Dr. Bouknight is a true professional who cares about her patients. She works tirelessly to find answers. She is honest, but shares hard information in a thoughtful way...She has laughed with me, cried with me, and has been and integral part of our journey. She has listen to me and my requests, researched new scientific studies and changed my treatment based on what we have found.
I have struggled with the care of the IVF coordinators and nurses at the practice [Alabama Fertility Specialists]. I have been at the practice for almost 4 years and have had many nurses. I have caught many mistakes on the calendars sent to me and have had to advocate for myself a lot. I believe this is why Dr. Bouknight does all the appts herself... I fee as though many of the office staff and nurses , not the doctors, see me as a number not a human.
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Dr. Bouknight is a true professional who cares about her patients. She works tirelessly to find answers. She is honest, but shares hard information in a thoughtful way. My husband and I believe she cares about us and wants us to have a baby as badly as we want to have one. When we finally got pregnant, we lost the baby at 8 weeks. She cried with us and did everything she could to make our painful situation better. She is a wonderful doctor.
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Be honest with her. Share openly your feelings and emotions, she can take it and will help you work through any problems you encounter.
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
I have 100% felt like a human with Dr.Bouknight. She has laughed with me, cried with me, and has been and integral part of our journey. She has listen to me and my requests, researched new scientific studies and changed my treatment based on what we have found. Although we have not been successful yet, I trust her and believe that she will keep trying until I have a baby in my arms.
Describe the protocols Janet Bouknight used in your cycles at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama) and their degree of success.
Fresh IVF cycle #1- resulted in no fertilization due to inconsistent estrogen levels
Fresh IVF cycle #2- used ICSI and no Lupron. Estrogen level plateaued, eggs retrieved, took 10, 6 were healthy on day 5. Transferred 1 embryo, started bleeding 4 days later.
Frozen IVF cycle1: Lupron, estradiol, progesterone protocol- transferred 1 embryo- bled on day 4. Tests run, progesterone low.
Frozen cycle 2: progesterone increased, no bleeding- transferred 1 embryo- no pregnancy
Frozen cycle 3- same protocol, chemical pregnancy.
Performed hysteroscopy- removed polyps
Frozen cycle 4- lost 1 frozen embryo. same protocol, transferred 1- negative test
Fresh cycle 3: worked with Dr. Hill to get second opinion, did a new protocol with different shots and Lupron. Retrieved 14, 3 were okay on day 5. Genetic testing done on one due to viability- testing abnormal .
Frozen cycle 5: same Lupron, estradiol, progesterone protocol, put in 2 embryos- negative test.
Received donor eggs with Dr. Bouknight guidance. 6 were fertilized, 5 viable on day 5.
Hysteroscopy #2 - clear.
IVF transfer #7- same frozen protocol, transferred one, got pregnant with monochorionic twins, both had strong heartbeats at 6weeks, we lost them at 8 weeks. D&C done the next day.
Currently started my 8th IVF cycle for frozen transfer with donor eggs. Adding a micro dose steroid and baby aspirin to the mix due to my thyroid antibody level being 205. We pray we have success!
Describe your experience with your nurse at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama). (Assigned nurse: Kendall Boling)
I have struggled with the care of the IVF coordinators and nurses at the practice. I have been at the practice for almost 4 years and have had many nurses. I have caught many mistakes on the calendars sent to me and have had to advocate for myself a lot. I believe this is why Dr. Bouknight does all the appts herself.
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
All doctors are knowledgeable, caring, and professional. However, you have to be your own advocate. You have to question things that don’t seem correct. I fee as though many of the office staff and nurses , not the doctors, see me as a number not a human. I have caught many mistakes in my 4 years and was grateful that I was so diligent in my own care.
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
IUI- covered by insurance
Fresh IVF- $10k
Fresh with ICSI- $12k
Frozen- $2500
Describe Janet Bouknight's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
Bouknight definitely prefers single embryo transfers due to the risk of multiples. Whenever she changed a variable she kept it at one embryo. When we had our last 2 embryos in our last cycle with my eggs, we put in 2 due to their low quality.
What specific things went wrong at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Provided conflicting information
Describe the specific things that went wrong at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
As I stated before, I have found mistakes on my calendars due to my protocols not being standard. These were corrected when I brought awareness to them.
NPS10
Doctor
Janet Bouknight
NPS
Communication5 of 5
Frequency Seen4 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS8
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
I have seen her [Dr. Bouknight] every single visit to the clinic. She is so sweet and attentive. I completely trust her with our fertility plan...She is very sympathetic to our situation and really seems like she is invested in us getting a living child. She really makes us feel like she is on our side and not pushing unneeded medical treatments.
[Alabama Fertility Specialists nurse] will always call and let you know any and all info as soon as they know and she even calls to check up on me. She also always returns calls the same day...I feel cared for there. Not like a number or cattle being rushed through. They even moved locations recently and the office is so beautiful. It's like a spa. Doctors are great, nurses are great, office is great. It's really unlike any medical experience I've ever had.
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
I have seen her every single visit to the clinic. She is so sweet and attentive. I completely trust her with our fertility plan. We have not had any success yet, but I know if she can't help us get it done then it can't be done. She is very informed and stays up to date in her field. I would recommend her to anyone with any kind of fertility issues
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Just show up and do what she says!
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She is very sympathetic to our situation and really seems like she is invested in us getting a living child. She really makes us feel like she is on our side and not pushing unneeded medical treatments.
Describe the protocols Janet Bouknight used in your cycles at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama) and their degree of success.
I have had a surgery to remove fibroids from my uterus and heparin injections and low dose aspirin for a blood clotting disorder and Levothyroxine for hypothyroidism. We talked about wanting to cover all our bases and be extra cautious to avoid another miscarriage. We are still working on it but I feel confident that her treatment plan is the best plan for me.
Describe your experience with your nurse at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama). (Assigned nurse: Yvonne)
Yvonne is the sweetest and she always calls me. It's such a burden off my shoulders to not worry about having to call to ask about test results etc. Yvonne will always call and let you know any and all info as soon as they know and she even calls to check up on me. She also always returns calls the same day. I just love her plus she has a good sense of humor.
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
I just love this clinic I can't even think of one critical thing to say about it. I feel cared for there. Not like a number or cattle being rushed through. They even moved locations recently and the office is so beautiful. It's like a spa. Doctors are great, nurses are great, office is great. It's really unlike any medical experience I've ever had.
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
My insurance covers most of what I pay so I'm not really sure.
NPS10
Doctor
Janet Bouknight
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
[Dr. Bouknight] isn’t there for the number of babies she can help create. She is concerned with us as a family rather than just a number to add to her count. She’s very conservative with treatment because she’s worried about the patients overall well-being. We want one healthy baby is her go to line...She will look out for you. Speak up with any questions or concerns you may have...talks to me with such sincerity I couldn’t ask for a better experience.
I’ve had a few instances where I felt like I was overlooked [by the nursing staff at Alabama Fertility Specialists] but that was in the beginning. Now that we’ve been seeing them for over a year I’ve gotten to know them more and am comfortable to communicate more openly with them...The area the clinic is located isn’t very convenient due to the traffic and flow of traffic. I do believe they have gotten a new building they will be moving to summer of 2020 so I look forward to that. Parking is at a minimum for the time being.
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Dr Boughknight isn’t there for the number of babies she can help create. She is concerned with us as a family rather than just a number to add to her count. She’s very conservative with treatment because she’s worried about the patients overall well-being. We want one healthy baby is her go to line. She’s not there to play God, but to do her best to make our dream come true in a healthy way. I’ve seen several websites that state they don’t care your age, BMI, etc that they will perform IVF to make it happen for you. Speaking with her I know she wants me to have a fun healthy pregnancy and enjoy this time of life. Not have so many medical concerns the whole time. I wouldn’t go to anyone else
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She will look out for you. Speak up with any questions or concerns you may have
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
All the staff at AFS are so friendly. They are so welcoming and have become like friends. Dr Boughknight talks to me with such sincerity I couldn’t ask for a better experience.
Describe your experience with the nursing staff at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
I’ve had a few instances where I felt like I was overlooked but that was in the beginning. Now that we’ve been seeing them for over a year I’ve gotten to know them more and am comfortable to communicate more openly with them
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
The area the clinic is located isn’t very convenient due to the traffic and flow of traffic. I do believe they have gotten a new building they will be moving to summer of 2020 so I look forward to that. Parking is at a minimum for the time being.
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
We’ve swapped insurance during the process but this year I’ve only had my co pay of $25 each visit with the doc Ultrasound monitoring is $30 a visit. IUI has been $324 each cycle. The sperm wash was $50 for my husband after the IUI. it all depends on your insurance though. We have BCBS of Alabama
NPS10
Doctor
Janet Bouknight
NPS
Humanity5 of 5
Communication4 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability4 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
She [Dr. Bouknight] is on the conservative side when it comes to treatments options, so if you want to be more aggressive, I would seek a different path. She genuinely cares for her patients, spending time with them and being completely honest with them...discussed with us the fact that she does not perform selective reduction. She informed us we would not be transferring more than 2 embryos at a time. This hasn't been an issue for us since each IVF cycle has produced 2 or less embryos.
Kendall [nurse at Alabama Fertility Specialists] has always answered any questions we might have, never hesitating to contact a physician if she was unsure of what to tell us. During our miscarriage, which was over a weekend, she responded to an email within less than 5 minutes by calling us directly...IUI=$324...each Monitoring visits=$30 each...have been providing us with care for over 10 years now (my partner carried our first child, who is now 9).
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Dr. Bouknight is obviously one of the smartest individuals I have ever communicated with, yet she can explain things to us in an understandable manner. Over the course of this journey, she has become more like family than our doctor. She still exemplifies the pinnacle of fertility care, but also exhibits compassion, which is so important when facing infertility. She is the first one to hug us at every visit, and ask about our entire family. She is conservative and methodical when it comes to selecting a treatment plan; she will never subject your body to more than it can handle. I have no doubt she wants us to leave this experience with a baby as much as we do.
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Prepare to be cared for by one of the best in the business. She is on the conservative side when it comes to treatments options, so if you want to be more aggressive, I would seek a different path. She genuinely cares for her patients, spending time with them and being completely honest with them. You will probably have to wait a few months for an appointment, as the practice has grown tremendously over the past few years.
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Dr. Bouknight has always spoken to us as though she genuinely cared for us. I have no doubt she is doing everything she can to get us a healthy baby. She jokes with us, laughs with us, and even identifies herself as "Janet" when she calls us.
Describe the protocols Janet Bouknight used in your cycles at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama) and their degree of success.
Clomid was prescribed to me several months in advance before trying to get pregnant. I took this for several months before even attempting an IUI.
Treatment #1: IUI with Clomid=negative (Steinkampf)
Treatment #2: IUI with Clomid=negative (Steinkampf)
Treatment #3: IUI with Clomid=negative (Steinkampf)
Treatment #4: IUI with Gonal-F/Pregnyl=negative (Steinkampf)
Treatment #5: IUI with Gonal-F/Pregnyl (increased dose)=negative (Bouknight)
Treatment #6: IUI with Gonal-F/Pregnyl (increased dose)=negative (Bouknight)
Treatment #7: IUI with Gonal-F/Pregnyl (increased dose)=negative (Bouknight)
Treatment #8: IVF/Antagonist Protocol: Estrace, Gonal-F, Cetrotide, Menopur, Pregnyl, PIO (after transfer)=2 embryos created, frozen, transferred-positive pregnancy test/Chemical pregnancy
Treatment #9: IVF/Flare Protocol: Lupron, Gonal-F, Menopur, Pregnyl -this cycle was changed to an IUI after ultrasounds showed fewer follicles than anticipated-PIO shots continued after procedure until a negative pregnancy test.
Treatment #10: IVF/Antagonist Protocol: Estrace, Gonal-F, Menopur, Cetrotide, Novarel: 1 embryo created and frozen-planning to transfer in June
Describe your experience with your nurse at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama). (Assigned nurse: Kendall Bolling)
Kendall has always answered any questions we might have, never hesitating to contact a physician if she was unsure of what to tell us. During our miscarriage, which was over a weekend, she responded to an email within less than 5 minutes by calling us directly. This is a great example of the compassion she exhibits during procedures and consultations.
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
Alabama Fertility Specialists have been providing us with care for over 10 years now (my partner carried our first child, who is now 9). Over the years they have become like a family to us. They genuinely care about our family and sending us home with a baby after all of this is over. The only weakness I can think of is the fact they have grown so much over the past few years they are outgrowing their office space. When you have so many success stories and are paving the way for fertility treatments, patients flock to you!
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
IUI=$324 each
Monitoring visits=$30 each
Egg retrieval procedure=$9,000
Frozen embryo transfer=$2,000
Sperm sample refreeze=$400
Various surgical procedures (copay)=$250-$400
Medications=around $4,000-$5,000 for IVF rounds
Describe Janet Bouknight's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
Dr. Bouknight discussed with us the fact that she does not perform selective reduction. She informed us we would not be transferring more than 2 embryos at a time. This hasn't been an issue for us since each IVF cycle has produced 2 or less embryos.
NPS10
Doctor
Janet Bouknight
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen4 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
She [Dr. Bouknight] treats the patient, not just the symptoms. She is candid without being caustic. She is personable, approachable, and warm...Due to my age at the time of implantation (mid 30's), the high quality of the embryo, and the fact that we had them genetically tested, she preferred to do one the first round. I was happy with that decision....She is willing to try anything, even if the odds are low. She will tell you the odds are low, and she will manage your expectations appropriately. She is positive and optimistic, yet pragmatic and real at the same time....
Dr. Bouknight attracts a talented, high-quality team [AL Fert Specialists]. All of them are operating at the top of their game. Kendall is organized, responsive, and helpful. The nurses are friendly and compassionate..The office is in a non-descript office building in Birmingham, Alabama near Mountain Brook. The office itself is clean, organized, albeit painted an interesting shade of blue. On your initial visit there is a lot of information thrown at you, so make sure you have your list of questions ready.
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Dr. Bouknight is not just a fertility doctor. She is a fertility wizard. Anyone I know who is having fertility issues, I send to her. She is willing to try anything, even if the odds are low. She will tell you the odds are low, and she will manage your expectations appropriately. She is positive and optimistic, yet pragmatic and real at the same time. As I mentioned before, she actually cares if her patients conceive and carry to term. She also attracts great talent and has a great team. You can see she truly loves what she does, and her work speaks for itself.
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Be honest and candid with her. Trust the process and the science.
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
The difference between Dr. Bouknight and other fertility doctors is she cares. She cares that you get the result you want. She cares if you get pregnant. She treats the patient, not just the symptoms. She is candid without being caustic. She is personable, approachable, and warm.
Describe the protocols Janet Bouknight used in your cycles at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama) and their degree of success.
As a preface, my husband had a fertility tanking brain tumor. He had an extremely low count and low mobility. We were told by previous doctors that our only option was IVF with ICSI. We wanted to try IUI because it was the cheaper option, just to see. We changed over to Dr. Bouknight, who also wanted to try IUI first. She told us the odds were low, but there was about a 10-20% chance it would work. We tried it, and it did not work. We then went to the egg harvest and ICSI process producing four embryos. We genetically tested them because it increased the chances of getting and staying pregnant from 50% to 75%. All four of them came back healthy. We implanted in October 2016, and I tested positive for pregnancy 2 weeks later. We had our first child, a healthy, adorable boy (our preference), in June 2017.
Describe your experience with your nurse at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama). (Assigned nurse: Kendall)
Dr. Bouknight attracts a talented, high-quality team. All of them are operating at the top of their game. Kendall is organized, responsive, and helpful. The nurses are friendly and compassionate.
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
The office is in a non-descript office building in Birmingham, Alabama near Mountain Brook. The office itself is clean, organized, albeit painted an interesting shade of blue. On your initial visit there is a lot of information thrown at you, so make sure you have your list of questions ready.
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
I don't remember the costs associated.
Describe Janet Bouknight's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
Due to my age at the time of implantation (mid 30's), the high quality of the embryo, and the fact that we had them genetically tested, she preferred to do one the first round. I was happy with that decision.
NPS10
Doctor
Janet Bouknight
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Compassion5 of 5
Explained risks5 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
She [Dr. Janet Bouknight] joked with us, spoke with us at length...My only negative would be that I feel, for my own sanity, the access to responses and answers aren't fast enough. I wish I had an email address to ask simple questions instead of having to wait for a call back or an appointment...She is very personable and doesn't rush either of us. She focuses on both me and my husband and tries to accommodate both of our fears and concerns.
They [nurses at Alabama Fertility Specialists] are great. They call and chit chat about life and treatment. It's not just about fertility but she will call me back within a few hours...Strengths: They are attentive and no nonsense...They will suggest what works and they don't waste your time doing tests that they think are meaningless. They will discuss new technologies and I like how responsive they are. Weak: They are very very busy. Sometimes when you show up for an IUI .. you'll end up there for much longer than intended. I once waited almost 2 hours past my time to get the IUI. It seems that they are very popular which is good for them but can be stressful if you are working.
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She is very personable and doesn't rush either of us. She focuses on both me and my husband and tries to accommodate both of our fears and concerns. She will joke around with us to keep things from getting too emotional. My only negative would be that I feel, for my own sanity, the access to responses and answers aren't fast enough. I wish I had an email address to ask simple questions instead of having to wait for a call back or an appointment.
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Don't compare yourself to others and come in with all your questions. She doesn't mind a type A personality.
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She joked with us, spoke with us at length... the nurses would call and ask about our lives not just the treatment.
Describe the protocols Janet Bouknight used in your cycles at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama) and their degree of success.
We started with just letrozole and timed intercourse. Then, after three months, we started IUI's with letrozole moving onto injections with letrozole for the last two IUI's. Three total IUIs. The first was just meds and the uterine lining wasn't enough. The second, things looked better (2 follicles). The third, injections of the FSH stayed the same at 75 iui's and results were even better (4 follicles). However, it failed. Dr. is suggesting IVF next.
Describe your experience with your nurse at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama). (Assigned nurse: Michelle)
They are great. They call and chit chat about life and treatment. It's not just about fertility but she will call me back within a few hours.
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
Strengths: They are attentive and no nonsense. Half of my fertility support group goes to this facility and they are realistic. They will suggest what works and they don't waste your time doing tests that they think are meaningless. They will discuss new technologies and I like how responsive they are.
Weak: They are very very busy. Sometimes when you show up for an IUI .. you'll end up there for much longer than intended. I once waited almost 2 hours past my time to get the IUI. It seems that they are very popular which is good for them but can be stressful if you are working.
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
So far, we've spent about 5k on medications and IUI's
Describe Janet Bouknight's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
no comments. She said she prefers single because of our age.
NPS10
Doctor
Janet Bouknight
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen2 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
She [Dr. Janet Bouknight] takes her time, walks through the procedure/surgery with you and explains anything that is unclear.... I highly suggest seeing Dr. Bouknight. She makes you feel comfortable and can give you good next steps that are manageable. As someone whose insurance does not cover fertility, she always make sure I’m not given something I don’t need. I appreciate that.... First I had surgery to remove a bad cyst that wouldn’t go away and was causing extreme pain. While in surgery she found that I had stage 3 endometriosis and she burnt it away. Second we planned two IUI and I was taking 5mg of Letrozole for 5 days. Neither of those worked. We just finished a third IUI, this time we added Gonal-F injections as well as the Letrozole. Waiting to see the outcome of that.
Once you are a patient [at AL Fertility Specialists], you never speak to someone on the phone when you call, you leave a message and then they return your phone call. The only time that doesn’t apply is when you call for the first time.... First I had surgery to remove a bad cyst that wouldn’t go away and was causing extreme pain. While in surgery she found that I had stage 3 endometriosis and she burnt it away. Second we planned two IUI and I was taking 5mg of Letrozole for 5 days. Neither of those worked. We just finished a third IUI, this time we added Gonal-F injections as well as the Letrozole. Waiting to see the outcome of that.
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
My GYN recommended that I go to AFS because I had been trying for 5 years to get pregnant and I had a cyst that was causing extreme pain. Dr. Bouknight was immediate to address the problem and put together a time line of what’s next. The first thing she addressed was all the pain I was having. She pays attention to detail and is an excellent communicator. Every time I go to the office I feel like she truly cares about me and about helping me get pregnant.
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
If your scared or on the fence about going, I highly suggest seeing Dr. Bouknight. She makes you feel comfortable and can give you good next steps that are manageable. As someone whose insurance does not cover fertility, she always make sure I’m not given something I don’t need. I appreciate that.
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She takes her time, walks through the procedure/surgery with you and explains anything that is unclear.
Describe the protocols Janet Bouknight used in your cycles at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama) and their degree of success.
First I had surgery to remove a bad cyst that wouldn’t go away and was causing extreme pain. While in surgery she found that I had stage 3 endometriosis and she burnt it away.
Second we planned two IUI and I was taking 5mg of Letrozole for 5 days. Neither of those worked.
We just finished a third IUI, this time we added Gonal-F injections as well as the Letrozole. Waiting to see the outcome of that.
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
Once you are a patient, you never speak to someone on the phone when you call, you leave a message and then they return your phone call. The only time that doesn’t apply is when you call for the first time.
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
Surgery - $1,700 (with insurance)
IUI - $400 per procedure (done 3) (no insurance)
Injections - $400 (no insurance coverage)
NPS10
Doctor
Janet Bouknight
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
[Dr. Bouknight has] By far the best bedside manor I have ever experienced...an amazing doctor and person! She always listens to our concerns and our ideas regarding our treatment. Also due to our commute (4 hours to clinic), she always adjusted her schedule/our appointments to accommodate...The best way to communicate is through the patient portal. She will always answer within a few hours or the following day.
The nurse [at University of Alabama] was always very kid and understanding. She always returned my calls or emails promptly and sent out all prescriptions on time...Their team is truly amazing and I say team because that is what they are. The few times I had to see a different doctor they were always up to speed with my treatment plan and our family's obstacles. It was very comforting to know everyone cared from receptionists, lab analysts, doctors and nurses.
How was your experience with Janet Bouknight at University of Alabama Birmingham?
Dr. Bouknight is an amazing doctor and person! She always listens to our concerns and our ideas regarding our treatment. Also due to our commute (4 hours to clinic), she always adjusted her schedule/our appointments to accommodate. By far the best bedside manor I have ever experienced. She truly care.
What's one piece of advice would you give a prospective patient of Janet Bouknight at University of Alabama Birmingham?
The best way to communicate is through the patient portal. She will always answer within a few hours or the following day.
During treatment, were you treated like a number or a human with Janet Bouknight at University of Alabama Birmingham?
Dr. Bouknight is extremely compassionate. She is always willing to listen and answer any question I had. She was very understanding of our circumstances (travel distance, money, etc) and always worked with us. She always heard us out and let us be involved in our treatment.
Describe the protocols Janet Bouknight used in your cycles at University of Alabama Birmingham and their degree of success.
My husband and I are considered unexplained infertility. We started treatments with clomid and timed intercourse. Which resulted in negative pregnancy tests. From there we moved onto clomid with IUIs (3). All resulted in negative pregnancy tests. Finally we tried injections with timed intercourse through ultrasound monitoring. This proved to be unsuccessful also. In June 2017, we will complete our first IVF cycle.
Describe your experience with your nurse at University of Alabama Birmingham.
The nurse was always very kid and understanding. She always returned my calls or emails promptly and sent out all prescriptions on time.
Describe your experience with University of Alabama Birmingham.
Their team is truly amazing and I say team because that is what they are. The few times I had to see a different doctor they were always up to speed with my treatment plan and our family's obstacles. It was very comforting to know everyone cared from receptionists, lab analysts, doctors and nurses.
Describe the costs associated with your care under Janet Bouknight at University of Alabama Birmingham.
Up until this point we have paid our regular co-pays ($12 each), medication costs, and IUI costs ($300 each). This summer will will have to pay for a full cycle of IVF with medications out of pocket ($17,000 roughly).
[Dr. Bouknight] Strengths- sweet person, genuinely wants what's best for you, will do everything she can to get you pregnant, excellent listener weaknesses- sometimes is hard to read, isn't the "warmest" at first but will open up more the more you work with her, doesn't always call with results or get back to you when she says she will (very frustrating especially during a IVF cycle)...Make sure you feel confident in talking to her, staying on top of your own treatments and goals, standing up for yourself and calling/bugging the clinic when you want something done.
most of the time short wait time [at U of AL], excellent hours available before work hours (before 8am), easy to work with and accommodating. Clean and nice clinic too...Was not informed on a certain day during the IVF cycle how many embryos survived. We were anxiously awaiting this info and had to call and leave 3 messages before the fellow responded...Worked with [nurse] Laura most of the time. She gets things done on time (calls prescriptions, etc) but sometimes seems like she's got too much going on. Doesn't always call back same day. The portal seems to be the best way to communicate with anyone there on the team.
How was your experience with Janet Bouknight at University of Alabama Birmingham?
Strengths- sweet person, genuinely wants what's best for you, will do everything she can to get you pregnant, excellent listener
weaknesses- sometimes is hard to read, isn't the "warmest" at first but will open up more the more you work with her, doesn't always call with results or get back to you when she says she will (very frustrating especially during a IVF cycle)
What's one piece of advice would you give a prospective patient of Janet Bouknight at University of Alabama Birmingham?
Make sure you feel confident in talking to her, staying on top of your own treatments and goals, standing up for yourself and calling/bugging the clinic when you want something done. If you don't feel like you can do that, I'd find another clinic.
During treatment, were you treated like a number or a human with Janet Bouknight at University of Alabama Birmingham?
At times I felt like I got lost in the shuffle. I would say definitely be an advocate for yourself and stay on top of your treatment schedule.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Laura)
Worked with Laura most of the time. She gets things done on time (calls prescriptions, etc) but sometimes seems like she's got too much going on. Doesn't always call back same day. The portal seems to be the best way to communicate with anyone there on the team.
Describe your experience with University of Alabama Birmingham.
most of the time short wait time, excellent hours available before work hours (before 8am), easy to work with and accommodating. Clean and nice clinic too.
Describe your experience with your monitoring appointments at University of Alabama Birmingham.
monitoring appointments were super quick and easy to schedule. definitely a plus!
Describe the costs associated with your care under Janet Bouknight at University of Alabama Birmingham.
I want to say IVF was around 12-15K for all the meds and retrieval cycle w/ ICSI, IUIs were a couple hundred $, and frozen transfers were around 2500 + medication.
What specific things went wrong at University of Alabama Birmingham?
Failed to call with results
Describe the specific things that went wrong at University of Alabama Birmingham.
Was not informed on a certain day during the IVF cycle how many embryos survived. We were anxiously awaiting this info and had to call and leave 3 messages before the fellow responded.
From the first consult I felt heard, and felt the sense of relief that a plan was in place. While going through the process - we had some setbacks, we had to cancel a transfer cycle. This allowed for further testing and modifications to the regimen...[Dr. Bouknight] took the time to go over a possible plan B, in case the transfer didn't work. That made me feel so much better, that she cared, and she put at ease all of my concerns.
[the Alabama Fertility Specialists nurse] was great, would call me back the same day. Give me options. She is Dr. B's primary nurse- so great communication...My perception is that this is a very busy clinic, the waiting room - always full. I asked for early appointments - and was able to come in and out in no time. However, I think that if I had later appointments I would have to wait for longer time.
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She was recommended to me by a friend that had gone through infertility. I had been seen at another fertility clinic before, but I was not satisfied. From the first consult I felt heard, and felt the sense of relief that a plan was in place. While going through the process - we had some setbacks, we had to cancel a transfer cycle. This allowed for further testing and modifications to the regimen. Overall my experience was great, I would recommend her as a fertility specialist.
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Ask questions, maybe have some written down for your consult.
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
While the whole treatment was highly protocolized, at the time of my embryo transfer I was not very confident about having a positive result. She took the time to go over a possible plan B, in case the transfer didn't work. That made me feel so much better, that she cared, and she put at ease all of my concerns.
Describe your experience with your nurse at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama). (Assigned nurse: Yvonne)
She was great, would call me back the same day. Give me options. She is Dr. B's primary nurse- so great communication.
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
My perception is that this is a very busy clinic, the waiting room - always full. I asked for early appointments - and was able to come in and out in no time.
However, I think that if I had later appointments I would have to wait for longer time.
What specific things went wrong at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Failed to call with results
NPS10
Doctor
Janet Bouknight
NPS
Humanity4 of 5
Communication5 of 5
Frequency Seen4 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
She [Dr. Janet Bouknight] treats me like a human. Always ask how I'm feeling and really listens... really listens to my concerns and does everything she can to help us grow our family. If I have questions she answers them well. She calls to check on me and see how I'm doing when she does not have to. I wouldn't want to go anywhere else...We used a single embryo transfer. She feels this is the healthiest way to go and we do too.
IVF cycles cost around 15k [at Alabama Fertility Specialists]. We have done 2. IUI is 1300. We have done 2...The facility is clean and everyone is nice and really helpful. They are always there to answer any questions you may have. And they are always smiling. They do everything they can to make sure you are happy...Dr Bouknight really listens to my concerns and does everything she can to help us grow our family. If I have questions she answers them well. She calls to check on me and see how I'm doing when she does not have to. I wouldn't want to go anywhere else.
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Dr Bouknight really listens to my concerns and does everything she can to help us grow our family. If I have questions she answers them well. She calls to check on me and see how I'm doing when she does not have to. I wouldn't want to go anywhere else.
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Ask questions if you need to because she doesn't mind.
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She treats me like a human. Always ask how I'm feeling and really listens.
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
The facility is clean and everyone is nice and really helpful. They are always there to answer any questions you may have. And they are always smiling. They do everything they can to make sure you are happy.
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
IVF cycles cost around 15k. We have done 2. IUI is 1300. We have done 2.
Describe Janet Bouknight's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
We used a single embryo transfer. She feels this is the healthiest way to go and we do too.
NPS10
Doctor
Janet Bouknight
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen5 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)
[Dr. Janet Bouknight] was very relatable and comforting during the process.. she opened up to me and my husband about her fertility issues and what all she had to do in order to conceive so we felt comfortable with her being our dr for this issue we are having...She did 2 surgeries on me to see what was going on inside. She even flushed my tubes an they looked fine she said.. she did both surgeries herself also
[The staff at Alabama Fertility Specialists] were pleasant. I did not have any issues with anyone...appointments are early morning only from 5am-7:30am. It’s early and it’s hard if u live far...They keep a very tight schedule and if you are late u will be worked in after the other clients...we had to pay for IUI that was $300.00 each time. On top of the injections that was $150. So 450-500 per month just for IUI
How was your experience with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She was very relatable and comforting during the process.. she opened up to me and my husband about her fertility issues and what all she had to do in order to conceive so we felt comfortable with her being our dr for this issue we are having..
What's one piece of advice would you give a prospective patient of Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
Listen to her advice in the beginning.. if she say loose weight do it! If she says something she knows her stuff. She did 2 surgeries on me and couldn’t find one issue stopping me from getting pregnant. So she told me not to give up and I’m not.
During treatment, were you treated like a number or a human with Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)?
She opened up to me about her fertility issues and made me feel very comfortable..
Describe the protocols Janet Bouknight used in your cycles at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama) and their degree of success.
She did 2 surgeries on me to see what was going on inside. She even flushed my tubes an they looked fine she said.. she did both surgeries herself also.
Describe your experience with the nursing staff at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
They were pleasant. I did not have any issues with anyone
Describe your experience with Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
Bring a jacket it’s cold.. but most dr offices are cold. And they appointments are early morning only from 5am-7:30am. It’s early and it’s hard if u live far, we lived a county over and some mornings we were late and we had to sit an wait to be worked in. They keep a very tight schedule and if you are late u will be worked in after the other clients..
Describe the costs associated with your care under Janet Bouknight at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
My insurance use to cover iui bf Obama care. After that they took it away so we had to pay for IUI that was $300.00 each time. On top of the injections that was $150. So 450-500 per month just for IUI. We did a few rounds wo iui an jus meds and sex but it didn’t work .
Describe Janet Bouknight's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Alabama Fertility Specialists (formerly ART Fertility Program of Alabama).
I’ve never had this done before
NPS10
Doctor
Janet Bouknight
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability3 of 5
NPS10
Clinic
Alabama Fertility Specialists (formerly ART Fertility Program of Alabama)