Erkan Buyuk

RMA of New York

Rated 9.2
Strongly recommend: 60%Neutral: 40%9.2
60% strongly recommend
8 reviews
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.4
8.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.7
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.4
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Hacettepe U (Turkey)
Residency
Marmara U (Turkey)
Fellowship
Cornell

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Erkan Buyuk works in 1 office at

RMA of New York
Rated 8.1
Strongly recommend: 64%Neutral: 18%Don't recommend: 18%8.1

Explore Clinic
NY - Eastside
635 Madison Ave., 10th Floor
New York, NY 10022

8 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 35
1 IUI
Donor Sperm
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Buyuk is very realistic and data driven but never once have I felt like a number. He is forthcoming about the statistical likelihood that something will be successful but remains positive and encouraging even if the odds aren’t high...Dr. Buyuk is very clear...He is positive and encouraging but realistic and I find that to be very comforting and makes me trust his recommendations.
The clinic staff [at RMA of New York] is very welcoming and thorough. I have had great interactions with all people I’ve met in person. Unfortunately, the finance team hasn’t been quite as responsive via e-mail, but I’ve still gotten the information I needed...I was told that my insurance covered the IUI process only for the claim to be denied as I had thought it would be prior to being assured that it was covered.
How was your experience with Erkan Buyuk at RMA of New York?
Dr. Buyuk is very clear in making sure that the statistical likelihood of any procedure will result in a pregnancy or will help in the fertility process, which I really appreciated. He is positive and encouraging but realistic and I find that to be very comforting and makes me trust his recommendations.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at RMA of New York?
Don’t expect Dr. Buyuk to be inauthentically positive about your chance of a successful outcome but you can count on him to support you through every step of your journey.
During treatment, were you treated like a number or a human with Erkan Buyuk at RMA of New York?
Dr. Buyuk is very realistic and data driven but never once have I felt like a number. He is forthcoming about the statistical likelihood that something will be successful but remains positive and encouraging even if the odds aren’t high.
Describe the protocols Erkan Buyuk used in your cycles at RMA of New York and their degree of success.
I have done my initial fertility testing, blood work and genetic testing to make sure that everything was in order to do a natural cycle IUI. Based on those results he prescribed me vitamin D (I was deficient) and advised to to choose a sperm donor that was CMV negative as I am CMV negative and that could have negative ramifications should I become pregnant using CMV positive sperm. After my initial results showed that I was ready to go forward with an IUI cycle, I did Day 3 bloodwork at the beginning of my menstrual cycle. When I received baseline results we did an ultrasound on day 12 of my cycle to see if my follicles were mature enough and I received a prescription of Ovidrel to take after my follicles matured enough. As my follicles were growing at the expected rate, I was advised to take my trigger shot of Ovidrel the following night. Then I came in two mornings later for my IUI. The procedure went as planned but unfortunately I did not become pregnant. I started the cycle again when I began menstruating and I am currently days away from my second ultrasound.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Allie)
Allie has been extremely warm, responsive and clear. She has provided me with all the help I need and helped make sure that I understood what was coming up next.
Describe your experience with RMA of New York.
The clinic staff is very welcoming and thorough. I have had great interactions with all people I’ve met in person. Unfortunately, the finance team hasn’t been quite as responsive via e-mail, but I’ve still gotten the information I needed.
Describe Erkan Buyuk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
I was told that my insurance covered the IUI process only for the claim to be denied as I had thought it would be prior to being assured that it was covered.
10
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
8
NPS
10
Age 37
1 Embryo Freezing
East Asian
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Successful
[Dr. Erkan Buyuk] gave us a warm and gentle welcome and explained all the questions with clear statistics...was a rough explanation of the overall process...was a lack of explanation about the specific steps, and there was no mention of the risks or side effects of the drug or procedure
[At RMA of New York] They were nice and quite promptly communicated which is really nice but I felt like I was counting as a number somehow...morning monitoring. I was worried about going to work in the morning but it was fine...was hard to get the whole information in details and sometimes it was hard to know what to expect the next step.
How was your experience with Erkan Buyuk at RMA of New York?
He gave us a warm and gentle welcome and explained all the questions with clear statistics, so I felt trustworthy. There was a rough explanation of the overall process, but I felt that there was a lack of explanation about the specific steps, and there was no mention of the risks or side effects of the drug or procedure. The injection or specific schedule was handled by the nurse, so he did not explain, but I think it would have been better if he could explain every steps with more details so that I could draw the whole picture before I initiate the procedure. As a first-time in IVF, it was challenging to know exactly what the next step would be each time and to have limited information on what to expect.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at RMA of New York?
He is a great doctor. But if you prepare for the information and quality questions about this process prior your appointment, you will get better information.
During treatment, were you treated like a number or a human with Erkan Buyuk at RMA of New York?
I felt that there were not enough opportunities to communicate directly with the doctor. Although I was able to communicated with nurses by e-mail, I always felt that the time was short and the explanation was limited and insufficient.
Describe the protocols Erkan Buyuk used in your cycles at RMA of New York and their degree of success.
I was primed with estrogen patch and Cetrotide before I start the cycle which is prolonged protocol I guess. And I got GonalF 300u in the morning, Menopur 150mg in the evening for 9 days, and Cetrotide for 4 days before the trigger shot 2 days prior my retireval day.
Describe your experience with your nurse at RMA of New York.
They were nice and quite promptly communicated which is really nice but I felt like I was counting as a number somehow.
Describe your experience with RMA of New York.
The best of this clinic was the morning monitoring. I was worried about going to work in the morning but it was fine. Also communication was alwasy easy and fast. However, it was hard to get the whole information in details and sometimes it was hard to know what to expect the next step.
Describe the costs associated with your care under Erkan Buyuk at RMA of New York.
I'm still in process of my first cycle, so it's not done yet. But I paid about $10,000 so far include medications for the first retrieval cycle.
Describe Erkan Buyuk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He was strongly recommended PGT-A so he said he will do only eSET. Because there is no better rational for multiple embryo tranfer and it will rise the risk in case of twins.
8
Doctor
Erkan Buyuk
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 37 - 38
5 Embryo Freezing
Diminished Ovarian Reserve
Tubal Blockage
Latinx
Income $500K+
Doctor
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Buyuk is very objective and this help set reasonable expectations for me...With my first cycle I ovulated early and while this was devastating for me he changed my protocol and I never had this problem again. I honestly think other clinics wouldn’t have taken me on as a patient due to my diminished ovarian reserve but I’m forever grateful Dr. Buyuk accepted the challenge...He has reached out to me during critical parts of my treatment to review next steps which meant a lot to me...
RMA is a very organized clinic. They have a very high volume which makes me feel comfortable with their expertise. They also have multiple offices for monitoring which was helpful since I work at offices through the city. The early morning hours were perfect and did not interfere with my job. A drawback is that you see different doctors for your monitoring but they all really good to it’s nice to meet all the doctors...
How was your experience with Erkan Buyuk at RMA of New York?
Dr. Buyuk is very objective and this help set reasonable expectations for me. I do prefer matter of fact recommendations so I think this is why Dr. Buyuk was a good fit for me. When he told me he was happy with a cycle a new it was genuine. With my first cycle I ovulated early and while this was devastating for me he changed my protocol and I never had this problem again. I honestly think other clinics wouldn’t have taken me on as a patient due to my diminished ovarian reserve but I’m forever grateful Dr. Buyuk accepted the challenge.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at RMA of New York?
My first impression was that he came off as pretty serious. I wasn’t sure if he would be a good fit for me because I thought I wanted a doctor to sugar coat my results and be extra bubbly. Now that I’ve worked with him for over a year I’ve seen that he actually is still serious in helping me achieve my goals but also very kind and compassionate. He’s actually a lovely person!
During treatment, were you treated like a number or a human with Erkan Buyuk at RMA of New York?
Dr. Buyuk has always been very kind to me. He has reached out to me during critical parts of my treatment to review next steps which meant a lot to me. There were several times during my treatment where I was discouraged about my results but he was very confident that he could help me with my family planning goals despite the seriousness of my low AMH. I now I have many normal embryos ready for transfer thanks to Dr.Buyuk’s expertise and patience.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Allie)
Allie is very sweet and always responds to me in a timely fashion. Super helpful!
Describe your experience with RMA of New York.
RMA is a very organized clinic. They have a very high volume which makes me feel comfortable with their expertise. They also have multiple offices for monitoring which was helpful since I work at offices through the city. The early morning hours were perfect and did not interfere with my job. A drawback is that you see different doctors for your monitoring but they all really good to it’s nice to meet all the doctors.
Describe your experience with your monitoring appointments at RMA of New York.
Everyone is assigned a time to come in during monitoring hours. What’s nice is that they will see you early or later depending on when you show up. The whole process is pretty efficient. The doctor assigned to do monitoring will do your scans which may not be your doctor. They are all really nice and walk you through what they find on the ultrasound. Very good experience.
Describe the costs associated with your care under Erkan Buyuk at RMA of New York.
My insurance only paid for one cycle. Medications were about 5k per cycle and the egg retrieval was about 15k per cycle
10
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Unknown Success
NPS
10
NPS
10
Age 45
Donor Eggs
Diminished Ovarian Reserve
Uterine Fibroids
Black or African-American
Income $100K - $199K
Operations
2nd of 2 Docs
2 IUI With Other Docs
7 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Great doctor [Dr. Buyuk] with excellent bedside manner. He is very well skilled inverse in fertility especially with patients of advanced maternal age. I felt listen to and well taken care of during my procedures and all pre meetings...made us feel very comfortable. During all of my monitoring sessions I was able to see him which is very different from the previous doctor that I had...
Great staff [RMA of New York] very compassionate and very friendly. They made the check in and recovery process very easy...Multiple locations, very skilled and train staff both front Dess clinical nursing in their finance team. You always know what you to expect. There are multiple locations that you can visit for your treatments that makes it very convenient. Being able to have access to your doctor and your clinical team is important. The communication is very open between calls and emails...
How was your experience with Erkan Buyuk at RMA of New York?
Great doctor with excellent bedside manner. He is very well skilled inverse in fertility especially with patients of advanced maternal age. I felt listen to and well taken care of during my procedures and all pre meetings. There was a time when I had a question about a medication and the nurse was out for the day so I sent him an email and he responded that he would take care of it. As opposed to pushing me off to the next day when the nurse was in. I really appreciate that.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at RMA of New York?
Trust the process and ask lots of questions even the ones that seem trivial.
During treatment, were you treated like a number or a human with Erkan Buyuk at RMA of New York?
The doctor provided clear information about each procedure and our options. When we initially met he was interested in learning about me and my husband and made us feel very comfortable. During all of my monitoring sessions I was able to see him which is very different from the previous doctor that I had who was a partner. During the day of my transfer Dr. B was very informative very calm and the staff made me feel very comfortable.
Describe the protocols Erkan Buyuk used in your cycles at RMA of New York and their degree of success.
I did not do any of the stimulation medication’s with Dr. B. He took over my car after my previous doctor retired and he let me through my transfer.
Describe your experience with the nursing staff at RMA of New York.
Great staff very compassionate and very friendly. They made the check in and recovery process very easy.
Describe your experience with RMA of New York.
Multiple locations, very skilled and train staff both front Dess clinical nursing in their finance team. You always know what you to expect. There are multiple locations that you can visit for your treatments that makes it very convenient. Being able to have access to your doctor and your clinical team is important. The communication is very open between calls and emails.
Describe the costs associated with your care under Erkan Buyuk at RMA of New York.
Mostly covered by insurance. Out of pocket $17,000
Describe Erkan Buyuk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
NA
10
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 39 - 40
European
Ashkenazi Jewish
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have known Dr. Buyuk for about a year on and off. Today I had a procedure with Anesthesia. I was very very scared as I had a bad experience many years ago Where in I awoke mid-surgery and felt everything with a different Doctor for different medical issues. He held my hand and treated me like family until I fell asleep. Since the day we met he has been very verbal and patient with all of my questions, even when repeating them.
Dr Buyuk is the strength. The nurses [Montefiore Medical Center] have been good. They should reestablish the ivf classes. That part can be complicated. Maybe sell a dvd class. I have nothing much else to say so i will just say that I am in aww of the professionalism and kindness of my Doctor.... I trust him with my life and hopefully with helping me to conceive my first child at 39.... Hes the best I could have ever imagined and I used to work in obgyn.
How was your experience with Erkan Buyuk at Montefiore Medical Center?
I have known Dr. Buyuk for about a year on and off. Today I had a procedure with Anesthesia. I was very very scared as I had a bad experience many years ago Where in I awoke mid-surgery and felt everything with a different Doctor for different medical issues. He held my hand and treated me like family until I fell asleep. Since the day we met he has been very verbal and patient with all of my questions, even when repeating them. I can't express How wonderful a Human being he is and Surgeon. He also didn't have to go the possible route of other surgeries while under and we were able to do the minimal procedure required. I trust him with my life and hopefully with helping me to conceive my first child at 39. Thanks, Doc! You really are great
What's one piece of advice would you give a prospective patient of Erkan Buyuk at Montefiore Medical Center?
Hes the best I could have ever imagined and I used to work in obgyn.
During treatment, were you treated like a number or a human with Erkan Buyuk at Montefiore Medical Center?
I have known Dr. Buyuk for about a year on and off. Today I had a procedure with Anesthesia. I was very very scared as I had a bad experience many years ago Where in I awoke mid-surgery and felt everything with a different Doctor for different medical issues. He held my hand and treated me like family until I fell asleep. Since the day we met he has been very verbal and patient with all of my questions, even when repeating them. I can't express How wonderful a Human being he is and Surgeon. He also didn't have to go the possible route of other surgeries while under and we were able to do the minimal procedure required. I trust him with my life and hopefully with helping me to conceive my first child at 39. Thanks, Doc! You really are great!
Describe your experience with Montefiore Medical Center.
Dr Buyuk is the strength. The nurses have been good. They should reestablish the ivf classes. That part can be complicated. Maybe sell a dvd class. I have nothing much else to say so i will just say that I am in aww of the professionalism and kindness of my Doctor.
Describe the costs associated with your care under Erkan Buyuk at Montefiore Medical Center.
thousands.
10
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Successful
NPS
10
NPS
10
Age 30 - 34
2 IUI
Unexplained
European
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
From the start of my journey Dr. Buyuk was very informative and caring. He truly cares about his patients and makes them feel very comfortable. He respones to emails very quickly.... I had a dye test done to make sure my ovaries weren't blocked. My husbands sperm count was checked. I don't remember how much injections I had. The first cycle I did in 2013 was a successful pregnancy, the second cycle in 2017 I had to stop because of polyps, 3rd cycle in june of 2017 ended up negative.
All of the staff [at Montefiore] are very nice and after awhile of going they all began to know me by name. One of the secretaries always wished me good luck. The billing department goes over what your insurance does and doesn't cover. The one thing I don't like is that if you're not caught up on your bill they will not let you finish your cycle. We're stressed enough you'd think they'd let you finish and than worry about payments.
How was your experience with Erkan Buyuk at Montefiore Medical Center?
From the start of my journey Dr. Buyuk was very informative and caring. He truly cares about his patients and makes them feel very comfortable. He respones to emails very quickly. I don't have anything negative to say.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at Montefiore Medical Center?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Erkan Buyuk at Montefiore Medical Center?
Dr. B and all of his staff are very caring and attentive.
Describe the protocols Erkan Buyuk used in your cycles at Montefiore Medical Center and their degree of success.
I remember getting a lot of blood work done. I had a dye test done to make sure my ovaries weren't blocked. My husbands sperm count was checked. I don't remember how much injections I had. The first cycle I did in 2013 was a successful pregnancy, the second cycle in 2017 I had to stop because of polyps, 3rd cycle in june of 2017 ended up negative.
Describe your experience with the nursing staff at Montefiore Medical Center.
The nurses were very nice and caring. They explained everything to me. They returned my phone calls in a timely matter.
Describe your experience with Montefiore Medical Center.
All of the staff are very nice and after awhile of going they all began to know me by name. One of the secretaries always wished me good luck. The billing department goes over what your insurance does and doesn't cover. The one thing I don't like is that if you're not caught up on your bill they will not let you finish your cycle. We're stressed enough you'd think they'd let you finish and than worry about payments.
Describe the costs associated with your care under Erkan Buyuk at Montefiore Medical Center.
iui procedure was less than $400, injections was about $1100 for the amount I was prescribed. All of the blood work and any other test were based on what my insurance covered
10
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2014 - 2015, Unknown Success
NPS
9
NPS
9
Age 42 - 43
2 IUI
Black or African-American
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Very caring and understanding to your needs as a patient , he's [Dr. Buyuk] also very detailed in explaining whatever issues you have to you.
My care team [at Montefiore] got to know me on an individual basis and they were all concerned about my case and the outcome. They always assured me each time I went to keep my hopes up high because I would definitely achieve a pregnancy sooner than I expect.
How was your experience with Erkan Buyuk at Montefiore Medical Center?
Very caring and understanding to your needs as a patient , he's also very detailed in explaining whatever issues you have to you. I believe he's a well experienced doctor in his field and would highly recommend him to anyone with infertility issues.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at Montefiore Medical Center?
Always ensure you ask every bit of question you have concerning your infertility and I can assure that he's always ready to answer and would be willing to proffer solutions and use his professional expertise to solve such problem.
During treatment, were you treated like a number or a human with Erkan Buyuk at Montefiore Medical Center?
My care team got to know me on an individual basis and they were all concerned about my case and the outcome.Overall, I would say they had a good relationship with me.
Describe your experience with the nursing staff at Montefiore Medical Center.
They always assured me each time I went to keep my hopes up high because I would definitely achieve a pregnancy sooner than I expect.
9
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, 12 Eggs Frozen
NPS
8
NPS
8
Age 35
1 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Successful
[Dr. Erkan Buyuk] was very matter of fact about everything...he shared all the information as through it was a memorized speech...wasn't warm or particularly inviting but he was professional and confident...Don't expect much bedside manner but you'll get great care
[At RMA of New York], There was also an issue with my data not being properly input into the system and if I hadn't advocated for myself, things could have gone differently....one of my medications wasn't shipped and I didn't realize...waiting room area could be a little warmer and welcoming
How was your experience with Erkan Buyuk at RMA of New York?
During the consultation, he shared all the information as through it was a memorized speech. But he did want to make sure I understood the risks. He wasn't warm or particularly inviting but he was professional and confident.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at RMA of New York?
Don't expect much bedside manner but you'll get great care
During treatment, were you treated like a number or a human with Erkan Buyuk at RMA of New York?
The doctor was very matter of fact about everything. I understand the office sees so many patients and everything is routine for the staff. But some of the other doctors I saw were more lively and asked more questions/provided more information. However I had no concerns about my safety or his qualifications and I felt like I could trust him. There was also an issue with my data not being properly input into the system and if I hadn't advocated for myself, things could have gone differently. Also one of my medications wasn't shipped and I didn't realize. But overall, I'd still highly recommend rma.
Describe the protocols Erkan Buyuk used in your cycles at RMA of New York and their degree of success.
If just got updates with the amount of meds to take. Though the doctors always let me see the screen for the sonogram so I could see the measurements they were taking. Though I didn't know the size they were aiming for.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Allie)
Overall, the nurses were great. They shared a lot of information and were always helpful and supportive when I had questions. I do feel like I could have been better prepared for the immediate before and after of the procedure. But I did have a problem with not being sent one medication. And my data was input incorrectly on the day I was supposed to take my trigger. They initially told me not trigger on that day but I explained all the data I had from my doctors and appointments. When they eventually went back to look at my chart, they found the mistake and confirmed I should trigger that night.
Describe your experience with RMA of New York.
The waiting room area could be a little warmer and welcoming. Maybe some light music in the background since sometimes the wait was long. But overall, it seemed like a very well oiled machine. They have so many patients that a lot of it is routine for them. The regular email updates about appointments and meds were very helpful.
Describe the costs associated with your care under Erkan Buyuk at RMA of New York.
$3450 for the procedure and preservation. $950 for out of network anesthesiologist. $40 for all visits before starting the process. $125 for meds.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
One trigger medication wasn't called in. And a critical data point needed for indicating that I needed to trigger that day was not input into the system correctly. I called out what I thought was a mistake in their directions to keep taking the regular meds and later they called to confirm I was right and I needed to in fact trigger that night and not take more of the previous meds.
8
Doctor
Erkan Buyuk
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
4 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5

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