Gregory Rosen

[The staff at Reproductive Partners Medical Group] really have been responsive to my questions, and also checked in with me even prior to starting any treatments with this clinic... really just kind and warm, and I felt like a person...always called back if I left a message (which I did a lot). They handled me with care, and kindness. A lovely team...$30,000-35,000 for a single IVF cycle...the rooms are clean and everything feels modern and up to date in terms of equipment. The BH clinic isn't huge so it feels less like a factory, and more human. The weakness for me was the finance lady I dealt with. I felt like she was a car salesman and I was buying a used car. Obviously you know what you're potentially in for when you are faced with infertility treatments but I felt like her approach was like the finance person you deal with when you're getting the car... it just didn't feel great. That was my least favorite part and I think she was my least favorite interaction.

We had one issue where the prescription wasn’t called in, but we called to follow up and they [Reproductive Partners] sorted it out quickly. ... The wait can sometimes be up to an hour and a half, it’s well worth it, but definitely makes for stressful times. You also sometimes don’t know which doctor you’ll get ... Cost is actually lower than our last RE’s office, you won’t find a blinged out waiting room and office which I’m more than okay with. ... The nurses have always been kind to us and thorough. They always return calls quick and get me in for preferred time appointments.

I DO NOT like that this clinic [Reproductive Partners Medical Group] is located in Beverly Hills. They also always ran late. They billed properly and we're helpful with cash pay, but the running late drove me crazy. Sometimes it would be an hour or two late!... compared to other offices I've seen I felt valued and like I was the only patient. Though they ran late, it was because they never rushed you and we're willing to spend quality time.

The office staff, from the front desk people to the nurses were wonderful [at Reproductive Partners]. I bonded with a few people and they were there to answer my many emails, questions, help me resolve any insurance billing issues and more. They took care of me personally.... We chose a plan that was $18k for a retrieval one subsequent transfers.... They are incredibly busy, but I found if I made my appointments for first thing in the morning at opening, I was in and out quicker.

The financing for donor eggs is very difficult to understand. We even sat down with one of the staff from the office who walked through the different scenarios with us, but there were so many conditions that it was very difficult to figure out ahead of time how much money we needed for everything. The whole egg donation process was very confusing and stressful. There is a contact person at the office, but you need to do most of the legwork on your own to find a donor and an agency first, which is a difficult process. We felt very alone during this process.

I felt comfortable with all the nurses at all times [at Reproductive Partners]. I don't recall any issues...There are several other doctors within this clinic worthy of seeing...I felt like patients were on a conveyor belt. Get them in and out. Myself included. At random times I would be presented with a different doctor without being told this would happen on the dates of the appointments...He [Dr. Gregory Rosen] has great reviews and mainly is well regarded. I have met several people who like me found he made some mistakes that would have made the difference between successfully conceiving or not. He is friendly enough.

I think they [Reproductive Partners Medical Group - LA] take you more seriously for IVF - for IUI, you have to do more self-advocating and suggest treatments you've heard about. They are always busy - which is not necessarily a bad thing - but sometimes there are long waits to be seen. It's a calm, friendly, clean facility - the nursing team are great - the doctors I just found a little distracted....[Nurses are] Very professional - I always felt well looked after...

I really like the clinic [Reproductive Partners Medical Group]. I think overall they do a great job. There's sometimes a long waiting period but it's a busy clinic with sought-after doctors so I'm always understanding of that and I make my appointments with that in mind (avoid Fridays if you can!) I think the billing dept is competent but not as friendly as I would like considering how much money I spend each week (my insurance doesn't cover any fertility treatments)

[Reproductive Partners Medical Group was] Incredibly disorganized and overpopulated; poor communication; very inexperienced with blood draws ; left hand and right hand don't communicate; felt impersonal; constant turning over of staff; the absolute worst...[nurses were] Terribly disorganized, low-level skill, limited experience, poor communication...The experience felt like a 'baby mill' that was overpopulated and, as a result, it made me feel very nervous that they couldn't keep focused on my specific protocol.

He's [Dr Gregory Rosen of Reproductive Partners] an amazing doctor, but it's ok to get another opinion too...He was always reachable via phone and e-mail. Addressed all of our concerns and took me seriously. The only problem is that I think he was a little too optimistic...Tona is an amazing lady and I am really glad she was available whenever I needed her...It was about $15k per IVF cycle including meds.

I felt that Dr. Rosen and his team [at Reproductive Partners] knew who I was and was diligent about following through with me after a failed retrieval...Don't expect to be told what you want to hear: expect the truth.