Gary Gross

California IVF

Rated 0
Don't recommend: 100%0
0% strongly recommend
1 review
Humanity
2
2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
4
4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Responsiveness
1
Poor
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Yale U
Residency
Yale-New Haven
Gary Gross works at

California IVF
Rated 7.5
Strongly recommend: 61%Neutral: 14%Don't recommend: 25%7.5

Explore Clinic
Sacramento
2590 Venture Oaks Way
Sacramento, CA 95833
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 33
European
Income $100K - $199K
2nd of 2 Docs
6 IUI With Other Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Our first consultation was not very informative. We were told we were going to get an ultersound but that never happened. We were given information that we already knew. And the dr. [Dr. Gross] Just kept talking about money....I was at this clinic for a very short time but long enough to know I didnt trust them. I was treated very much like a number. I cant say to much about the dr because I was there enough time to get a good indication of the work being done.
I had high Hope's for this clinic [CA IVF] as I had 5 unsuccessful iui. With another place.I was very disappointed with how things went. The staff lost my paper work I faxed over. I never got a return call. I could never get in contact with my coordinator. I was told that my first initial visit would be $200.00 but they charged my insurance $500.00 I didnt even get an ultersound.... Strengths would be the facility. It's new and super nice inside. Its clean and looks very professional. Weakness would be the communications, and staff organization. They need to work on realizing this is the hardest time in a couples life.
How was your experience with Gary Gross at California IVF?
I was at this clinic for a very short time but long enough to know I didnt trust them. I was treated very much like a number. I cant say to much about the dr because I was there enough time to get a good indication of the work being done. I just know for me the dr. Weren't very friendly.
What's one piece of advice would you give a prospective patient of Gary Gross at California IVF?
Don't go to this place
During treatment, were you treated like a number or a human with Gary Gross at California IVF?
Our first consultation was not very informative. We were told we were going to get an ultersound but that never happened. We were given information that we already knew. And the dr. Just kept talking about money.
Describe the protocols Gary Gross used in your cycles at California IVF and their degree of success.
No treatment. I had my HSG test done here but nothing else. I left before starting treatment.
Describe your experience with your nurse at California IVF.
The nurse coordinator I was given was terrible. I would call her and leave a message. Then i wouldnt never hear back. This would happen all the time. I would be told they hadn't received paper work that I had faxed a week prior but never told me.
Describe your experience with California IVF.
Strengths would be the facility. It's new and super nice inside. Its clean and looks very professional. Weakness would be the communications, and staff organization. They need to work on realizing this is the hardest time in a couples life. They need to understand that this process for people is very overwhelming and they dont need the extra stress of just trying to get in contact with their coordinator.
Describe the costs associated with your care under Gary Gross at California IVF.
$300.00 I had my HSG test done here.but no other treatment
What specific things went wrong at California IVF?
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at California IVF.
I had high Hope's for this clinic as I had 5 unsuccessful iui. With another place.I was very disappointed with how things went. The staff lost my paper work I faxed over. I never got a return call. I could never get in contact with my coordinator. I was told that my first initial visit would be $200.00 but they charged my insurance $500.00 I didnt even get an ultersound. They were very much pushing IVF and I didnt feel comfortable doing this with them. I decided to not continue although they were close to my house.
0
Doctor
Gary Gross
NPS
Humanity
1 of 5
Communication
2 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
3 of 5
0
Clinic
California IVF
Sacramento
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
6 of 5
Educational Resources
1 of 5

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