Janet Bruno-Gaston

Shady Grove Fertility Texas

Rated 9.7
Strongly recommend: 100%9.7
100% strongly recommend
4 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.3
8.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Morehouse School of Medicine
Residency
USC
Fellowship
Baylor

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Janet Bruno-Gaston works in 1 office at

Shady Grove Fertility Texas
Rated 8.9
Strongly recommend: 78%Neutral: 12%Don't recommend: 10%8.9

Explore Clinic
Houston - Memorial City
9230 Katy Fwy., Suite 540
Houston, TX 77055

4 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2024, Successful
NPS
10
NPS
10
Age 40 - 43
1 IUI
1 Embryo Freezing (cancer)
Cancer
Black or African-American
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[With Dr. Janet Bruno-Gaston] all of the procedures we have done for fertility preservation have been a success! We were never left in the dark concerning the details, finances, pros/cons, etcetera...very responsive when you have questions and/or concerns......diagnosed with invasive DCIS (right breast)...esulted in 4 frozen embryos
[At Shady Grove Fertility Houston (formerly CORM)] what has impressed me the most are the unexpected check-ins, from the clinic side, just to let us know we are in their thoughts and to ask if there is anything they can do while we are in this waiting season...staff absolutely are a reflection of her. They were and still are absolutely amazing.
How was your experience with Janet Bruno-Gaston at Shady Grove Fertility Texas?
Dr Bruno-Gaston and her team are hands-down amazing!! My husband and I have been on this journey for some time, they rooting us on every step of the way. There's been many delays, ups and downs due to health reasons but that has only deepened their resolve to see us through. Currently we are in a delay and what has impressed me the most are the unexpected check-ins, from the clinic side, just to let us know we are in their thoughts and to ask if there is anything they can do while we are in this waiting season. On another positive note all of the procedures we have done for fertility preservation have been a success! We were never left in the dark concerning the details, finances, pros/cons, etcetera. Dr Bruno-Gaston and her team are very responsive when you have questions and/or concerns. They really do make you feel as more than just a patient, number, or dollar and for that I wish them continued success.
What's one piece of advice would you give a prospective patient of Janet Bruno-Gaston at Shady Grove Fertility Texas?
Be as open and thorough as possible in terms of knowing your medical history as this helps the providers tremendously in terms of knowing how best to tailor your treatment and options.
During treatment, were you treated like a number or a human with Janet Bruno-Gaston at Shady Grove Fertility Texas?
Dr Bruno-Gaston and her team are hands-down amazing!! My husband and I have been on this journey for some time, they rooting us on every step of the way. There's been many delays, ups and downs due to health reasons but that has only deepened their resolve to see us through. Currently we are in a delay and what has impressed me the most are the unexpected check-ins, from the clinic side, just to let us know we are in their thoughts and to ask if there is anything they can do while we are in this waiting season. On another positive note all of the procedures we have done for fertility preservation have been a success! We were never left in the dark concerning the details, finances, pros/cons, etcetera. Dr Bruno-Gaston and her team are very responsive when you have questions and/or concerns. They really do make you feel as more than just a patient, number, or dollar and for that I wish them continued success.
Describe the protocols Janet Bruno-Gaston used in your cycles at Shady Grove Fertility Texas and their degree of success.
My case was quite unique as we had to take an entirely different approach once I rec'd a diagnosis of cancer. Initially we planned an IUI cycle, moving to IVF if that cycle resulted in a negative pregnancy. The initial IUI cycle failed and in the process of planning to move to IVF I was diagnosed with invasive DCIS (right breast), Stage 1. Dr Bruno-Gaston and my entire oncology team was able to come up with a treatment plan to include egg retrieval for fertility preservation. This resulted in 4 frozen embryos which we plan to transfer via surrogacy.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
Dr Bruno-Gaston's staff absolutely are a reflection of her. They were and still are absolutely amazing.
Describe your experience with Shady Grove Fertility Texas.
The clinic is very responsive, appointment scheduling is easy, and they are very transparent regarding the financials. On several occasions I've requested itemized financial information and it was provided within 24 hours.
Describe the costs associated with your care under Janet Bruno-Gaston at Shady Grove Fertility Texas.
Due to my diagnosis of cancer I rec'd a discounted rate; the exact cost I cannot recall.
Describe Janet Bruno-Gaston's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
N/A
10
Doctor
Janet Bruno-Gaston
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Houston - Memorial City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
9
NPS
8
Age 31
Uterine Fibroids
Black or African-American
Income $100K - $199K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Bruno has been a great listener...extremely kind...was candid and honest with us about what she felt was the best course of action...great job of explaining things...allows us to lead many discussions and ask questions...plan is to do an IUI cycle with letrozole...had a full work up including genetic testing
great that [Shady Grove Fertility Houston (formerly CORM)] have so many resources but it also seems like they’re overall very busy. Communication could be better...not a lot of follow up to discuss my various results...Everyone has been friendly and helpful but they are often hard to get ahold of via phone
How was your experience with Janet Bruno-Gaston at Shady Grove Fertility Texas?
Dr. Bruno has been a great listener and advocate for our family’s future. My wife and I wanted a known donor but after some not so great test results, she was candid and honest with us about what she felt was the best course of action. But at the same time, she was willing to proceed however we wanted to. She allows us to lead many discussions and ask questions. She does a great job of explaining things as well. She has been very warm and supportive thus far.
What's one piece of advice would you give a prospective patient of Janet Bruno-Gaston at Shady Grove Fertility Texas?
Ask questions! Dr. Bruno seems like she is always trying to be as thorough as possible but if something is unclear, be sure to ask.
During treatment, were you treated like a number or a human with Janet Bruno-Gaston at Shady Grove Fertility Texas?
Dr. Bruno has been extremely kind and we always feel listened to when we meet with her. She asks what our goals are and empathizes when necessary. I feel like she has tailored the treatment plan to our needs and gives her honest advice when things don’t go as expected.
Describe the protocols Janet Bruno-Gaston used in your cycles at Shady Grove Fertility Texas and their degree of success.
I haven’t begun a treatment cycle yet. I had a full work up including genetic testing. No apparent fertility barriers. The plan is to do an IUI cycle with letrozole.
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: Melissa)
Everyone has been friendly and helpful but they are often hard to get ahold of via phone. I often found myself leaving voicemails. My messages are returned but sometimes it’s frustrating to not be able to have a quick question answered right away.
Describe your experience with Shady Grove Fertility Texas.
Shady Grove has a huge network as they have locations all over the country. It’s great that they have so many resources but it also seems like they’re overall very busy. Communication could be better. I had a lot of testing done but not a lot of follow up to discuss my various results. I was spoken to about all of the results at once about 2 months after the first testing was done. During that appointment, I was prescribed vitamins and recommended a vaccine because of those results. Had it been discussed immediately, I could’ve addressed the issue much sooner.
Describe the costs associated with your care under Janet Bruno-Gaston at Shady Grove Fertility Texas.
So far all of the consults and testing have come to about $800 with insurance.
Describe Janet Bruno-Gaston's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
N/A
9
Doctor
Janet Bruno-Gaston
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Shady Grove Fertility Texas
Houston - Memorial City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
8
Age 37
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Black or African-American
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Bruno Gastón was so personable. I felt like I was talking to a friend. She knew the details of our case and really cared about helping us...I highly recommend seeing her. She is professional and knowledgeable. Very thorough. Willing to answer any questions you have. Never felt rushed during the visits. Explains risks and gives info but allows you to decide. Excellent doctor I felt very comfortable with.
[CORM] Clinic area is nice and clean. I like that all of your information is available on their portal. Clinic was responsive to calls and requests. It will be interesting to see how things progress now that they are under SGF...they [nurses] were ok. No one stood out as super friendly, but I didn’t feel there was an issue...Dr Bruno Gastón was so personable. I felt like I was talking to a friend. She knew the details of our case and really cared about helping us.
How was your experience with Janet Bruno-Gaston at Shady Grove Fertility Texas?
I highly recommend seeing her. She is professional and knowledgeable. Very thorough. Willing to answer any questions you have. Never felt rushed during the visits. Explains risks and gives info but allows you to decide. Excellent doctor I felt very comfortable with.
What's one piece of advice would you give a prospective patient of Janet Bruno-Gaston at Shady Grove Fertility Texas?
The doctor may be covered but facility may not be, so verify in advance if using insurance.
During treatment, were you treated like a number or a human with Janet Bruno-Gaston at Shady Grove Fertility Texas?
Dr Bruno Gastón was so personable. I felt like I was talking to a friend. She knew the details of our case and really cared about helping us.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
Disappointed that masks stopped being worn by nurses in mid 2022. Especially considering some ppl in clinic could be high risk. But I understand this is a controversial topic for some. Other than that they were ok. No one stood out as super friendly, but I didn’t feel there was an issue.
Describe your experience with Shady Grove Fertility Texas.
Clinic area is nice and clean. I like that all of your information is available on their portal. Clinic was responsive to calls and requests. It will be interesting to see how things progress now that they are under SGF
Describe the costs associated with your care under Janet Bruno-Gaston at Shady Grove Fertility Texas.
Used insurance. So only paid copays.
What specific things went wrong at Shady Grove Fertility Texas?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility Texas.
I had to transfer due to insurance and it took a while to get my results from them, but I was understanding of this. When they did come they were complete. So it’s not really an issue.
10
Doctor
Janet Bruno-Gaston
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Shady Grove Fertility Texas
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2022 - 2024, Successful
NPS
10
NPS
9
Age 42 - 44
2 IVF
Black or African-American
Income $200K - $499K
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Janet Bruno-Gaston is] sharp and extremely knowledgeable about fertility in general...thoroughly and patiently explained every procedure...changed my protocol and was able to get my lining to the requisite thickness and proceed with a successful transfer
I found SGF to be a very good and reputable clinic...patients benefit from huge economies of scale and developed resources...office was excellent. Alyssa...amazing...always had a positive attitude when she communicated any information to me...Tara and Jackie in the office were also great to work with
How was your experience with Janet Bruno-Gaston at Shady Grove Fertility Texas?
Where do I begin?! I cannot say enough wonderful things about Dr. Bruno-Gaston! I received amazing fertility care under her supervision. I started my fertility journey in 2020 under the care of my regular OB/GYN. In 2021, I moved to SGF (formerly CORM) to begin assisted reproductive procedures. Initially, I was under the care of another physician, but that physician moved out of state. I was then assigned to Dr. Bruno-Gaston, as she took over the previous physician's practice. I was nervous starting with a new physician in the middle of my fertility journey. But Dr. Bruno-Gaston was nothing short of amazing! I found her sharp and extremely knowledgeable about fertility in general as well as the particular obstacles in my specific case. She thoroughly and patiently explained every procedure to my husband and me. When she switched my IVF protocol, she explained why she was making certain changes. I struggled during the transfer process as my lining could not get thick enough to proceed with a transfer. Dr. Bruno-Gaston changed my protocol and was able to get my lining to the requisite thickness and proceed with a successful transfer. If you are considering going to a fertility doctor, run, don't walk to Dr. Bruno-Gaston's office. I especially appreciated that she made me and my husband feel like people with emotions and feelings (not just patients or numbers). I could feel her deep concern for us and our journey and that is something I will never forget!
What's one piece of advice would you give a prospective patient of Janet Bruno-Gaston at Shady Grove Fertility Texas?
Listen to all of her recommendations for treatment.
During treatment, were you treated like a number or a human with Janet Bruno-Gaston at Shady Grove Fertility Texas?
I especially appreciated that Dr. Bruno-Gaston made me and my husband feel like people with emotions and feelings (not just patients or numbers). I could feel her deep concern for us and our journey and that is something I will never forget!
Describe the protocols Janet Bruno-Gaston used in your cycles at Shady Grove Fertility Texas and their degree of success.
When I was having trouble getting my lining to the appropriate thickness for transfer, Dr. Bruno changed my medication protocol to a system that mimicked the body's natural develop of estrogen and progesterone. I believe this "gentler" approach to hormonal medication helped my lining achieve the appropriate thickness that led to a successful transfer.
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: Alyssa)
The staff at Dr. Bruno-Gaston's office was excellent. Alyssa was the nurse I mainly communicated with and I found her to be amazing. She always had a positive attitude when she communicated any information to me. Her voice always sounded like "sunshine and rainbows" even when communicating negative news. She was a real light during a very difficult process. Tara and Jackie in the office were also great to work with. They always greeted you with a smile and made you feel very comfortable during each visit.
Describe your experience with Shady Grove Fertility Texas.
I found SGF to be a very good and reputable clinic. Because it is a large clinic with multiple offices across the United States, patients benefit from huge economies of scale and developed resources.
Describe the costs associated with your care under Janet Bruno-Gaston at Shady Grove Fertility Texas.
Retrievals = $10K (out of pocket); less with insurance Transfers = $2-4K (out of pocket); less with insurance
10
Doctor
Janet Bruno-Gaston
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Texas
Houston - Memorial City
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5