Rated 9.9
Strongly recommend: 100%9.9
100% strongly recommend
14 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.1
8.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of California, San Francisco
Residency
Boston U
Fellowship
Northwestern University

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Ijeoma Okeigwe works in 1 office at

Spring Fertility East Bay
Rated 9.8
Strongly recommend: 94%Neutral: 6%9.8

Explore Clinic
Oakland - East Bay
80 Grand Avenue
Oakland, CA 94612

14 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 35
1 Egg Freezing
1 Embryo Freezing
Uterine Fibroids
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Okeigwe] took such great care of me, and I was informed every step of the way of who, what, where, and why of everything I needed to know. Dr. Okeigwe even helped me heal a trigger...because Dr. Okeigwe listened to my story, answered all my questions, and equipped me with all of my options, the trigger began to go away. It got to the point where I would come in for a check-up, and we would laugh, and before I knew it, I was already lying down, looking up at all of my eggs progressing...
Thank you to everyone at Oakland Spring Fertility for giving me such a fantastic experience. Everyone was so kind, efficient, knowledgeable, and hard-working. I loved how diverse the team is and I never felt uncomfortable if a specific nurse was unavailable because I knew all were equipped to take care of me properly...I especially want to thank Dr. Okeigwe for guiding me through the process of freezing my eggs...
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
As a Black woman, seeking excellent healthcare has always been stressful. We are treated differently, and I've always had to fight to get proper health care. At first, I was so nervous about this procedure because I hate needles, and I didn't know if I would be treated like a human being. I've wanted to freeze my eggs for a while because I haven't found my life partner yet. So, I wanted to make sure that I had options for my future. Thank you to everyone at Oakland Spring Fertility for giving me such a fantastic experience. But, I especially want to thank Dr. Okeigwe for guiding me through the process of freezing my eggs. She's a GEM, and it's so rare to find a Black fertility doctor. I was and still am ECSTATIC that she was my doctor! She took such great care of me, and I was informed every step of the way of who, what, where, and why of everything I needed to know. Dr. Okeigwe even helped me heal a trigger. At 20 years old I was in a dangerously abusive relationship, and I became pregnant and needed to have an abortion. Unfortunately, the doctor and nurses treated me like an animal and pinned me down while they did the procedure. So from there on, every time I went to an OBGYN and put my legs up, I would go into shock from that experience. I never thought that trigger would be healed. But, because Dr. Okeigwe listened to my story, answered all my questions, and equipped me with all of my options, the trigger began to go away. It got to the point where I would come in for a check-up, and we would laugh, and before I knew it, I was already lying down, looking up at all of my eggs progressing. This is why representation matters, and I know for a fact that I would not have received a better experience anywhere else. Give this woman a raise and hire more diverse fertility doctors!💛✨
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
You're in great hands!
Describe your experience with Spring Fertility East Bay.
At first, I was so nervous about this procedure because I hate needles, and I didn't know if I would be treated like a human being. I've wanted to freeze my eggs for a while because I haven't found my life partner yet. So, I wanted to make sure that I had options for my future. Thank you to everyone at Oakland Spring Fertility for giving me such a fantastic experience. Everyone was so kind, efficient, knowledgeable, and hard-working. I loved how diverse the team is and I never felt uncomfortable if a specific nurse was unavailable because I knew all were equipped to take care of me properly.
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
About $10,000
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, 26 Eggs Frozen
NPS
10
NPS
10
1 Egg Freezing
European
South Asian
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe never seemed rushed. She listened to all my concerns and addressed them. She seemed genuinely interested in my success and wellbeing: she paid close attention to my experience all along the process and adjusted my protocols accordingly. She was meticulous with things like measuring follicles - she was more accurate than one of the other doctors I saw for a monitoring appointment.
The staff at Spring in Oakland are amazing...They never missed an update or call to see how things were going. The care was well-organized, thorough and tailored for me. I appreciated the patient education resources...The wait was never more than 10 minutes to be seen (usually less) and appointments went very smoothly. Their care-team system is very effective and the staff is very communicative and easy to get a hold of.
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
With Dr. Okeigwe, I felt like I was in really good hands all throughout the egg freezing process. She made sure I was taking all the necessary steps to prevent OHSS. Her calm presence was very reassuring during the actual retrieval: this was my first operation and I went in with some anxiety. I felt that she was a very good source of knowledge and I fully felt like I could trust her judgement. She provided excellent care!
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe never seemed rushed. She listened to all my concerns and addressed them. She seemed genuinely interested in my success and wellbeing: she paid close attention to my experience all along the process and adjusted my protocols accordingly. She was meticulous with things like measuring follicles - she was more accurate than one of the other doctors I saw for a monitoring appointment.
Describe the protocols Ijeoma Okeigwe used in your cycles at Spring Fertility East Bay and their degree of success.
Aygestin priming, FSH + menopur, cetrotide, lupron-only trigger, cabergaline. All of these worked well and prevented OHSS even though I had a lot of eggs.
Describe your experience with the nursing staff at Spring Fertility East Bay.
The staff at Spring in Oakland are amazing: I came to expect friendly, warm staff at every visit and was never disappointed. They never missed an update or call to see how things were going. The care was well-organized, thorough and tailored for me. I appreciated the patient education resources.
Describe your experience with Spring Fertility East Bay.
The clinic was great. The wait was never more than 10 minutes to be seen (usually less) and appointments went very smoothly. Their care-team system is very effective and the staff is very communicative and easy to get a hold of. I wasn't able to get a hold of the on-call doctor they said to contact if need be by calling the main line after hours but I may have chosen the wrong options.
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
Costs were covered by Progyny.
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 37 - 39
1 IVF
PCOS
East Asian
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe is professional, kind and present...was supportive when I opted to delay an implantation for a job opportunity and even more supportive when I lost a pregnancy...is direct but kind. When confronted with bad news she is clear about options...I never felt like a number or a cog.
[Spring Fertility East Bay] is clean and centralized...found the pricing to be consistent and fair...nurses changed over the course of the year and a half I was going into the office but I found each to be kind and effective...Even though the clinic is busy...I never felt like a number or a cog.
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe is professional, kind and present. The doctor you work with sees you at every emotional high and low — when you’re nervous and have no idea what’s going on to when you’re behind on a deadline and annoyed about coming in for your 28th blood test — so getting to work with a real human being was important to me. She was supportive when I opted to delay an implantation for a job opportunity and even more supportive when I lost a pregnancy.
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
Trust her.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe is direct but kind. When confronted with bad news she is clear about options. Even though the clinic is busy and it’s clear that the doctors have busy schedules, I never felt like a number or a cog.
Describe the protocols Ijeoma Okeigwe used in your cycles at Spring Fertility East Bay and their degree of success.
She suspected that I had a polyp(s) and coordinated their removal with my OB right after my retrieval. Both implantations were pretty standard (from what I understand). After my first miscarriage we did genetic testing and tested for a uterine infection which came back positive. I did a course of antibiotics and further testing before the second implantation.
Describe your experience with your nurse at Spring Fertility East Bay. (Assigned nurse: Don’t remember)
The nurses changed over the course of the year and a half I was going into the office but I found each to be kind and effective.
Describe your experience with Spring Fertility East Bay.
The clinic is clean and centralized, which I really didn’t appreciate until I was pregnant and was working with my OB, who I love but is with Sutter and all of my appointments and blood draws were in different locations. I found the pricing to be consistent and fair. And did I mention that everything is clean, friendly and in one place?
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
I don’t remember mostly because my husbands company started to offer fertility benefits shortly after we started so we only pid out of pocket for the retrieval.
Describe Ijeoma Okeigwe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility East Bay.
I don’t recall
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
9
NPS
N/A
Age 30
1 Fertility Medications
Diminished Ovarian Reserve
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Success w/ Doc Too early to know
With my DOR- she [Dr. Ijeoma Okeigwe] wanted to start with iui with clomid and fsh injections...Doctor was very hopeful and confident in her ability to give us the results we want. She was very informative and answered every question I had. I wish she was more compassionate and gentle upfront, but was once I expressed my concerns and fear with her...
[Palo Alto Medical Foundation's] strengths is they work with your schedule and trust you to know what is going on with your own body. The nurses are pleasant and straight to the point. I wish the waiting room was more relaxing and less chaotic...With my DOR- she [Dr. Ijeoma Okeigwe] wanted to start with iui with clomid and fsh injections...Doctor was very hopeful and confident in her ability to give us the results we want. She was very informative and answered every question I had. I wish she was more compassionate and gentle upfront, but was once I expressed my concerns and fear with her...
How was your experience with Ijeoma Okeigwe at Palo Alto Medical Foundation?
Doctor was very hopeful and confident in her ability to give us the results we want. She was very informative and answered every question I had. I wish she was more compassionate and gentle upfront, but was once I expressed my concerns and fear with her.
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Palo Alto Medical Foundation?
Ask tons of questions!
Describe the protocols Ijeoma Okeigwe used in your cycles at Palo Alto Medical Foundation and their degree of success.
With my DOR- she wanted to start with iui with clomid and fsh injections.
Describe your experience with Palo Alto Medical Foundation.
Clinics strengths is they work with your schedule and trust you to know what is going on with your own body. The nurses are pleasant and straight to the point. I wish the waiting room was more relaxing and less chaotic.
9
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
5 of 5
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 16 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe was clear, compassionate...kept my expectations realistic...sense of dedication to getting optimal results for all her patients....answered all questions in a thoughtful manner...ad a "medium" stimulation treatment...had 19 follicles, 16 eggs retrieved, and 16 viable for freezing
[Spring Fertility East Bay has] Good communication, easy to check the app for messages and medication...Friendly staff at the front desk...Everyone was so kind and friendly during bloodwork and I felt very cared for before, during, after the retrieval...Single egg freezing cycle ~$9000, medication ~$4000
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe was clear, compassionate, and committed to making sure I fully understood the biology of my own reproductive system and the egg freezing process. She kept my expectations realistic and I felt her sense of dedication to getting optimal results for all her patients. She answered all questions in a thoughtful manner.
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
Have a consultation and go from there, you will leave more informed about your body/reproductive future whether or not you decide to have treatment.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
I felt the doctor struck a balance of explaining where I stood statistically and evaluating my response to the medications/hormones to achieve a great outcome.
Describe the protocols Ijeoma Okeigwe used in your cycles at Spring Fertility East Bay and their degree of success.
I had a "medium" stimulation treatment, not too high or low on any hormones in my bloodwork so the amounts and timing of injections seemed pretty standard. I didn't have any reactions (or mood swings) to the treatment other than bloating and a heaviness towards the end of the cycle just before retrieval. I had 19 follicles, 16 eggs retrieved, and 16 viable for freezing.
Describe your experience with the nursing staff at Spring Fertility East Bay.
Everyone was so kind and friendly during bloodwork and I felt very cared for before, during, after the retrieval. It helped ease my nerves that everyone seemed calm and collected and ready to make sure you felt comfortable.
Describe your experience with Spring Fertility East Bay.
Good communication, easy to check the app for messages and medication. The auto-response from the app was a little annoying because it would bog down the text threads if you were referencing back for the actual information. Between the nurses/finance counselor/front desk etc it was hard to keep track of who was calling about which part of the process so that could be more streamlined but overall not a big deal. Friendly staff at the front desk, and nice to have snacks available :)
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
Single egg freezing cycle ~$9000, medication ~$4000
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 24 Eggs Frozen
NPS
10
NPS
10
Age 37
1 Egg Freezing
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe was warm, funny, compassionate, very real and professional. She had very up to date understanding of how to handle my own situation and as a nurse and nurse practitioner student myself, I was very impressed and felt very well taken care of (not that I know much about fertility). I feel very comfortable knowing my eggs are safely frozen with her and so happy I can come back to her when I'm ready to use them. What a gem.
[Nursing staff at Spring Fertility were] great communicator, super compassionate, very human and real. They were all very responsive. Everyone was even a little funny and super relatable along the way. I always felt cared for when I was nervous about something or needed questions answered quickly. Such a great process and team all around. Also the front desk staff, always super nice and learned my name quickly. It felt like I was a regular and was very comfortable.
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe was warm, funny, compassionate, very real and professional. She had very up to date understanding of how to handle my own situation and as a nurse and nurse practitioner student myself, I was very impressed and felt very well taken care of (not that I know much about fertility). I feel very comfortable knowing my eggs are safely frozen with her and so happy I can come back to her when I'm ready to use them. What a gem.
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
Just do it! She's the best.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
I have always been sensitive to birth control hormones and have migraine auras. She paid attention and had a care plan tailored to me including a medication that decreases your estrogen so you don't react to it as much. My hormones have felt balanced all the way through, nothing like I expected and no increased light flashes. I was also denied treatment at another facility based on my BMI (I wear a size 14 pants) and Spring has way more updated treatment protocols and they didn't treat me different than any other patient based on my weight.
Describe the protocols Ijeoma Okeigwe used in your cycles at Spring Fertility East Bay and their degree of success.
I used a mid luteal protocol, started injecting Gonal F and Menopur about 4-5 days after ovulation. I also started an oral medication, letrozole, that is also used to treat breast cancer, it lowers effects of estrogen on your body and used this the whole way through. I started cetrotide to block ovulation 4 days later and lowered my gonal F dose because some eggs were maturing faster than others. Lowered my dose of Menopur a couple days later and gonal F even lower. I did my trigger medication 11 days after starting my injections. My trigger was just lupron, which is commonly used when people have a lot of eggs so they don't increase their risk of ovarian hyperstimulation syndrome (because I was already so full) so they didn't use the HCG trigger for me. I had the retrieval 36 hours after trigger and she got 31 eggs out, 24 frozen.
Describe your experience with your nurse at Spring Fertility East Bay. (Assigned nurse: Megan)
Everyone was a great communicator, super compassionate, very human and real. They were all very responsive. Everyone was even a little funny and super relatable along the way. I always felt cared for when I was nervous about something or needed questions answered quickly. Such a great process and team all around. Also the front desk staff, always super nice and learned my name quickly. It felt like I was a regular and was very comfortable.
Describe your experience with Spring Fertility East Bay.
Great snacks, wonderful facility, clean, modern, extra amenities like massage chair and custom chocolates as a little take home gift at the end. Everyone was so kind. As a nurse it was oddly satisfying to be a patient, especially at a place like this that felt more like a spa. Honestly I felt like a princess.
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
I had a $1,500 discount for being a nurse and I saved $1,371 on meds basically for being a student and not having a high income. All said and done it was about $12,000.
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 37 - 38
3 IVF
Poor Egg Quality
Unexplained
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Okeigwe took so much time to explain to me the process and help me understand what she suggested every step of the way. She was kind and warm and always interested in how i was feeling. I never felt like she was rushing me (she would spend time after/before appts and call me if I had questions)...Dr O was very realistic while still being optimistic that we would be able to get viable embryos. I so appreciate that she didn't over promise what my results might be. Every time I saw Dr O i was met with compassion and I felt so taken care of during my treatment...
The clinic [Spring Fertility] was punctual, clean, high tech, staff was very friendly, and they were just generally a pleasure to work with. They always found a way to squeeze me in to appts if I needed them and were so loving and supportive...Maddy [nurse] was VERY organized and specific about what I needed to do and when. There was a lot of coordination needed (me ordering meds, appts, when to start which meds, etc) that I constantly was relying on Maddy for help to make sure I didn't mess anything up. She was responsive, friendly and always available when I needed her...
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr Okeigwe was simply an exceptional dr. I enjoyed our visits so much that I cried when I 'graduated' from Spring. Not only did I find Dr O to be extremely good at her job, she had a talent for explaining the process and procedures to me and my husband in a way that I actually understood. I had a million questions and she always took the time to answer them. I have/had VERY low AMH and poor egg quality and did 3 egg retrievals back to back. From the beginning, Dr O was very realistic while still being optimistic that we would be able to get viable embryos. I so appreciate that she didn't over promise what my results might be. Every time I saw Dr O i was met with compassion and I felt so taken care of during my treatment. I joked with my husband that I wanted Dr O to become my bestie!! The care and oversight I received from Dr O was beyond my expectations and would 1000% recommend her to everyone. I'm so so thankful that I was under her care and now have an almost 10 week old healthy baby boy because of her!
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
Don't be afraid to ask all your questions! She will give you as much information as you'd like so just think about how much you want to know vs how much you want to leave up to her.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr Okeigwe took so much time to explain to me the process and help me understand what she suggested every step of the way. She was kind and warm and always interested in how i was feeling. I never felt like she was rushing me (she would spend time after/before appts and call me if I had questions).
Describe the protocols Ijeoma Okeigwe used in your cycles at Spring Fertility East Bay and their degree of success.
For my transfer, we tried to do a modified natural transfer first (because it's generally easier on your body). However, I eventually had to move to a medicated transfer. For my egg retrievals, I was on a lower hormone protocol (focus was on quality eggs vs quantity because of my poor egg quality and low AMH)
Describe your experience with your nurse at Spring Fertility East Bay. (Assigned nurse: Maddy)
Maddy was VERY organized and specific about what I needed to do and when. There was a lot of coordination needed (me ordering meds, appts, when to start which meds, etc) that I constantly was relying on Maddy for help to make sure I didn't mess anything up. She was responsive, friendly and always available when I needed her.
Describe your experience with Spring Fertility East Bay.
The clinic was punctual, clean, high tech, staff was very friendly, and they were just generally a pleasure to work with. They always found a way to squeeze me in to appts if I needed them and were so loving and supportive. I did my FET on my birthday and the nurses and clinic sent did what they could to make it feel special (played music in the room while I did my transfer). They even sent me flowers after my transfer. I have only good things to say about my experience at Spring!
Describe Ijeoma Okeigwe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility East Bay.
Recommendation was to transfer 1 emrbyo and use PICSI to determine how to fertilize the egg.
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Donor Sperm
Uterine Fibroids
Black or African-American
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Okeigwe was very thorough with explaining the process, possible outcomes due to age, genetics and retrieval and fertilization. She answered all questions throughout the entire process. Very friendly and compassionate...always friendly, compassionate and took the time to explain the process multiple times over. They never displayed any frustrations with the constant questions, my hesitancy and fully supported my decisions to start, wait and restart my complete process...
Overall the Spring Fertility East Bay clinic office staff was very friendly, displayed compassion, informative and followed up with care promptly. Upon entering I was greeted with a smile, checked in and offered a snack while I wait. The time from check in to being seen was less than 5 min...When I paused the cycle after egg retrieval, I wasn’t informed by finance that there would be an additional cost when I started back up. I ended up paying close to an additional $4k more...
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr.Okeigwe was very thorough with explaining the process, possible outcomes due to age, genetics and retrieval and fertilization. She answered all questions throughout the entire process. Very friendly and compassionate.
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
Don’t be afraid to ask/ address any questions/concerns. She will not make you feel stupid for asking.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr.Okeigwe and her staff were always friendly, compassionate and took the time to explain the process multiple times over. They never displayed any frustrations with the constant questions, my hesitancy and fully supported my decisions to start, wait and restart my complete process.
Describe the protocols Ijeoma Okeigwe used in your cycles at Spring Fertility East Bay and their degree of success.
I believe in total I was on a combination of 4-5 medications. My hormone injection went a little longer than expected but Dr. Okeigwe explained that she wanted the eggs to be similar in size which will produce a good amount of viable follicles… which happened.
Describe your experience with your nurse at Spring Fertility East Bay. (Assigned nurse: Lauren or Laurel)
The support staff was very informative and provided great support. The nursing staff listened to my needs in regards to needles and passed it along the staff where I didn’t have to explain every time to a different nurse/ phlebotomist.
Describe your experience with Spring Fertility East Bay.
Overall the Spring Fertility East Bay clinic office staff was very friendly, displayed compassion, informative and followed up with care promptly. Upon entering I was greeted with a smile, checked in and offered a snack while I wait. The time from check in to being seen was less than 5 min.
Describe your experience with your monitoring appointments at Spring Fertility East Bay.
I was usually given a date with a few times that was available that I could choose from
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
$4400 unlimited meds $675 initial consult and ultra sound $1000 saline ?? $17,985 for cycle and egg retrieval $~10,000 for embryo thaw, genetic testing and transfer $900 for 2 additional ultrasounds once pregnancy was confirmed
Describe Ijeoma Okeigwe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility East Bay.
Due to my age and hypertension I was informed that single embryo approach would be the best fit for me in which I totally agree. I was informed that the best embryo would be used, in which it was and was a success on the first transfer.
What specific things went wrong at Spring Fertility East Bay?
  • Failed to convey critical information
Describe the specific things that went wrong at Spring Fertility East Bay.
When I paused the cycle after egg retrieval, I wasn’t informed by finance that there would be an additional cost when I started back up. I ended up paying close to an additional $4k more and when I inquired about it I was only told to look at a sheet with specific date ( which was a cost form given to me when I continued the cycle) which only added the new cost , there was no explanation of why the cost was there. And after every conversation I was referred to look back at the same sheet which was constantly changed after speaking/emailing staff. For a while it was a bit confusing because I printed out the sheet when I first received it and was looking at the printed form when I was referred to look at it. Only then when I decided to look online I noticed that the sheet was continuously changing, when the new change should have had an updated date on it not a previous one.
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 18 Eggs Frozen
NPS
10
NPS
10
Age 40
1 Egg Freezing
Black or African-American
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Ijeoma Okeigwe] is so personable...made me feel like she really cares about ensuring we had a successful procedure...was great about checking in on how I felt at the beginning of each treatment...successfully retrieved a lot of eggs...fibroids...20 eggs were retrieved and 18 frozen
Spring fertility is a very well organized clinic. Never had to wait to be seen for an appointment. The clinic itself is very bright, clean, and welcoming. Whoever leads their operations needs a raise. The whole team is very responsive and I have never had to follow up or worry about anything.
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
She is so personable and made me feel like she really cares about ensuring we had a successful procedure. She was great about checking in on how I felt at the beginning of each treatment. She also successfully retrieved a lot of eggs
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
Enjoy receiving the best of care!
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
She is very personable and builds rapport each time I see her.
Describe the protocols Ijeoma Okeigwe used in your cycles at Spring Fertility East Bay and their degree of success.
Due to some fibroids I have my right ovary wasn’t as visible as we would have liked but given my other ovary had at least 10 follicles we decided to move forward but considered the possibility that I may need to have eggs extracted through my abdomen for my right ovary. I started stims and thankfully we were able to see many more follicles come up. I was put on a special med for women with a lot of follicles to prevent overstimulation. I had my retrieval and 20 eggs were retrieved and 18 frozen
Describe your experience with your nurse at Spring Fertility East Bay.
Very attentive
Describe your experience with Spring Fertility East Bay.
Spring fertility is a very well organized clinic. Never had to wait to be seen for an appointment. The clinic itself is very bright, clean, and welcoming. Whoever leads their operations needs a raise. The whole team is very responsive and I have never had to follow up or worry about anything. Best IVF clinic in the Bay Area!
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
My costs were covered by my insurance for the most part. I paid less than $2000 out of pocket
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 29 Eggs Frozen
NPS
10
NPS
10
Age 38
1 Egg Freezing
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe was awesome. She was kind, patient, very knowledgeable and experienced, and extremely professional. I was grateful to do this process with her and looked forward to seeing her. My results ended up being even better than she suggested they would be and she did an excellent job...I felt cared for, informed, and safe under her care and would recommend her highly. I was lucky that she was able to do almost all of my monitoring and also my egg retrieval.
Spring Fertility was excellent. The whole team was well organized, kind, and informative. I felt they did a very good job with every aspect of my cycle and I would chose them again. Early on I met with a patient representative who helped me take in all the information etc. I also had a primary nurse and of course my doctor...Megan and the other nurses were responsive, good communicators, very informative, and always kind.
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe was excellent. I felt cared for, informed, and safe under her care and would recommend her highly. I was lucky that she was able to do almost all of my monitoring and also my egg retrieval.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe was awesome. She was kind, patient, very knowledgeable and experienced, and extremely professional. I was grateful to do this process with her and looked forward to seeing her. My results ended up being even better than she suggested they would be and she did an excellent job.
Describe your experience with your nurse at Spring Fertility East Bay. (Assigned nurse: Megan)
Megan and the other nurses were responsive, good communicators, very informative, and always kind.
Describe your experience with Spring Fertility East Bay.
Spring Fertility was excellent. The whole team was well organized, kind, and informative. I felt they did a very good job with every aspect of my cycle and I would chose them again. Early on I met with a patient representative who helped me take in all the information etc. I also had a primary nurse and of course my doctor.
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
It was almost $10,000 for the egg freezing cycle, and another $4,000 for the medications. There were no surprise or extra costs.
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
9
NPS
10
Age 32 - 33
2 IUI
1 IVF
Uterine Fibroids
Unexplained
Income $100K - $199K
Operations
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I never felt rushed, Dr Okeigwe always answered all my questions and showed compassion. I only wish she could have performed all my procedures so that maybe we could have found the polyp sooner...Natural/Letrozole Protocol...No advice about Spring or Dr Okeigwe, only advice, more transparency, about how long of a process IVF is...Really great, clean clinic, staff was always nice! I never had an issues with contacting the clinic, having appointments...
Megan [nurse at Spring Fertility] was the MVP of this process. I talked to Megan more than any other staff member. She was very kind, responsive and easy to talk to me. I would have had much more anxiety and confusion around the whole process without Megan...Really great, clean clinic, staff was always nice! I never had an issues with contacting the clinic, having appointments, etc. I also really appreciated the clean bathrooms and available snacks for when I had my blood drawn...
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Nothing but good things to say. I never felt rushed, Dr Okeigwe always answered all my questions and showed compassion. I only wish she could have performed all my procedures so that maybe we could have found the polyp sooner.
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
No advice about Spring or Dr Okeigwe, only advice, more transparency, about how long of a process IVF is.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Everyone was so kind, responsive and did everything to keep me informed and working towards our goal.
Describe the protocols Ijeoma Okeigwe used in your cycles at Spring Fertility East Bay and their degree of success.
Natural/Letrozole Protocol
Describe your experience with your nurse at Spring Fertility East Bay. (Assigned nurse: Megan Crowe)
Megan was the MVP of this process. I talked to Megan more than any other staff member. She was very kind, responsive and easy to talk to me. I would have had much more anxiety and confusion around the whole process without Megan.
Describe your experience with Spring Fertility East Bay.
Really great, clean clinic, staff was always nice! I never had an issues with contacting the clinic, having appointments, etc. I also really appreciated the clean bathrooms and available snacks for when I had my blood drawn.
Describe the costs associated with your care under Ijeoma Okeigwe at Spring Fertility East Bay.
Around $40,000
Describe Ijeoma Okeigwe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility East Bay.
Our preference was one.
9
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2023, 8 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Okiegwe was incredibly warm and understanding...bedside manner is outstanding...never once made me feel like I wasn't a human patient...was incredibly thorough in the consultation and with each appointment..she did a wonderful job explaining the treatment and procedure to me as well.
[Spring Fertility East Bay] is incredibly tech savvy, which makes scheduling your appointments and understanding your medication very easy...was always very easy for me to follow-along and understand what I had to do for that day of my treatment...nursing staff at Spring were compassionate, kind, and warm.
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okiegwe was incredibly thorough in the consultation and with each appointment. I felt very lucky to have Dr. Okiegwe as my doctor and she did a wonderful job explaining the treatment and procedure to me as well.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okiegwe was incredibly warm and understanding. Her bedside manner is outstanding! She never once made me feel like I wasn't a human patient.
Describe your experience with your nurse at Spring Fertility East Bay. (Assigned nurse: Monica)
The nursing staff at Spring were compassionate, kind, and warm. They really made me feel incredibly at ease on retreival day. I understood I was in the best care possible.
Describe your experience with Spring Fertility East Bay.
This clinic is incredibly tech savvy, which makes scheduling your appointments and understanding your medication very easy. It was always very easy for me to follow-along and understand what I had to do for that day of my treatment.
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 29 Eggs Frozen
NPS
10
NPS
10
Age 31
30 Egg Freezing
European
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
273 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe is so warm and personable. She took over my care while my doctor was out for a conference and the transition was seamless. She did a phenomenal job performing my procedure and made sure I had medication to help with OHSS...performed my egg retrieval procedure. She did a phenomenal job of explaining everything that would happen before the procedure and then again, just before the procedure. She's a wonderful doctor.
Spring is a great clinic. The facilities are new and up to date. The staff is incredibly friendly and prompt--I never waited longer than 2-3 minutes for my appointment. I had a great experience working with Spring...Dr. Okeigwe performed my egg retrieval procedure. She did a phenomenal job of explaining everything that would happen before the procedure and then again, just before the procedure. She's a wonderful doctor.
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe performed my egg retrieval procedure. She did a phenomenal job of explaining everything that would happen before the procedure and then again, just before the procedure. She's a wonderful doctor.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe is so warm and personable. She took over my care while my doctor was out for a conference and the transition was seamless. She did a phenomenal job performing my procedure and made sure I had medication to help with OHSS.
Describe your experience with Spring Fertility East Bay.
Spring is a great clinic. The facilities are new and up to date. The staff is incredibly friendly and prompt--I never waited longer than 2-3 minutes for my appointment. I had a great experience working with Spring.
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
9
Age 41 - 42
2 IVF
Uterine Fibroids
South Asian
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe has the rare combination of extremely high competence and extremely high care/ compassion. She is without a doubt one of the best clinicians I have ever seen...She was extremely kind, warm, and empathetic. She was very compassionate towards me and adjusted her approach based on my needs and fears...Dr. Okeigwe is able to deeply understand and adjust as needed...
[Spring Fertility] Great facility Highly efficient Well organized Calming look and feel High quality equipment Great patient flow Easy access in Oakland Challenges with parking on some days Extremely professional and cordial staff...Dr. Okeigwe has the rare combination of extremely high competence and extremely high care/ compassion. She is without a doubt one of the best clinicians I have ever seen...
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe has the rare combination of extremely high competence and extremely high care/ compassion. She is without a doubt one of the best clinicians I have ever seen. I would recommend her with no hesitation to anyone
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
Be open about anything important to you. Dr. Okeigwe is able to deeply understand and adjust as needed
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
She was extremely kind, warm, and empathetic. She was very compassionate towards me and adjusted her approach based on my needs and fears
Describe your experience with Spring Fertility East Bay.
Great facility Highly efficient Well organized Calming look and feel High quality equipment Great patient flow Easy access in Oakland Challenges with parking on some days Extremely professional and cordial staff
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5