James P. Lin (OB/GYN)

Incinta Fertility Center

Rated 8.9
Strongly recommend: 82%Neutral: 9%Don't recommend: 9%8.9
82% strongly recommend
27 reviews
Humanity
8.7
8.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.7
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.8
8.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Rosalind Franklin
Residency
St. Barnabas Medical Center

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
James P. Lin (OB/GYN) works at

Incinta Fertility Center
Rated 10
Strongly recommend: 100%10

Explore Clinic
Torrance
21545 Hawthorne Blvd, Pavilion B
Torrance, CA 90503
James P. Lin (OB/GYN) works at

Reproductive Fertility Center
Rated 8.7
Strongly recommend: 67%Neutral: 28%Don't recommend: 6%8.7

Explore Clinic
Alhambra
723 S Garfield Ave., suite 203
Alhambra, CA 91801
Corona
400 E Rincon, suite 108
Corona, CA 92879
Irvine
16300 Sand Canyon Ave, 9th Floor
Irvine, CA 92618
Los Angeles
8635 W 3rd St., suite 1170W
Los Angeles, CA 90048
Show 2 more

27 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 9 Eggs Frozen
NPS
10
NPS
9
Age 40 - 41
1 Egg Freezing
East Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I feel that he [Dr. Lin] is a combination of experience and pragmatism balanced with an affable, relaxed demeanor. Once you are in your cycle, you have access to Dr. Lin via cell phone for any issues that arise...I felt that both Dr. Lin was open to my specific questions and gave mindful answers...Dr. Lin travels between OC, LA, and the IE to service his patients, and the nursing and clinical coordinator staff travel with him...I never had to see a backup doctor during my care...
When I called the main line [at Reproductive Fertility Center], I always got ahold of someone during business hours (Saturdays as well). If the person answering did not have the information, someone got back to me within a timely fashion. I found all the nurses capable and professional...it has a satellite office in Alhambra (despite being Irvine and Corona based) available for monitoring...Dr. Lin travels between OC, LA, and the IE to service his patients, and the nursing and clinical coordinator staff travel with him....
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin has been in the ART / IVF industry for a long while, and has a thriving practice. I feel that he is a combination of experience and pragmatism balanced with an affable, relaxed demeanor. Once you are in your cycle, you have access to Dr. Lin via cell phone for any issues that arise. I had a medication spill one evening, and was able to text Dr. Lin and he replied calmly, reassuringly how to handle. The office line also has an after hours service, and you have your coordinator's email as well. But knowing that in case of emergency, Dr. Lin was reachable was a nice comfort / safety. I am a patient who does a lot of reading, research, and stays in the know about elements of various protocols and trends. I felt that both Dr. Lin was open to my specific questions and gave mindful answers. One thing I appreciated, and which actually helped me choose this clinic, is that it has a satellite office in Alhambra (despite being Irvine and Corona based) available for monitoring. I was really only reviewing clinics in Los Angeles, and since Alhambra is accessible from LA, it made the difference of ruling out this practice for being OC-based (on distance alone). Dr. Lin travels between OC, LA, and the IE to service his patients, and the nursing and clinical coordinator staff travel with him. I think you have to love what you do, to want to drive into three different offices each week.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Do your homework, then go with your gut. Good luck! If you have questions about insurance or payment plans, their billing and coordinator staff are very reachable via email.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
I interviewed 3 RE's from my shortlist (whittled down via extensive research), and Dr. Lin was in my final two contenders. He is the head of 3 locations and a large staff, but always had a calm, affable demeanor. He felt a like a caring uncle who is relaxed and attentive in his work.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
Dr. Lin did my third retrieval, after two I had done with another clinic: Antagonist, Natural Start (no priming). Began stims on Cycle Day 3. Gonal 225, Menopur 225. Cetrotide added halfway through stims. Ovidrel Trigger. The clinic offers acupuncture services and provides a list of suggested supplements. I had already been doing acupuncture from a sliding scale practitioner (sporadically, 6-months prior), as I believe in acupuncture in general and had begun supplements from "It Starts with the Egg" many months before beginning egg/embryo freezing. Results are similar to previous two cycles (different clinic) on Microdose Leuprolide Protocol aka Flare Protocol. Gonal 300, Menopur 150. Pregnyl 10000 Trigger. I asked both Dr. Lin and my previous doctor about Omnitrope, and neither seemed to feel it makes a difference. I like that both Dr. Lin and my previous doctor do not go over the combined dosage of 450 units stims, as other clinics go above this # and that is the highest dose that is statistically significant to make an impact. This is the first round that I created embryos, so I am awaiting more results.
Describe your experience with Reproductive Fertility Center.
The clinic has a professional staff of all women. When I called the main line, I always got ahold of someone during business hours (Saturdays as well). If the person answering did not have the information, someone got back to me within a timely fashion. I found all the nurses capable and professional. Michelle who runs the front desk at Alhambra on monitoring days was 100% on top of things, with a friendly, caring demeanor, as well as a crisp professionalism. Based on her demeanor alone, I was inclined to shortlist this clinic for my care. I like that they have different locations for monitoring, as I would not have considered this clinic without their Alhambra monitoring branch. When I called my shortlist, I was able to get scheduled with Dr. Lin for a consultation ahead of schedule compared to a lot of other offices. Dr. Lin works a lot of hours (three locations) and enjoys his work. I never had to see a backup doctor during my care. I like that women generally run the day-to-day here, since fertility is a very female-centric experience. Dr. Lin provides his cell for patients that are actively cycling, and I was able to get a response immediately when I had a medication spill. Do be prepared to drive to the Irvine or Corona office if you are an Alhambra patient, as that location is only a satellite office for monitoring (bloodwork, ultrasounds) and consultations. Procedures are conducted at Irvine or Corona (I never had to go to Corona). Dr. Lin is very experienced and has been in the IVF game. My previous doctor was young and perhaps more up on the minute-to-minute trends and evolution of ART, which was a positive. However, the monitoring, being treated like human being (not a number), cleanliness and organization of the clinic was also strong here. My questions were answered respectfully and kindly.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
Initially I consulted with RFC under OOP pricing. The fees were comparable with two other Los Angeles Clinics I had consults with for OOP. When I ended up undergoing treatment here, I was covered under insurance, so the pricing was based on my health plan.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
I believe Dr. Lin chooses single embryo, but we did not discuss in detail, since I am at the freezing stage. Personally, I would only feel comfortable with single embryo transfer due to the risks.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 41 - 42
Diminished Ovarian Reserve
Endometriosis
Uterine Fibroids
European
Income $200K - $499K
Operations
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Lin took the time to learn about me as a person, my unique issues with fertility and causes. I didn’t feel like he followed a standard plan since every person and circumstance is different. Based on my age and complexities, I also appreciated that he took the time to explain my options and why some work better than others for me specifically. I appreciated that support to help me make informed decisions about my treatment.
...the entire team [at Reproductive Fertility Center] have been amazing. They meet their promises - when they say you will hear from them by x, they follow thru - they are considerate, clear in communication, and organized. I appreciated having them be part of my care team...Clinic is clean, organized, modern, welcoming.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr Lin is extremely knowledgeable and has a wealth of experience. He is methodical in his approach, takes the time to explain his strategy and reason behind it, in a way that made perfect sense to me. He presented options clearly which helped me make informed decisions. I appreciated my time with Dr Lin and I only trusted my care in his hands. I had opportunities to see other MDs and decided he is the best fit for our needs.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
As you meet with Dr Lin, have your questions ready, listen closely and ask clarifying questions. When prompted, he is very good to expand on his reasoning to help put your mind at ease. Early on I would walk away without answers, then realized it is my job to speak up when I don’t understand something. Once I started doing that, I got the answers that I needed.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr Lin took the time to learn about me as a person, my unique issues with fertility and causes. I didn’t feel like he followed a standard plan since every person and circumstance is different. Based on my age and complexities, I also appreciated that he took the time to explain my options and why some work better than others for me specifically. I appreciated that support to help me make informed decisions about my treatment.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
Egg retrieval - used Follistim, Menopur, Ganirelix, Ovidrel. I also needed to have fibroid removal - done as outpatient by Dr Lin himself. Post egg implantation, took estrogen (dose adapted based on my labs), progesterone suppositories and injection in oil, and multivitamins.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula)
Paula, Janelle, Adrienne and just the entire team have been amazing. They meet their promises - when they say you will hear from them by x, they follow thru - they are considerate, clear in communication, and organized. I appreciated having them be part of my care team.
Describe your experience with Reproductive Fertility Center.
Clinic is clean, organized, modern, welcoming. The team works well together, has a repeatable strategy and it’s executed well. As a patient, you have so many questions and early on it is so hard to know what to expect….also accounting for all the emotions, it can be a lot. Having a team to direct you, explain the steps and follow thru is very helpful
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
My work offers supplemental insurance that covers a portion of the costs. That process has been difficult, but of no fault to this clinic. Florrie on Dr Lin’s team was very responsive, checked in with me regularly and we devised plans together . I appreciated that support.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
I am of advanced age - we retrieved only 6 eggs, but 3 developed fully. Based on my lower implantation rate risk, we decided together to implant all 3. One of those resulted in an actual baby
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
10
NPS
8
Age 42 - 44
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Latinx
Income $200K - $499K
Operations
1st of 2 Docs
Donor Eggs With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Lin is candid with good bed side manner. He wants to ensure as a patient one thoroughly understands the success probability and options while taking into consideration the financial impact to patients. The history lesson on the evolution of IVF procedures was great during the first consultation...very often I’ve had to wait over an hour for my ultrasound or consultation with Dr. Lin...
[at Reproductive Fertility Center] very often I’ve had to wait over an hour for my ultrasound or consultation with Dr. Lin. The coordinators and assistants would apologize for the wait but the same happened in the next appointment. All for a 30 second ultrasound and 5 minute conversation with the doctor. The times I would meet with my coordinator made the wait worthwhile. She is a beautiful person with the upmost sincere demeanor....
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin is candid with good bed side manner. He wants to ensure as a patient one thoroughly understands the success probability and options while taking into consideration the financial impact to patients. The history lesson on the evolution of IVF procedures was great during the first consultation. After two years of lessons, I’m now an expert. 😀
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Be very clear on your expectations and bring your questions with you to maximize your time during the consultation. Dr. Lin makes himself available to his patients, is ready for your questions and even gave me his cell phone number as a follow up. Never used the cell number but it was a great option. I do appreciate the fact he has done 99% of my ultrasounds and has first hand knowledge of my condition.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
The long time wait even with an appointment. I pride myself to always be on time, however, very often I’ve had to wait over an hour for my ultrasound or consultation with Dr. Lin. The coordinators and assistants would apologize for the wait but the same happened in the next appointment. All for a 30 second ultrasound and 5 minute conversation with the doctor. The times I would meet with my coordinator made the wait worthwhile. She is a beautiful person with the upmost sincere demeanor.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
October 2020, first cycle with letrozole 8 mg per day to measure my ovary tolerance and caused ovarian cysts. February 2021, had an antagonist cycle With gonal f, menopur, ganerelix, and ovidrel. Maximum doses for gonal f and menopur. Only retrieved 3 eggs, no blastocyst created. July 2021, 2nd antagonist cycle, same aforementioned meds with lower doses. Cycle cancelled, zero eggs matured. September 2021, cancelled cycle due to ovarian cysts. After the cancelled cycle my husband and I decided to move on to donor eggs.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Jennifer)
Jennifer is wonderful! She has always been compassionate, made herself available for emailed questions or phone calls, and always returned my calls. She thorough explained the process with each IVF attempt and confirmed if I had meds at home or willing to loan clinic meds if needed.
Describe your experience with Reproductive Fertility Center.
The wait time even with a scheduled appointment needs vast improvement. There were times when my husband and I brought our lunches or snacks because we were at the clinic for hours. The front desk assistants are nice and greet everyone, especially during the pandemic extra attention and precautions for everyone. On occasion, their voices project throughout the waiting room and everyone can hear another patients personal matters.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
I am lucky to be able to use employer insurance coverage for up to 3 IVF cycles and full cost of meds after deductible is met. The maximum paid for meds was $1500, all subsequent was paid by our insurance. Of course, when treatments overlapped into another year the out of pocket maximum reset to zero. Thus far, embryo transfers are 50% covered after co-insurance. Still waiting for this opportunity.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
Dr. Lin was very candid on giving us the option for multiple embryo transfer to help increase implantation odds. He and the nurse advised us on the pros and cons due to my age. Ultimately, we were at ease with multiple embryos.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Reproductive Fertility Center
Corona
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
0
NPS
0
Age 33
2 IUI
Unexplained
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We liked Dr. Lin when we first met him. He was friendly and had a sense of humor. He even provided us with his personal cell number. He did not seem too concerned about our ability to conceive given my age...We did not get a change to speak to Dr. Lin after the first IUI failure to come up with a better plan for my second IUI. The only reason the second IUI protocol was slightly different was because I asked my nurse to change my oral medication.
We initially selected this clinic [Reproductive Fertility Center] due to the location. We then found out that there are several offices where monitoring and procedures are done. The drive was inconvenient...able to accommodate early appointment times...we reached out to our nurse several times by email and did not get a single response.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
We liked Dr. Lin when we first met him. He was friendly and had a sense of humor. He even provided us with his personal cell number. He did not seem too concerned about our ability to conceive given my age, but perhaps he could have been more aggressive in my care given my AFC and AMH. After the initial visit, it felt like we were treated like just a number. We did not have much interaction with Dr. Lin after that, only again when he performed our 2 IUI procedures. The procedures went smoothly, unfortunately they both failed. We did not get a change to speak to Dr. Lin after the first IUI failure to come up with a better plan for my second IUI. The only reason the second IUI protocol was slightly different was because I asked my nurse to change my oral medication.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Hopefully you will get a nurse who is on your side and is responsive.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Brief visits, limited contact
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
We essentially did the same thing for both IUIs with oral medication only. Perhaps he could have suggested injectables or moving onto IVF sooner.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Lori Ruesga)
Our nurse, Lori, was friendly in the beginning when we had our consultation, but we felt that things changed after we began treatment. We ended up taking a break after our last failed IUI. When we were ready to begin again, we reached out to our nurse several times by email and did not get a single response. Fertility can be time sensitive and not receiving any communication at all was really unprofessional.
Describe your experience with Reproductive Fertility Center.
We initially selected this clinic due to the location. We then found out that there are several offices where monitoring and procedures are done. The drive was inconvenient. However, they were able to accommodate early appointment times.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
We did two IUI procedures, which cost about $1200 per cycle + the cost of medication.
0
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
1 of 5
0
Clinic
Reproductive Fertility Center
Alhambra
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
8
NPS
8
Age 41
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
East Asian
South Asian
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Lin is intelligent and professional. He answered our questions and concerns. But I think there are some important skills to improve like listen to his patient, show support/compassion and most importantly encourage or motivate his patients not to lose hope...He discussed this [eSET] before and he prefer single embryo transfer vs. multiple due to risk factors. And we agreed upon it...I will still recommend Dr. Lin but don’t expect too much... I think there’s room to improve by showing sympathy/empathy to his patients.
I will recommend the clinic [Reproductive Fertility Center]. It’s very clean, spacious and have a cozy ambiance. Parking area is huge. The clinic is nicely located, close to the freeway and restaurants. The surrounding looks safe too. The front office receptionists are all very nice and professional. The nurses, acupuncturist and the financial coordinator are all amazing...After meeting insurance deductible, out of pocket maximum around 11-15 thousand dollars. Not including the acupuncture fees.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin is intelligent and professional. He answered our questions and concerns. But I think there are some important skills to improve like listen to his patient, show support/compassion and most importantly encourage or motivate his patients not to lose hope. I have low ovarian reserve so it took a couple of months before my follicle count went up and we decided to proceed with egg retrieval. During the every cycle ultrasound visit I felt at some point he wants us to do the egg retrieval despite the low count follicle because my egg count won’t improve. But me and my partner were pushing to wait another month for a better count.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
I will still recommend Dr. Lin but don’t expect too much.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
I answered neutral because me and my partner didn’t really feel that there is a connection between us and Dr. Lin. I worked in a medical field for a long time and building that rapport with patients is my utmost priority. I’ve been his patient for almost a year and I still feel the same. I think there’s room to improve by showing sympathy/empathy to his patients.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
I took stimulant injections- Gonal F 225 units, Menupur 2-3 vials ( can’t exactly remember) , Ovidrel and Cetrotide. I responded to the treatment I guess. The follicles were growing. However, I remember during my last ultrasound prior to egg retrieval, the ultrasonographer saw a fluid filled cyst on my right tube which most likely related to the stimulant medication (ovarian hyper stimulation). And on the day of post egg retrieval, Dr Lin mentioned that my uterus was flooded with fluids which caused difficulty with the procedure.
Describe your experience with your nurse at Reproductive Fertility Center.
My care coordinator is good. She is very thorough and she communicates well. Always follow up in a timely manner especially with my lab results and any updates.
Describe your experience with Reproductive Fertility Center.
I will recommend the clinic. It’s very clean, spacious and have a cozy ambiance. Parking area is huge. The clinic is nicely located, close to the freeway and restaurants. The surrounding looks safe too. The front office receptionists are all very nice and professional. The nurses, acupuncturist and the financial coordinator are all amazing.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
After meeting insurance deductible, out of pocket maximum around 11-15 thousand dollars. Not including the acupuncture fees.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
He discussed this before and he prefer single embryo transfer vs. multiple due to risk factors. And we agreed upon it.
What specific things went wrong at Reproductive Fertility Center?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Reproductive Fertility Center.
I had a different care coordinator before my current care coordinator. The reason why I requested a change because my cycle was canceled on July due to miscommunication issue or failure of my previous care coordinator to follow through the process. I had my pre-assessment done in June 2021 -completed the US and all the needed testing at their clinic for insurance pre-authorization, gave my verbal consent that I want to proceed with IVF but because the care coordinator forgot that I gave consent the next cycle was canceled due to no insurance pre-authorization yet. I was really upset because that month (July) that we missed the ultrasound could have been a better month when it comes to follicle count. The month of June I had 8 follicles counted via ultrasound. The month of July was missed. The month of August until September was very low count from 1-4 follicles.
8
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Reproductive Fertility Center
Corona
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
8
Age 43 - 44
2 IVF
Poor Egg Quality
Black or African-American
Income $200K - $499K
Lawyer
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Lin is very good at what he does, and his attitude reflects that. He is not warm and friendly, but I'm not doing IVF to make friends. You go to Dr. Lin for his expertise and high success rates, NOT his bedside manner...He is blunt. You should have your questions ready for every appt. He will scribble numbers on your chart, but you need to be ready to ask him what things mean, and what is the next step.
The [Reproductive Fertility Center - Irvine] clinic has a high success rate, and therefore high prices! Full payment is due up front. At no point was I ever given finance options, so know your plan going in...All of the nursing staff are awesome. They more than make up for the doctor's brusque manner. They remember your name and where you are in your treatment and greet you warmly when you enter. Paula and Tara were great with follow up calls and emails to answer any questions I had
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin is very good at what he does, and his attitude reflects that. He is not warm and friendly, but I'm not doing IVF to make friends. You go to Dr. Lin for his expertise and high success rates, NOT his bedside manner.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
He is blunt. You should have your questions ready for every appt. He will scribble numbers on your chart, but you need to be ready to ask him what things mean, and what is the next step.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
I saw the doctor every visit. While he is quite blunt, I appreciate his honesty. His staff is quite warm, and makes up for Dr. Lin's bedside manner
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula Hagan)
All of the nursing staff are awesome. They more than make up for the doctor's brusque manner. They remember your name and where you are in your treatment and greet you warmly when you enter. Paula and Tara were great with follow up calls and emails to answer any questions I had
Describe your experience with Reproductive Fertility Center.
The clinic has a high success rate, and therefore high prices! Full payment is due up front. At no point was I ever given finance options, so know your plan going in. Also, I was surprised how much additional research I had to do on my own to understand the process. They do not do a good job explaining everything beforehand, nor explaining complementary therapies like acupuncture or yoga, that can enhance the efficacy of treatment.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
The prices are astronomical, especially when they do not offer financing. Or if it was available, it was never presented as an option. 2 rounds of IVF, not including meds or frozen embryo transfer was ~$24,000
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
Dr. Lin was very clear that in my case, based on my age and health history, he would only transfer one embryo at a time.
7
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
8
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
10
Age 41 - 42
3 IUI
Latinx
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr James P Lin was very clear on what could be done and what stages he recommended for us to follow. Excellent bed manners and very kind and honest about the results and expectations. During the Covid epidemic he has followed up with us over the phone and letting us know the status and reassuring us that once it's possible to continue we will do so...Dr Lin and his staff have excellent manners and always follow up over the phone and remember you.
Excellent service [at Reproductive Fertility Center], very responsive, great location, very nice and clean, always agreeable and it feels like a spa. Making you feel relaxed and safe...Our Care coordinator has always been very helpful in our whole process as well as the whole staff. Always helpful, kind and respectful. Making sure that we are comfortable and understand what is going on. We really like that they truly involved my husband as well and he feels listen and understood.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr James P Lin was very clear on what could be done and what stages he recommended for us to follow. Excellent bed manners and very kind and honest about the results and expectations. During the Covid epidemic he has followed up with us over the phone and letting us know the status and reassuring us that once it's possible to continue we will do so. He cares about our safety and the regulations dictated.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
You need to meet the Doctors and their staff before making a decision you need to feel comfortable and understood. My husband and I felt that way with Dr. James P. Lin.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Like a human Dr Lin and his staff have excellent manners and always follow up over the phone and remember you.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
We got pregnant before visiting Dr. Lin but we had a miscaraige and due to our age we decided to move forward since we have been trying for a long tome to get pregnant. Doctor Lin was highly recommended by my OB/GYN after our consultation he advised us to start with the UI no more than 3 times. We understood that the % is only 20% but we wanted to try this first as it is less aggressive to the body. We are now waiting to start our IVF hopefully soon after the COVID pandemic.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula Hagen)
Our Care coordinator has always been very helpful in our whole process as well as the whole staff. Always helpful, kind and respectful. Making sure that we are comfortable and understand what is going on. We really like that they truly involved my husband as well and he feels listen and understood.
Describe your experience with Reproductive Fertility Center.
Excellent service, very responsive, great location, very nice and clean, always agreeable and it feels like a spa. Making you feel relaxed and safe. The color are very soothing and it feels that the clinic is well taken care off.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
We are very blessed that my husband insurance covers 90% of the infertility cost
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
we haven't arrived to this stage yet
9
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 29
1 IVF
Male Factor
European
Income $50K - $99K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Lin is very knowledgeable. I did not expect to see him much after our consultation but I was wrong. He performed every single visit of mine. Every ultrasound, egg retrieval and transfer was done by Dr. Lin. He made me feel like I was his top priority even though I know he’s seeing hundreds of patients. When things weren’t looking as they should, instead of cancelling my cycle he upped the meds and had me come back 3 days later to good results!
Strengths: dr Lin and his team [Reproductive Fertility Ctr] are the best. They make you feel welcome and get the job done. They will give you a detailed calendar and check in with you after each and every appointment Weakness: wait times are pretty bad. Sometimes up to an hour before being seen. They often don’t tell you when a urine sample is needed ahead of time (ps it’s the first baseline appt only). I do wish there was an online patient portal with appt reminders
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr Lin is very knowledgeable. I did not expect to see him much after our consultation but I was wrong. He performed every single visit of mine. Every ultrasound, egg retrieval and transfer was done by Dr. Lin. He made me feel like I was his top priority even though I know he’s seeing hundreds of patients. When things weren’t looking as they should, instead of cancelling my cycle he upped the meds and had me come back 3 days later to good results! I’m so thankful we picked his practice and I’m hoping our transfer goes well.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Make your appointments early and always show up early. A 6am appt may easily take until 630 to be seen. I had one 8am appt that ended up taking til 9am to be seen.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
After every scan and blood test, dr Lin would have a one-on-one meeting to go over everything he just saw and how it reflected my treatment. Every afternoon of a blood test and every afternoon after the egg retrieval it reveieved personal phone calls from my coordinator to say how my levels were and how things were progressing. Emails were answered promptly and everyone was so nice
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
One round of IVF for egg retrieval- follistism, Ganirelex, menapur and a Lupron trigger shot. Husband was diagnosed and had mtese surgery with outside clinic. For frozen transfer: estrogen twice a day, progesterone in oil shots, prednisone, baby aspirin, folic acid, z-pack, and endometrium
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula)
Paula was available practically 24:7 via email or phone. I would get a response within a couple of hours. She answered all my questions and never made me feel rushed or crazy.
Describe your experience with Reproductive Fertility Center.
Strengths: dr Lin and his team are the best. They make you feel welcome and get the job done. They will give you a detailed calendar and check in with you after each and every appointment Weakness: wait times are pretty bad. Sometimes up to an hour before being seen. They often don’t tell you when a urine sample is needed ahead of time (ps it’s the first baseline appt only). I do wish there was an online patient portal with appt reminders and medication calendars instead of printed versions.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
Egg retrieval: $8800 one ivf round $600 anesthesia $1500 icsi $2500 medication $4800 pgs testing Total - $18,200 Frozen transfer $3800 for single FEt $500 assisted hatching $300 endoscratch $250 medication $1500 or fee $580 pregnancy ultrasound $635 mock transfer Total: $7,565 Total so far: :$25,765
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
Only discussed doing one embryo at a time. No option for two (but we knew going into it that we wouldn’t not consider this as an option)
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 29 - 30
1 IUI
Male Factor
Unexplained
Latinx
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Lin is a data driven medical professional... and provides his clinical insight regarding the appropriate procedures for the gameplan. Dr. Lin is highly professional and yet displays empathy regarding the struggles associated with infertility.... I have a medical diagnosis of a pituitary tumor (cyst) and due to this I have been on medication (Cabergoline) to help reduce my prolactin levels which are important in trying to get pregnant. In addition my husbands sperm were concerning regarding his morphology and motility.
The clinics [Reproductive Fertility Center] strengths is their effectiveness in communicating with their patients the procedures and medication use, etc. The atmosphere is friendly, welcoming and very clean. Undergoing the stress of already dealing with infertility, this agency provided the emotional and financial support to its patients. Communication is very important when dealing within infertility and this staff is phenomenal.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin is a data driven medical professional (which is exactly what I like regarding any medical concerns) and provides his clinical insight regarding the appropriate procedures for the gameplan. Dr. Lin is highly professional and yet displays empathy regarding the struggles associated with infertility.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
To ask any questions and/or concerns that you may have, Dr. Lin is the medical expert and has many years of experience which made me feel supported through this journey.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin and Reproductive Fertility Center staff are welcoming and very patient in explaining all of the procedures. I felt welcome to address any concerns that I/we had regarding infertility and our specific situation.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
I have a medical diagnosis of a pituitary tumor (cyst) and due to this I have been on medication (Cabergoline) to help reduce my prolactin levels which are important in trying to get pregnant. In addition my husbands sperm were concerning regarding his morphology and motility. Due to this Dr. Lin's treatment strategy was to attempt IUI with oral medications as this was less invasive and a possibility of 5-18% success rate and then move on to IVF (once we were ready and this has a success rate of 50-65%) based upon the data.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Jennifer Cook)
Jennifer is absolutely helpful throughout this whole process and communicates efficiently. The atmosphere provided since day one with this agency has been great. I have asked many questions and Jennifer has been able to walk me through the process.
Describe your experience with Reproductive Fertility Center.
The clinics strengths is their effectiveness in communicating with their patients the procedures and medication use, etc. The atmosphere is friendly, welcoming and very clean. Undergoing the stress of already dealing with infertility, this agency provided the emotional and financial support to its patients. Communication is very important when dealing within infertility and this staff is phenomenal.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
IUI; $1,600 (medications/procedure) Infertility Consultation: $150 meds for pituitary tumor: $50 blood pregnancy test: $90
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
n/a
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
5
NPS
6
Age 38
2 IUI
PCOS
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Lin tends to be difficult to communicate with. He can be very difficult to understand and I don’t feel that he explains things throughly. I often leave there feeling like I have tons of questions. After he does my ultrasound I meet him in his office which usually consists of him scratching out a script and mumbling something about what he is giving me.... I only did two rounds of IUI with Letrizole. I tried the clomid and it made my body grow cysts on my overies. Ultrasounds were done once a week to monitor my follicle growth. And when he thought my follicles were big enough he would prescribe the trigger
I think the clinic runs very smoothly, I never wait very long for my appointment, the staff is all very nice. Everything is very clean and it’s a calming environment. It was difficult to get a copy of my lab results from them and I had to make multiple calls and said it would take a few weeks, which was frustrating....I haven’t had too much interaction with the care coordinator but when I have she was a little short with me. I felt like she didn’t like what I had to say and was acting a bit out off. I will say that I love the nurse practitioners,
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin tends to be difficult to communicate with. He can be very difficult to understand and I don’t feel that he explains things throughly. I often leave there feeling like I have tons of questions. After he does my ultrasound I meet him in his office which usually consists of him scratching out a script and mumbling something about what he is giving me. My husband would also agree that he is difficult to communicate with. During our consultation we both found him difficult to understand.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Write down your questions for each appointment because he does make you feel rushed. I always leave feeling like I have unanswered questions.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
I think the office staff is wonderful and for the most part they make me feel like a human but there are times that I feel like just a number and maybe it is caused by frustration. They do a good job of getting to know you and greeting you by name when you arrive.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
I only did two rounds of IUI with Letrizole. I tried the clomid and it made my body grow cysts on my overies. Ultrasounds were done once a week to monitor my follicle growth. And when he thought my follicles were big enough he would prescribe the trigger shot and do IUI 36 hours later. I got a paper with all the detailed directions and times of everything.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula)
I haven’t had too much interaction with the care coordinator but when I have she was a little short with me. I felt like she didn’t like what I had to say and was acting a bit out off. I will say that I love the nurse practitioners, I feel like I can talk to them, they listen and there is great communication. I often request to see them for ultrasounds because they are easier to communicate with and at this point they can do everything the doctor can.
Describe your experience with Reproductive Fertility Center.
I think the clinic runs very smoothly, I never wait very long for my appointment, the staff is all very nice. Everything is very clean and it’s a calming environment. It was difficult to get a copy of my lab results from them and I had to make multiple calls and said it would take a few weeks, which was frustrating.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
Ultrasounds are $165. The actual IUI procedure $375. Trigger shot $100. Pregnancy blood test $99.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
NA
5
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 36 - 37
1 IUI
1 IVF
Male Factor
Uterine Fibroids
Black or African-American
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
At first Dr. Lin and I didn't hit it off. I ask a lot of questions and I don't think he was ready for that. But I was going to him for his expertise, not bedside manner. However, after getting to know him and he getting to know me, we totally gelled. I saw him at every single visit (which I see is a luxury now that I've moved and have been being monitored by another RE) - he did my ultrasounds and always had a consult directly after. I felt really taken care of there and felt like I got what I paid for because I got to see my RE so much. He explained everything in great detail, using technical terms, which I appreciated, so I could look up exactly what he was saying later on at home. He tried to make pleasant conversation based on non-sensitive things he knew about you, i.e.... work, family etc....
Paula [a nurse at Reproductive Fertility Center] was awesome... she worked around my crazy work travel schedule. Where I wish she'd been more diligent was remembering what medicines I needed. Sometimes she'd call on something last minute that she remembered and because I travelled a ton, I'd have to have it called into a random pharmacy in whatever city I was in for work. The staff there is very nice. I've never had a bad experience with anyone. The girls who take blood are the best too. They get it right the first time everyone and it doesn't hurt.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
At first Dr. Lin and I didn't hit it off. I ask a lot of questions and I don't think he was ready for that. But I was going to him for his expertise, not bedside manner. However, after getting to know him and he getting to know me, we totally gelled. I saw him at every single visit (which I see is a luxury now that I've moved and have been being monitored by another RE) - he did my ultrasounds and always had a consult directly after. I felt really taken care of there and felt like I got what I paid for because I got to see my RE so much. He explained everything in great detail, using technical terms, which I appreciated, so I could look up exactly what he was saying later on at home. He tried to make pleasant conversation based on non-sensitive things he knew about you, i.e.... work, family etc....
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Set the groundwork for what type of patient you are. Do you want to know everything, or will you just trust him? That way you'll both be on the same page. He can also be conservative, but not unreasonable.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr.Lin gives out his cell phone number and answers on the first or second ring after 6PM. He will also text you. He remembers personal things about you and uses them to make conversation or jokes every time he sees you. My nurse Paula was incredibly attentive and worked around my crazy work travel schedule every time. I moved to Tampa, FL for work during my first transfer and they checked on me everyday. They also continued my care with my second transfer which I did with them as well.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
I first did Clomid (50mcg) with timed intercourse. That didn't work. Then we did an IUI with same dosage of Clomid - didn't work. After that I told him I didn't want to waste anymore time or money on IUI and Clomid, so we moved on to IVF. For my egg retrieval, I was on Gonal-F and Menopur. I was also diagnosed with a low thyroid, so 50mg levotyroxine. That protocol produced 12 eggs with 10 mature 8 fertilized 5 biopsied and 3 healthy blastocysts. He found a polyp in my uterus that cancelled my first FET and I ovulated through my second FET so on the 3rd time, he added Lupron to my cycle and was taking Lupron, Progesterone in Oil, Endometrin, Folic Acid, Pre-Natal and Levothyroxine. This cycle we transferred 1 perfect XY blastocyst and resulted in miscarriage at 8 weeks. The cycle I just ended used the same protocol as mentioned above + a pre transfer Endo-Scratch and Heparin for anti clotting since I'd had the previous miscarriage. This cycle we transferred 2 XX blastocyst and are currently 11 weeks pregnant with twins.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula)
Paula was awesome. Like I stated before, she worked around my crazy work travel schedule. Where I wish she'd been more diligent was remembering what medicines I needed. Sometimes she'd call on something last minute that she remembered and because I travelled a ton, I'd have to have it called into a random pharmacy in whatever city I was in for work. The staff there is very nice. I've never had a bad experience with anyone. The girls who take blood are the best too. They get it right the first time everyone and it doesn't hurt.
Describe your experience with Reproductive Fertility Center.
Strengths - expertise, hours of operation, flexibility to schedule, cost, dedicated nurse, track record Opportunities - Dr bedside manner (at first), billing organization
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
I can't remember, but I believe we paid about $12,000 for everything.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
We chose to transfer the strongest embryo first which happened to be my girl. That resulted in miscarriage. This time around, we chose to transfer the two boys knowing we wanted twins. Dr.Lin was in agreement that I was a good candidate for a multiple gestation pregnancy and agreed to transfer both.
What specific things went wrong at Reproductive Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Reproductive Fertility Center.
I've had a few times where my results were never called in to me and when I became an out of town patient, sometimes there were communication breakdowns.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2016, Successful
NPS
10
NPS
10
Age 33 - 39
1 IUI
1 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
For our first IVF cycle he [Dr. James Lin] used two fresh embryos. He gave us a 75% chance of at least one baby. The attempt failed. Our next cycle we transferred the three frozen embryos, he gave us a 50% chance of success and we had twins. Our third cycle was five years later, we chose to put only one embryo in because we didn’t want twins again and it resulted in a chemical pregnancy. Our final attempt we were going to use our last two embryos, one didn’t survive the thawing process so only one was implanted- we had a healthy baby girl.
I think the clinic [Reproductive Fertility Center-Irvine] is great! The staff is caring and knowledgeable. We chose to use them again for a second pregnancy even though it was over an hour drive because we thought it was worth it. I guess a weakness would be that sometimes Dr Lin ran late, and that was frustrating. He was always so busy.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He really cares about his oatients getting pregnant. He also cares about his statistical success, so for him to have good numbers we needed to get pregnant so he was invested for himself too. He gives the impression of being a work-a-holic, which made me feel like I was in good hands. He answered all my questions. He was patient. He has a good sense of humor. We had such a positive experience with him that we went back to him for our second pregnancy, even though we lived an hour away.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Choose him, he is great!
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He really cared and wanted us to succeed in having a baby. We both went to USC so we would talk about football. He seemed personally invested in us getting pregnant. He took the time to answer any and all questions we had. He gave us his personal cell phone number to call him if we needed to.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
Wr had tried 2 cycles of IUI with another doctor to no avail. We did 1 IUI cycle with Dr Lin while taking Clomid. He said statistically if IUI doesn’t work by the third time it is unlikely to ever work, so we then moved on to IVF. I had progesterone shots and suppositories. The shots hurt a lot - even after I was done getting them, and the suppositories are gross - but none of that is Dr Lin’s fault. They were prescribed to thicken uterus lining to increase chances of implantation. There were shots to get my ovaries to hyperstimulate, which worked - I produced 14 egg. We did ICSI where he takes the best soerm and injects it into the best egg, the second best soerm into the second best egg, etc. I don’t remeber all the details, but his office gives out an easy to follow calendar which outlines which medications to take when. They also show you how to do the shots - they even drew on my with a Sharpie so my husband would know where to inject me. They give handouts with explanations for how to do everything. Dr Lin only transfers 5 day embryos, and for new patients he only does frozen embryo transfers because they have been found to be more effective.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula)
Wonderful!!! Extremely supportive through a difficult time. I highly recommend.
Describe your experience with Reproductive Fertility Center.
I think the clinic is great! The staff is caring and knowledgeable. We chose to use them again for a second pregnancy even though it was over an hour drive because we thought it was worth it. I guess a weakness would be that sometimes Dr Lin ran late, and that was frustrating. He was always so busy.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
First time I think it was about $25k for egg retrieval, all the medications and doctor visits for two IVF cycles. We paid upfront for a two cycle package at a discounted rate. The second pregnancy was cheaper because we didn’t need to do egg retrieval since we still had frozen embryos. I don’t remember how much, but if I had to guess, for two frozen embryos cycles including medications and doctor visits, I would say about $11k.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
For our first IVF cycle he used two fresh embryos. He gave us a 75% chance of at least one baby. The attempt failed. Our next cycle we transferred the three frozen embryos, he gave us a 50% chance of success and we had twins. Our third cycle was five years later, we chose to put only one embryo in because we didn’t want twins again and it resulted in a chemical pregnancy. Our final attempt we were going to use our last two embryos, one didn’t survive the thawing process so only one was implanted- we had a healthy baby girl.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 25 - 26
2 IVF
Male Factor
Unexplained
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. James Lin went above and beyond for us...made sure to explain all our options in detail...took the time to listen to our concerns and I never felt rushed or like all our questions were bothersome. He personally called and checked in throughout the cycle. My 1st IVF round with him I became pregnant with identical twins...I unfortunately lost them due to preterm labor at 22 weeks and his compassion and sympathy during our next round when we were ready was remarkable. He always spoke truthfully even if we didn’t like the facts but he always had a plan.
The clinic [Reproductive Fertility Center] has multiple locations which makes it convenient for all those blood tests that will be needed...All the staff I encountered were extremely helpful and caring. Wait times weren’t long and you never felt rushed...They have payment options available...[nursing staff] became like family during that time. Very helpful and we’re always there for whatever was needed.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. James Lin went above and beyond for us. I was his youngest patient he had ever had at the time and he made sure to explain all our options in detail. He took the time to listen to our concerns and I never felt rushed or like all our questions were bothersome. He personally called and checked in throughout the cycle. My 1st IVF round with him I became pregnant with identical twins...I unfortunately lost them due to preterm labor at 22 weeks and his compassion and sympathy during our next round when we were ready was remarkable. He always spoke truthfully even if we didn’t like the facts but he always had a plan. I hope one day to be back for hopefully another miracle!
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
To be patient and trust the process. He will give you his advice and your options and advise what he thinks is best but will always support what you decide.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
They always took their time to answer all questions. Never rushed you and even when running into issues they helped every step of the way.
Describe your experience with the nursing staff at Reproductive Fertility Center.
They became like family during that time. Very helpful and we’re always there for whatever was needed.
Describe your experience with Reproductive Fertility Center.
The clinic has multiple locations which makes it convenient for all those blood tests that will be needed. You don’t have to go to specially one and I went to different ones depending on the day and where I would be. All the staff I encountered were extremely helpful and caring. Wait times weren’t long and you never felt rushed.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
They have payment options available. They are very open and upfront about all costs and seemed to be willing to work with you.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
He will educate you on the options and based off the quality and grade of your embryos advise. He will allow multiple to be transferred if it’s safe for you.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 41 - 42
6 Egg Freezing
Poor Egg Quality
European
Income $100K - $199K
Marketer or PR
4th of 4 Docs
5 IUI With Other Docs
2 IVF With Other Docs
3 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Lin] truly shows compassion while also being honest about your case. I saw him regularly which created trust between us and didn’t just feel like a number in the practice. ... The doctor has also been the one to do my scans and consults immediately after which is not the same at other practices. ... I was almost 41 so we decided to do embryo preservation over the past year to ensure I had enough embryos before transferring knowing my egg reserve would be diminishing.
Reproductive fertility center has been a great experience for me. I found the entire staff from front desk, financial/billing, nursing and doctor truly supporting me in this journey. I’ve gone through 6 egg retrieval’s here and will be transferring this month. ... The office stafff is so wonderful and caring. I don’t feel like a number in the office like I have in other practices. ... Paula [nurse] is amazing. So kind and caring. Super responsive as well!
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin is one of the nicest fertility doctors I’ve been too. He truly shows compassion while also being honest about your case. I saw him regularly which created trust between us and didn’t just feel like a number in the practice. I would highly recommend him and his practice.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
The office stafff is so wonderful and caring. I don’t feel like a number in the office like I have in other practices. The doctor has also been the one to do my scans and consults immediately after which is not the same at other practices.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
After seeing Dr. Lin for the first time, I was almost 41 so we decided to do embryo preservation over the past year to ensure I had enough embryos before transferring knowing my egg reserve would be diminishing. I felt like over that time period he was really able to understand my body and learn what he needed to adjust for my cycles. I am doing my first transfer this month and feel confident that he has learned what will work best for me.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula)
Paula is amazing. So kind and caring. Super responsive as well!
Describe your experience with Reproductive Fertility Center.
Reproductive fertility center has been a great experience for me. I found the entire staff from front desk, financial/billing, nursing and doctor truly supporting me in this journey. I’ve gone through 6 egg retrieval’s here and will be transferring this month.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
Dr. Lin does prefer to single embryo transfers given risks of multiples pregnancies. I think you can convince him to do multiple embryos but he will definitely lay out risks.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
8
NPS
8
Age 30
1 IUI
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Lin shows compassion while also showing his sense of humor, which I appreciate during this very depressing time. I have not seen the results I want yet, but will be continuing with Dr. Lin as I feel he is treating me as an individual, not a statistic.... He takes the time to make sure he goes over all options. I never felt as though he was trying to push treatment on me. He stays in the room until all my questions are answered.
I really enjoyed the nursing staff [Reproductive Fertility Ctr] at the Riverside and Irvine location, but was less than impressed with the diamond bar location. They were not as welcoming and very disorganized. They provided me with a urine cup that was for another patient.... I was an out of pocket patient because my insurance did not cover anything. They did their best to have my general doctor order what he could so that insurance would pay for what they could.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin shows compassion while also showing his sense of humor, which I appreciate during this very depressing time. I have not seen the results I want yet, but will be continuing with Dr. Lin as I feel he is treating me as an individual, not a statistic.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
If you do not have a sense of humor, I would not recommend seeing him. He is quirky and enjoys joking with his patients to lighten the mood while also being serious when he needs to be.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He takes the time to make sure he goes over all options. I never felt as though he was trying to push treatment on me. He stays in the room until all my questions are answered.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
I don't remember
Describe your experience with the nursing staff at Reproductive Fertility Center.
Very compassionate. They were always available to answer my calls and emails.
Describe your experience with Reproductive Fertility Center.
I really enjoyed the nursing staff at the Riverside and Irvine location, but was less than impressed with the diamond bar location. They were not as welcoming and very disorganized. They provided me with a urine cup that was for another patient.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
I was an out of pocket patient because my insurance did not cover anything. They did their best to have my general doctor order what he could so that insurance would pay for what they could. They also gave me a 50% discount for being a cash patient. I would pay after each treatment. I was not charged for follow up ultrasounds which was a relief. Overall, I think I paid about $500-$800, but that was spread out over the course of the treatment.
8
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2014 - 2016, Unsuccessful
NPS
9
NPS
9
Age 35 - 37
3 IVF
Male Factor
Poor Egg Quality
Unexplained
European
East Asian
Income $200K - $499K
1st of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He fully explained every step of the way. We saw him, instead of his nurse or some other assistant, at each visit. We’ve been to other doctors who just ignored us after the negative test result but Dr. Lin always met with us to discuss our next options. ... Dr. Lin was personable and seemed like he care about us. Even though our tries were unsuccessful, we felt that he was dud all he could. We even recommended our friends to his clinic despite not conceiving ourselves.
The clinic [W Coast Fert Ctrs] opens at 6am which is convenient due to our job. This allowed us to make appointments early in the morning before having to go to work. ... We were assigned a person for all questions regarding the financials and one for the treatment portion. ... Since it was one person handling our file, information was never mixed up, there was no delay or waiting all day for someone to call back.
How was your experience with James P. Lin (OB/GYN) at West Coast Fertility Centers?
He fully explained every step of the way. We saw him, instead of his nurse or some other assistant, at each visit. We’ve been to other doctors who just ignored us after the negative test result but Dr. Lin always met with us to discuss our next options.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at West Coast Fertility Centers?
Ask a lot of questions and determine the best, most cost effective options before proceeding
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at West Coast Fertility Centers?
Dr. Lin was personable and seemed like he care about us. Even though our tries were unsuccessful, we felt that he was dud all he could. We even recommended our friends to his clinic despite not conceiving ourselves.
Describe your experience with the nursing staff at West Coast Fertility Centers.
We were assigned a person for all questions regarding the financials and one for the treatment portion. Any questions we had was promptly answered. Since it was one person handling our file, information was never mixed up, there was no delay or waiting all day for someone to call back. They knew exactly what point in the cycle we were at when a concern arose and would quickly address it
Describe your experience with West Coast Fertility Centers.
The clinic opens at 6am which is convenient due to our job. This allowed us to make appointments early in the morning before having to go to work. Dr. Lin personally does all the ultrasounds. I remember one time, he cut his vacation short to make it back for my appointment. He will do transfers and retrieval 365 days a year based on the need of his patients.
Describe the costs associated with your care under James P. Lin (OB/GYN) at West Coast Fertility Centers.
12-15K per cycle which included the retrieval, genetic testing, and transfer. The meds were an additional $3-5K
9
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
West Coast Fertility Centers
Fullerton (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 34
Unexplained
East Asian
Income $100K - $199K
1st of 2 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Lin] made me feel insignificant the very first meeting. I asked him more questions than the information he provided. He’s like a robot, telling you statistics. Not warm at all....He wanted me to try multiple tried of Clomid first as he kept saying I am still young. He made passive aggressive comments about asking my OBGYN to conduct certain tests. I felt like he didn’t want to treat me and wanted the other doctor to work with me.
Good waiting room. Office staff [Reproductive Fertility Center] sometimes runs late from the Irvine location in the morning. Nurses are generally nice....Some appeared more professional than others... Doctor is like a robot. If you don’t mind the interpersonal piece, than I suppose you wouldn’t mind him....[Dr. Lin] started both sessions by telling me the statistics of who should get pregnant
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He made me feel insignificant the very first meeting. I asked him more questions than the information he provided. He’s like a robot, telling you statistics. Not warm at all. Maybe if I spoke Chinese. Maybe because my office visits were covered by insurance but I felt rushed. I left the first visit feeling more confused as I was not sure if this is how the drs are like.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Be extremely cautious and get second opinions
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He started both sessions by telling me the statistics of who should get pregnant and by when and that I was part of the 10%
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
He wanted me to try multiple tried of Clomid first as he kept saying I am still young. He made passive aggressive comments about asking my OBGYN to conduct certain tests. I felt like he didn’t want to treat me and wanted the other doctor to work with me.
Describe your experience with the nursing staff at Reproductive Fertility Center.
Generally nice. Some appeared more professional than others
Describe your experience with Reproductive Fertility Center.
Good waiting room. Office staff sometimes runs late from the Irvine location in the morning. Nurses are generally nice. Doctor is like a robot. If you don’t mind the interpersonal piece, than I suppose you wouldn’t mind him.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
None
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
N/A
0
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
0
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 30 - 31
3 IUI
Male Factor
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Lin is extremely compassionate and optimistic. He explains everything he is doing and why. I felt complete trust. After having to switch to Dr Lin due to insurance I was hesitant but it was the best forced decision I could have asked for...1st and second cycles were 100 mg of clomid for 5 days. Third cycle I overstimulated on the same Dose. Fourth cycle 50 mg clomid for 5 days...The staff and Dr Lin always took their time answering any questions.
Strengths [at Reproductive Fertility Center]: clarity, optimism and friendliness of the entire staff. They were amazing at returning calls and answering any questions. The office hours were great too, I could often go before work and on lunch breaks. Very accommodating Weakness: billing coordinator changed in the middle of my time there which had a small delay...Paula, Cindy and Heidi [nurses] were amazing. I saw them for many baseline and ultrasounds since I decided to come on a lunch break and they made me feel so comfortable.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr Lin is extremely compassionate and optimistic. He explains everything he is doing and why. I felt complete trust. After having to switch to Dr Lin due to insurance I was hesitant but it was the best forced decision I could have asked for
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Trust his process and recommendations
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
The staff and Dr Lin always took their time answering any questions. Cindy and Heidi the Nurse Practioners were amazing and always returned calls promptly. The front desk staff was always courteous
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
1st and second cycles were 100 mg of clomid for 5 days. Third cycle I overstimulated on the same Dose. Fourth cycle 50 mg clomid for 5 days
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula )
Paula, Cindy and Heidi were amazing. I saw them for many baseline and ultrasounds since I decided to come on a lunch break and they made me feel so comfortable.
Describe your experience with Reproductive Fertility Center.
Strengths: clarity, optimism and friendliness of the entire staff. They were amazing at returning calls and answering any questions. The office hours were great too, I could often go before work and on lunch breaks. Very accommodating Weakness: billing coordinator changed in the middle of my time there which had a small delay
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
I was very lucky to have most of my treatment covered by insurance. For 4 cycles I paid around 1000 out of pocket
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 29
1 IVF
Male Factor
Income $0 - $49K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lin always talked to my husband and I with care, and answered our questions with respect. He felt for us and knew how desperately we wanted to get pregnant and he always explained journey step by step. He laughed with us when needed and felt with us when things got hard. He’s the best fertility doctor!!... As a patient I always felt taken care of, and that he was trying his absolute best to make our dream happen. He explained each step knowing that this was all new to us, and always took the time to meet with us after each appointment if we had further questions.
This clinic [Reproductive Fertility Ctr] was always clean, comfortable and put together. He nurses always had a smile on their faces when we walked in and greeted us. They were super helpful and made sure we were taken care of. We always felt that they truly cared and always remembered my preferences... Jennifer was always willing to answer all my questions even if it was silly. I could Call her or email her at anytime and get a response in a timely matter
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility?
As a patient I always felt taken care of, and that he was trying his absolute best to make our dream happen. He explained each step knowing that this was all new to us, and always took the time to meet with us after each appointment if we had further questions.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility?
Ask him questions if you have them, he’s always more than happy to explain things and help you better understand what’s happening or going to happen. He truly cares and truly wants you to get pregnant so trust him
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility?
Dr. Lin always talked to my husband and I with care, and answered our questions with respect. He felt for us and knew how desperately we wanted to get pregnant and he always explained journey step by step. He laughed with us when needed and felt with us when things got hard. He’s the best fertility doctor!!
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Jennifer )
Jennifer was always willing to answer all my questions even if it was silly. I could Call her or email her at anytime and get a response in a timely matter
Describe your experience with Reproductive Fertility.
This clinic was always clean, comfortable and put together. He nurses always had a smile on their faces when we walked in and greeted us. They were super helpful and made sure we were taken care of. We always felt that they truly cared and always remembered my preferences
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2022, Successful
NPS
10
NPS
10
Age 38
2 Egg Freezing
2 Embryo Freezing
East Asian
Income $200K - $499K
Accountant
Only Doc Seen
IVF With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
[Dr. James P. Lin] knows what the best protocol for the patient is. He has very good communication skills. He encourages me, which is very important for me. He is polite. He explained everything in details...Single embryo transfer...He cares about me...The result is what we expected.
[Reproductive Fertility Center] is clean and have multiple locations...easy to make an appointment....disclose information to me timely...are always there to help...can only go to two locations to do the egg retrieval and transfer...She is nice and organized. She always tried to help...Single embryo transfer
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He knows what the best protocol for the patient is. He has very good communication skills. He encourages me, which is very important for me. He is polite. He explained everything in details. It is easy to make an appointment. The result is what we expected.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Give even more time to communicate with the patients
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He cares about me and encourages me.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Flor)
She is nice and organized. She always tried to help.
Describe your experience with Reproductive Fertility Center.
The clinic is clean and have multiple locations. It is easy to make an appointment. They disclose information to me timely. Whenever I call them, someone would answer the phone. They are always there to help. Even though they have multiple locations, but I can only go to two locations to do the egg retrieval and transfer, and these two locations are little bit too far for me. Sometimes,
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
$30000
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
Single embryo transfer
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2016, Successful
NPS
10
NPS
10
Age 38 - 40
5 IUI
Donor Eggs
Poor Egg Quality
Latinx
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
This is already an overwhelming process and Dr Lin was open, honest and realistic when discussing my options. He was quick to answer all of my questions. I would definitely recommend Dr Lin. Dr Lin even went as far as providing patients with his cell phone number....Awesome staff [Reproductive Fertility Center]. They were always warm, friendly and welcoming. The staff was quick to respond to telephone calls and emails...Dr Lin and his staff were warm and thorough in providing services. They made the process easy and smooth..
Awesome staff [Reproductive Fertility Center]. They were always warm, friendly and welcoming. The staff was quick to respond to telephone calls and emails....I spent $50k, this includes 5 cycles of IUI and 1 cycle of IVF....Dr Lin and his staff were warm and thorough in providing services. They made the process easy and smooth....This is already an overwhelming process and Dr Lin was open, honest and realistic when discussing my options. He was quick to answer all of my questions. I would definitely recommend Dr Lin. Dr Lin even went as far as providing patients with his cell phone number.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
This is already an overwhelming process and Dr Lin was open, honest and realistic when discussing my options. He was quick to answer all of my questions. I would definitely recommend Dr Lin. Dr Lin even went as far as providing patients with his cell phone number.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Do your research and come prepared with questions, they will get answered.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr Lin and his staff were warm and thorough in providing services. They made the process easy and smooth.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Rocio )
Awesome staff. They were always warm, friendly and welcoming. The staff was quick to respond to telephone calls and emails.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
I spent $50k, this includes 5 cycles of IUI and 1 cycle of IVF.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
1
NPS
0
Age 34
Diminished Ovarian Reserve
Middle Eastern
Income $200K - $499K
Lawyer
1st of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I saw Dr. Lin 2-3 times for consultation and ultrasound. Each time, I waited 2+ hours in the waiting room beyond my scheduled appointment time. Once I was seen by [him], the appointments felt rushed...[he] gave us a poor prognosis and essentially told us we would not be good candidates for IVF due to diminished ovarian reserve.
Extremely long wait times [at Reproductive Fertility Center] with no warning if the doctor is running hours behind. The office felt like a "lifestyle" clinic--big glossy photos of babies everywhere. It did not feel like I was being treated as an individual patient...I was seen 2-3 times at this clinic, and each time I had 2+ hour wait beyond my appointment time. The appointments were then rushed.
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
I saw Dr. Lin 2-3 times for consultation and ultrasound. Each time, I waited 2+ hours in the waiting room beyond my scheduled appointment time. Once I was seen by Dr. Lin, the appointments felt rushed. I was taking time out of my work schedule for these appointments and driving 45 minutes each way, so it was a massive inconvenience to experience such delays. Dr. Lin gave us a poor prognosis and essentially told us we would not be good candidates for IVF due to diminished ovarian reserve. I got the feeling that he did not want to attempt IVF on a patient with a lower chance of success because it might lower his success rates. We got a second opinion at a different clinic and had success on our first IVF cycle with that clinic.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
If you have diminished reserve, be aware that you may be dissuaded from attempting IVF at this clinic.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
I was seen 2-3 times at this clinic, and each time I had 2+ hour wait beyond my appointment time. The appointments were then rushed.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
N/A
Describe your experience with the nursing staff at Reproductive Fertility Center.
I was never called or notified when the doctor was running 2+ hours behind schedule.
Describe your experience with Reproductive Fertility Center.
Extremely long wait times with no warning if the doctor is running hours behind. The office felt like a "lifestyle" clinic--big glossy photos of babies everywhere. It did not feel like I was being treated as an individual patient.
Describe James P. Lin (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
N/A
What specific things went wrong at Reproductive Fertility Center?
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Fertility Center.
Extremely long wait times; dissuaded from undergoing treatment.
1
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
Reproductive Fertility Center
Corona
NPS
Operations
2 of 5
Scheduling
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 35
3 Fertility Medications
Latinx
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I felt like a human because he [Dr. James Lin] made me feel warm and welcomed at his clinic he never once made me feel that he is in this for the money...he made sure i understood everything he was saying to.me and answered all my questions...He always takes his time to explain all treatments and answer all my questions...start with lotrozole and timed intercourse and from there if unsuccessful we would do letreozel plus hsg and ijectibles followed with iui.
I think their biggest strength [at Reproductive Fertility Center] is that they have everything there in one clinic lab, ultrasound,semen analysis everything wich is very convinient. Also all the nurses, med techs, ultrasound techs are all very caring and professional especially the ultrasound techs tell you exactly whats going on with your ovaries, uterus everything...I have 2 coordinators and they always make sure to make me feel warm and always answer my questions or concerns and if not available and i have to leave a message they call back fast wich in this type of treatment is crucial
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He was kind and welcoming. He always takes his time to explain all treatments and answer all my questions. He doe not seem like the kind of doctor who is in it for the money he seem and feels genuinely caring.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
To write down all questions you may have for him and set ayleast an hour to meet with him so you can be thorough with all treatments and medications.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
I felt like a human because he made me feel warm and welcomed at his clinic he never once made me feel that he is in this for the money he made sure i understood everything he was saying to.me and answered all my questions
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
We decided since i have a 12 year old daughter and have been pregnant 2 other times that its better that i start with lotrozole and timed intercourse and from there if unsuccessful we would do letreozel plus hsg and ijectibles followed with iui.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Tara and Paula)
I have 2 coordinators and they always make sure to make me feel warm and always answer my questions or concerns and if not available and i have to leave a message they call back fast wich in this type of treatment is crucial
Describe your experience with Reproductive Fertility Center.
I think their biggest strength is that they have everything there in one clinic lab, ultrasound,semen analysis everything wich is very convinient. Also all the nurses, med techs, ultrasound techs are all very caring and professional especially the ultrasound techs tell you exactly whats going on with your ovaries, uterus everything wich i trulu love since i like to be aware of whats happening with my cycle
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
1,000-1,500
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
2 IVF
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lin never stops working. My wife and I would always have the earliest appointment in the morning when we had our appointments and he was there as early as us. He also works between multiple offices which is very commendable. He always made sure to be frank with us and we never felt unsure or unsafe of our health or what was next...Be sure to ask questions, no matter the scale of importance, because he will answer them candidly...
Everyone [at Reproductive Fertility Center] was very positive and helpful every step of the way. You can feel very exposed and vulnerable and they were extremely kind and made you feel like you weren't alone and in a safe space...High-tech equipment. Very private. Paperwork was sometimes scattered, but that never turned into any issues. They were updating to have patient portal at our last transfer which is a plus...
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin never stops working. My wife and I would always have the earliest appointment in the morning when we had our appointments and he was there as early as us. He also works between multiple offices which is very commendable. He always made sure to be frank with us and we never felt unsure or unsafe of our health or what was next.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
Be sure to ask questions, no matter the scale of importance, because he will answer them candidly.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
It's nice to feel important, which Dr. Lin makes you feel, but it's more important to be nice, which is how we felt Dr. Lin treated us when we interacted with him.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula)
Everyone was very positive and helpful every step of the way. You can feel very exposed and vulnerable and they were extremely kind and made you feel like you weren't alone and in a safe space.
Describe your experience with Reproductive Fertility Center.
High-tech equipment. Very private. Paperwork was sometimes scattered, but that never turned into any issues. They were updating to have patient portal at our last transfer which is a plus. The probe for vaginal ultrasound works very well.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Irvine
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Unexplained
East Asian
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Lin] had a lot of patience with me and answered all of my questions. He also made me feel very comfortable and has a great sense of humor. He was very supportive and has a positive attitude...He explains everything in a way that you will be able to understand and is very patient...He cared about my physical and mental health. He really goes above and beyond to make sure that I was in the right condition before he would do an embryo transfer to make sure I have a higher chance to getting pregnant with a healthy baby...
The staff [at Reproductive Fertility Center] are always so nice and considerate. They all truly care and make you feel very warm. The places are all clean and there’s plenty of parking...She [nurse care coordinator] was extremely knowledgeable and was organized. I knew exactly what was happening because she provided me with a calendar every month that shows the medications I need to take daily and which days I needed to set an appointment to see them. Everything was made so simple...
How was your experience with James P. Lin (OB/GYN) at Reproductive Fertility Center?
Dr. Lin is an absolutely amazing fertility doctor. He has a great sense of humor and is very knowledgeable. He explains everything in a way that you will be able to understand and is very patient. I spent two years trying to get pregnant naturally but was unsuccessful. I am very grateful that I came to Dr. Lin because he was very meticulous with how he treated me as a patient. He cared about my physical and mental health. He really goes above and beyond to make sure that I was in the right condition before he would do an embryo transfer to make sure I have a higher chance to getting pregnant with a healthy baby.
What's one piece of advice would you give a prospective patient of James P. Lin (OB/GYN) at Reproductive Fertility Center?
You’re in good hands with Dr. Lin.
During treatment, were you treated like a number or a human with James P. Lin (OB/GYN) at Reproductive Fertility Center?
He had a lot of patience with me and answered all of my questions. He also made me feel very comfortable and has a great sense of humor. He was very supportive and has a positive attitude.
Describe the protocols James P. Lin (OB/GYN) used in your cycles at Reproductive Fertility Center and their degree of success.
it took me a little bit over a year before I was able to get my first embryo transfer. I was able to get pregnant with my first embryo transfer. I came to Dr. Lin for consultation on Jan 2021. After a lot of discussion, I chose IVF because there’s a better chance of success. I had to wait until I got my period to start the injections for egg retrieval. With my first egg retrieval, I had about 49 eggs and out of those 49 eggs, 5 embryos were normal. In order to do the embryo transfer, my uterine lining had to be at least 7.5 mm or above but every month, my uterine lining was always around 6-6.5mm. Dr. Lin was very patient and every month, we would try different strategies to get my uterine lining to grow. He explained that it’s like not having enough soil so if you try to put the seed in, the seed will have a hard time to grow. For my first egg retrieval, my uterine lining went up to 9mm so we did a second egg retrieval to see if it can grow big enough again and just do the embryo transfer. My uterine lining grew to be 11mm for the second egg retrieval but unfortunately, my progesterone was too high. Later on, Dr. Lin had me do some estrogen injections on my buttocks and it worked! my uterine lining was around 7.5-8mm. He chose one of the healthiest embryo I had and I also got to choose the gender. And now I am 13 weeks pregnant!
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Lori)
Lori is so dedicated to her job that I felt very confident. She was extremely knowledgeable and was organized. I knew exactly what was happening because she provided me with a calendar every month that shows the medications I need to take daily and which days I needed to set an appointment to see them. Everything was made so simple. I’m so glad Lori was my care coordinator. I felt so comfortable with her.
Describe your experience with Reproductive Fertility Center.
I feel like everyone who works at Dr. Lin’s offices had to jump through hoops to get hired there because they are all the best! The staff are always so nice and considerate. They all truly care and make you feel very warm. The places are all clean and there’s plenty of parking.
Describe the costs associated with your care under James P. Lin (OB/GYN) at Reproductive Fertility Center.
I had progyny so my insurance took care of most of the cost. I only have co pay.
10
Doctor
James P. Lin (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility Center
Alhambra
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

Learn from top medical experts

Explore All Courses