Verified
Verified
This patient has provided documentation of treatment at this clinic.
2021 - 2022, Unsuccessful
Review of
[Dr. Waldman] is very friendly and seems to care about you as a person. He always was the only person to ask what we didn’t like about the clinic and what needed to be fix. He is very good about calling you back once he gets the message from the nurse (which can take awhile)...He was always willing and so is the clinic to let us transfer many embryos...you see many drs in the practice
The clinic has great staff and terrible staff...You definitely have to be on top of it and know when to order medicine and figure all of that out on your own. The billing department is a nightmare they are horrible...The nursing staff is often a hot mess. I have been giving the wrong calendar, told to start medicine when I should not be on that medicine and other issues...[Dr. Waldman] was always willing and so is the clinic to let us transfer many embryos. The clinic let us do 3 for 2 of our cycles
How was your experience with Ian Waldman at Brown Fertility?
He is very friendly and seems to care about you as a person. He always was the only person to ask what we didn’t like about the clinic and what needed to be fix. He is very good about calling you back once he gets the message from the nurse (which can take awhile).
What's one piece of advice would you give a prospective patient of Ian Waldman at Brown Fertility?
Ask him for the data and let that control what he thinks is the best plan for your cycle.
During treatment, were you treated like a number or a human with Ian Waldman at Brown Fertility?
When you are with Dr Waldman on the phone or in the room you feel like a human and that he does listen to you, however the practice he is worth often makes you feel like a number and it is hard to get answers and you see many drs in the practice
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Tiffany)
The nursing staff is often a hot mess. I have been giving the wrong calendar, told to start medicine when I should not be on that medicine and other issues. Also often times the email response doesn’t answer the questions you asked and you have to send follow up email.
Describe your experience with Brown Fertility.
The clinic has great staff and terrible staff. Some of the medical assistant are the nicest people you will ever met. Some of them need a new job
Some of the nurses are amazing and will go out of there way to support you or help you.
You definitely have to be on top of it and know when to order medicine and figure all of that out on your own.
The billing department is a nightmare they are horrible about answering questions and if you don’t ask for the credits you are due they will never refund them. And they take forever to bill your insurance company.
Describe the costs associated with your care under Ian Waldman at Brown Fertility.
Thankfully our insurance covers a big chunk of the cost so we have been able to do multiple rounds.
Describe Ian Waldman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
He was always willing and so is the clinic to let us transfer many embryos. The clinic let us do 3 for 2 of our cycles
What specific things went wrong at Brown Fertility?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Lost appointments
- Provided conflicting information
- Failed to convey critical information
- Failed to consider drug intolerance
- Canceled a cycle due to clinic error
Describe the specific things that went wrong at Brown Fertility.
Always had to remind them to send in script and to the pharmacy that my insurance used even after it was sent to them via email.
Calendar emailed at 4:25 pm on a Friday to you with missing information and then that employee leaves at 4:30 pm. Had to advocate for myself to get them to call her at home.
Had to advocate for myself to find out that Lupron and centrotide are not supposed to be taken together. Was told by a nurse to take them at same time thankfully I knew better.
Review of