Rated 8.6
Strongly recommend: 47%Neutral: 44%Don't recommend: 9%8.6
47% strongly recommend
12 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.8
6.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Vanderbilt
Residency
U of Oklahoma
Fellowship
USC

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Heather Burks works at

OU Physicians Reproductive Health
Rated 9.3
Strongly recommend: 87%Neutral: 5%Don't recommend: 9%9.3

Explore Clinic
Oklahoma City
840 Research Parkway, Suite 200
Oklahoma City, OK 73104

12 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
8
NPS
8
Age 28
2 IUI
Anovulation
PCOS
Latinx
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Successful
She [Dr. Burks] was very thorough with my diagnosis and our treatment plan. She was also accepting of me trying different ovulation-inducing medications and progesterone when a cycle failed. However, I didn’t spend as much time with her as I would have liked at appointments...I do believe she puts a little too much emphasis on weight loss in overweight/obese patients. She won’t start your treatment plan until you lose weight...a thorough diagnosis, a treatment plan very specific to your needs, and to-the-point explanations...
The clinic [OU Physicians Reproductive Health] is very organized. I’d always get calls about my testing results and they made sure to call me back on the same day whenever I had to leave a message. Calls are done within a few hours. They also made sure to inform me when my next appointment would occur. Their weakness is their patient portal. When I was an active patient there, the portal didn’t work and because of that, my testing results and general treatment information was never available from home...
How was your experience with Heather Burks at OU Physicians Reproductive Health?
If you want a thorough diagnosis, a treatment plan very specific to your needs, and to-the-point explanations, she’s your doctor. I always appreciated how direct she was because sometimes that’s necessary when it comes to addressing infertility. She’s detailed in explaining your chances at conceiving, side effects to certain medications, and the risks to conceiving multiples. When Letrozole didn’t work for me and I suggested Follistim injections, she approved it with an open mind. When I thought my progesterone was too low after ovulation, she prescribed progesterone suppositories. She always asks to hear any questions or concerns you might have before ending an appointment and she does her best at answering them. However, I do believe she puts a little too much emphasis on weight loss in overweight/obese patients. She won’t start your treatment plan until you lose weight. She didn’t specify how much I had to lose (I lost 20 pounds in a month because she gave me prescription diet pills), so it might not be a large amount of weight loss required for some patients. But losing weight didn’t change how I was anovulatory and it definitely didn’t get rid of my PCOS because that’s impossible. So that felt like an unnecessary extra month of waiting and not being able to conceive. Additionally, her bedside manner is very neutral. She’s not unsupportive, but if you’re an emotional person who needs that extra comfort in your care, you might not find it with her. She also is a very busy doctor, so she might not be around to perform some of your testing/procedures (she wasn’t there for my HSG or my IUIs).
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Always voice your questions and concerns because she will do her best at addressing them. And don’t be afraid to run treatments ideas through her because she will hear them out.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
With Dr. Burks, I felt more like a human than just a number, but there is room for improvement. She was very thorough with my diagnosis and our treatment plan. She was also accepting of me trying different ovulation-inducing medications and progesterone when a cycle failed. However, I didn’t spend as much time with her as I would have liked at appointments.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
I have anovulatory PCOS, so she first started me with a medicated timed intercourse cycle. I took 5 mg of Letrozole, and even though I did ovulate, it didn’t help me get pregnant and my progesterone was on the low side. So we began IUI instead, but with Letrozole, Pregnyl triggershot, and progesterone suppositories. IUI #1 was unsuccessful. Since the standard is 3 IUIs before considering IVF, we took a more aggressive approach with IUI #2 by starting Follistim injections instead of Letrozole. I had to inject very specific dosages of Follistim to avoid stimulating too many follicles and I was heavily monitored via ultrasounds every few days. This was a slow process and took 2-3 weeks before I was ready for the triggershot. IUI #2 was successful and I got pregnant with twins.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
I saw the same 3-4 nurses. For the most part, they were fine and my time with them was okay. But there was one nurse who I had to advocate for myself to because she didn’t like the suggestions I’d want to ask Dr. Burks about trying and I found that unprofessional.
Describe your experience with OU Physicians Reproductive Health.
The clinic is very organized. I’d always get calls about my testing results and they made sure to call me back on the same day whenever I had to leave a message. Calls are done within a few hours. They also made sure to inform me when my next appointment would occur. Their weakness is their patient portal. When I was an active patient there, the portal didn’t work and because of that, my testing results and general treatment information was never available from home.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
Definitely depends on your insurance coverage (I had Healthchoice), but my IUIs were $350. Letrozole was $5. Follistim was very expensive; I spent around $1,000 for the vial. Monitoring ultrasounds added up and became expensive because I got them fairly regularly.
8
Doctor
Heather Burks
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
5 IUI
Male Factor
Unexplained
European
Income $200K - $499K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Burks takes all the time we need as patients to explain everything fully...She gives direct answers to questions and provides relevant and explanatory responses...After 5 rounds of failed IUI, our next steps are IVF treatment. [she] recommends ICSI for our course of treatment due to male factor infertility and less than ideal follicle count...recommends no more than 2 embryos being transferred at one time
[OU Physicians Reproductive Health] is always busy, and even more so on a Friday. It can be difficult to get an appointment initially, as they book fairly far out. The office staff is welcoming and efficient, and seems to know their patients...Costs associated with IUI are generally $700 per cycle...I trust the nurse team to give me correct information and to take good care of us. I feel they are extremely competent and I feel I am in good hands
How was your experience with Heather Burks at OU Physicians Reproductive Health?
Dr. Burks takes all the time we need as patients to explain everything fully, even when we have a million questions. She gives direct answers to questions and provides relevant and explanatory responses. She empathizes with us when we feel disappointed and she celebrates with us when things look good.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Dr. Burks is very patient and understanding. She is also extremely knowledgeable and knows which next steps to recommend. The is thorough and kind. Dr. Burks explains potential future treatment with tact and grace.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
She and her nurses have such a great bedside manner. Dr. Burks always seems to know what I may be feeling at certain points in my treatment and she addresses both my medical/physical & emotional needs whether the news was what I wanted to hear or not.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
We followed a standard protocol with initial testing done to check my tubes, ovaries, and uterus. My husband was seen by a urologist to have testing done. Once results came back on those, we were deemed "fit for treatment" with some unexplained infertility on my side and male factor infertility on his. Dr. Burks felt that we were good candidates for IUI, as our diagnosis did not indicate significant inability to conceive via this method. I was treated with Clomid (and then later Femara - which I much preffered) and the dosages of that medication went up each month. I used the Pregnyl for my "trigger" injection each month. My husbands counts were considered "low" but not too low to achieve pregnancy. He began taking Clomid to up his counts. My follicle numbers are low, which also could have impacted the negative results. After 5 rounds of failed IUI, our next steps are IVF treatment. Dr. Burks recommends ICSI for our course of treatment due to male factor infertility and less than ideal follicle count (although not diagnosed with low ovarian reserve). Dr. Burks beleives IVF with ICSI will be the best course of treatment moving forward.
Describe your experience with your nurse at OU Physicians Reproductive Health. (Assigned nurse: Bri & Amber)
We are always greeted professionally and cheerfully, considering the circumstances. I trust the nurse team to give me correct information and to take good care of us. I feel they are extremely competent and I feel I am in good hands.
Describe your experience with OU Physicians Reproductive Health.
The clinic is always busy, and even more so on a Friday. It can be difficult to get an appointment initially, as they book fairly far out. The office staff is welcoming and efficient, and seems to know their patients. There are a few parking spaces out front of the building, but the best place to park is the lot to the west of the building. The office is easy to locate, directly at the top of the stairs on the second floor (you can take the elevator also, I just found the stairs are quicker). You can expect to wait for your appointment, sometimes beyond your scheduled appointment time.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
Costs associated with IUI are generally $700 per cycle, which is NOT covered in any part by our insurance. The cost mentioned does include a "cash" discount.
Describe Heather Burks's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OU Physicians Reproductive Health.
Dr. Burks recommends no more than 2 embryos being transferred at one time.
10
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
8
NPS
10
Age 33 - 34
Male Factor
PCOS
Unexplained
Income $100K - $199K
Consultant
3rd of 4 Docs
6 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Great physician. I need someone to tell me exact what they think and not sugar coat anything. If we need to do something different tell me and don’t waste my time. Dr. Burks did a great job with telling me exactly what I needed and listening to my concerns and planning a course of action.... We started with monitored Medicated IUI’s.... now we are having to move onto IVF. We had to move onto this after discovering that my husband has double Varicoceles...
You have to be an advocate for yourself during this time but OU makes everything so much easier. The clinic is working for you and someone is always there to help.... Many of the nursing staff were fabulous able to answer my questions and ready to explain why and how for everything. It was really nice to know you had someone in your corner.... Each IUI cycle was $350 and the trigger shot was $100.
How was your experience with Heather Burks at OU Physicians Reproductive Health?
Great physician. I need someone to tell me exact what they think and not sugar coat anything. If we need to do something different tell me and don’t waste my time. Dr. Burks did a great job with telling me exactly what I needed and listening to my concerns and planning a course of action.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Make sure you Ask questions if you don’t understand.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
Very helpful and anwsered all questions. Never made me feel like I was stupid for not understanding. Felt as though she was just as disappointed as we were each month of no success, but continued to stay positive and keep trying.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
We started with monitored Medicated IUI’s. I had been to a previous Physican where we did medicated cycles with clomid and Femara for over a year with out monitoring. I originally saw a different doctor at OU and was transferred to Dr. Butks after he left the practice. She continued with the same protocol for a year and now we are having to move onto IVF. We had to move onto this after discovering that my husband has double Varicoceles and IVF is the best plan after this diagnosis. So in process of saving for this now. On hold until we can save money to go forward.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
Wonderful and extremely knowledgeable. Many of the nursing staff were fabulous able to answer my questions and ready to explain why and how for everything. It was really nice to know you had someone in your corner.
Describe your experience with OU Physicians Reproductive Health.
You have to be an advocate for yourself during this time but OU makes everything so much easier. The clinic is working for you and someone is always there to help. There is a lot of time that goes into infertility treatments and people need to know that this may take longer than you anticipated but they are working to help you achieve your goal. Don’t lose hope because they will help you every step of the way.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
I have really good insurance that covers all ultrasound and Bloodwork for every appointment. So most appointments were just our co-pay. I had a HSG Test that was also covered by our insurance. My fertility meds Femara was covered, however our HCG trigger shot and the cost of IUI’s were not covered. Each IUI cycle was $350 and the trigger shot was $100. We are currently saving for IVF which the actual cost is unknown since we haven’t started the treatment. Costs vary greatly from person to person but we have one time IVF benefits with our insurance so it will be much less out of pocket for us than normal.
8
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 26
2 IUI
1 IVF
PCOS
European
Income $100K - $199K
Investment Banker
2nd of 2 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
We first went through two monitored and medicated IUIs with Dr. Burks before we moved on to IVF at our direction. Dr. Burks had several conversations with us about ICSI, PGS, and transfer options--she was great at educating us and giving us pros and cons while leaving the final decisions to us.... Dr. Burks was our second reproductive endocrinologist and we saw her at a point when we were feeling very discouraged and weary of the process. She was helpful in every way we asked her to be, while also allowing for us to be decision-makers in my care and our process. When we moved to IVF after 4 failed IUIs and the process became more difficult, we felt more confident than ever that we had chosen the perfect doctor for us.
OURM is obviously a huge clinic serving many patients, but we never felt like a number. From insurance coverage to scheduling to recovery, everything was exceptional.... We had insurance coverage so merely needed to meet our deductible, but we did have several conversations about costs for the various procedures and I do know they offered a cash price for self-pay patients. However, when I was a monitor-only patient during my time with a long-distance clinic, I did pay a significant fee for my monitoring appointments that went away when I became a patient.
How was your experience with Heather Burks at OU Physicians Reproductive Health?
Dr. Burks was our second reproductive endocrinologist and we saw her at a point when we were feeling very discouraged and weary of the process. She was helpful in every way we asked her to be, while also allowing for us to be decision-makers in my care and our process. When we moved to IVF after 4 failed IUIs and the process became more difficult, we felt more confident than ever that we had chosen the perfect doctor for us.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Be prepared that the process will likely be harder and longer than you expect, but know that Dr. Burks and her team are in your corner the whole way.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
Dr. BUrks goes out of her way to follow up personally and spent the time to answer each of our many questions. She was kind, warm, and compassionate throughout the process.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
We first went through two monitored and medicated IUIs with Dr. Burks before we moved on to IVF at our direction. Dr. Burks had several conversations with us about ICSI, PGS, and transfer options--she was great at educating us and giving us pros and cons while leaving the final decisions to us.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
The nursing staff is exceptional--not a bad one in the bunch and it seemed like they all went out if their way to know us personally, comfort us in the failures, and celebrate with us in the successes.
Describe your experience with OU Physicians Reproductive Health.
OURM is obviously a huge clinic serving many patients, but we never felt like a number. From insurance coverage to scheduling to recovery, everything was exceptional.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
We had insurance coverage so merely needed to meet our deductible, but we did have several conversations about costs for the various procedures and I do know they offered a cash price for self-pay patients. However, when I was a monitor-only patient during my time with a long-distance clinic, I did pay a significant fee for my monitoring appointments that went away when I became a patient.
10
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
8
NPS
9
Age 26 - 27
1 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Burks told us that we needed to start this journey by me losing 15% of my BMI. Once I had lost that weight she moved us onto using letrozole during cycle day 3-7 followed by a trigger shot. She told us that this would be the method most likely to help with my anovulation. She told us that she has had better luck with letrozole working with her patients who have PCOS. It did work the first round but unfortunately that pregnancy ended in a miscarriage.
OU Reproductive Center is very welcoming and the front staff is super friendly. Be prepared for limited parking or having to walk a little distance and sometimes the wait time for your appointment can be a little longer than desired. I think the longest I had to wait was about 30 minutes. Overall it is a great clinic to use.... Dr. Burks nursing staff were awesome. They celebrated with us during every milestone that we accomplished and also showed us tons of compassion when we encountered set backs.
How was your experience with Heather Burks at OU Physicians Reproductive Health?
Dr. Burks has been a very good doctor during this journey. She has answered all of our questions fully and made sure we understood all the risks and success rates with our treatment route. When I conceived off of the first round of meds she made sure I was seen in a timely manner. Even though that pregnancy ended in a loss she has been very compassionate and has talked us through how to proceed on. She has never been pushy in what type of treatment we should pursue.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Do not hesitate to ask questions. She sometimes forgets to tell you all of the details but she will answer any and all questions you have.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
Dr. Burks talks with her patients and makes sure that they understand everything that is going on. She does a great job of spending plenty of time with each of her patients and will return phone calls either the same day or the next day.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
Dr. Burks told us that we needed to start this journey by me losing 15% of my BMI. Once I had lost that weight she moved us onto using letrozole during cycle day 3-7 followed by a trigger shot. She told us that this would be the method most likely to help with my anovulation. She told us that she has had better luck with letrozole working with her patients who have PCOS. It did work the first round but unfortunately that pregnancy ended in a miscarriage.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
Dr. Burks nursing staff were awesome. They celebrated with us during every milestone that we accomplished and also showed us tons of compassion when we encountered set backs.
Describe your experience with OU Physicians Reproductive Health.
OU Reproductive Center is very welcoming and the front staff is super friendly. Be prepared for limited parking or having to walk a little distance and sometimes the wait time for your appointment can be a little longer than desired. I think the longest I had to wait was about 30 minutes. Overall it is a great clinic to use.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
$1500 - $2000
8
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
5
NPS
5
Age 28
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 4 Docs
8 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Protocols with Dr. Burks] I took Clomid 50 mg IUI - called with positive OPK. It was then changed to Clomid 100mg and IUI...was very nice and polite. I had no issues with her as a doctor. With our IUI's most of the time they ended up on a weekend and we saw the on call doctors...She showed us the price list from taking clomid all the way down to IVF. She let us pick were we wanted to start, we choose to start with clomid and IUI. I didn't feel like she helped guide us on our decision. It seems liked our treatment was up to use on what we could afford. We feel if further testing was done we could have been more successful. It was later discovered that my right tube is blocked.
The average cost for cash paying patients for IUI was $300 [at OU Physicians Reproductive Health-Oklahoma City]...The clinics strength would be the price. The IUI's were very affordable and the clinic hours worked very well for us. The clinic was very and you had to wait longer than your appointment time by 30 mins or longer. The clinic was well ran and everyone was nice and helpful. We are no using a different doctor and he is wonderful and sets the bar really high. I would say the clinic is average compared to the clinic we use now.
How was your experience with Heather Burks at OU Physicians Reproductive Health?
Dr.Burks was very nice and polite. She showed us the price list from taking clomid all the way down to IVF. She let us pick were we wanted to start, we choose to start with clomid and IUI. I didn't feel like she helped guide us on our decision. It seems liked our treatment was up to use on what we could afford. We feel if further testing was done we could have been more successful. It was later discovered that my right tube is blocked.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Dr.Burks is very nice and polite. We saw Dr.Burks as our first reproductive endocrinologist and had nothing to compare to at the time. If you are looking for aggressive treatment I would maybe see another provider.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
Dr.Burks was very nice and polite. I had no issues with her as a doctor. With our IUI's most of the time they ended up on a weekend and we saw the on call doctors. The clinic was always very busy but everyone was nice.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
I took Clomid 50 mg IUI - called with positive OPK. It was then changed to Clomid 100mg and IUI.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
All the nurses where very nice and helpful.
Describe your experience with OU Physicians Reproductive Health.
The clinics strength would be the price. The IUI's were very affordable and the clinic hours worked very well for us. The clinic was very and you had to wait longer than your appointment time by 30 mins or longer. The clinic was well ran and everyone was nice and helpful. We are no using a different doctor and he is wonderful and sets the bar really high. I would say the clinic is average compared to the clinic we use now.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
The average cost for cash paying patients for IUI was $300
Describe Heather Burks's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OU Physicians Reproductive Health.
none
5
Doctor
Heather Burks
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 36 - 37
3 IUI
Unexplained
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I have nothing bad to say about dr. Burks. She is very down to earth and helpful. She genuinely cares and wants to see you get pregnant. She personally called me to give advice on my treatment and discuss a different option. She is very honest and will give you the good and bad but has so much compassion.... We started with 100 mg of clomid the first month and then upped it to 150 mg for round 2 and 3. We took a break between round 2 and 3 because I developed a cyst but it went away by round 3. We did 3 rounds of iui. Dr. Burks thought that it would work because I had gotten pregnant before and they couldn't find anything wrong with us.
They [OU Physicians Reproductive Health] are very busy and you might not get an appointment as soon as you hope but they are worth the wait. I always felt awkward in the waiting room but I realized we were all there for the same reason.... All the nurses are extremely caring and friendly. They are understanding and supportive and they deal with all of our crying and worries.... Our testing was covered by insurance and I believe the iui was abou 350 without insurance.
How was your experience with Heather Burks at OU Physicians Reproductive Health?
I have nothing bad to say about dr. Burks. She is very down to earth and helpful. She genuinely cares and wants to see you get pregnant. She personally called me to give advice on my treatment and discuss a different option. She is very honest and will give you the good and bad but has so much compassion.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Be open minded and know that you need to be hopeful but realistic about the outcome. Know that you won't see her every time but she is there if you need her.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
She was extremely kind and very honest and open with us.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
We started with 100 mg of clomid the first month and then upped it to 150 mg for round 2 and 3. We took a break between round 2 and 3 because I developed a cyst but it went away by round 3. We did 3 rounds of iui. Dr. Burks thought that it would work because I had gotten pregnant before and they couldn't find anything wrong with us.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
All the nurses are extremely caring and friendly. They are understanding and supportive and they deal with all of our crying and worries.
Describe your experience with OU Physicians Reproductive Health.
They are very busy and you might not get an appointment as soon as you hope but they are worth the wait. I always felt awkward in the waiting room but I realized we were all there for the same reason.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
Our testing was covered by insurance and I believe the iui was abou 350 without insurance.
Describe Heather Burks's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OU Physicians Reproductive Health.
I haven't gotten that far yet.
10
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
7
NPS
9
Age 43
Recurrent Pregnancy Loss
Native American
Income $100K - $199K
Accountant
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Burks did not leave me feeling as though I needed to sign up for costly treatments right away. She took time assessing my health first and then came up with a game plan.... She does not have the most compassionate bedside manner, but I simply mean she is very direct and scientific. She's not the type of doctor that gets on a personal level. She's more into the facts, diagnosis, and prognosis. Not necessarily a bad thing. But if you must have someone that hugs you and tries to make you "feel good," she is not that person.
The organization of the staff [OU Physicians Reproductive Health] has been top notch thus far. All of the staff I have talked to has been super nice and have made me feel as though I am important. All calls and communication have been returned in a timely manner as well.... The nursing staff has been nothing but overly nice and compassionate. They have made me feel at ease and as if they understand how I feel.... After insurance, I've paid about $250 for my Karyotype
How was your experience with Heather Burks at OU Physicians Reproductive Health?
She does not have the most compassionate bedside manner, but I simply mean she is very direct and scientific. She's not the type of doctor that gets on a personal level. She's more into the facts, diagnosis, and prognosis. Not necessarily a bad thing. But if you must have someone that hugs you and tries to make you "feel good," she is not that person.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Be prepared to ask a lot of detailed questions. Make her explain things thoroughly.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
Dr. Burks did not leave me feeling as though I needed to sign up for costly treatments right away. She took time assessing my health first and then came up with a game plan.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
The only thing we've done thus far is blood work, a saline ultrasound, and clomid. Still waiting to find out if the clomid worked.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
The nursing staff has been nothing but overly nice and compassionate. They have made me feel at ease and as if they understand how I feel.
Describe your experience with OU Physicians Reproductive Health.
The organization of the staff has been top notch thus far. All of the staff I have talked to has been super nice and have made me feel as though I am important. All calls and communication have been returned in a timely manner as well.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
After insurance, I've paid about $250 for my Karyotype, $250 for my husband's; $250 for the saline ultrasound. Clomid was a $10 copay, office visits have been a $40 copay.
Describe Heather Burks's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OU Physicians Reproductive Health.
n/a
7
Doctor
Heather Burks
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2017, Successful
NPS
10
NPS
N/A
Age 36
1 Fertility Medications
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
5 IUI With Other Docs
Strongly Recommends
Successful
I need someone to be straight forward with me and she [Dr. Heather Burks] was. I had already been through enough that I didn’t want any “fluff”. She presented the facts and only gave her opinion if I asked. She also took the time to call me personally a couple of times and doctors don’t do that anymore. I would highly recommend her to anyone seeking treatment and I have sent patients her way.
At the previous clinic I felt like a number so I switched to OU’s clinic. From the time they called me back to the exam room, I knew I had made the right choice. The staff were so friendly and genuine. I loved how Dr. Burks presented the facts and didn’t beat around the bush. I knew exactly what was in store and where we stood.... Everyone from the front office to the Doctor were so warm and welcoming. I couldn’t ask for a better team. They obviously love what they do.
How was your experience with Heather Burks at OU Physicians Reproductive Health?
I need someone to be straight forward with me and she was. I had already been through enough that I didn’t want any “fluff”. She presented the facts and only gave her opinion if I asked. She also took the time to call me personally a couple of times and doctors don’t do that anymore. I would highly recommend her to anyone seeking treatment and I have sent patients her way.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
I think she appreciates patients that are actively involved in their care.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
At the previous clinic I felt like a number so I switched to OU’s clinic. From the time they called me back to the exam room, I knew I had made the right choice. The staff were so friendly and genuine. I loved how Dr. Burks presented the facts and didn’t beat around the bush. I knew exactly what was in store and where we stood.
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
I don’t remember specifics other than progesterone shots and estrogen patches. I ultimately had to do and embryo donor cycle after all of the other treatments failed and it produced my daughter. I couldn’t be happier.
Describe your experience with your nurse at OU Physicians Reproductive Health. (Assigned nurse: Connie)
Everyone from the front office to the Doctor were so warm and welcoming. I couldn’t ask for a better team. They obviously love what they do.
Describe Heather Burks's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OU Physicians Reproductive Health.
It’s definitely patient specific. She let me transfer two embryos but my (younger) friend was only allowed one.
10
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 35 - 38
1 IVF
Male Factor
Unexplained
European
Income $50K - $99K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Burks is extremely professional and is up-to-date on current research in the field. She was optimistic yet realistic about our treatment...always spoke to me like an equal and knew the details of my case cold...Do not hesitate to share your concerns with her. She will listen and take you seriously...My first transfer was fresh and we transferred two. I became pregnant with one baby. Two years later I returned for a frozen transfer. Based on my age, complications with first birth, and adjustments in standards of care in the field and in this clinic in particular, Dr. Burks recommended transferring only one frozen embryo. I became pregnant with one baby.
[OU Physicians Reproductive Health] is very well-run. I never experienced a mistake, missed phone call, scheduling mishap, or any other difficulties. From the receptionist to the nurses to the lab to the finance department, I trust them all and have received the best service imaginable...the most professional nurses I’ve ever interacted with....
How was your experience with Heather Burks at OU Physicians Reproductive Health?
Dr. Burks is extremely professional and is up-to-date on current research in the field. She was optimistic yet realistic about our treatment. I trust her implicitly and would recommend her without reservation.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Do not hesitate to share your concerns with her. She will listen and take you seriously.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
Dr Burks always spoke to me like an equal and knew the details of my case cold.
Describe your experience with your nurse at OU Physicians Reproductive Health.
The nursing staff here is fantastic. They are the most professional nurses I’ve ever interacted with.
Describe your experience with OU Physicians Reproductive Health.
This clinic is very well-run. I never experienced a mistake, missed phone call, scheduling mishap, or any other difficulties. From the receptionist to the nurses to the lab to the finance department, I trust them all and have received the best service imaginable.
Describe Heather Burks's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OU Physicians Reproductive Health.
My first transfer was fresh and we transferred two. I became pregnant with one baby. Two years later I returned for a frozen transfer. Based on my age, complications with first birth, and adjustments in standards of care in the field and in this clinic in particular, Dr. Burks recommended transferring only one frozen embryo. I became pregnant with one baby.
10
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 29 - 30
4 Fertility Medications
PCOS
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Burks] took my concerns to heart and listened and gave advice when needed!...Didn’t see her as often as the nurses. But I felt that she took my concerns seriously and we both cane up with a tentative plan! When I didn’t feel like one of the tests were for me, she didn’t force it and just told me that we would exhaust all other options first...The only treatment option we reviewed and had done was Femara. I had tried clomid before and it didn’t work.
The nursing staff [at OU Physicians Reproductive Health] was absolutely great! I was the one person who always made giving blood difficult! They never got irritated or angry like most places would. They treated me with kindness and respect...They offered self pay discounts to help offset the costs...It might take a bit to get an initial appointment. I think mine was scheduled 3months out. They are pretty prompt on visits and very thorough. Sometimes when scheduling an appointment they will work with you.
How was your experience with Heather Burks at OU Physicians Reproductive Health?
Didn’t see her as often as the nurses. But I felt that she took my concerns seriously and we both cane up with a tentative plan! When I didn’t feel like one of the tests were for me, she didn’t force it and just told me that we would exhaust all other options first
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Ask any and all questions! She is there to meet you and make you feel informed
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
She took my concerns to heart and listened and gave advice when needed!
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
The only treatment option we reviewed and had done was Femara. I had tried clomid before and it didn’t work.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
The nursing staff was absolutely great! I was the one person who always made giving blood difficult! They never got irritated or angry like most places would. They treated me with kindness and respect.
Describe your experience with OU Physicians Reproductive Health.
It might take a bit to get an initial appointment. I think mine was scheduled 3months out. They are pretty prompt on visits and very thorough. Sometimes when scheduling an appointment they will work with you.
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
I had to pay out of pocket for most of everything. They offered self pay discounts to help offset the costs.
10
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 35 - 36
14 Fertility Medications
Male Factor
Income $0 - $49K
2nd of 3 Docs
4 IUI With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Burks takes the time to listen to your concerns and explains the process. She doesn’t rich out like some drs do. She’s also very friendly ... Dr Burks is a friendly dr she takes the time to listen to any concerns you may have and explains everything to you. She try’s her best to help her patients in the best way she can. She helps you try to have hope. ...
This clinic [OU Physicians Reproductive Health] has a very friendly staff, it’s very clean, and you don’t have to wait to be seen very long. ... The nurses are awesome the are all very friendly at ou. ... [Cost of treatment] $2000 or more ... Their weakness I would say is the price of Ivf it ie too expensive ... They have a reasonable price on iui. ...
How was your experience with Heather Burks at OU Physicians Reproductive Health?
Dr Burks is a friendly dr she takes the time to listen to any concerns you may have and explains everything to you. She try’s her best to help her patients in the best way she can. She helps you try to have hope.
What's one piece of advice would you give a prospective patient of Heather Burks at OU Physicians Reproductive Health?
Dr Burks is a friendly dr she takes the time to listen to any concerns you have and explains everything to you. She try’s her best to help her patients in the best way she can.
During treatment, were you treated like a number or a human with Heather Burks at OU Physicians Reproductive Health?
Dr Burks takes the time to listen to your concerns and explains the process. She doesn’t rich out like some drs do. She’s also very friendly
Describe the protocols Heather Burks used in your cycles at OU Physicians Reproductive Health and their degree of success.
100mg of clomid with trigger shot failed bumped it up to 150mg to help produce more eggs with trigger shot and time intercourse another failed cycle switch to 7.5mg femara and trigger shot produced more eggs but the cycle still failed. The lad 4 cycles was bumped up to 10mg trigger shot and iui 36hrs after all 4 iui was a fail. We are going on ttc for 4yrs.
Describe your experience with the nursing staff at OU Physicians Reproductive Health.
The nurses are awesome the are all very friendly at ou.
Describe your experience with OU Physicians Reproductive Health.
This clinic has a very friendly staff, it’s very clean, and you don’t have to wait to be seen very long. They have a reasonable price on iui. Their weakness I would say is the price of Ivf it ie too expensive
Describe the costs associated with your care under Heather Burks at OU Physicians Reproductive Health.
$2000 or more
10
Doctor
Heather Burks
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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