She’s [Dr. Jeanne O'Brien] an excellent problem solver, and is at the forefront of her field. As a researcher, I need to trust that my doctor is looking at the problem from every angle. Dr. O’Brien does that, and does it with compassion and consideration for finances and the emotional burden of infertility...Every time I meet with her, she remembers who I am, my profession, and my fertility goals. She always answers my questions thoughtfully and thoroughly.
[The Shady Grove Fertility clinic is] very efficient and coordinated. There’s a wide range of availability for monitoring visits, so it’s easy to go before work. The clinic is clean, professional, with cutting edge technology, but its very expensive as an out of pocket patient. Make sure you have good insurance coverage or have saved money, because treatment fees are due up front...$1800 for IUI out of pocket
How was your experience with Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
She’s an excellent problem solver, and is at the forefront of her field. As a researcher, I need to trust that my doctor is looking at the problem from every angle. Dr. O’Brien does that, and does it with compassion and consideration for finances and the emotional burden of infertility.
What's one piece of advice would you give a prospective patient of Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Ask questions! She’s happy to answer and explain.
During treatment, were you treated like a number or a human with Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Every time I meet with her, she remembers who I am, my profession, and my fertility goals. She always answers my questions thoughtfully and thoroughly.
Describe your experience with Shady Grove Fertility WMA (US Fertility Network clinic).
They’re very efficient and coordinated. There’s a wide range of availability for monitoring visits, so it’s easy to go before work. The clinic is clean, professional, with cutting edge technology, but its very expensive as an out of pocket patient. Make sure you have good insurance coverage or have saved money, because treatment fees are due up front.
Describe the costs associated with your care under Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic).
$1800 for IUI out of pocket
NPS10
Doctor
Jeanne O'Brien
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen1 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS10
Clinic
Shady Grove Fertility WMA (US Fertility Network clinic)
Dr. O’Brien was considerate and compassionate communicator who always framed options and choices from our unique perspective...Is a doctor with experience and compassion who takes of patients and thinks of their situation when coming up with solutions. Has been a good experience with her so far with her adjusting protocols to get the best outcomes for us as events happen.
The [Shady Grove Fertility] clinic is big facility with a very considerable staff and complicated setup. It ensures the privacy between clinical and financial sides. It does cause some confusion when going through for changes in thing like insurance. The clinic is well put together and lines are well managed...Do your research. We did....and we feel we made right choice with Dr O’Brien given location, her experience and Her clinic’s reputation.
How was your experience with Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Is a doctor with experience and compassion who takes of patients and thinks of their situation when coming up with solutions. Has been a good experience with her so far with her adjusting protocols to get the best outcomes for us as events happen.
What's one piece of advice would you give a prospective patient of Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Do your research. We did....and we feel we made right choice with Dr O’Brien given location, her experience and Her clinic’s reputation.
During treatment, were you treated like a number or a human with Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Dr. O’Brien was considerate and compassionate communicator who always framed options and choices from our unique perspective
Describe your experience with Shady Grove Fertility WMA (US Fertility Network clinic).
The clinic is big facility with a very considerable staff and complicated setup. It ensures the privacy between clinical and financial sides. It does cause some confusion when going through for changes in thing like insurance. The clinic is well put together and lines are well managed.
NPS9
Doctor
Jeanne O'Brien
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen3 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks4 of 5
Adaptability5 of 5
NPS9
Clinic
Shady Grove Fertility WMA (US Fertility Network clinic)
Dr O’Brien is very knowledgeable about current research and practices, sharing academic articles. She is also personally involved in her patients often making phone calls to explain results herself instead of the nurse or in addition to her...Ask any questions you have and do not hesitate...Sensitive to situation, compassionate...She encouraged eSET...We went right to IVF
Many appointment times but long wait times [at Shady Grove Fertility- Rockville] occurred very frequently despite having made appointments ahead of time. Treat you like a number for the most part- very concerned about their financials but not Very helpful when you have questions about billing etc...Dr O’Brien is very knowledgeable about current research and practices, sharing academic articles. She is also personally involved in her patients often making phone calls to explain results herself instead of the nurse or in addition to her.
How was your experience with Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Dr O’Brien is very knowledgeable about current research and practices, sharing academic articles. She is also personally involved in her patients often making phone calls to explain results herself instead of the nurse or in addition to her.
What's one piece of advice would you give a prospective patient of Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Ask any questions you have and do not hesitate
During treatment, were you treated like a number or a human with Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Sensitive to situation, compassionate
Describe the protocols Jeanne O'Brien used in your cycles at Shady Grove Fertility WMA (US Fertility Network clinic) and their degree of success.
We went right to IVF
Describe your experience with Shady Grove Fertility WMA (US Fertility Network clinic).
Many appointment times but long wait times occurred very frequently despite having made appointments ahead of time. Treat you like a number for the most part- very concerned about their financials but not Very helpful when you have questions about billing etc
Describe Jeanne O'Brien's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA (US Fertility Network clinic).
She encouraged eSET
What specific things went wrong at Shady Grove Fertility WMA (US Fertility Network clinic)?
Failed to convey critical information
NPS10
Doctor
Jeanne O'Brien
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen2 of 5
Compassion5 of 5
Adaptability4 of 5
NPS7
Clinic
Shady Grove Fertility WMA (US Fertility Network clinic)
I strongly recommend Dr. Jeanne O'Brien as your fertility doctor. She is a very good listener and very nice. She is professional and knowledgeable. She brought me two successful pregnancies just through one egg retrieval. I am very thankful for all her effort to help me to become a Mom. I still remember in my first consultation, she was super patient to listen to my story, and review my previous exam results. She spent plenty of time discussing the potential reasons and solutions. She explained many concepts we didn't know in an easy way. She compared the pros and cons between different treatments.
The [Shady Grove Fertility] clinic is well organized. The environment is good, clean and sweet. The staff there are nice. The front desk people are responsible...Dr. O'Brien has a very strong team. All team members are kind and full of patience. Although sometimes I was super worried, and my questions became a little annoying, they always responded to me in a nice way which can make me calm down.
How was your experience with Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
I strongly recommend Dr. Jeanne O'Brien as your fertility doctor. She is a very good listener and very nice. She is professional and knowledgeable. She brought me two successful pregnancies just through one egg retrieval. I am very thankful for all her effort to help me to become a Mom.
I still remember in my first consultation, she was super patient to listen to my story, and review my previous exam results. She spent plenty of time discussing the potential reasons and solutions. She explained many concepts we didn't know in an easy way. She compared the pros and cons between different treatments. All of these happened 7 years ago. Believe it or not, I still can remember the details.
After that I was treated under her close monitor. She always personally reviewed every one of my exam/test results. Actually in many fertility centers different monitor doctors may review your results and provide the doctor's order, which may make the patient a little worried. But Dr. O'Brien always rechecks everything. This made me feel that she was always with me.
She also provided me with a lot of valuable advice. What she cares about is what you need, but not how much money the center will earn. Although I am super cautious about a lot of things, she never recommended the test which was not necessary. She used her knowledge to convince me. And she was right.
She has the top skills in operations. I really trust her that I'd rather wait weeks to fit in her schedule, and let her do the transfer for me. I am so lucky that I met her at the beginning of my fertility journey.
Here I also want to thank her team. Dr. O'Brien has a very strong team. All team members are kind and full of patience. Although sometimes I was super worried, and my questions became a little annoying, they always responded to me in a nice way which can make me calm down.
I will give them the highest stars based on my 7 years experience and introduce them to more patients who need help.
What's one piece of advice would you give a prospective patient of Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
She is strongly recommended. I trust her.
During treatment, were you treated like a number or a human with Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic)?
Every of my question was well answered.
Describe the protocols Jeanne O'Brien used in your cycles at Shady Grove Fertility WMA (US Fertility Network clinic) and their degree of success.
Unexplained infertility. Start with 2 circle of IUI. Negative pregnancy. Start IVF. 1 time egg retrieval. Fresh embryo (1 embryo) transfer (trisomy 16, miscarriage). FET (1 embryo), negative pregnancy. FET (1 embryo), live birth. FET (1 embryo), current pregnant
Describe your experience with your nurse at Shady Grove Fertility WMA (US Fertility Network clinic). (Assigned nurse: Emily)
Dr. O'Brien has a very strong team. All team members are kind and full of patience. Although sometimes I was super worried, and my questions became a little annoying, they always responded to me in a nice way which can make me calm down.
Describe your experience with Shady Grove Fertility WMA (US Fertility Network clinic).
The clinic is well organized. The environment is good, clean and sweet. The staff there are nice. The front desk people are responsible.
The clinic is well organized. The environment is good, clean and sweet. The staff there are nice. The front desk people are responsible.
Describe the costs associated with your care under Jeanne O'Brien at Shady Grove Fertility WMA (US Fertility Network clinic).
27,000
Describe Jeanne O'Brien's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA (US Fertility Network clinic).
According to my age, she suggested to do one embryo in each transfer
NPS10
Doctor
Jeanne O'Brien
NPS
Humanity5 of 5
Communication5 of 5
Frequency Seen2 of 5
Trustworthiness5 of 5
Compassion5 of 5
Explained risks5 of 5
Adaptability5 of 5
NPS9
Clinic
Shady Grove Fertility WMA (US Fertility Network clinic)
