Gail Whitman-Elia

Rated 9
Strongly recommend: 77%Neutral: 16%Don't recommend: 7%9
77% strongly recommend
48 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.9
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Chicago
Residency
U. of Chicago
Fellowship
U. of Connecticut

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone

48 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
9
NPS
9
Age 37 - 38
Endometriosis
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $50K - $99K
1st of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have felt that she [Dr. Gail Whitman-Elia] cared about my emotional and physical health. She was realistic and upfront about our situation. After years of loss and suffering it makes a difference when a physician allows you to cry and share your hopes and dreams. When you feel that you dreams are shattering you need a physician that allows you to have hope or deal with reality.
The clinic staff [at PREG] is always friendly and helpful. The clinic itself is always clean, peaceful and quiet. The wait time is usually realistic and they provide updates as needed. The office is cold so bring a sweater.... The nursing staff has always been friendly and engaging... The plan was to ensure I was healthy and ready for the process. I had surgery to remove endometriosis and fibroids to make my uterus and ready as possible. I then will begin try a round of IUI, my choice. However, Dr. Whitman has recommended IVF or surrogacy due to my many recurrent losses, but that cost is beyond my family’s ability.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Thus far I have felt like a valued patient. I have felt that she cared about my emotional and physical health. She was realistic and upfront about our situation. After years of loss and suffering it makes a difference when a physician allows you to cry and share your hopes and dreams. When you feel that you dreams are shattering you need a physician that allows you to have hope or deal with reality.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman is honest and upfront. If you expect for a doctor to tell you what you want to hear versus the truth, she is not the one for you. If you want a real perspective, guidance and support the Dr. Whitman is it!
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman recognized our pain and allowed me to drain my emotions. She did not rush through our sessions and she never made me feel like my questions were stupid. She recognized that for the last 8 years I have been suffering emotionally and physically and needed a physician to really listen to me. She made me feel as if what I had to say was important . The previous physicians did not listen to me and made me feel as if I did not know my body.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
The plan was to ensure I was healthy and ready for the process. I had surgery to remove endometriosis and fibroids to make my uterus and ready as possible. I then will begin try a round of IUI, my choice. However, Dr. Whitman has recommended IVF or surrogacy due to my many recurrent losses, but that cost is beyond my family’s ability.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
The nursing staff has always been friendly and engaging.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic staff is always friendly and helpful. The clinic itself is always clean, peaceful and quiet. The wait time is usually realistic and they provide updates as needed. The office is cold so bring a sweater.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
Thus far care cost has been reasonable.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Scheduled the wrong procedure
9
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
10
Age 38
2 IUI
1 IVF
Diminished Ovarian Reserve
PCOS
Unexplained
European
Income $200K - $499K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Gail is very knowledgeable in her field ... She and her team [PREG] listened to my questions and concerns - very kind and good bedside manner ... She was aggressive with treatment but not so much as to put my health in jeopardy. Very kind, but frank and good bedside manner. ... We tried timed intercourse which is least invasive, with medication as well as Iui cycles medicated.
Strengths: appointments were usually running on time and they always had a friendly receptionist. Whether in the lobby or on the phone they were always so courteous. They always remembered my name when I walked in the door... which is why I didn’t feel like a number. ... They have such a friendly staff - all around wonderful. They put me at ease during each ultrasound and procedure. And made me feel at peace. Many of the staff had been through fertility treatments and could really empathize with me.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Gail is very knowledgeable in her field... as a breast cancer survivor it was important that she had success file experience with such patients. She was aggressive with treatment but not so much as to put my health in jeopardy. Very kind, but frank and good bedside manner.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Trust her experience... even if you do not get the outcome you want right away- she is committed to your success but it can take a few cycles.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She and her team listened to my questions and concerns - very kind and good bedside manner
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We tried timed intercourse which is least invasive, with medication as well as Iui cycles medicated. We were financially and mentally ready for IVF so we made the decision to go that direction with her help.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Emilie Smith)
Emilie was so responsive with any concern or question— if she was not available she had another nurse call right away. She was so good to me. I could not have made it without her!! Also the lab ladies are some of the best around. They have made each lab a joy and I look forward to seeing them. They are always so encouraging!!!
Describe your experience with Piedmont Reproductive Endocrinology Group.
Strengths: appointments were usually running on time and they always had a friendly receptionist. Whether in the lobby or on the phone they were always so courteous. They always remembered my name when I walked in the door... which is why I didn’t feel like a number. Preg Columbia also has a great appointment reminder system. Text and emails made sure I didn’t forget! They have such a friendly staff - all around wonderful. They put me at ease during each ultrasound and procedure. And made me feel at peace. Many of the staff had been through fertility treatments and could really empathize with me. It was truly comforting to know I wasn’t alone. Weaknesses: none really— I have no complaints.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
The package for Ivf was $15,000 meds around $4000 , iui and semen analysis and storage perhaps $1500
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
I understand why they do wear however we only had one fertilized embryo on day 5 so it would not have mattered
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Lost paperwork
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
There was only one instance where paperwork was lost but it was only because the main coordinator was out of the office. It was not a big deal and I easily signed another copy.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
7
Age 41
Unexplained
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
10 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
I felt like she [Dr. Whitman-Elia] treated us like a human. She was very friendly and honest with us. We appreciated her for that. She also talked about her own family with us which made the whole situation even more personal and relaxing.... She did not give us any false hopes but worked with us as much as she could. She told us that we needed to do IVF but we were not financially ready for that process. So she let us try the IUI and worked with us throughout that process.
The front desk staff [Advanced Fertility] of the clinic were not as friendly as the nurses. They made it seem like it was just a job for them. The finance coordinator was not compassionate with working with. She just did the minimum to get us through. I did not feel comfortable with her at all.... Everyone in the nursing staff that we came in contact with were very friendly and caring.... Only thing that we did not like was the financial aspect of the whole situation.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She was very friendly and honest the whole way through the part of the process we were in. She did not give us any false hopes but worked with us as much as she could. She told us that we needed to do IVF but we were not financially ready for that process. So she let us try the IUI and worked with us throughout that process. Even though she didn't recommend it, she was never negative towards it. She talked about being spiritual and that made us feel even more comfortable because we also believe in the power of God.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
I would let them know to go to her with their true feelings about what they are going through.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
I felt like she treated us like a human. She was very friendly and honest with us. We appreciated her for that. She also talked about her own family with us which made the whole situation even more personal and relaxing.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
Like mentioned before, she recommended that we do IVF but out finances would not let us go that step. So she was in agreement to try the IUI cycles a few more time and told us to have faith that it will happen.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Everyone in the nursing staff that we came in contact with were very friendly and caring.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
The front desk staff of the clinic were not as friendly as the nurses. They made it seem like it was just a job for them. The finance coordinator was not compassionate with working with. She just did the minimum to get us through. I did not feel comfortable with her at all.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
We were approved through the Department of Veterans Affairs for payments. The VA was paying 100% of the bill. But for some reason, we still had to pay $1600 before IVF could be done.
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Only thing that we did not like was the financial aspect of the whole situation. But overall things were great.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
8
Age 36 - 37
4 Fertility Medications
Anovulation
PCOS
Latinx
Income $50K - $99K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
She [Dr. Whitman-Elia] also found my thyroid to be on the lower end of normal and put me on Synthroid. She explained how important it was to have a good thyroid level when trying to conceive...She reviewed my previous records from my other Dr. She ordered an HSG to make sure my tubes were clear, a semen analysis to verify my husband's sperm was good. She started me on Femara and increased it to 10mg per cycle when I did not ovulate on lower doses. Dr. Whitman kept me on the 10mg dose for a couple of cycles with a trigger shot.
One cycle mid-cycle ultrasound was misread and trigger shot window was missed [at Advanced Fertility & Reproductive Endocrinology Institute]. I ran out of refills for a daily medication and had to make multiple calls to the office. Which led to having the wrong medication called into the pharmacy, wrong dose, wrong quantity. I have gotten conflicting information during ultrasounds asking if I was still taking a daily aspirin when I wasn't notified I should be taking it. I was referred to a different specialist and called ahead of time to have labs faxed over to a new office. After multiple calls, they said it was taken care of but when I went to my apt they had not received the lab results.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Like I addressed earlier, Dr. Whitman has always been compassionate and hopeful during this process. She has been positive and always been very informative about the treatment process and plan of care.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Write down your concerns and ask Dr. Whitman directly. If you have questions or concerns you can always call and ask to speak to a RN.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
DR Whitman has always been professional and very informative. She has been straight forward with providing me with adequate information and details. She has always taken the time to sit, listen, and address my concerns.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
During our first consultation, we developed a plan of care. She reviewed my previous records from my other Dr. She ordered an HSG to make sure my tubes were clear, a semen analysis to verify my husband's sperm was good. She started me on Femara and increased it to 10mg per cycle when I did not ovulate on lower doses. Dr. Whitman kept me on the 10mg dose for a couple of cycles with a trigger shot. She also found my thyroid to be on the lower end of normal and put me on Synthroid. She explained how important it was to have a good thyroid level when trying to conceive. After a few months break from treatment for personal reasons I went back and described my symptoms and rechecked my labs and adjust meds per results. She has been thorough and I'm hopeful she will help up expand our family.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute (closed).
From the beginning, I was concerned some of the staff would come in to do a mid-cycle ultrasound and they wouldn't introduce themselves. I wasn't sure if I was talking to a Medical Assitant or an actual Registered Nurse. I was in a very vulnerable position both emotionally and physically. (the mid-cycle are internal ultrasounds, legs up in the stirrups, light cover covering your bottom half). I would at least like to know your name. I was not sure who I could ask specific questions to. I was able to communicate with a Registered Nurse and did get clarification. I had issues with getting medication refills. I had multiple incidents where the wrong medication was sent to the pharmacy, the wrong dose, the wrong quantity. I eventually did call and speak with the manager and get my issue resolved. I have not had any further issues since that time.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
The Dr.'s are readily available if needed. The front/checkout staff has always been warm and welcoming. Appointments have been on time about 80% of the time. They do have a comfortable waiting room with WIFI that works the majority of the time. The facility is equipped to do the majority of test/procedures. I've had labs, HSG, ultrasounds, and consultations in one building. I would like the staff doing your procedures at least introduce themselves. I don't need a life story just a name and who you are would be nice. I don't want to ask you a question that is out of your scope of practice. I should add this has not been all staff just a couple people who have done this. It's such an emotional thing dealing with infertility and having a warm introduction can really ease the nerves.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
I have had two different insurances during my treatments. I have not had any problems with billing.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute (closed).
No comments at this time. We have not discussed this option yet.
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed).
One cycle mid-cycle ultrasound was misread and trigger shot window was missed. I ran out of refills for a daily medication and had to make multiple calls to the office. Which led to having the wrong medication called into the pharmacy, wrong dose, wrong quantity. I have gotten conflicting information during ultrasounds asking if I was still taking a daily aspirin when I wasn't notified I should be taking it. I was referred to a different specialist and called ahead of time to have labs faxed over to a new office. After multiple calls, they said it was taken care of but when I went to my apt they had not received the lab results.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
9
Age 36 - 37
1 IVF
Tubal Blockage
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. WHITMAN IS A VERY CARING , AND UNDERSTANDING DOCTOR THAT WILL TREAT YOU THE WAY WAY YOU WANT TO BE TREATED.... She is a very good , and caring doctor. She informed my husband and I on every step of the way.She explained everything to us in a gentle way. I will continue to go to her as long as we can. I highly recommend her to everyone!!
Weakness [for the Piedmont Reproductive Endo Group]I would say the communication between the staff is low, had to keep reminding them on things. The office staff seem to be lost sometimes with the communication with nurses ,and docs. Strength I would say they compassion they have with the patients.... My Protocol was Gonal F 225 units injection for 9 days , low dose hcg SQ injections 15 unirs a day for 9 days. I started off using microdose Lupton am/pm at 20 units twice daily for 12 days. My hubby and I took keflex 500mg twice a day for 19 days. Took baby aspirin 81mg once daily. Had 2 baseline ultrasound s, and 2 blood tests. Took Medrol 16mg once a day the day after egg retrivel till few days adter transfer. I took a 5mg valium and Feldene 10mg an hour before transfer. The valium did not help , I was still tense and felt everything. I started the progesterone 50mg once a day injection the day after egg retrivel surgery till my 14 day blood test that was negitive.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is a very good , and caring doctor. She informed my husband and I on every step of the way.She explained everything to us in a gentle way. I will continue to go to her as long as we can. I highly recommend her to everyone!!
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. WHITMAN IS A VERY CARING , AND UNDERSTANDING DOCTOR THAT WILL TREAT YOU THE WAY WAY YOU WANT TO BE TREATED.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. GAIL IS very caring and understanding with my needs.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
My Protocol was Gonal F 225 units injection for 9 days , low dose hcg SQ injections 15 unirs a day for 9 days. I started off using microdose Lupton am/pm at 20 units twice daily for 12 days. My hubby and I took keflex 500mg twice a day for 19 days. Took baby aspirin 81mg once daily. Had 2 baseline ultrasound s, and 2 blood tests. Took Medrol 16mg once a day the day after egg retrivel till few days adter transfer. I took a 5mg valium and Feldene 10mg an hour before transfer. The valium did not help , I was still tense and felt everything. I started the progesterone 50mg once a day injection the day after egg retrivel surgery till my 14 day blood test that was negitive.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
They all were caring and helped us .
Describe your experience with Piedmont Reproductive Endocrinology Group.
Weakness I would say the communication between the staff is low, had to keep reminding them on things. The office staff seem to be lost sometimes with the communication with nurses ,and docs. Strength I would say they compassion they have with the patients.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
We did the Simply IVF the payment to doctor office was $5500.00. We paid for a sonagraham before we started our cycle it cost us $500.00. Each time we meet the doctor it cost us $90.00 dollars each time.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 29
Tubal Blockage
Black or African-American
Income $0 - $49K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Whitman is very knowledgeable. She can communicate complicated doctor talk with regular small town folk who are unable to be doctors. She makes the women feel comfortable which is very important when it comes to a procedure like this....She expressed her concern with the multiple embryo transfer with the amount of transfer she has that turn out to split and become twins. We want two children so we want to place two embryos and that is all she said with that concern.
It’s a nice small clinic [PREG] that is well maintained and clean. It’s a down home feeling that relaxes you when you enter the building. It seems suitable to perform the procedures and good enough to store embryos as well....Great staff. They communicate the doctors wishes well by phone and email....Dr. Whitman is very knowledgeable. She can communicate complicated doctor talk with regular small town folk who are unable to be doctors.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman is very knowledgeable. She can communicate complicated doctor talk with regular small town folk who are unable to be doctors. She makes the women feel comfortable which is very important when it comes to a procedure like this. She seems very successful and we are looking forward to her performing this cycle to try and have my first child or children!
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I would recommend going to her no matter how far the distance. They will know they got a good doctor the first time around and not the second or third.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
From the very beginning, Dr. Whitman made me and my wife feel like she was there to assist us in having a child. The past doctors have done procedures when my wife’s hormonal levels were too high and it resulted in 10’s of thousands of dollars down the drain. Dr. Whitman makes us feel that we will be successful this next cycle of IVF.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We haven’t received the dosages and medicines yet. That is our next appointment on the 22nd of this month. But we were given a link to a protocol video summary that is not specific with dates but the process of how to read the schedule and take the medicines once we choose which ones.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Great staff. They communicate the doctors wishes well by phone and email.
Describe your experience with Piedmont Reproductive Endocrinology Group.
It’s a nice small clinic that is well maintained and clean. It’s a down home feeling that relaxes you when you enter the building. It seems suitable to perform the procedures and good enough to store embryos as well.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
The procedure itself is $3,000. The medicine we don’t know yet and to transfer the embryos is about $500.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
She expressed her concern with the multiple embryo transfer with the amount of transfer she has that turn out to split and become twins. We want two children so we want to place two embryos and that is all she said with that concern. She still is willing to place two embryos during the transfer.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2013 - 2018, Unsuccessful
NPS
10
NPS
10
Age 28 - 33
2 Fertility Medications
Black or African-American
Income $50K - $99K
1st of 2 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Whitman was very knowledgeable and passionate and caring. She explained what treatments would work best but when I couldn’t afford the recommended treatment gave me options for less expensive option but was honest that it has much lower success rate. She is a wonderful doctor...I was given blood panel work up and transvafinal ultra sound. After I was given commissions and advised to start taking on the 3rd day of my cycle and I came in for another blood panel and ultrasound on that day. I took a booster shot on the designated day and then came back in when advised to do the iui.
The nursing team [Advanced Fertility] kept me calm and always wished me baby dust And best wishes. They also explained everything they were doing during my visits and called to check on how I was feeling not only physically but emotionally.... I see a lot of clinics out of state that Offer a variety of programs That make ivf more affordable. As The wife in a homosexual relationship these alternatives are the only options we have to conceive and would like to see The clinic offer more variety of payment plans to achieve our dream. The clinic is very clean and everyone is nice and helpful very welcoming atmosphere
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Dr Whitman was very knowledgeable and passionate and caring. She explained what treatments would work best but when I couldn’t afford the recommended treatment gave me options for less expensive option but was honest that it has much lower success rate. She is a wonderful doctor
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Trust the process and Dr. Whitman
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She took time to meet with me and y’all through the process and told me iui doesn’t have a high success rate but I couldn’t afford the i for process
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
I was given blood panel work up and transvafinal ultra sound. After I was given commissions and advised to start taking on the 3rd day of my cycle and I came in for another blood panel and ultrasound on that day. I took a booster shot on the designated day and then came back in when advised to do the iui. Followed up with a test two weeks later
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute (closed).
The nursing team kept me calm and always wished me baby dust And best wishes. They also explained everything they were doing during my visits and called to check on how I was feeling not only physically but emotionally.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
I see a lot of clinics out of state that Offer a variety of programs That make ivf more affordable. As The wife in a homosexual relationship these alternatives are the only options we have to conceive and would like to see The clinic offer more variety of payment plans to achieve our dream. The clinic is very clean and everyone is nice and helpful very welcoming atmosphere
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
I do not remember the exact Cost but it was very expensive and has been the cause of us not trying more options but would love to try again
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute (closed).
I have not used this process but hoping that I am afforded this opportunity soon
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2016, Successful
NPS
7
NPS
8
Age 32 - 37
2 IVF
Male Factor
PCOS
Tubal Blockage
Immunological
Unexplained
Income $50K - $99K
Teacher
1st of 2 Docs
4 IUI With Other Docs
Neutral
Neutral
Successful
She [Dr. Gail Whitman-Elia] was very friendly yet informative. Her bedside manner is great. However, she told me I would be easy to get pregnant with IVF and that hasn't been the case. I have had 5 failed Ivfs ( 10 embryos)...after several failed cycles was reluctant to change protocol... During the procedure she is very calm and says encouraging words...1 ERA biopsy 1 PGD 2 FETS little different meds, also added blood thinner shots and acupuncture.
Around 5,000 for FET...Around 10,000-12,000 for IVF [at Advanced Fertility & Reproductive Endocrinology Institute]...Very friendly staff. Clinic is very welcoming and clean. It may take them a few days to call you back and several weeks to email you back due to the amount of patients. However, I would recommend this clinic. I feel the strengths out way the weakness...All the nurses were excellent. The IVF coordinator did not have the greatest personality. She did not give you the bad news very well.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She is very compassionate, friendly and educated. During the procedure she is very calm and says encouraging words. She doesn't talk down to you. However, she can sometimes give you unrealistic expectations. Example: telling me I would most likely get pregnant with my first IVF. Also, after several failed cycles was reluctant to change protocol.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
It usually takes more cycles to have a baby then she tells you. Be patient ( very HARD).
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She was very friendly yet informative. Her bedside manner is great. However, she told me I would be easy to get pregnant with IVF and that hasn't been the case. I have had 5 failed Ivfs ( 10 embryos).
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
3 iui's with dikey protocol 1 Fresh IVF with antagonist protocol with : Gonal-f, ldhcg, doxycycline at luteal day 1-7, Medrol @ luteal day 1-7, Progesterone oil 50mg luteal day 2-until 2 FETS similar protocol 1 Embryo retrieval ( can't remember protocol) 1 ERA biopsy 1 PGD 2 FETS little different meds, also added blood thinner shots and acupuncture.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute (closed). (Assigned nurse: Judy)
All the nurses were excellent. The IVF coordinator did not have the greatest personality. She did not give you the bad news very well.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
Very friendly staff. Clinic is very welcoming and clean. It may take them a few days to call you back and several weeks to email you back due to the amount of patients. However, I would recommend this clinic. I feel the strengths out way the weakness.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Around 5,000 for FET Around 10,000-12,000 for IVF Around 250 for consult Around 350 plus meds for iui's $250 for ultrasound
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute (closed).
My doctor did not want to put in more than 2 due to my age.
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
  • Lost appointments
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed).
I called to change my appointment and when I arrived for my appointment they had not changed it in the computer.
7
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Male Factor
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Whitman-Elia] personalized our appointments and was always upfront and honest.... We had wonderful experiences each time we saw her. She was always honest, but gave us enough hope to believe we would have a child. Although our first pregnancy resulted in a miscarriage, our second pregnancy ended with a healthy singleton. We were very pleased with the level of care received and are anxious to attempt another chance at increasing our family.
I don't have any complaints. It [PREG] was always clean and organized. There was always water available and our appointments were kept on time within a couple of minutes. The employees made being there not so scary and made you feel like you were a part of their family. They took pride in their job and it was obvious by their hard work and the upkeep of the building.... I had insurance and it covered a great deal. I was able to pay on my services and use credit cards.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
We had wonderful experiences each time we saw her. She was always honest, but gave us enough hope to believe we would have a child. Although our first pregnancy resulted in a miscarriage, our second pregnancy ended with a healthy singleton. We were very pleased with the level of care received and are anxious to attempt another chance at increasing our family. I would highly recommend her to anyone and have shared our stories to many friends that have met with the PREG office in hopes of adding to their family.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Be patient, do as they say, and believe that a healthy baby will be the end result.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She personalized our appointments and was always upfront and honest.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I don't remember all. I remember being on injections, pills, and having lots of bloodwork.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
They always called us by name and were always pleasant and compassionate.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I don't have any complaints. It was always clean and organized. There was always water available and our appointments were kept on time within a couple of minutes. The employees made being there not so scary and made you feel like you were a part of their family. They took pride in their job and it was obvious by their hard work and the upkeep of the building.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
I had insurance and it covered a great deal. I was able to pay on my services and use credit cards. Overall, the expenses I thought would prevent us from proceeding were not as bad as we thought. Before the company merged with PREG, we were able to pay our account to zero.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
She always wanted healthy embroys and didn't want to risk multiples because then you had a higher risk of death and/or disabilities. She only transferred two each cycle for me.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 35
1 IVF
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I objected myself daily for hyperstimulation of my ovaries. I was monitored really close by Dr. Elia-Whitman for the next month. Once she was happy with the progress a retrieval day was scheduled. They retrieved 17 eggs, 8 were fertilized, 2 implanted, and both became live births. My kids, twins, are now 3. We had a positive pregnancy test and a blood test to measure the hormone and then in a few days we did it again. At 6 weeks we had an ultra sound and that was our last visit.
We had an excellent experience [at PREG-Columbia]. I do not recall anything that was a weakness. Plan to be available for the month you go. It’s very intense regimen, but if you want kids this may be your only hope. It was for us. They put you in a group July/August but really most of the intensive stuff is in August. They manipulate your cycle to start so that everyone is about at the same place.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Elia- Whitman was very personable. She was very knowledgeable about her field. Always was super supportive. Her staff was phenomenal. I always felt like I was in good hands and like they were the best opportunity I had to have kids around here. At our first visit they went over expectations, procedures, storage and options for fertility and cost after insurance. We ordered the medications and they were shipped directly to us. I did injections to hyperstimulate my ovaries. I was scheduled for ultra sounds throughout that next month, going in every two days. It was quite a regimen. When my eggs were ready, they retrieved them. We had no problems with this procedure. They got 17 eggs and fertilized them. After fertilization using ICSI we had 8 embryos. They took the two largest embryos and implanted them in my uterus. Dr. Elia-Whitman told me on the day they placed them that I shouldn’t be surprized by Twins. She was right. We got pregnant with the first round with twins, one boy and one girl. At 6 weeks we had an ultrasound of our twins and this was our last visit with them. We are very grateful to have these kids!! They are our miracle babies.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Follow the regimen. It’s definitely set up for you to be sucessful.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I objected myself daily for hyperstimulation of my ovaries. I was monitored really close by Dr. Elia-Whitman for the next month. Once she was happy with the progress a retrieval day was scheduled. They retrieved 17 eggs, 8 were fertilized, 2 implanted, and both became live births. My kids, twins, are now 3. We had a positive pregnancy test and a blood test to measure the hormone and then in a few days we did it again. At 6 weeks we had an ultra sound and that was our last visit.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Friendly, helpful, knowledgeable, competent
Describe your experience with Piedmont Reproductive Endocrinology Group.
We had an excellent experience. I do not recall anything that was a weakness. Plan to be available for the month you go. It’s very intense regimen, but if you want kids this may be your only hope. It was for us. They put you in a group July/August but really most of the intensive stuff is in August. They manipulate your cycle to start so that everyone is about at the same place.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
It was about $6000. $1600 in meds and $4500 after insurance for everything, all appointments, egg retrieval, egg placement, blood work, and last ultrasound.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
0
NPS
3
Age 31
Male Factor
Unexplained
Black or African-American
Income $50K - $99K
4 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I went to her [Gail Whitman- Elia] for a third opinion before moving to IVF. She talked to me in such a rude manner. She asked me what can I help you with, like I was at a drive thru window. Very condescending. When I asked questions she would respond saying like Dr. Singleton said and then repeat what her notes said. She had another person chart in her hand because she asked me and my husband if we were military because she had an approved authorization from Tricare.
The clinic [Piedmont Reproductive Endo Group] is nice. Looks like a spa. The front desk girl was a bit rude. The financial coordinator did a good job explaining the different options to pay for IVF. The doctor wanted me to do some labs. I called to make an appointment to get started on my labs and I was transferred to the nurse line to leave a message. I left a message on a Monday. A week has passed and nobody has called me back.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I went to her for a third opinion before moving to IVF. She talked to me in such a rude manner. She asked me what can I help you with, like I was at a drive thru window. Very condescending. When I asked questions she would respond saying like Dr. Singleton said and then repeat what her notes said. She had another person chart in her hand because she asked me and my husband if we were military because she had an approved authorization from Tricare.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She looks like a sweet lady but she's not. She treated me and my husband very bad. She has this condescending tone. She stares at you like you're stupid.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She was very rude. She spoke in such a condensing tone. I wanted to cry while sitting there.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
She said I'm young and I should save my money and do IVF.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
They do not return calls.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic is nice. Looks like a spa. The front desk girl was a bit rude. The financial coordinator did a good job explaining the different options to pay for IVF. The doctor wanted me to do some labs. I called to make an appointment to get started on my labs and I was transferred to the nurse line to leave a message. I left a message on a Monday. A week has passed and nobody has called me back.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
She did not charge for the second opinion. I received an estimate of what IVF would cost me.
0
Doctor
Gail Whitman-Elia
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
3
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
4
NPS
3
Age 40 - 41
2 IUI
PCOS
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Gail Whitman-Elia] was knowledgeable, and open to individualized protocols. However, she wasn't very good about communication after the initial consult. Very much a "don't worry" type without addressing very real concerns and anxieties.... I feel she was open to individualized protocols. However, she was kind of distant after the initial consult. Leaving my care to the nurses.... I have very little good things to say about the nurses other than Emilee.
Location [PREG- Columbia] was ideal. The ladies at the front desk were very nice and professional. (Sanora and Brittany) Honestly, they were the best part of the clinic. The weaknesses were the lack of communication by the nurses and the doctor just brushing off care to the nurses.... I have very little good things to say about the nurses other than Emilee. Emilee was compassionate. The rest of my interactions with the nurses were not so great. They were either distant, clueless, or just plain rude. Communication was terrible as well.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She was knowledgeable, and open to individualized protocols. However, she wasn't very good about communication after the initial consult. Very much a "don't worry" type without addressing very real concerns and anxieties.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She has lots of experience, however, she's not the best at communicating every step of the way, though most of the lack of communication was less on her and more on her nurses.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I feel she was open to individualized protocols. However, she was kind of distant after the initial consult. Leaving my care to the nurses.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Letrozole for follicular development and Ovidrel trigger prior to IUI.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
I have very little good things to say about the nurses other than Emilee. Emilee was compassionate. The rest of my interactions with the nurses were not so great. They were either distant, clueless, or just plain rude. Communication was terrible as well.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Location was ideal. The ladies at the front desk were very nice and professional. (Sanora and Brittany) Honestly, they were the best part of the clinic. The weaknesses were the lack of communication by the nurses and the doctor just brushing off care to the nurses.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
This place was less expensive than the other local clinic. I do not remember specifics. Either way the process is expensive.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to send your chart to another clinic
  • Provided conflicting information
4
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
1 of 5
3
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 37
1 IVF
Male Factor
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Gail Whitman-Elia] was excellent and very knowledgeable. She made sure I was comfortable and explained things to me each visit I saw her. I was treated like a priority every visit. Her demeanor is so calm and she is just wonderful to deal with.... We used low dose HCG 20 mg and Gonal F 300 to start with then bumped to 375 dosage. Cetrotide, Keflex, Aspirin, Pregnyl trigger, Estradiol, and Progesterone in oil 1/2 ml were also used
Emilie Smith was my coordinator [at PREG] and I could not have asked for anyone better. There are not enough words to describe how wonderful she is. Catherine was my nurse in the OR at the office and she is also amazing. They made me as comfortable as I could be with all of my procedures throughout the process and I can’t thank them enough for their kindness. Both are perfect for their jobs!
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She was excellent and very knowledgeable. She made sure I was comfortable and explained things to me each visit I saw her. I was treated like a priority every visit. Her demeanor is so calm and she is just wonderful to deal with.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman and her whole staff were always very comforting and understanding throughout the whole process. We were always made to feel comfortable and like we were a main priority every step of the way.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We used low dose HCG 20 mg and Gonal F 300 to start with then bumped to 375 dosage. Cetrotide, Keflex, Aspirin, Pregnyl trigger, Estradiol, and Progesterone in oil 1/2 ml were also used
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Emilie Smith)
Emilie Smith was my coordinator and I could not have asked for anyone better. There are not enough words to describe how wonderful she is. Catherine was my nurse in the OR at the office and she is also amazing. They made me as comfortable as I could be with all of my procedures throughout the process and I can’t thank them enough for their kindness. Both are perfect for their jobs!
Describe your experience with Piedmont Reproductive Endocrinology Group.
Everyone was extremely friendly and knew your name and the cleanliness of the clinic was wonderful. Everyone took time with us if needed and made sure we were always comfortable and understood what was going on
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
With everything we paid for last year totaled a bit over 12,700.00 not including the 5000.00 in medicines we spent this year
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2018, Unsuccessful
NPS
9
NPS
10
Age 31 - 33
3 IUI
PCOS
Black or African-American
Income $100K - $199K
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Gail Whitman-Elia strength was her communication, her will to try different medication to help us conceive. Gail Whitman weaknesses is i felt i was giving only two opinions iui or ivf , i felt i needed to be more examined to why iui is not working.... Dr Whitman has a humble sweet personality that made my husband and i feel comfortable. I felt like a human because it snowed how deeply she cared
[Advanced Fertility & Reproductive Endo Institute]Outstanding staff, great communication, excellent on getting to no there patient. The only weakness is somethings you have to reach out to thim for more information... Overall clean and friendly, they really care about your Fertility issues. Appointments are quickly. Weakness, Not as prompt, You might have to stay up on thim with info or concerns you might have. Dont leave if you have any questions, ask while your there.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Gail Whitman-Elia strength was her communication, her will to try different medication to help us conceive. Gail Whitman weaknesses is i felt i was giving only two opinions iui or ivf , i felt i needed to be more examined to why iui is not working.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Gail Whitman is a great caring Doctor, i Would recommend that the patient walking in knows what they want and all the options they might have, because you might not have all options told to you
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Dr Whitman has a humble sweet personality that made my husband and i feel comfortable. I felt like a human because it snowed how deeply she cared
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
In 2 cycles of iui i use levathyroxy, clomid, 250 ovidrel The 3rd cycle of Ovulate on all 3 cycles and failed to conceive all 3
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Outstanding staff, great communication, excellent on getting to no there patient. The only weakness is somethings you have to reach out to thim for more information
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
Overall clean and friendly, they really care about your Fertility issues. Appointments are quickly. Weakness, Not as prompt, You might have to stay up on thim with info or concerns you might have. Dont leave if you have any questions, ask while your there.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
400 iui costs
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
  • Lost paperwork
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed).
At one point i had a piece of paper work missing, i was going tobe Schedule for a procedure, i had to informed her i already had that process done.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2008 - 2018, Successful
NPS
10
NPS
10
Age 27 - 37
1 IVF
PCOS
Black or African-American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I felt that Dr. W-Elia listened to my concerns. She did all necessary test to determine my correct treatment for success. Everything was explained to me a manner that I understood even risk. All that she stated was correct and so ended up with a beautiful son.... You could tell she was very compassionate in what she was doing. I felt the emotions from her while hearing my story and my issues: I felt like she genuinely cared and wanted me to get pregnant. Not just for ratings but for my happiness.
The clinic [PREG] is very clean and organized. You are given information from the time you walk in the door until you leave out. So you never feel like your questions are not being answered.You are shown everything that you are going to go through step by step. Financial staff is also great at breaking things down to you for cost.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
You could tell she was very compassionate in what she was doing. I felt the emotions from her while hearing my story and my issues: I felt like she genuinely cared and wanted me to get pregnant. Not just for ratings but for my happiness.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Expect for her to do everything she possibly can to help you to conceive.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I felt that Dr. W-Elia listened to my concerns. She did all necessary test to determine my correct treatment for success. Everything was explained to me a manner that I understood even risk. All that she stated was correct and so ended up with a beautiful son.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group.
They are currently working with me with timing no finances. So I get return call right away and questions are always answered to an understanding manner.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic is very clean and organized. You are given information from the time you walk in the door until you leave out. So you never feel like your questions are not being answered.You are shown everything that you are going to go through step by step. Financial staff is also great at breaking things down to you for cost.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
I'm not completely sure but any where from 10000- 14000
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
2017 - 2018, Unknown Success
NPS
9
NPS
10
Age 39 - 40
3 IUI
Unexplained
Black or African-American
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Whitman spoke carefully to my husband and I. She also used examples to make sure we understood everything. Dr. Whitman has great bedside manners. ... Dr. Whitman is always honest and I believe she wants to ensure all her patients are able to conceive. ... she suggested we use donor eggs. Now we are considering her advice. ... However the cost is $16,000 ... My husband and I had a good experience with Dr. Whitman
Sometimes I have too wait longer than expected because the clinic [Advanced Fertility & Reproductive Endocrinology Institute] is crowded. Overall the clinic is fine with great staff members, clean atmosphere, and a warm welcome. The doctors, nurses, and the people who take your blood is very professional. ... Heather and Emily [nurses] was thoughtful and kind. They also explained each step to me.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Dr. Whitman is always honest and I believe she wants to ensure all her patients are able to conceive. My husband and I had a good experience with Dr. Whitman, she suggested we use donor eggs. Now we are considering her advice.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She is a fair individual and honest.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Dr. Whitman spoke carefully to my husband and I. She also used examples to make sure we understood everything. Dr. Whitman has great bedside manners.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
Regarding my 3 IUI’s I was prescribed pills and a trigger shot.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute (closed). (Assigned nurse: Heather )
Heather and Emily was thoughtful and kind. They also explained each step to me.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
Sometimes I have too wait longer than expected because the clinic is crowded. Overall the clinic is fine with great staff members, clean atmosphere, and a warm welcome. The doctors, nurses, and the people who take your blood is very professional.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
The price was expensive, our insurance didn’t cover anything. We are currently debating an egg donor suggested by Dr. Whitman. However the cost is $16,000 and we desperately want a baby but I have student loans which may stop us from getting a loan.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2013 - 2018, Unsuccessful
NPS
10
NPS
10
Age 31 - 36
1 IUI
Income $100K - $199K
Sales Representative
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Our questions were answered and a plan set in action. We were pleased with her and the office. Dr Whitman was referred to us by friend. My friend is now going to her as well. She explained all the different treatments Ana where we should begin.... We started with iui because we had done the pills already with no success. She explained how to adminerster the shots. I went back in to make sure there were eggs. She told me to take the trigger shot and then I went back in on that Monday.
This [Advanced Fertility] is very clean and organized place. I have been to doctors visits as well as seminars. Everyone is friendly and there to help. The finical staff even meet my husband Ana I on a Saturday morning to discuss our options.... They were all very nice Ana accommodating.... It was around $2000.... Our questions were answered and a plan set in action. We were pleased with her [Dr. Whitman-Elia] and the office.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Our questions were answered and a plan set in action. We were pleased with her and the office. Dr Whitman was referred to us by friend. My friend is now going to her as well. She explained all the different treatments Ana where we should begin.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Be paintent. Some methods work and some don’t.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
We started with iui because we had done the pills already with no success. She explained how to adminerster the shots. I went back in to make sure there were eggs. She told me to take the trigger shot and then I went back in on that Monday. 2 weeks later I went back in for a test and it was negative. My husband and I took a break. We started back again last year. We are still saving money at this point to move forward with IVF.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute (closed).
They were all very nice Ana accommodating.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
This is very clean and organized place. I have been to doctors visits as well as seminars. Everyone is friendly and there to help. The finical staff even meet my husband Ana I on a Saturday morning to discuss our options.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
It was around $2000.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014 - 2018, Unknown Success
NPS
10
NPS
10
Age 37 - 41
Unexplained
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Gail Whitman-Elia] is an awesome provider. She does an excellent job. She was compassionate and very truthful about our situation. Never is she doubtful aboutmy getting pregnant. She givesus hope. When medication problems arised, she was quick to respond and fix the issue.... he told me that I would benefit from IVF but at the time we could not afford that treatment plan. She worked to make IUI for our needs. But was truthful in saying shedding recommend going that route.
The financial counselor [at Advanced Fertility and Reproductive Endocrinology Institute] did not under how the VA payments worked. That was very stressful for us. We had such a hard time explaining the processto her. The VA couldnt get her to understand the process. So that put our treatments on hold. She made us feel astjough she didnt want to dealwith VA payments.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She is an awesome provider. She does an excellent job. She was compassionate and very truthful about our situation. Never is she doubtful aboutmy getting pregnant. She givesus hope. When medication problems arised, she was quick to respond and fix the issue.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
I would tell them to be truthful and honest about their situation so that the doctor can truly help them concieve.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She was caring and very comfortable to talk with.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
Well, I have unexplained infertility. She told me that I would benefit from IVF but at the time we could not afford that treatment plan. She worked to make IUI for our needs. But was truthful in saying shedding recommend going that route.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Very caring and compassionate.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
The financial counselor did not under how the VA payments worked. That was very stressful for us. We had such a hard time explaining the processto her. The VA couldnt get her to understand the process. So that put our treatments on hold. She made us feel astjough she didnt want to dealwith VA payments.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Our payments were made via Veterans Affairs.
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
  • Provided conflicting information
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Our only problems were with the finance counselor working with me as a veteran.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2016 - 2017, Unsuccessful
NPS
8
NPS
10
Age 28 - 29
2 IVF
Anovulation
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Whitman took us under her wing after a failed IUI at another clinic in town. She made sure we understood everything from day 1. When we had a failed cycle due to poor egg quality, she personally called me to. Heck on me. She truly cares about her patients. We had one cycle that we had to cancel half way through due to decreased ovarian reserve and she cried with me in the office. She is amazing.
The clinic [Piedmont Reproductive Endocrinology Group] is great. The only thing I will say is that it is like a maze trying to navigate through it!... Tori [a nurse] is he best. She was my go to person with all of my crazy questions...I used the agonist protocol for all 3 of my cycles. Gonal F, Low Dose HCG.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman took us under her wing after a failed IUI at another clinic in town. She made sure we understood everything from day 1. When we had a failed cycle due to poor egg quality, she personally called me to. Heck on me. She truly cares about her patients. We had one cycle that we had to cancel half way through due to decreased ovarian reserve and she cried with me in the office. She is amazing.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Don't expect her to hold your hand. She is the sweetest, but she doesn't take a lot of time with you. She is very straight and to the point.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
The whole office knew me by first name, and even knew what kind of car I drove.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I used the agonist protocol for all 3 of my cycles. Gonal F, Low Dose HCG.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Tori)
Tori is he best. She was my go to person with all of my crazy questions.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic is great. The only thing I will say is that it is like a maze trying to navigate through it!
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
My insurance covered 90%of my costs but we were still out of pocket nearly 15000.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Our only transfer, we transferred 1 embryo. We were told "we want to get you pregnant but not too pregnant".
8
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
8
NPS
8
Age 39
1 IVF
Unexplained
Black or African-American
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
When my husband and I met with her [Dr. Whiteman-Elia] she laid it all out for us. She gave us hope and encouraged us to get started with treatments sooner than later because of my age....We were comfortable talking to her and asking questions.she is Very knowledgeable and she gave us hope! She explained things to us and kept US pretty much informed.The day before our retrieval she told us to pray for grade A eggs.
The clinics [Advanced Fert RE Institute] is state of the art! Everything from labs to procedures can be done under one roof...Tiffany Rn was awesome! We communicated via phone and email! She answered my questions and kept me informed....I don't know the ladies title. But she would call you back you to the back, she checked my vitals. Not very friendly . I had to speak to her first! None of staff wore name badges.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
We were comfortable talking to her and asking questions.she is Very knowledgeable and she gave us hope! She explained things to us and kept US pretty much informed.The day before our retrieval she told us to pray for grade A eggs.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Ask questions until you have clarity.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
When my husband and I met with her she laid it all out for us. She gave us hope and encouraged us to get started with treatments sooner than later because of my age.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute (closed). (Assigned nurse: Tiffany)
Tiffany Rn was awesome! We communicated via phone and email! She answered my questions and kept me informed.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
The clinics is state of the art! Everything from labs to procedures can be done under one roof.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
I'm sorry I don't remember the exact price! My insurance paid some and so did we!
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Because of my age of 38 Dr Elia recommended multiple embryo transfer but we didn't make it to the transfer part
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
  • Failed to call with results
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute (closed).
I don't know the ladies title. But she would call you back you to the back, she checked my vitals. Not very friendly . I had to speak to her first! None of staff wore name badges.
8
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013 - 2016, Successful
NPS
10
NPS
10
Age 33 - 36
3 IVF
Anovulation
Male Factor
Black or African-American
Income $100K - $199K
Engineer
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Whitman is the best. She is very professional and ensures her patients are taken care of. She ensures you are comfortable with every procedure and information given. Dr. Whitman is awesome. She gives hope when families feel hopeless....I went through IVF and did a freeze all of my embryos....2 embryos were transfer to give a better chance of implantation.
The clinic [Advanced Fertility] was awesome. The staff showed compassion from the time you walk through their doors. It doesn’t matter what questions you may have, they will answer. The staff made this process a lot easier for me....The entire nursing staff was wonderful....During the entire process, every single individual that worked for Dr. Whitman were extremely helpful and nice. She has one of the best staff. Dr. Whitman and her staff were awesome.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
Dr. Whitman is the best. She is very professional and ensures her patients are taken care of. She ensures you are comfortable with every procedure and information given. Dr. Whitman is awesome. She gives hope when families feel hopeless.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
If there is anything you don’t understand about the process just ask. They will make you feel comfortable and answer any questions you may have.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
I was treated like I mattered. I never felt like I was just a number. During the entire process, every single individual that worked for Dr. Whitman were extremely helpful and nice. She has one of the best staff. Dr. Whitman and her staff were awesome.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
I went through IVF and did a freeze all of my embryos.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute (closed). (Assigned nurse: Judy Watson)
The entire nursing staff was wonderful. Judy Watson was great. She was the nurse I dealt with the majority of the time.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
The clinic was awesome. The staff showed compassion from the time you walk through their doors. It doesn’t matter what questions you may have, they will answer. The staff made this process a lot easier for me.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed).
I can’t remember the cost out of pocket but some of the cost was covered under my insurance at that time.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute (closed).
2 embryos were transfer to give a better chance of implantation.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
Black or African-American
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Gail Whitman Elia made my husband and I feel completely comfortable. She made us feel confident in her ability to grow our family. We look forward to moving forward with simple IVF. She showed general interest in our family and answered very question with care...She is very open and non judge mental, feel comfortable sharing your personal information with her.
The [PREG] clinic is clean, friendly staff, compassionate Dr’s. Financing assistance could be more helpful. A strength was the knowledge gained in the explanation of the process. Weakness would be finacial assistance...$6,900 was cost of simple IVF and medication $2,000 to all $8,900...The nurses are friendly and assist well
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Gail Whitman Elia made my husband and I feel completely comfortable. She made us feel confident in her ability to grow our family. We look forward to moving forward with simple IVF. She showed general interest in our family and answered very question with care.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is very open and non judge mental, feel comfortable sharing your personal information with her.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Went in depth about our personal goals as a family or likes and parenting conversations
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
She described the simple IVF process and all stages in detail.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
The nurses are friendly and assist well
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic is clean, friendly staff, compassionate Dr’s. Financing assistance could be more helpful. A strength was the knowledge gained in the explanation of the process. Weakness would be finacial assistance.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
$6,900 was cost of simple IVF and medication $2,000 to all $8,900
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
None
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 35
1 IVF
Tubal Blockage
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Gail Whitman-Elia] was the best. I can't say anything bad about her. She talked me through everything...She has the best heart. She is committed to her patients in all aspects no matter what. I cried she always made sure I was ok before I left the clinic. She called and checked or answered all my questions...she really cares. She is there with her heart...She helped us have our little miracle.
Every one [at Advanced Fertility & Reproductive Endocrinology Institute] was so caring to us always I never felt like a number there it was like home...I can't say anything other than they are the best . This clinic really cares for the patients. Holly explains everything in detail always. Shalonda is great at the front desk and the girl that takes the blood is great..She [Dr. Whitman-Elia] is committed to her patients in all aspects no matter what. I cried she always made sure I was ok before I left the clinic. She called and checked or answered all my questions.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She has the best heart. She is committed to her patients in all aspects no matter what. I cried she always made sure I was ok before I left the clinic. She called and checked or answered all my questions.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She is the best and she really cares. She is there with her heart not just for money
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute (closed)?
She was the best. I can't say anything bad about her. She talked me through everything. She helped us have our little miracle. I love her for that.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute (closed) and their degree of success.
I can't remember
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute (closed).
Every one was so caring to us always I never felt like a number there it was like home.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute (closed).
I can't say anything other than they are the best . This clinic really cares for the patients. Holly explains everything in detail always. Shalonda is great at the front desk and the girl that takes the blood is great
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute (closed)
West Columbia (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 33
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Whitman-Elia] was very determined to to help my partner and I conceive. She was sure of what she could do for us. She gave us hope. She was nice and she listened to us and helped us understand throughout the consult. She told us when we were ready she would also be ready and willing to give us both we wanted so badly and that made us very happy...She'll talk to you and tell your chances of conceiving and give you the best advice and the hope that you deserve
The nurses [at ?] were really nice to me. They talked me through getting my blood drawn because I really hate needles lol. But they were great...We were given two different prices for if my uterus was healthy enough to carry my own eggs...go in there with a clear head and be prepared to get the answers you may or may not want to hear. They are going to be a 100% honest with you and make you feel as comfortable as possible
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Gail was very determined to to help my partner and I conceive. She was sure of what she could do for us. She gave us hope. She was nice and she listened to us and helped us understand throughout the consult. She told us when we were ready she would also be ready and willing to give us both we wanted so badly and that made us very happy.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is very easy going and you will be safe with her. She'll talk to you and tell your chances of conceiving and give you the best advice and the hope that you deserve.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I say I was treated like a human because she gave me and my partner the upmost respect. She explained what we need to do entirely so that we would understand what our choices were and what would be best for us through this journey. She made us more excited to conceive than we already were talking about how she could help us have a baby and we really appreciated it.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
The nurses were really nice to me. They talked me through getting my blood drawn because I really hate needles lol. But they were great.
Describe your experience with Piedmont Reproductive Endocrinology Group.
If I had to give a new patient advice on this clinic it would be to go in there with a clear head and be prepared to get the answers you may or may not want to hear. They are going to be a 100% honest with you and make you feel as comfortable as possible
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
It was costly is the reason why my partner and I put it at a hault until we could afford it. We were given two different prices for if my uterus was healthy enough to carry my own eggs and it was but just still a bit expensive than what we can afford to continue with the process at this time.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
10
NPS
10
Age 25
Black or African-American
Income $0 - $49K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Gail Whitman-Elia] was a heart warming person...I just loved her explaination of everything and my ivf treatment over all...I would go for my fet...i was in a sad state being 25 with only one ovary and no fallopian tubes but Mrs Gail whitmen helped me and comfort me gave me hope...I felt like a human because she talk to me regardless even though I was in pain and hurt...gave me a hug and told me I will have my baby through ivf.
no weakness [at Piedmont Reproductive Endocrinology Group] Everytime I call they answer...their not rude they always call back if I leave a voicemail...their very helpful and listen to you.and your needs I'm so glad that I found the preg office even though I wish ivf wasn't so expensive so I can start right away I love it here and I will be going back to a fet...The nurses were so helpful and explain everything to me that I ask
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She was a heart warming person I just loved her explaination of everything and my ivf treatment over all I would go for my fet i was in a sad state being 25 with only one ovary and no fallopian tubes but Mrs Gail whitmen helped me and comfort me gave me hope
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
You would love her and will come back
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I felt like a human because she talk to me regardless even though I was in pain and hurt that I'm 25 with no fallopian tubes and only one ovary she talk to me gave me hope and gave me a hug and told me I will have my baby through ivf.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
The nurses were so helpful and explain everything to me that I ask and needed I love the preg office I hope I can start my ivf in 2020 I'm saving up for it it would be so wonderful if I was pick for the free ivf it would be a blessing I'm a preschool teacher I work with infants it hurts my heart everyday that I can't concieve naturally but hopefully this is a blessing.
Describe your experience with Piedmont Reproductive Endocrinology Group.
It's no weakness Everytime I call they answer their not rude they always call back if I leave a voicemail their very helpful and listen to you.and your needs I'm so glad that I found the preg office even though I wish ivf wasn't so expensive so I can start right away I love it here and I will be going back to a fet
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
I know Im going to have to go through winfertitly because I'm self pay I'm saving up for it hopefully I can start in 2020 through that company they say 1400 medication included alot of money I'm only at 500 dollars a little I know hopefully I'll have the money by 2020 I'm so sad and worried I really want a baby I cry every night about for me to be so young
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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