Jan Rydfors (OB/GYN)

Freyja Clinic OBGYN

Rated 9.7
Strongly recommend: 100%9.7
100% strongly recommend
6 reviews
Humanity
9.9
9.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.5
6.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
3.8
Poor
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Stanford U.
Residency
Stanford U.

How Doctor Communicates

doctor available by email
not available by directline
not available by directline
not available by personal cell phone
not available by personal cell phone
Jan Rydfors (OB/GYN) works at

Freyja Clinic OBGYN
Rated 6.7
Strongly recommend: 27%Neutral: 51%Don't recommend: 23%6.7

Explore Clinic
Redwood City
570 Price Avenue
Redwood City, CA 94063

6 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
8
Age 35 - 36
PCOS
East Asian
3 IUI With Other Docs
Strongly Recommends
Neutral
Successful
I just felt like out of everyone I saw, he cared most about my actual well-being and cared how all this treatment was affecting me. He's has more alternative leanings than most fertility doctors (e.g., supports supplements, diet changes, minimal procedures, natural birth) and that's not everyone's cup of tea.
...Even more frustrating to deal with than the ones at UCSF. Unbelievable. Never answer the phone, don't always call back, patients don't get assigned to anyone in particular, hard to know if anyone's looking at your emails, no one person on top of your case, etc etc. So much time spent being on hold getting nowhere!
How was your experience with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
I answered this question earlier.
What's one piece of advice would you give a prospective patient of Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
He's has more alternative leanings than most fertility doctors (e.g., supports supplements, diet changes, minimal procedures, natural birth) and that's not everyone's cup of tea. But if you are open to it and are desparate to get pregnanat, I'd suggest going to see him for a consult if nothing else. It helps to get another opinion and you never know what you may learn. In my case, his suggestions on diet changes to help manage my PCOS has made so much difference.
During treatment, were you treated like a number or a human with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Dr Rydfors is really personable. Part of it is because he's Swedish and has a foreign air that is very charming. But mostly, I just felt like out of everyone I saw, he cared most about my actual well-being and cared how all this treatment was affecting me. On my first (and only) appointment, he went above and beyond, offering to perform an ultrasound free of charge when I was very insistent that I did not need yet another ultrasound. He said he felt it was important for a comprehensive and meaningful first visit and while I acquiesed, he discovered that I was already pregnant :) That's my kind of doctor!
Describe your experience with the nursing staff at Freyja Clinic OBGYN.
It's hard to believe, but Dr Rydfors care team is even more frustrating to deal with than the ones at UCSF. Unbelievable. Never answer the phone, don't always call back, patients don't get assigned to anyone in particular, hard to know if anyone's looking at your emails, no one person on top of your case, etc etc. So much time spent being on hold getting nowhere!
What specific things went wrong at Freyja Clinic OBGYN?
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Freyja Clinic OBGYN.
Just inefficient, slow, and maybe lazy? Is it really critical that they not answer the phones during lunch hour? I felt like I saw enough admin/nursing bodies in the office that they can probably manage to cover lunch. I mean, it's not like it's a discount clinic. Just my two cents! Dr Rydfors, fire your entire team except for Lilly and start over!
NPS
10
Doctor
Jan Rydfors (OB/GYN)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
8
Clinic
Freyja Clinic OBGYN
Redwood City
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
2009 - 2011, Unsuccessful
NPS
10
NPS
8
Age 34 - 36
5 IUI
Diminished Ovarian Reserve
Endometriosis
PCOS
Immunological
European
Income $200K - $499K
2nd of 4 Docs
1 IUI With Other Docs
5 IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Neutral
Unsuccessful
He [Dr. Rydfors] cares a lot, and is very up to date on current science. He thinks creatively about your problems and will recommend other providers if he thinks that's your best course of action. He treated me for about 9 months (Femara + IUI, and Injectables + IUI), diagnosed my immunological issues and endometriosis, and recommended a clinic for IVF when it was clear I'd need to move onto IVF. He saw me through 4 devastating miscarriages (during IVF) and delivered my first son (through IVF)...Femara (he prefers it to Clomid in every way) + IUI, Gonal-F + IUI. Intralipids for treating immunological issues.
The office [Freyja Clinic] is super chaotic, and his [Dr. Rydfors] appointments are almost never on time...Appointments were usually 60-120 minutes later than scheduled. I frequently spent more than 20-30 minutes waiting in my room once I was moved to a room...The nursing staff is fine, but the office is very disorganized. The individuals are very nice, but managing Dr. Rydfors' chaotic schedule has to be incredibly challenging, and appointments were always a problem. Eventually I learned to always call first to see what time I should actually show up (but then often couldn't get through to a person in the office).
How was your experience with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
He runs behind in his appointments, but that's because he spends all the time you need when he's with you. (He was running more than 3 hours late for our first appointment, and it's a credit to him that my husband still agreed we should work with him!) He cares a lot, and is very up to date on current science. He thinks creatively about your problems and will recommend other providers if he thinks that's your best course of action. He treated me for about 9 months (Femara + IUI, and Injectables + IUI), diagnosed my immunological issues and endometriosis, and recommended a clinic for IVF when it was clear I'd need to move onto IVF. He saw me through 4 devastating miscarriages (during IVF) and delivered my first son (through IVF).
What's one piece of advice would you give a prospective patient of Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Schedule the first appointment in the morning so you're less likely to have to wait. And if you get pregnant, book all your appointments up front.
During treatment, were you treated like a number or a human with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Dr. Rydfors has the best bedside manner of any doctor I've ever worked with. He saw me through four devastating miscarriages, and delivered my first son. He cares immensely.
Describe the protocols Jan Rydfors (OB/GYN) used in your cycles at Freyja Clinic OBGYN and their degree of success.
Femara (he prefers it to Clomid in every way) + IUI, Gonal-F + IUI. Intralipids for treating immunological issues.
Describe your experience with the nursing staff at Freyja Clinic OBGYN.
The nursing staff is fine, but the office is very disorganized. The individuals are very nice, but managing Dr. Rydfors' chaotic schedule has to be incredibly challenging, and appointments were always a problem. Eventually I learned to always call first to see what time I should actually show up (but then often couldn't get through to a person in the office).
Describe your experience with Freyja Clinic OBGYN.
Dr. Rydfors is amazing, but the rest of his team is more mixed. The office is super chaotic, and his appointments are almost never on time. That said, he's worth it.
Describe the costs associated with your care under Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN.
Insurance covered diagnostics and treatment with Dr. Rydfors.
Describe Jan Rydfors (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Freyja Clinic OBGYN.
n/a - I didn't do IVF with Dr. Rydfors.
What specific things went wrong at Freyja Clinic OBGYN?
  • Failed to call with results
Describe the specific things that went wrong at Freyja Clinic OBGYN.
Appointments were usually 60-120 minutes later than scheduled. I frequently spent more than 20-30 minutes waiting in my room once I was moved to a room.
NPS
10
Doctor
Jan Rydfors (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
8
Clinic
Freyja Clinic OBGYN
Redwood City
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Consult
NPS
9
NPS
9
Age 40
Endometriosis
Recurrent Pregnancy Loss
East Asian
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr.Rydfors is very kind, very compassionate and a pioneer in the newest research and best practice...not only an outstanding doctor and a great human being whose kindness deserves all the respect...treatment approach aims to decrease my inflammation...regimen involves metformin and PLAQUENIL initially, followed by potential use of LOVENOX, tacrolimus, and predniSONE.
[Freyja Clinic's] strength lies in their compassionate and attentive approach, ensuring thorough attention to detail. However, a potential area for improvement is their response time, which might not always be as fast as expected...nursing staff consistently demonstrate kindness and professionalism, ensuring that all patient needs are met promptly and effectively
How was your experience with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Dr.Rydfors is very kind, very compassionate and a pioneer in the newest research and best practice. He is not only an outstanding doctor and a great human being whose kindness deserves all the respect. He is the best !
What's one piece of advice would you give a prospective patient of Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
If you're considering treatment with Jan Rydfors, ensure you thoroughly discuss your medical history and any concerns you have to foster effective communication and better treatment outcomes.
During treatment, were you treated like a number or a human with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
He is compassionate and inquired about every detail to investigate the possible cause of my miscarriage.
Describe the protocols Jan Rydfors (OB/GYN) used in your cycles at Freyja Clinic OBGYN and their degree of success.
The treatment approach aims to decrease my inflammation, thereby reducing my antibodies to restore balance to my immune system. My regimen involves metformin and PLAQUENIL initially, followed by potential use of LOVENOX, tacrolimus, and predniSONE.
Describe your experience with the nursing staff at Freyja Clinic OBGYN.
The nursing staff consistently demonstrate kindness and professionalism, ensuring that all patient needs are met promptly and effectively. They create a welcoming and supportive environment, contributing to a positive experience for patients and their families.
Describe your experience with Freyja Clinic OBGYN.
The clinic's strength lies in their compassionate and attentive approach, ensuring thorough attention to detail. However, a potential area for improvement is their response time, which might not always be as fast as expected.
Describe the costs associated with your care under Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN.
No cost, all covered by insurance
Describe Jan Rydfors (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Freyja Clinic OBGYN.
Not sure
NPS
9
Doctor
Jan Rydfors (OB/GYN)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Freyja Clinic OBGYN
Redwood City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 34 - 35
2 IUI
PCOS
Poor Egg Quality
European
Income $200K - $499K
Teacher
2nd of 2 Docs
8 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was DONE when I was convinced to go see Dr. Rydfors... Dr. R spent an hour with me at my first appointment, explaining to me what he thought the problem was... the first person who could actually tell me WHY I couldn't get pregnant.
Dr. Rydfors is incredible and makes you feel like you're the only patient he has. When it was necessary, he called me from home at night and on the weekends. When on vacation, he still kept tabs on my care.. Everyone in the office knew me and was invested in my experience.
How was your experience with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
I was DONE when I was convinced to go see Dr. Rydfors. I'd been told that IVF was my only option and that even that was iffy. Dr. R spent an hour with me at my first appointment, explaining to me what he thought the problem was. He even drew pictures. He was thought and convincing and was the first person who could actually tell me WHY I couldn't get pregnant. He went over a treatment plan with me and told me to give him three months. I was pregnant with twins two months later. Dr. R oversaw my entire pregnancy and delivered my twins. He was incredibly caring and involved the entire time. He's very good at what he does, and he's an amazing person.
What's one piece of advice would you give a prospective patient of Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Dr. Rydfors is often very behind on appointments. It's tough to deal with, but you come to realize that it's worth it. He gives every patient the time they need and deserve, and he makes it a point to deliver as many babies as he can.
During treatment, were you treated like a number or a human with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Dr. Rydfors is incredible and makes you feel like you're the only patient he has. When it was necessary, he called me from home at night and on the weekends. When on vacation, he still kept tabs on my care.. Everyone in the office knew me and was invested in my experience.
Describe your experience with the nursing staff at Freyja Clinic OBGYN.
They knew what they were doing and were directed by Dr. Rydfors at all times. They were also very caring and invested.
NPS
10
Doctor
Jan Rydfors (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Freyja Clinic OBGYN
Redwood City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2009 - 2014, Successful
NPS
10
NPS
10
Age 35 - 40
1 IUI
Endometriosis
PCOS
Immunological
European
Income $200K - $499K
Teacher
2nd of 2 Docs
9 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
A wonderful, knowledgeable doctor who truly cares for his patients and is very empathetic and available. [Dr. Rydfors] spent time on my case outside of regular office hours to give me the best treatment possible.
[Dr. Rydfors] always responded to emails and was very patient and thorough with me. Although he may run late, once you are in with him he will give you his undivided attention for how ever long is necessary.
How was your experience with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
A wonderful, knowledgable doctor who truly cares for his patients and is very empathetic and available.
What's one piece of advice would you give a prospective patient of Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Although he may run late, once you are in with him he will give you his undivided attention for how ever long is necessary.
During treatment, were you treated like a number or a human with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Dr Ryfors empathized with me and my husband from day one as he and his wife also experienced infertility. He spent time on my case outside of regular office hours to give me the best treatment possible. He always responded to emails and was very patient and thorough with me.
Describe your experience with the nursing staff at Freyja Clinic OBGYN.
Friendly
NPS
10
Doctor
Jan Rydfors (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Freyja Clinic OBGYN
Redwood City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
1
Age 32
6 Fertility Medications
Endometriosis
PCOS
East Asian
Income $200K - $499K
Engineer
1st of 2 Docs
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Jan Rydfors prescribed] Letrozole for PCOS...is very caring and encouraging...The only drawback is that he is way too busy. It is difficult to get hold of him or ask follow-up questions. For example, I experienced some symptoms on fertility drugs and it is difficult to communicate and know whether it is normal or needs special attention. I need to plan ahead to schedule appointments and meet in time for the coming cycles which can add additional stress.
Doctors are great [at Freyja Clinic]. The scheduling and documentation is chaotic. Sometimes it is difficult to reach receptionist to schedule appointment during regular business hours which can be frustrating. Documentation and record are constantly missing...Most nursing staff are caring and attentive...Had lab work done but no follow up; had prescription not sent to pharmacy...Dr. Rydfors is a great doctor. He is very caring and encouraging. He is also very knowledgable and experienced. The only drawback is that he is way too busy. I
How was your experience with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Dr. Rydfors is a great doctor. He is very caring and encouraging. He is also very knowledgable and experienced. The only drawback is that he is way too busy. It is difficult to get hold of him or ask follow-up questions. For example, I experienced some symptoms on fertility drugs and it is difficult to communicate and know whether it is normal or needs special attention. I need to plan ahead to schedule appointments and meet in time for the coming cycles which can add additional stress.
What's one piece of advice would you give a prospective patient of Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Be patient. Have a secondary doctor to answer questions
During treatment, were you treated like a number or a human with Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN?
Dr. Rydfors is very caring and encouraging
Describe the protocols Jan Rydfors (OB/GYN) used in your cycles at Freyja Clinic OBGYN and their degree of success.
Letrozole for PCOS
Describe your experience with the nursing staff at Freyja Clinic OBGYN.
Most nursing staff are caring and attentive
Describe your experience with Freyja Clinic OBGYN.
Doctors are great. The scheduling and documentation is chaotic. Sometimes it is difficult to reach receptionist to schedule appointment during regular business hours which can be frustrating. Documentation and record are constantly missing.
Describe the costs associated with your care under Jan Rydfors (OB/GYN) at Freyja Clinic OBGYN.
covered by insurance with copay
What specific things went wrong at Freyja Clinic OBGYN?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Freyja Clinic OBGYN.
Had lab work done but no follow up; had prescription not sent to pharmacy
NPS
9
Doctor
Jan Rydfors (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
1
Clinic
Freyja Clinic OBGYN
Redwood City
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5

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