Rated 8.8
Strongly recommend: 83%Neutral: 5%Don't recommend: 13%8.8
83% strongly recommend
41 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.1
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.9
6.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas
Residency
U. of Texas
Fellowship
U. of Texas

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jason Griffith works in 2 offices at

Aspire Houston Fertility Institute
Rated 8.1
Strongly recommend: 66%Neutral: 15%Don't recommend: 19%8.1

Explore Clinic
Willowbrook
18220 State Highway 249
Houston, TX 77070
Woodlands
17183 I 45 South
The Woodlands, TX 77385

41 patient reviews

2017 - 2018, Successful
NPS
10
NPS
10
Age 27 - 28
Cancer
PCOS
Immunological
Recurrent Pregnancy Loss
South Asian
Income $100K - $199K
Lawyer
2nd of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs (cancer)
Strongly Recommends
Strongly Recommends
Successful
Dr. Griffith is a very compassionate and intelligent physician. I have always felt cared for when I meet with him and felt that he always listened to any of my concerns. I don’t feel like “just another patient” with him. He remembers and knows my history so well, which makes me feel important and comfortable that he is providing me with the best care possible....Dr. Griffith performed a miscarriage panel on me, because I had two previous miscarriages.
It [Houston Fertility Institute] is a clean and nice clinic. They do everything in office such as bloodwork and ultrasounds. Procedures are performed at one central office in Piney Point. Both facilities are clean and organized. The staff is excellent at both....The staff at the office is amazing. They had prompt responses and thorough communication.... Dr. Griffith is phenomenal. He listens to my concerns and tailors my treatment individually. He has always explored every option to make sure we have the best outcome.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith is a very compassionate and intelligent physician. I have always felt cared for when I meet with him and felt that he always listened to any of my concerns. I don’t feel like “just another patient” with him. He remembers and knows my history so well, which makes me feel important and comfortable that he is providing me with the best care possible.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Be open with him and tell him anything in your mind. He will listen and care for it.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith is phenomenal. He listens to my concerns and tailors my treatment individually. He has always explored every option to make sure we have the best outcome.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
Dr. Griffith performed a miscarriage panel on me, because I had two previous miscarriages. He also performed an endometrial receptive array, a cervical dilatation due to cervical stenosis. We did one frozen transfer and due to a blood clotting disorder, I was taking lovenox and methylfolate. The transfer was a success.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Rachel)
The staff at the office is amazing. They had prompt responses and thorough communication.
Describe your experience with Aspire Houston Fertility Institute.
It is a clean and nice clinic. They do everything in office such as bloodwork and ultrasounds. Procedures are performed at one central office in Piney Point. Both facilities are clean and organized. The staff is excellent at both.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
I cannot recall.
Describe Jason Griffith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Due to my young age and medical history, Dr. Griffith preferred to transfer only one embryo.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 35
2 IUI
1 Embryo Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Lawyer
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
[Dr. Griffith] took time to answer questions, comped an IUI where the doctor performing procedure did not communicate well. Made personal phone calls. Spent far more time than required talking with me and answering questions. Sensitive to my situation as a gay, single woman.... Lots of contact, personal phone calls, knowledge of me and my situation, long consultations with honest, nuanced answers to every question I could ask.
The sperm vial for one of my IUIs had a number low enough to influence outcome. I did not become pregnant that cycle. Had I been informed I would have asked to use a 2nd vial for the insemination to improve chance of results. The clinic [Houston Fertility Institute] also forgot to order one of my genetic tests--or maybe the lab made the mistake--but it wasn't a big issue. I believe it was a test tailored for Ashkenazi Jews and I am not Jewish so it wasn't really a concern. They informed me of the issue and I appreciated their upfrontness.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Took time to answer questions, comped an IUI where the doctor performing procedure did not communicate well. Made personal phone calls. Spent far more time than required talking with me and answering questions. Sensitive to my situation as a gay, single woman.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Take advantage of his willingness to answer questions.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Lots of contact, personal phone calls, knowledge of me and my situation, long consultations with honest, nuanced answers to every question I could ask.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
Menopur and gonal-F for IVF.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Very helpful, some seemed more efficient at reading ultrasounds than others.
Describe your experience with Aspire Houston Fertility Institute.
Lots of locations. Wish they had one in the Heights/central Houston. Surgical procedures went very smoothly and were not a source of stress.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
I believe IVF was around $16k + meds, IUI around $3-4k + meds
Describe Jason Griffith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Explained the two options, risk of multiples, percentage increase in success per attempt when using 2 embryos vs. benefit of preserving the 2nd embryo for a later attempt.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to order appropriate test
  • Failed to convey critical information
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
The sperm vial for one of my IUIs had a number low enough to influence outcome. I did not become pregnant that cycle. Had I been informed I would have asked to use a 2nd vial for the insemination to improve chance of results. The clinic also forgot to order one of my genetic tests--or maybe the lab made the mistake--but it wasn't a big issue. I believe it was a test tailored for Ashkenazi Jews and I am not Jewish so it wasn't really a concern. They informed me of the issue and I appreciated their upfrontness.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Piney Point
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 31 - 33
3 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Griffith was very compassionate about my feelings and struggles to get pregnant. Through all my ivf cycles he was very open and informative about all options. He was very up front with all the steps and possible outcomes and obstacles that could occur...very kind and has a warm bedside manor. He is very passionate about his job and making your wishes come true to have a family
[Houston Fertility Institute] was very well kept and organized. I never felt uncomfortable...The atmosphere was very welcoming and had a sense of comfort...The nursing staff were very educated in fertility. All the nurses I saw were very compassionate and aware of your emotions. They would celebrate the milestones and also grieve with you when results weren’t what you wanted
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith was very compassionate about my feelings and struggles to get pregnant. Through all my ivf cycles he was very open and informative about all options. He was very up front with all the steps and possible outcomes and obstacles that could occur.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Go see him now! He is an amazing doctor that is very vested into making your dreams come true!
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith is very kind and has a warm bedside manor. He is very passionate about his job and making your wishes come true to have a family.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
The nursing staff were very educated in fertility. All the nurses I saw were very compassionate and aware of your emotions. They would celebrate the milestones and also grieve with you when results weren’t what you wanted.
Describe your experience with Aspire Houston Fertility Institute.
The clinic was very well kept and organized. I never felt uncomfortable in the waiting room or even in the patient rooms. The atmosphere was very welcoming and had a sense of comfort. Everyone was very friendly and greeted you when you walked in or out.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
I went through so many cycles, I don’t remember the exact cost. But, in the end it was all worth it.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
9
Age 34 - 35
2 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
Engineer
2nd of 2 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
tried an Agonist protocol at first and got 7 eggs, 2 embryos and one PGS normal [with Dr. Jason Griffith]. Tried antagonist next and got 3 eggs, 1 embryo which is PGS normal...good bedside manner and very friendly. We are long into our journey and prefer blunt brutal honesty and Dr Griffith will give this if requested. I appreciate his openness to try new strategies and talk through articles I've read
tried an Agonist protocol at first and got 7 eggs, 2 embryos and one PGS normal [at Houston Fertility Institute]. Tried antagonist next and got 3 eggs, 1 embryo which is PGS normal...nursing staff really aren't too familiar with your history...just a couple times I was not phoned with results/ updates. These were always sent to my patient portal though...cost of a cycle is 13000 for ivf. This doesn't include meds
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
good bedside manner and very friendly. We are long into our journey and prefer blunt brutal honesty and Dr Griffith will give this if requested. I appreciate his openness to try new strategies and talk through articles I've read
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
be clear on what you want when u go in and advocate for yourself
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Monitoring the nurses didn't know anything about my history or treatment plan. Dr Griffith was the only one familiar with our case
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
tried an Agonist protocol at first and got 7 eggs, 2 embryos and one PGS normal. Tried antagonist next and got 3 eggs, 1 embryo which is PGS normal.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Jenna Feenandez)
nursing staff really aren't too familiar with your history
Describe your experience with Aspire Houston Fertility Institute.
clinic is large and its easy to become just another patient but choose your doctor carefully. I like Dr Griffiths approach. I also like access to financial coordinator for explanation and my coordinator for detailed questions
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
cost of a cycle is 13000 for ivf. This doesn't include meds
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call with results
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
just a couple times I was not phoned with results/ updates. These were always sent to my patient portal though
8
Doctor
Jason Griffith
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Aspire Houston Fertility Institute
Willowbrook
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014 - 2018, Unknown Success
NPS
10
NPS
10
Age 27 - 31
2 IVF
Tubal Blockage
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Griffith is very caring, open and honest through the entire process. He learns about you and your spouse and truly cares about your best interest.... My time has been a roller coaster. No fault to anyone. I have had a tubal pregnancy, twisted ovary, an unsuccessful transfer and I have not made it through to transfers. Each time, he has sat down with us, explained next steps and ensured we were okay. We have used numerous types of medications, shots and currently using a new injection of lupron.
Open, professional and caring staff [Houston Fertility Institute]. New building with warm atmosphere. Nursing staff is always there to answer questions day in and day out. Try to keep and open mind and listen to their recommendations. The nurse who draws your blood is very good, quick and efficient.... Overall everyone has been very professional, knowledgeable and caring.... I have spent well over $35000 in total costs throughout the years.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
I could never go to any other doctor. He truly is there for you and your ultimate goal of having a family. He cares, checks in and goes above and beyond! I couldn’t say enough positive things about our time with Dr. Griffith.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Be open and honest. Listen to what he says and trust in him.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith is very caring, open and honest through the entire process. He learns about you and your spouse and truly cares about your best interest.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
My time has been a roller coaster. No fault to anyone. I have had a tubal pregnancy, twisted ovary, an unsuccessful transfer and I have not made it through to transfers. Each time, he has sat down with us, explained next steps and ensured we were okay. We have used numerous types of medications, shots and currently using a new injection of lupron.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Overall everyone has been very professional, knowledgeable and caring.
Describe your experience with Aspire Houston Fertility Institute.
Open, professional and caring staff. New building with warm atmosphere. Nursing staff is always there to answer questions day in and day out. Try to keep and open mind and listen to their recommendations. The nurse who draws your blood is very good, quick and efficient.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
I have spent well over $35000 in total costs throughout the years.
Describe Jason Griffith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
He encouraged us to transfer one at a time.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2017, Successful
NPS
10
NPS
10
Age 40 - 43
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Griffin] is THE MOST compassionate doctor I've ever had. He was willing to take a chance on me (I'm classified as advanced maternal age) & try to make my dream of becoming a mother come true. He educated me on donor eggs, which my previous doctor did not, and was able to get me pregnant....Due to my severe lack of quality eggs, he informed me that I probably wouldn't be able to get pregnant using my eggs. But, he was willing to give it 1 final try. It didn't work. Then he educated me on donor eggs. It worked!
They are wonderful! And with Houston being so large, it was nice to have options of where to go for appointments....I love this clinic! I was well educated from day 1 & feel that everyone there was my cheerleader. They celebrated my wins & also mourned my losses. Amazing group of care providers in a very sensitive field....[Monitoring Appointments] Super easy. In & out, usually within 15-30 minutes....[Nursing Staff] Love them all.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
He is THE MOST compassionate doctor I've ever had. He was willing to take a chance on me (I'm classified as advanced maternal age) & try to make my dream of becoming a mother come true. He educated me on donor eggs, which my previous doctor did not, and was able to get me pregnant.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Be open & honest with him about your needs & he'll be your biggest cheerleader.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
I love this clinic! I was well educated from day 1 & feel that everyone there was my cheerleader. They celebrated my wins & also mourned my losses. Amazing group of care providers in a very sensitive field.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
Due to my severe lack of quality eggs, he informed me that I probably wouldn't be able to get pregnant using my eggs. But, he was willing to give it 1 final try. It didn't work. Then he educated me on donor eggs. It worked!
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Love them all.
Describe your experience with Aspire Houston Fertility Institute.
They are wonderful! And with Houston being so large, it was nice to have options of where to go for appointments. My work took me all around Houston, so I've been to several of their offices for appointments that were convenient with my schedule.
Describe your experience with your monitoring appointments at Aspire Houston Fertility Institute.
Super easy. In & out, usually within 15-30 minutes.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
$100,000+
Describe Jason Griffith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
He always follows proper protocol on this.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 26 - 27
1 IVF
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Griffith is so kind, supportive, and caring! I felt incredibly comfortable with him and trusted him from the start!... Dr. Griffith and all staff at HFI are amazing! The nurses and the girls working the schedule were always kind and very efficient. There was a time when I was around 8 weeks pregnant with my twins that I started bleeding heavily right before my appointment. I was crying and very upset—the front desk girl took me back into a room so I could sit and wait privately away from others in the waiting room. The nurses and even the phlebotomist were very reassuring and so genuinely caring! Dr. Griffith saw me as soon as he could to check on the babies and everything thankfully was fine.
[Houston Fertility Institute is] Very clean, relaxing and up to date. I liked the inspirational quotes they change on the desk every week. They also did something special for national infertility day. Very easy to schedule with. I had a wait at times but was always made to feel that the doctor/nurses were available to me... here was a time when I was around 8 weeks pregnant with my twins that I started bleeding heavily right before my appointment. I was crying and very upset—the front desk girl took me back into a room so I could sit and wait privately away from others in the waiting room. The nurses and even the phlebotomist were very reassuring and so genuinely caring! Dr. Griffith saw me as soon as he could to check on the babies and everything thankfully was fine.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith and all staff at HFI are amazing! The nurses and the girls working the schedule were always kind and very efficient. There was a time when I was around 8 weeks pregnant with my twins that I started bleeding heavily right before my appointment. I was crying and very upset—the front desk girl took me back into a room so I could sit and wait privately away from others in the waiting room. The nurses and even the phlebotomist were very reassuring and so genuinely caring! Dr. Griffith saw me as soon as he could to check on the babies and everything thankfully was fine.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Pick him! He is the best doctor you’ll ever get.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith is so kind, supportive, and caring! I felt incredibly comfortable with him and trusted him from the start!
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I can’t remember
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Very kind and knowledgeable
Describe your experience with Aspire Houston Fertility Institute.
Very clean, relaxing and up to date. I liked the inspirational quotes they change on the desk every week. They also did something special for national infertility day. Very easy to schedule with. I had a wait at times but was always made to feel that the doctor/nurses were available to me
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
I don’t remember
Describe Jason Griffith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
He did not seem to have a strong preference. He gave us the choice of one or two and we decided on two.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 31 - 34
Recurrent Pregnancy Loss
Unexplained
Income $200K - $499K
1st of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr Jason Griffith] always went above and beyond to help us get answers and find a resolution. If I went to his office for an unplanned unscheduled visit he would hear what my needs were, and when I went to introduce our new arrival to him, and he wasn't able to come out to hold her, he called me personally that evening to tell me how sorry he was he missed us and to please come back the following day.
Occasionally the office staff isn't as warm and easy to open up to...[The nurses at Houston Fertility Institute] gave me their personal cell phone numbers to keep in touch and to ask questions any time I needed...[Dr Jason Griffith is] extremely compassionate and caring. Takes his time and listens. Let's you cry to him and genuinely wants to do everything in his power to help you.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Extremely compassionate and caring. Takes his time and listens. Let's you cry to him and genuinely wants to do everything in his power to help you.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Don't be shy, talk to him get personal he is very down to earth and wants to know you and your family
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr Griffith always came out to greet me himself and always showed compassion and care about the struggles I was living through. He always went above and beyond to help us get answers and find a resolution. If I went to his office for an unplanned unscheduled visit he would hear what my needs were, and when I went to introduce our new arrival to him, and he wasn't able to come out to hold her, he called me personally that evening to tell me how sorry he was he missed us and to please come back the following day.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Amber Mendoza, June)
All the same as Dr Griffith even gave me their personal cell phone numbers to keep in touch and to ask questions any time I needed
Describe your experience with Aspire Houston Fertility Institute.
Occasionally the office staff isn't as warm and easy to open up to.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 27 - 28
1 IUI
1 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Income $50K - $99K
Sales Representative
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Griffith] always remembered my name and when we lost our baby his words were the ones that helped me get through....He treats you like a person. He is so nice and caring. He informs you of everything and understands that you inform yourself as well.
[The nursing staff at Houston Fertility Institute was] so sweet. Fast responding. Always answered every question I had even if they seemed crazy. [The clinic is] clean, organized....He [Dr. Griffith] treats you like a person. He is so nice and caring. He informs you of everything and understands that you inform yourself as well.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
He treats you like a person. He is so nice and caring. He informs you of everything and understands that you inform yourself as well.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
He is smart and caring.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
He always remembered my name and when we lost our baby his words were the ones that helped me get through.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
So sweet. Fast responding. Always answered every question I had even if they seemed crazy.
Describe your experience with Aspire Houston Fertility Institute.
Clean, organized.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Unsuccessful
NPS
0
NPS
0
Age 30 - 31
1 Fertility Medications
PCOS
European
Income $500K+
Lawyer
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Griffith is too busy to care. When faced with ultimatums of continuing treatment or not, he would call to discuss my concerns but blamed his staff when he could not provide a reasonable explanation...was nothing individualized about my testing or treatment...never bothered to look at my chart before consulting with me.
[Aspire Houston Fertility Institute] is great at billing you and submitting charges to insurance...Rude staff...belittle your questions and concerns...would not bother to tell you what is going on, what they're doing, and the staff had no compassion for your comfort.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith is too busy to care. When faced with ultimatums of continuing treatment or not, he would call to discuss my concerns but blamed his staff when he could not provide a reasonable explanation.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
If you want personalized care, or a doctor who knows what is going on in your chart, keep looking.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Numerous times throughout treatment and testing, the doctor or his staff would message me related to further testing or evaluations to inquire about possible health conditions I may have. Importantly, these health conditions had previously been diagnosed and were within my chart. The doctor and his staff never bothered to look at my chart before consulting with me.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
Dr. Griffith clearly used a flow chart his staff could follow to determine the course of treatment. There was nothing individualized about my testing or treatment. Google would have recommended the exact protocol Dr. Griffith's staff used.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
The staff treated you like an unworthy, useless broodmare. You'd walk into the clinic full of rude staff, who belittle your questions and concerns, and go into an exam room. Once there, the staff would not bother to tell you what is going on, what they're doing, and the staff had no compassion for your comfort.
Describe your experience with Aspire Houston Fertility Institute.
This clinic is great at billing you and submitting charges to insurance. There are no other strengths to this clinic. Rude staff, inattentive doctors, and poor results are unacceptable in any setting.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
Too much. Without insurance, each monitoring session was $17. Due to the ridiculous number of monitoring sessions, we spent more on TI than we were quoted for IUI.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Lost paperwork
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Jason Griffith
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Aspire Houston Fertility Institute
Willowbrook
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 32
Diminished Ovarian Reserve
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jason Griffith] is kind, soft and caring. He does not make you feel like “just another patient”. He makes sure to communicate his message and advice in an easy to digest way but also sets realistic expectations...start IVF injections and ended up getting pregnant naturally the week I was supposed to start my cycle
[Aspire Houston Fertility Institute is] Clean, Prompt, Highly Trained. We loved the clinic at both willowbrook and piney point. They are very gentle with their patients...Prompt, attentive, responsive and sweet. I loved all of the staff from front desk, to blood draws and collections.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Jason is kind, soft and caring. He does not make you feel like “just another patient”. He makes sure to communicate his message and advice in an easy to digest way but also sets realistic expectations.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Go see him and his team. Come prepared with questions.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Jason takes time with each patient to thoroughly explain his findings and suggestions for care. His nurse team (especially those are Piney Point) are truly incredible, too. The Prelude Portal made it easy to stay connected and get answers fast.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I went to Jason for help after trying for 10 months. I had taken an at home test and wanted to further investigate my results. He suggested we try birth control with a hysteroscopy. The procedure was to see if my tubes were clogged or abnormalities were found then started me on estrogen. Nothing was found but it definitely clears you out! I was preparing to start IVF injections and ended up getting pregnant naturally the week I was supposed to start my cycle. I attribute this to the hysteroscopy and further understand of my ovulation timing / timed intercourse. Even after getting pregnant, Dr, Griffith attended some of my ultrasounds and has his team continue to monitor my estrogen and progesterone levels until 11 weeks! He is incredible.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Maria at Piney Point)
Prompt, attentive, responsive and sweet. I loved all of the staff from front desk, to blood draws and collections.
Describe your experience with Aspire Houston Fertility Institute.
Clean, Prompt, Highly Trained. We loved the clinic at both willowbrook and piney point. They are very gentle with their patients. I would recommend the aspire team to anyone looking for fertility help.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
Costs were reasonable and they have plan options to help cover this.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Willowbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Consult
NPS
10
NPS
10
Age 29
Unexplained
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Jase was great at explaining each option. That we had. He [Jason Griffith] listened to all of my concerns and helped me understand what we’re my best option would be. I was experiencing some pain and he did an ultrasound and didn’t charge me. He did it because I was worried. I was very grateful to him and his willingness to spend over an hour with me! He is a great Doctor that cares about his patients!...I only met with him twice because we had to move out of state. But he explained everything thing well and helped me make the best decision that would be best for us. But 3 of my close friends all used him 2 of them went to him for IVF and they both were successful. One of which shouldn’t have worked but he knew how to work around her problems and she was able to have a beautiful little girl!
Comparing costs I believe he was a little higher than the dr my sister went to in Utah...The clinic [Houston Fertility Institute] is easy to find, the waiting time before you go in is limited. They work hard to get the paperwork to you in a timely matter. I appreciated that they went through all the procedures and the pricing. And the time frame for all of them. Very clean and calming place.
How was your experience with Jason Griffith at Houston Fertility Center?
Jase was great at explaining each option. That we had. He listened to all of my concerns and helped me understand what we’re my best option would be. I was experiencing some pain and he did an ultrasound and didn’t charge me. He did it because I was worried. I was very grateful to him and his willingness to spend over an hour with me! He is a great Doctor that cares about his patients!
What's one piece of advice would you give a prospective patient of Jason Griffith at Houston Fertility Center?
To trust him, he has the experience and knowledge to help you start your family.
During treatment, were you treated like a number or a human with Jason Griffith at Houston Fertility Center?
Hey was very genuine, he took time to explain all of my options and was genuinely concerned of my wellbeing. He cares about the person and not the money. I had 3 friend recommend him because they had success with him.
Describe the protocols Jason Griffith used in your cycles at Houston Fertility Center and their degree of success.
I only met with him twice because we had to move out of state. But he explained everything thing well and helped me make the best decision that would be best for us. But 3 of my close friends all used him 2 of them went to him for IVF and they both were successful. One of which shouldn’t have worked but he knew how to work around her problems and she was able to have a beautiful little girl!
Describe your experience with the nursing staff at Houston Fertility Center.
All very friendly. They walked me through the payment plans. Answered all my questions and didn’t push me off.
Describe your experience with Houston Fertility Center.
The clinic is easy to find, the waiting time before you go in is limited. They work hard to get the paperwork to you in a timely matter. I appreciated that they went through all the procedures and the pricing. And the time frame for all of them. Very clean and calming place.
Describe the costs associated with your care under Jason Griffith at Houston Fertility Center.
Comparing costs I believe he was a little higher than the dr my sister went to in Utah.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Center
Houston
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Consult
NPS
8
NPS
8
Age 35
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
We wanted to do two [embryo transfer] and he [Dr. Jason Griffith] said that was great because they don't transfer more then two...After explaining my situation to Dr. Jason G. He was able to elaborate more on the procedure and seem just as anxious to bring joy into our lives as much as we were. Any questions or concerns we had he was more then willing to answer...We only went in for a consultation...I think that being a little more intuitive to the patient is a must.
We only went in for a consultation [at Houston Fertility Institute]...$100 Consultation only...After consulting with the doctor you'll see a nurse, she'll take your blood pressure and they will give you some samples of birth control pills. This is motivation to to you to start the process...The clinic was nice I don't have any negative comments about the clinic. Once you walk in you go to the desk and sign in a nice quiet waiting room.There's water for you and I think a tv.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Being knowledgeable about IVf how the procedure is done from beginning to end I can respect a person that knows their job. With that being said I think that being a little more intuitive to the patient is a must. Talk with the patient more to get a better understanding on when they plan to start the process, and actually be a doctor that listen not one whi just jump and act off of one consultation.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Don't rush to do the procedure go home talk things over with your spouse, make sure he is the right doctor for you.
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
After explaining my situation to Dr. Jason G. He was able to elaborate more on the procedure and seem just as anxious to bring joy into our lives as much as we were. Any questions or concerns we had he was more then willing to answer.
Describe the protocols Jason Griffith used in your cycles at Aspire Houston Fertility Institute and their degree of success.
We only went in for a consultation.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
They can be more involved, just seems to be a disconnect.
Describe your experience with Aspire Houston Fertility Institute.
The clinic was nice I don't have any negative comments about the clinic. Once you walk in you go to the desk and sign in a nice quiet waiting room.There's water for you and I think a tv. After consulting with the doctor you'll see a nurse, she'll take your blood pressure and they will give you some samples of birth control pills. This is motivation to to you to start the process, but just know that making sure this is the right place for you all is important. Don't be pressured into this very important decision and procedure.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
$100 Consultation only.
Describe Jason Griffith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
We wanted to do two and he said that was great because they don't transfer more then two.
8
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
1 of 5
8
Clinic
Aspire Houston Fertility Institute
Willowbrook
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Griffith never gave up on me. He constantly changed up my protocol when we had a failed cycle in order to try something new. He has a great bedside manner and always made me feel comfortable and like I was in good hands. He also always did my retrievals and never passed me off to another doctor for those types of procedures...Dr Griffith personally called with information and would call after hours too...
They [Houston Fertility Institute] are a bit pricier than some clinics but it was 100% worth it...Amazingly smart and personable doctors...All they can do is try different methods that they think may work for you. My last doctor wanted to do the same thing over and over and that thing wasn’t working...dr Griffith will switch it up to give you the best shot of success...
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Dr Griffith never gave up on me. He constantly changed up my protocol when we had a failed cycle in order to try something new. He has a great bedside manner and always made me feel comfortable and like I was in good hands. He also always did my retrievals and never passed me off to another doctor for those types of procedures
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
No doctor can perform magic. All they can do is try different methods that they think may work for you. My last doctor wanted to do the same thing over and over and that thing wasn’t working...dr Griffith will switch it up to give you the best shot of success
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr Griffith personally called with information and would call after hours too
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Some were way better than others and much more personable. I definitely had my favorites!
Describe your experience with Aspire Houston Fertility Institute.
Amazingly smart and personable doctors! They have gotten everyone I know pregnant! Jason Griffith really went above and beyond for me and without him i would never have had my son. They are a bit pricier than some clinics but it was 100% worth it
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
I don’t remember but it was a lot
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call with results
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Willowbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
10
NPS
10
Age 24
2 Fertility Medications
Anovulation
Male Factor
PCOS
European
Native American
Income $0 - $49K
Sales Representative
1st of 2 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
When we discussed IVF, he [Dr. Jason Griffith] was more partial to single embryo transfer due to my age and our chances. I thought he was extremely responsible in his advisements...was so caring. He answered every question and genuinely wanted to help...He made my husband and I feel at ease. After we tried clomid with him and got all our test results back, we had another meeting. He said we needed IVF for the best and most cost effective chance. He was so kind and really took the time to explain everything. I wish I could have afforded treatment with him.
They [staff at Houston Fertility Institute] are worth it. Only witnessed compassion and kindness at this clinic. It is pricey, but I think comparable to other clinics. Dr. Griffith is exactly the kind of doctor I would want on this journey...They [nurses] were great. Answered any questions I had...I paid about $600 for the hysteroscopy. Ivf however was going to be $11,000-$12,000 plus meds...When we discussed IVF, he [Dr. Jason Griffith] was more partial to single embryo transfer due to my age and our chances. I thought he was extremely responsible in his advisements...was so caring. He answered every question and genuinely wanted to help...He made my husband and I feel at ease. After we tried clomid with him and got all our test results back, we had another meeting. He said we needed IVF for the best and most cost effective chance. He was so kind and really took the time to explain everything. I wish I could have afforded treatment with him.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith was wonderful. He made my husband and I feel at ease. After we tried clomid with him and got all our test results back, we had another meeting. He said we needed IVF for the best and most cost effective chance. He was so kind and really took the time to explain everything. I wish I could have afforded treatment with him.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Ask alot of questions because he will gladly answer them!
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith was so caring. He answered every question and genuinely wanted to help. I needed IVF, but could not afford it. I would recommend him to anyone!
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
They were great. Answered any questions I had.
Describe your experience with Aspire Houston Fertility Institute.
They are worth it. Only witnessed compassion and kindness at this clinic. It is pricey, but I think comparable to other clinics. Dr. Griffith is exactly the kind of doctor I would want on this journey.
Describe the costs associated with your care under Jason Griffith at Aspire Houston Fertility Institute.
The costs of the treatment I did receive was minimal due to initial insurance coverage for testing. I paid about $600 for the hysteroscopy. Ivf however was going to be $11,000-$12,000 plus meds.
Describe Jason Griffith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
When we discussed IVF, he was more partial to single embryo transfer due to my age and our chances. I thought he was extremely responsible in his advisements.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Aspire Houston Fertility Institute
Woodlands
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
European
South Asian
Latinx
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Griffith and his staff are very attentive, listen and you feel that they care about you...Best experience ever. We did not expect it to be this easy and smooth sailing. From questions answered, to treatment and follow ups. All locations we went to Willowbrook, Woodlands and Katy, the staff was friendly on point and Dr. Griffith always ready to listen...Trust and listen to his recommendations
All 3 [Houston Fertility Institute] clinics, Willowbrook, Woodlands and Katy great staff, receptionist remembers you by name. Clinics are clean, comfortable and very rare is there a wait time. With COVID things were a bit different but very sanitized, not overcrowded for the safety of everyone, appointments spaced out and lab work is quick. They have a very good system at each location.
How was your experience with Jason Griffith at Aspire Houston Fertility Institute?
Best experience ever. We did not expect it to be this easy and smooth sailing. From questions answered, to treatment and follow ups. All locations we went to Willowbrook, Woodlands and Katy, the staff was friendly on point and Dr. Griffith always ready to listen.
What's one piece of advice would you give a prospective patient of Jason Griffith at Aspire Houston Fertility Institute?
Trust and listen to his recommendations
During treatment, were you treated like a number or a human with Jason Griffith at Aspire Houston Fertility Institute?
Dr. Griffith and his staff are very attentive, listen and you feel that they care about you
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Jenna and Leah were my main contacts but everyone was available)
So far all locations, Willowbrook, Katy and Woodlands all were attentive. Jenna and Leah were my primary contacts and were always helpful and quick.
Describe your experience with Aspire Houston Fertility Institute.
All 3 clinics, Willowbrook, Woodlands and Katy great staff, receptionist remembers you by name. Clinics are clean, comfortable and very rare is there a wait time. With COVID things were a bit different but very sanitized, not overcrowded for the safety of everyone, appointments spaced out and lab work is quick. They have a very good system at each location.
10
Doctor
Jason Griffith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Willowbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5