Rated 9.7
Strongly recommend: 95%Neutral: 5%9.7
95% strongly recommend
8 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.4
7.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Boston University School of Medicine
Residency
UCLA
Fellowship
Harvard Medical School

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Erin Lewis works in 1 office at

Reproductive Biology Associates - Atlanta (Prelude Network Clinic)
Rated 8.8
Strongly recommend: 69%Neutral: 21%Don't recommend: 10%8.8

Explore Clinic
Sandy Springs (main office)
1100 Johnson Ferry Road NE, Suite 200
Atlanta, GA 30342
Erin Lewis works at

Reproductive Biology Associates - Canton (Prelude Network Clinic)
Rated 6.9
Strongly recommend: 43%Neutral: 34%Don't recommend: 23%6.9

Explore Clinic
Marietta
699 Church Street, Suite 240
Marietta, GA 30060

8 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 30
1 IVF
Male Factor
European
Income $200K - $499K
Nurse or HC Services
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Erin Lewis is] very clear that her goal is to prevent any losses and to minimize how many times you have to go through any of the procedures involved in this process. She is also realistic based off of the circumstances personal to you about alternative outcomes and how she will approach modifying things for the next time or in the future should you face any sort of negative outcome or loss. Not only does she have a back up plan but she has multiple of them so she is prepared to approach all angles of what may need to be modified to provide you with success.
Them [RBA] clinic is excellent really. They made it very easy and timely to get my initial consult and all appointments in throughout the process. They don’t make you wait or be on any waitlist start a cycle they prioritize you and fit you in and are seemingly very dedicated to working around and for their patients. Their online website/prelude app makes it extremely easy to communicate through messaging with the nursing staff, financial staff, appointment coordinators etc. to arrange whatever you may need or ask whatever questions you may have. When I have had an appointment I have never had to wait longer than five minutes in their lobby. The facility itself is very clean, up-to-date and functional. Staff that draws your blood the ultrasound techs in the front desk have all been kind and considerate and made it very comfortable for somebody like me and it’s pretty quiet and nervous about being in the situation and I appreciate it endlessly.
How was your experience with Erin Lewis at Reproductive Biology Associates - Atlanta (Prelude Network Clinic)?
As I mentioned before, Dr. Lewis it’s truly the first doctor or really person throughout my IVF journey over the last 1.5 years to actually ask me if I was doing okay physically, mentally and emotionally. Not only is she just a genuinely good person and cares about you as a human being but she is incredibly intelligent well trained and prepared to personalize your treatment regardless of what setbacks You may encounter along the way. She will take the time whenever you need to schedule an appointment in person or on the phone telephone, as I live three hours away it has been very convenient to be able to schedule telephone calls with her, and in then she will answer any questions you have as well as go over all the options available as well as her recommendation. Not only will she tell you her recommendation but she will tell you why and she will use actual evidence-based medicine that is current to back up why she’s recommending some thing to you. She is not stuck in the past or in any old routines that some IVF doctors get in , she it’s very clear that her goal is to prevent any losses and to minimize how many times you have to go through any of the procedures involved in this process. She is also realistic based off of the circumstances personal to you about alternative outcomes and how she will approach modifying things for the next time or in the future should you face any sort of negative outcome or loss. Not only does she have a back up plan but she has multiple of them so she is prepared to approach all angles of what may need to be modified to provide you with success. I am currently starting my second egg retrieval, first one with her, this week. I feel very comfortable with the plan we have for it as well as for freezing and biopsy of the embryos we will (hopefully) get! Along the way to prepare for this I had an HSG performed, and an ERA to determine the best transfer time for me. Unfortunately the last clinic had not recommended biopsy of the embryos because I was 29 (which I say to anyone embarking- just biopsy them It’s worth it) so unfortunately we don’t know the quality of the embryo that had been transferred by her from the old clinic. So this time we plan to biopsy them. She did notice that I had some cervical stenosis as well and should that have been one of the reasons for my transfer failures she has explained to me that we can do a cervical dilation three weeks prior to my next transfer in order to eliminate that obstacle. So clearly as you can see she is looking to scientifically determine all angles of what may be causing your fertility and prevent them in the future to provide you with success. I feel very confident and encouraged she is going to make it happen for us and will be determined to do so.
What's one piece of advice would you give a prospective patient of Erin Lewis at Reproductive Biology Associates - Atlanta (Prelude Network Clinic)?
Absolutely feel peace of mind she and her staff will take care of you the way you deserve to be treated during this journey in your life.
During treatment, were you treated like a number or a human with Erin Lewis at Reproductive Biology Associates - Atlanta (Prelude Network Clinic)?
When I first talked to Dr. Lewis it was on the telephone as I do live 3 1/2 hours away from her clinic. This was after going through a retrieval with two failed transfers at a different facility in a different state that had been somewhat traumatizing. I realized when she answered the phone she was the first person at a fertility clinic to ask me “how are you have you been doing OK?“ I can’t even describe to anyone what that meant to me and how much I realized until that moment I had not been treated like a human being or had any of my emotions considered throughout the process. Had my last embryo that was created at the old facility transported to Dr. Lewis and unfortunately I did not take but a no-fault to her. I am currently starting my stim cycle for a new IVF round with her as I write this. I can say that over the last six months of tests, procedures, and conversations with her she has remained one of the kindest and “human” doctors I have ever had. Mind you, this is in addition to her incredible intelligence and training.
Describe the protocols Erin Lewis used in your cycles at Reproductive Biology Associates - Atlanta (Prelude Network Clinic) and their degree of success.
So basically When I first had my consultation with Dr. Lewis I had one remaining embryo from the previous terrible facility I do used, but had not been biopsied. I had not had an HSG done at the other facility, so we did that procedure first, it was normal. Then since we do not know the quality or any information about that last embryo we transported to Dr. Lewis we did an ERA procedure which essentially measures your receptivity to implantation after a certain amount of progesterone exposure. This procedure was important to complete so that if the reason my prior transfers Hatfield were related to needing more or less progesterone transporter to be successful we would know that moving forward. Mine ended up coming back receptive on a standard day most people are which is what I had had my previous transfers at. So at that point we thought it was worth attempting to transfer the embryo, during the ERA Dr. Lewis discovered that I had pretty significant cervical stenosis and mentioned perhaps that could be another factor related to my past failed transfers. I explain to her I noticed my prior clinic physician struggling with my cervix as well and he had passed the embryos back-and-forth through the tubing during the transfer which was shocking to her. She looked back through the record and that physician had never even documented the struggle with my cervix or having done that to the embryos which disturbs me. But we decided it was worth a shot since the transfer catheter is much smaller than the ER a catheter to move forward with the embryo transfer of that last sent embryo. Unfortunately it did not work so moving forward with this IVF cycle I’m starting this week we are going to of course biopsy any hope for embryos we have but also she explained that three weeks before we transfer any frozen biopsied embryo that she wants to perform a cervical dilation procedure, which is essentially an outpatient surgery procedure . (Usually covers by insurance btw bc it’s a medical diagnosed problem) Tess eliminating that as an obstacle to the next transfer. She has made it very clear that her goal is to make this the last egg retrieval I have to go through to get as many embryos as possible and to do everything they can to make the next one successful.
Describe your experience with the nursing staff at Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
Dr. Lewis interfacility use the Prelude Connect app which is freaking awesome. I had not had any resource like this in anyway at the facility I had used before. Essentially you can message the nursing staff anytime, if you do it after business hours they will get back to you as soon as the business hours return, there is a number for after hours you can call them. This app also posts all of your labs end it has a calendar that the nurses put your appointments in and medication‘s with doses and times on, which could be adjusted by them lifetime if needed which is very helpful. They have all been very compassionate and competent. Rachel I will say particularly has been one of the best nurses that I have had take care of me, I have a nurse practitioner who worked many years as a nurse (and she didn’t know that or anything) but I say that to emphasize she really does the right thing by her patients.
Describe your experience with Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
The clinic is excellent really. They made it very easy and timely to get my initial consult and all appointments in throughout the process. They don’t make you wait or be on any waitlist start a cycle they prioritize you and fit you in and are seemingly very dedicated to working around and for their patients. Their online website/prelude app makes it extremely easy to communicate through messaging with the nursing staff, financial staff, appointment coordinators etc. to arrange whatever you may need or ask whatever questions you may have. When I have had an appointment I have never had to wait longer than five minutes in their lobby. The facility itself is very clean, up-to-date and functional. Staff that draws your blood the ultrasound techs in the front desk have all been kind and considerate and made it very comfortable for somebody like me and it’s pretty quiet and nervous about being in the situation and I appreciate it endlessly.
Describe your experience with your monitoring appointments at Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
They have always made it very easy for me to schedule monitoring appointments and been flexible; even if I’ve had to request a time change the day before.
Describe the costs associated with your care under Erin Lewis at Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
So for the whole IVF cycle with retrieval it was approx 14,500. The frozen transfer is approx 4600 for everything. The only things that those cost at not include were medication‘s or embryo biopsy. The financial staff provided me with multiple resources for financing, which I ended up using “future families” and shot out to them for being an amazing financing company specific for IVF loans.
Describe Erin Lewis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
Of course there are a lot of factors that physicians consider for the situation of single versus multiple embryo transfer. For my age being 30 next month, assuming that the embryos we hopefully get our good quality Dr. Lewis explained that her recommendation is to transfer one healthy embryo at that point. She explained all of the science behind that recommendation as well. However since I have had three transfers that I failed up until this point, she did verbalize to me that if we really wanted to transfer two embryos when the time comes she would be willing to do that.
10
Doctor
Erin Lewis
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Biology Associates - Atlanta (Prelude Network Clinic)
Sandy Springs (main office)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Consult
NPS
7
NPS
7
Age 27 - 28
Male Factor
Income $0 - $49K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I have never met her [Dr. Erin Lewis] in person only on video twice and a phone call. She is nice tries to explain things. Just needs like 3 confirmations to move forward. We were not really told our options because we thought we knew what we wanted before seeing her. A lot of the stuff I have a problem with is her unpreparedness because of a lack of communication from the clinic. If she was getting the info before seeing me I think she would be great.
Its hard to get a responce from the [RBA] office. You never really know what your next step is. And the finacial people cannot tell you hardly anything. You are better off asking for the codes for everything you might need and calling your insuramce directly to see whats covered...The pre screen staff were very nice and the blood work ladies are funny. Havent talked to any actual nursing staff except through messages and they are kinda choppy
How was your experience with Erin Lewis at Reproductive Biology Associates - Atlanta (Prelude Network Clinic)?
I am still early in the processes. I have never met her in person only on video twice and a phone call. She is nice tries to explain things. Just needs like 3 confirmations to move forward. We were not really told our options because we thought we knew what we wanted before seeing her. A lot of the stuff I have a problem with is her unpreparedness because of a lack of communication from the clinic. If she was getting the info before seeing me I think she would be great.
What's one piece of advice would you give a prospective patient of Erin Lewis at Reproductive Biology Associates - Atlanta (Prelude Network Clinic)?
Dont be in a rush. The reply time is longer than you want it to be.
During treatment, were you treated like a number or a human with Erin Lewis at Reproductive Biology Associates - Atlanta (Prelude Network Clinic)?
Its hard to get a responce from the office. You never really know what your next step is. And the finacial people cannot tell you hardly anything. You are better off asking for the codes for everything you might need and calling your insuramce directly to see whats covered.
Describe the protocols Erin Lewis used in your cycles at Reproductive Biology Associates - Atlanta (Prelude Network Clinic) and their degree of success.
Not there yet
Describe your experience with the nursing staff at Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
The pre screen staff were very nice and the blood work ladies are funny. Havent talked to any actual nursing staff except through messages and they are kinda choppy
Describe your experience with Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
They do not like to answer the phone. They do not like to call back. They do not give you the prices of services until you are about to do it. The finacial group shares very little and does not give you an accurate picture of what you will be paying.
Describe the costs associated with your care under Erin Lewis at Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
Aetna PPO Blood work 1 $90 Blook work 2 $90 Sonohystogram $226 IVF wPGA $5,400 (havent done) Meds 4,500-7000 (havent done)
What specific things went wrong at Reproductive Biology Associates - Atlanta (Prelude Network Clinic)?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Reproductive Biology Associates - Atlanta (Prelude Network Clinic).
I have had appointments scheduled at the wrong location and had to correct them. I have had bloodwork that was suppose to be drawn and was scheduled but not prescibed until after I was there. I have had paperwork with missing and conflicting information on it that I had to point out. Whenever I call noone ever answers the phone.
7
Doctor
Erin Lewis
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Reproductive Biology Associates - Atlanta (Prelude Network Clinic)
Sandy Springs (main office)
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
Income $100K - $199K
Only Doc Seen
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Lewis] recognized that she needed to adjust treatment after I failed one cycle and was really disappointed, she also was super positive about the possibilities regardless of how bleak things seemed to be. The only thing I’m sad about is that she is no longer with the clinic I started with because I would love for her to complete my next transfer...[she] was open minded, honest and direct all while giving me the hope I needed at such a dark time in my life.
Everything [at Kaiser Permanente NorCal] was great for the most part. The only thing I think they could do a better job of is assisting couples in directing them to institutions that can provide financial assistance if they have a hard time with treatments. Maybe offering payment plans...Initially I was kind of upset that Dr. Lewis recommended to transfer one embryo but I’m glad I listened because I could’ve only ended up with 1 embryo left instead of two
How was your experience with Erin Lewis at Kaiser Permanente NorCal?
My one of doctors strengths is that she recognized that she needed to adjust treatment after I failed one cycle and was really disappointed, she also was super positive about the possibilities regardless of how bleak things seemed to be. The only thing I’m sad about is that she is no longer with the clinic I started with because I would love for her to complete my next transfer.
What's one piece of advice would you give a prospective patient of Erin Lewis at Kaiser Permanente NorCal?
Don’t relay solely on the doctors. Do your research and discuss everything with Dr. Lewis. It’s a partnership.
During treatment, were you treated like a number or a human with Erin Lewis at Kaiser Permanente NorCal?
I get like Dr. Lewis was open minded, honest and direct all while giving me the hope I needed at such a dark time in my life.
Describe the protocols Erin Lewis used in your cycles at Kaiser Permanente NorCal and their degree of success.
I went through a pretty normal round initially but the dosage was adjusted in my second round as to not be so aggressive with stimulating my follicles and as a result I got better quality embryos the second time. Additionally, I had my uterine lining tested to confirm the optimal time for transfer after trigger. Which to me was a game changer and the reason I even have my daughter.
Describe your experience with the nursing staff at Kaiser Permanente NorCal.
They really like what they do and they care.
Describe your experience with Kaiser Permanente NorCal.
Everything was great for the most part. The only thing I think they could do a better job of is assisting couples in directing them to institutions that can provide financial assistance if they have a hard time with treatments. Maybe offering payment plans
Describe the costs associated with your care under Erin Lewis at Kaiser Permanente NorCal.
My coat was about 30 thousand dollars for two treatments including medications
Describe Erin Lewis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
Initially I was kind of upset that Dr. Lewis recommended to transfer one embryo but I’m glad I listened because I could’ve only ended up with 1 embryo left instead of two.
10
Doctor
Erin Lewis
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kaiser Permanente NorCal
San Francisco
NPS
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 32 - 33
1 Fertility Medications
PCOS
Income $200K - $499K
Business Executive
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I ended up with 3 PGS-tested embryos and no major side effects from the retrieval [with Dr. Erin Lewis]...made me feel like I was her only patient, even though I know she has many. She treated me and my desire to have a baby with the utmost care -- she was both direct, and hopeful, both of which I appreciated...I appreciated her disposition -- I'm a facts kind of gal, and that's what she gave me...I have PCOS and we decided on IVF for me upfront
Overall, extremely happy with the clinic, the staff, the communication, the treatment [at Reproductive Science Center]. Extremely professional. I can't recommend RSC enough. I have two other friends that have been there and have had nothing but great experiences. RSC is top of the line when it comes to fertility care...Amy [nurse] was a GEM. Truly, a saint. She too made me feel like I was her only patient. She's the most wonderful, caring human on the planet and let me talk to her / ask her / call her any time. She is fantastic.
How was your experience with Erin Lewis at Reproductive Science Center?
Dr. Lewis was exceptional. I feel so fortunate to have had her. From day one, she was upfront with me about my options -- she was both candid and hopeful, and didn't beat around the bush to help me achieve my goals. I appreciated her disposition -- I'm a facts kind of gal, and that's what she gave me.
What's one piece of advice would you give a prospective patient of Erin Lewis at Reproductive Science Center?
Please choose her.
During treatment, were you treated like a number or a human with Erin Lewis at Reproductive Science Center?
Dr. Lewis made me feel like I was her only patient, even though I know she has many. She treated me and my desire to have a baby with the utmost care -- she was both direct, and hopeful, both of which I appreciated.
Describe the protocols Erin Lewis used in your cycles at Reproductive Science Center and their degree of success.
I have PCOS and we decided on IVF for me upfront. The only other option was injectables, but the risk of multiples was much higher and I wasn't interested in that. I was on birth control for 3 weeks before starting my stim meds; did the stim meds for about 12 days, going in every other day for monitoring; and then a retrieval. I was expecting ~ 15-20 eggs retrieved; however, I didn't respond well to the trigger shot. Dr. Lewis chose the trigger shot because I was at higher risk of OHSS (very dangerous) due to PCOS and this one was less intense. I was disappointed to have only had 9 eggs retrieved, but it seems the other eggs were just poor quality and never released from the follicles. But, it's quality over quantity and I ended up with 3 PGS-tested embryos and no major side effects from the retrieval. I took a few weeks break and then started treatment again to prep for the implantation. I took a combination of estradiol orally and vaginally and then continued it just orally while starting vaginal progesterone and the progesterone in oil shots ~ 6 days before my transfer. 9 days later I found out I was pregnant, and I am now 26 weeks along. I continued on the progesterone until ~ week 10.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Amy)
Amy was a GEM. Truly, a saint. She too made me feel like I was her only patient. She's the most wonderful, caring human on the planet and let me talk to her / ask her / call her any time. She is fantastic.
Describe your experience with Reproductive Science Center.
Overall, extremely happy with the clinic, the staff, the communication, the treatment. Extremely professional. I can't recommend RSC enough. I have two other friends that have been there and have had nothing but great experiences. RSC is top of the line when it comes to fertility care.
Describe the costs associated with your care under Erin Lewis at Reproductive Science Center.
My insurance covered 100% of my treatment, but I believe IVF would have been ~ $15,000
Describe Erin Lewis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
It wasn't even question that we would only do one.
10
Doctor
Erin Lewis
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Science Center
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
9
NPS
10
Age 41
1 IVF
Latinx
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She spoke to us in a manner that made us feel comfortable with her and we felt we could ask anything. ... She is very kind and thorough when explaining things to us. ... Things were never rushed. It was honestly like talking to a friend which made this very stressful process a little easier. She encouraged us to call or email her anytime. She was very good about taking phone calls and returning phone calls. We loved her. ...
Monitoring was my only issue with this clinic [Reproductive Science Center]. .... I understand they had to do daily monitoring but I wish it could've been done somewhere else close to home. Luckily, some of those days also fell on weekends and that was nice. Some of the ladies doing the ultrasounds were a little rough and I voiced that to someone. ... The gal at the desk always greeted me by first name.
How was your experience with Erin Lewis at Reproductive Science Center?
As mentioned before, from day 1 she made us feel comfortable. She is very kind and thorough when explaining things to us. Things are never rushed when its your time with her. Very easy to talk too!!! Helps you make hard decisions in terms of providing clarity.
What's one piece of advice would you give a prospective patient of Erin Lewis at Reproductive Science Center?
Enjoy! She's great!
During treatment, were you treated like a number or a human with Erin Lewis at Reproductive Science Center?
She was very kind and took her time explaining everything to us from day 1. She spoke to us in a manner that made us feel comfortable with her and we felt we could ask anything. Things were never rushed. It was honestly like talking to a friend which made this very stressful process a little easier. She encouraged us to call or email her anytime. She was very good about taking phone calls and returning phone calls. We loved her.
Describe the protocols Erin Lewis used in your cycles at Reproductive Science Center and their degree of success.
After my egg retrieval on May 2018 I was released to go home. The nurse in charge of me kept saying I was pale but let me go anyways. On our 3 hour drive back home we stopped mid way to use the bathroom. I was laying in the back seat the whole time since I left the clinic. The minute I got up I nearly fainted and started sweating profusely! My husband called the clinic and the doctor who did my egg retrieval recommended I go to the nearest ER. Turns out I was bleeding internally...my ovaries never cauterized not sure if that is the right term. The OB doctor in charge discussed emergency exploratory surgery to stop the bleeding. Dr. Erin Lewis immediately made contact with the hospital and soon after I got my own room. She was in contact with the OB on staff and recommended we leave me as is and wait it out a bit as sometimes these things happen after egg retrieval. She also called my husband and explained what was happening and what the next step was. She also called and checked on me a few times over that weekend and gave me her cell number to call or text if I needed. She was always very involved through out the entire process and we appreciated that so much!
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Valeri and Paula )
I LOVE THE NURSING STAFF! Valeri and Paula are best! They both went above and beyond with any and all requests. I had some spotting during early pregnancy and every time i called or emailed they reassured me it was normal. I worked a little more with Valeri. Both nurses are very efficient and quick to respond to any and all questions whether by phone or email. Both ladies called and checked on me when I informed them my pregnancy was coming to an end.
Describe your experience with Reproductive Science Center.
The front desk team is awesome! The gal at the desk always greeted me by first name. I was impressed! Every single person I ever encountered in that clinic was kind and sweet. Communication is on point at this clinic! Very organized. It was a breath of fresh air in comparison to our last clinic. I wouldn't change a thing. I love this clinic!
Describe your experience with your monitoring appointments at Reproductive Science Center.
Monitoring was my only issue with this clinic. Because we drove from so far away the appointments had to be early to avoid traffic or sometimes they scheduled me late. I understand they had to do daily monitoring but I wish it could've been done somewhere else close to home. Luckily, some of those days also fell on weekends and that was nice. Some of the ladies doing the ultrasounds were a little rough and I voiced that to someone.
Describe the costs associated with your care under Erin Lewis at Reproductive Science Center.
We had insurance coverage with this cycle. Out of pocket costs with the clinic alone was maybe $3,500...not completely sure. All other costs and fees were associated with labs and meds etc...
Describe Erin Lewis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
no comments.
9
Doctor
Erin Lewis
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Science Center
San Ramon
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 33
1 IVF
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Lewis always made me feel confident in the specific treatment I was receiving. I felt as though she was taking my unique situation into account....I felt very confident in the care of Dr. Lewis. She was empathetic but not too much so. I did an egg retrieval with her (which was very successful in number of eggs retrieved) and fertilized many embryos successfully. I always understood my options and fertility treatment plan.
The RSC clinic is great. It is a well oiled machine and yet my doctors and nurses never made me feel "like a number." We had problems with the billing department one time but it was easily resolved. Given the number of times I needed to go in for a blood draw or sonogram, etc. I got to know the assistants on a first name basis. They were very friendly and professional. The office visits were quick and they did not over-schedule.
How was your experience with Erin Lewis at Reproductive Science Center?
I felt very confident in the care of Dr. Lewis. She was empathetic but not too much so. I did an egg retrieval with her (which was very successful in number of eggs retrieved) and fertilized many embryos successfully. I always understood my options and fertility treatment plan.
What's one piece of advice would you give a prospective patient of Erin Lewis at Reproductive Science Center?
Expect Dr. Lewis to be very on top of your treatment plan. She is sensitive and you can call her whenever you need and ask her many questions. She is a younger doctor so expect that but she is highly qualified and eligible in my experience.
During treatment, were you treated like a number or a human with Erin Lewis at Reproductive Science Center?
Dr. Lewis always made me feel confident in the specific treatment I was receiving. I felt as though she was taking my unique situation into account.
Describe the protocols Erin Lewis used in your cycles at Reproductive Science Center and their degree of success.
We went through 4 rounds of clomid. Then we did one IUI where I ended up being hyper stimulated so could not proceed with IUI. From there we started IVF. My first transfer was successful but ended in a miscarriage at 8 weeks. My second was not successful. We have another 6 embryos to transfer.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Valeri Lewis and Paula Miller)
My clinical care team was amazing! I had two dedicated nurses who were sensitive and hands on.
Describe your experience with Reproductive Science Center.
The RSC clinic is great. It is a well oiled machine and yet my doctors and nurses never made me feel "like a number." We had problems with the billing department one time but it was easily resolved. Given the number of times I needed to go in for a blood draw or sonogram, etc. I got to know the assistants on a first name basis. They were very friendly and professional. The office visits were quick and they did not over-schedule.
Describe the costs associated with your care under Erin Lewis at Reproductive Science Center.
We elected an Attain program (a private company they partner with for eligible people). We elected a two egg retrieval cycle program. This cost us a flat fee of $25k without medicine. The medicine after one egg retrieval, one IUI, and two transfers cost us estimated $10k. My cycles were abnormally long and the medicine was more expensive (so I have been told by friends, doctors, etc.).
Describe Erin Lewis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
RSC of the Bay Area, my fertility treatment center, has a solid policy on eSET.
10
Doctor
Erin Lewis
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Science Center
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 38
Latinx
Income $50K - $99K
Teacher
1st of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Lewis is an expert. She is warm, kind in her treatment and highly experienced in her field. ... Dr. Lewis knows the research. ... She explained every step in the IVF process and we immediately trusted her. I highly recommend her to anyone who is starting IVF treatments. ... She spent plenty of time with us to explain every detail of care and answered all of our questions. She also address all of our concerns with kindness.
Strengths would include knowing how to help ease the stress of IVF, they were welcoming and explained everything in detail. They [RSC] took care of everything just in case we were overwhelmed with the details. I have no comment on weakness. ... [Nursing staff] Organized, skilled and caring ... [Cost of treatment] 26k-30k ... Ask as many questions as you can think of. ... IVF with Genetic testing ...
How was your experience with Erin Lewis at Reproductive Science Center?
Dr. Lewis is an expert. She is warm, kind in her treatment and highly experienced in her field. She explained every step in the IVF process and we immediately trusted her. I highly recommend her to anyone who is starting IVF treatments.
What's one piece of advice would you give a prospective patient of Erin Lewis at Reproductive Science Center?
Ask as many questions as you can think of. Dr. Lewis knows the research.
During treatment, were you treated like a number or a human with Erin Lewis at Reproductive Science Center?
She spent plenty of time with us to explain every detail of care and answered all of our questions. She also address all of our concerns with kindness.
Describe the protocols Erin Lewis used in your cycles at Reproductive Science Center and their degree of success.
IVF with Genetic testing
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: N/A)
Organized, skilled and caring
Describe your experience with Reproductive Science Center.
Strengths would include knowing how to help ease the stress of IVF, they were welcoming and explained everything in detail. They took care of everything just in case we were overwhelmed with the details. I have no comment on weakness.
Describe the costs associated with your care under Erin Lewis at Reproductive Science Center.
26k-30k
Describe Erin Lewis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
N/A
10
Doctor
Erin Lewis
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Science Center
Oakland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
8
NPS
9
Age 34
Income $500K
Consultant
2nd of 2 Docs
4 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Only had a consult with [Dr. Erin Lewis] so far, but she was very nice, informative, make us feel comfortable about starting the process with her...She never made us feel rushed or uncomfortable in conversation... she recommending IVF with PGS...was warm, communicative with information. She answered my many questions well & with patience. My appointment was on time. She left me feeling confident in moving forward...
wonderful call from my primary case manager nurse [at Reproductive Science Center] following the consult with Dr. Lewis. She introduced herself, provided on overview of next steps, and provided materials via email to review...follows your own cycles for treatments, so there are not necessary wait times to get things moving along...$340 out of pocket initial cost [for consultation]...My appointment was on time...Dr. Lewis was warm, communicative with information. She answered my many questions well & with patience.
How was your experience with Erin Lewis at Reproductive Science Center?
Only had a consult with Dr. Lewis so far, but she was very nice, informative, make us feel comfortable about starting the process with her & RSC. She never made us feel rushed or uncomfortable in conversation.
What's one piece of advice would you give a prospective patient of Erin Lewis at Reproductive Science Center?
Just be yourself, be honest, and ask questions.
During treatment, were you treated like a number or a human with Erin Lewis at Reproductive Science Center?
Dr. Lewis was warm, communicative with information. She answered my many questions well & with patience. My appointment was on time. She left me feeling confident in moving forward.
Describe the protocols Erin Lewis used in your cycles at Reproductive Science Center and their degree of success.
No treatment yet, but she recommending IVF with PGS.
Describe your experience with your nurse at Reproductive Science Center.
Very early to tell, but wonderful call from my primary case manager nurse following the consult with Dr. Lewis. She introduced herself, provided on overview of next steps, and provided materials via email to review.
Describe your experience with Reproductive Science Center.
RSC has very good SART results for the area and follows your own cycles for treatments, so there are not necessary wait times to get things moving along. I've heard billing is not great, but I haven't personally experienced that yet.
Describe the costs associated with your care under Erin Lewis at Reproductive Science Center.
$340 out of pocket initial cost.
8
Doctor
Erin Lewis
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Reproductive Science Center
Oakland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5