Ernest Zeringue

California IVF

Rated 8.5
Strongly recommend: 71%Neutral: 14%Don't recommend: 15%8.5
71% strongly recommend
18 reviews
Humanity
8.4
8.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.9
7.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Med U. of S. Carolina
Residency
Keesler AF Base
Fellowship
Duke

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Ernest Zeringue works at

California IVF
Rated 7.5
Strongly recommend: 61%Neutral: 14%Don't recommend: 25%7.5

Explore Clinic
Sacramento
2590 Venture Oaks Way
Sacramento, CA 95833

18 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 38
Poor Egg Quality
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
It is completely evident that Dr. Zeringue has a vast amount of knowledge and passion for reproductive technology, in fact, his enthusiasm and passion is palpable when listening to him talk about the subject...refer me to Dr. Zeringue and after meeting him I know exactly why.
[California IVF: Davis Fertility Center] Strengths would be their success rates, empathy and the different IVF packages that they offer. Also, their system and strategies are not robotic, they customize each protocol according to the patient's needs.
How was your experience with Ernest Zeringue at California IVF?
It is completely evident that Dr. Zeringue has a vast amount of knowledge and passion for reproductive technology, in fact, his enthusiasm and passion is palpable when listening to him talk about the subject. I've had several people in my life refer me to Dr. Zeringue and after meeting him I know exactly why. What sticks out to me the most is his confidence, which soothed my nerves during such a stressful time in my life. I would most definitely reccomend him to anyone who is need of his expertise.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
After experiencing another clinic before Dr. Zeringue's, I wish I had met him first. With that said, you won't regret putting your trust in his capable and successful practice and staff. Also, his pricing packages are AMAZING!
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
It's clear that the staff, nurse coordinator especially and the doctor all truly care about my acheiving success. It shows in their interactions, confidence and kindness.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
I am currently on day three of IVF stimulation. He has prescribed 450iu of gonal-f, 5mg of letrozole and .25mg of citrotide....So far so good. I used menoupre and 250 iu gonal-f the past two egg retrieval at a different clinic and this is Dr. Zeringue's new protocol for me. I will know if it is successful around April 29th, 2020.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda )
Linda has been AMAZING! She's compassionate, passionate and willing to help in any way she possibly can. Her empathy, kindness and support far surpassed my expectations and she's a huge reason why I chose this clinic.
Describe your experience with California IVF.
Strengths would be their success rates, empathy and the different IVF packages that they offer. Also, their system and strategies are not robotic, they customize each protocol according to the patient's needs. That wasn't my experience with the first clinic, which seemed very regimited no matter who you were. I haven't seen any weaknesses as of yet to report.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
The doctor graciously accepted me after coming from another clinic having had two egg retrieval. He lowered my costs to a "sub cycle " which was not only exceptionally kind but obviously far surpassed my expectations of customer service and compassion. The cost for one egg retrieval, icsy, FET and PGT was $11,500. He also is extending that to me if I need to do another round.
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
The doctor is quite confident with a FSET with PGT-a testing and so am I. After research and listening to the Dr.'s reasoning, I wouldn't do a MET.
10
Doctor
Ernest Zeringue
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
California IVF
Sacramento
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unknown Success
NPS
10
NPS
10
Age 34 - 37
Male Factor
PCOS
European
Income $100K - $199K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Z has a great bedside manner. He introduced himself, asked about our lives, asked what we wanted and expected, and was very educational...I’ve only seen Dr. Zeringue once, but I had a great experience during that visit. He wants to help infertile couples achieve pregnancy and actually cares about his patients...[he] suggested ICSI with IVF to promote the best sperm selection and ultimately the best outcome.
[the California IVF nurse is] so quick to respond to emails/phone calls and very compassionate when it comes to answering questions or concerns...The IVF with ICSI was looking to be approximately $18,000-$21,000. We are also looking into IUI which is approximately $1500-$2500...The only thing that comes to mind is that it would be nice if they looked into more diagnostic testing options for those who are coming from out of town. It would be nice to be able to do some of the testing in my town instead of driving so far for 10 minutes.
How was your experience with Ernest Zeringue at California IVF?
I’ve only seen Dr. Zeringue once, but I had a great experience during that visit. He wants to help infertile couples achieve pregnancy and actually cares about his patients. I’m currently seeing him and feel like I can trust his advice and treatment selection. It’s a very stressful process, but I feel more comfortable knowing Dr. Zeringue is in charge of my care.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Make sure to write down all questions on a piece of paper and bring it in to your first appointment. The care coordinators will help if you have questions later on or forgot to ask something.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
Dr. Z has a great bedside manner. He introduced himself, asked about our lives, asked what we wanted and expected, and was very educational.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
My husband has a low count and low morphology, so Dr. Zeringue suggested ICSI with IVF to promote the best sperm selection and ultimately the best outcome.
Describe your experience with your nurse at California IVF. (Assigned nurse: Samantha)
Samantha is amazing. She’s so quick to respond to emails/phone calls and very compassionate when it comes to answering questions or concerns. She knows her stuff and it’s very comforting to know she’s handling my case.
Describe your experience with California IVF.
Excellent staff and facility. I can’t really say anything negative. The only thing that comes to mind is that it would be nice if they looked into more diagnostic testing options for those who are coming from out of town. It would be nice to be able to do some of the testing in my town instead of driving so far for 10 minutes. Other than that, everything is easy and smooth.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
The IVF with ICSI was looking to be approximately $18,000-$21,000. We are also looking into IUI which is approximately $1500-$2500.
10
Doctor
Ernest Zeringue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
California IVF
Sacramento
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 34
3 IUI
Anovulation
PCOS
South Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I've asked him [Dr. Zeringue] questions and he's always been able to answer them. He has been straight forward with me about the reason for my infertility and the best treatment options. He's never pressured me into pursuing other costly treatment options such as IVF simply because he determined we did not need to go that route. I was the one that chose to go forward with the route that we are currently on and he made sure to confirm that's what we wanted. During one of my scans, we did have a scare that there was a uterine fibroid and he went ahead and scheduled a surgery.
They [California IVF: Davis Fertility Center] allow children at this facility which may also be a trigger for some. The front office staff aren't as friendly but they are there and they do their job...All of the nursing staff that I have met at this office are great. I am able to reach them by phone or email and they have always gotten back to me in a timely manner when I left messages...The strengths of this clinic is that I have been there to hear the cheers and congratulations of others' success while waiting in the lobby or a room. It shows that this clinic is pretty successful in helping people get pregnant. There is also a downside to being able to hear because it can affect other patients that are trying and failing.
How was your experience with Ernest Zeringue at California IVF?
Dr. Zeringue is a very straight forward person. He explained exactly what to expect during my IUIs and the realistic chances of conception. He does speak a bit low so it can be hard to hear him at times during the appointments. I've asked him questions and he's always been able to answer them. He has been straight forward with me about the reason for my infertility and the best treatment options. He's never pressured me into pursuing other costly treatment options such as IVF simply because he determined we did not need to go that route. I was the one that chose to go forward with the route that we are currently on and he made sure to confirm that's what we wanted. During one of my scans, we did have a scare that there was a uterine fibroid and he went ahead and scheduled a surgery. A day before the surgery, he decided to do another scan just to make sure and everything was all clear so the surgery was cancelled. We went ahead with our first IUI that cycle. If he had not decided at the last min to do a scan, we would've went into surgery only to come out with nothing but wasted time, money and pain.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Ask a lot of questions because he is very knowledgeable and will take the time to explain.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
Dr. Zeringue is a great doctor who is upfront and honest with me about everything that is going on. He is always able to answer my questions and can recall data or studies in relation to my questions. I like that he doesn't try to give me any false hope on immediate success during any process/procedures but at the same time not making me feel like my time and effort are a waste.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
The first thing Dr. Zeringue did was increase my Metformin dosage and get me started on birth control pills while we were getting all the necessary fertility testing done. He knew of my unsuccessful history with Clomid and told me Femera has been proven to be more successful with PCOS patients for infertility treatment. All of our testing came back and he was able to determine that everything was fine but the only issue was I was not ovulating. He told us that we did not need to pursue IVF because everything is fine and we would work on getting me to ovulate. He suggested medicated IUI with Letrozole and trigger injections. I am currently on my third cycle with Dr. Zeringue with the same plan.
Describe your experience with your nurse at California IVF. (Assigned nurse: Samantha)
All of the nursing staff that I have met at this office are great. I am able to reach them by phone or email and they have always gotten back to me in a timely manner when I left messages.
Describe your experience with California IVF.
The strengths of this clinic is that I have been there to hear the cheers and congratulations of others' success while waiting in the lobby or a room. It shows that this clinic is pretty successful in helping people get pregnant. There is also a downside to being able to hear because it can affect other patients that are trying and failing. They do also allow children at this facility which may also be a trigger for some. The front office staff aren't as friendly but they are there and they do their job.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
So far I have paid $80 out of pocket for what my insurance has not covered. All medications were through my own pharmacy and my trigger Injections were paid out of pocket through a contracted pharmacy.
10
Doctor
Ernest Zeringue
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
California IVF
Sacramento
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
9
NPS
9
Age 36 - 40
2 IVF
1 Egg Freezing
2 Embryo Freezing
Male Factor
Poor Egg Quality
Ashkenazi Jewish
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
6 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
[Dr. Ernest Zeringue] is very kind and seems to be highly intelligent with deep understanding of his field of work. For instance, he knows a lot about diet related to fertility not just the medications/treatments. He is honest about chances of success but open to trying a lot if you are...In speaking with Zerengue he had excellent bed side manners
Beautiful facility [Califorina IVF: Davis Fertility Center] with kind/effective staff generally speaking. I do have concern about the quality of the embryologists involved in my treatments so far because I had the unfortunate experience of one if my embryos getting stuck in the cryotube it was frozen in and on the day of my transfer they were unable to retrieve it for a transfer without destroying it.
How was your experience with Ernest Zeringue at California IVF?
Dr zerengue is very kind and seems to be highly intelligent with deep understanding of his field of work. For instance, he knows a lot about diet related to fertility not just the medications/treatments. He is honest about chances of success but open to trying a lot if you are.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
This is true for any fertility doctor, you gotta just get back on that horse and keep trying.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
In speaking with Zerengue he had excellent bed side manners but no matter what, in medical facilities I feel like a number because the visits don't always include face time with doctors and you just know you are one of their many patients
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
I don't recall treatment strategy for me.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda Goldsworth)
Linda was always kind and on top of it so to speak
Describe your experience with California IVF.
Beautiful facility with kind/effective staff generally speaking. I do have concern about the quality of the embryologists involved in my treatments so far because I had the unfortunate experience of one if my embryos getting stuck in the cryotube it was frozen in and on the day of my transfer they were unable to retrieve it for a transfer without destroying it. I only had 2 embryos to work with from that cycle. I was only reimbursed about $1000 for the entire cycle because of the mistake.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
Including medication about $30,000 for one ivf cycle and $10,000 to freeze eggs only.
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
I don't know much about this because I elected for single transfer when I did the one transfer I had
What specific things went wrong at California IVF?
  • Lost or damaged samples
Describe the specific things that went wrong at California IVF.
I already explained the tragedy of one of my 2 available embryos getting stuck in the cryotube and they were unable to retrieve it on day of my transfer without destroying it.
9
Doctor
Ernest Zeringue
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
California IVF
Sacramento
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Successful
NPS
10
NPS
10
Age 29 - 34
1 IVF
Male Factor
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Z [Zeringue] is very knowledgeable about his field! He was wonderful about explaining exactly what we needed to do, straightforward about any risks, but also personable. He made himself available for any questions or concerns we had. I would recommend Dr. Z to anyone!... He would always make sure I was comfortable and good to go before we proceeded with anything. And the nursing staff and patients advocate are exceptional. When we went back for the second transfer 3 years later, I really felt like they were all so excited for us and loved meeting our daughter. We had a great experience there!
I really can’t think of any negatives at this point. We had a truly great experience there. The clinic [California IVF] is knowledgeable and i feel they stay on top of the new medical advancements in fertility treatments. They also offer military discount which was a HUGE help for us!... They [nurses] were excellent! They are very knowledgeable but also you could tell they were truly compassionate for their patients and passionate about their job! We had Janet as a nurse first and then care coordinator half way through our first treatment.
How was your experience with Ernest Zeringue at California IVF?
Dr. Z is very knowledgeable about his field! He was wonderful about explaining exactly what we needed to do, straightforward about any risks, but also personable. He made himself available for any questions or concerns we had. I would recommend Dr. Z to anyone!
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Go! He gave us our daughter and had sense protected his practice even more. I highly recommend him!
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
I felt like Dr. Z was good about being available to answer questions. He would always make sure I was comfortable and good to go before we proceeded with anything. And the nursing staff and patients advocate are exceptional. When we went back for the second transfer 3 years later, I really felt like they were all so excited for us and loved meeting our daughter. We had a great experience there!
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
I really don’t remember the exact procedures. I know I took follistem. Had an egg retrieval, Isco performed and transfer on day 5 or 7 I believe. We transferred 2 and froze the other 4. The transfer didn’t take so 2 months later we transferred 2 more and we got pregnant with our daughter. 3 years later we went back and transferred the final 2 embryos. The quality of these embryos was not rated very well and they did not take.
Describe your experience with your nurse at California IVF. (Assigned nurse: Janet)
They were excellent! They are very knowledgeable but also you could tell they were truly compassionate for their patients and passionate about their job! We had Janet as a nurse first and then care coordinator half way through our first treatment. Holly our first care coordinator (who was also amazing) went on maternity leave so Janet took over our case. Then we also had her our second time around 3 years later. She was wonderful! The other staff at the facility is great too. I don’t remember any of the other names, but they were all very caring.
Describe your experience with California IVF.
I really can’t think of any negatives at this point. We had a truly great experience there. The clinic is knowledgeable and i feel they stay on top of the new medical advancements in fertility treatments. They also offer military discount which was a HUGE help for us!
Describe the costs associated with your care under Ernest Zeringue at California IVF.
The egg retrieval and first transfer were $12,500 for military in 2013/2014. Each transfer after that was $2,500 with military discount
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
He gave us the otption to choose 1 or 2 embryos. We chose to have 2 transferred each of the 3 times just because we really didn’t mind the risk of twins. But I felt like he really told us the risks of multiples from transferring 2.
10
Doctor
Ernest Zeringue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
California IVF
Sacramento
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
NPS
0
NPS
0
Age 32 - 34
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
5 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
At times Dr. Zeringue felt cold and when answering questions seemed rushed....My fresh day 5 transfer ended up being an ectopic pregnancy, which was a very heart breaking and emotional thing to go through. Their office seemed cold about it. I was told to come back to the office to receive a methotrexate shot which would end the pregnancy and I waited in the waiting room, in tears, for almost two hours. Once back in the treatment room a nurse and Dr. Zeringue did an ultrasound
The clinic [California IVF] can seem cold, business like, lacking human empathy. Linda, my nurse coordinator was very kind when I needed it but overall the clinic can be cold. I also felt rushed when asking questions or trying to understand procedures/protocols.... At the time my cycle for IVF cost around $10,000. Not including freezing any remaining embryos which was another $600 and my frozen transfer which was $2200.
How was your experience with Ernest Zeringue at California IVF?
. My fresh day 5 transfer ended up being an ectopic pregnancy, which was a very heart breaking and emotional thing to go through. Their office seemed cold about it. I was told to come back to the office to receive a methotrexate shot which would end the pregnancy and I waited in the waiting room, in tears, for almost two hours. Once back in the treatment room a nurse and Dr. Zeringue did an ultrasound and I could hear them whisper about seeing a heartbeat, which made things 100x worse for me. Knowing that methotrexate sometimes does not work if there is an heartbeat in the embryo I asked about it and they assured me that it was fine. Days later when lab test showed the methotrexate had not worked and the ectopic pregnancy was still growing and developing I was told I would then need to go to surgery to prevent a tube rupture. Horrible situation all the way around. Also, I don’t think that Dr. zeringue is up to speed with some of the latest practices. After my experience with CA IVF I had consultations at 2 different places and they both told me that my treatment plan and medications should have been different, especially if he was concerned about a low ovarian reserve. Of course, that was hard to hear after spending so much money on my first IVF cycle.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Do your research, ask a lot of questions. Don’t be afraid to be your own advocate.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
CA-IVF felt strictly like a business. At times Dr. Zeringue felt cold and when answering questions seemed rushed.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
I don’t remember accurately enough.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda )
Linda was the best part of this clinic. She was compassionate during the hard time of finding out my transfer had resulted in an ectopic.
Describe your experience with California IVF.
The clinic can seem cold, business like, lacking human empathy. Linda, my nurse coordinator was very kind when I needed it but overall the clinic can be cold. I also felt rushed when asking questions or trying to understand procedures/protocols.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
At the time my cycle for IVF cost around $10,000. Not including freezing any remaining embryos which was another $600 and my frozen transfer which was $2200.
What specific things went wrong at California IVF?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at California IVF.
. My fresh day 5 transfer ended up being an ectopic pregnancy, which was a very heart breaking and emotional thing to go through. Their office seemed cold about it. I was told to come back to the office to receive a methotrexate shot which would end the pregnancy and I waited in the waiting room, in tears, for almost two hours. Once back in the treatment room a nurse and Dr. Zeringue did an ultrasound and I could hear them whisper about seeing a heartbeat, which made things 100x worse for me. Knowing that methotrexate sometimes does not work if there is an heartbeat in the embryo I asked about it and they assured me that it was fine. Days later when lab test showed the methotrexate had not worked and the ectopic pregnancy was still growing and developing I was told I would then need to go to surgery to prevent a tube rupture. Horrible situation all the way around
0
Doctor
Ernest Zeringue
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
California IVF
Davis (closed)
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
9
NPS
9
Age 28
1 IVF
PCOS
European
Income $100K - $199K
Teacher
2nd of 2 Docs
1 IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
As the owner of the clinic, Dr. Zeringue took us on as his own patients and ensured that everything was done to have the best results the second time....He clearly an expert in the field. He is able to communicate his knowledge in a way that makes sense as a patient...Each IVF process had many challenges and trials, but we are overall very happy with how he helped us...he did increase my amount of medication slightly. I don't recall the specific medications.
It is an organized and professional clinic [CA IVF]. The only weakness I would give is insurance coordination. I've been dealing with having my treatments covered for the last year. The insurance company blames and the clinic, and the clinic blames the insurance company....We loved working with Linda. She was in constant communication with us, and always made us feel that we could ask any questions along the way. She is also very compassionate and truly cares about her patients.
How was your experience with Ernest Zeringue at California IVF?
He clearly an expert in the field. He is able to communicate his knowledge in a way that makes sense as a patient. We had our first child under his care in 2016 and we are due in April of 2018 with our second. Each IVF process had many challenges and trials, but we are overall very happy with how he helped us.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
As with any doctor, go into the process knowing that there will be challenges. My wife and I are confident that we were in the best care with Dr. Zeringue.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
He and his nurse took a real interest in our situation. We originally saw Dr. Lovely at the same clinic. We did not get the results we wanted after we had a failed cycle with no embryos. As the owner of the clinic, Dr. Zeringue took us on as his own patients and ensured that everything was done to have the best results the second time.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
We did reciprocal IVF. I went through the egg retrieval and my wife carried the embryos. After our failed cycle, and were transferred to Dr. Zeringue, he did increase my amount of medication slightly. I don't recall the specific medications.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda Goldsworth )
We loved working with Linda. She was in constant communication with us, and always made us feel that we could ask any questions along the way. She is also very compassionate and truly cares about her patients.
Describe your experience with California IVF.
We loved working with the doctor and nurse. It is an organized and professional clinic. The only weakness I would give is insurance coordination. I've been dealing with having my treatments covered for the last year. The insurance company blames and the clinic, and the clinic blames the insurance company.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
Our first two cycles were about $25,000 for the first child. Our embryo transfer was about $5,000.
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
Because of their increase in success rates, the doctor was very confident in recommending a single embryo transfer.
9
Doctor
Ernest Zeringue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
California IVF
Sacramento
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
10
Age 31
2 IUI
Diminished Ovarian Reserve
Unexplained
Latinx
Native American
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I went through two IUI cycles with Dr. Zeringue. He had me on Leuprolide and then started me on 300 IU of Menopur a day when I started taking both shots on the same day. He had me come in for multiple ultrasounds to monitor how well my follicles were responding. The first cycle I did with Dr. Zeringue gave me two viable eggs with no pregnancy result. The second cycle I did with Dr. Zeringue gave me three viable eggs (the most eggs I have had while doing IUI) with no pregnancy result. Dr. Zeringue thought that doing one more IUI cycle would theoretically give me even more eggs with a higher chance of pregnancy but my insurance would not cover the last cycle.
I was lucky enough to have the same coordinator throughout my three IUI cycles at California IVF Davis. I had two different doctors (Lovely and Zeringue) but was so thankful I was able to have Samantha as my coordinator throughout. She has amazing bedside manner and I never felt judged if I started to cry in front of her. When she showed me how to use the shots for the first time she was very patient and answered any question I had.
How was your experience with Ernest Zeringue at California IVF?
I felt that Dr. Zeringue would explain the entire procedure and we would leave knowing exactly what was going to happen. However, his bedside manner was not as compassionate as Dr. Lovely's was. He is a very smart doctor and I did produce more eggs with his treatment than with Dr. Lovely's.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Ask any question you can think of and Dr. Zeringue will be able to answer it.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
I felt that Dr. Zeringue would answer all questions I had and was very informative. However, his bedside manner was neutral but not the best either.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
I went through two IUI cycles with Dr. Zeringue. He had me on Leuprolide and then started me on 300 IU of Menopur a day when I started taking both shots on the same day. He had me come in for multiple ultrasounds to monitor how well my follicles were responding. The first cycle I did with Dr. Zeringue gave me two viable eggs with no pregnancy result. The second cycle I did with Dr. Zeringue gave me three viable eggs (the most eggs I have had while doing IUI) with no pregnancy result. Dr. Zeringue thought that doing one more IUI cycle would theoretically give me even more eggs with a higher chance of pregnancy but my insurance would not cover the last cycle.
Describe your experience with your nurse at California IVF. (Assigned nurse: Samantha Shahin)
I was lucky enough to have the same coordinator throughout my three IUI cycles at California IVF Davis. I had two different doctors (Lovely and Zeringue) but was so thankful I was able to have Samantha as my coordinator throughout. She has amazing bedside manner and I never felt judged if I started to cry in front of her. When she showed me how to use the shots for the first time she was very patient and answered any question I had.
Describe your experience with California IVF.
The only weakness that this clinic has is the long wait times. A strength they gained recently was moving locations into the Natomas area. Their former Davis waiting room area was very small and cramped when multiple people were waiting for their appointments. The new location is much more spacious for patients and staff.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
Each of my cycles varied on cost since I had leftover medication from my first cycle with Dr. Zeringue that I was able to use on my second cycle. The first cycle was roughly $3,500 and the second cycle was roughly $2,500.
What specific things went wrong at California IVF?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at California IVF.
One of my medications was not called in but since they use an overnight pharmacy I was able to get my medications in time.
10
Doctor
Ernest Zeringue
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
California IVF
Davis (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
6
NPS
6
Age 41
2 IVF
Middle Eastern
Income $50K - $99K
Entrepreneur
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He's [Dr. Zeringue] great ..fun. informative. Very knowledgeable. I worry that they don't test for any levels at this clinic. Every fee needs to be paid upfront and the transfer room was not a sterile environment like the retrieval room. I feel like trying different protocols just seems like a waste of time when you are 40 years old. I feel that they should have had me at the peak dosages instead of learning as we go with my body response.
Long wait times this clinic [CA IVF] was very busy all the time. Long wait times all the time. The staff were friendly, doctors are knowledgeable...i just think if you want a more direct approach, you have to ask a lot of questions...Wasn't told to begin birth control for 2nd cycle. So I had to wait another month...They are a busy clinic. Sometimes wait times were in excess of an hour...Linda was great. Friendly and understanding. I had one pet peeve and that was that not 1 nurse could give me an iv.
How was your experience with Ernest Zeringue at California IVF?
He's great ..fun. informative. Very knowledgeable. I worry that they don't test for any levels at this clinic. Every fee needs to be paid upfront and the transfer room was not a sterile environment like the retrieval room. I feel like trying different protocols just seems like a waste of time when you are 40 years old. I feel that they should have had me at the peak dosages instead of learning as we go with my body response.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Be prepared to wait
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
They are a busy clinic. Sometimes wait times were in excess of an hour.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
My first protocol included a long Lupron cycle. I only had 3 eggs. The 2nd was a very short Lupron protocol and added metronome, I had 10 eggs. I dont think freeze all cycles are the best in older women. I had 8 embryos at day 4 and only 2 at day 6. I think we should have tried to transfer on day 3 and froze the rest
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda)
Linda was great. Friendly and understanding. I had one pet peeve and that was that not 1 nurse could give me an iv. The embriologist had to do it, and even that was after 4 pokes in. I felt like a pin cushion. I think overall I was poked over 15 times for 2 ivs
Describe your experience with California IVF.
Long wait times this clinic was very busy all the time. Long wait times all the time. The staff were friendly, doctors are knowledgeable...i just think if you want a more direct approach, you have to ask a lot of questions. This was all new to me and I didn't know what to ask. I had a cyst the entire two cycles which I think we all thought was a follicle. It's smart to do a lot of research before you go
Describe the costs associated with your care under Ernest Zeringue at California IVF.
Treatment, icsi, and transfer are 3 different fees and well as blood tests.
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
N/a
What specific things went wrong at California IVF?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at California IVF.
Wasn't told to begin birth control for 2nd cycle. So I had to wait another month
6
Doctor
Ernest Zeringue
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
California IVF
Sacramento
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2016, Successful
NPS
9
NPS
9
Age 30 - 34
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
1st of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Zeringue] spends time with his patients, which means he's often running way behind schedule. I've never felt pressured to do any treatment or that he wouldn't keep me as a patient regardless of my test results. He encouraged us to keep our expectations realistic without bringing us down, and he adjusted treatments or fertilization techniques for subsequent cycles when we were unsuccessful...Dr Zerengue has always made sure I understood what's going on with my test results and cycles.
The office [California IVF] is a little small and they can't handle as many patients as they have. Although I've been unhappy with the nurses, the rest of the staff and doctors are great... I regularly have to wait 30+ minutes before being seen. They often book multiple patients for the same time slot, then I think they're seen according to who arrived first...Their billing person has made several mistakes billing insurance and us for the second two cycles and FETs, and we are still sorting through it more than a year after treatments.
How was your experience with Ernest Zeringue at California IVF?
Dr Zerengue has always made sure I understood what's going on with my test results and cycles. He spends time with his patients, which means he's often running way behind schedule. I've never felt pressured to do any treatment or that he wouldn't keep me as a patient regardless of my test results. He encouraged us to keep our expectations realistic without bringing us down, and he adjusted treatments or fertilization techniques for subsequent cycles when we were unsuccessful.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Ask lots of questions and let him know if you don't understand something. He'll be more than happy to explain it until you do understand.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
I really like Dr Zerengue and he made me feel human. The nurse coordinators at the clinic were sometimes hard to communicate with and I just felt like a number to them. Especially having done both cash payment cycles and insurance cycles.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
For all 4 of my ivf cycles, I've been on the long lupron protocol. I don't think he changes it up much. FSH meds are determined by follicle count and AMH levels. There's no monitoring until day 9, then only ultrasound, no bloodwork. We did switch to an early ICSI fertilization for the last cycle, which greatly improved my egg fertilization.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda)
I've had 3 nurse coordinators for 4 cycles at this clinic. So staff turns over regularly. This latest nurse has ok communication with calls usually not being returned until end of the day, regardless of urgency. I know she has other patients, but I don't feel that she appreciates what I'm going through and why I'm there...I'm just another patient to her. She is very knowledgeable though and easily answers any questions I have.
Describe your experience with California IVF.
The Davis location is great for me. Although I regularly have to wait 30+ minutes before being seen. They often book multiple patients for the same time slot, then I think they're seen according to who arrived first. (So showing up 10 min early for your appointment might be worth it.) The office is a little small and they can't handle as many patients as they have. Although I've been unhappy with the nurses, the rest of the staff and doctors are great.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
We paid out of pocket for the first two fresh cycles, plus unlimited FET of the embryos produced in those cycles. $16000+ meds (online pharmacy, about $4-5000/cycle). There were some issues with the nurses not knowing the insurance mail pharmacy, but I didn't quite understand it either. Their billing person has made several mistakes billing insurance and us for the second two cycles and FETs, and we are still sorting through it more than a year after treatments.
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
We were always given the option of transferring one or two embryos with no preference or bias given by Dr. Zerengue or his staff. If we asked for guidance, we were only given scientific evidence.
9
Doctor
Ernest Zeringue
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
California IVF
Davis (closed)
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2015, Successful
NPS
9
NPS
10
Age 26
2 IVF
PCOS
Poor Egg Quality
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Zeringue has a unique personality. He tells you what you want to know and will answer any questions you have along the way. You can tell he cares about his clinic and patients. He is easy to get a hold of when you need him. He cares about his nurses which we enjoyed because we became very close to our nurse. He listened to what she had to say. They worked together as a team...He was personal with us. I also felt safe knowing I was with the doctor who started the clinic...
The clinic [CA IVF] is great! It's clean, the staff is friendly, and everything is organized...Our nurse, Linda, was AMAZING. We worked closely with her through both of our IVF cycles. She responded to all our emails and phone calls. She was there to comfort us when we needed it...IVF is expensive no matter what clinic you go to. They had payment plans if needed. I remember there was one huge payment around $10,000 dollars but all the other payments were smaller (between hundreds and a few thousand).
How was your experience with Ernest Zeringue at California IVF?
Dr. Zeringue has a unique personality. He tells you what you want to know and will answer any questions you have along the way. You can tell he cares about his clinic and patients. He is easy to get a hold of when you need him. He cares about his nurses which we enjoyed because we became very close to our nurse. He listened to what she had to say. They worked together as a team.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Don't be afraid to ask any questions because he will happily answer.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
He was personal with us. I also felt safe knowing I was with the doctor who started the clinic.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
It's hard to tell who decided what. Dr. Zeringue oversaw our two cycles. After our first failed cycle, the team at the clinic worked together to come up with a plan. One of my medications was increased to produce more eggs, the doctor who worked in the lab did ICSI on half of my retrieved eggs the day of retrieval to ensure fertilization, and assisted hatching was done when the two embryos were implanted to ensure latching. No one ever said whose plan this was (no one was trying to credit for each part of the plan) and everyone worked together as a team at the clinic. The plan worked and we had a healthy baby after our second IVF cycle.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda Goldsworth)
Our nurse, Linda, was AMAZING. We worked closely with her through both of our IVF cycles. She responded to all our emails and phone calls. She was there to comfort us when we needed it. There was a moment where even cried on each other. The compassion she showed towards us created the bond we still have today. We keep in touch even after the birth of our child.
Describe your experience with California IVF.
The clinic is great! It's clean, the staff is friendly, and everything is organized.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
IVF is expensive no matter what clinic you go to. They had payment plans if needed. I remember there was one huge payment around $10,000 dollars but all the other payments were smaller (between hundreds and a few thousand). I can't remember the exact cost of one IVF cycle but I believe it's between $15-20,000.
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
Our doctor was supportive of a single embryo transfer or a two embryo transfer. We also had no children yet.
9
Doctor
Ernest Zeringue
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
California IVF
Davis (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
8
NPS
8
Age 28
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Income $0 - $49K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Z [Ernest Zeringue] is a great doctor. We were very explicit about what we wanted and he did his best to accommodate that. He has been flexible with us and patient. We appreciate the detail he goes into when explaining any procedure or treatment.... He is honest and upfront about what to expect and never b.s'ed us the entire time.... Make sure you ask questions and be firm on what you want!
The nurses in the clinic [California IVF: Davis Fertility Center] are all wonderful. The biggest issue we confronted was that Salina is not the greatest communicator and she is not very understanding. I had to get mad and demand things a few times which I hate doing.... The biggest thing is communication. Make sure you call them consistently if they don't respond because you can easily be forgotten....
How was your experience with Ernest Zeringue at California IVF?
Dr. Z is a great doctor. We were very explicit about what we wanted and he did his best to accommodate that. He has been flexible with us and patient. We appreciate the detail he goes into when explaining any procedure or treatment.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Make sure you ask questions and be firm on what you want! You are your own advocate!
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
Dr. Z made sure to answer any questions I had thoroughly. He is honest and upfront about what to expect and never b.s'ed us the entire time.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
Femara-50 mg cd 3-7 HCG trigger shot HCG booster shots on 3 and 7 DPO.
Describe your experience with your nurse at California IVF. (Assigned nurse: Salina)
The nurses in the clinic are all wonderful. The biggest issue we confronted was that Salina is not the greatest communicator and she is not very understanding. I had to get mad and demand things a few times which I hate doing.
Describe your experience with California IVF.
The biggest thing is communication. Make sure you call them consistently if they don't respond because you can easily be forgotten.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
50$ copay each visit
What specific things went wrong at California IVF?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at California IVF.
They didn't get in contact with my insurance so I had to go back and forth multiple times in one day which was extremely frustrating. They also are not great about calling with results and prefer email as communication-I got an upsetting email about a test result that had no information and told me to refer to a genetic counselor. I was not happy about that.
8
Doctor
Ernest Zeringue
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
California IVF
Davis (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
8
Age 27 - 28
PCOS
Unexplained
Income $50K - $99K
1st of 2 Docs
5 IUI With Other Docs
Donor Sperm
LGBTQ+
Neutral
Neutral
Unsuccessful
He [Dr. Ernest Zeringue] is very good with communication and asking questions. Whenever this is something I don’t understand he will make sure I do before I leave his office...He always try’s new ways of treatment if the previous was unsuccessful. He is kind and makes sure you feel comfortable while going through the processes of treatment. He is very knowledgeable in his profession and makes things very easy to understand.
The clinic [California IVF] is very clean and basically brand new. The staff is very nice and always makes you feel more at home. They all know you by name and it’s comforting knowing the care enough too. All appointments are smooth and quick so you are not there too long...They [the nurses] answered all my questions when asked...He [Dr. Ernest Zeringue] always try’s new ways of treatment if the previous was unsuccessful. He is kind and makes sure you feel comfortable while going through the processes of treatment. He is very knowledgeable in his profession and makes things very easy to understand.
How was your experience with Ernest Zeringue at California IVF?
He always try’s new ways of treatment if the previous was unsuccessful. He is kind and makes sure you feel comfortable while going through the processes of treatment. He is very knowledgeable in his profession and makes things very easy to understand.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
To make sure you ask all the questions you need answered so you are more comfortable with treatment.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
He is very good with communication and asking questions. Whenever this is something I don’t understand he will make sure I do before I leave his office.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
1: 2.5 mg of Letrozole and trigger 2. 5 mg of letrozole and trigger 3: 5 mg of letrozole and trigger 4: 7.5 mg of letrozole and trigger 5:all 10 2.5 mg of letrozole at once with trigger
Describe your experience with your nurse at California IVF. (Assigned nurse: Samantha Shahin)
They answered all my questions when asked.
Describe your experience with California IVF.
The clinic is very clean and basically brand new. The staff is very nice and always makes you feel more at home. They all know you by name and it’s comforting knowing the care enough too. All appointments are smooth and quick so you are not there too long.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
About $960 per clinic treatment And $250 for medication per treatment
8
Doctor
Ernest Zeringue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
California IVF
Sacramento
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2017, Successful
NPS
10
NPS
N/A
Age 26 - 30
1 IUI
1 IVF
Unexplained
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Successful
He [Dr. Zeringue] was very detailed in his depiction of treatment. He showed hurt when we were hurting and happiness when we were happy. Always very nice. From the very beginning we felt we were more than just a number to him. When I cried regarding our chemical pregnancy, he consoled me and spoke to me in detail regarding it and reassured me it was nothing I did wrong. ... He showed compassion and held conversations
The clinic [California IVF: Davis Fertility Center] is new, very spacious, clean and relaxing. The rooms are small, but intimate. The bathrooms are spacious and clean. The egg retrieval room is relaxing with dim lights and very relaxing as well. ... All the nurses, especially Linda and Samantha, as well as Anna go above and beyond to make you feel welcomed and loved. I still keep in contact with them. ...
How was your experience with Ernest Zeringue at California IVF?
He was very detailed in his depiction of treatment. He showed hurt when we were hurting and happiness when we were happy. Always very nice. From the very beginning we felt we were more than just a number to him. When I cried regarding our chemical pregnancy, he consoled me and spoke to me in detail regarding it and reassured me it was nothing I did wrong.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
He is straight forward and blunt, but very compassionate, best of both worlds
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
He showed compassion and held conversations
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
I was on an antagonist protocol for egg retrieval. Was on 225 iu gonal f, cetrotide and lupron. I had 23 eggs retrieved and 13 embryos frozen. For our transfers I was birth control, lupron and progesterone.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda )
All the nurses, especially Linda and Samantha, as well as Anna go above and beyond to make you feel welcomed and loved. I still keep in contact with them.
Describe your experience with California IVF.
The clinic is new, very spacious, clean and relaxing. The rooms are small, but intimate. The bathrooms are spacious and clean. The egg retrieval room is relaxing with dim lights and very relaxing as well.
10
Doctor
Ernest Zeringue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
2017, Unsuccessful
NPS
4
NPS
4
Age 25
14 Fertility Medications
Unexplained
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
timed intercourse [with Dr. Zeringue]. My dosage varied along with my meds. I tried about 11 cycles with femara then eventually added the trigger injection. Eventually we tried Clomid for 5 cycles...It was the same thing every time. Never got pregnant and some times even never had any follicle growth but he still did the same meds the next cycle. After almost a year of nothing he never wanted to do more in-depth tests or change things up
[Staff at California IVF: Davis Fertility Center is] Not motivated to find the problem and eliminate possibilities. Very quick to “diagnose” unexplained infertility. The doctors and nursing staff were nice and didn’t give up which I appreciated. I just wish they wanted to find answers as to why this wasn’t working as bad as we wanted them...It was the same thing every time. Never got pregnant and some times even never had any follicle growth but he still did the same meds the next cycle. After almost a year of nothing he never wanted to do more in-depth tests or change things up
How was your experience with Ernest Zeringue at California IVF?
It was the same thing every time. Never got pregnant and some times even never had any follicle growth but he still did the same meds the next cycle. After almost a year of nothing he never wanted to do more in-depth tests or change things up
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Be your own advocate
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
It felt like he didn’t personalize treatment for our needs. Especially when we were just doing monitored medicated timed intercourse cycles
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
Went in for a follicle scan CD3-5 then started meds that day for a week or so. Then go in to measure follicles then plan out when to trigger and do the timed intercourse. My dosage varied along with my meds. I tried about 11 cycles with femara then eventually added the trigger injection. Eventually we tried Clomid for 5 cycles.
Describe your experience with your nurse at California IVF.
Nice
Describe your experience with California IVF.
Not motivated to find the problem and eliminate possibilities. Very quick to “diagnose” unexplained infertility. The doctors and nursing staff were nice and didn’t give up which I appreciated. I just wish they wanted to find answers as to why this wasn’t working as bad as we wanted them.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
Insurance covered our TI cycles
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
None
4
Doctor
Ernest Zeringue
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
2 of 5
4
Clinic
California IVF
Sacramento
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2008 - 2011, Successful
NPS
10
NPS
10
Age 33 - 36
1 Embryo Freezing
Endometriosis
Male Factor
European
Income $0 - $49K
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Zeringue was honest, blunt, confident, and caring. He was also a great counselor in the decision-making process of the sperm donor. He belongs doing what he is doing, as if he was meant for this line of work....They (Dr. Z and his staff) made me feel like they cared about my situation and wanted me to achieve becoming a mother. You could tell they cared about the quality of their work and their patients. They were more concerned with each patients outcome rather than the clinic making money...
They [CA IVF: Davis Fertility Center] made me feel like they cared about my situation and wanted me to achieve becoming a mother. You could tell they cared about the quality of their work and their patients. They were more concerned with each patients outcome rather than the clinic making money...[Nurses are] Warm, caring, accommodating, and helpful....Dr. Zeringue was honest, blunt, confident, and caring. He was also a great counselor in the decision-making process of the sperm donor.
How was your experience with Ernest Zeringue at California IVF?
Dr. Zeringue was honest, blunt, confident, and caring. He was also a great counselor in the decision-making process of the sperm donor. He belongs doing what he is doing, as if he was meant for this line of work.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
To feel confident that he knows what he is doing and can help you achieve parenthood.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
They (Dr. Z and his staff) made me feel like they cared about my situation and wanted me to achieve becoming a mother. You could tell they cared about the quality of their work and their patients. They were more concerned with each patients outcome rather than the clinic making money.
Describe your experience with your nurse at California IVF. (Assigned nurse: his wife )
Warm, caring, accommodating, and helpful.
10
Doctor
Ernest Zeringue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
California IVF
Davis (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
7
NPS
7
Age 36 - 38
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
European
East Asian
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
IVF With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Ernest Zeringue] was very friendly and made me feel comfortable during our consultation and during communication at follow up appts...Dr.Zeringe did my Tubal Reversal surgery in 2017 which has not been successful at achieving a pregnancy as of yet. I have had 3 MC with one being an ectopic. He has been supportive but now we are exploring other options such as IUI with meds and IVF...Make sure that you do the labs to test for hormone levels and make sure you are ovulating regularly before making up your mind in regards to IVF vs other options (IUI, TR etc).
They [staff at California IVF] are fairly good at returning phone calls and answering questions in a timely manner. I did have some issues at one time with billing the anesthesia, but after some time and communication we were able to clear that up...[the nurses are] Very friendly during my visits. They were usually very good with returning my calls and answering questions...extra charges accidentally billed to me that I had to clarify and fight that I didnt owe.
How was your experience with Ernest Zeringue at California IVF?
Dr.Zeringe did my Tubal Reversal surgery in 2017 which has not been successful at achieving a pregnancy as of yet. I have had 3 MC with one being an ectopic. He has been supportive but now we are exploring other options such as IUI with meds and IVF.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Make sure that you do the labs to test for hormone levels and make sure you are ovulating regularly before making up your mind in regards to IVF vs other options (IUI, TR etc).
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
Dr.Zeringue was very friendly and made me feel comfortable during our consultation and during communication at follow up appts.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
Not that I remember.
Describe your experience with the nursing staff at California IVF.
Very friendly during my visits. They were usually very good with returning my calls and answering questions.
Describe your experience with California IVF.
They are fairly good at returning phone calls and answering questions in a timely manner. I did have some issues at one time with billing the anesthesia, but after some time and communication we were able to clear that up.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
Tubal reversal -8000-9000 (I believe). HSG 400.
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
I havent had IVF as of yet.
What specific things went wrong at California IVF?
  • Provided conflicting information
Describe the specific things that went wrong at California IVF.
extra charges accidentally billed to me that I had to clarify and fight that I didnt owe.
7
Doctor
Ernest Zeringue
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
California IVF
Sacramento
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
5
NPS
3
Age 28 - 30
3 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Business Executive
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Although he [Dr. Zeringue] is clearly very smart, I often felt like he was only responding to whatever I asked rather then telling me what in his opinion would be the best course of action...He is all business, which is good but not when you are treating fertility. I did not feel like they were trying to treat me as a whole person. Besides baseline testing they did not try to figure out the source of my infertility. For example I was unaware that doing acupunture was an option until a form asked me if I planned on doing it during embroyo class.
As a fertility warrior she was kind and the most understanding. She [nurse of California IVF: Davis Center] made me feel comfortable and did not pressure treatments...I would say this is an industrial fertility clinic. They see lots of patients which means they are continuing to practice their skills but also that you are a patient number. The staff is friendly enough but the overall mission of the clinic is not best prepare the women's body for treatment but to use medicine and procedure to achieve the desired outcome. This is understandable but for a couple seeking treatment we need to be seen and heard and receive advice best for us as a whole person not just reproductive organs.
How was your experience with Ernest Zeringue at California IVF?
He is all business, which is good but not when you are treating fertility. I did not feel like they were trying to treat me as a whole person. Besides baseline testing they did not try to figure out the source of my infertility. For example I was unaware that doing acupunture was an option until a form asked me if I planned on doing it during embroyo class. They only did one monitoring appointment prior to retrieval despite my ovums being on the small side. After my first FET with 2 embroyos that resulted in a chemical pregnancy they did not offer any guidance or change in protocol prior to my second transfer.
What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?
Based on his wealth of experience he approaches your treatment statistically. I understand that treatment is science but with fertility there are so many other factors that I don't think he puts value in.
During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?
Although he is clearly very smart, I often felt like he was only responding to whatever I asked rather then telling me what in his opinion would be the best course of action.
Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.
IUIs- Clomid & trigger shot. Washed sperm. One monitoring appointment no change in meds. IVF- Gonal-F FET- Lupron and 2 estrogen patches, nightly injectable progesterone after transfer.
Describe your experience with your nurse at California IVF. (Assigned nurse: Linda )
As a fertility warrior she was kind and the most understanding. She made me feel comfortable and did not pressure treatments.
Describe your experience with California IVF.
I would say this is an industrial fertility clinic. They see lots of patients which means they are continuing to practice their skills but also that you are a patient number. The staff is friendly enough but the overall mission of the clinic is not best prepare the women's body for treatment but to use medicine and procedure to achieve the desired outcome. This is understandable but for a couple seeking treatment we need to be seen and heard and receive advice best for us as a whole person not just reproductive organs.
Describe the costs associated with your care under Ernest Zeringue at California IVF.
IUIs- $3500 for meds and procedure IVF- $4000 for meds, $9000 for retrieval and 1 FET, $1500 ICIS Additional FET- $3000 for procedure, $800 meds.
Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.
Did not recommend one way or the other.
What specific things went wrong at California IVF?
  • Failed to call with results
  • Failed to convey critical information
5
Doctor
Ernest Zeringue
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
3
Clinic
California IVF
Sacramento
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5

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