Rated 9
Strongly recommend: 90%Don't recommend: 10%9
90% strongly recommend
9 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.2
5.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of South Florida
Residency
University of South Florida
Fellowship
Johns Hopkins

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Farah Chuong works at

Fertility & IVF Center of Miami
Rated 8
Strongly recommend: 62%Neutral: 16%Don't recommend: 22%8

Explore Clinic
Miami
8950 N. Kendall Dr
Miami, FL 33176
Miami Beach
4308 Alton Rd
Miami Beach, FL 33140

9 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
0
NPS
0
Age 40
1 IVF
Income $500K+
Consultant
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Choung was condescending in her explanations. When the retrieval didn't go as planned she didn't even have the courtesy of telling me herself nor did she have the courtesy to call me when my beta was negative after my transfer. I never heard from her again after the retrieval...My eggs did not grow well during stims however she never changed the dosage of my medication...I stimmed for 14 days and she was still only able to retrieve 4 eggs yet she told me the day before I triggered that I should anticipate 10 eggs based on their size and my estrogen level before retrieval...
[Fertility & IVF Center of Miami] Strengths: convenient hours, open 7 days a week, most of the time I was seen within 30 min of my appt Weaknesses: no patient portal, nurses call with instructions so you have to remember everything when they call and make sure not to miss the phone call...They called with instructions for estrogen and told me the wrong dose so I ended up taking double the amount...
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Choung had me suppress with estrogen prior to stimulation. She did not discuss any supplements nor acupuncture and said they have not been proven to improve success. This is not true and with a subsequent retrieval after switching clinics I had 4x as many embryos and all were top quality (as opposed to the one poor quality embryo I produced with Dr. Choung. My eggs did not grow well during stims however she never changed the dosage of my medication (the next clinic did and my eggs immediately responded). I stimmed for 14 days and she was still only able to retrieve 4 eggs yet she told me the day before I triggered that I should anticipate 10 eggs based on their size and my estrogen level before retrieval. I understand that in medicine things don't always go according to plan but when the retrieval didn't yield even half of the eggs she expected she should have had the courtesy to let me know herself or offer some explanation. She was nowhere to be found after the retrieval when I woke up from sedation. Same story when the transfer failed. I paid out of pocket for this cycle and it was a total waste. I had a totally opposite (and successful) experience at the next clinic. My experience with Dr. Choung was a total waste of time and money.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Do your own research and speak up about the things you want. Do not accept a disappearing act when things go wrong.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Choung was condescending in her explanations. When the retrieval didn't go as planned she didn't even have the courtesy of telling me herself nor did she have the courtesy to call me when my beta was negative after my transfer. I never heard from her again after the retrieval. She was nice when she thought things were going well but as soon as things didn't go according to plan she was very difficult to get in touch with.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Antagonist protocol- gonal and meno (same dosage for 14 days of stims). single trigger.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
Hit or miss. One or two were great, some acted totally indifferent
Describe your experience with Fertility & IVF Center of Miami.
Strengths: convenient hours, open 7 days a week, most of the time I was seen within 30 min of my appt Weaknesses: no patient portal, nurses call with instructions so you have to remember everything when they call and make sure not to miss the phone call
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
$20000 for a cycle
What specific things went wrong at Fertility & IVF Center of Miami?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
They called with instructions for estrogen and told me the wrong dose so I ended up taking double the amount.
0
Doctor
Farah Chuong
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
1 of 5
0
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
2016 - 2020, Successful
NPS
10
NPS
9
Age 33 - 37
2 IVF
Unexplained
European
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Chuong is truly in the thick of it with you. I’m very direct and she’s always given me the straight details and as much information as I ask for. I’m a high information person so the level of detail she has to go into with me is likely well beyond what other patients ask for. We are well let’s try it all type of couple and our treatment has reflected that. Dr Chuong’s ability to change tracks when something isn’t working is greatly appreciated
My only complaint about the clinic is the accounting department. They are not terribly responsive and often times you will get bills that don’t reflect your account accurately. The practice has a policy to not discuss your account in the office (I was told) and they ask you to call to resolve issues. Often times you do not receive a call back resulting in many months of back and forth. The doctors and nurses, will keep you coming back.
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
I usually leave with negatives. But I don’t have many. Dr. Chuong is truly in the thick of it with you. I’m very direct and she’s always given me the straight details and as much information as I ask for. I’m a high information person so the level of detail she has to go into with me is likely well beyond what other patients ask for. We are well let’s try it all type of couple and our treatment has reflected that. Dr Chuong’s ability to change tracks when something isn’t working is greatly appreciated
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Be upfront and honest with her. I think many patients don’t want to be perceived as high maintenance. But she’s always there for you
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr Chuong was my second RE. We were treated like a number by our previous dr. He knew nothing about us by sight he only knew what was on a file in front of him. We never got to speak to him only to nurses. We went in for a consult with Dr. Chuong and she was the total opposite. She knows us as people and now knows us as a family. She is very personable and personal. She communicates directly, efficiently and with compassion. We had success our first fresh cycle but subsequent transfers have all yielded frustrating results. Having Dr Chuong clearly share my frustration has made all the difference.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
My first cycle was an antagonist protocol. I was on stims for 8 days 33 eggs retrieved 21 made it to day 3. I did a fresh transfer and froze six. My daughter resulted from the fresh transfer. We have done every drug protocol for FET. Two transfers implanted but resulted in chemical pregnancy. The natural no drug, progesterone only cycle did not implant. It’s important to note these embryos did not undergo PGS. But fair to presume 60% of them were genetically fine. We participated in a study and underwent a dramatically different fresh cycle. It was not the right protocol for me, but worth a try given participating in the study allowed for a no cost cycle. It was more of a “mini” IVF with only 13 eggs retrieved, resulting in one day five blastocyst and one day six blast. We froze the day six and transferred the day five. The embryo did not implant. We plan to undergo another fresh cycle with Dr. Chuong in the fall.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Denise Williams )
We love Denise. I do not live near the clinic at all. I travel a great distance for appointments and Denise has always worked with me regarding the challenges of this.
Describe your experience with Fertility & IVF Center of Miami.
My only complaint about the clinic is the accounting department. They are not terribly responsive and often times you will get bills that don’t reflect your account accurately. The practice has a policy to not discuss your account in the office (I was told) and they ask you to call to resolve issues. Often times you do not receive a call back resulting in many months of back and forth. The doctors and nurses, will keep you coming back. I considered moving to a clinic closer to my home once my daughter was born but in the end, no other clinic had the feeling that Dr. Chuong and her team have where they’re care about YOU and really want you to achieve the family you want.
Describe your experience with your monitoring appointments at Fertility & IVF Center of Miami.
I was always given specific times but given I was making a four hour drive they would see me when I arrived. Usually no more than a ten minute wait whether I was an hour early, an hour late or right on time
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
We spent just about 11k on our fresh cycle in 2016. We were fortunate that while we did not have insurance we did have a discount program and our drugs cost less than 250. Two years later when we wanted to do the frozen cycles those cost just over 4000. Our insurance has changed and the discount program for the drugs had ended so we spent close to 1500 each cycle in drugs.
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
I did not feel pressured to eSET. The practice has a policy that we are comfortable with.
10
Doctor
Farah Chuong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Fertility & IVF Center of Miami
Miami Beach
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 30
Male Factor
Latinx
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Since our infertility is due to a male factor, Dr. Chuong had us meet with a urologist to assess my husband's issue. ... As soon as you step into her office, it was such a calming feeling and she was excited to meet us and get to know our story. ... My sonogram was performed by the doctor herself and she walked me through every step and explained everything on the monitor. Every time after that, any tests that need to be performed in her office, have always been done by her.
The clinic is located in a hospital. The parking garage leads you straight to the clinic and it is easy to access. The answering service usually answers the calls and then will redirect you to the right person or nurse. ... They [nurses] return your calls same day, they are always willing to answer questions and if they are unsure, they will find out for you. The times we have gone to the clinic, they are all very welcoming and have made this a smooth process thus far.
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong was recommended to us by my OBGYN. As soon as you step into her office, it was such a calming feeling and she was excited to meet us and get to know our story. We had already met with a urologist for my husband and were disappointed with the results. She immediately recommended a new urologist in which she works closely with and even offered to reach out to him personally, to see if we could get an earlier appointment. Once she asked us both questions for her review, she explained the process of IVF step by step. I had a list of questions in my head prior to meeting with her and she answered them all before I could even ask. Dr. Chuong did not hesitate in getting the ball rolling with the diagnostic workup. My husband and I started the tests that same day. My sonogram was performed by the doctor herself and she walked me through every step and explained everything on the monitor. Every time after that, any tests that need to be performed in her office, have always been done by her. She always greets us warmly and make us feel comfortable. My husband had a sperm analysis done in her office early one Friday morning and she called me personally that same day with the results.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
She does not take the easy way out. She is very meticulous and likes to cover every possibility. So have patience! This is a long journey and exploring all your options may result in something you never imagined.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong provided us with her email after our first consultation and told us if we had any questions or concerns, to reach out to her directly for answers. After my husbands sperm analysis, she personally called us to give us the results immediately.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We are still in the early stages of the treatment cycle. Since our infertility is due to a male factor, Dr. Chuong had us meet with a urologist to assess my husband's issue. My husband will be having surgery this month and then we will revaluate the best course of action whether it be IUI or IVF.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
The nursing staff at the clinic is amazing. They return your calls same day, they are always willing to answer questions and if they are unsure, they will find out for you. The times we have gone to the clinic, they are all very welcoming and have made this a smooth process thus far.
Describe your experience with Fertility & IVF Center of Miami.
The clinic is located in a hospital. The parking garage leads you straight to the clinic and it is easy to access. The answering service usually answers the calls and then will redirect you to the right person or nurse. If you are unable to reach them and it is an emergency let the answering service know and they will try to connect you or send them an email to call you back as soon as possible.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
Our estimated cost for the IVF is approximately $40,000.00.
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
Dr. Chuong did say at our initial meeting that she usually does single embryo transfers. She did say when we got to that point, we could further discuss the options.
10
Doctor
Farah Chuong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
9
Age 34
1 IUI
Anovulation
PCOS
Poor Egg Quality
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Farah Chuong] performs many of the tests herself which I loved. This includes the initial exam, the hysteroscopy, some of the US appointments and IUI procedures. This is uncommon from my previous experiences so I very much appreciate an involved physician. Also, I ask a ton of questions as I like to be very involved in my treatment plan. She is patient with me and answers EVERY single question. She makes sure I leave her office confident in the current plan and yet knowledgeable in the expectation part of it.
They [Fertility & IVF Centers of Miami] have coordinators that handle each individual aspect. For example one woman (Maria) handles the insurance side. She advocates for you based on what is covered and what isn’t. She automatically sends authorizations when required. She communicates every step with you and is easy to reach.... The nusing staff seems to be knowledgeable at each appointment. They share US results such as endometrial lining and follicle size. They let you see your results and explain what they are measuring, etc. Blood draws are pretty painless so that’s a plus as well :)
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
This is my first cycle with Dr. Chuong so we don’t know if this cycle has worked yet. However, I can say that she has been great so far. She performs many of the tests herself which I loved. This includes the initial exam, the hysteroscopy, some of the US appointments and IUI procedures. This is uncommon from my previous experiences so I very much appreciate an involved physician. Also, I ask a ton of questions as I like to be very involved in my treatment plan. She is patient with me and answers EVERY single question. She makes sure I leave her office confident in the current plan and yet knowledgeable in the expectation part of it.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Ask all of your questions. She has a great bedside manner, is easy to talk to, and will give you honest answers.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
During my first visit with Dr. Chuong I felt very well educated with where we were currently and where we were headed in our treatment plan. During the first few US appointments I did not get to see the Doctor at all and I felt very disappointed in my progress and not educated on the expectations of the current treatment plan. I expressed this during my second visit and now she has been present at every subsequent visit.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I was referred to this clinic because my previous RE did not practice IVF. I was told that we were at a point that we would benefit from visiting another clinic who did offer IVF as all the other options we tried had not produced a positive result yet. We made an appointment to visit with her and start discussions while we were in the TWW. That cycle was all over the place for me and I ended up starting my period almost a week early. When we showed up at Dr. Chuong’s office we were told that there were numerous cysts left over from the gonadotropin cycle and that we were not good candidates to start IVF. I explained that I did not want to lose a cycle and so she recommended that we wait a few days for my progesterone levels to drop and start a less invasive approach of 7.5 mg of Letrozole. I responded very slowly but finally produced 2 mature follicles (20 mm Amd 18 mm). We triggered on day 16 and IUI was on day 18. Not sure of the outcome for this cycle yet.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
The nusing staff seems to be knowledgeable at each appointment. They share US results such as endometrial lining and follicle size. They let you see your results and explain what they are measuring, etc. Blood draws are pretty painless so that’s a plus as well :)
Describe your experience with Fertility & IVF Center of Miami.
They have coordinators that handle each individual aspect. For example one woman (Maria) handles the insurance side. She advocates for you based on what is covered and what isn’t. She automatically sends authorizations when required. She communicates every step with you and is easy to reach.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
We have insurance coverage for some procedures such as US and bloodwork. Cost of IUI is $500 I believe.
10
Doctor
Farah Chuong
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
1 Fertility Medications
European
Income $50K - $99K
Lawyer
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Chuong is very up to date with the latest in fertility treatment and explained everything to me step by step. She did a great job breaking down the process. I felt so comfortable speaking with her and I felt like she was invested in every step!... Dr. Chuong was very realistic and optimistic with my fertility options since I didn’t have a history of factors that would lend to infertility but my husband is a pilot and never home when I ovulate. We spoke about the option of Clomid
Very good location and very clean environment. Staff [Fertility & IVF Center of Miami] was professional. Parking was very easy and free. They have multiple locations which is convenient and are open on weekends which is great! Staff calls back within an hour which is great and everyone is easy to work with.... Very organized with great communication skills. Always responded promptly to any questions I would have.
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong is very up to date with the latest in fertility treatment and explained everything to me step by step. She did a great job breaking down the process. I felt so comfortable speaking with her and I felt like she was invested in every step!
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Be open and honest beccause she definitely wants to help she has so much knowledge she can come come up with a plan that is tailored to your needs.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong is extremely personable and knowledgeable. She is very relatable and understood my fertility needs and came up with a plan that worked for my lifestyle. I am so grateful!
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Dr. Chuong was very realistic and optimistic with my fertility options since I didn’t have a history of factors that would lend to infertility but my husband is a pilot and never home when I ovulate. We spoke about the option of Clomid with natural inter course as well as freezing his sperm and doing IUI when I ovulate and weighed the pros and cons to both options.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Marcia Hall-Humpherson)
Very organized with great communication skills. Always responded promptly to any questions I would have.
Describe your experience with Fertility & IVF Center of Miami.
Very good location and very clean environment. Staff was professional. Parking was very easy and free. They have multiple locations which is convenient and are open on weekends which is great! Staff calls back within an hour which is great and everyone is easy to work with.
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
N/A
10
Doctor
Farah Chuong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 31
Male Factor
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Choung took her time, she was very sweet. She collected a very detailed history on my husband and I and we did not feel in a rush. We were able to accomplish so much is a few short months.... She was very sweet and took her time. We did not feel in a rush at all. She sat with us and collected a complete medical history. We took our 10 year old along and she made sure to include him in the process and address him.
Very private and clean. The staff [Dr. Chuong] is friendly. The station where labs are drawn are clean. My husband went a few times to drop off and to do a sperm analysis and he said it was clean. Very close to parking, valet parking is also available. There is plenty of seating in the waiting room. Ultrasounds done by the dr.... the genetic counseling was about 3,000 out of pocket... [Nursing Staff] Very communicative, questions via phone answered in timely manner.
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
She was very sweet and took her time. We did not feel in a rush at all. She sat with us and collected a complete medical history. We took our 10 year old along and she made sure to include him in the process and address him.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Trust the process
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Choung took her time, she was very sweet. She collected a very detailed history on my husband and I and we did not feel in a rush. We were able to accomplish so much is a few short months.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I don't know, my husband was referred to a urologist and he had a procedure done.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
Very communicative, questions via phone answered in timely manner.
Describe your experience with Fertility & IVF Center of Miami.
Very private and clean. The staff is friendly. The station where labs are drawn are clean. My husband went a few times to drop off and to do a sperm analysis and he said it was clean. Very close to parking, valet parking is also available. There is plenty of seating in the waiting room. Ultrasounds done by the dr.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
It was covered by insurance mostly. After a few semen analysis we did pay for them and to drop off on Saturday was an extra fee. Also the genetic counseling was about 3,000 out of pocket
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
Not that I remember
10
Doctor
Farah Chuong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 10 Eggs Frozen
NPS
10
NPS
8
Age 40
1 Egg Freezing
East Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr Chuong is very nice and patient to explain the situation and what should I do for the next step . I was so anxious before I decide to do it . she encouraged me to do it before I had my partner...is very nice and patient . explaining all process for me...used the Gonal 300iu and Pregnyl .
STRENGTH: good location , not long wait. the nurse are very nice and patient. weakness: if they accept more insurance company or give us more ways to save the money will be better...well communicate with me...sent me all necessary documents and help me process it .
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Dr Chuong is very nice and patient to explain the situation and what should I do for the next step . I was so anxious before I decide to do it . she encouraged me to do it before I had my partner .
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
check which insurance company they accept for your treatment .
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
She is very nice and patient . explaining all process for me
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I used the Gonal 300iu and Pregnyl .
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Dennise)
well communicate with me . I can't log in to my patient account during the treatment . she sent me all necessary documents and help me process it .
Describe your experience with Fertility & IVF Center of Miami.
STRENGTH: good location , not long wait. the nurse are very nice and patient. weakness: if they accept more insurance company or give us more ways to save the money will be better . I spent about $15k for my treatment for egg frozen because I want to keep possibility for my future . Now I found my partner ,if I want to use my egg , I may need spent another $15K or more . it is a lot ...
Describe your experience with your monitoring appointments at Fertility & IVF Center of Miami.
it is very fast . after they took my blood and I will be noticed when is my appointment day .
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
Total cost about $15K, including $5k for the medcine
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
I only do egg frozen.
10
Doctor
Farah Chuong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
10
NPS
10
Age 43
1 IVF
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Farah Chuong] is very detailed and confident she can help you in having a baby and tells you the odds as well as complications. Makes sure your seen consistently to avoid complications...I felt my care and focus was on me when I was at the office. Even though the office is really busy...
I love how most of the [Fertility & IVF Center of Miami] clinic is handled. I just would prefer at each visit to be consulted with the nurse in the room and not in the hallway...The clinic is even open on weekends. Which helps me as I work during the week...The nurses at time didn’t get a hold of you until late in the day. But they always called you back to answer Amy questions or concerns.
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
She is very detailed and confident she can help you in having a baby and tells you the odds as well as complications. Makes sure your seen consistently to avoid complications. Blood work and ultra sounds two to three times a weeks. The clinic is even open on weekends. Which helps me as I work during the week.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Write everything down and have a personal calendar. Don’t buy all the meds at once as everyone is different and needs more or less of medications.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
I felt my care and focus was on me when I was at the office. Even though the office is really busy.
Describe your experience with the nursing staff at Fertility & IVF Center of Miami.
The nurses at time didn’t get a hold of you until late in the day. But they always called you back to answer Amy questions or concerns.
Describe your experience with Fertility & IVF Center of Miami.
I love how most of the clinic is handled. I just would prefer at each visit to be consulted with the nurse in the room and not in the hallway. That’s makes it more private and be able to ask questions freely. In the hall you feel rushed.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
It’s about 40.000
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
None.
10
Doctor
Farah Chuong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 36 - 38
Endometriosis
Unexplained
South Asian
Income $100K - $199K
Professor
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Farah Chuong is] An amazing doctor- kind, rigorous, and attentive. Great hopes for the future!...Thorough and willing to change protocol, great attention to detail....She always responds to emails, is helpful with questions, and guides us through next steps. She keeps up with the latest research and consults with the other doctors regularly...I tried Chlomid, didn't work...[Eset approach] Single is better, positive chemical pregnancy rather than double and none.
Paperwork transfer [at Fertility & IVF Center of Miami] was not as easy...27,000 for two frozen embryo tries including egg retrieval...Great clinic, doctors are great. Wish fees were not so high. It's a long process so make sure you have social and emotional support along the way from friends, family, therapist, and acupuncturist. If you have a question, ask. They are great at explaining and learning from failures...She [nurse] did a great job with appointments and following up with questions.
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Thorough and willing to change protocol, great attention to detail. Prices are a bit high. She always responds to emails, is helpful with questions, and guides us through next steps. She keeps up with the latest research and consults with the other doctors regularly.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Suggest a good therapist to help them along this journey.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
An amazing doctor- kind, rigorous, and attentive. Great hopes for the future!
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I tried Chlomid, didn't work.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Theresa)
She did a great job with appointments and following up with questions.
Describe your experience with Fertility & IVF Center of Miami.
Great clinic, doctors are great. Wish fees were not so high. It's a long process so make sure you have social and emotional support along the way from friends, family, therapist, and acupuncturist. If you have a question, ask. They are great at explaining and learning from failures.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
27,000 for two frozen embryo tries including egg retrieval
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
Single is better, positive chemical pregnancy rather than double and none.
What specific things went wrong at Fertility & IVF Center of Miami?
  • Lost paperwork
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
Paperwork transfer was not as easy.
10
Doctor
Farah Chuong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & IVF Center of Miami
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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