Rated 7.8
Strongly recommend: 67%Neutral: 13%Don't recommend: 20%7.8
67% strongly recommend
12 reviews
Humanity
8.7
8.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.3
8.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.1
7.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.4
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Mount Sinai
Residency
Yale
Fellowship
Mount Sinai

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Janis Fox works in 4 offices at

Brigham & Women's Hospital
Rated 8.8
Strongly recommend: 80%Neutral: 11%Don't recommend: 8%8.8

Explore Clinic
Boston
75 Francis Street
Boston, MA 02115
Chestnut Hill
200 Boylston Street
Chestnut Hill, MA 02467
Braintree
1681 Washington Street 2nd Floor
Braintree, MA 02184
Newton
2014 Washington Street
Newton, MA 02462
Show 2 more

12 patient reviews

2019, Successful
NPS
8
NPS
9
Age 34
1 IUI
Unexplained
European
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Fox is more clinical than warm...However, she is very knowledgeable and is ready with a treatment plan once all the tests are completed. She is flexible to the patient's wants/needs and didn't force any treatment...I started on the lowest dose of letrozole, with intention of doing 3 IUIs and then moving onto IVF. Due to travel, my first two IUIs had to be cancelled. The 1st completed IUI worked much to my and Dr. Fox's surprise...
The clinic secretary [at Brigham & Women's Hospital] was a little rough around the edges at first, especially when it came to getting medical records. My OBGYN is in the same BWH network and the records are all linked electronically, however a nurse from my OBGYN office had to call the clinic as the secretary did not believe me over the phone. Otherwise, I have had no issues with the clinic...Nurse Nancy performed the IUI that got me pregnant so I am forever grateful to her.
How was your experience with Janis Fox at Brigham & Women's Hospital?
Dr. Fox is more clinical than warm, which my OBGYN had previously warned me about. However, she is very knowledgeable and is ready with a treatment plan once all the tests are completed. She is flexible to the patient's wants/needs and didn't force any treatment.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
Be prepared with questions and speak up if you prefer one treatment or drug over another.
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
I only saw Dr. Fox at the beginning of treatment and after success, with several months between. Due to this, during my last visit it felt like Dr. Fox was not up to date on my care and cycles I had gone through.
Describe the protocols Janis Fox used in your cycles at Brigham & Women's Hospital and their degree of success.
I started on the lowest dose of letrozole, with intention of doing 3 IUIs and then moving onto IVF. Due to travel, my first two IUIs had to be cancelled. The 1st completed IUI worked much to my and Dr. Fox's surprise.
Describe your experience with the nursing staff at Brigham & Women's Hospital.
Some of the nurses are better than others. At my first visit for blood work, the nurse said "oh your husband is a scientist, you'd think he would be smart enough to get you pregnant." Considering it's a fertility clinic, it was surprising to hear the lack of compassion and overall knowledge of how to speak to patients that may have tried to get pregnant for years. However, the other nurses on staff were great and Nurse Nancy performed the IUI that got me pregnant so I am forever grateful to her.
Describe your experience with Brigham & Women's Hospital.
The clinic secretary was a little rough around the edges at first, especially when it came to getting medical records. My OBGYN is in the same BWH network and the records are all linked electronically, however a nurse from my OBGYN office had to call the clinic as the secretary did not believe me over the phone. Otherwise, I have had no issues with the clinic.
Describe the costs associated with your care under Janis Fox at Brigham & Women's Hospital.
My insurance covered fertility treatment.
What specific things went wrong at Brigham & Women's Hospital?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
Describe the specific things that went wrong at Brigham & Women's Hospital.
I once came in for a blood draw and they didn't have me on the schedule and it took two calls to get a prescription filled.
8
Doctor
Janis Fox
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
9
Clinic
Brigham & Women's Hospital
South Shore (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
9
NPS
10
Age 35 - 37
6 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
1st of 3 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Fox was compassionate and thoughtful doctor. She was extremely thorough in her workup, and would seek alternative opinions when she felt necessary. I appreciated that she knew her own strengths and weaknesses.... I did multiple protocols with Dr. Fox including the antagonist protocol, VLD lupron protocol, and ULD lupron protocol. She definitely had a rationale for each. The cases are discussed in a IVF committee at Brigham before finalizing your treatment plan.
The clinic [Brigham & Women's Hospital] was well run overall. I felt that the size of the clinic was manageable and my wait for testing was always reasonable. They were efficiently run and organized. Having cycled elsewhere, I would say this was an overall excellent place to do IVF.... It is small nursing staff that I got to know well over the years. They always returned phone calls in a timely manner and were helpful. I felt they were organized and I had a great experience.
How was your experience with Janis Fox at Brigham & Women's Hospital?
She was a great doctor and I would recommend her. She sometimes wavered on decision making, but I always felt she was very clear. I had an overall good experience, even though I did not have a successful pregnancy under her care.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
Be prepared to wait. She runs behind often because she is willing to give each and every patient the time that they need. I never felt rushed and she was always willing to answer my questions!
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
Dr. Fox was compassionate and thoughtful doctor. She was extremely thorough in her workup, and would seek alternative opinions when she felt necessary. I appreciated that she knew her own strengths and weaknesses.
Describe the protocols Janis Fox used in your cycles at Brigham & Women's Hospital and their degree of success.
I did multiple protocols with Dr. Fox including the antagonist protocol, VLD lupron protocol, and ULD lupron protocol. She definitely had a rationale for each. The cases are discussed in a IVF committee at Brigham before finalizing your treatment plan. This gave my confidence that there was expert consensus on my plan.
Describe your experience with the nursing staff at Brigham & Women's Hospital.
It is small nursing staff that I got to know well over the years. They always returned phone calls in a timely manner and were helpful. I felt they were organized and I had a great experience.
Describe your experience with Brigham & Women's Hospital.
The clinic was well run overall. I felt that the size of the clinic was manageable and my wait for testing was always reasonable. They were efficiently run and organized. Having cycled elsewhere, I would say this was an overall excellent place to do IVF.
Describe your experience with your monitoring appointments at Brigham & Women's Hospital.
Efficient smaller clinic. Overall very well run. No complaints!
Describe the costs associated with your care under Janis Fox at Brigham & Women's Hospital.
Covered by insurance mostly.
Describe Janis Fox's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brigham & Women's Hospital.
They have an algorithm for the number to transfer based on age and number retrieved. This also determines whether you proceed with a day 3 or day 5 transfer.
9
Doctor
Janis Fox
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Brigham & Women's Hospital
South Shore (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 42 - 43
2 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We used antagonist protocol [with Dr. Janis Fox], and I had a very good response both cycles I did...was aggressive with how many we transferred, so we did 3 embryos for 4 of my transfers, and 2 for the last (only had 2 remaining)... thankfully, she was able to do both of my egg retrievals...was very thorough, made sure I understood everything, and was compassionate at the same time. She was very positive through the whole experience, even though she was real about the data given my age...has a practical approach to treatment. She is compassionate and understanding, and made me feel hopeful and at ease the whole way through. She never gave me false hope, and kept the data real, but she did give me confidence in going forward with a second cycle after the first failed.
I went through a few different nurses while receiving treatment with Dr. Fox [at Brigham & Women's Hospital] over a 2 year period. It would have been nice to have just one and get to know them better. Of all the nurses, I didn't really love any of them, but they all were fine and did their job well...The first nurse I had with Dr. Fox failed to do one important blood test that was required before we could start, so it set me back a month...[monitoring was a] pretty easy process- you were given a "window" of time, early morning, which worked well for me...The clinic has multiple doctors, which to me was good and bad. Good since if you needed a quick procedure and my dr. wasn't available, someone else could step in to do it. Bad because I didn't always get my doctor for my important procedures (transfers), though thankfully, she was able to do both of my egg retrievals.
How was your experience with Janis Fox at Brigham & Women's Hospital?
Dr. Fox is highly intelligent, and has a practical approach to treatment. She is compassionate and understanding, and made me feel hopeful and at ease the whole way through. She never gave me false hope, and kept the data real, but she did give me confidence in going forward with a second cycle after the first failed.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
Trust her method!
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
Dr. Fox was very thorough, made sure I understood everything, and was compassionate at the same time. She was very positive through the whole experience, even though she was real about the data given my age.
Describe the protocols Janis Fox used in your cycles at Brigham & Women's Hospital and their degree of success.
We used antagonist protocol, and I had a very good response both cycles I did.
Describe your experience with your nurse at Brigham & Women's Hospital. (Assigned nurse: Karen)
I went through a few different nurses while receiving treatment with Dr. Fox over a 2 year period. It would have been nice to have just one and get to know them better. Of all the nurses, I didn't really love any of them, but they all were fine and did their job well.
Describe your experience with Brigham & Women's Hospital.
The clinic has multiple doctors, which to me was good and bad. Good since if you needed a quick procedure and my dr. wasn't available, someone else could step in to do it. Bad because I didn't always get my doctor for my important procedures (transfers), though thankfully, she was able to do both of my egg retrievals.
Describe your experience with your monitoring appointments at Brigham & Women's Hospital.
pretty easy process- you were given a "window" of time, early morning, which worked well for me.
Describe the costs associated with your care under Janis Fox at Brigham & Women's Hospital.
This was completely covered by insurance. I only had to pay Dr. visit copays, and a portion of the prescription fertility meds.
Describe Janis Fox's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brigham & Women's Hospital.
Dr. Fox was aggressive with how many we transferred, so we did 3 embryos for 4 of my transfers, and 2 for the last (only had 2 remaining).
What specific things went wrong at Brigham & Women's Hospital?
  • Failed to order appropriate test
Describe the specific things that went wrong at Brigham & Women's Hospital.
The first nurse I had with Dr. Fox failed to do one important blood test that was required before we could start, so it set me back a month.
10
Doctor
Janis Fox
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
NPS
9
NPS
7
Age 42 - 44
3 Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
Ashkenazi Jewish
Accountant
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
I really like Dr. Fox personally and she was very candid on the statistics for success as well as other options. She won't actively put herself in our position and say what "she" would do which I sometimes want her to do, I understand these are very personal decisions and she tries to give us all of the information we need to make the decisions. She is very sensitive to our individual situation and it feels like she is personally committed to us becoming pregnant and having a successful pregnancy.
Nothing runs on time and it's very difficult to get someone to pick up a phone [at Brigham & Women's Hospital]. You often are on hold for a while or > 5 hours (or a day) will pass before a returned call. "Customer service" is lacking but the medical care is great. The receptionists are very nice and act like they remember me, which is well received.... I have had a few instances where the nurse hasn't called with results and I have had to reach out hours after I have seen the results posted to the hositpal website. It's not always clear what procedure you are expected to follow for the bloodwork and u/s, especially the first time. Overall, the clinic lacks customer service. It definitely runs like a hospital not like a for profit enterprise holding your hand every step of the way.
How was your experience with Janis Fox at Brigham & Women's Hospital?
I really like Dr. Fox personally and she was very candid on the statistics for success as well as other options. She won't actively put herself in our position and say what "she" would do which I sometimes want her to do, I understand these are very personal decisions and she tries to give us all of the information we need to make the decisions. She is very sensitive to our individual situation and it feels like she is personally committed to us becoming pregnant and having a successful pregnancy.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
She doesn't sugar coat but she's very smart and experienced. She'll answer anything you ask, just make sure you ask! It's sometimes hard to get a hold of her outside of normal appointments and she often runs behind so our appointments didn't run on time.
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
She is very personable and we were able to establish a personal connection quickly. While she states the facts (which are hard to hear), she acknowledges that it's a hard message and I feel like she feels bad when we don't have a successful outcome even though our chances are low.
Describe the protocols Janis Fox used in your cycles at Brigham & Women's Hospital and their degree of success.
I did 2 patch protocol cycles and 1 micro dose Lipton cycle. I am currently doing my 3rd patch protocol. In both protocols, I was on the highest dose of medication (4 menopur in the morning) and 300 of final-f in the evening. This was because my test results showed a diminished ovarian reserve. The first cycle we had 7 follicles, 5 eggs retrieved and fertilized and all transferred. The 2nd cycle we had 7 eggs retrieved 2 fertilized and both transferred. The 3rd cycle took much longer for stimulation (30 days Vs 12-14 for the first two) and resulted in 3 eggs, 1 fertilized and 1 transferred. All were a negative result. This current cycle Dr Fox and team decided to give us one last chance on the patch protocol since my stimulation was materially better. We are self-pay and while a significant burden we were willing to spend the money on a 4 th cycle before deciding potentially to do egg donation.
Describe your experience with your nurse at Brigham & Women's Hospital. (Assigned nurse: Sandy Vance mainly and many others)
It's sometimes hard to get in touch with the team which can be frustrating. As I have been interacting with the nursing team for a while now, I know each of the personalities better. They are all very compassionate and try to share in your excitement or sadness.
Describe your experience with Brigham & Women's Hospital.
Nothing runs on time and it's very difficult to get someone to pick up a phone. You often are on hold for a while or > 5 hours (or a day) will pass before a returned call. "Customer service" is lacking but the medical care is great. The receptionists are very nice and act like they remember me, which is well received.
Describe the costs associated with your care under Janis Fox at Brigham & Women's Hospital.
11k
What specific things went wrong at Brigham & Women's Hospital?
  • Failed to call with results
Describe the specific things that went wrong at Brigham & Women's Hospital.
I have had a few instances where the nurse hasn't called with results and I have had to reach out hours after I have seen the results posted to the hositpal website. It's not always clear what procedure you are expected to follow for the bloodwork and u/s, especially the first time. Overall, the clinic lacks customer service. It definitely runs like a hospital not like a for profit enterprise holding your hand every step of the way.
9
Doctor
Janis Fox
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2007 - 2014, Successful
NPS
10
NPS
10
Age 35 - 42
8 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
3 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Fox] was clinical and thorough but also very patient. She would answer any question and if you brought info in she would discuss it and not make you feel like you were overstepping...She also was careful with my mental health. When I was falling apart about the process she sent me to a specialist therapist to deal with the stress. When I was finally pregnant she encouraged me to go to a high risk ob rather than my regular. It made me feel like she cared about more than embryos and success rates...
The clinic [Brigham & Women's Hospital] itself was run well and always felt clean and safe. Another good thing about BWH was that any procedure you might need was all in the same building...Probably the worst thing about the clinic would be having to drive to Boston. Parking is either valet or park a block or so away...I found the nursing staff to be organized and helpful...
How was your experience with Janis Fox at Brigham & Women's Hospital?
We came to dr fox from another clinic. We had three cycles there and found the dr couldnt answer our questions frequently. We found Dr Fox and she was exactly right for us. She had no problem with me bringing articles to discuss or any crazy questions we had. I had 3 IVF cycles with her before having my son on my 6th IVF. I did 5 more cycles after my son but none were successful. I had positive tests and some embryo growth with no consistent heartbeat. I also had 2 later stage miscarriages, each of which needed a d&c. Dr Fox was always supportive of our decisions whether they were to take a few months off or when to stop trying. She also was careful with my mental health. When I was falling apart about the process she sent me to a specialist therapist to deal with the stress. When I was finally pregnant she encouraged me to go to a high risk ob rather than my regular. It made me feel like she cared about more than embryos and success rates.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
Trust her and be honest with her about every concern. She will support you but you need to communicate your needs.
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
Dr Fox was exactly what I wanted in a fertility dr. She was clinical and thorough but also very patient. She would answer any question and if you brought info in she would discuss it and not make you feel like you were overstepping.
Describe your experience with the nursing staff at Brigham & Women's Hospital.
I found the nursing staff to be organized and helpful. This was many years ago so I am sure much of the staff might have changed though. We found the clinic to be very well run.
Describe your experience with Brigham & Women's Hospital.
Probably the worst thing about the clinic would be having to drive to Boston. Parking is either valet or park a block or so away. The clinic itself was run well and always felt clean and safe. Another good thing about BWH was that any procedure you might need was all in the same building. You would go from one floor to another but you didnt need to go somewhere else for blood tests.
Describe the costs associated with your care under Janis Fox at Brigham & Women's Hospital.
All under insurance.
Describe Janis Fox's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brigham & Women's Hospital.
We did multiple transfers as we were unsuccesful so often. I would have put more in and risk the multiple births but Dr Fox kept us reasonable. I believe we transferred no more than 3 in any cycle.
10
Doctor
Janis Fox
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2010 - 2012, Successful
NPS
10
NPS
10
Age 36 - 38
6 IUI
1 IVF
Ashkenazi Jewish
Income $100K - $199K
Business Executive
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Fox is a wonderful doctor who cares deeply about her patients and helping them achieve the families they dream of. I liked that she explained all of the medical things I was going to experience. I also liked that she didn't just follow protocol when it came to testing, but also her gut. She also looked out for my financial and psychological well-being...She has a strong Long Island accent that if you're not used to, takes a little getting used to. Be as open as possible with her so she can use all the information in your treatment.
I LOVED Kathy. She was attentive, caring and able to explain all of the medical stuff ot me. She always called me right away with test results and spent as much time on the phone as needed. She was my cheerleader through the whole process...The clinic [Brigham & Women's Hospital] is part of a major teaching hospital. So, the couple of times there were emergent issues, I was treated by a fellow and not the doctor. That said, the fellows are amazing and talented. There is always someone available 24/7 which was really helpful when I had issues off-hours. Also, if you're paying out of pocket, procedures are more expensive because the hospital charges more than free standing clinics.
How was your experience with Janis Fox at Brigham & Women's Hospital?
Dr. Fox is a wonderful doctor who cares deeply about her patients and helping them achieve the families they dream of. I liked that she explained all of the medical things I was going to experience. I also liked that she didn't just follow protocol when it came to testing, but also her gut. She also looked out for my financial and psychological well-being.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
She has a strong Long Island accent that if you're not used to, takes a little getting used to. Be as open as possible with her so she can use all the information in your treatment.
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
Dr Fox spent time getting to know me as a person, not just someone who was trying to get pregnant. She listened to my questions and concerns and set the treatment in a way that made sense for me. Not just for her success rate.
Describe your experience with your nurse at Brigham & Women's Hospital. (Assigned nurse: Kathy Lyons)
I LOVED Kathy. She was attentive, caring and able to explain all of the medical stuff ot me. She always called me right away with test results and spent as much time on the phone as needed. She was my cheerleader through the whole process.
Describe your experience with Brigham & Women's Hospital.
The clinic is part of a major teaching hospital. So, the couple of times there were emergent issues, I was treated by a fellow and not the doctor. That said, the fellows are amazing and talented. There is always someone available 24/7 which was really helpful when I had issues off-hours. Also, if you're paying out of pocket, procedures are more expensive because the hospital charges more than free standing clinics.
Describe your experience with your monitoring appointments at Brigham & Women's Hospital.
The monitoring appointments for ovulation/IVF were early in the morning before they opened up ultrasounds to others. It interrupted my morning routine, but it was early enough that I was able to get to work ontime. The window was big enough and there were enough rooms that I didn't have to wait long. The ultrasounds after I got pregnant were scheduled at my convenience.
Describe the costs associated with your care under Janis Fox at Brigham & Women's Hospital.
All of my expenses were covered by insurance except the co-pay
Describe Janis Fox's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brigham & Women's Hospital.
She did want to transfer 2 embryos on my first IVF cycle. I wasn't willing to risk twins and so we had a pretty emotional discussion. Ultimately, though, she listened to me and my needs.
10
Doctor
Janis Fox
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
9
Age 41 - 42
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
5 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Fox took her time with us, thoroughly answered all question and made us feel that she was personally invested in the outcome of or treatments...We saw Dr. Fox for a second opinion regarding ongoing fertility issues. After out first visit with her, she made us few confident in the approach she would use to hep us conceive...She runs late at times, but it is worth the wait. She spends as much time as needed with you. We never felt rushed, and we always had a lot of questions!...
Not having a consistent nurse assigned to My case [at Brigham - Bos] is my biggest complaint...There were some nursing changes happening At the time of our treatments, so we never had one nurse that we consistently talked with. That would be my biggest complaint with my experience at Brigham. I did get timely call backs however...
How was your experience with Janis Fox at Brigham & Women's Hospital?
We saw Dr. Fox for a second opinion regarding ongoing fertility issues. After out first visit with her, she made us few confident in the approach she would use to hep us concieve.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
She runs late at times, but it is worth the wait. She spends as much time as needed with you. We never felt rushed, and we always had a lot of questions!
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
Dr. Fox took her time with us, thoroughly answered all question and made us feel that she was personally invested in the outcome of or treatments
Describe the protocols Janis Fox used in your cycles at Brigham & Women's Hospital and their degree of success.
She did some Initial testing Amd blood work that she felt was not done previously, and then we proceeded with an egg retrieval using a different medicine and protocol. After my retrieval, we proceeded with PGS testing, at which time 2 eggs came back normal. I then had my first frozen transfer, which resulted in a negative pregnancy. We met with Dr Fox again to review my case. I then had a battery of tests looking for uterine abnormalities, including polyp removal. I did a prep cycle to see how my uterus responded to the medicines in my protocol, and when she was satisfied with that I had another transfer, which has resulted in a pregnancy. I am currently 16 weeks
Describe your experience with the nursing staff at Brigham & Women's Hospital.
There were some nursing changes happening At the time of our treatments, so we never had one nurse that we consistently talked with. That would be my biggest complaint with my experience at Brigham. I did get timely call backs however.
Describe your experience with Brigham & Women's Hospital.
Not having a consistent nurse assigned to My case is my biggest complaint
10
Doctor
Janis Fox
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013, Successful
NPS
8
NPS
8
Age 33
1 IVF
Unexplained
European
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Neutral
Successful
I prefer frank information rather than sugar-coating - with the appropriate level of compassion. Janis Fox worked well for what we were looking for in a provider. She provided the right balance of information and next steps...Due to my insurance monetary limitations, Dr. Fox recommended going straight to IVF (and presented published trial data to support the recommendation). This worked great for us and allowed us to stay just under the lifetime maximum that we had.
It was extremely helpful to have one specific nurse to interact with [at Brigham and Womens] and made the process much more comfortable...Had one small issue with an appointment (didn't get entered into their system even though I made the appointment in the office). It happened when our primary nurse was out of the office.I came in on my scheduled day/time (from my appointment card) and the office staff took care of it and found a way to fit me in to see Dr. Fox.
How was your experience with Janis Fox at Brigham & Women's Hospital?
I prefer frank information rather than sugar-coating - with the appropriate level of compassion. Janis Fox worked well for what we were looking for in a provider. She provided the right balance of information and next steps.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
Be open about what you are looking for (how much information) and what your concerns are - ask the questions.
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
Dr. Fox payed attention to my career/interests and knew that I had an interest in (and some background in) medicine. She provided clinical trial information for us when she presented her recommended approach.
Describe the protocols Janis Fox used in your cycles at Brigham & Women's Hospital and their degree of success.
Due to my insurance monetary limitations, Dr. Fox recommended going straight to IVF (and presented published trial data to support the recommendation). This worked great for us and allowed us to stay just under the lifetime maximum that we had.
Describe your experience with your nurse at Brigham & Women's Hospital.
It was extremely helpful to have one specific nurse to interact with and made the process much more comfortable.
What specific things went wrong at Brigham & Women's Hospital?
  • Lost appointments
Describe the specific things that went wrong at Brigham & Women's Hospital.
Had one small issue with an appointment (didn't get entered into their system even though I made the appointment in the office). It happened when our primary nurse was out of the office.I came in on my scheduled day/time (from my appointment card) and the office staff took care of it and found a way to fit me in to see Dr. Fox.
8
Doctor
Janis Fox
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
8
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013, Unsuccessful
NPS
6
NPS
7
Age 34
1 IVF
Unexplained
European
Income $500K
Consultant
2nd of 3 Docs
3 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
She [Dr Janis Fox at Brigham and Women's] told me that she couldn't promise to be on time for appointments because at a fertility clinic there are all kinds of unexpected results...She was very warm but I didn't feel like she was completely up front with me. Miscarriage is a common outcome, and it made it harder for me to handle it when she a) didn't warn me that sometimes embryos don't develop heartbeats and b) acted like it was surprising that it had happened.
She [Dr Janis Fox at Brigham and Women's] told me that she couldn't promise to be on time for appointments because at a fertility clinic there are all kinds of unexpected results...She was very warm but I didn't feel like she was completely up front with me. Miscarriage is a common outcome, and it made it harder for me to handle it when she a) didn't warn me that sometimes embryos don't develop heartbeats and b) acted like it was surprising that it had happened.
How was your experience with Janis Fox at Brigham & Women's Hospital?
She was very warm but I didn't feel like she was completely up front with me. Miscarriage is a common outcome, and it made it harder for me to handle it when she a) didn't warn me that sometimes embryos don't develop heartbeats and b) acted like it was surprising that it had happened.
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
1) She told me that she couldn't promise to be on time for appointments because at a fertility clinic there are all kinds of unexpected results, like "people getting pregnant." I know from experience that nothing special happens when you get pregnant, and certainly nothing that would cause a doctor to be an hour late. 2) When I miscarried she told me that she was shocked and "hadn't seen this coming." At the time it was mildly comforting, but now that I have been through more cycles I know that this is extremely normal. In retrospect it made me feel as though something terrible had gone wrong when really it's just par for the course. And I can't believe she was truly shocked given how common this is.
Describe your experience with Brigham & Women's Hospital.
The "Intro to IVF" class they make patients sit through it s total waste of time. They have designed it for their own convenience rather than the convenience of patients. Poorly planned and executed.
6
Doctor
Janis Fox
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
1 of 5
Adaptability
3 of 5
7
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
5 of 5
Scheduling
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
2012, Successful
NPS
9
NPS
9
Age 32
Unexplained
European
Income $200K - $499K
Operations
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Fox] was the right mix of compassionate and practical. She noted my interest in medicine and provided full explanations for her proposed plan... She [my nurse] was extremely supportive and gentle in her communication. I felt comfortable calling with any questions
The entire care team treated me like a person and were incredibly supportive. The nursing staff was always available and compassionate. Each doc has one primary nurse so you get to know them. The social workers were also fantastic and provided excellent support and advice.
How was your experience with Janis Fox at Brigham & Women's Hospital?
She was the right mix of compassionate and practical. She noted my interest in medicine and provided full explanations for her proposed plan.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
Ask lots of questions and be honest about your wants.
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
The entire care team treated me like a person and were incredibly supportive. The nursing staff was always available and compassionate. Each doc has one primary nurse so you get to know them. The social workers were also fantastic and provided excellent support and advic .
Describe your experience with your nurse at Brigham & Women's Hospital.
She was extremely supportive and gentle in her communication. I felt comfortable calling with any questions... Even if I had asked before.
What specific things went wrong at Brigham & Women's Hospital?
  • Lost appointments
Describe the specific things that went wrong at Brigham & Women's Hospital.
Had one incident with an appointment when the primary scheduler was out if the office. I showed up at the scheduled time but wasn't in the book . They quickly got me in and made sure I was seen by my doc.
9
Doctor
Janis Fox
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2011, Unsuccessful
NPS
0
NPS
10
Age 35 - 36
1 IVF
1 Embryo Freezing
Unexplained
European
South Asian
Income $200K - $499K
Accountant
1st of 2 Docs
Egg Freezing With Other Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
Janis Fox didn't seem to care about the outcome of each cycle. She didn't talk through test results or explain clearly what next steps were... Personally, I found her unwilling to answer questions about what we were doing and why.
Monitoring appointments were quick and efficient. They opened very early which made it very convenient for work. Dr Fox's nurse was amazing and was a big reason I stayed with Dr Fox as long as I did. She was amazing at keeping me on schedule and was so kind when she had to break bad news to me.
How was your experience with Janis Fox at Brigham & Women's Hospital?
If you are the kind of patient who just wants to be told what to do without understanding the 'Why' then maybe she'd be a good fit. Personally, I found her unwilling to answer questions about what we were doing and why. She showed little care for how traumatic the infertility process can be.
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
BWH is a wonderful clinic, but wait a little longer to get in with one of the other doctors.
During treatment, were you treated like a number or a human with Janis Fox at Brigham & Women's Hospital?
Janis Fox didn't seem to care about the outcome of each cycle. She didn't talk through test results or explain clearly what next steps were.
Describe your experience with your nurse at Brigham & Women's Hospital.
Dr Fox's nurse was amazing and was a big reason I stayed with Dr Fox as long as I did. She was amazing at keeping me on schedule and was so kind when she had to break bad news to me. When I made the decision to switch doctor, the nurse was wonderful, helpful, and walked me through the process.
Describe your experience with your monitoring appointments at Brigham & Women's Hospital.
Monitoring appointments were quick and efficient. They opened very early which made it very convenient for work.
0
Doctor
Janis Fox
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
1 of 5
10
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

Consult
NPS
9
NPS
10
Recurrent Pregnancy Loss
Latinx
Income $200K - $499K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I like my doctor [Dr. Janis Fox] alot she is really nice and understands me well.. She has send me to do alot of blood works to catch everything that we can see. I've heard she is a good doctor I been having 6 miscarriage but we not quit know why is happening is incredible. Not only has she taken great care of my health, but also she is lovely to speak with at every appointment. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I highly recommend becoming her patient
Great experience [at Brigham & Women's Hospital] as a first timer. I barely waited to be helped when I checked in. The staff were all very friendly and helpful. I especially loved how really took their time to explain my conditions with me as well as my treatment options. I had a great visit and the has really put me at ease so I highly recommend this clinic
How was your experience with Janis Fox at Brigham & Women's Hospital?
I like my doctor alot she is really nice and understands me well.. She has send me to do alot of blood works to catch everything that we can see. I've heard she is a good doctor I been having 6 miscarriage but we not quit know why is happening is incredible. Not only has she taken great care of my health, but also she is lovely to speak with at every appointment. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I highly recommend becoming her patient!
What's one piece of advice would you give a prospective patient of Janis Fox at Brigham & Women's Hospital?
) is incredible. Not only has she taken great care of my health, but also she is lovely to speak with at every appointment. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I highly recommend becoming her patient!
Describe your experience with the nursing staff at Brigham & Women's Hospital.
Great experience as a first timer. I barely waited to be helped when I checked in. The staff were all very friendly and helpful. I especially loved how really took their time to explain my conditions with me as well as my treatment options. I had a great visit and the has really put me at ease so I highly recommend this clinic
Describe your experience with Brigham & Women's Hospital.
I.like the hospital everyone is nice when you seem lost they ask you if you need help with anything.In the fertility area all of them are nice they have a good heart you can feel it..I will recommend this hospital to anyone.) is great. He has been very attentive to my health issues. I have had complicated health problems and shehas addressed them all. He is very kind and patient. I am very grateful for her.
Describe Janis Fox's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brigham & Women's Hospital.
I will love to have a healthy pregnancy and that I can stay pregnant
9
Doctor
Janis Fox
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Brigham & Women's Hospital
Boston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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