Rated 8.9
Strongly recommend: 73%Neutral: 13%Don't recommend: 13%8.9
73% strongly recommend
32 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.1
7.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Virginia
Residency
Madigan Army Med Ctr
Fellowship
Duke

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Frederick Larsen works in 1 office at

Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Rated 8.6
Strongly recommend: 73%Neutral: 13%Don't recommend: 15%8.6

Explore Clinic
Scottsdale
9819 North 95th Street, Suite 105
Scottsdale, AZ 85258

32 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unsuccessful
NPS
5
NPS
4
Age 41 - 42
2 IVF
Donor Sperm
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Teacher
2nd of 6 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Donor Sperm With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I experienced multiple pregnancy losses/failed implantations with euploid embryos and Dr Larsen did not do any further testing on me. I was with his clinic for 2 retrievals, a mock cycle and 2 transfers and only met Dr Larsen four times in addition to the very first video consult. There was never any consults between retrievals or transfers and his protocol was not individualized for my specific case...He is very evidence based and is not willing to think outside of the box
The clinic [at Advanced Fertility Care of Arizona] as a whole seems very efficient and you never have to wait very long in the waiting room. They seem to have a good system in place that helps them to run very smoothly. The staff all do their jobs well and are always professional and pleasant but never really went out of their way to be very personable or walk me through the process...I found multiple mistakes, most significantly forgetting to put cetrotide on my retrieval protocol calendar.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Even though I was with Dr Larsen for multiple retrievals and transfers, I only ever spoke to him for a minute or two before I was put out under anesthesia or right before my transfers. He seemed pleasant enough with his bedside manner before my procedures but lacked any sort of communication on future protocol between procedures. He is very evidence based and is not willing to think outside of the box or dive deeply into figuring out what the issue may be. He is very relaxed with his approach and even told me to "let him know if I came up with any other protocols/meds that I would like to try". I do not have any medical experience and it should not be my responsibility to research and come up with treatments. My last phone call with him, he told me that he was stumped why my euploid embryos were not implanting and that I should start looking into a surrogate. I was not a fan of Dr Larsen or AFC but I was stuck there due to insurance but I have recently switched clinics since I have exhausted my insurance benefits. My new doctor has already found multiple things wrong with me that were easily overlooked and not tested for which cause a majority of implantation failures.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Be proactive, advocate for yourself and double check that your protocol is correct. I found multiple mistakes, most significantly forgetting to put cetrotide on my retrieval protocol calendar. Thankfully, this was not my first retrieval and I knew that cetrotide is supposed to be given around day 5 of stims in order to prevent ovulation so I was able to catch the mistake in time. If I wasn't able to catch this mistake, it would have cost my the entire retrieval cycle as I would have ovulated before my retrieval.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I experienced multiple pregnancy losses/failed implantations with euploid embryos and Dr Larsen did not do any further testing on me. I was with his clinic for 2 retrievals, a mock cycle and 2 transfers and only met Dr Larsen four times in addition to the very first video consult. There was never any consults between retrievals or transfers and his protocol was not individualized for my specific case. There were often mistakes in my protocol and or things that were forgotten.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
I was on a common antagonist protocol including menopur, gonal f and cetrotide for my retrieval. I chose to add omnitrope also which helped me to get my euploid embryos. For both of my transfers, Dr Larsen put me on PIO and estrogen and we added an antihistamine protocol (claritin, pepcid & prednisone) for my second transfer. In addition, I consulted with a different doctor before my last transfer who recommended metformin and lovenox. Dr. Larsen was against adding these two meds and would not add them to my protocol but I was able to get prescription for it from the consulting Dr and I added them on my own unbeknownst to Dr Larsen.
Describe your experience with your nurse at Advanced Fertility Care of Arizona (Pinnacle Network clinic). (Assigned nurse: Alyssa)
The only time I saw or heard from my primary nurse/PA was during my monitoring appointments. She was professional, pleasant and communicated well but there was no "personal" feeling that came from any of these visits. It was all very efficient...I went into the room, had the ultrasound done and that was it and I had no further interaction with her besides those appointments. All communication I ever received was from my coordinator. My coordinator was nice and communicated well and always answered my texts within a few hours. It was very nice being able to have someone to text anytime I had a question. I did catch quite a few mistakes and a few of them were most likely due to an error from my coordinator.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The clinic as a whole seems very efficient and you never have to wait very long in the waiting room. They seem to have a good system in place that helps them to run very smoothly. The staff all do their jobs well and are always professional and pleasant but never really went out of their way to be very personable or walk me through the process.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I had progyny insurance so my insurance covered all costs except the Emma/Alice biopsy test.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I was not interested in a multiple embryo transfer so I never inquired about it.
What specific things went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
1 - Forgot to add cetrotide to my retrieval protocol calendar 2 - Forgot to test my Vitamin D levels after I specifically asked for it to be tested 3 - Misread my Emma/Alice biopsy results. Told me that my results came back fine and that nothing needed to be changed when in fact my results showed a lack of any lactobacillus bacteria in my uterus and I needed to be on a probiotic. 4 - Forgot to add antihistamine protocol to my transfer calendar after Dr Larsen told me that he was going to add it
NPS
5
Doctor
Frederick Larsen
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
2 of 5
NPS
4
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Scottsdale
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 38
2 IUI
1 IVF
Male Factor
Unexplained
European
Ashkenazi Jewish
Middle Eastern
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
His [Dr. Frederick Larsen] exams are pain free and he was extremely responsive to the one concern that came up in my IVF process. This doctor is gentle, honest, knowledgable, direct, and kind. I very much hope that my current pregnancy (from IVF done by Dr. L) works out, but if not, I'd go back to his care without any hesitation...Dr. Larsen is extremely honest and direct. He doesn't sugarcoat bad news. I think his bedside manner is great, and I believe he deeply cares about helping his patients become and stay pregnant. But, he's not a hand-holding/"cuddly" doctor per se. Also, his predictions of how our treatment process would go were extremely accurate, so I appreciated his directness.
I loved my whole [Advanced Fertility Care of Arizona] team, all of whom were compassionate, kind, and seemed very motivated to help me get pregnant. They were all so happy for us when we got our big fat positive, I just can't thank them enough. Weaknesses: The clinic is big, and they do have a standard treatment protocol that they prefer (e.g., medicated FET vs. natural). They provide a good rationale for their recommendations and respect patient preferences, though. Overall: Come to AFC! They know what they're doing and treated us great.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Honestly, this doctor is fabulous. I have no complaints and have recommended AFC to others already. His exams are pain free and he was extremely responsive to the one concern that came up in my IVF process. This doctor is gentle, honest, knowledgable, direct, and kind. I very much hope that my current pregnancy (from IVF done by Dr. L) works out, but if not, I'd go back to his care without any hesitation.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Ask any question you have. If you're not happy with your protocol, say something. If you need to meet with Dr. L before your next appointment, schedule a follow up consult. One consideration: Dr. Larsen is extremely honest and direct. He doesn't sugarcoat bad news. I think his bedside manner is great, and I believe he deeply cares about helping his patients become and stay pregnant. But, he's not a hand-holding/"cuddly" doctor per se. Also, his predictions of how our treatment process would go were extremely accurate, so I appreciated his directness.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen is fabulous. He's honest, extremely knowledgeable, and, best of all, kind. Plus he got us pregnant so I really can't complain. The staff are great. You are not a number at AFC, they really want to help you get pregnant.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
We did 2 IUI's with Clomid which didn't work (2 big follicles each time; two negative pregnancy tests). Then we did a round of IVF with Menopur, Gonal-F, and Lupron. We had one egg retrieval, followed by a frozen single embryo transfer, which (very luckily) was successful. Then I took progesterone and estradiol for the first 10 weeks of pregnancy - this was not fun lol. Overall I had a very positive experience with the fertility treatment process and was very well-monitored and well-supported by the AFC team.
Describe your experience with your nurse at Advanced Fertility Care of Arizona (Pinnacle Network clinic). (Assigned nurse: Yeneley )
My nurse navigator was FABULOUS! She followed up after every appointment, helped me get in touch with Dr. Larsen when I needed, and was the sweetest, most supportive person to have on this journey. Yeneley rocks. I also worked a ton with nurse Hannah. She is an outstanding ultrasound tech and is very direct and compassionate. I had one nursing assistant I didn't love but I asked to work with someone else and they accommodated it without an issues. I'd say the entire staff, including the phlebotomists and embryologists, are fabulous.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Strengths: This clinic has been around a long time. They have a strong reputation and excellent results to back it up. I really got the sense that they were competent, caring, and experienced from the get go. As previously mentioned I loved my whole team, all of whom were compassionate, kind, and seemed very motivated to help me get pregnant. They were all so happy for us when we got our big fat positive, I just can't thank them enough. Weaknesses: The clinic is big, and they do have a standard treatment protocol that they prefer (e.g., medicated FET vs. natural). They provide a good rationale for their recommendations and respect patient preferences, though. Overall: Come to AFC! They know what they're doing and treated us great.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Thank goodness I had infertility insurances. So, this estimate may not be helpful to others. But from what I recall, we paid about $1000 for meds + treatment per IUI cycle, and then about $2500 for IVF + meds + embryo transfer. Genetic testing was $5,000 and wasn't covered. I believe that IFV including transfer, meds, and PGT-A would've been about $15,000 had we not been insured.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
They strongly endorse eSET in almost all cases.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 38 - 40
2 IVF
Male Factor
Uterine Fibroids
East Asian
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Larsen is smart, warm, and patient. He is willing to listen and be collaborative...He listens to you, educates you, and also answers your questions and concerns well. I never felt once rushed in an appointment or treated like another number...For the egg retrievals, I was put on Gonal-F, Menopur, and Cetrotide with a Lupron trigger shot. For the transfer, I was on oral estrogen, baby aspirin, and IM Progesterone injections and vaginal suppositories for 10 weeks...
Advanced Fertility Care is a well run clinic and will provide excellent care to their patients...Scheduling for ultrasounds and blood draws were sometimes not ideal but fortunately, I had a flexible schedule to accommodate for it. I loved the clinic staff (especially Jennifer who is the head of the clinic staff) and felt well supported with my navigators (my journey with the clinic lasted for nearly 3 years and my navigators would change over time)...
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I highly recommend Dr. Larsen to anyone in the valley for their fertility care. Currently, I am 39 weeks pregnant after 2 egg retrievals (done at 37 and 38 years old) and 1 transfer (done at 39 years old) . As a Family Nurse Practitioner with an Integrative Medicine perspective, I am not the easiest patient to work with at times. However, Dr. Larsen was willing to collaborate with me and his warm and fuzzy presence was incredibly comforting during our fertility journey which had its moments of high stress, twists, and turns. Never once did I feel rushed through an appointment and all of my questions and concerns were answered. Even during vaginal ultrasounds and procedures, Dr. Larsen treated my body gently and with respect. I plan to return to Dr. Larsen’s care and his team when we are ready to get pregnant with our second child.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen has a warm and fuzzy presence. He listens to you, educates you, and also answers your questions and concerns well. I never felt once rushed in an appointment or treated like another number. As a Family Nurse Practitioner with an Integrative Medicine perspective, Dr. Larsen was willing to collaborate with me as we wen through the fertility journey together. I felt well supported under his care. Even with the vaginal ultrasounds and procedures, he treated my body gently and with respect.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
For the egg retrievals, I was put on Gonal-F, Menopur, and Cetrotide with a Lupron trigger shot. For the transfer, I was on oral estrogen, baby aspirin, and IM Progesterone injections and vaginal suppositories for 10 weeks.
Describe your experience with your nurse at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The staff at the Scottsdale and Mesa locations were friendly, kind, and responsive to my needs. They assign each patient a navigator as your primary communication person who helps answer your questions and support your needs through the process in a timely manner. I plan to return to Dr. Larsen’s care and his team when we are ready to get pregnant with our second child.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I believe Advanced Fertility Care is a well run clinic and will provide excellent care to their patients. Dr. Larsen is smart, warm, and patient. He is willing to listen and be collaborative. Scheduling for ultrasounds and blood draws were sometimes not ideal but fortunately, I had a flexible schedule to accommodate for it. I loved the clinic staff (especially Jennifer who is the head of the clinic staff) and felt well supported with my navigators (my journey with the clinic lasted for nearly 3 years and my navigators would change over time).
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Unfortunately, the state of Arizona does not require insurance to cover fertility treatment. Our health insurance would only cover for diagnostic care. We ended up spending around 40k for 2 egg retrievals and 1 transfer with our IVF experience. It's expensive and we were fortunate that we could afford it.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I chose to do a single embryo transfer.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2021, Successful
NPS
10
NPS
10
Age 26 - 30
6 IUI
PCOS
Latinx
Income $100K - $199K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Frederick Larsen] has been amazing since day one. My first consultation was very clear and very positive. It made it so easy, when we decided to go through another cycle he was so supportive and very compassionate when our last cycle resulted in a miscarriage. The biggest thing for me was he remembered my daughters name and it was almost three years between cycles. The personal touch is what brings me back
I feel the [Advanced Fertility Care of Arizona] clinic is overall strong and helpful, however I think they need to review the billing for insurance or have a better understanding of the benefits...The nursing staff or I should said the front office staff has always been so pleasant and warm. I have always felt welcomed.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
He has been amazing since day one. My first consultation was very clear and very positive. It made it so easy, when we decided to go through another cycle he was so supportive and very compassionate when our last cycle resulted in a miscarriage. The biggest thing for me was he remembered my daughters name and it was almost three years between cycles. The personal touch is what brings me back
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Ask all the questions. He has no shame in telling you how it is and being hopeful at the same time. He will put your mind at ease and make sure you are armed with all the knowledge to make the best decisions
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
With the first pregnancy he was very kind and supportive the entire way. He made it feel like family whenever he was discussing treatment. Even with the last pregnancy that resulted in a miscarriage he was very supportive and felt genuinely apologetic when it didn’t happen
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
Because of the PCOS I do not ovulate on time or produce big enough eggs. The first time we tried a natural cycle and I was too close to starting a period cycle that the IUI did not take. The second cycle, we used clomid to help with the ovulation and production of eggs to have a higher chance of a positive cycle. During that time I was monitored for a week on the clomid then, had a transvaginal ultrasound to check where my body was and then given the trigger shot Injection to take on a specific day to ensure the release of that egg at the time of the insemination. I was told to come with a full bladder and once the insemination was done, I would sit with my hips elevated for ten minutes. Which it worked! We had a daughter. The process was very easy and every step was explained multiple times to make sure my partner and I knew exactly what was going on
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nursing staff or I should said the front office staff has always been so pleasant and warm. I have always felt welcomed. There was one nurse in particular who started doing IUI procedure that I felt did not have the right amount of training or knowledge to be performing them. She was overall nice and apologetic, but she had such a hard time trying to find my cervix she end up pinching me and causing a lot of cramping during that particular cycle
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I feel the clinic is overall strong and helpful, however I think they need to review the billing for insurance or have a better understanding of the benefits. I have a $1000 credit because I over paid them so much based on”the benefits” they ran. But I want allowed to use the credit in case my insurance denied a claim.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The prices were affordable with a high premium plan, but if the insurance did not cover the benefits it was reasonably expensive for the service you receive. I do still have a credit , but unable to use it. As previously stated the team needs to learn to properly bill an insurance.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
N/A
What specific things went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
When I was going through the last cycle, the miscarriage cycle they could not get a hold of me but instead of attempting to call me earlier then at the close of business they called me after 5, which is fine but instead of trying me again. Left a voicemail stating I was having a miscarriage and to stop all prescriptions. It wasn’t the physician it was one of the nurses but I felt so fragile at that time and for someone to leave me a voicemail felt very insensitive
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
10
NPS
10
Age 33 - 34
2 IUI
Black or African-American
Income $50K - $99K
1st of 3 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Larsen] never mislead us and was there every step of the way when we had to terminate our pregnancy due to an ectopic pregnancy. He even called me personally on occasion to make sure I understood what was going on and what to expect. He never discouraged us from trying and didn’t push IVF just because we had a few failed cycles...I could tell her genuinely cares for me. When we found out we had an ectopic pregnancy I’ll never forget him saying “we’re going to get you through this.”
She’s has been extremely communicative and answer any questions that arise. If she isn’t 100% sure, she always follows up with the physician and gets back to me...We didn’t feel anyone had any bias towards us being apart of the LGBTQIA+ community...they have a dedicated staff member that answers the more complex questions regarding insurance benefits...a few staff members could learn to check a chart before mentioning a pregnancy, assuming patient is still actively carrying after a loss. But again, they are an awesome team overall.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. L is simply put, amazing! He’s extremely thorough, has a kind, gentle and direct bedside manner, though never rude. He cares about his patients and their outcome and from the very beginning he made sure to ask us what OUR goals were. He never mislead us and was there every step of the way when we had to terminate our pregnancy due to an ectopic pregnancy. He even called me personally on occasion to make sure I understood what was going on and what to expect. He never discouraged us from trying and didn’t push IVF just because we had a few failed cycles. To this day, I wouldn’t go to annoying else. My wife and I love Dr. L and the clinic team.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Come prepared to your initial consult with questions. He will answer them honestly and give you any additional information you may be missing or need to understand.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I felt like a human because Dr. L actually included my wife, even when she wasn’t there. He also never forced me to continue a cycle just for the means of making money. I could tell her genuinely cares for me. When we found out we had an ectopic pregnancy I’ll never forget him saying “we’re going to get you through this.”
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
Initial consultation - come up with treatment plan; call on cycle day 1 and be scheduled for a baseline US; take meds as prescribed and f/u at next appointment with additional US to check on follicles; depending on how follicles have grown they will schedule you for IUI; have IUI procedure and schedule blood hcg test in 14 days. If you become pregnant you do blood draws until hcg is at certain level and then you schedule your first US to see your growing baby.
How competent was Frederick Larsen at LGBTQ+ care?
The entire staff was welcoming of me and my wife. I never had a moment where I felt uncomfortable, nor my wife. They always included her and all but one time did anyone reference me having sex with a man. We didn’t feel anyone had any bias towards us being apart of the LGBTQIA+ community.
Describe your experience with your nurse at Advanced Fertility Care of Arizona (Pinnacle Network clinic). (Assigned nurse: Leah)
She is heave-sent. She’s has been extremely communicative and answer any questions that arise. If she isn’t 100% sure, she always follows up with the physician and gets back to me. I don’t recall their ever being a scheduling error on her behalf and she is warm and inviting. She cheers me on and reminds me that there is no pressure to schedule for cycles and that “our time will come.”
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The front office staff have their days, but the good outweighs the bad. For the most part insurance isn’t an issue and estimates are typically spot on. In the event there are questions, they have a dedicated staff member that answers the more complex questions regarding insurance benefits. I’d say, maybe it comes with experience, but a few staff members could learn to check a chart before mentioning a pregnancy, assuming patient is still actively carrying after a loss. But again, they are an awesome team overall.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Roughly $250-$400 per cycle. It got lower after each try due to the insurance I have.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
N/A
How competent was Advanced Fertility Care of Arizona (Pinnacle Network clinic) at LGBTQ+ care?
Very much so, nothing much else to say.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
We used donor sperm and a specialist from the clinic would call once shipment had arrived at the clinic to confirm it was the vials we purchased. Never had any hiccups in the process. I had to switch speed banks at one point due to lack of diversity in donor choices and Dr. L had no issues filling out the required paperwork and it was completed same day.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
4 IUI
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Larsen always gave us the validation that no question was too small, too unimportant, or too stupid....We started with unmedicated IUI's as I had no pre-existing issues that we knew about. After 2 failed cycles, I had an HSG to check my fallopian tubes and found a filling defect in my uterus. Dr Larsen performed a sonohistogram the following week and saw several polyps or fibroids in my uterus. He was very honest and candid with his recommendation to proceed with a hysteroscopy to remove them, as he felt this could be why I had not gotten pregnant yet. After the hysteroscopy I wanted to try 1 more unmedicated cycle, which he agreed was perfectly reasonable. That IUI resulted in a pregnancy, but unfortunately ended in a missed miscarriage. As I explained above, his care an
The clinic [Advanced Fertility Care of Arizona] feels very strongly that eSET is a safer and more effective approach than multiple embryo transfers...The strength of AFC is definitely how they treat their patients. Everyone greets you with a smile and calls you by name. My spouse and I felt so supported and encouraged by the receptionists and nurses, and we really felt that they were rooting for us to get pregnant...Each visit, I was always greeted by first name and recognized as a returning client. At no point did I have to retell details or "my story" as Dr. Larson always was up to date with my most current statues. Specifically, when I ended up in the hospital with a ruptured ectopic pregnancy Dr. Larson checked in on both myself and my spouse several times to see how we were doing, which was on a weekend, during his time off.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen approached me as a patient but made me feel as though I was a family member, always having my best interest at heart. While he always shared both risks and benefits, his knowledge and talent put me at ease with every decision I made. At no point did Dr. Larsen make me feel forced into a decision; he showed support and empathy during all of our interactions. When I experienced my miscarriage, Dr. Larsen showed an incredible amount of empathy, reminding me over and over that it was nothing I did wrong. After he discovered the baby had no heartbeat and it would not be a viable pregnancy, Dr. Larsen said to take as much time as I needed in the room but then wanted to meet with myself and my spouse before I left. Being able to talk with him right after such tragic news was comforting to myself and my spouse. He went above and beyond to check on me while I miscarried at home from a physical, emotional and mental perspective. While having a miscarriage is a lonely experience, I felt Dr. Larsen was always available for any questions or concerns I had.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Don't be afraid to ask anything! Even the questions that seem unimportant or that you feel you should already know the answer to, Dr Larsen always gave us the validation that no question was too small, too unimportant, or too stupid.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Each visit, I was always greeted by first name and recognized as a returning client. At no point did I have to retell details or "my story" as Dr. Larson always was up to date with my most current statues. Specifically, when I ended up in the hospital with a ruptured ectopic pregnancy Dr. Larson checked in on both myself and my spouse several times to see how we were doing, which was on a weekend, during his time off.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
We started with unmedicated IUI's as I had no pre-existing issues that we knew about. After 2 failed cycles, I had an HSG to check my fallopian tubes and found a filling defect in my uterus. Dr Larsen performed a sonohistogram the following week and saw several polyps or fibroids in my uterus. He was very honest and candid with his recommendation to proceed with a hysteroscopy to remove them, as he felt this could be why I had not gotten pregnant yet. After the hysteroscopy I wanted to try 1 more unmedicated cycle, which he agreed was perfectly reasonable. That IUI resulted in a pregnancy, but unfortunately ended in a missed miscarriage. As I explained above, his care and compassion throughout that process was incredible. My spouse and I felt so supported. Once healed emotionally and physically, we did 3 medicated IUI cycles with Clomid. Dr Larsen adjusted the Clomid dose appropriately each time to target the recommended number of follicles. After each failed cyle I would return more discouraged than before, but he always remained honest and optimistic. After those failed cycles I asked him if it was worth checking for polyps again, and he agreed that while they usually wait 9 months to a year to check, there were no other clear reasons why I was not getting pregnant so he felt it was a good idea. Sure enough, I had more polyps, and Dr Larsen performed my second hysteroscopy. This was in December, and he was so mindful of finances and a huge advocate for getting me in before the end of the year before my deductible and out-of-pocket started over. Our 7th IUI after that was another Clomid cycle that resulted in a positive pregnancy, but ended as a ruptured ectopic pregnancy at 5 weeks. We did a follow-up visit with him a few weeks later, where he gave us his opinion that IVF should be our next step. Knowing that the cost and process of IVF was a known fear of mine, he did not push us AT ALL to make that decision, and even said that he would agree to one or two more IUI's if that's what we wanted to do. Because of our trust in Dr Larsen and the clinic, we are looking forward to confidently moving forward with IVF in the next few weeks.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
AFC is very unique in that you see a doctor at every single visit, and they are the ones performing all ultrasounds and any other procedures. With that said, the nurses were always friendly, helpful, and remembered us each time. Whenever I called with a question for the clinical staff, they would always check with the doctor to make sure what they were telling me was correct.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The strength of AFC is definitely how they treat their patients. Everyone greets you with a smile and calls you by name. My spouse and I felt so supported and encouraged by the receptionists and nurses, and we really felt that they were rooting for us to get pregnant.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The clinic feels very strongly that eSET is a safer and more effective approach than multiple embryo transfers.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
9
Age 25 - 26
3 IUI
Anovulation
Ashkenazi Jewish
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Frederick Larsen] listened and respected my personal needs including specific and complex religious needs without any judgement. He remembers the details of those needs. He preforms every exam and ultrasound himself, usually very quick but always answers any questions...he is respectful, compassionate...preforms the procedures smoothly while explaining each step as he does it...strong preference for single transfer
Friendly and kind staff [at Advanced Fertility Care], there have been some issues with billing and insurance mistakes so I do feel I have to keep on top of it to make sure things are correct. Every once in a while a nurse will confuse something in the treatment outlines so I like to review it over with them and check for any questions or discrepancies, but overall helpful and competent!
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
He has listened and respected my personal needs including specific and complex religious needs without any judgement. He remembers the details of those needs. He preforms every exam and ultrasound himself, usually very quick but always answers any questions. He explained our options clearly and spent as much time as needed discussing. He is very optimistic which is good but can also be challenging after a failed cycle. Overall he is respectful, compassionate and communicates well. He also preforms the procedures smoothly while explaining each step as he does it.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
As lots of questions he will answer them
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
His practice as well as him have listened and respected my personal needs including specific and complex religious needs without any judgement. He remembers the details of those needs. He preforms every exam and ultrasound himself, usually very quick but always answers any questions.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
I have possibly post pill pcos so famara was the better choice for me over clomid, he started me in a low dose and built up till my ovaries responded well, once we go that right we switched from timed intercourse to iui, will be discussing next steps soon.
Describe your experience with your nurse at Advanced Fertility Care of Arizona (Pinnacle Network clinic). (Assigned nurse: Carol )
The care coordinator has been available whenever I have questions especially since there have been some issues with insurance and billing, sometimes when she knows I am in the office she’ll come out just to give me a hug and check in on me.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Friendly and kind staff, there have been some issues with billing and insurance mistakes so I do feel I have to keep on top of it to make sure things are correct. Every once in a while a nurse will confuse something in the treatment outlines so I like to review it over with them and check for any questions or discrepancies, but overall helpful and competent!
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I have insurance for fertility treatments but I had to pay for all lab fees so each iui cost $270
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Very strong preference for single transfer as their goals are healthy babies not just pregnancies and they want to give each pregnancy the best chance
What specific things went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
If the doctor modified something during our appointment sometimes the paperwork they give me doesn’t reflect that slight change and I need to remind them
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Scottsdale
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
3 IUI
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I wanted to try a few cycles of IUI, and while Dr. Larsen was honest about the relatively low statistical success rate, I never felt pressured to move right into IVF...I never felt rushed or dismissed...No success with IUI but felt Dr. Larsen tailored his approach to my individual needs... recommended eSET for me, especially because I have a thinner lining, which would have a harder time supporting multiple embryos.
Advanced Fertility Care has two offices- one in Mesa and one in Scottsdale. You may have to be a little flexible at times as to the location depending on the days you need to be seen. But I've never had a problem getting an appointment when needed... nice to see familiar faces at each visit to the office...Each IUI cycle was about $1,000...IVF was quoted at almost $15k and about $4k for medications...
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
My husband and I met with Dr. Larsen due to unexplained infertility. He clearly explained our options and cited research studies and statistics. I wanted to try a few cycles of IUI, and while Dr. Larsen was honest about the relatively low statistical success rate, I never felt pressured to move right into IVF. I completed three back to back cycles of IUI treatments and Dr. Larsen was always willing to answer my many questions. I never felt rushed or dismissed. I appreciate his knowledge and caring nature and plan to begin IVF as soon as procedures can be resumed.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Hold your pee before an IUI... it makes the procedure much easier!
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I felt treated as a human because I felt heard and he was more than willing to answer my questions. He called me directly when treatments had to be postponed due to COVID.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
My first IUI cycle consisted of 100mg Clomid. Good follicle response but lining was thin. Dr. Larsen explained this occurs for some women on Clomid so for the 2nd IUI cycle he switched the medication to Femara and started me on estrogen suppositories to help thicken the lining. This only helped thicken the lining a little. For the 3rd cycle, Dr. Larsen changed up the start day of the Femara and continued with the estrogen. Progesterone suppositories were prescribed the day after each IUI procedure and continued until pregnancy test. He assured me that my thinner lining should not necessarily prevent a pregnancy. No success with IUI but felt Dr. Larsen tailored his approach to my individual needs.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nursing staff are wonderful! They are responsive, patient, organized, and very knowledgeable. I always felt comfortable and it was nice to see familiar faces at each visit to the office.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Advanced Fertility Care has two offices- one in Mesa and one in Scottsdale. You may have to be a little flexible at times as to the location depending on the days you need to be seen. But I've never had a problem getting an appointment when needed.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Each IUI cycle was about $1,000. A little more for the first cycle which included some diagnostic testing. Upcoming IVF was quoted at almost $15k and about $4k for medications.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Dr. Larsen educated me on the risks of multiple embryo transfers. He recommended eSET for me, especially because I have a thinner lining, which would have a harder time supporting multiple embryos. This makes sense and I will follow his recommendation.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
Unexplained
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
the protocols were pretty standard [with Dr. Frederick Larsen]. They checked in on our progress every other day and changed any necessary doses or medications. Both the retrieval and transfer were successful and I think that's because our doctor knew what he was doing...listened to every concern and always answered our questions thoroughly, unlike the other doctors in the clinic. He was patient and we could tell he genuinely cared about the outcome. He was invested in our success like a family member.
Our doctor [at Advanced Fertility Care of Arizona] was opposed to transferring two due to an increased chance of complications. However, we were adamant about transferring two. He reviewed all of the dangers with us, but respected our decision and allowed us to do so...They were more costly than the first clinic we tried, but it was worth every penny. They saw us so often and did so much that it didn't feel like a waste.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen listened to every concern and always answered our questions thoroughly, unlike the other doctors in the clinic. He was patient and we could tell he genuinely cared about the outcome. He was invested in our success like a family member.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Be your own advocate. If there's something you don't agree with or understand, bring it to their attention! They'll accommodate you.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Most of the time, I felt like the clinic staff knew me and treated me really well. Occasionally, I would have to see another doctor. When it came to retrieval and transfer, they clumped all the patients together for dates and that's when it felt like we were a number.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
I can't remember all the specifics but the protocols were pretty standard. They checked in on our progress every other day and changed any necessary doses or medications. Both the retrieval and transfer were successful and I think that's because our doctor knew what he was doing.
Describe your experience with your nurse at Advanced Fertility Care of Arizona (Pinnacle Network clinic). (Assigned nurse: Gabrielle)
Everyone was very kind and welcoming. They always acted professionally and many knew my name by the end of our treatment.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The only weakness I can think of is that occasionally there were only appointment spots in Mesa or Gilbert so I had to drive to different locations. I also didn't love seeing the other doctors. The biggest strength is that I always felt safe and in good hands.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
They were more costly than the first clinic we tried, but it was worth every penny. They saw us so often and did so much that it didn't feel like a waste.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Our doctor was opposed to transferring two due to an increased chance of complications. However, we were adamant about transferring two. He reviewed all of the dangers with us, but respected our decision and allowed us to do so.
What specific things went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
A couple times I called the clinic about results because I wanted to make sure to catch them before they closed. It sounded like they were still getting back to calls at the time so it's possible they were going to call me after hours.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 31
Unexplained
European
South Asian
Income $50K - $99K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Larsen has always made us feel extremely comfortable with our treatment and every doctor visit. He made sure that we knew we were important and our treatment was important to him. Regardless of how many times, we have been at the doctors office, he was always ready to try a new approach regarding medication when it was necessary...From the very first visit, he took time to talk to us about everything and assured us that we will have a baby, we just needed to determine what course of treatment we needed but that it would happen.
The clinic [Advanced Fertility Care of Arizona] is clean, organized, and filled with kind and compassionate staff. Upon walking in, you are greeted and can instantly feel the warmth of everyone around. All staff is encouraging and positive during visits...[The nursing staff is] Always kind and compassionate. Very positive...Initial testing cost about $1200. Each iui cycle cost $925 but does not include medication. Menopur injections for 3 days cost $100. Novarel trigger shot cost $89. Progesterone suppositories cost $100. 3 days of Gonal f injections cost $340.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Our experience with Dr. Larsen has been the absolute best! From the very first visit, he took time to talk to us about everything and assured us that we will have a baby, we just needed to determine what course of treatment we needed but that it would happen. One of the fondest memories I have with Dr. Larsen was when he shared his thoughts on pregnancy and how he felt it truly was a miracle and not an easy thing. That was very important for me to hear. As a woman who sees friends and acquaintances getting pregnant so easily, it can be hard. But that one comment made me feel that my miracle would be here soon. He has always made us feel comfortable at all of our appointments. He explained what was happening and sent good wishes at the end of each iui. I am beyond grateful that we have Dr. Larsen in our lives helping us to bring a miracle blessing into this world.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Trust him and trust the process. Ask any and all questions. He is truly the best!
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen has always made us feel extremely comfortable with our treatment and every doctor visit. He made sure that we knew we were important and our treatment was important to him. Regardless of how many times, we have been at the doctors office, he was always ready to try a new approach regarding medication when it was necessary
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
We started with initial testing. After everything came back clear, we began treatment for an IUI. I started with 100mg for 5 days. After my follicle check, I would give myself a trigger shot then we would go in for the iui. After each procedure, I would take 100mg of progesterone suppositories for 2 weeks until I went in for blood work to determine results. After the first unsuccessful procedure he increased my dosage to 150mg for 5 days which was also unsuccessful. I then began a mini stem iui and started giving myself injections after 5days of 150mg of clomid. I was injecting myself with menupur for 3 days. After that unsuccessful round, we tried again for the 4th iui. This time I did 3 injections and when I went in for my follicle check he felt it was best to do another injection in hopes of letting my follicles grow bigger before the iui procedure. Unfortunately that round was also unsuccessful. We just completed our fifth and final iui cycle. I took another round of clomid but this time did gonal f injections for 3 days. I went in for my follicle check and Dr. Larsen felt it was necessary to do another 3 days of gonal f injections. Afterward we saw success with follicle growth. I went home and gave myself the trigger shot the following day. We went in for the iui and will find out on Friday if I am pregnant.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Always kind and compassionate. Very positive
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The clinic is clean, organized, and filled with kind and compassionate staff. Upon walking in, you are greeted and can instantly feel the warmth of everyone around. All staff is encouraging and positive during visits.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Initial testing cost about $1200. Each iui cycle cost $925 but does not include medication. Menopur injections for 3 days cost $100. Novarel trigger shot cost $89. Progesterone suppositories cost $100. 3 days of Gonal f injections cost $340.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
8
NPS
9
Age 26
1 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
Embryo Freezing With Other Docs
Neutral
Strongly Recommends
Successful
Dr. Larsen has always had a warm and welcome approach to care. Part of that is making sure he explains all that he sees (specifically explaining what we’re looking at on ultrasound in plain/ non-medical terminology). I never felt rushed and have always been given the opportunity to ask questions whether it be in an exam room or in his office. I particularly like that the doctor does the ultrasound themselves and has a lot of personal time with the patients.
The overall experience [at Advanced Fertility Care of Arizona] is comforting. The doctors exceed my expectations every time, the lobby of the offices are beautiful and welcoming, the IVF coordinators are great resources- they truly are amazing. The nurses are friendly and assist the doctors in the room in case you have any gender concerns with a male doctor. Everyone is professional, friendly, and always smiling. To prevent feeling overwhelmed, bring a notepad, a list of questions relating to your diagnosis, treatment plan, cost, etc, and most importantly, your spouse. You aren’t alone, ever. Many of us are walking alongside you fighting the same or similar battle.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I conceived my daughter under the care of this clinic, primarily with another doctor but due to location preference, I see Dr. Larsen more now. He is definitely more blunt than the other doctor I see but his approach isn’t offensive. He doesn’t hide the truth or leave out details. I may take offense if I were a first time patient though. Overall, he provides the care I am looking for and always has a smile on his face with a positive outlook and plan. I recently recommended him to a friend in need of a fertility doctor.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
He has a faster-pace/ higher energy than some of the other doctors there but by no means does he rush you. As a first time patient it may seem like he is but believe me, I have asked him lots and lots of questions and they were thoroughly answered. Arrive prepared with questions. If you think of a question after you leave, ask a nurse on your patient portal or give the office a call. They are very responsive and if it’s too elaborate to relay a message, sometimes the doctor himself will return the call.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen has always had a warm and welcome approach to care. Part of that is making sure he explains all that he sees (specifically explaining what we’re looking at on ultrasound in plain/ non-medical terminology). I never felt rushed and have always been given the opportunity to ask questions whether it be in an exam room or in his office. I particularly like that the doctor does the ultrasound themselves and has a lot of personal time with the patients.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
I am preparing for an egg retrieval for embryo preservation. I am on Microsose Lupron, Menopur, Gonal-F and will take a Hcg trigger shot 36 hours before retrieval. These are all injectables so I was overwhelmed when they arrived, however, the clinic sets you up for an injection teaching appointment where they show you how to mix all of them into one so you only take one shot vs 3. I have to do this 2 times daily and go to the clinic for blood draws and ultrasounds to monitor how the eggs are maturing for retrieval. I am confident in their estimated timing for trigger at this office since I’ve had to do the trigger shot to conceive my daughter and we were successful very quickly.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nursing staff is pleasant and always happy. My only complaint is they don’t seem organized. When I call with questions relating to an IVF cycle, different people answer and provide different answers. For example, one told me I haven’t been off of birth control long enough to start a cycle while another told me to stop it on a specific date. They aren’t consistent and I personally go to the IVF coordinator for questions since she is always consistent.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The overall experience is comforting. The doctors exceed my expectations every time, the lobby of the offices are beautiful and welcoming, the IVF coordinators are great resources- they truly are amazing. The nurses are friendly and assist the doctors in the room in case you have any gender concerns with a male doctor. Everyone is professional, friendly, and always smiling. To prevent feeling overwhelmed, bring a notepad, a list of questions relating to your diagnosis, treatment plan, cost, etc, and most importantly, your spouse. You aren’t alone, ever. Many of us are walking alongside you fighting the same or similar battle.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
$8,239. My insurance was in-network and covered some of the office visit. We knew the Natera genetic screening was optional and billed outside but had no idea it would be $3,000. Medications are also billed outside, $1,200. The doctors office collects their portion upfront before you start your cycle, pharmacy calls for payment before they overnight meds and the genetic lab needs payment before your results will be released to your doctor.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Both doctors I’ve seen in this office prefer single embryo transfer, unless the patient has strong desire for multiple. They explain the rational and ultimately let you decide but are confident in their approach and the lower risk associated with one.
What specific things went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I stress this- always ask a doctor or IVF coordinator specific questions. The nurses go off of the experiences they are “used to” within the office but everyone is different. The IVF coordinator or doctor will go back through your chart and provide information tailored to you.
NPS
8
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 35
1 IVF
Male Factor
Poor Egg Quality
Ashkenazi Jewish
Middle Eastern
Income $0 - $49K
Teacher
3rd of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Larsen is kind, patient, caring and extremely knowledgeable. I met him at a friends house who was hosting a Qand A about infertility. He was the guest speaker he volunteered what must have been 2 hours of his time to answer every single question posed to him that night. After that I made an apt to do my next IVF treatment with him. He is so incredibly kind. And when things don’t go as planned you see it pains him too. You feel like you’re in this together
[at Advanced Fertility Care of AZ-Mesa] IVF for severe male factor. With ICSI and PGD testing.... Overall warm,Kind and caring. I felt so comfortable through the entire process. All staff was amazing. (Except for one nurse after my retrieval). Even the embryologist who spent at least 2,45 min phone conversations with me to discuss my embryos. She was a gem (sherry is her name) I can not recommend them enough. Also they adjusted their schedule to accommodate me so that I didn’t have to go through IVF while teaching and can have it done through summer vacation. (Was a big mixup on my part, but they worked it out for me)
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen is kind, patient, caring and extremely knowledgeable. I met him at a friends house who was hosting a Qand A about infertility. He was the guest speaker he volunteered what must have been 2 hours of his time to answer every single question posed to him that night. After that I made an apt to do my next IVF treatment with him. He is so incredibly kind. And when things don’t go as planned you see it pains him too. You feel like you’re in this together. He’s my 3rd IVF dr and after being treated by him I wouldn’t go anywhere else.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Come with all your questions because he will give you as much time you need to go through everything. Also if there is a religious concern bring it up to him. He will accommodate you as much he can. He has gone above and beyond for my religious needs (as a Jew) with no judgment
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
When I would call and say my first name they knew exactly who I was. I was given plenty of time. NEVER RUSHED
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
IVF for severe male factor. With ICSI and PGD testing. Based on my previous failed cycles he decided it was needed.
Describe your experience with your nurse at Advanced Fertility Care of Arizona (Pinnacle Network clinic). (Assigned nurse: Sandy)
She was sweet. Nice. Informative. And worked with me and my needs not just their schedule
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Overall warm,Kind and caring. I felt so comfortable through the entire process. All staff was amazing. (Except for one nurse after my retrieval). Even the embryologist who spent at least 2,45 min phone conversations with me to discuss my embryos. She was a gem (sherry is her name) I can not recommend them enough. Also they adjusted their schedule to accommodate me so that I didn’t have to go through IVF while teaching and can have it done through summer vacation. (Was a big mixup on my part, but they worked it out for me)
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
22,000
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
He is a big proponent of eSET. Really doesn’t budge unless Mother’s age or other factors
What specific things went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
  • Failed to convey critical information
Describe the specific things that went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nurse after retrieval forgot to mention to me that I shouldn’t put in tampons or have sex after the procedure.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
9
Age 35
2 IVF
Anovulation
PCOS
Recurrent Pregnancy Loss
European
Black or African-American
Income $100K - $199K
Professor
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Larsen is personable and compassionate. After experiencing our first pregnancy and miscarriage through IVF, he sat us down in a comfortable place and explained out options. He comforted us and made us feel hopeful about the future. He has a positive demeanor, while still delivering not-so-good news in a compassionate way.... Retrieval 1: BC pills, Lupron, Menopur, Follistim, HCG Trigger shot Fertilization: 21 eggs, 17 mature, 5 fertilized Fresh Transfer: progesterone shots, estrogen patches Result: One 5-day blastocyst and 1 morula transferred resulting in pregnancy of one fetus. Saw heartbeat at 6 weeks, miscarried at 8 weeks.
This clinic [Advanced Fertility Care of AZ] is extremely organized and they communicate very effectively. The way the clinic runs is a definite strength of this practice. They are very flexible with getting appointment days and times that work for you. I love that his clinic has a patient portal that I can use to communicate with the nursing staff or my doctor. There are always questions that come up after I have visited the clinic and I feel a sense of comfort knowing I can ask them in the portal and they will respond quickly.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen is personable and compassionate. After experiencing our first pregnancy and miscarriage through IVF, he sat us down in a comfortable place and explained out options. He comforted us and made us feel hopeful about the future. He has a positive demeanor, while still delivering not-so-good news in a compassionate way.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
This would be for any doctor. Research, ask questions, and do all of the diagnostic testing and other testing that you can do in order to come up with the best protocol for you.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen and all of the doctors at Advanced Fertility Care are kind and do seem to care about you as a person.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
Retrieval 1: BC pills, Lupron, Menopur, Follistim, HCG Trigger shot Fertilization: 21 eggs, 17 mature, 5 fertilized Fresh Transfer: progesterone shots, estrogen patches Result: One 5-day blastocyst and 1 morula transferred resulting in pregnancy of one fetus. Saw heartbeat at 6 weeks, miscarried at 8 weeks. Retrieval 2: BC pills, Lupron, Menopur, Follistim, HCG Trigger shot Fertilization: 28 eggs, 21 mature, 17 fertilized through ICSI, four 6-day blastocysts sent for PGS testing, 2 chromosomally normal embryos frozen Frozen transfer #1: BC pills, estrogen patches, lupron, progesterone shots Results: 1 PGS normal embryo transferred resulting in pregnancy with low HCG (29 on 14dp6dt). HCG levels rose appropriately, but only a sac visible at first ultrasound at 7 weeks confirming a non-viable pregnancy. Action: Recurrent pregnancy loss blood work done, which revealed elevated blood clotting number (no diagnosis), and heterozygous MTHFR gene mutation. Frozen transfer #2: BC pills, estrogen patches, progesterone shots, Folate, lovenox injections (after transfer) Results: 1 PGS normal embryo transferred resulting in a negative pregnancy test
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nursing staff were kind and compassionate and responded promptly to any questions I had.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
This clinic is extremely organized and they communicate very effectively. The way the clinic runs is a definite strength of this practice. They are very flexible with getting appointment days and times that work for you. I love that his clinic has a patient portal that I can use to communicate with the nursing staff or my doctor. There are always questions that come up after I have visited the clinic and I feel a sense of comfort knowing I can ask them in the portal and they will respond quickly.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The first cycle (retrieval and transfer) was around $11,000. The second cycle (retrieval, ICSI, Freeze embryos, PGS testing) was around $15,000, plus about $3,000 paid directly to the lab who did the PGS testing.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Once we did the PGS testing, they recommended only transferring one embryo. We did not ask to transfer more, but it seems like they would be open to it depending on the circumstance.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
9
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 35 - 36
4 Fertility Medications
Anovulation
PCOS
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Larsen has never made us feel like a number! He has a way of ensuring I know I am top priority at each visit. He's opened our eyes by providing a clear understanding of what's going on with my body and and why we've had to go from plan A to plan B to plan C, and he did it in a way that we understood while being empathetic! He laid out what we could expect from day one so there weren't any surprises.
The clinic [Advanced Fertility Care] is run line a finely tuned instrument! Between the doctors, nursing staff, IVF nurse and receptionist they all work in-sync and provide clear communication. They answer emails and return phone calls promptly, which is always appreciated! There are 3 clinic locations and they're all beautiful and clean facilities.... Everyone on staff always greets you with a smile! They're understanding and compassionate and they've always walked me through any blood work, tests or procedures I was having. They're great at providing peace of mind.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
My experience as Dr. Larsen's patient can be described as a learning experience. It's been a journey! Because of him I have a better understanding of my body and my infertility issues. With his guidance in this journey I have a new found strength and hope that we'll have a baby someday soon!
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
What are you waiting for? You're not getting any younger! Make an appointment for a consult with Dr. Larsen so you too can begin your journey and be one step closer to building your family! You will find everything you need in him as a fertility doctor and you'll be pleased with his staff as well!
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen has never made us feel like a number! He has a way of ensuring I know I am top priority at each visit. He's opened our eyes by providing a clear understanding of what's going on with my body and and why we've had to go from plan A to plan B to plan C, and he did it in a way that we understood while being empathetic! He laid out what we could expect from day one so there weren't any surprises. He is patient & understanding and provided a smooth transition into our upcoming IVF cycle!
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
We began with oral medication starting at a low dosage and worked our way up when we saw that my body just wasn't responding. Reason for that is because everyone is different and as as such responds differently to specific treatment & dosages. When the oral meds weren't working he introduced injetable meds that his staff taught me how to self inject at home. Unfortunately after several months of trying this protocol and seeing that it wasn't working for me we then began discussing IVF. At our IVF consult he sat us down and explained the process in detail, provided medical visual aids to help give us a better understanding. All the while we never once felt rushed!
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Everyone on staff always greets you with a smile! They're understanding and compassionate and they've always walked me through any blood work, tests or procedures I was having. They're great at providing peace of mind.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The clinic is run line a finely tuned instrument! Between the doctors, nursing staff, IVF nurse and receptionist they all work in-sync and provide clear communication. They answer emails and return phone calls promptly, which is always appreciated! There are 3 clinic locations and they're all beautiful and clean facilities.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
My insurance covered almost all of my procedures & medications as long as it was used in conjunction with natural conception/timed intercourse. Very few expenses were out of pocket and not reimbursible, which I was ok with. Now that we'll be pursuing IVF this will be completely out of pocket as our insurance will not cover any of it.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
He has expressed that single over multiple transfers is preferred because of the associated risks that come with multiple births. He also explained that the chances of multiples is higher with IVF over natural conception. After much discussion On his point of view I understand why one embryo transfer is safer. I'm much more comfortable knowing Dr. Larsen is looking out for the long term health and safety of myself and our futur baby/babies! If I'm going to invest all this time, money, invest my body and emotions into the IVF process, why would I want to risk me or my babies health just for the possibility of twins/multiples? I understand that the decision of implanting one or more embryo is a personal choice or dependent of each individual situation, but I feel Dr. Larsen (and myself) have valid points to consider.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
8
NPS
8
Age 29 - 30
1 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Successful
Dr. Larson explains everything in great detail and never seems in a rush during an appointment. He doesn't mind questions and will answer them thoroughly. He is kind yet direct. He told us upfront when he was concerned about one of our babies not developing properly. He prepared us, gently, for the possibility of losing one of the twins. He was caring and tried to help us stay positive. If we were to do IVF again, I would use Dr. Larson and his clinic without question.
I saw multiple nurses [at Advanced Fertility Care of AZ] and they were all friendly. The ivf coordinator and embryologist were both fantastic.... Monitoring appointments were always specifically scheduled - I had a specific time, I went in, and was out within 15 minutes .... The strengths are there are three locations and three doctors you can see - it doesn't have to be your primary doctor. The weakness is that not all of the locations are always open. All of the offices are really nice and comfortable.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larson explains everything in great detail and never seems in a rush during an appointment. He doesn't mind questions and will answer them thoroughly. He is kind yet direct. He told us upfront when he was concerned about one of our babies not developing properly. He prepared us, gently, for the possibility of losing one of the twins. He was caring and tried to help us stay positive. If we were to do IVF again, I would use Dr. Larson and his clinic without question.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I would tell you that he is very weary of transferring two embryos and will heavily advise you against it. He will thoroughly explain all of the risks involved, although in the end, it will be up to you. He respects your decision in the end.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larson was wonderful in explaining the process to us all through our IVF cycle. Although he could have been more 'human' when one of our transferred embryos doesn't make it, he was still there to explain it to us. It was a huge improvement from our first RE, who was extremely cold and didn't stay in the room long enough to explain anything.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
Dr. Larson recommended one or two more IUI's before moving onto IVF - he believed we hadn't exhausted that option yet. We tried one more on Femara but it was unsuccessful. We decided to move into ivf and he supported our decision. He had me on birth control for two weeks and then stop to get my cycle on their calendar. Then I took birth control for another 3 weeks I believe while also starting Lupron during the last week of bc. I took Lupron for 10 days and then started Stims, adding 150 Menopur and 225 Gonal-f to the Lupron. The Lupron decreased during Stims. After 8 days of Stims, I increased my Gonal-f to I think 300. All of my meds were combined into one injection. After 10 days of Stims, we triggered with Novarel. During my last ultrasound they saw 8 follicles, but 9 eggs were retrieved, 8 were mature and 7 fertilized with ICSI. Of those 7, 2 made it to day 5 and both were transferred since we had none left to freeze. I wanted the best chance at getting pregnant so we decided to transfer both. Both embryos implanted, but we lost one baby around 10 weeks. It was not progressing or growing as fast as baby A.
Describe your experience with your nurse at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I saw multiple nurses and they were all friendly. The ivf coordinator and embryologist were both fantastic.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The strengths are there are three locations and three doctors you can see - it doesn't have to be your primary doctor. The weakness is that not all of the locations are always open. All of the offices are really nice and comfortable.
Describe your experience with your monitoring appointments at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Monitoring appointments were always specifically scheduled - I had a specific time, I went in, and was out within 15 minutes .
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The IUI total cost was around $1000 I believe, and the ivf was $10,000 plus $1,500 for icsi.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Dr. Larson strongly suggests the transfer of one embryo, not two. In my case, because we had none left to freeze and this was our only chance, he agreed to transfer both.
NPS
8
Doctor
Frederick Larsen
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
8
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 35 - 37
7 IUI
1 IVF
Unexplained
Income $100K - $199K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Larsen personally performed all my procedures while I was TTC (ultrasound monitoring, egg retrieval, egg transfer, etc.). He met with my personally for post-cycle consults and to discuss the next course of action. He explained every single detail, the statistics, and answered every single question I had. He provided great personal attention while I was in his care...I feel like things went as well as they could have (under what was controllable like meds) and that my protocols were changed appropriately.
[Advanced Fertility Center] Strengths: all procedures are always done by one of the doctors. They have 3 offices located around the valley. Weakness: I don't know if this is a "weakness," but the clinic does have multiple offices (which is a strength). However, the doctor's rotate offices...you may not see your primary doctor. ...The nursing staff was always available when I needed them...they do charge a % more if you use a credit card vs cash/check if you are paying a high amount of costs.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I really like Dr. Larsen! He's very nice and personable. He took the time to address all my concerns and to make the appropriate adjustments to my cycles. I feel like things went as well as they could have (under what was controllable like meds) and that my protocols were changed appropriately.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Ask questions, Dr. Larsen will answer them. If he doesn't have an answer right away -- he'll research it and get back to you. He is very approachable and knowledgeable.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen personally performed all my procedures while I was TTC (ultrasound monitoring, egg retrieval, egg transfer, etc.). He met with my personally for post-cycle consults and to discuss the next course of action. He explained every single detail, the statistics, and answered every single question I had. He provided great personal attention while I was in his care.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
I did not have any known fertility issues. The first thing we did was do some baseline tests to make sure my fallopian tubes were open, check my blood levels, and check for any uterine fibroids/polyps. I appreciated the complete pre-fertility treatment workup that I received and felt that it was thorough and gave me a good place to start. Without any known issues with my baseline assessment, we started off with IUI with a low dose of Clomid and a trigger shot. We slowly increased the Clomid dosage with each IUI. When I continued to have failed cycles, we moved onto a mini-stim cycle that combined Clomid with Injectables. Eventually after 6 failed IUI monitored and medicated cycles, I moved onto IVF. There were no indications on why the IUI's did not work, as my fertility numbers looked good. I was eventually diagnosed with Unexplained Infertility. With my good reaction to the injectables during my IUI's, I started off on the Luteal Lupron Protocol for my first IVF cycle. Unfortunately I did not react well to the protocol and my cycle was cancelled due to non-response. My next IVF round we changed the protocol to the Microdose Lupron Flare protocol, which did lead to an egg retrieval which resulted in 5-day blastocysts, one of which would lead to a pregnancy through a FET protocol.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nursing staff was always available when I needed them. They explained things to me and when I called for additional questions, they were always quick to respond or find an answer. They were also very compassionate with me. I had a difficult time while TTC and the nurses were always there to provide a hug and reassuring words. I truly appreciate the care and attention I received from them.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Strengths: all procedures are always done by one of the doctors. They have 3 offices located around the valley. Weakness: I don't know if this is a "weakness," but the clinic does have multiple offices (which is a strength). However, the doctor's rotate offices. So, if you are limited on which office to get care from and limited on the day you can attend, - you may not see your primary doctor. There are 3 doctors on staff. The other doctors were nice (which is a strength as well). But I did prefer to see my doctor because I had built such a personal relationship with him and just felt more comfortable with him.
Describe your experience with your monitoring appointments at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
For IUI's the monitoring appointments were a little bit easier, because you had more flexibility on when to go in. For IVF, there was a morning window that had to be met so they can make appropriate adjustments to your medications (if needed). I do want to add that I never had a long wait in this office. I was seen on-time and was in/out in no time. I appreciated their promptness and how smoothly the office runs.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
All their costs are listed on their website. If you have insurance coverage, the costs will differ depending what your insurance covers. I will say that they do charge a % more if you use a credit card vs cash/check if you are paying a high amount of costs. I would also double check that their lab is covered under your insurance. They have their own lab that they use and if the clinic is covered, that doesn't mean the lab is covered. Best to check that both are under coverage because the lab fees are the largest charges when you're doing IVF.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Dr. Larsen provides his suggestions on the number of embryos to transfer based on your personal situation, which I appreciated. Dr. Larsen is very good at looking at your history and then quoting what he believes the odds are of success. For example, I did not want twins - so we stuck with eSETS until my last FET where I decided to transfer two. Since I had previously failed FET's and with my personal history of unexplained infertility, the odds were only one embryo would implant (which is how it turned out for me).
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 30 - 31
5 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was impressed at our first visit that Dr. Larsen himself spent so much time seeing us. He went through the most common causes of infertility, provided data regarding infertility, and then went through each and every test that we would go through to determine a cause of our infertility (if possible). Not only did he provide all this information verbally, he wrote it all down and then gave us that information to keep for our reference.
The rest of their office staff [at Advanced Fertility Care] is always very friendly and asks how things are going. No matter how many times you go, they always remind you to use the restroom if you have to or other little things that makes you feel like they care about your experience as well...The only issue we had was with billing once and it was related to our portion out of pocket for the last required IUI — AFC told us we needed to pay the deductible and then 10% of the cost (which was how we had read the insurance documents as well). However when we got the EOB from our insurance, we determined that we were really only supposed to pay a $35 copay. AFC quickly got this resolved and put it on our account as a credit toward embryo freezing fees since we were in the middle of our IVF cycle by the time it all got billed, reviewed, and paid by our insurance company...I truly could not be happier that we chose Advanced Fertility Care as our first (and only) fertility clinic as I fully believe we have received amazing service and care.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I was impressed at our first visit that Dr. Larsen himself spent so much time seeing us. He went through the most common causes of infertility, provided data regarding infertility, and then went through each and every test that we would go through to determine a cause of our infertility (if possible). Not only did he provide all this information verbally, he wrote it all down and then gave us that information to keep for our reference. Beyond that, he had a packet of preprinted information related to infertility FAQs, information about the testing process, etc which allowed us to feel quite comfortable when it was time to actually go in for all the testing. Once we completed the testing, we went back in and met with Dr. Larsen again to go through all of our results and our potential next steps. (I have heard of many others that see the doctor for their initial consultation but then once all the tests are done, they see an NP or PA to review their results and let them know the plans.) Once again, Dr. Larsen reviewed all of potential options, risks and benefits of each, chance of conceiving per cycle with each, as well as standard FAQ type documents. After seeing Dr. Larsen, we met with some of the ladies in billing to discuss the costs of each different type of service and provided handouts with that information. From then on any time I would call to start a new cycle or schedule an appointment, I could typically be seen either first thing in the AM or late in PM which worked best for my own work schedule. The only time I didn’t see Dr. Larsen or Dr. Z was when I only had to do blood draws — otherwise every single ultrasound, scan, IUI, etc was completed by one of the doctors. After my first failed IUI, Dr. Larsen and I discussed the game plan going forward and decided to increase my dose of clomid to hopefully improve my chances. When that didn’t work, we moved on to Clomid with Gonal F — which ended up causing some side effects. After that failed IUI, when the RN called with my negative pregnancy test, I asked for the next game plan, Dr. Z called me back within the hour (Dr. Larsen was on vacation that week) and explained to me what we should consider going forward — I felt quite comfortable that Dr. Z had reviewed my chart and knew what I had previously tried to know what to recommend next. He once again answered all my questions and told me to call back or email if anything else came up. We did one more IUI with Femara and Gonal F — which was unsuccessful. After the 4th IUI, my husband and I decided to move to IVF after the first of the year (we were transitioning to insurance that covered IVF) but spent an hour meeting with Dr. Larsen to review the entire process from day 1 to day of the pregnancy test so that we would feel comfortable. We reviewed all of the potential risks as well as the clinic’s data in terms of success. We were once again provided with a handwritten sheet that covered all of the necessary information as well as preprinted FAQs about the process and common meds as well as the needed consent forms. With the change in the new year, we learned our new insurance required a 6th ovarian stem cycle, so we did the last IUI but once again Dr. Larsen adjusted my meds to try to give me the best outcomes. When that was not successful, we began IVF. The day after my initial scan, I received a calendar that provided me with important dates regarding when to start and what doses of meds to start. The office was VERY helpful when the pharmacy had trouble getting some of the meds authorized from my insurance and quickly completed the necessary forms on their end. Prior to the initiation of the lupin, gonal, and menopur, my husband and I went to the office and saw one of the RNs for about 30-45 minutes of education on injection technique and process for each other meds. It is worth noting that they said typically the appointments are longer but I work in health care and therefore knew how to do the injection technique for the most part which sped up the process. We also finalized all of our consent forms and went from there. Throughout the rest of the IVF cycle, I either saw Dr. Larsen, Dr. Z, or Dr Kummer (their newest associate) for every ultrasound and received a call or email from the office regarding adjustments to my medications. The retrieval and transfer process were flawless as well with Dr. Z and Dr. Kummer coming in and speaking with my husband and I prior to each for 5-10 minutes and asking us what questions we had. I felt quite comfortable during the entire process — the other benefit to me was the retrievals/transfers were done right at their Scottsdale office which I was quite familiar with already from all my other appointments so that helped decrease my nerves for the whole experience. After the retrieval, I was told how many eggs had been collected and then was called every day to every other day with updates on how many fertilized, got to 8 cells, and got to blastocyst stage. When we went for transfer, it was recommended to only transfer one blastocyst just based on the quality of them; my husband and I had already thought we only wanted one but it is important to know that they definitely push for single embryo transfers due to the risks of multiples with more embryos. I recently found out I was pregnant from the initial IVF — one thing I REALLY appreciated was that Dr. Larsen himself and others from the staff were on the phone to call me for my positive pregnancy test — after all that time, work, money, emotional toll, it was nice to hear it from the Dr himself and not just one of the staff — it really made me feel like I wasn’t just another patient in their clinic. I am now going every other day to every 3rd day for my HCG levels and get calls from the staff with the numbers and the plan to make sure I stay in the loop. I truly could not be happier that we chose Advanced Fertility Care as our first (and only) fertility clinic as I fully believe we have received amazing service and care. Just as a side note about the personalized care, my husband and I participated in the RESOLVE Walk for Hope and Dr. Larsen was there and while I doubt he knew our names, he did recognize us both, say hello and ask how we are doing. It just makes me think back to my friends and colleagues that have seen their actual Dr once or twice and always seen an NP, PA, or RN since then and agains makes me realize how great of care we really get from AFC.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The rest of their office staff is always very friendly and asks how things are going. No matter how many times you go, they always remind you to use the restroom if you have to or other little things that makes you feel like they care about your experience as well. The only issue we had was with billing once and it was related to our portion out of pocket for the last required IUI — AFC told us we needed to pay the deductible and then 10% of the cost (which was how we had read the insurance documents as well). However when we got the EOB from our insurance, we determined that we were really only supposed to pay a $35 copay. AFC quickly got this resolved and put it on our account as a credit toward embryo freezing fees since we were in the middle of our IVF cycle by the time it all got billed, reviewed, and paid by our insurance company. We did have embryos to freeze so it didn’t matter but we were also assured that if we didn’t have embryos to freeze, we would be reimbursed the appropriate amount. One piece of advice: Know what your insurance does and doesn’t cover ahead of time.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Successful
NPS
10
NPS
10
Age 31
Male Factor
Poor Egg Quality
European
Income $100K - $199K
1st of 3 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Our initial appointment with Dr Larsen was great, he explained fertility in a way no article online or book could ever get through to me. He went into details about our possible options dependent of course on our specific diagnosis. We were very upfront with him about the fact that we were having our diagnostic testing done only at his facility due to our last minute move and he was still super friendly and helpful! (He even showed me a secret way to check the success rates of other RE's online to help me pick a new doctor once we got home!!)
During my testing [at Advanced Fertility care] I was seen promptly at every appointment, I was never rescheduled or made to wait long periods of time at either the Phoenix or the Scottsdale locations. The nursing staff and phlebotomist were exceptional, very friendly, knowledgable and gentle! The front office staff was very friendly from my first phone conversation until the last time I was seen by them. They were very knowledgable about my insurance and were very forthcoming ab
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
While I was being seen at Advanced Fertility Care from April-June of 2016 I saw all three doctors at two of their facilities, but my primary RE was Dr Larsen. All three doctors, Dr Larsen, Dr Zoneraich, and Dr Kummer are wonderful! Our initial appointment with Dr Larsen was great, he explained fertility in a way no article online or book could ever get through to me. He went into details about our possible options dependent of course on our specific diagnosis. We were very upfront with him about the fact that we were having our diagnostic testing done only at his facility due to our last minute move and he was still super friendly and helpful! (He even showed me a secret way to check the success rates of other RE's online to help me pick a new doctor once we got home!!)
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr Larsen was great! We saw him for our initial diagnosis and testing appointments. After our final consult we had to move back to Washington State. I wish I could fly to Arizona to see him for the rest of our treatments.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
During my testing I was seen promptly at every appointment, I was never rescheduled or made to wait long periods of time at either the Phoenix or the Scottsdale locations. The nursing staff and phlebotomist were exceptional, very friendly, knowledgable and gentle! The front office staff was very friendly from my first phone conversation until the last time I was seen by them. They were very knowledgable about my insurance and were very forthcoming about all finances from the beginning and again before every appointment. If I knew more people in the Phoenix area (we only lived their 6 months) I would recommend them to everyone!! This is my only way to do that I suppose!
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
0
NPS
0
Age 38
Uterine Fibroids
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr Frederick Larsen of Advanced Fertility Care of Arizona] is a nice enough guy, but we felt like were taken advantage of and didn't have costs properly explained to us...I didn't appreciate being billed over $5300 (on top of the $500 already spent at the office) for lab tests only to find they didn't even test for everything. For example, there was no mention of my MTHFR mutation, which I found out about at my second doctor. That's a very common and important mutation to know about.
He [Dr Frederick Larsen of Advanced Fertility Care of Arizona] is a nice enough guy, but we felt like were taken advantage of and didn't have costs properly explained to us...I didn't appreciate being billed over $5300 (on top of the $500 already spent at the office) for lab tests only to find they didn't even test for everything. For example, there was no mention of my MTHFR mutation, which I found out about at my second doctor. That's a very common and important mutation to know about.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
He is a nice enough guy, but we felt like were taken advantage of and didn't have costs properly explained to us.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
You will probably get pregnant here, but you will have lots of expensive, surprise and unneccessary (they require a psych evaluation before starting IVF) tests performed in the process.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
During our first appointment, Dr Larsen met with us and told us the very basic process and how he works. He didn't even ask what we wanted, just assumed insemination and went with that angle for awhile before we interrupted to say we wanted to IVF to be able to do genetic testing and sex selection. What concerned my wife was that he acted like it was unethical do gender selection during IVF. When we expressed that we really wanted a girl, he said he'd check with his partner to see if it was okay. Of course he called the next day to say it was alright. This left a bad taste in my wife's mouth, but I wanted to give him another chance because I was confident he could get us pregnant. She felt his arbitrary ethical line was crossed for the prospect of money. The next appointment was for follicle count ultrasound and blood tests. Like the first appointment, payment was due at time of service. They broke it down for us and we paid $510 cash for both. They suggested more tests to look at my uterus that were over $1000, so we decided to get a second opinion and have since decided to go with another doctor. He got us an MRI for $400, which is a much more thorough exam than the $1000+ saline exam dr Larsen wanted to do check to out my fibroids more closely. We have since received bills for $5400 from an external lab for the blood test taken that day. We were not informed of this and not expecting this. My insurance does not cover any of this, and they knew at that time. When I called the doctor's office, they claimed I agreed to it. I might have signed some paper authorizing it (you sign a ton of papers) but nothing about what we agreed to pay. I find their business practices very upsetting. I felt taken advantage of.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Nice enough. Only got my blood drawn once there, so not much of an experience with them.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
When I decided to change clinics, I did so after canceling an appointment here at the last minute. I never heard from them asking why I didn't ever to come back.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I'm still fighting this 8 months later. Paid for the consult ($300, and very quick and basic) and the first ultrasound and blood tests (paid $575 at office, was billed $5300 more through the off-site lab)
What specific things went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
  • Failed to order appropriate test
Describe the specific things that went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I didn't appreciate being billed over $5300 (on top of the $500 already spent at the office) for lab tests only to find they didn't even test for everything. For example, there was no mention of my MTHFR mutation, which I found out about at my second doctor. That's a very common and important mutation to know about.
NPS
0
Doctor
Frederick Larsen
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
NPS
0
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Phoenix (closed)
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2010 - 2015, Successful
NPS
10
NPS
10
Age 26 - 31
4 IUI
1 IVF
1 Embryo Freezing
Male Factor
PCOS
Entrepreneur
6th of 6 Docs
12 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I had dealt with 7 years of infertility and several dr.s before seeing Dr. Larsen. He was up front with me and real about that would be worth my time and not. I felt with him it was a out what's best for each patient rather than that helps him collect the most money ... He has a different personality a little. He is very very much about being realistic and giving REAL results. He is kind and cares and also dealt with fertility treatments himself (his wife went through them so he understands both sides) he is kind and definitely just an all around good guy.
Overall I felt like the clinic [Advanced Fertility Care] was organized, kind, and cared for the patients. I didn't feel like a number and I also felt like they remembered my situation every time which helped! ... I felt love from the whole staff [nursing]. It was obvious they all cared and wanted us to all succeed. I also felt safe that they were watching my cycle closely and knew more than I did ... which is great because it can be confusing!
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I had dealt with 7 years of infertility and several dr.s before seeing Dr. Larsen. He was up front with me and real about that would be worth my time and not. I felt with him it was a out what's best for each patient rather than that helps him collect the most money (I dealt with that before) I felt comfortable with him and feel like he truly cared about my situation.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
He has a different personality a little. He is very very much about being realistic and giving REAL results. He is kind and cares and also dealt with fertility treatments himself (his wife went through them so he understands both sides) he is kind and definitely just an all around good guy.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I was a wreck during my treatments. Dr. Larsen always took the time to answer every question for me. It wasn't till I got pregnant and went to a regular OBGYN that I realized how wonderful him and his staff were! They were on top of everything for me and he was SO good about realistic expectations and still providing hope 💓 I would do anything to have him deliver my babies too because he truly cared about me and my family.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
After years of doing cycles with chlmoed (we tried 7 years before getting pregnant) we went with Dr Larsen. He told me up front that IUI had a very low chance for implantation but it does work for some and may be worth a try for the price difference! We chose to do for cycles that failed. He each time told us it would probably be good to do IVF but it was our choice. We didn't have the money at the time so we continued down that path. My husband pulled the money from a retirement account that we had and surprised me by paying for a cycle and working with Dr Larsen to suprise me! I honestly couldn't believe it! He handed me a gift (it was baby outfits) and a card saying that him and Dr Larsen worked everything out and that I was just start birth control the following day. It was a dream come true. I love that he worked with my husband to make it special for me. After having a successful pregnancy with that IVF treatment I had 7 Frozen embryos. Unfortunately a few months after having my baby I somehow got pregnant on my own and had a miscarriage. Dr. Larson helps me through the whole thing. After two more miscarriages and years we chose to continue with IVF for a second round. We put in two embryos and one took and created our beautiful daughter! 5 months later I again got pregnant on our own and this time miraculously the pregnancy stayed! After 7 years of tears and pain I now have three beautiful children. A 6 your old boy, a 2 year old girl, and a one year old girl now 💓 I still have 5 Frozen embryos with Dr L. He really made all the difference in my experience and I would never go anywhere else! Prior to using him I went to several doctors who diagnose me with PCOS and didn't pay full attention to my Cycles. I found out later that they could have potentially harmed my fertility with how carelessly they were having me take Clomid. I took it for 12 cycles. Having a good doctor is everything!
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I felt love from the whole staff. It was obvious they all cared and wanted us to all succeed. I also felt safe that they were watching my cycle closely and knew more than I did 😂 which is great because it can be confusing!
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Overall I felt like the clinic was organized, kind, and cared for the patients. I didn't feel like a number and I also felt like they remembered my situation every time which helped! at other locations I felt like I was really explaining myself every single time I went.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
If I remember correctly I think it was $1,200 for the initial testing. I why I think was $300 at the time per cycle. When we did IVF we did a money back guarantee program. It was $15 to $20,000 for three tries and it guaranteed you get pregnant or you get a big portion of the money back. When we did a frozen cycle I believe it was like $5,000 for both medicine and the treatment. I believe for one cycle fresh it was more like $7,500.
Describe Frederick Larsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
He had a strong preference on only putting one in. On the first one that one took! he understood me wanting to put the two and on the second round but make sure I understood all the risks involved. He was clear that he had seen some rough situations with twins and triplets and that 1 Singleton pregnancy is a success. I would probably still transfer two if I did another round and I'm sure he'd be okay with that. Anything more though he was uncomfortable with.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
NPS
8
NPS
9
Age 28 - 31
5 IUI
2 IVF
Anovulation
Male Factor
PCOS
Unexplained
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
I saw Dr Larsen almost every visit never just a nurse. After every failed attempt he would take the time to personally call and discuss the next step and options. He is very knowledgeable and stays up to date on the latest treatments and research... If you have an hashimotos that is a factor with infertility he may not be your best choice. He doesn’t believe your auto immune condition has any impact on your fertility if your tsh is ok.
Cost was he biggest factor, we are 100% cash pay and they [Advanced Fertility Care of Arizona] are pricier than a lot of places...They have a great billing staff they will do all they can to get authorizations and things covered for you...They are all very kind and never leave you with questions unanswered. If it’s aomething they can’t answer they will follow up with you after talking with the doctor...One egg retrieval including icsi and anesthesia was over $12,000 not including meds or genetic testing.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
I saw Dr Larsen almost every visit never just a nurse. After every failed attempt he would take the time to personally call and discuss the next step and options. He is very knowledgeable and stays up to date on the latest treatments and research.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
If you have an hashimotos that is a factor with infertility he may not be your best choice. He doesn’t believe your auto immune condition has any impact on your fertility if your tsh is ok.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
The front office staff greets you by name and even remember where I work and what I do. It has been a rough 4 years but the staff and doctors are always so caring and never make you feel like you are just a customer. Many have similar experiences and understand the heartache involved and can relate on a whole different level.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
They are all very kind and never leave you with questions unanswered. If it’s aomething they can’t answer they will follow up with you after talking with the doctor.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Cost was he biggest factor, we are 100% cash pay and they are pricier than a lot of places. I honestly believe you get what you pay for in this type of situation so we have stuck with the clinic. They have a great billing staff they will do all they can to get authorizations and things covered for you.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
One egg retrieval including icsi and anesthesia was over $12,000 not including meds or genetic testing.
NPS
8
Doctor
Frederick Larsen
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 37
Unexplained
Income $100K - $199K
1st of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
My experiences with Dr. Larsen were all positive. He was really clear when he performed ultrasounds, describing exactly what he was seeing, and making casual conversation. When I had questions he gave really clear answers...I did 3 rounds of ovulation induction and timed intercourse. 2 were with Clomid and a trigger injection, but it thinned my uterine lining too much. The 3rd round was with Femara and a trigger injection and that's when I finally got pregnant.
The fact that I got to see a doc at every visit [at Advanced Fertility Care of Arizona] was really reassuring...The nursing staff always seemed nice to me. They trained me to do my injection and there was always someone available to quickly answer any questions I sent on the patient portal...Each round of ovulation induction was around $500-600. I did also have an HSG and saline sonohystogram, which cost around $1500 total.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
My experiences with Dr. Larsen were all positive. He was really clear when he performed ultrasounds, describing exactly what he was seeing, and making casual conversation. When I had questions he gave really clear answers.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
The fact that I got to see a doc at every visit was really reassuring. Dr. Larsen was super friendly and willing to answer all questions.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
I did 3 rounds of ovulation induction and timed intercourse. 2 were with Clomid and a trigger injection, but it thinned my uterine lining too much. The 3rd round was with Femara and a trigger injection and that's when I finally got pregnant.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nursing staff always seemed nice to me. They trained me to do my injection and there was always someone available to quickly answer any questions I sent on the patient portal.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
This clinic didn't feel "too big" to me. Some places in suburban Phoenix feel very corporate and big and I just feel like one of many. Here I felt like I knew the staff. I felt like they remembered me and always treated me with kindness.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Each round of ovulation induction was around $500-600. I did also have an HSG and saline sonohystogram, which cost around $1500 total.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2019, Successful
NPS
10
NPS
8
Age 36 - 41
1 IUI
Unexplained
European
Income $50K - $99K
Teacher
1st of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Neutral
Successful
Dr Larsen has an amazing bedside manner. He is patient, thoughtful and kind...He is so personable. I’m always feel like he has my best interest at heart. When I had an ectopic pregnancy, he even have me his cell number should I have an emergency situation. I sometimes have to see other drs in the office and I don’t feel like they are as thorough, patient or clear as he is...Don’t be reluctant to ask any questions of him-he will answer and you will he content with his answers.
I have had the most experience with Bethany [nurse at Advanced Fertility Care of Arizona]. I found her to be curt and insensitive...Each IUI cycle costs about $1500 when you factor drugs into the equation...This doesn’t include costs associated with testing...It is beautiful and comfortable. I feel like they have the most high tech and new equipment and procedures. I like that they have multiple locations. I’ve always been able to get appointments easily.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
He is so personable. I’m always feel like he has my best interest at heart. When I had an ectopic pregnancy, he even have me his cell number should I have an emergency situation. I sometimes have to see other drs in the office and I don’t feel like they are as thorough, patient or clear as he is.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Don’t be reluctant to ask any questions of him-he will answer and you will he content with his answers.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr Larsen has an amazing bedside manner. He is patient, thoughtful and kind.
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
Clomid 150 mg every cycle Trigger shot every cycle Once I used an additoinal injectable butni can’t remember which one Frozen sperm (my husband’s) IUI
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
I have had the most experience with Bethany. I found her to be curt and insensitive.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
It is beautiful and comfortable. I feel like they have the most high tech and new equipment and procedures. I like that they have multiple locations. I’ve always been able to get appointments easily.
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Each IUI cycle costs about $1500 when you factor drugs into the equation. 5x1500 is $7500. This doesn’t include costs associated with testing.
What specific things went wrong at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
  • Scheduled the wrong procedure
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
8
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 36
Unexplained
Ashkenazi Jewish
Middle Eastern
Income $0 - $49K
6th of 6 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The doctor [Dr. Frederick Larsen] is very knowledgeable and I felt very confident with his work. He went over my test results and went over all the possibilities I have very strong confidence that this doctor will help me and I really felt like he really cares about his patients... The treatment for me was to start off with testing my husband and just doing general testing so we can move forward with the fertility
The clinic [Advanced Fertility Care of AZ- Phoenix] was absolutely beautiful very clean and very inviting and warm. I felt very comfortable there and would definitely recommend this clinic if somebody needs . The front desk lady was super nice and helpful... Considering that I don’t have insurance I thought their cash price discount was very generous... The nurses were very nice
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
The doctor is very knowledgeable and I felt very confident with his work. He went over my test results and went over all the possibilities I have very strong confidence that this doctor will help me and I really felt like he really cares about his patients
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Just keep doing what you’re doing
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Very warm person and very detailed about his work and just felt very comfortable
Describe the protocols Frederick Larsen used in your cycles at Advanced Fertility Care of Arizona (Pinnacle Network clinic) and their degree of success.
The treatment for me was to start off with testing my husband and just doing general testing so we can move forward with the fertility
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nurses were very nice
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The clinic was absolutely beautiful very clean and very inviting and warm. I felt very comfortable there and would definitely recommend this clinic if somebody needs . The front desk lady was super nice and helpful
Describe the costs associated with your care under Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
Considering that I don’t have insurance I thought their cash price discount was very generous
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Phoenix (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 32
1 Fertility Medications
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Larsen always explains everything clearly while and makes sure I understand. He also has excellent bedside manner and called me back the next day after some hard news to make sure I was doing okay...Dr. Larsen is very hard to get into but once you meet him it is not a surprise at all. He is intelligent, compassionate, and knows his stuff! I also really appreciate that he is always on time to meet with me...It's worth the wait...be open with him so he can help you.
My favorite thing about Advanced Fertility Care is that they are always on time. I've never waited more then 2 minutes beyond my appointment time and sometimes when I show up 5 minutes early they are ready for me. It's wonderful to know I won't spend too much time when I go in for an appointment...The nursing staff is wonderful. They always explain things clearly with a smile on their faces..Dr. Larsen is very hard to get into but once you meet him it is not a surprise at all.
How was your experience with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen is very hard to get into but once you meet him it is not a surprise at all. He is intelligent, compassionate, and knows his stuff! I also really appreciate that he is always on time to meet with me.
What's one piece of advice would you give a prospective patient of Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
It's worth the wait. Also, be open with him so he can help you.
During treatment, were you treated like a number or a human with Frederick Larsen at Advanced Fertility Care of Arizona (Pinnacle Network clinic)?
Dr. Larsen always explains everything clearly while and makes sure I understand. He also has excellent bedside manner and called me back the next day after some hard news to make sure I was doing okay.
Describe your experience with the nursing staff at Advanced Fertility Care of Arizona (Pinnacle Network clinic).
The nursing staff is wonderful. They always explain things clearly with a smile on their faces.
Describe your experience with Advanced Fertility Care of Arizona (Pinnacle Network clinic).
My favorite thing about Advanced Fertility Care is that they are always on time. I've never waited more then 2 minutes beyond my appointment time and sometimes when I show up 5 minutes early they are ready for me. It's wonderful to know I won't spend too much time when I go in for an appointment.
NPS
10
Doctor
Frederick Larsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Advanced Fertility Care of Arizona (Pinnacle Network clinic)
Mesa (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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