James Donahue

Family Beginnings

Rated 8.8
Strongly recommend: 69%Neutral: 25%Don't recommend: 6%8.8
69% strongly recommend
20 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Miami
Residency
Indiana U.
Fellowship
Med Col of Georgia

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
James Donahue works at

Family Beginnings
Rated 9
Strongly recommend: 70%Neutral: 25%Don't recommend: 5%9

Explore Clinic
Indianapolis North
8435 Clearvista Place, Suite 104
Indianapolis, IN 46256

20 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
10
Age 30
1 IVF
1 Egg Freezing
Anovulation
PCOS
Poor Egg Quality
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
My Husband and I sat face-to-face with Dr. Donahue and he went through the process and then asked if we had questions. He knew I had a medical background and answer the questions Straight forward in a way I understand. He didn’t mention statistics until I asked him about them and he didn’t seem to change the numbers at all depending on how I asked. After our failed cycle, he came in was very compassionate in delivering the reasoning and the results and was very helpful. He helped us decided if we wanted to move forward to another cycle.
She [nurse at Family Beginnings] told me what my numbers were and what numbers we were looking for while doing the scan. After my retrieval when we only had 3 eggs, she was very hopeful for us and reassuring. When we came back at the 5 days and our embryos didn't make it, she was so compassionate...The monitoring appointments were made around my schedule. The nurse completed the procedure. The Doctor was in my specific office 2-3 times a week and then in the other office other days. There was only one time when I had an ultrasound with the nurse and she had question on continuing or changing my protocol and had to call the Dr at the other office.
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue is technically the third doctor that has addressed my infertility over the years. I have been diagnosed PCOS for over five years and my primary care physician is the one that began my fertility treatments with Clomid. I then saw another physician over a course of a year, that treated my infertility unsuccessfully with IUI treatments. I unfortunately have had to deal a lot with physicians pertaining to my fertility and Dr. Donahue‘s bedside manner and compassion was far greater than I could’ve expected. He met with my husband and I to give us details on the procedure and to give us feedback on what he believes we would need for my cycle. He also took in my records from my other physicians. He took time to look through them to see what protocols worked and didn’t work for me. He based his decision on what I’ve already gone through previously. I was very glad that he looked over my paperwork, because I’ve been very resistant to medication and he adjusted medications appropriately. Through my IUIs they changed and increased medications each cycle. The cycle cycle I produced 2 mature sized follicles, but still resulted in a failed cycle. He also listens to me that I ovulate early on injectables and he prescribed me a medication keep me from ovulating early. He also monitored my blood levels early to make sure that I did not ovulate too soon. Dr. Donahue adjusted my medication from my last IUI cycle and he changed it to a medication protocol that was better fitting for me. I was able to make multiple follicles and have 12 eggs at retrieval. Dr. Donahue thoroughly examined my eggs after my retrieval and he was able to tell that my egg quality is not what it shows on an ultrasound. Out of my 12 eggs, only three of them were considered mature. Out of those three, none of them fertilized. He was very compassionate in delivering the news to me and my husband. He changed my medication protocol for the next cycle I am to complete in a June. He wanted to make it to retrieval days as much as we did. I feel like he listened to me every step of the way. I was comfortable going into it, even though the procedure was something new to me. He also was reachable. If I needed him he was reachable by cell phone or calling the office. Every time I have an appointment, even with just the nurse, I see him and he talks to me about my procedure, how I’m progressing and what the results were that day. He is always very interested in what was happening.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Be your own advocate. If your aren't sure what the Doctor is saying, ask him to repeat it or explain it differently. If you have questions, concerns or input on your protocol, just say it. He listens to everything you say and explains why things will works or won't work for you.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
My Husband and I sat face-to-face with Dr. Donahue and he went through the process and then asked if we had questions. He knew I had a medical background and answer the questions Straight forward in a way I understand. He didn’t mention statistics until I asked him about them and he didn’t seem to change the numbers at all depending on how I asked. After our failed cycle, he came in was very compassionate in delivering the reasoning and the results and was very helpful. He helped us decided if we wanted to move forward to another cycle.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
Thankfully we had some previous information to go off of. I used injectables with a previous physician for 2 of my 4 IUI procedures. Dr. Donahue took that information and changed a little. I stayed on Follitropin (the only change was brand from follistim to gonal F) for my Invocell cycle. We increased my dosage. The last time I took the Follistim, I had one follicle of mature size and on that was close to mature. With it being an IUI I do not know if that follicle contained an egg or a mature egg for that matter. My first month I was on birth control to regulate my cycle and shrink cysts from my PCOS. I was on 5mg of Letrozole day 2-6. I started the Gonal-F on day 5. I was on 150mg twice a day. Dr Donahue was aware that I had a history of ovulating early on injectables and therefore we did bloodwork and my first ultrasound early. Day 10 we did my scan and the largest follicle I had was close to 14mm. One on each ovary. I had several others that were near 9-10mm. That evening we increased my dosage of gonal F to 225units from then until the morning of Day 13. We did another Ultrasound on Day 12. This time it showed My two dominate follicles (on each side) were 16-18. I took Cetrotide day 11, 12, 13 to stop my from ovulation early. (That ended up being a good thing because my ovulation predictor started to rise on a home test.) Finally retrieval day was set for day 15. The evening of cycle day 13 I took HCG (Pregnyl) trigger shot. I went in for retrieval at 8 am that Sunday morning. We got the news that upwards of ten follicles were on each side. We only retrieved 12 eggs from the procedure. Dr Donahue determined that only 3 of them had fully matured to correct formation and size. We did ICSI, inseminated all three eggs and implanted them in the INVOcell device. After 5 days, not a single egg had fertilized.
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Kim)
The first appointment I was nervous. The nurse took me in and did the normal intake questions along with vitals. She lead us back to the conference room where we consulted with Dr Donahue. The next few appointments were where we really got to know Kim. She did my baseline scan before I started my treatment. She explained the procedure before and while she was doing the exam. She told me what my numbers were and what numbers we were looking for while doing the scan. After my retrieval when we only had 3 eggs, she was very hopeful for us and reassuring. When we came back at the 5 days and our embryos didn't make it, she was so compassionate. She hugged me and get tearful with me. She and Dr Donahue said that would discuss details with us on another cycle if and when we were ready. We were told to take our time getting ready and to not rush out before we were ready. The other nurses or assistance in the office at the front desk were kind and compassionate too. They have been great at relating messages between myself and the Doctor or Nurse.
Describe your experience with Family Beginnings.
The clinic has a nice office space and is very clean. I think they could benefit from another Nurse, just to assist the current Nurse. By nature she is a fast paced person and at first comes off as she is rushing, but she really isn't. She always has the time or makes the time for me. They also schedule the appointments appropriately to allow the Nurse adequate time with the patients. She can answer questions, help with billing questions, give education and instruction on the new medications and how to work the injectors. I never waited more than 8-10 minutes past a scheduled appointment. I unfortunately had my retrieval day land on a weekend. While I know that didn't want to work the weekend I never saw that out of them. They were kind and never pushy.
Describe your experience with your monitoring appointments at Family Beginnings.
The monitoring appointments were made around my schedule. The nurse completed the procedure. The Doctor was in my specific office 2-3 times a week and then in the other office other days. There was only one time when I had an ultrasound with the nurse and she had question on continuing or changing my protocol and had to call the Dr at the other office. There is also another Doctor there, but not my main physician. She was able to get results within minutes. All my other scans the doctor was meet us at the end of the ultrasound to discuss if there were changes or if we were staying right on track.
Describe the costs associated with your care under James Donahue at Family Beginnings.
My medication protocol alone was roughly $2800. My insurance covered part of the antibiotic and letrozole, which saved me about $25 dollars overall. My initial office visit, trial transfer and infectious disease panel labs were $610. My baseline scan was $305. My day 10 and 12 follicle scans and bloodwork were $240 a piece. My retrieval, INVOcell and transfer was $5,500. The anesthesiologist for the retrieval was $470. The other thing we didn't pay last time, but is an option is $1000 for cryopreservation, if multiple eggs are fertilized. The overall cost was $7,365. Not including the cryopreservation, medication or travel costs.
Describe James Donahue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Family Beginnings.
My Dr and I did discuss on the number of embryos we would transfer. He said he most often dose two, but in some cases (and requests) he will only transfer one. He knew we wanted to transfer two from the beginning. He made us aware that twins are a possibility when transferring two. He also stated that on the rare occasion the egg can split and we could have more than two babies. He was clear on the possibilities and reasoning.
9
Doctor
James Donahue
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2019, Unknown Success
NPS
7
NPS
10
Age 23 - 27
1 IVF
Tubal Blockage
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Donahue always made sure I was educated about my treatments...I believe Dr. Donahue is constantly learning and he has the medical certificates to prove it. I will definitely go back to Dr. Donahue when we can afford another Invocell cycle...My doctor recommended I transfer 2 embryos on my first try because I am young and didn’t mind the idea of a multiple pregnancy. Looking back I wish I would have just transferred 1
The [Family Beginnings] clinic as a whole is a very nice, clean, and private facility. The only negative comment I have is that times may be longer than 20 minutes on busier days. Since it is a smaller office sometimes it is normal for them to get behind. They really take their time with every client which is why sometimes that happens. I do feel that everyone gets equal attention. The office offers newer processes.
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue once called me after my failed cycle while he was on a vacation with his family in Germany! He treated me like I was a member of his family. He was very compassionate and had great bedside manor. I have had 2 surgeries and 2 cycles of Invocell and he was always knowledgeable and honest. The fact that he offered invocell was very cool. Invocell is only offered at his office. For those who don’t know the Invocell process it is a new technology less medicated mini IVF. Also a bit less costly. I believe Dr. Donahue is constantly learning and he has the medical certificates to prove it. I will definitely go back to Dr. Donahue when we can afford another Invocell cycle.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Make sure you think of ALL questions before you go into his office on the first visit. I would also recommend seeing what types of medications they may be able to help with.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
Dr. Donahue always made sure I was educated about my treatments. Him and his office manager Kim were very compassionate and treated me like family. I felt like I was their only patient during my appointments. They took their time and made sure I had all my questions answered. They would call me back within a few hours on any given day. They were very professional.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
ERA test small pap like test that checks which day is optimal to transfer an embryo. Results I am receptive on day 14. HSG - X-ray to check my Fallopian tubes by injecting dye to determine if they’re blocked. Results were that mine were blocked laparoscopic surgery - I had an ectopic and the surgery helped to unblock and remove tubes. Invocell - Mini IVF Less medication and embryos are incubated in small device inside of the uterus instead of in the lab like conventional IVF. Results 2 failed transfers 1 frozen / 1 fresh. Sperm analysis results husbands sperm was great!
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Kim )
Kim did all she could to get to know me on a personal level. Kim was very prompt responding to any question phone or email. I always knew I would get a call back from Kim within 2 hours of leaving a message with the front office. She was the face of the office and very compassionate. Someone who was very important to have during this process.
Describe your experience with Family Beginnings.
The clinic as a whole is a very nice, clean, and private facility. The only negative comment I have is that times may be longer than 20 minutes on busier days. Since it is a smaller office sometimes it is normal for them to get behind. They really take their time with every client which is why sometimes that happens. I do feel that everyone gets equal attention. The office offers newer processes. Dr. Donahue keeps up to date with the newest technology. I would suggest couples with smaller issues like blocked Fallopian tubes (like me) or lgbt to check into INVOCELL. Dr. Donahue is the only doctor in Indiana who offers INVOCELL and I think it might be what eventually gets us pregnant. Invocell is a fraction of the cost of IVF and less meds. Dr. Donahue has a wide range of things that he can do for couples wanting to conceive with all different backgrounds. Give him a try. Schedule a consult and see for yourself.
Describe your experience with your monitoring appointments at Family Beginnings.
Monitoring appointments was always an in and out experience which made it easier to leave and get back to work within a reasonable time as long as the office wasn’t running behind for the day. I never had a problem scheduling last minute monitoring appointments.
Describe the costs associated with your care under James Donahue at Family Beginnings.
For my laparoscopic surgery insurance covered it so the costs were not clear. INVOCELL $6500 plus medications which were around $2500. Dr. Donahue also offers embryo freezing for an additional fee + each year frozen after. Dr. Donahue’s costs are clearly available on his website to view anytime. I felt like they were very reasonable compared to other clinics in my area.
Describe James Donahue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Family Beginnings.
My doctor recommended I transfer 2 embryos on my first try because I am young and didn’t mind the idea of a multiple pregnancy. Looking back I wish I would have just transferred 1.
7
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2018 - 2019, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
PCOS
European
Income $50K - $99K
Operations
2nd of 2 Docs
7 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He's [Dr. Donahue] a very good doctor, very knowledgeable and I liked that he was aggressive with treatments. ... I took quite a bit of FSH (150 iu 2X a day for 9 days). I ended up having 17 eggs but of those only 3 made it to embryo stage. ... I did the INVOcell IVF procedure, where they take ICSI fertilized eggs and put them in a device that gets put back in the body for 5 days of incubation.
The staff [at Family Beginnings] can be a little goofy because it's a family-run clinic and they all know each other really well. But I liked it because fertility clinics can feel very solemn in their atmospheres. Their practice felt more upbeat. ... [nurse] Kim was great! She was always positive and straightforward with her information. ... Full cycle of INVOcell with all ultrasounds, medications, appointments, and procedures came in at about $9000 total.
How was your experience with James Donahue at Family Beginnings?
He's a very good doctor, very knowledgeable and I liked that he was aggressive with treatments. My previous doctor was far too conservative and I ended up switching because I wasn't having success at her office.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Ask about the INVOcell IVF treatment. His office is the only one in Indiana offering it and I wouldn't have been able to have my twins without this procedure. It made a huge difference for me.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
He's a very caring doctor. He gave out his personal cell phone number to patients if they had questions outside office hours, and he was always there when I needed to talk to him.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
I took quite a bit of FSH (150 iu 2X a day for 9 days). I ended up having 17 eggs but of those only 3 made it to embryo stage. Two were highest quality (my twins) and we recently donated the remaining embryo to science. I did the INVOcell IVF procedure, where they take ICSI fertilized eggs and put them in a device that gets put back in the body for 5 days of incubation.
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Kim)
Kim was great! She was always positive and straightforward with her information.
Describe your experience with Family Beginnings.
The staff can be a little goofy because it's a family-run clinic and they all know each other really well. But I liked it because fertility clinics can feel very solemn in their atmospheres. Their practice felt more upbeat.
Describe the costs associated with your care under James Donahue at Family Beginnings.
Full cycle of INVOcell with all ultrasounds, medications, appointments, and procedures came in at about $9000 total.
Describe James Donahue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Family Beginnings.
My more conservative doctor recommended eSET but it was absolutely unaffordable. Their base IVF was $30K and that would've been an additional fee on top of it. If there's a concern where the mother couldn't carry multiples I could see how that would be beneficial. But I was fine carrying twins, and it was worth the risk for me to transfer two embryos.
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
7
NPS
9
Age 34
1 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
3rd of 4 Docs
2 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
The doctor [Dr. Donahue] met with me to discuss my fertility treatment plan. I am Catholic, so my faith plays a big role in how we proceed. He modified my treatment to match my religious desires while also maximizing our chances for a healthy pregnancy.... He gives his patients his personal cell number so that he is available for questions or concerns if they arise. He does not rush through a visit just to get someone else in the door.
It is a very small clinic [Family Beginnings] - I see this as a plus. The entire staff is available at all times. I have the dr cell phone number and can use it any time that I need it. After having several losses, it is nice to know that when I am going through this process they are there to not on physically support me to but be there emotionally.... Everyone takes their time with the patients. I never left with a questions. If I had a question that I thought of on the way home they were only a phone call away.
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue was amazing. He gives his patients his personal cell number so that he is available for questions or concerns if they arise. He does not rush through a visit just to get someone else in the door. Very rarely do you get a voicemail with this practice - I have already talked to a human when I call. On the rare chance I have had to leave a VM they call you back right away. I feel like a person there and that the truly care.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Their office is not the typical fancy fertility clinic that you would expect. This keeps their prices lower and allows them to focus on the patient.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
The doctor met with me to discuss my fertility treatment plan. I am Catholic, so my faith plays a big role in how we proceed. He modified my treatment to match my religious desires while also maximizing our chances for a healthy pregnancy. He also told me all of our options. He didn't push us to go straight to IVF unless we wanted to. He let me be active in the decision making process while educating me along the way.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
I am getting ready to start IVF. I experienced a miscarriage the month that we were supposed to start trying. I am waiting on his instructions on how we are going to update my protocol based upon blood work and results from my miscarriage.
Describe your experience with the nursing staff at Family Beginnings.
Everyone takes their time with the patients. I never left with a questions. If I had a question that I thought of on the way home they were only a phone call away. They always answered all of my questions and then gave me explanations. No test was performed or anything done without me knowing the reason why it was necessary.
Describe your experience with Family Beginnings.
It is a very small clinic - I see this as a plus. The entire staff is available at all times. I have the dr cell phone number and can use it any time that I need it. After having several losses, it is nice to know that when I am going through this process they are there to not on physically support me to but be there emotionally.
Describe the costs associated with your care under James Donahue at Family Beginnings.
The initial visit (without insurance was about $200). I am still going through the process of IVF so I can't comment fully on the price.
Describe James Donahue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Family Beginnings.
I feel that the entire team has educated me on the risks of transferring one or two with or without testing. They have made it very clear on the risks and why some risks were worth taking and why some weren't. It is one thing to know the risk it is another to know why.
7
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
7
NPS
7
Age 31
Unexplained
European
Income $100K - $199K
Sales Representative
2nd of 3 Docs
2 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Donahue did my IUIs himself and was easily accessible if I had questions or concerns. I felt like he was very involved in my care.... Dr. Donahue was great! He took whatever time necessary to put my mind at ease regarding the process and was extremely focused on the end goal of getting pregnant. He was definitely more aggressive than a previous dr. in regards to risking multiples as long as I was okay with that.
The nurses [Family Beginnings] were very sweet, even when they had to come in on July 4th for an IUI. They never made me feel like a number and were just very sweet.... Strengths - extremely small and only one doctor so everyone is aware of your care and in the loop. I felt like I never had to explain what was going on to anyone! Weaknesses - more so for my husband - there is no deposit room so he had to make his deposit at home and transfer it which can be stressful (keeping it the right temperature, getting there in time, etc.)
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue was great! He took whatever time necessary to put my mind at ease regarding the process and was extremely focused on the end goal of getting pregnant. He was definitely more aggressive than a previous dr. in regards to risking multiples as long as I was okay with that.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
To ask for him to do your IUIs. He indicated that nurses typically did them, but when I told him that was a concern of mine he was happy to do them...even on July 4th!
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
Dr. Donahue did my IUIs himself and was easily accessible if I had questions or concerns. I felt like he was very involved in my care.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
Dr. James was comfortable giving me higher doses of drugs to produce more follicles/eggs due to the fact that IUI had not been successful in the past. He felt that the likelihood of multiples was slim in my case (although he made it clear, they were possible) He also added progesterone to my treatment to help which my previous doctor had not done.
Describe your experience with the nursing staff at Family Beginnings.
The nurses were very sweet, even when they had to come in on July 4th for an IUI. They never made me feel like a number and were just very sweet. I had an IUI that was more painful for whatever reason and the nurse (while remaining professional) was also very nurturing and compassionate. I felt like my mom was in the room with me she was so caring.
Describe your experience with Family Beginnings.
Strengths - extremely small and only one doctor so everyone is aware of your care and in the loop. I felt like I never had to explain what was going on to anyone! Weaknesses - more so for my husband - there is no deposit room so he had to make his deposit at home and transfer it which can be stressful (keeping it the right temperature, getting there in time, etc.)
Describe the costs associated with your care under James Donahue at Family Beginnings.
Our IUIs with Dr. Donahue were a little cheaper I believe. Around $800 (not including medicine)
7
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 34
1 IUI
Black or African-American
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Donahue was the absolute best. We couldn’t have gone with a better doctor. Very kind, understanding about my concerns, gave very detailed information/answers and patient, as well as knowledgeable. He made this process easy for me and my wife to understand and we never left with unanswered questions
There are no weaknesses [about Family Beginnings clinic] but there strengths are being knowledgeable, welcoming, and very friendly. No question is a dumb question, don’t be afraid to ask anything no matter how small. The ladies at the front desk are so nice and the thing I love the most about this clinic is they like to keep updated on their patients even after birth
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue was the absolute best. We couldn’t have gone with a better doctor. Very kind, understanding about my concerns, gave very detailed information/answers and patient, as well as knowledgeable. He made this process easy for me and my wife to understand and we never left with unanswered questions
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Ask every question that you may have
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
Everyone there was very warm and welcoming
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
I started off with pills for 5 days along with injections. My eggs didn’t mature enough the first month. Month 2 was the same thing but my injection meds were upped and I had too many eggs to mature so that cycle got cancelled. Month 3 same thing again with injections being lowered just a little bit and I had 3 eggs to mature. We proceeded with the insemination and took a pregnancy test with a positive result, ultrasound confirmed I was having twins
Describe your experience with the nursing staff at Family Beginnings.
We loved the nursing staff. They were amazing. Every time we went for an appointment it felt like walking into a family members home
Describe your experience with Family Beginnings.
There are no weaknesses but there strengths are being knowledgeable, welcoming, and very friendly. No question is a dumb question, don’t be afraid to ask anything no matter how small. The ladies at the front desk are so nice and the thing I love the most about this clinic is they like to keep updated on their patients even after birth
Describe the costs associated with your care under James Donahue at Family Beginnings.
$6500
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 31
1 IVF
Income $0 - $49K
1st of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr D [Donahue] is a great guy he cares about his patients, he explains everything to you with video pictures and literature. He wants to make sure you fully understand everything. When I got a failed cycle he called me and emailed me so we xould talk about what we should do next and he was sorry it didn't work.... My protocol was low dose hormones I produced 12 eggs they retrieved 9 and 6 fertilized they put 6 in the device and 3 made it out they transferred all 3 I received a positive test at 9 days past transfer but shortly after started bleeding he did recommend doing a frozen cycle with the next cycle.
The clinic [Family Beginnings] is good clean and professional you are greeted with a warm smile. Sometimes you do have to wait but that should be expected with any doctors office. Their nurses are friendly and supportive and willing to take the time to explain everything to you... I did invocell the procedure cost 4500, meds were 1200, plus the other Dr apts it came out to be 8000 for everything... Kim is great maybe over loaded at times but she is good at what she does
How was your experience with James Donahue at Family Beginnings?
Dr D is a great guy he cares about his patients, he explains everything to you with video pictures and literature. He wants to make sure you fully understand everything. When I got a failed cycle he called me and emailed me so we xould talk about what we should do next and he was sorry it didn't work.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Make sure to write everything down
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
They were always warm welcoming explained everything to you made sure you understood everything.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
My protocol was low dose hormones I produced 12 eggs they retrieved 9 and 6 fertilized they put 6 in the device and 3 made it out they transferred all 3 I received a positive test at 9 days past transfer but shortly after started bleeding he did recommend doing a frozen cycle with the next cycle. We currently can't afford to try a second round at this time.
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Kim)
Kim is great maybe over loaded at times but she is good at what she does
Describe your experience with Family Beginnings.
The clinic is good clean and professional you are greeted with a warm smile. Sometimes you do have to wait but that should be expected with any doctors office. Their nurses are friendly and supportive and willing to take the time to explain everything to you
Describe the costs associated with your care under James Donahue at Family Beginnings.
I did invocell the procedure cost 4500, meds were 1200, plus the other Dr apts it came out to be 8000 for everything
Describe James Donahue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Family Beginnings.
Dr D goes with how you embryos look, with mine they were 3 of them and he choose to transfer all three in hopes one would take he only prefers to transfer no more than 2
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 27 - 29
3 IUI
Anovulation
Endometriosis
PCOS
Recurrent Pregnancy Loss
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Donahue] is very open, always available for questions, compassionate and soothing. He doesn't hesitate to bring up other treatment options and make sure you understand everything. He will call you personally when something isn't going as planned to check up on you. He involves everyone that is present at each appointment. Very knowledgeable.... He listens to you wants/needs and is very respectful. He truly wants to help you be successful.
The South office [Family Beginnings] isn't open on Fridays, making for longer travel if my cycle day requires a Friday appointment. My first experience at North office made me not want to go back (u/s tech?). I did go back and it was much better, didn't see the person who ruined my first experience. Sometimes a long wait at both offices, so having early appointment is best...Mini IVF now offered and very reasonable.
How was your experience with James Donahue at Family Beginnings?
He is very open, always available for questions, compassionate and soothing. He doesn't hesitate to bring up other treatment options and make sure you understand everything. He will call you personally when something isn't going as planned to check up on you. He involves everyone that is present at each appointment. Very knowledgeable.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Come with questions and be ready for great answers!
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
He listens to you wants/needs and is very respectful. He truly wants to help you be successful.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
Femara, gonal f 50, hcg, iui, progesterone. 1 mature follicle, neg pregnancy test Next increased gonal f to 75 2 mature follicles, chemical preg Next cycle was miscarriage 3months off. Currently increasing gonal f to 150.
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Gia)
Gia is great. She can run the whole office herself. Always available to talk, explains everything in great depth. Husband loves the way she explains the ultrasounds and whole process.
Describe your experience with Family Beginnings.
The South office isn't open on Fridays, making for longer travel if my cycle day requires a Friday appointment. My first experience at North office made me not want to go back (u/s tech?). I did go back and it was much better, didn't see the person who ruined my first experience. Sometimes a long wait at both offices, so having early appointment is best.
Describe the costs associated with your care under James Donahue at Family Beginnings.
Reasonable compared to others I have seen. Mini IVF now offered and very reasonable.
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
8
NPS
8
Age 24
1 Fertility Medications
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
Income $0 - $49K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I’ve been going for the past four or five months, twice a month the past three months and I’ve only seen the actual Dr. [Dr. James Donahue] twice. Every other time was the scan lady, she would leave to go talk to him then come back and relay what she was told.... Although I do usually feel somewhat rushed, they make sure to answer all my questions and explain things I don’t understand.
They [Family Beginnings] aren’t persistent/lenient when it comes to scans. First time they let me go later in the day when they told me they only do mornings because I work every morning, second time I was told I had to come in the morning or just wait for next cycle. Which I thought was ridiculous since I’m paying so much to them for help.... From what I’ve seen of them they seem very nice. First time I came in for a scan, the lady had no clue I was there for one and told me to call back on cd 12, I had to correct her and tell her it was day 12.
How was your experience with James Donahue at Family Beginnings?
I’ve been going for the past four or five months, twice a month the past three months and I’ve only seen the actual Dr. twice. Every other time was the scan lady, she would leave to go talk to him then come back and relay what she was told.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Don’t expect to see him every visit.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
Although I do usually feel somewhat rushed, they make sure to answer all my questions and explain things I don’t understand.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
I was put on letrozole since Clomid prescribes by another dr was no longer working. After the first month, I didn’t get any viable eggs so I was told I couldn’t do trigger shot. Second time I was put on birth control because I had a huge cyst.
Describe your experience with the nursing staff at Family Beginnings.
From what I’ve seen of them they seem very nice. First time I came in for a scan, the lady had no clue I was there for one and told me to call back on cd 12, I had to correct her and tell her it was day 12.
Describe your experience with Family Beginnings.
They aren’t persistent/lenient when it comes to scans. First time they let me go later in the day when they told me they only do mornings because I work every morning, second time I was told I had to come in the morning or just wait for next cycle. Which I thought was ridiculous since I’m paying so much to them for help.
Describe the costs associated with your care under James Donahue at Family Beginnings.
Prices weren’t persistent. Insurance doesn’t cover anything. Just regular appointments were around $110 each time, with first scan it was $180 but second scan was for some reason $305, wasn’t expecting that one.
8
Doctor
James Donahue
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 30 - 31
1 IUI
Unexplained
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. James Donahue] He always makes sure I understand what the plan is and what each medication does...When the first option doesn’t work he’s always ready to move onto the next thing to save me time...He understands the ultimate goal to get pregnant and won’t waste time on options that aren’t working...[new patient advice]Be upfront with your expectations.
[nurse of Family Beginnings are] Very sweet, compassionate and keep open lines of communication. Flexible with appointment times and understanding to patient needs...Clean clinic, has taken lots of precautions during the COVID-19 pandemic to ensure staff and patient safety...Baseline ultrasounds have always been $305, follow up ultrasounds are roughly $120. Medications vary between $180 (third party) and $6 (offer cheaper options and coupons).
How was your experience with James Donahue at Family Beginnings?
He’s a great doctor who communicates each plan in a way I understand. When the first option doesn’t work he’s always ready to move onto the next thing to save me time. For instance, when the first round of medications didn’t work, he was quick to explain what the next meds would be and how they would work. He understands the ultimate goal to get pregnant and won’t waste time on options that aren’t working.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Be upfront with your expectations.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
He always makes sure I understand what the plan is and what each medication does.
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Kim)
Very sweet, compassionate and keep open lines of communication. Flexible with appointment times and understanding to patient needs.
Describe your experience with Family Beginnings.
Clean clinic, has taken lots of precautions during the COVID-19 pandemic to ensure staff and patient safety. Great staff, very flexible and compassionate. Small staff, very personable. No weaknesses noted at this time.
Describe the costs associated with your care under James Donahue at Family Beginnings.
Baseline ultrasounds have always been $305, follow up ultrasounds are roughly $120. Medications vary between $180 (third party) and $6 (offer cheaper options and coupons).
9
Doctor
James Donahue
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 39 - 40
1 IUI
1 IVF
Endometriosis
Uterine Fibroids
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Even in their busyiest season, he [Dr. James Donahue] made time to have one-on-one conversations with us to make sure we felt comfortable and agreed with the care plan...experience and passion for fertility medicine and professionalism in assisting couples like us start a family left us feeling very confident in sticking with him through two surgical procedures and an unsuccessful IUI procedure...does a very thorough job explaining his processes, his beliefs, and his plan...INVOcell fertilization regimen including pharmaceuticals, labs, procedures... so caring and compassionate to my husband and I
With both a south and north side Indianapolis office, Family Beginnings was able to be as flexible as possible to save us from extra miles traveled for treatment and consultations. The medical exam and procedure rooms at the north office were terrific and more than adequately outfit...Dr. Donahue and his whole team of office personnel, fertility nurses, and embryologists were so caring and compassionate to my husband and I. Even in their busyiest season, he made time to have one-on-one conversations with us to make sure we felt comfortable and agreed with the care plan...INVOcell fertilization regimen including pharmaceuticals, la
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue’s experience and passion for fertility medicine and professionalism in assisting couples like us start a family left us feeling very confident in sticking with him through two surgical procedures and an unsuccessful IUI procedure.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Don’t hesitate to ask questions and communicate if there’s anything that feels overwhelming or like informational overload. This can be a lot of brand new info for couples going through these types of appointments for the first time, but Dr. Donahue does a very thorough job explaining his processes, his beliefs, and his plan.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
Dr. Donahue and his whole team of office personnel, fertility nurses, and embryologists were so caring and compassionate to my husband and I. Even in their busyiest season, he made time to have one-on-one conversations with us to make sure we felt comfortable and agreed with the care plan.
Describe your experience with Family Beginnings.
With both a south and north side Indianapolis office, Family Beginnings was able to be as flexible as possible to save us from extra miles traveled for treatment and consultations. The medical exam and procedure rooms at the north office were terrific and more than adequately outfit.
Describe the costs associated with your care under James Donahue at Family Beginnings.
INVOcell fertilization regimen including pharmaceuticals, labs, procedures totaled <$7,500
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 28 - 29
3 IUI
Anovulation
Endometriosis
PCOS
Recurrent Pregnancy Loss
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Donahue is a very nice, down to earth doctor. He explains everything to you, so it's easy to understand. Makes sure he answers any questions...is very open and will answer any and all questions. He explains risks, discusses options and has always been very friendly and available. He got us in immediately both times we experienced problems/miscarriage.
[Nurse at Family Beginnings] Very friendly, available, open to any questions, supportive... About $2000/per IUI cycle with meds...Strengths: communication to patient, availability, quickness of appointments, all employees are supportive, many treatment options available, including InvoCELL, response time to phone calls/voicemails Weakness: communication between north and south office
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue is very open and will answer any and all questions. He explains risks, discusses options and has always been very friendly and available. He got us in immediately both times we experienced problems/miscarriage.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Come with questions and expect answers! Be ready to explore options.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
Dr. Donahue is a very nice, down to earth doctor. He explains everything to you, so it's easy to understand. Makes sure he answers any questions.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
1. 5mg femara cd3-5. 50iu gonal f cd5-9, ovidrel, IUI, 200mg progesterone suppositories 2. 5mg femara cd3-5. 75iu gonal f cd5-9, ovidrel, IUI, 200mg progesterone suppositories 3. 5mg femara cd3-5. 150iu gonal f. cd5-7, 75 IU gonal f cd8-9, ovidrel, IUI, 200mg progesterone suppositories
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Gia)
Gia is just like Dr. Donahue. Very friendly, available, open to any questions, supportive
Describe your experience with Family Beginnings.
Strengths: communication to patient, availability, quickness of appointments, all employees are supportive, many treatment options available, including InvoCELL, response time to phone calls/voicemails Weakness: communication between north and south office
Describe the costs associated with your care under James Donahue at Family Beginnings.
No insurance coverage for fertility services. About $2000/per IUI cycle with meds.
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
9
Age 34 - 35
1 IVF
Endometriosis
Tubal Blockage
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Donahue] is a wonderful listener, top notch skills, gentle, understanding, available, cost effective. He loves to talk and explains himself and the situation. He is always positive and honest. Going thru a positive and a miscarriage at 10 weeks, he was amazing ... Femara for 5 days and gonal f Injections for retrieval. PIO shots and 6mg estrace for transfers
No weaknesses besides nurses are too busy. Clean, 2 locations [Family Beginnings] nice staff. Good prices. Great lab. South location isnt as nice as north but nothing to complain about. Equipment was good as well. I have had a great experience ... She was available to answer any questions. Understanding. Talked to dr d with any questions or concerns.
How was your experience with James Donahue at Family Beginnings?
He is a wonderful listener, top notch skills, gentle, understanding, available, cost effective. He loves to talk and explains himself and the situation. He is always positive and honest. Going thru a positive and a miscarriage at 10 weeks, he was amazing
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Ask questions
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
He listens, goes above and beyond, always available
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
Femara for 5 days and gonal f Injections for retrieval. PIO shots and 6mg estrace for transfers
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Kim)
She was available to answer any questions. Understanding. Talked to dr d with any questions or concerns.
Describe your experience with Family Beginnings.
No weaknesses besides nurses are too busy. Clean, 2 locations nice staff. Good prices. Great lab. South location isnt as nice as north but nothing to complain about. Equipment was good as well. I have had a great experience
Describe the costs associated with your care under James Donahue at Family Beginnings.
Retrieval was total 9k with meds. Transfer 2500
Describe James Donahue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Family Beginnings.
He was on board with patients choice
What specific things went wrong at Family Beginnings?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
9
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 34
1 Fertility Medications
PCOS
Tubal Blockage
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
From the first time I met him [Dr. James Donahue] I felt very comfortable and he talked to me with compassion. He made sure I understood everything we were discussing and would listen to all my questions and give me good advice that I could understand
[The Family Beginnings clinic was] Very clean, compassionate, had no trouble calling and getting answers right away to any questions. Quickly got me in for my Initial consultation and helped me to get my medical records from previous doctors easily.
How was your experience with James Donahue at Family Beginnings?
From the first time I met him I felt very comfortable and he talked to me with compassion. He made sure I understood everything we were discussing and would listen to all my questions and give me good advice that I could understand
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
Him and his staff made me feel very comfortable through out my entire process. Any time I would call with questions they took to time to find the answer for me.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
I did a Hormone Combination Cycle. Day 3-7 was 2.5mg of Letrozole Day 5-9 was Injectable Gonal-F. Day 12 had a ultrasound to see if I had any Follicles and then 10,000 IU of HCG. I chose to do times intercourse instead of the IUI
Describe your experience with the nursing staff at Family Beginnings.
Very friendly and helpful to helping me understand each step of my process
Describe your experience with Family Beginnings.
Very clean, compassionate, had no trouble calling and getting answers right away to any questions. Quickly got me in for my Initial consultation and helped me to get my medical records from previous doctors easily.
Describe the costs associated with your care under James Donahue at Family Beginnings.
In Total it was roughly around $2000 plus $1000 for all medication
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 43
Diminished Ovarian Reserve
Male Factor
Income $50K - $99K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Donahue] was very informative with details and videos and scientific results. He answered all of our questions thoroughly. He was very down to earth and sensitive to our situation. It felt like he actually cared about us rather than us being a number in his clinic.... He discussed with us the new invocell process and mapped out what an ivf calendar and process will look like. He also showed us what other elective tests he does in order to have a higher success rate for a healthy baby.
Everyone there [Family Beginnings] was so kind and warm, it was really great! They focused on you individually and weren’t distracted. They were very informative and answered all of our questions thoroughly and not rushed.... He [Dr. Will] discussed with us the new invocell process and mapped out what an ivf calendar and process will look like. He also showed us what other elective tests he does in order to have a higher success rate for a healthy baby.
How was your experience with James Donahue at Family Beginnings?
He was very informative with details and videos and scientific results. He answered all of our questions thoroughly. He was very down to earth and sensitive to our situation. It felt like he actually cared about us rather than us being a number in his clinic.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Ask him lots of questions
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
He was very personable and easy to talk to. He showed us videos of procedures also.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
He discussed with us the new invocell process and mapped out what an ivf calendar and process will look like. He also showed us what other elective tests he does in order to have a higher success rate for a healthy baby.
Describe your experience with your nurse at Family Beginnings. (Assigned nurse: Sherrie Eoff )
She was so nice and caring and supportive. She made the visit calming for us.
Describe your experience with Family Beginnings.
Everyone there was so kind and warm, it was really great! They focused on you individually and weren’t distracted. They were very informative and answered all of our questions thoroughly and not rushed.
Describe the costs associated with your care under James Donahue at Family Beginnings.
So far it was for a consultation and some blood work for me.
Describe James Donahue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Family Beginnings.
None
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2018, Unknown Success
NPS
7
NPS
7
Age 35 - 38
2 IUI
Endometriosis
Unexplained
Latinx
Income $50K - $99K
1st of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Donahue is thoughtful and takes time for patients. He makes himself available for questions and explains everything. He offers his email address and home phone number for emergencies, too. He is friendly when dealing with me and my husband.... We began small, with medicated cycles, then IUI. When I had pelvic pain the Dr. was very responsive and we discovered my endometriosis. Now we are doing a cycle with InvoCell.
Nurses [at Family Beginnings] were kind and took time. They emphasized that I should call them if I had any questions at all and not worry if I was bothering them.... Fair price, great doctors, great nurses. The staff is kind and compassionate. Patients should ask a lot of questions, just as general rule of practice with any doctor. They give you great protocol information and pricing sheets.
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue is thoughtful and takes time for patients. He makes himself available for questions and explains everything. He offers his email address and home phone number for emergencies, too. He is friendly when dealing with me and my husband.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Write down questions prior to appointments and call if you think of anything later.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
The doctor is very down to earth and takes time with patients.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
We began small, with medicated cycles, then IUI. When I had pelvic pain the Dr. was very responsive and we discovered my endometriosis. Now we are doing a cycle with InvoCell.
Describe your experience with the nursing staff at Family Beginnings.
Nurses were kind and took time. They emphasized that I should call them if I had any questions at all and not worry if I was bothering them.
Describe your experience with Family Beginnings.
Fair price, great doctors, great nurses. The staff is kind and compassionate. Patients should ask a lot of questions, just as general rule of practice with any doctor. They give you great protocol information and pricing sheets.
7
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
5
NPS
7
Age 32 - 33
1 IVF
Unexplained
European
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
As a doctor [James Donahue] I feel he was invested and did care about his patients but I think he could have explained certain things better. I have a low AMH and they didn’t give much detail regarding that. I was just instructed to up my doses and to start supplements. I later learned I wasn’t taking the correct supplements...things are not explained in detail unless asked.
Family Beginnings is small and more personable...The nurses were nice but the office was a little unorganized. Being called multiple times by same or different staff to relay messages which is better than no contact at all...things are not explained in detail unless asked...[Dr. James Donahue] was invested in the process with us and not just another number in the office.
How was your experience with James Donahue at Family Beginnings?
As a doctor I feel he was invested and did care about his patients but I think he could have explained certain things better. I have a low AMH and they didn’t give much detail regarding that. I was just instructed to up my doses and to start supplements. I later learned I wasn’t taking the correct supplements. I should have asked for more information but I was upset with these new findings that I didn’t.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
To be your own advocate. He does care but don’t be afraid to be more vocal.
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
I felt like a human because he was invested in the process with us and not just another number in the office.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
DHEA & CoQ10 to help increase egg amount. Did not help and later learned I wasn’t taking the correct CoQ10. Gonal f 150 Menopur 75 HCG Progesterone Resulted in a negative pregnancy test
Describe your experience with the nursing staff at Family Beginnings.
The nurses were nice but the office was a little unorganized. Being called multiple times by same or different staff to relay messages which is better than no contact at all.
Describe your experience with Family Beginnings.
Some strengths the office had are that it is small and more personable. The doctor and nurses were all nice. Some weaknesses the office had was being unorganized and things are not explained in detail unless asked.
Describe the costs associated with your care under James Donahue at Family Beginnings.
Consult $110 IVF w ICSI $6,110 Baseline $305 Day 10 & 12 scan $360 Anesthesia (unsure) Medications $2,932 Bloodwork (unsure)
Describe James Donahue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Family Beginnings.
Dr. Donahue did not have a preference.
5
Doctor
James Donahue
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
7
NPS
8
Age 28 - 29
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Immunological
Income $50K - $99K
2nd of 4 Docs
10 IUI With Other Docs
3 IVF With Other Docs
3 Embryo Freezing With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. James Donahue] will spend as long as needed with you to make sure you understand everything and don't have any questions. He called personally after our IVF cycle to let us know that our egg didn't fertilize. He was willing to try different protocols to find something that would work... we used both Lupron protocols and neither one worked for us. he was open to trying a go aggressive approach after I did another round with a Dr out of state and had better success
they [Family Beginnings] have their own lab so that is very convenient and they have offices on both sides of time which makes it easier for getting to appointments . they are able to get you in to see the doctor fairly quickly... the nurse isn't the greatest and can come across very short sometimes but she gets things done... we used both Lupron protocols and neither one worked for us. he was open to trying a go aggressive approach after I did another round with a Dr out of state and had better success
How was your experience with James Donahue at Family Beginnings?
He will spend as long as needed with you to make sure you understand everything and don't have any questions. He called personally after our IVF cycle to let us know that our egg didn't fertilize. He was willing to try different protocols to find something that would work
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
go in with questions and he will make sure they are all answered
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
He spent a lot of time going over things with us making sure we understood everything since this was our first round of IVF.
Describe the protocols James Donahue used in your cycles at Family Beginnings and their degree of success.
we used both Lupron protocols and neither one worked for us. he was open to trying a go aggressive approach after I did another round with a Dr out of state and had better success
Describe your experience with the nursing staff at Family Beginnings.
the nurse isn't the greatest and can come across very short sometimes but she gets things done
Describe your experience with Family Beginnings.
they have their own lab so that is very convenient and they have offices on both sides of time which makes it easier for getting to appointments . they are able to get you in to see the doctor fairly quickly
Describe the costs associated with your care under James Donahue at Family Beginnings.
they are in line with other providers in the area
7
Doctor
James Donahue
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015, Consult
NPS
10
NPS
10
Age 25
Tubal Blockage
Latinx
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The minute you walk through the door, you just feel warm and welcomed. Dr. Donahue explained in great detail the process, the pros, the cons. He made me feel comfortable and I wasn't treated just a number. He answered any questions I had and listened to every concern.... The waiting room [at Family Beginnings- Indianapolis North] was nice and very welcoming. While waiting, I never once felt awkward. The clinic as a whole was well organized and everyone worked as a team! They were a great team and that's important in treatment I feel
The waiting room [at Family Beginnings- Indianapolis North] was nice and very welcoming. While waiting, I never once felt awkward. The clinic as a whole was well organized and everyone worked as a team! They were a great team and that's important in treatment I feel!... The minute you walk through the door, you just feel warm and welcomed. Dr. Donahue explained in great detail the process, the pros, the cons. He made me feel comfortable and I wasn't treated just a number. He answered any questions I had and listened to every concern.
How was your experience with James Donahue at Family Beginnings?
The minute you walk through the door, you just feel warm and welcomed. Dr. Donahue explained in great detail the process, the pros, the cons. He made me feel comfortable and I wasn't treated just a number. He answered any questions I had and listened to every concern.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
He's a great doctor and ibwould say that they're in good hands!
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
He made sure I understood everything that was said about treatment. He was down to earth and just made you feel welcomed and like you were in good hands!
Describe your experience with the nursing staff at Family Beginnings.
They were excellent!
Describe your experience with Family Beginnings.
The waiting room was nice and very welcoming. While waiting, I never once felt awkward. The clinic as a whole was well organized and everyone worked as a team! They were a great team and that's important in treatment I feel!
Describe the costs associated with your care under James Donahue at Family Beginnings.
The grand total was around the $10,000 mark. I can't specify exactly what cost what.
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Family Beginnings
Indianapolis North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2006 - 2012, Successful
NPS
10
NPS
10
Age 31 - 37
1 IVF
Male Factor
European
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Donahue is knowledgeable and passionate about his work! He took time to explain the details to us. I remember our first consultation and we were there for such a long time while he explained the entire process to us.... Kind, compassionate, but like most clinics they [Family Beginnings] are very busy. However, we were never treated like a number, always treated like humans going through an emotional process. Would highly recommend Family Beginnings practice.
Kind, compassionate, but like most clinics they [Family Beginnings] are very busy. However, we were never treated like a number, always treated like humans going through an emotional process. Would highly recommend Family Beginnings practice.... Dr. Donahue is knowledgeable and passionate about his work! He took time to explain the details to us. I remember our first consultation and we were there for such a long time while he explained the entire process to us.
How was your experience with James Donahue at Family Beginnings?
Dr. Donahue is knowledgeable and passionate about his work! He took time to explain the details to us. I remember our first consultation and we were there for such a long time while he explained the entire process to us.
What's one piece of advice would you give a prospective patient of James Donahue at Family Beginnings?
Quirky but awesome
During treatment, were you treated like a number or a human with James Donahue at Family Beginnings?
Very personal and caring
Describe your experience with Family Beginnings.
Kind, compassionate, but like most clinics they are very busy. However, we were never treated like a number, always treated like humans going through an emotional process. Would highly recommend Family Beginnings practice.
10
Doctor
James Donahue
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Family Beginnings
Indianapolis South (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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