Rated 8
Strongly recommend: 25%Neutral: 66%Don't recommend: 8%8
25% strongly recommend
6 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.6
7.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Harvard
Residency
Harvard
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Jan Shifren works in 2 offices at

Massachusetts General Hospital
Rated 7.7
Strongly recommend: 48%Neutral: 33%Don't recommend: 19%7.7

Explore Clinic
Boston
32 Fruit Street
Boston, MA 02114
Danvers
104 Endicott Street
Danvers, MA 01923

6 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
8
NPS
8
Age 40 - 41
1 IUI
2 IVF
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr Shifren was my RE for 2 years. She was kind and straight forward. She was able to set expectations with each procedure. She completed my first egg retrieval and afterwards she came to my bed side and excitedly told me the number of eggs retrieved. Her reaction showed me she was invested in my outcomes and not just my doctor...Since I was 40 and 41 during this process, my doctor suggested I transfer 2 at a time
Things I would tell new patients, my home office was Newton Wellesley but some procedures needed to be completed at MGH. Also they schedule the lab, ultrasounds without giving you an option for time...Since I was 40 and 41 during this process, my doctor suggested I transfer 2 at a time. My doctor gave medical reasons for this, and I was ok with this decision...Zuzanna was my primary nurse and Carol would also reach out if Zuzanna had the day off. Both were very caring and knew history. Zuzanna was very organized and always made sure I had everything I needed
How was your experience with Jan Shifren at Massachusetts General Hospital?
Dr Shifren was my RE for 2 years. She was kind and straight forward. She was able to set expectations with each procedure. She completed my first egg retrieval and afterwards she came to my bed side and excitedly told me the number of eggs retrieved. Her reaction showed me she was invested in my outcomes and not just my doctor. My second egg retrieval was on December 24th. Dr Shifren also completed this one as well. Christmas eve is not a day anyone wants to be in the hospital and away from the festivities. Dr. Shifren showed compassion. Appointments with Dr. Shifren after miscarriages she would always give me a hug. She showed empathy not pity during these difficult appointments.
What's one piece of advice would you give a prospective patient of Jan Shifren at Massachusetts General Hospital?
When you are doing blood test monitoring for a round of IVF that could proceed to a fresh transfer, ask for your progesterone levels to be tested.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
Dr. Shifren when she met with me would always discuss all the possibility. She was able to have difficult conversations while being kind. She was realistic and didn't give us false hope.
Describe the protocols Jan Shifren used in your cycles at Massachusetts General Hospital and their degree of success.
My first treatment was an IUI. I would be turning 40 during this cycle. We decided we would try an IUI cycle and then move on to IVF if it didn't produce a live birth. I used Gonal F 75 units and a trigger shot. After transfer I did Crinone (progesterone) Had a MC at week 11. My second treatment was IVF. I did a month of birth control and then used Gonal F 300 units, Menopur 75 unit with ultra sounds and blood work. After about 15 days I took a trigger shot and 36 hours later I have a retrieval. I did a fresh transfer. After transfer I took a pregesterone shot nightly until pregnancy test and did an estradiol patch for a week. MC at week 7.5. Third treatment was a frozen transfer. I prepped with Gonal F 150 units and a trigger shot. After transfer used progesterone until pregnancy test. This transfer failed. My fourth treatment was another IVF cycle. Did not use birth control this time. Took Gonal F 300 units and Menopur 75 units nightly for about 15 days before trigger shot. Had ultrasound and blood test monitoring. Had a fresh transfer and took progesterone shot nightly. This transfer failed.
Describe your experience with your nurse at Massachusetts General Hospital. (Assigned nurse: Zuzanna )
Zuzanna was my primary nurse and Carol would also reach out if Zuzanna had the day off. Both were very caring and knew history. Zuzanna was very organized and always made sure I had everything I needed. I would also like to mention Grace who was always a caring person in the office. She would help with the blood tests and help prep any procedure that was done in the office. She was smiling face you needed during these during ties. I have switched doctors because I moved and daily monitoring would be too difficult. And I didn't realize that not every IVF office had nursing staff like this one.
Describe your experience with Massachusetts General Hospital.
Things I would tell new patients, my home office was Newton Wellesley but some procedures needed to be completed at MGH. Also they schedule the lab, ultrasounds without giving you an option for time.
Describe the costs associated with your care under Jan Shifren at Massachusetts General Hospital.
My employer offered insurance had rich fertility benefits when I was with Dr Shifren. I only had copays.
Describe Jan Shifren's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Massachusetts General Hospital.
Since I was 40 and 41 during this process, my doctor suggested I transfer 2 at a time. My doctor gave medical reasons for this, and I was ok with this decision.
8
Doctor
Jan Shifren
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Massachusetts General Hospital
Boston
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Successful
NPS
8
NPS
10
Age 34
3 IUI
Unexplained
European
Income $100K - $199K
Graphic Designer
Only Doc Seen
Neutral
Strongly Recommends
Successful
She [Dr. Jan Shifren] stressed that she works hard to not have patients become pregnant with multiples as it’s a high risk pregnancy...Listened to our history, walked through each step with us...She was very thorough at intake and checked in after every treatment. She made us feel very comfortable and met with us after each treatment to make sure that we knew what the next steps would be. She explained any and all risks when going through IUI and what the next steps would be if we did not conceive after the third IUI.
The clinic [Massachusetts General Hospital] had a lot of strengths: they were very flexible schedule, on time for all my appointments, really great communication and made themselves available for all my questions, and they made the process as a good as it could be. One thing to note is that the first appointment is very long. Expect to be there for at least 2 hours...The nursing staff was fantastic. Reassuring, positive and warm, they all made the process as good as it could be.
How was your experience with Jan Shifren at Massachusetts General Hospital?
She was very thorough at intake and checked in after every treatment. She made us feel very comfortable and met with us after each treatment to make sure that we knew what the next steps would be. She explained any and all risks when going through IUI and what the next steps would be if we did not conceive after the third IUI.
What's one piece of advice would you give a prospective patient of Jan Shifren at Massachusetts General Hospital?
She can be a little tough in the beginning, but so very thorough and we felt like she listened to all of our concerns.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
Listened to our history, walked through each step with us
Describe the protocols Jan Shifren used in your cycles at Massachusetts General Hospital and their degree of success.
Based on my age and how long we had been trying, she recommended that my husband get tested since I had a normal period. His tests came back normal so we decided to go through IUI as it was less Invasive and a good starting point. If after three cycles we did not conceive, we would have moved to IVF. She stressed that she works hard to not have patients become pregnant with multiples as it’s a high risk pregnancy, but we became pregnant with twins. Come to find out we have twins on both sides of the family so that could have been the luck of the draw.
Describe your experience with your nurse at Massachusetts General Hospital. (Assigned nurse: Judy)
The nursing staff was fantastic. Reassuring, positive and warm, they all made the process as good as it could be.
Describe your experience with Massachusetts General Hospital.
The clinic had a lot of strengths: they were very flexible schedule, on time for all my appointments, really great communication and made themselves available for all my questions, and they made the process as a good as it could be. One thing to note is that the first appointment is very long. Expect to be there for at least 2 hours.
Describe the costs associated with your care under Jan Shifren at Massachusetts General Hospital.
I had great insurance so it was all covered.
8
Doctor
Jan Shifren
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Massachusetts General Hospital
Boston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2012 - 2014, Successful
NPS
10
NPS
9
Age 32 - 34
1 IVF
1 Egg Freezing
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Shifren was great; very warm and friendly but honest. She was encouraging about our chances but realistic that it might be a rough road (which it was). Any time we hit a setback or made progress she personally called me with comfort or congrats. The only downside is that I didn't often see her in my regular (sometimes daily) clinic visits, but I wasn't bothered because I found all the doctors to be great and she was deifnitely reachable if needed.
They [the staff at MGH Fertility] were always warm, funny, and friendly. I really never had a bad experience with a nurse that I can remember. The office seems to run really efficiently. I rarely had a long wait. The front desk staff was a little blase but the interaction with them is minimal (and they were never unfriendly).
How was your experience with Jan Shifren at Massachusetts General Hospital?
Dr. Shifren was great; very warm and friendly but honest. She was encouraging about our chances but realistic that it might be a rough road (which it was). Any time we hit a setback or made progress she personally called me with comfort or congrats. The only downside is that I didn't often see her in my regular (sometimes daily) clinic visits, but I wasn't bothered because I found all the doctors to be great and she was deifnitely reachable if needed.
What's one piece of advice would you give a prospective patient of Jan Shifren at Massachusetts General Hospital?
Be patient....I think that's probably universal in the fertility process though.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
Dr. Shifted is extremely warm and empathetic. I never felt rushed or like I couldn't talk with her. She personally called to check in with me several times outside of regular visits. All of the other doctors and nurses I saw were always positive, warm, and friendly. Even though they had tons of other patients lined up I felt like I got personal attention.
Describe your experience with the nursing staff at Massachusetts General Hospital.
They were always warm, funny, and friendly. I really never had a bad experience with a nurse that I can remember. The office seems to run really efficiently. I rarely had a long wait. The front desk staff was a little blase but the interaction with them is minimal (and they were never unfriendly).
10
Doctor
Jan Shifren
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Massachusetts General Hospital
Boston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2014, Unknown Success
NPS
2
NPS
4
Age 38 - 39
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
Doctor Shifren is very compassionate and caring, but there is a point in which her demeanor is almost too sensitive that felt like I was a baby myself. I got to see her a lot though, which is comforting....Dr. Shifren and team agreed to giving me one try at IVF with my own eggs due to DOR/poor egg quality. Needed a salpingectomy, then started an aggressive Lupron Flare protocol.
There were monitoring hours [at MGH Fertility] but you made an appointment. It was very well run and efficient. The best part was, you were almost always monitored by a doctor who would tell you what was happening while you were there. You would still get a call later from a nurse with instructions, but at the monitoring appointment, you would know how things were progressing. No anxious waiting involved.
How was your experience with Jan Shifren at Massachusetts General Hospital?
Doctor Shiffren is very compassionate and caring, but there is a point in which her demeanor is almost too sensitive that felt like I was a baby myself. I got to see her a lot though, which is comforting.
What's one piece of advice would you give a prospective patient of Jan Shifren at Massachusetts General Hospital?
If you prefer a very gentle and coddling personality, she's definitely for you. If you're more straightforward and "down to business," I recommend another doctor.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
Dr. Shiffren and team were very warm but it was clear decisions were based on published statistics that make the clinic "successful."
Describe the protocols Jan Shifren used in your cycles at Massachusetts General Hospital and their degree of success.
Dr. Shiffren and team agreed to giving me one try at IVF with my own eggs due to DOR/poor egg quality. Needed a salpingectomy, then started an aggressive Lupron Flare protocol.
Describe your experience with the nursing staff at Massachusetts General Hospital.
Awesome!
Describe your experience with Massachusetts General Hospital.
Well run and efficient.
Describe your experience with your monitoring appointments at Massachusetts General Hospital.
There were monitoring hours but you made an appointment. It was very well run and efficient. The best part was, you were almost always monitored by a doctor who would tell you what was happening while you were there. You would still get a call later from a nurse with instructions, but at the monitoring appointment, you would know how things were progressing. No anxious waiting involved.
2
Doctor
Jan Shifren
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
4
Clinic
Massachusetts General Hospital
Boston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2010 - 2014, Successful
NPS
10
NPS
10
Age 32 - 36
1 IUI
1 Egg Freezing
1 Embryo Freezing
Anovulation
PCOS
East Asian
Income $100K - $199K
Accountant
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I would say to trust her. Dr. Shifren knows what she's doing. She's not overly aggressive with the treatments like some doctors...She was thorough but very efficient at the same time.
[My nurse at MGH] was very caring and thorough with the instructions given to me for all the medications etc. They remembered details of my husband as well although he did not visit the clinic as much as I did.
How was your experience with Jan Shifren at Massachusetts General Hospital?
dr Shifren was professional and very thorough in explaining everything. i would say she's one of the best in her field. she was thorough but very efficient at the same time. she had great bedside manner as well. when I miscarried she called to say how sorry she was, and when I got pregnant (twice) she called to congratulate me and say how happy she is for me. I loved the nurse that supports her as well. I still frequently send her and dr Shifren photos of my daughters who she helped me bring to this world!
What's one piece of advice would you give a prospective patient of Jan Shifren at Massachusetts General Hospital?
I would say to trust her. she knows what she's doing. she's not overly aggressive with the treatments like some doctors who gets you pregnant but will multiples which is high risk. she helped me get pregnant twice and I ended up with two singletons. Two healthy girls.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
I talked to her nurse, Judy all the time. She was very caring and thorough with the instructions given to me for all the medications etc. They remembered details of my husband as well although he did not visit the clinic as much as I did.
Describe your experience with your nurse at Massachusetts General Hospital. (Assigned nurse: Judy Shankman)
Compassionate, organized, and trustworthy
10
Doctor
Jan Shifren
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Massachusetts General Hospital
Boston
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2007 - 2012, Successful
NPS
10
NPS
10
Age 35 - 40
1 IVF
Unexplained
Ashkenazi Jewish
2nd of 2 Docs
13 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Shifren] was very kind, knowledgeable, and honest. I was feeling very fragile and disheartened and she found a way to give hope but not false hope. She was non judgemental. She made you feel like she remembers every patient who walks through her door....She was very personable, did not rush me, was very empathetic....Very personable. Felt like everyone [at MGH] knew me, my struggles, and my hopes. Felt like they were my team and that I mattered.
Very personable. Felt like everyone [at MGH] knew me, my struggles, and my hopes. Felt like they were my team and that I mattered. Well organized and efficient. Location wasn't ideal to where I lived and worked at the time. Parking was kind of a pain....She [Dr. Shifren] was very kind, knowledgeable, and honest. I was feeling very fragile and disheartened and she found a way to give hope but not false hope. She was non judgemental. She made you feel like she remembers every patient who walks through her door....
How was your experience with Jan Shifren at Massachusetts General Hospital?
She was very kind, knowledgeable, and honest. I was feeling very fragile and disheartened and she found a way to give hope but not false hope. She was non judgemental. She made you feel like she remembers every patient who walks through her door.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
She was very personable, did not rush me, was very empathetic.
Describe your experience with Massachusetts General Hospital.
Very personable. Felt like everyone knew me, my struggles, and my hopes. Felt like they were my team and that I mattered. Well organized and efficient. Location wasn't ideal to where I lived and worked at the time. Parking was kind of a pain.
10
Doctor
Jan Shifren
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Massachusetts General Hospital
Boston
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5