plan to bank some embryos while I continued to try naturally on my own.
Because my embryos were pgs tested we only transferred one at a time [at RMA of New York]...Very organized, efficient, always open, available to see me and take blood at flexible times, very nice staff, very friendly and comfortable. I would have liked to have had an easier time communicating with the woman in the insurance department...Courtney [nurse] was sometimes a bit confusing. She ordered the wrong test for my embryos but it ended up working for my specific issue. There were a few days where I wasn't sure it would work and that I wouldn't be able to test my embryos again.
How was your experience with Eric Flisser at RMA of New York?
Eric Flisser was very knowledgeable about my particular issue and took a lot of time to explain it to me and come up with a treatment plan that took into account my age, what I was up against and the number of children I want.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
To see him.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
He took time always to answer all of my questions and talk through my different ideas and options.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
Dr. Flisser put me on a protocol that would produce enough eggs so that we could pgs test them, but not one that would get me anywhere near hyperstimulating. The rational was that because of my translocation we needed the maximum number of eggs possible so that many embryos could be tested. He made a plan to bank some embryos while I continued to try naturally on my own.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Courtney)
Courtney was sometimes a bit confusing. She ordered the wrong test for my embryos but it ended up working for my specific issue. There were a few days where I wasn't sure it would work and that I wouldn't be able to test my embryos again.
Describe your experience with RMA of New York.
Very organized, efficient, always open, available to see me and take blood at flexible times, very nice staff, very friendly and comfortable. I would have liked to have had an easier time communicating with the woman in the insurance department.
Describe your experience with your monitoring appointments at RMA of New York.
it was very efficient.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Because my embryos were pgs tested we only transferred one at a time.
What specific things went wrong at RMA of New York?
  • Failed to order appropriate test
Describe the specific things that went wrong at RMA of New York.
The only thing that went wrong was that the nurse ordered the wrong genetic test for 7 embryos after my first retrieval. The test ended up being sufficient.
8
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
9
NPS
10
Age 38 - 39
2 IVF
Male Factor
Ashkenazi Jewish
Income $200K - $499K
Business Executive
3rd of 3 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser took his time talking to us and answering questions. Outside of appointments all communication was with office staff... was very informative. He was clear about the process and timing of the procedures. At one point I spoke to another doctor for.a second opinion and when I went back to Dr. Flisser to discuss additional ideas he was open to changing some of the plans. He explained risks and gave statistics when asked.
Strengths [at RMA of New York]. Process and communications. The morning process and calls and emails with directions were always efficient. Cons: Own your financial matters. You need to know your coverage ask questions and followup. Mistakes are made and they aren't proactive enough in planning...Both the nurse and coordinator were extremely responsive either by phone or email. Throughout my time at RMA I always knew I would hear results or get my questions answered immediately.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser was very informative. He was clear about the process and timing of the procedures. At one point I spoke to another doctor for.a second opinion and when I went back to Dr. Flisser to discuss additional ideas he was open to changing some of the plans. He explained risks and gave statistics when asked.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
I think you just always need to be prepared to ask questions. Dr. Flisser was thorough and informative. You need to proactively make appointments when you want to regroup and discuss options ptherwise all communication was with the staff.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser took his time talking to us and answering questions. Outside of appointments all communication was with office staff.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel and Courtney)
Both the nurse and coordinator were extremely responsive either by phone or email. Throughout my time at RMA I always knew I would hear results or get my questions answered immediately.
Describe your experience with RMA of New York.
Strengths. Process and communications. The morning process and calls and emails with directions were always efficient. Cons: Own your financial matters. You need to know your coverage ask questions and followup. Mistakes are made and they aren't proactive enough in planning.
Describe your experience with your monitoring appointments at RMA of New York.
It was efficient. The wait varied by morning but was always reasonable.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Flisser only recommended single transfers during my treatment.
9
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
NPS
6
NPS
7
Age 41 - 43
7 IVF
Income $100K - $199K
1st of 3 Docs
3 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr. Flisser is very knowledgeable about his field and he is ready to respond during an office visit. Unfortunately i did not get pregnant and he never really adjusted the protocol after several failed transfers. Also, it was not possible to contact him directly, i always had to go through the nurses which made things very frustrating....All my IVFs were with an antagonist protocol and although i had several embryos i had several failed IVFs and one miscarriage.
The weakness is that they [RMA - Long Island] have too many patients and it is hard to get a protocol that is specifically tailored to the individual patient. If you are a difficult case or their protocols do not work then they do not adjust. Their strength is that they have a very good embryo lab....The supporting stuff are very good, unfortunately i think there are too many patients in the clinic which can make the phone calls you get for the medication to be very late in the day.
How was your experience with Eric Flisser at RMA of New York - Long Island IVF?
Dr. Flisser is very knowledgeable about his field and he is ready to respond during an office visit. Unfortunately i did not get pregnant and he never really adjusted the protocol after several failed transfers. Also, it was not possible to contact him directly, i always had to go through the nurses which made things very frustrating.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York - Long Island IVF?
If you do not get pregnant after a couple of IVFs either change doctor or change clinics.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York - Long Island IVF?
There are too many patients in this clinic. On the weekend i had to travel to NYC for monitoring (the Garden City office is closed on weekends) and many times I had to wait 1-1.5 hours to do an ultrasound and blood work.
Describe the protocols Eric Flisser used in your cycles at RMA of New York - Long Island IVF and their degree of success.
All my IVFs were with an antagonist protocol and although i had several embryos i had several failed IVFs and one miscarriage.
Describe your experience with your nurse at RMA of New York - Long Island IVF.
The supporting stuff are very good, unfortunately i think there are too many patients in the clinic which can make the phone calls you get for the medication to be very late in the day.
Describe your experience with RMA of New York - Long Island IVF.
The weakness is that they have too many patients and it is hard to get a protocol that is specifically tailored to the individual patient. If you are a difficult case or their protocols do not work then they do not adjust. Their strength is that they have a very good embryo lab.
Describe your experience with your monitoring appointments at RMA of New York - Long Island IVF.
When i would go to the monitoring in Garden City there was not a lot of wait but in the weekend that office is closed so i had to go to NYC. The wait could be anywhere from 1 to 1.5 hours.
6
Doctor
Eric Flisser
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
7
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2010 - 2015, Successful
NPS
10
NPS
10
Age 30 - 35
5 IUI
1 IVF
Poor Egg Quality
European
Ashkenazi Jewish
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Flisser always took the time to talk to me and answer all of my questions. He would often stay and just chat because he is a nice person. The truth about fertility clinics is that they treat thousands of people at a time, they might see hundreds in a day during monitoring hours. Dr Flisser always made me feel like he had time for me despite how many people were waiting out in the waiting room
Dr Flisser [at RMA of New York] always took the time to talk to me and answer all of my questions. He would often stay and just chat because he is a nice person. The truth about fertility clinics is that they treat thousands of people at a time, they might see hundreds in a day during monitoring hours. Dr Flisser always made me feel like he had time for me despite how many people were waiting out in the waiting room
How was your experience with Eric Flisser at RMA of New York?
It is hard to be a fertility patient. Especially if you have to keep coming back month after month after month. Dr Flisser always made me feel like I had options and that he would help us achieve our goals. He is kind and nurturing and really makes the effort to personally connect with you. Excellent bedside manner and I trusted him completely. I would never go to any other dr for my fertility.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Just be honest with him and ask any questions you have. He will answer everything.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr Flisser always took the time to talk to me and answer all of my questions. He would often stay and just chat because he is a nice person. The truth about fertility clinics is that they treat thousands of people at a time, they might see hundreds in a day during monitoring hours. Dr Flisser always made me feel like he had time for me despite how many people were waiting out in the waiting room.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
For my first child we went right to IVF because that was or only option after cloned didn't work. Luckily it worked on the first round. For my second time around Most recently we used letrozole 25 mg to help me ovulate and when that wasn't enough we went to IUI with the letrozole. Took 5 rounds to see a positive result.
Describe your experience with the nursing staff at RMA of New York.
Nurses were excellent. Very informative and always happy to answer questions. Very compassionate and sensitive to the needs of fertility patients.
Describe your experience with RMA of New York.
Wonderful facility on Madison Avenue.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Do not recall
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2008 - 2010, Successful
NPS
9
NPS
10
Age 35 - 37
3 IVF
Male Factor
Poor Egg Quality
Unexplained
Ashkenazi Jewish
Income $500K
Lawyer
2nd of 2 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I believe I got pregnant because of Dr Flisser. He understood the situation and didn't follow normal protocols because our situation wasn't normal and this is why we were successful. He was very patient when I asked questions and always very kind....After 4 unsuccessful IVF, we thought we had one more try. We had 5 good quality embryos and even though I was only 34 years old, Dr Flisser agreed to putting all 5 in. This lead to my daughter. He knew the history of egg quality and even though some doctors would only put in standard 2, he wanted to give us the best chance of success.
I liked the clinic [RMA of New York in Long Island] because it was big enough to have all the resources but I still felt like I had individual treatment...The Long Island office was small - I rarely had to wait more than 5 minutes. When I had to go to NYC the wait was much longer....After 4 unsuccessful IVF, we thought we had one more try. We had 5 good quality embryos and even though I was only 34 years old, Dr Flisser agreed to putting all 5 in. This lead to my daughter. He knew the history of egg quality and even though some doctors would only put in standard 2, he wanted to give us the best chance of success.
How was your experience with Eric Flisser at RMA of New York - Long Island IVF?
I believe I got pregnant because of Dr Flisser. He understood the situation and didn't follow normal protocols because our situation wasn't normal and this is why we were successful. He was very patient when I asked questions and always very kind.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York - Long Island IVF?
You might have to be flexible and go to NYC and see other doctors but they are all great. Dr Flisser tries to see you whenever possible and always knows what is going on when you are with the other doctors in the practice.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York - Long Island IVF?
He always remembered my name and personal things about me.
Describe the protocols Eric Flisser used in your cycles at RMA of New York - Long Island IVF and their degree of success.
After 4 unsuccessful IVF, we thought we had one more try. We had 5 good quality embryos and even though I was only 34 years old, Dr Flisser agreed to putting all 5 in. This lead to my daughter. He knew the history of egg quality and even though some doctors would only put in standard 2, he wanted to give us the best chance of success.
Describe your experience with your nurse at RMA of New York - Long Island IVF.
His nurse was so friendly and happy all the time. She usually would do blood drawings and when I was nervous she would calm me down.
Describe your experience with RMA of New York - Long Island IVF.
I liked the clinic because it was big enough to have all the resources but I still felt like I had individual treatment.
Describe your experience with your monitoring appointments at RMA of New York - Long Island IVF.
The Long Island office was small - I rarely had to wait more than 5 minutes. When I had to go to NYC the wait was much longer.
Describe the costs associated with your care under Eric Flisser at RMA of New York - Long Island IVF.
Approx $8500 a cycle
9
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
7
NPS
8
Age 31
Diminished Ovarian Reserve
European
Native American
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Successful
I came into the consultation with almost 10 pages of questions-seriously. He [Dr. Flisser] patiently answered every single one.... We only did a consultation and ended up going somewhere else because we wanted a doctor with stronger bed side manner. However, he did answer all of our endless questions and was very blunt so I knew if I went with him he would not have sugarcoated anything.
After we decided not to go to this clinic [RMA of NY], they still tried billing my insurance for a cycle. They did correct it after I called attention to it, but made me feel that they weren’t totally organized. One positive was the person who helped me make my appointment seemed very organized and even helped get this billing mistake fixed.... [Dr. Flisser] said that they would not transfer mosaic but you could ship them to someone else outside their clinic to do it if you wanted.
How was your experience with Eric Flisser at RMA of New York?
We only did a consultation and ended up going somewhere else because we wanted a doctor with stronger bed side manner. However, he did answer all of our endless questions and was very blunt so I knew if I went with him he would not have sugarcoated anything.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
If you’re looking for bluntness and don’t care as much about bedside manner, he is for you.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
I came into the consultation with almost 10 pages of questions-seriously. He patiently answered every single one.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We only went to him for a consultation. He did say we would have to be aggressive. I only had a few follicles.
Describe your experience with the nursing staff at RMA of New York.
I did not have large interactions with them during consultation aside from ultrasound. Nurse was very nice during that.
Describe your experience with RMA of New York.
After we decided not to go to this clinic, they still tried billing my insurance for a cycle. They did correct it after I called attention to it, but made me feel that they weren’t totally organized. One positive was the person who helped me make my appointment seemed very organized and even helped get this billing mistake fixed.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
My insurance covered it fully.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Said he preferred single. Also said that they would not transfer mosaic but you could ship them to someone else outside their clinic to do it if you wanted.
7
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2017, Successful
NPS
9
NPS
10
Age 39
2 Fertility Medications
PCOS
Latinx
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Flisser has an excellent bedside manner. He was attentive and was knowledgeable of current research in his specialty....Dr Flisser was concise with my treatment plan and presented me with a realistic expectations. I had questions along the way which he addressed with patience and understanding. Overall, I felt very comfortable with him as a patient, and would return to him for my next pregnancy without hesitation...Dr Flisser's nurse coordinator, made herself available from the first visit.
The clinic is efficient, I did not wait more than 30 min during any follow up visits or lab draws. The staff from the front desk to billing were efficient, receptive to questions. It is one of the best run offices I have been to. I expected to wait much longer since I have been to doctors' offices and experienced rude staff or long wait times. Not the case with RMA...Dr Flisser's nurse coordinator, made herself available from the first visit. She gave her work email, and explained the process if I had any questions. I actually had to email her about a question on a saturday and I got a call from her same day. It calmed my anxieties since I was on vacation and traveling. She was efficient and answered all my concerns.
How was your experience with Eric Flisser at RMA of New York?
Dr Flisser was concise with my treatment plan and presented me with a realistic expectations. I had questions along the way which he addressed with patience and understanding. Overall, I felt very comfortable with him as a patient, and would return to him for my next pregnancy without hesitation.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr Flisser has an excellent bedside manner. He was attentive and was knowledgeable of current research in his specialty.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Alissa)
Dr Flisser's nurse coordinator, made herself available from the first visit. She gave her work email, and explained the process if I had any questions. I actually had to email her about a question on a saturday and I got a call from her same day. It calmed my anxieties since I was on vacation and traveling. She was efficient and answered all my concerns.
Describe your experience with RMA of New York.
The clinic is efficient, I did not wait more than 30 min during any follow up visits or lab draws. The staff from the front desk to billing were efficient, receptive to questions. It is one of the best run offices I have been to. I expected to wait much longer since I have been to doctors' offices and experienced rude staff or long wait times. Not the case with RMA
9
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
9
NPS
10
Age 33 - 35
5 IUI
2 IVF
PCOS
Unexplained
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Flisser walked me through every step carefully and with sympathy. I always got a response right away whenever I had a question, even off hours. He gave me options instead of pushing me to follow something specific. When our first retrieval did not have healthy embryos he called me personally and explained what had happened. He also made adjustments to my next cycle. I will definitely recommend him....
The clinic [RMA of New York] is very organized. They are open everyday and available on the phone 24/7. The first monitoring appointment is at 645am which allows me to go before work. They have a routine which allows for less waiting time. All the staff is very friendly and understanding...I always got a response right away whenever I had a question, even off hours...
How was your experience with Eric Flisser at RMA of New York?
Doctor Flisser walked me through every step carefully and with sympathy. I always got a response right away whenever I had a question, even off hours. He gave me options instead of pushing me to follow something specific. When our first retrieval did not have healthy embryos he called me personally and explained what had happened. He also made adjustments to my next cycle. I will definitely recommend him.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Have all questions ready before appointment.
Describe your experience with RMA of New York.
The clinic is very organized. They are open everyday and available on the phone 24/7. The first monitoring appointment is at 645am which allows me to go before work. They have a routine which allows for less waiting time. All the staff is very friendly and understanding.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Health insurance covered most of my cycle
9
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 38
3 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He is a great doctor, he made me feel at ease each time I saw him. He was always willing to answer all my questions and address any concerns I had. Dr. Flisser is friendly and i am happy i entrusted him and his team with my care.... He was very compassionate throughout my care period. He was also hands on.... He used Gonal-F and Ovidrel. We had 2 failed cycles with rest in between the cycles because of persisting ovarian cysts.
Everyone from the elevator man up to the doctors are friendly. The staff are friendly, always willing to help anytime you call or approach them. The clinic is clean and has a good ambient. The clinic is great and you will always feel at ease.... [The nursing staff at RMA were] Knowledgeable, nice and professional.... He used Gonal-F and Ovidrel. We had 2 failed cycles with rest in between the cycles because of persisting ovarian cysts.
How was your experience with Eric Flisser at RMA of New York?
He is a great doctor, he made me feel at ease each time I saw him. He was always willing to answer all my questions and address any concerns I had. Dr. Flisser is friendly and i am happy i entrusted him and his team with my care.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Be open minded and you are in great hands, if not the best hands..
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
He was very compassionate throughout my care period. He was also hands on.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
He used Gonal-F and Ovidrel. We had 2 failed cycles with rest in between the cycles because of persisting ovarian cysts. Glory to God we had a positive pregnancy test on the 3rd cycle
Describe your experience with the nursing staff at RMA of New York.
Knowledgeable, nice and professional
Describe your experience with RMA of New York.
Everyone from the elevator man up to the doctors are friendly. The staff are friendly, always willing to help anytime you call or approach them. The clinic is clean and has a good ambient. The clinic is great and you will always feel at ease.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
It was covered by insurance except the copay.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2013 - 2014, Successful
NPS
10
NPS
9
Age 34 - 35
4 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Flisser] pushed for IVF early on because we knew we wanted at least 2 kids and didn't want us to waste time on a bunch of Clomid or IUI cycles, but was fine with our decision to give it a try anyway. I felt he was pretty blunt and realistic about our chances.
At every monitoring session [at RMA New York], I got to see a doctor. Dr Flisser if possible, but always a doctor...In the middle of a cycle, when stress is at the highest, [the nurses] will go out of their way to be calm, kind and clear...It was always extremely busy, but I was always seen pretty quickly- within an hour of arrival.
How was your experience with Eric Flisser at RMA of New York?
I felt he was pretty blunt and realistic about our chances. He asked questions about what we wanted our family to be and how many children we wanted. He pushed for IVF early on because we knew we wanted at least 2 kids and didn't want us to waste time on a bunch of clomid or IUI cycles, but was fine with our decision to give it a try anyway.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Be very clear about what you want, and ask specific questions. You'll get specific answers.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
At every monitoring session, I got to see a doctor. Dr Flisser if possible, but always a doctor. Also, Dr Flisser answered (promptly) his own emails.
Describe your experience with the nursing staff at RMA of New York.
In the middle of a cycle, when stress is at the highest, they will go out of their way to be calm, kind and clear.
Describe your experience with your monitoring appointments at RMA of New York.
It was always extremely busy, but I was always seen pretty quickly- within an hour of arrival.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2021 - 2023, Successful
NPS
10
NPS
10
Age 35 - 37
2 IUI
1 IVF
Unexplained
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser is able to articulate complex science procedures in a simple manner that made it very easy to understand. He was honest and always provided opinions backed by science. My husband and I trusted him very much and felt that we were in good reliable hands...He backed every statement with scientific evidence which helped us to trust him tremendously. While I did not see Dr. Flisser at every appointment, he advised every treatment. The other doctors in the practice were very friendly and knowledgeable so it was never a concern for me...
The nursing staff [at RMA of New York] were the best. They work long hours but they always make sure to answer my questions...They always make decisions based on scientific evidence. The clinic has many patients due to their reputation and high success rate, so you may need to be a bit proactive at times...Dr. Flisser is able to articulate complex science procedures in a simple manner that made it very easy to understand. He was honest and always provided opinions backed by science. My husband and I trusted him very much and felt that we were in good reliable hands...
How was your experience with Eric Flisser at RMA of New York?
I am so grateful for Dr. Flisser and would recommend him to anyone who is having trouble conceiving. He was recommended to me by my gynecologist. My husband and I were feeling frustrated after having unsuccessfully been trying for a baby for about a year. Dr. Flisser immediately reassured us that we were not alone and that this was a common situation for many. He backed every statement with scientific evidence which helped us to trust him tremendously. While I did not see Dr. Flisser at every appointment, he advised every treatment. The other doctors in the practice were very friendly and knowledgeable so it was never a concern for me. When I had an ectopic pregnancy after my 2nd IUI treatment, Dr. Flisser helped me get through the painful experience and advised that IVF would be the safest next step. Luckily, I took his advice and I am now 9 weeks pregnant, all thanks for Dr. Flisser!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Listen to his advice. It’s always right.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser is able to articulate complex science procedures in a simple manner that made it very easy to understand. He was honest and always provided opinions backed by science. My husband and I trusted him very much and felt that we were in good reliable hands.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff were the best. They work long hours but they always make sure to answer my questions.
Describe your experience with RMA of New York.
RMA has the best doctors who are more than qualified in the fertility world. They always make decisions based on scientific evidence. The clinic has many patients due to their reputation and high success rate, so you may need to be a bit proactive at times.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
My insurance covered 80% of the treatments, so costs were reasonable.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
1 Fertility Medications
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He was amazing, knowledgeable and empathic. I couldn’t be more grateful for his approach...We did one clomid cycle and magically it worked first time. He explained we would do this 3 times and he didn’t speak too much about what would happen after that and frankly that made me way more hopeful vs him giving me a long list of what would come next if the other ways failed...
The clinic [RMA of New York] was great. Everyone was super nice and they always ran pretty much on time. I was never in my monitoring appointments for more than 30 mins, and all the nurses were very sweet and always very communicative about what happened when...She [nurse] was super communicative and always very solutions oriented. I wanted to try the clomid cycle but was going to be in another state so she explained where I could go so as not to miss that specific cycle...
How was your experience with Eric Flisser at RMA of New York?
He was amazing, knowledgeable and empathic. I couldn’t be more grateful for his approach. From the moment I met him, I know that I was in good hands and all I could think was why didn’t I come and see him sooner? I’d put off fertility treatment for a while because I was just so nervous. Without Dr Flisser, I’m not sure that I would have got this far.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Go now! Don’t put it off. It’s crazy that as women, we aren’t educated more about our bodies and most importantly how hard it is to actually get pregnant. Best to go sooner, learn about your body, learn about all of the elements that have to be just right for you to get pregnant. It’s much harder than we are led to believe. Armed with a great doctor and knowledge, I felt so much better about everything and I truly believe that had a big impact on me getting pregnant.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
He has an amazing bedside manner, I am from the UK and I often find the US healthcare system to be quite alarmist which I find super stressful and makes me not want to go to the doctors. Dr Flisser made the experience so relaxed whilst also answering my questions clearly
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We did one clomid cycle and magically it worked first time. He explained we would do this 3 times and he didn’t speak too much about what would happen after that and frankly that made me way more hopeful vs him giving me a long list of what would come next if the other ways failed.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Samantha cordero)
She was super communicative and always very solutions oriented. I wanted to try the clomid cycle but was going to be in another state so she explained where I could go so as not to miss that specific cycle.
Describe your experience with RMA of New York.
The clinic was great. Everyone was super nice and they always ran pretty much on time. I was never in my monitoring appointments for more than 30 mins, and all the nurses were very sweet and always very communicative about what happened when
Describe the costs associated with your care under Eric Flisser at RMA of New York.
I had most of it covered on my health insurance but have a few more bills expected to come. Without knowing the cost overall or having a comp analysis of other hospitals I couldn’t say anything further.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 31
1 IUI
PCOS
Ashkenazi Jewish
Middle Eastern
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser met with my husband and I, and explained that we'll first take the most basic approach since he assured us that there was no need to be invasive...After hormone blood tests, an ultrasound, and a semen analysis, Dr. Flisser provided a recommendation to take Letrozole, a trigger shot, and timed IUI...always picked up the phone to listen to any concerns...
the office [RMA of New York] is extremely organized and communicative...Fast responders...Even the financial teams are great, and everyone gets back to you right away...Dr. Flisser met with my husband and I, and explained that we'll first take the most basic approach since he assured us that there was no need to be invasive, which I greatly appreciated as I did not feel that was necessary either...
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser was the first specialist I saw and had great success. I had a consultation with him in October, and am now pregnant with twins. I found out over Thanksgiving weekend, so was successful on our first try! I always knew that I had a mild form of PCOS (multiple follicles on each ovary, irregular periods, and anovulatory cycles). So, after a few short months off of birth control I knew I needed to see a specialist. Dr. Flisser met with my husband and I, and explained that we'll first take the most basic approach since he assured us that there was no need to be invasive, which I greatly appreciated as I did not feel that was necessary either. He also had absolutely no judgements since most specialists say you need to wait a year of trying, but he knew there was no point in that for a patient with PCOS. After hormone blood tests, an ultrasound, and a semen analysis, Dr. Flisser provided a recommendation to take Letrozole, a trigger shot, and timed IUI. The process was beyond easy to say the least as the office is extremely organized and communicative. Dr. Flisser was amazing, got us through the process, always picked up the phone to listen to any concerns, and was so excited when we heard the first two little heartbeats at just 6 weeks! He has such a calming personality, and we are so lucky to have found a doctor like him! We are so thankful for Dr. Flisser, and would recommend him to anyone trying to start a family. He is your guy! Run - don't walk!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Voice all of your concerns. I guarantee he'll be able to help you through them.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
I took Letrozole cycle day 3-7 (5mg at night). Day 13 had an ultrasound and found 2 big follicles on each ovary (20 MM), and did an Ovidrel trigger shot. Day 14 did the IUI.
Describe your experience with RMA of New York.
Amazing. Organized. Communicative. Fast responders. Couldn't recommend them enough. All of the doctors there are great as well. I don't have any weaknesses. Even the financial teams are great, and everyone gets back to you right away.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 33
1 IVF
1st of 6 Docs
7 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I would say this, out of the 6 clinics I have been to, Dr. Flisser has been the most reliable, organized and trustworthy doctor. He made me feel at ease with my procedure. He is very knowledgeable in his work, his bedside manners were great and his empathy for his patients is amazing. He made sure that when I left to continue with my obstetrician I was in the right hands...We had 1 IVF with, egg retrieval and 1 transfer...He made sure to review my results even when while he was on vacation.
The clinic [RMA of New York] can appear overwhelming at first when looking at the amount of people waiting for monitoring. However, the wait time is very minimal and goes bye The staff are really nice and welcoming...My nurse and care coordinator were great communicators and worked really well as a team. I would always recieve a phone call and email with instructions.They would also write and say in every email to feel free to contact them whenever I had questions. It made me feel comfortable in turning to them for anything.
How was your experience with Eric Flisser at RMA of New York?
I would say this, out of the 6 clinics I have been to, Dr. Flisser has been the most reliable, organized and trustworthy doctor. He made me feel at ease with my procedure. He is very knowledgeable in his work, his bedside manners were great and his empathy for his patients is amazing. He made sure that when I left to continue with my obstetrician I was in the right hands.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Please be open to his suggestions and recommendations.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser is very personable and caring. He made sure to review my results even when while he was on vacation. He also kept his word about being there during the embryo transfer. He went above and beyond.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We had 1 IVF with, egg retrieval and 1 transfer. The medications prescribed included: Gonal F, Menopur, Cetrotide, Lupron, HCG, Estrace, Medrol and progesterone in oil.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Arielle)
My nurse and care coordinator were great communicators and worked really well as a team. I would always recieve a phone call and email with instructions.They would also write and say in every email to feel free to contact them whenever I had questions. It made me feel comfortable in turning to them for anything.
Describe your experience with RMA of New York.
The clinic can appear overwhelming at first when looking at the amount of people waiting for monitoring. However, the wait time is very minimal and goes bye The staff are really nice and welcoming.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 42
European
Income $200K - $499K
Accountant
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser was great from the beginning to the end of the process...he explained the process in detail, made sure that all the right testing was done, and everything was checked before we even started talking about cycles. He was very diligent, compassionate, attentive, and knowledgeable. He has great bedside manners...made me feel comfortable and assured that I am in the right place.
The [RMA of New York] clinic is very organized. They have developed their systems really well. I never waited long time to see a nurse or a doctor. They are super quick to answer emails or call back after a voicemail. And everyone is super nice...The nursing staff is very professional, knowledgeable, compassionate. Everything works like clockwork...Dr. Flisser was great from the beginning to the end of the process!
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser was great from the beginning to the end of the process! I came to see him after I already had a consultation with another fertility doctor. In that prior appointment , I felt very rushed to make the decision and pay the money. When I came to see Dr. Flisser, he explained the process in detail, made sure that all the right testing was done, and everything was checked before we even started talking about cycles. He was very diligent, compassionate, attentive, and knowledgeable. He has great bedside manners!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Trust the process!
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Doctor Flisser took the time to go through the process with me, answered all the questions I had, and made me feel comfortable and assured that I am in the right place.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff is very professional, knowledgeable, compassionate. Everything works like clockwork.
Describe your experience with RMA of New York.
The clinic is very organized. They have developed their systems really well. I never waited long time to see a nurse or a doctor. They are super quick to answer emails or call back after a voicemail. And everyone is super nice!
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2021, Successful
NPS
10
NPS
9
Age 27 - 32
1 IUI
1 IVF
PCOS
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser truly cares about his patients. When I had a recent miscarriage he was so supportive, caring and showed genuine empathy for my ordeal. He is a great doctor and person...Wonderful doctor who truly cares for his patients wellbeing. He understand how much we want to build our gmail it and he does everything he can to make it happen. Very compassionate and caring person...
Sometimes it [RMA of New York] does have a factory type feeling and like I am just another number, however, I have had an overall extremely positive experience there and have gotten great care...Sometimes it can be hard to reach some of the nurses and coordinators etc but they are all very helpful and compassionate people and there to help as much as they can...
How was your experience with Eric Flisser at RMA of New York?
Wonderful doctor who truly cares for his patients wellbeing. He understand how much we want to build our gmail it and he does everything he can to make it happen. Very compassionate and caring person and it’s a pleasure to have him as our doctor.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser truly cares about his patients. When I had a recent miscarriage he was so supportive, caring and showed genuine empathy for my ordeal. He is a great doctor and person.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Samantha )
Sometimes it can be hard to reach some of the nurses and coordinators etc but they are all very helpful and compassionate people and there to help as much as they can.
Describe your experience with RMA of New York.
Sometimes it does have a factory type feeling and like I am just another number, however, I have had an overall extremely positive experience there and have gotten great care. I would recommend this clinic to others as it as helped me have my son and hopefully more children in the future.
Describe your experience with your monitoring appointments at RMA of New York.
I couldn’t always go during monitoring hours and the clinic was pretty accommodating with the times that worked for me.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
1 Embryo Freezing
Male Factor
European
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I felt very comfortable under Dr. Flisser’s care. He was always clear, efficient, friendly and patient. He answered any and all questions I had and put me at ease whenever I was nervous. He performed my transfer and explained the whole procedure to me beforehand and walked me through it. I felt very comfortable and confident...See if it’s possible for him to do your retrieval, too.
I loved RMA! It always felt so clean- waiting room and examining rooms! I loved that there was a coffee machine and a water machine in the waiting room and plenty of seating. The office was run very efficiently! It was easy to sign in and check out. Everyone was always friendly and helpful!...Courtney was my IVF coordinator and was excellent at responding to my emails in a very timely manner. She was always friendly, patient, kind and so helpful. I never felt like I was a bother to her, even if I had sent numerous emails. She was great!
How was your experience with Eric Flisser at RMA of New York?
I felt very comfortable under Dr. Flisser’s care. He was always clear, efficient, friendly and patient. He answered any and all questions I had and put me at ease whenever I was nervous. He performed my transfer and explained the whole procedure to me beforehand and walked me through it. I felt very comfortable and confident.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
See if it’s possible for him to do your retrieval, too.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Courtney)
Courtney was my IVF coordinator and was excellent at responding to my emails in a very timely manner. She was always friendly, patient, kind and so helpful. I never felt like I was a bother to her, even if I had sent numerous emails. She was great!
Describe your experience with RMA of New York.
I loved RMA! It always felt so clean- waiting room and examining rooms! I loved that there was a coffee machine and a water machine in the waiting room and plenty of seating. The office was run very efficiently! It was easy to sign in and check out. Everyone was always friendly and helpful!
Describe your experience with your monitoring appointments at RMA of New York.
I loved that the monitoring hours started so early (at 7am) because I was able to go without being late for work. My recommendation would be to get there early! The earlier you arrive, the less time you have to wait. As it gets closer to the middle to end of the monitoring hours window, there tends to be more people.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2019, Successful
NPS
7
NPS
N/A
Age 31
6 IUI
1 IVF
1 Embryo Freezing
European
Income $200K - $499K
Only Doc Seen
Donor Sperm
LGBTQ+
Neutral
Successful
Dr. Flisser is very academic in nature and therefore is able to explain things in a very scientific and clear manner. I felt during the course of treatment that he didn't always address all of my concerns as quickly as I would have liked. I usually had to push to add new hormones or try new things after repeated failed IUIs. Dr. Flisser is a very kind and warm person with a gentle bedside manner...knows what he is doing and in the end was probably correct in his course of treatment however, I would have appreciated a little more understanding/compassion when I was feeling anxious, confused, etc.
It's extremely hard to feel like a human at a facility such as RMA. They see so many patients every day and you are not always seen by your main doctor so you don't feel like anyone really knows your situation/case very well...Dr. Flisser is very academic in nature and therefore is able to explain things in a very scientific and clear manner. I felt during the course of treatment that he didn't always address all of my concerns as quickly as I would have liked. I usually had to push to add new hormones or try new things after repeated failed IUIs. Dr. Flisser is a very kind and warm person with a gentle bedside manner.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser is very academic in nature and therefore is able to explain things in a very scientific and clear manner. I felt during the course of treatment that he didn't always address all of my concerns as quickly as I would have liked. I usually had to push to add new hormones or try new things after repeated failed IUIs. Dr. Flisser is a very kind and warm person with a gentle bedside manner.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Dr. Flisser knows what he is doing and in the end was probably correct in his course of treatment however, I would have appreciated a little more understanding/compassion when I was feeling anxious, confused, etc.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
It's extremely hard to feel like a human at a facility such as RMA. They see so many patients every day and you are not always seen by your main doctor so you don't feel like anyone really knows your situation/case very well.
7
Doctor
Eric Flisser
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
PCOS
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser listened to my concerns and always took as much time as needed to answer my questions. He also remembered me from visit to visit which is impressive based on the number of patients he has...After each round, Dr. Flisser explained why this might be happening, and gave me options from there. He has a great way of explaining things using analogies and concepts that a non doctor can easily understand. I was trying to avoid IVF (cost, time, etc) and I never felt forced into it. After many conversations with Dr. Flisser, and when my partner and I were ready, we made the decision to proceed with IVF...
The [RMA of New York] clinic has a ton of patients and you are just one. Because of this, you have to speak up for your own concerns and needs. Wait times can be long but never more than 30-40 minutes. You cannot contact your doctor directly, you can only speak through the nursing team and you can of course request a call with your doctor through them. I will say it is very easy to call the clinic and leave a message with the team - a nurse will usually get back to you that day.
How was your experience with Eric Flisser at RMA of New York?
I did about 5 rounds of letrozole with Dr. Flisser, and 4/5 resulted in a chemical pregnancy. After each round, Dr. Flisser explained why this might be happening, and gave me options from there. He has a great way of explaining things using analogies and concepts that a non doctor can easily understand. I was trying to avoid IVF (cost, time, etc) and I never felt forced into it. After many conversations with Dr. Flisser, and when my partner and I were ready, we made the decision to proceed with IVF. I only saw Dr. Flisser on some of the monitoring visits, but any procedure or appointment that could be planned ahead of time - he was the doctor I saw. I ended up needed a small surgery before I could proceed with the embryo transfer and he did the surgery for me. He also did my embryo transfer. After successfully getting pregnant, I had some light bleeding (it ended up being nothing) and I called the office to see if I could come in, and Dr. Flisser made sure to see me even though it was outside of monitoring hours. I have nothing but wonderful things to say about him!!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Be your own advocate. If you’re worried about something or have a question - always ask! Don’t be afraid to call the office with even the slightest concern. Keep on top of your meds if you’re doing IVF. No one will remind you to refill them if they’re getting low.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser listened to my concerns and always took as much time as needed to answer my questions. He also remembered me from visit to visit which is impressive based on the number of patients he has!
Describe your experience with RMA of New York.
The clinic has a ton of patients and you are just one. Because of this, you have to speak up for your own concerns and needs. Wait times can be long but never more than 30-40 minutes. You cannot contact your doctor directly, you can only speak through the nursing team and you can of course request a call with your doctor through them. I will say it is very easy to call the clinic and leave a message with the team - a nurse will usually get back to you that day.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
My insurance fully covered my care.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at RMA of New York.
I was supposed to be prescribed two types of needles (one for drawing and one for injecting). Only one type of needle was called in. When I discovered this, I called and they sent the needle information to the pharmacy, but they were the wrong style of needle. I’m not sure if that was the pharmacy’s fault or the clinic’s fault. Because of these two mishaps, my embryo transfer was delayed a bunch of days. That was frustrating.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 38
1 IUI
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I really needed someone who would basically take my hand and guide me every step of the way. And that's what he [Dr. Flisser] - and the nurses, all did...Very nice and clear when he explained what the situation was and the options we had. Understanding of how we/I was feeling (considering the 3 previous miscarriages) and always very careful and kind in everything he said...a full IUI, which means a cycle of hormones meds for 4 days after the cycle, then a trigger shot and then IUI. I was always carefully monitored between blood tests and simple chats with the nurses. And it worked!
RMA is great! I never had an issue of delay or non-responsive staff. When they gave me an appointment, I think the wait time was no longer than 5 minutes, which is incredible considering how it usually works in New York. Blood test results were available extremely fast and you would always get a call and an email...I was always carefully monitored between blood tests and simple chats with the nurses...
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser is amazing. We had a great experience. Very nice and clear when he explained what the situation was and the options we had. Understanding of how we/I was feeling (considering the 3 previous miscarriages) and always very careful and kind in everything he said. He had his moment of joy when we did the ultrasound and could see something and hear a heartbeat. A genuine moment of joy for us. I told him this, I wish we could just have him as our doctor until the end, because in 11 years of living in New York, I have never had such a great experience with a doctor as I did with Dr. Flisser and RMA in general. I would definitely recommend him and RMA to anyone!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Trust him. Tell him every thought you have, any doubt or question. He will put you at ease and assist you every step of the way. Whether is a small or big issue, just trust him!
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
My husband and I went to see Dr. Flisser for the first time in April 2021. We had 3 miscarriages in the past year and we wanted to better understand what the situation was. From the very beginning, Dr. Flisser has been beyond amazing. Extremely caring, patient, and clear in everything he was telling us and suggesting us to do. He first suggested trying with hormones injections and then naturally at home. It didn't work - which could have also been because we were both traveling and all over the place. So we decided to move forward with IUI in September! And it worked! Since the first day of the positive test, Dr. Flisser and his whole team was there for us every step of the way. After the bad experiences we had in the past, I really needed someone who would basically take my hand and guide me every step of the way. And that's what he - and the nurses, all did. I had a weekly visit from week 4 until week 8, which is when he dismissed us and "graduated" us to an OBGYN - which he recommended. During every visit and ultrasound, Dr. Flisser was always extremely nicely and with a very positive attitude. We never got to the point where we could hear a heartbeat and he was genuinely happy for us, as we were all part of the team. I wish he could follow us until the end, as in my 11 years in New York, this is probably the first time I had a positive experience with a Doctor. He is amazing and I would recommend him, his team and RMA in general to everyone. They really take care of you and treat you like a real person, and not just like the "next patient."
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
First time we decided to give it a try, Dr. Flisser suggested to try with a hormone trigger and then try at home. Our issue is probably mainly that I am not that young and eggs are not as many as I would love to, so he suggested to try naturally with a little kick first and see how it went. We were leaving for the summer so we thought to give it a try like this. It didn't work (which now, going back to the summer we had, maybe it was better it didn't). So when we got back we decided to try with a full IUI, which means a cycle of hormones meds for 4 days after the cycle, then a trigger shot and then IUI. I was always carefully monitored between blood tests and simple chats with the nurses. And it worked!
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Samantha Corder, Ariel Azarian and Dr. Estevez who did IUI )
I only have good words for all the nurses and staff I dealt with when I was at RMA. I needed someone who would take my hand and walk me through every step of the way and that was available in answering questions or doubts. And I got that, from day 1. Samantha Cordero and Ariel Azarian were always available via email and phone whenever I had a question or just needed to ask something. Exactly what I needed!!! Dr. Estevez, who performed the IUI, was simply wonderful. She put me at easy and we had a big laugh, making everything just more natural and better for me.
Describe your experience with RMA of New York.
RMA is great! I never had an issue of delay or non-responsive staff. When they gave me an appointment, I think the wait time was no longer than 5 minutes, which is incredible considering how it usually works in New York. Blood test results were available extremely fast and you would always get a call and an email.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
9
Age 40
1 IVF
Unexplained
Ashkenazi Jewish
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser was always kind and patient, answering any and all questions. He remembered me each time I saw him...He was a straight shooter, kind, full of knowledge and very patient to share and collaborate...He even took phone calls to discuss specific risks and concerns that came up for us after viewing all of the risk materials prior to the retrieval..
They [RMA of NY] do a great job but know that it won't be intimate. I never found that the doctors treated me like a number, if anything, their experience with so many people made them more communicative and organized...I found all of the nurses at RMA to be caring and qualified. I spoke to many of them on the phone with questions/concerns throughout and always felt supported
How was your experience with Eric Flisser at RMA of New York?
I had met with a different doctor at a different facility initially and didn't feel like it was a good fit. I received a referral to Dr. Flisser and immediately liked his style. He was a straight shooter, kind, full of knowledge and very patient to share and collaborate. I had read that you could feel like a number at RMA but aside from the scale of the operation and obvious impact of coordinating so many people, I felt supported and comfortable. RMA doesn't guarantee that your doctor will do your retrieval but guarantees that they will do the transfer on their "day of the week". When it was found that I would need to transfer early, Dr. Flisser made himself available to do the transfer for me. That showed me that they go above and beyond. My infertility was unexplained and I don't feel I was a complicated case, but at 40 years old I felt that he took my case seriously and did very well by me and my husband. He even took phone calls to discuss specific risks and concerns that came up for us after viewing all of the risk materials prior to the retrieval.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
He was great. I highly recommend him if you are looking to feel heard and important. I like warm and fuzzy doctors, and he wasn't overly fuzzy but definitely warm! He is really helpful if you want to understand everything in full detail. His responses always went above and beyond.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser was always kind and patient, answering any and all questions. He remembered me each time I saw him. I found that regardless of which doctor I saw for monitoring they took the time to explain what I was looking at on the screen and to answer questions. Quick turn around with nurses and coordinators, and I had direct email addresses.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
He used a fairly standard one as my case didn't seem too complicated but I don't recall the details.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel)
I found all of the nurses at RMA to be caring and qualified. I spoke to many of them on the phone with questions/concerns throughout and always felt supported. The nurses during the transfer were so kind, and went out of their way to make me feel comfortable. I felt rushed out to the recovery room by one of the nurses on the day of the retrieval which I didn't care for. I overall had a lovely coordinator who seemed organized, really cared and was rooting for me. I do recommend to anyone using RMA that they do their homework and look out for themselves as backup because there were a few things that were overlooked, for example, my coordinator told me I had the latest genetic testing but I swore I recalled a different doctor telling me they had updated the testing and after pushing to speak to the doctor about it I ended up opting for additional genetic testing. She also told me that I could use progesterone in different formats even though I had a peanut allergy, but I found out from talking to the doctor that I would be allergic to all except the injectable. The pharmacy likely would have caught that, but always cross reference anything medical related with the doctor and the internet!
Describe your experience with RMA of New York.
It is a big operation. They do a great job but know that it won't be intimate. I never found that the doctors treated me like a number, if anything, their experience with so many people made them more communicative and organized.
Describe your experience with your monitoring appointments at RMA of New York.
Every doctor that I saw explained everything and didn't make me feel rushed.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
My insurance covered almost all of it. I paid for copays and optional embryo testing. RMA handled all of the billing with Cigna.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I was never offered multiple embryos. I thought it had to do with my age but I am not sure.
What specific things went wrong at RMA of New York?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at RMA of New York.
I already commented - I was told I could use progesterone suppositories even though I was allergic to peanuts, but the doctor then told me I couldn't.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
PCOS
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Flisser] was professional and very knowledgeable. He gave me plenty of time to ask all of the questions that I had and answered them carefully...was always prepared for my visits and knew all of the background of my situation before seeing me...When things didn’t go well with one method, he always had another idea. He was also very honest with me about how long a process could take or how much it could cost.
They [nurses at RMA of New York] were kind, friendly, compassionate, and could answer all of my questions. I never felt like they were rushing me off the phone. More importantly, they provided feedback and call backs on time. I had an overall positive experience with my IVF coordinator, but she was a bit slow to respond to emails...
How was your experience with Eric Flisser at RMA of New York?
I had a great experience with Dr. Flisser at Reproductive Medical Associates of New York. He was professional and very knowledgeable. He gave me plenty of time to ask all of the questions that I had and answered them carefully. I could tell he had experience with a lot of cases by his answers. He was always prepared for my visits and knew all of the background of my situation before seeing me. He made me feel comfortable and confident that I could get pregnant despite my situation. When things didn’t go well with one method, he always had another idea. He was also very honest with me about how long a process could take or how much it could cost. He made this painful process very bearable for me!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Be optimistic about getting pregnant in the long run, but pessimistic about getting pregnant in the short run. (i.e. - don't get your hopes up that each attempt will work, prepare yourself for each one to fail, but know that eventually you will find something that works).
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Human! Dr Flisser was always very prepared for my visits, had all of the background of my case. He also remembered details about my personal life (i.e. that I ran the NY marathon). He didn't make me feel rushed in appointments - he gave me time to ask all of my questions.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
The problem was that I didn't menstruate or ovulate. I seemed to be stuck in the baseline of my cycle. We tried three different rounds of oral medications, but my hormones would not move out of the baseline phase. Next, Dr. Flisser gave me the choice between IUI and IVF. Ultimately my husband and I chose IVF. Our insurance didn't cover either, so we decided we would prefer to get right to IVF rather than spend a lot of time on IUI, which has a lower probability of success, especially because my hormones had been so non-reactive. On my first IVF cycle, I was overstimulated and had to stop treatment. Dr. Flisser expected my reaction to be slow since it had with the oral medication, but turned out I reacted much better to the injectible hormones, too good, actually! My second IVF cycle was successful. They were able to retrieve about 40 eggs which ultimately yielded 11 high quality embryos. After the retrieval, I took progesterone and estrogen to prepare for the transfer. The transfer went well, and now I am pregnant and have just been discharged from RMA :)
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Courtney Searcy)
The nursing staff in general were EXTREMELY helpful. They were kind, friendly, compassionate, and could answer all of my questions. I never felt like they were rushing me off the phone. More importantly, they provided feedback and call backs on time. I had an overall positive experience with my IVF coordinator, but she was a bit slow to respond to emails. We also had 2 instances where she had told me she would call in prescriptions, but when I called the pharmacy they did not have them (not sure whose fault this was). After this happened, I stopped communicating with her by email for urgent-ish things and just called the office and spoke with whoever was working that day, which worked just fine.
Describe your experience with RMA of New York.
Strengths 1) Lots of experience - whatever your issue is, they have seen it before! 2) Great lab system. 3) Lots of past success. 4) Comfortable, accessible office at 635 Madison Ave 5) Personable staff Weaknesses Only downside I experienced was was when I tried to do monitoring in their downtown office, at 594 Broadway. The waiting room was very cramped (this was pre-Covid) and the wait times were really long. I would suggest using the 635 Madison Avenue office if you choose RMA of New York and you live in the city.
Describe your experience with your monitoring appointments at RMA of New York.
Before Covid 19, the monitoring was during monitoring hours. After Covid 19, they set up specific windows. Wait times were MUCH lower after Covid 19.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
IVF procedure was about 13,500, anaesthesia another 1500. (Insurance did not cover this). Injectible hormones were about 3,000 all in.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at RMA of New York.
There were 2 discrepancies with prescriptions being called into pharmacies, but once again, impossible to know where the ball was dropped. In the end, small price to pay for such a great doctor!
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 41 - 42
2 IVF
Male Factor
Income $200K - $499K
Business Executive
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser is the perfect combination of competence and kindness. He does not give false hope and simply provides the facts and the data behind it -- but in a kind and understanding way...Dr. Flisser recommended eSET for me...Dr. Flisser took the time to get to know me and my husband. I never felt rushed with him and felt like I could ask anything.
I had positive experiences with all of the nurses and care coordinator [at RMA of New York]...Really the only weakness was their finance team. I felt as though they were disorganized and slow to respond. I suggested this to the head of finance and the issues were quickly resolved. I was quite frustrated with the finance team that I worked with early in the process and then quite happy with the new team once they were in place so hopefully this is no longer an issue.
How was your experience with Eric Flisser at RMA of New York?
In a some ways, I feel as though Dr. Flisser is part of our family. He helped my husband and I conceive our first son so when it came time to get pregnant again, we did not hesitate to go back to him. Dr. Flisser is the perfect combination of competence and kindness. He does not give false hope and simply provides the facts and the data behind it -- but in a kind and understanding way. For my second pregnancy, we were disappointed when a frozen embryo from our first did not take and then an IVF round didn't work either. Dr. Flisser called personally each time (on the weekend once) to discuss results and always a new course of action to optimize our next round. Not only would I recommend Dr. Flisser to a good friend, I actually have and they also feel similarly about him. I can't recommend him enough. Good luck!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
none
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser took the time to get to know me and my husband. I never felt rushed with him and felt like I could ask anything.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We used a frozen embryo from a round when my older son was conceived. That didn't work so we then did a round of IVF with PGD/PGS not resulting in genetically sound embryo. We then used estrogen to better align the timing of my follicles to be able to mature the eggs at the same rate and that round resulted in one embryo, pregnancy, and birth of my son. So three rounds total.
Describe your experience with your nurse at RMA of New York.
I had positive experiences with all of the nurses and care coordinator.
Describe your experience with RMA of New York.
Really the only weakness was their finance team. I felt as though they were disorganized and slow to respond. I suggested this to the head of finance and the issues were quickly resolved. I was quite frustrated with the finance team that I worked with early in the process and then quite happy with the new team once they were in place so hopefully this is no longer an issue.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Flisser recommended eSET for me.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
9
Age 33 - 34
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Eric Flisser] He is also very frank and has no problem being completely honest, even if it’s something you don’t want to hear but you need to hear. He’s compassionate but he’s also very matter of fact, so don’t expect a lot of small talk or joking around with him. If you need that in a doctor he may not be a good fit...I always felt like Dr Flisser had a personal stake in the success of my treatments and I also think he handled my miscarriage with a lot of empathy.
A ton of people go to this clinic [RMA of New York] so if you are interested in a more personalized experience, this might not be a good fit. They are extremely effective though. There is a reason so many people go there. The open hours are convenient because I could go before work. The nursing staff is mostly great. Billing can be confusing and you have to stay on top of it and make sure they are billing correctly for you.
How was your experience with Eric Flisser at RMA of New York?
Dr Flisser is extremely skilled and I always had complete confidence he’d help me reach my goal of having a child, which he did. I am very. Grateful for that. He is also very frank and has no problem being completely honest, even if it’s something you don’t want to hear but you need to hear. He’s compassionate but he’s also very matter of fact, so don’t expect a lot of small talk or joking around with him. If you need that in a doctor he may not be a good fit.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Ask him all the questions. He won’t treat you like you are crazy for asking. He is very receptive to any and all questions even if you think they are weird.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
I always felt like Dr Flisser had a personal stake in the success of my treatments and I also think he handled my miscarriage with a lot of empathy.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
My IVF treatment was his standard of care because I didn’t have any special circumstances. I do not remember specifics unfortunately. For the transfer I know that I took estrogen and PIO injections.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel)
Ariel was amazing. I feel like she really got to know me so well and was so empathetic when I had my miscarriage. She was also so thrilled for the birth of my daughter. I feel like we could be friends. I still send her updates.
Describe your experience with RMA of New York.
A ton of people go to this clinic so if you are interested in a more personalized experience, this might not be a good fit. They are extremely effective though. There is a reason so many people go there. The open hours are convenient because I could go before work. The nursing staff is mostly great. Billing can be confusing and you have to stay on top of it and make sure they are billing correctly for you.
Describe your experience with your monitoring appointments at RMA of New York.
They were hit or miss in terms of wait times. Dr Flisser always saw me if he was in. He made a point to see me for monitoring my pregnancy ultrasounds.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
I don’t. Most was covered by my insurance.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 46
Donor Eggs
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We really liked Dr Flisser's approach to patient care. ... he explained things in ways that made sense to us and offered practical, results-oriented advice. I knew going in we'd need to use a donor egg, but my husband wasn't quite there. Dr. Flisser talked to my husband in a manner that clarified things for him and made him feel comfortable with the path forward. ... And he showed empathy, enthusiasm and authentic support throughout the process.
We loved the whole staff at RMA. Dara in particular was so helpful. She was responsive and no question was too small. ... Strengths: Great doctors and staff Psychologist on staff to meet with you about the process and also screen donors On site donor matching program Responsive and caring staff Good morning office hours Weaknesses: The office could use an update I was surprised they didn't offer more holistic services or talk about that more
How was your experience with Eric Flisser at RMA of New York?
We really liked Dr Flisser's approach to patient care. We didn't need a lot of "kumbai-ya" but we felt that he really listened, he explained things in ways that made sense to us and offered practical, results-oriented advice. I knew going in we'd need to use a donor egg, but my husband wasn't quite there. Dr. Flisser talked to my husband in a manner that clarified things for him and made him feel comfortable with the path forward. And throughout the whole process, he answered questions and talked about the process in a way that was reassuring. We were lucky in that we had a very smooth process to getting pregnant (great egg donor result, all of our embryos had great genetic testing results, we got pregnant from the first transfer) but I feel confident that if that hadn't been the case, Dr. Flisser would have been great in less than ideal circumstances.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Tell him up front where your head is at with the process. By being honest with him about how I felt and where my husband was with things, he was able to provide the appropriate information in a way that made us both feel really comfortable. He's more soft spoken and not a huge "talker" but I always felt that I got what I needed from every appointment.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr Flisser listened to us from the very beginning. He was able to explain his recommended approach in ways that worked for both me and my husband who process things differently. And he showed empathy, enthusiasm and authentic support throughout the process. I appreciated him always answering my questions in a way that made me feel like nothing was too small or dumb to ask and when I felt anxious, he responded with empathy.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We went straight to donor egg because of my age and very low ovarian reserve. Due to the timing of things with our donor, we did a frozen cycle. We did the highest level of PGD testing available (with all the mosaic testing.) I took Estradol (2 and then 3 times per day), thyroid medication once a day (I was not on it previously but he likes your numbers low) and progesterone shots once a day starting four days before the transfer. We didn't want to choose the sex so they picked what they thought was the best embryo. I had a positive pregnancy from the first transfer. Post transfer, I stayed on all the medication throughout the ten weeks I was at RMA, tapering off the meds the last week.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Dara Berg)
We loved the whole staff at RMA. Dara in particular was so helpful. She was responsive and no question was too small. She got on the phone one weekend to talk to me about the donor process when we had concerns and when there was a small issue with how something was handled, she not only quickly put at us at ease, but she apologized which goes a long way. There was no defensiveness which I really appreciated. the whole staff was great. From the women taking blood in the morning to every person we interacted with throughout the process, they were helpful, empathetic, well-informed and enthusiastic. We felt very well cared for.
Describe your experience with RMA of New York.
Strengths: Great doctors and staff Psychologist on staff to meet with you about the process and also screen donors On site donor matching program Responsive and caring staff Good morning office hours Weaknesses: The office could use an update I was surprised they didn't offer more holistic services or talk about that more
Describe the costs associated with your care under Eric Flisser at RMA of New York.
$15.5K for egg donor and retrieval (shared cycle) $10,350 for recipient treatment psych orientation $300 $1.5K for genetic testing $40 copay per visit Medications - not sure exactly but around $1,000 with my coverage
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
The only issue we faced was that our regular patient coordinator was off on the day we were told we had matched with a donor. The person who called wasn't aware that we had originally requested to be the sole recipient and it was for a shared cycle. It causes some confusion and stress for us initially, but over the weekend, our regular patient coordinator got in touch with us and when I voiced my concerns, got on the phone with me, explained the rationale, apologized for the mistake in how things were communicated (they felt it was a great match so at least wanted to offer us the opportunity.) And when we had additional questions to help make our decision, provided all the resources we needed to do so. So it ended up totally fine and we appreciated the effort that was made to fix the mistake in communication.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5