Rated 10
Strongly recommend: 100%10
100% strongly recommend
15 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.9
5.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Georgetown
Residency
Brigham and Women’s Hospital/Massachusetts General Hospital
Fellowship
Columbia

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Jenna Turocy works in 1 office at

Columbia University
Rated 9.3
Strongly recommend: 86%Neutral: 9%Don't recommend: 5%9.3

Explore Clinic
New York
5 Columbus Circle
New York, NY 10019

15 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 28
1 IVF
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Turocy's manner was always gentle and friendly, but we really appreciated that she was also very clear in all her communication, and laid things out in a very simple and factual way. She dealt with the ups and downs in our emotions throughout the process, including whenever we got stressed or anxious. We also live abroad, and despite the time difference and the added complications of our health system here, she went above and beyond to stay in touch with us and communicate with my doctors here. Although our first transfer didn't end up resulting in a health pregnancy, we still could not be happier that we chose Dr Turocy for this process, and have every faith in continuing to have her as our doctor.
Columbia is in an excellent location in the city. The clinic was always incredibly clean, with friendly staff. Overall, things were run very efficiently. In the few months I was there, there was the odd day when appointments would be running behind, but generally the regular monitoring appointments were quick and speedy. One thing that really stood out to me was that every nurse there was excellent at administering blood tests – quick and almost completely painless every time.
How was your experience with Jenna Turocy at Columbia University?
Dr Turocy was kind, caring and informative throughout our treatment. She was always available to speak to us on video calls, and was very quick to respond to emails whenever we had questions. Dr Turocy's manner was always gentle and friendly, but we really appreciated that she was also very clear in all her communication, and laid things out in a very simple and factual way. She dealt with the ups and downs in our emotions throughout the process, including whenever we got stressed or anxious. We also live abroad, and despite the time difference and the added complications of our health system here, she went above and beyond to stay in touch with us and communicate with my doctors here. Although our first transfer didn't end up resulting in a health pregnancy, we still could not be happier that we chose Dr Turocy for this process, and have every faith in continuing to have her as our doctor.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Don't be afraid to reach out directly to Dr Turocy, as she will always get back to you over email and is always happy to answer questions. On the flip side, her team is fantastic, so if you're concerned about anything, you can always get in touch with Lauren and Sakari as well.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
We came to Columbia after a terrible previous experience at another fertility clinic in the city. The difference in care was immediate – we were introduced to the whole team, including nurse and medication coordinators, and finance, so from day one we knew who to contact if there were any problems. Dr Turocy was always available at short notice to get on a video call with us and answer any questions we had. Communication was excellent from everyone throughout the process. I also hugely appreciated the care from all the nurses and other members of staff who were there. After so many visits for bloodwork and scans, they made the effort to learn my name and what I looked like, so it always felt like a personal experience when I went in there.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
Dr Turocy worked with us around all our very specific requirements, including the need for us to freeze my husband's sperm, and our desire for genetic testing, as well as the complications around booking flights into New York. Nothing was too much trouble, and she was able to find solutions to every problem we had. She also didn't make us feel as though even trivial issues were a nuisance to her. At our previous clinic my first retrieval only resulted in 10 eggs and 1 healthy embryo, whereas my retrieval at Columbia resulted in 28 eggs and 8 healthy embryos. How closely I was monitored by Dr Turocy in terms of how long she kept me on the medication before retrieval clearly made a big difference to the results.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph)
I predominantly spoke to Sakari for the duration of my treatment at Columbia. She was absolutely fantastic – always prompt to reply over email and provided very clear, detailed instructions at every step. She went above and beyond to organise additional visits for me with other nurses if she wasn't available herself.
Describe your experience with Columbia University.
Columbia is in an excellent location in the city. The clinic was always incredibly clean, with friendly staff. Overall, things were run very efficiently. In the few months I was there, there was the odd day when appointments would be running behind, but generally the regular monitoring appointments were quick and speedy. One thing that really stood out to me was that every nurse there was excellent at administering blood tests – quick and almost completely painless every time.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
We were self-pay patients, and appreciated that Columbia offer a discounted bundle rate for self pay. This made a huge difference compared to our previous clinic, who charged for each monitoring appointment and blood test. Having all tests and appointments included in the bundle rate meant we didn't have to worry whenever extra tests were ordered.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
9
Age 30
PCOS
Ashkenazi Jewish
Income $200K - $499K
Lawyer
Only Doc Seen
IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Turocy always made me feel like a priority. She knew my case backward and forwards. I came to her from a prior clinic, and even before arriving at Columbia, she had read my complete file and was incredibly thorough. In addition, Dr. Turocy always made herself available - whenever I had questions (which was often) I was able to email her directly, and she was always responsive no matter how big or small the question was...
I was assigned a nurse [at Columbia University], and she emailed my blood results/next steps very promptly the afternoon that I had received my blood drawn. She always made herself available, answered all of my questions, and would make sure to confirm with Dr. Turocy if there was anything she was not 100% certain of. I appreciated her empathy throughout the entire process...You schedule your own bloodwork/ultrasound appointments on their patient portal...I was able to schedule them on my own time...
How was your experience with Jenna Turocy at Columbia University?
I came to Dr. Turocy after a grueling fertility journey - I had been to two other clinics, had undergone multiple frozen transfers, IUIs, had two miscarriages, and had multiple hysteroscopies. I came to Dr. Turocy feeling pretty helpless about my journey. She was incredibly empathetic, and she was extremely thorough and clear in explaining her ideas for next steps. Dr. Turocy suggested ideas that had not been previously brought up from the many doctors/consults I had, and she was also always willing to hear my perspective on the course of treatment. I was used to not seeing my doctors so frequently at my scans, but Dr. Turocy was unique in that if she was able to be at a scan, she made sure to be there (and when she wasn't, they were not major scans). After two and a half years of infertility, I found a doctor who exceeded my expectations - in terms of her intellect, thinking outside the box, her clarity on treatment, and most importantly, her empathy and bedside manner.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Don't be afraid to ask questions about your treatment if you don't understand something - she welcomes questions and is always happy to explain something that may be unclear.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
From my first consultation with Dr. Turocy, through all of the appointments and scans, Dr. Turocy always made me feel like a priority. She knew my case backward and forwards. I came to her from a prior clinic, and even before arriving at Columbia, she had read my complete file and was incredibly thorough. In addition, Dr. Turocy always made herself available - whenever I had questions (which was often) I was able to email her directly, and she was always responsive no matter how big or small the question was.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
Dr. Turocy started my treatment by conducting a diagnostic hysteroscopy - I had previous hysteroscopies previously (a uterine septum removed, after a D&C), so Dr. Turocy started with that so she could get a comprehensive look at my uterus. After doing multiple medicated frozen transfers, Dr. Turocy decided to do a natural frozen transfer (meaning, my body would ovulate on its own instead of simulating ovulation). Since I have PCOS and irregular periods, I started with letrozole to grow follicles, then moved onto injectables when the letrozole was not so effective. In addition, she placed me on metormin and lovenox (and progesterone suppositories). Lastly, a couple of days before the transfer, she did a new minor procedure (like a pap smear) called a PRP where she injected my hemoglobin (taken from a blood draw) and injected it into my uterus to stimulate additional blood flow to the area.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari joseph )
I had been used to clinics where I either communicated with different nurses each visit, or had non-responsive nurses. When I came to Columbia, that all changed. I was assigned a nurse, and she emailed my blood results/next steps very promptly the afternoon that I had received my blood drawn. She always made herself available, answered all of my questions, and would make sure to confirm with Dr. Turocy if there was anything she was not 100% certain of. I appreciated her empathy throughout the entire process.
Describe your experience with Columbia University.
Some strengths of the clinic: 1. You schedule your own bloodwork/ultrasound appointments on their patient portal - this saved me so much time waiting on hold with reception (compared to other clinics), and I was able to schedule them on my own time. 2. The wait time was far shorter than the prior two clinics I had been to - I never found myself waiting a long time to be seen by a nurse/doctor. The phlebotomist and nursing teams were incredibly efficient. 3. I liked that my blood results came through email instead of phone - as a working person, it was often difficult to answer phone calls at the office especially when I was receiving such important news. Having it come through email made it much easier - of course, if I preferred a phone call, the office definitely could have accommodated that.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
Thankfully, my insurance covered IVF, so I payed a $50 co-pay for each appointment, and there were some copays with medications, and with the hysteroscopy that I had done.
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Given my age and the quality of my embryos, Dr. Turocy encouraged a single embryo transfer.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
10
Age 36
PCOS
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
For us Dr. Turocy wanted us to try naturally. We learned that I have PCOS which was the only cause of us/me not getting pregnant. So after both me and my husband were checked out. We were all set to start me on medication when she discovered I was pregnant! Unbelievable after months/a year of trying. I miscarriage my 1st pregnancy so she watched me very carefully during the 1st 10 weeks. Regular check-ups and ultrasounds. I felt very well taken care of...
Everyone [at Columbia University] was amazing and cheerful and very knowledgeable. Always sent me my text results day of and would give detail explanations. When I had to give blood they were very careful and quick...Close to the subway and bus. In a very nice building. They are almost always on time so you won’t be waiting forever...
How was your experience with Jenna Turocy at Columbia University?
Both my husband and I were extremely nervous about starting this process. But Dr. Turocy really made us at ease. She was amazing! Lucky I/we got pregnant extremely early in the process 😀. Dr. Turocy hardly needed to do anything with me except be there for me while my baby grew. I got the chance to have very early ultrasounds and we were able to hear the heartbeat at 6 weeks! An unbelievable experience! I almost didn’t want to change doctors. I wish she could be my OB as well. She asked for me to stay in contact and I have! I am so grateful to her and when my husband and I are ready to have another baby we will be back!
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Ask her questions! I promise she’ll take the time to answer you even the ones you feel are dumb. Don’t be afraid to email her she’ll answer you!
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
After each check up she would sit down in a chair in the room and candidly answer every question me or my husband asked her. If I sent her an email she would respond the same day. And she remembered things about me. Small details I had offhandedly told her.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
For us Dr. Turocy wanted us to try naturally. We learned that I have PCOS which was the only cause of us/me not getting pregnant. So after both me and my husband were checked out. We were all set to start me on medication when she discovered I was pregnant! Unbelievable after months/a year of trying. I miscarriage my 1st pregnancy so she watched me very carefully during the 1st 10 weeks. Regular check-ups and ultrasounds. I felt very well taken care of.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Lauren Tinglin)
Everyone was amazing and cheerful and very knowledgeable. Always sent me my text results day of and would give detail explanations. When I had to give blood they were very careful and quick.
Describe your experience with Columbia University.
The clinic was amazing. A little bit confusing to find because of google maps but once you know where you’re going. Close to the subway and bus. In a very nice building. They are almost always on time so you won’t be waiting forever. Clean! Bathrooms are clean and spacious. Exam rooms are clean and spacious. Check-in is fast. No complaints at all.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
Co-pays
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 36 - 37
1 IUI
1 IVF
Endometriosis
Uterine Fibroids
Black or African-American
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Jenna Turocy was the best Doctor I ever had. She treated me like family and explained the whole process thoroughly to my husband and me. I never had to wait for my results , she always called me or emailed as soon as results came in. She was very hands on and always took the extra step. I came to her with so many fertility issues and she got me pregnant on the first IVF transfer. At the end of my treatment I truly felt like she genuinely was just as happy as me. I have been to other fertility doctors and she truly set the standard for being the best !!!
Columbia is the best clinic and I felt like the whole staff was cheering me on...Everybody is so supportive, nice and friendly. The facility is always clean. i never have to wait long bc they move so fast. I normally hate giving blood but when they do it I can't feel a thing. They walk you through everything And are very hands on...[nurse] Sakari Joseph was a great communicator, always gave good instructions and always was available. She was always so pleasant and courteous. She is a great asset to Columbia.
How was your experience with Jenna Turocy at Columbia University?
Dr Turocy is 1 of a kind, she is compassionate, personable, and transparent. She was always 1 step ahead of everything, planned my medications and procedures perfectly. She doesn’t treat you like a patient she treats you like family. I always felt like top priority because her communication was impeccable. I saw her through the whole process and she is not only a great doctor she is a life changer. I truly feel like she makes miracles happen. IVF can be stressful but she made the process so smooth.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
She makes miracles happen, she is worth every visit !
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
Dr Jenna Turocy was the best Doctor I ever had. She treated me like family and explained the whole process thoroughly to my husband and me. I never had to wait for my results , she always called me or emailed as soon as results came in. She was very hands on and always took the extra step. I came to her with so many fertility issues and she got me pregnant on the first IVF transfer. At the end of my treatment I truly felt like she genuinely was just as happy as me. I have been to other fertility doctors and she truly set the standard for being the best !!!!! I would also like to add that her staff was incredible.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph )
Sakari Joseph was a great communicator, always gave good instructions and always was available. She was always so pleasant and courteous. She is a great asset to Columbia.
Describe your experience with Columbia University.
Everybody is so supportive, nice and friendly. The facility is always clean. i never have to wait long bc they move so fast. I normally hate giving blood but when they do it I can't feel a thing. They walk you through everything And are very hands on. Columbia is the best clinic and I felt like the whole staff was cheering me on.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 38 - 39
1 Fertility Medications
2nd of 2 Docs
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jenna Turocy] is an incredibly smart, expert, compassionate fertility doctor...treated us with utmost care...huge step up in accessibility and communication...very practical with her advice...walked us through the options when necessary...now have a healthy 9 month old thanks to her support and medical advice
[Columbia University is] One of the best in the city, would highly recommend it. Great doctors, easy location to get to via subway...wait times are long early in the morning...have an efficient staff but sometimes impersonal...Great staff overall, but a bit impatient at times especially during blood draws
How was your experience with Jenna Turocy at Columbia University?
Jenna is an incredibly smart, expert, compassionate fertility doctor. We were transferred to her from another doctor in the practice midway through our treatment but she treated us with utmost care and leaned in quickly. It was a huge step up in accessibility and communication from our previous doctor at the practice. She was very practical with her advice and it truly felt like we were in this together as a team, not always a doctor-patient relationship. We now have a healthy 9 month old thanks to her support and medical advice. She walked us through the options when necessary, gave us what she thought was her preferred path but left us to make the final choices.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Trust her and be as open as possible with her about all thoughts, questions or concerns.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
She is a practical doctor. She was very clear and humane in her communications with us. She understood our preferences for medication and was willing to hear our opinion before providing medical advice. She is brilliant, but very down to earth.
Describe your experience with the nursing staff at Columbia University.
Great staff overall, but a bit impatient at times especially during blood draws. It gets pretty busy.
Describe your experience with Columbia University.
One of the best in the city, would highly recommend it. Great doctors, easy location to get to via subway. The wait times are long early in the morning but that is to be expected. They have an efficient staff but sometimes impersonal.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 36 - 37
Uterine Fibroids
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Turocy is highly knowledgeable in her field. She explains information and next steps clearly, and doesn't mind repeating herself (will do so without prompting, actually, which was very reassuring and helpful). Warm and informative, Dr. Turocy had the right touch for us...had a patient, confident, and warm approach. She did not rush us and answered all questions. Her clear explanations of possible diagnoses and treatments were very helpful after suffering two previous early-term losses.
The entire [Columbia University] staff (which is a sizeable one -- makes the process run smoothly and quickly) was warm and caring. I did not have one negative interaction with anyone...They communicate in a timely manner which is very reassuring when you're waiting on results. I was very happy and relieved to know that such a high-quality clinic took my insurance.
How was your experience with Jenna Turocy at Columbia University?
Dr. Turocy is highly knowledgeable in her field. She explains information and next steps clearly, and doesn't mind repeating herself (will do so without prompting, actually, which was very reassuring and helpful). Warm and informative, Dr. Turocy had the right touch for us.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
Dr. Turocy, from the initial zoom call to the final in-person scan, had a patient, confident, and warm approach. She did not rush us and answered all questions. Her clear explanations of possible diagnoses and treatments were very helpful after suffering two previous early-term losses.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Lauren Tinglin (Care coordinator))
The entire staff (which is a sizeable one -- makes the process run smoothly and quickly) was warm and caring. I did not have one negative interaction with anyone.
Describe your experience with Columbia University.
It is clean, centrally-located for Manhattan patients, and well staffed. Everyone is friendly and knowledgeable within their area and expertise. They communicate in a timely manner which is very reassuring when you're waiting on results. I was very happy and relieved to know that such a high-quality clinic took my insurance.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
Fully covered under United Healthcare Oxford Liberty plan.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 37
1 Fertility Medications
PCOS
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jenna Turocy has] Good bedside manner, explained the processes, and what to expect...was patient and addressed all questions. Met with her a couple times by virtual appointment and for the final ultrasound...Explained potential PCOS diagnosis and described fertility process and options
[Columbia University was] Quiet, but busy. Appointments were prompt, and I often could be seen earlier if arrived before my scheduled appointment. Was able to be in and out in no time. Staff were friendly and organized. Space was clean, bright, and welcoming...potential PCOS diagnosis
How was your experience with Jenna Turocy at Columbia University?
Again, very good at explaining what might be happening, plan for treatment, and what to expect. She was patient and addressed all questions. Met with her a couple times by virtual appointment and for the final ultrasound.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Very satisfied. No advisement needed.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
Good bedside manner, explained the processes, and what to expect.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
Explained potential PCOS diagnosis and described fertility process and options. Was put on Metformin to also help with A1C levels. Took Letrozole and then Ovidrel. Was seen regularly for bloodwork and ultrasounds during process to confirm progress of cycles. Had a final ultrasound once pregnant.
Describe your experience with Columbia University.
Quiet, but busy. Appointments were prompt, and I often could be seen earlier if arrived before my scheduled appointment. Was able to be in and out in no time. Staff were friendly and organized. Space was clean, bright, and welcoming.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
$25/copays each visit.
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 39
1 IVF
Male Factor
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had an excellent experience with Dr. Turocy...She is an absolutely amazing doctor and has the best bed side manner of any doctor I've ever had. She listens to everything I have to say at every meeting and she answers all questions very thoroughly and in a way that's easy to understand. I would rate her 10/10 and would recommend her to anyone over and over again. She's beyond experienced, qualified, knowledgeable, and talented as a Dr. She also cares about how I feel and always strives to make sure I'm as comfortable as possible and my voice is heard in every scenario. She is amazing.
The services that I received from Columbia University Fertility Center is excellent. Dr. Turocy and the entire CUFC staff are friendly and ensure that I am properly informed about my health and care. I would have absolutely no qualms in recommending them to friendly and friends. They are the best...I deeply appreciated her [CU nurse] work, kindness, passion and dedication. She is absolutely amazing. She answers all questions very thoroughly and in a way that's easy to understand and she cares about how I feel and always strives to make sure I'm as comfortable as possible and my voice is heard in every scenario
How was your experience with Jenna Turocy at Columbia University?
I had an excellent experience with Dr. Turocy and her staff. She is an absolutely amazing doctor and has the best bed side manner of any doctor I've ever had. She listens to everything I have to say at every meeting and she answers all questions very thoroughly and in a way that's easy to understand. I would rate her 10/10 and would recommend her to anyone over and over again. She's beyond experienced, qualified, knowledgeable, and talented as a Dr. She also cares about how I feel and always strives to make sure I'm as comfortable as possible and my voice is heard in every scenario. She is amazing.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
I had an excellent experience with Dr. Turocy and her staff. She is an absolutely amazing doctor and has the best bed side manner of any doctor I've ever had. She listens to everything I have to say at every meeting and she answers all questions very thoroughly and in a way that's easy to understand. I would rate her 10/10 and would recommend her to anyone over and over again. She's beyond experienced, qualified, knowledgeable, and talented as a Dr. She also cares about how I feel and always strives to make sure I'm as comfortable as possible and my voice is heard in every scenario. She is amazing.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Joseph, Sakari A.)
I deeply appreciated her work, kindness, passion and dedication. She is absolutely amazing. She answers all questions very thoroughly and in a way that's easy to understand and she cares about how I feel and always strives to make sure I'm as comfortable as possible and my voice is heard in every scenario
Describe your experience with Columbia University.
The services that I received from Columbia University Fertility Center is excellent. Dr. Turocy and the entire CUFC staff are friendly and ensure that I am properly informed about my health and care. I would have absolutely no qualms in recommending them to friendly and friends. They are the best!
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 28
1 IVF
Male Factor
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Turocy was compassionate, attentive, and engaged throughout the entire IVF experience. She always knew the details of my case and provided personalized treatment options to better improve chance of pregnancy. She responded quickly by email to any questions I had throughout the process...I feel very lucky to have been referred to Dr. Turocy and will go back to her for additional embryo transfers in the future.
I loved working with this clinic [Columbia University]! The clinic was always very organized, the staff and nursing team were extremely kind, efficient and compassionate. The space was clean and in a beautiful location and the doctors were all excellent...The care coordinator and overall nursing staff was excellent. They were great communicators, very organized, and always treated me with compassion.
How was your experience with Jenna Turocy at Columbia University?
Dr. Turocy was an extremely compassionate and effective doctor that took care of my husband and me throughout the entire infertility diagnosis and IVF journey. She explained the entire treatment and risks thoroughly and was excellent at managing expectations and challenges of IVF. Dr. Turocy was also present at the egg retrieval and embryo transfer appointments, a well as all follow-up ultrasounds post transfer. She was very communicative in-person and by email throughout the process and answered any questions I had a long the way. I would absolutely recommend any friends to Dr. Turocy and will be going back to her for future embryo transfers.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
N/A
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
Dr. Turocy was compassionate, attentive, and engaged throughout the entire IVF experience. She always knew the details of my case and provided personalized treatment options to better improve chance of pregnancy. She responded quickly by email to any questions I had throughout the process and her team was always on top of scheduling and questions as well. I feel very lucky to have been referred to Dr. Turocy and will go back to her for additional embryo transfers in the future.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
My treatment was based on male infertility and strong ovarian reserve and egg count. After getting off of birth control, I did one round of IVF with Gonal F pen (dosage was 150 units per evening), Menopur (dosage was 2 powder vials per evening), Cetrotide (dosage was 1 kit per evening once we start this medication), and Leuprolide: ( 40 units once). Dr. Turocy was then able to retrieve 25 eggs which ultimately made 3 embryos after genetic testing. During the transfer, I took estridol 2mg twice a day and the 1ml of progesterone starting around the transfer date once in the evening (twice on the first day). Also before the transfer date, I received 2 rounds of PRP. Then 10 days after my treatment, I received a positive pregnancy test and now I am 9 weeks pregnant and I will stop progesterone treatment this Sunday.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph)
The care coordinator and overall nursing staff was excellent. They were great communicators, very organized, and always treated me with compassion.
Describe your experience with Columbia University.
I loved working with this clinic! The clinic was always very organized, the staff and nursing team were extremely kind, efficient and compassionate. The space was clean and in a beautiful location and the doctors were all excellent!
Describe your experience with your monitoring appointments at Columbia University.
It was an efficient, well-oiled machine!!
Describe the costs associated with your care under Jenna Turocy at Columbia University.
There was cost for IVF, medication, PRP, transfer, and ultrasounds. Majority of the treatment was covered by my insurance but PRP and genetic testing were out of pocket expenses.
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I was aligned with Dr. Turocy's approach to eSET.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023, 26 Eggs Frozen
NPS
10
NPS
9
Age 33
1 Egg Freezing
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Turocy took the time to explain things thoroughly and answered any questions I had. She is approachable, has great bedside manner, and was a source of stability amid an at times ambiguous process. There's a lot to understand especially in the beginning testing phase, and Dr. Turocy assured me of my results and that when she assessed it was a good time to start meant she had confidence that I had a good chance at a positive outcome. She also was very clear in setting expectations on how outcomes could go which I appreciate so that I wasn't disappointed given there are lots of variables that can impact the course of treatment.
Everyone was very friendly, helpful and professional at this clinic [Columbia University]. I would definitely go back! I felt cared for and like the clinic actually cared about me personally even while being so busy. This is very important to me in a medical environment...The nursing staff was very kind, efficient, and clear on daily dose instructions once we got started. I would just say that at times it felt like the communications were scattered (timing and who they were coming from varied) and sometimes required a bit higher touch than the standard emails that are sent for day of instructions especially when first starting treatment.
How was your experience with Jenna Turocy at Columbia University?
Dr. Turocy is extremely knowledgeable and does a great job explaining the whole process. While I felt like there was a lot to learn and the information comes at you fast especially once you start treatment, Dr. Turocy took the time to explain things thoroughly and answered any questions I had. She is approachable, has great bedside manner, and was a source of stability amid an at times ambiguous process. There's a lot to understand especially in the beginning testing phase, and Dr. Turocy assured me of my results and that when she assessed it was a good time to start meant she had confidence that I had a good chance at a positive outcome. She also was very clear in setting expectations on how outcomes could go which I appreciate so that I wasn't disappointed given there are lots of variables that can impact the course of treatment.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Feel free to ask as many questions as you need to feel comfortable throughout the process. Dr. Turocy is so knowledgeable and does a really nice job explaining the different aspects of the treatment cycle. There are many moving parts once you get started between the pharmacy, medications, nurses, monitoring appointments, etc. so it's nice having Dr. Turocy as a point of contact through it all.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
Dr. Turocy took the time to get to know me during my initial consultation and made me feel like she truly was listening to my current situation and shared her expertise with me to help me make my decisions regarding treatment, timing of it all, etc. She was always available via phone or email throughout my process and eased any uncertainty I had by answering my questions promptly and thoroughly. I never felt like she was rushing our conversations to move onto the next patient or task.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
There are a few things looking back that I would keep an eye on if I were to do another cycle. One is the dosage amount - it can vary and for me I ended up using less (as prescribed by the nurse) than what was requested by the medication coordinator, however, my pharmacy asked me to adjust the amounts needed so they knew what to send me. All in all, they ended up sending me a little too much based on what the medication coordinator had requested, which I ultimately was charged for. Not a huge deal because it's difficult to get the perfect amount down in the first 1-2 days but would be something I'd watch in the future. Overall, the treatment strategy used by Dr. Turocy was the right one because I had a successful outcome and I felt confident in her rationale. I had an minor reaction to one of the medications which I was made aware of that potential ahead of time in the instructional video, where they also stated this was common.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph)
The nursing staff was very kind, efficient, and clear on daily dose instructions once we got started. I would just say that at times it felt like the communications were scattered (timing and who they were coming from varied) and sometimes required a bit higher touch than the standard emails that are sent for day of instructions especially when first starting treatment. I had a situation where we were debating the start date and it would've been nice if the first day of testing was a bit more prescribed rather than leaving to me to decide when to come in. Once I got the hang of the daily cadence (and it could just be the nature of this process), it was fine but was something to adjust to in the beginning.
Describe your experience with Columbia University.
Everyone was very friendly, helpful and professional at this clinic. I would definitely go back! I felt cared for and like the clinic actually cared about me personally even while being so busy. This is very important to me in a medical environment.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
Not sure of the specifics at this time
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
What specific things went wrong at Columbia University?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
I would say fairly minor - but it would have been nice if the medication coordinator was a bit clearer in telling me to watch if my dosage amount changes and if it does, that I'd need to instruct my pharmacy to adjust the amount they send me. I caught this disparity a day or 2 late and the pharmacy sent me the original amount well in advance of me actually starting so I paid for more than I needed. The other thing that could've been better was when I was starting the treatment cycle, the nurse coordinator introduced some ambiguity on when I could start rather than explicitly providing my options and what she'd recommend, which made things confusing and a little stressful. I'd still go back to this clinic just a few areas that I'd like to see improved in the future.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 37
1 IUI
1 IVF
Uterine Fibroids
Black or African-American
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
From the very beginning it felt like Dr. Turocy had looked over our records in detail and really got to know us as a couple and as hopeful parents. She would always check on me (pre and post procedures), either with a direct phone call or a caring email. She would always ask us about things in our lives that we had mentioned to her which made us feel very seen and valued by her and her team....
Columbia Fertility Clinic was a breath of fresh air. Every appointment was quick and efficient. My only hope is that they had earlier bloodwork/monitoring appointments (appointments start at 7am)...My nurse, care coordinator, and the entire nursing staff at Columbia were amazing to work with. They were all professional, efficient, and kind...Monitoring appointments were definitely an efficient, well oiled machine...
How was your experience with Jenna Turocy at Columbia University?
Dr. Turocy has been a godsent to me and my husband. Her approach to our care has been thorough and consistent. During our egg retrieval cycle and our 2 following transfer cycles we have felt like she was there with us every step of the way. My first transfer cycle (fresh) was successful but unfortunately Dr. Turocy had to deliver the news at our 6 week ultrasound that our pregnancy was ectopic. This was devastating but I am convinced that she made this difficult situation so much easier for us. For our 2nd transfer cycle (frozen) she was there for us again and kept us grounded and hopeful, but clear on the possible outcomes and how we could move forward. We both love her so much that we hoped that we could have her during the duration of our pregnancy as our OB! For any future transfer cycles we will definitely be going back to Dr. Turocy because we completely trust her with our fertility care.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Feel free to ask her any questions that you may have because she is incredibly open to answering them all and helping couples navigate this complicated process.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
From the very beginning it felt like Dr. Turocy had looked over our records in detail and really got to know us as a couple and as hopeful parents. She would always check on me (pre and post procedures), either with a direct phone call or a caring email. She would always ask us about things in our lives that we had mentioned to her which made us feel very seen and valued by her and her team.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
For my egg retrieval I used the following: Gonal F at a 225 units every evening and Menopur 2 powder vials every evening. Eventually I added in Cetrotide mid-cycle. Dr. Turocy eventually increased my Gonal F to 300 units every evening based on my response. This protocol led to me producing/retrieving 20 egg, 16 of which was fertilized and 8 which became blastocysts (3 Day5 and 5 Day6).
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph)
My nurse, care coordinator, and the entire nursing staff at Columbia were amazing to work with. They were all professional, efficient, and kind.
Describe your experience with Columbia University.
Columbia Fertility Clinic was a breath of fresh air. Every appointment was quick and efficient. My only hope is that they had earlier bloodwork/monitoring appointments (appointments start at 7am), but of course that's a personal preference since I had to go in late to work on my appointment days.
Describe your experience with your monitoring appointments at Columbia University.
Monitoring appointments were definitely an efficient, well oiled machine. As stated previously, my only hope would be that they would allow even earlier appointments so those with earlier work schedules could be seen earlier.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
My insurance fully covers 3 rounds of IVF and unlimited IUIs. I only was responsible for medication copays.
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Turocy encouraged us to transfer 1 embryo, which aligned with our insurance requirements.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 40 Eggs Frozen
NPS
10
NPS
10
Age 34
2 Egg Freezing
Black or African-American
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Turocy was so helpful throughout the consultation, monitoring, and retrieval process. During my first cycle, she helped me quell fears of the procedure as well as walked me through any concerns I may have with fertility. She came in for some of my monitoring appointments and made me feel comfortable with progress...great at answering them truthfully but also emphatic in her approach to care...She told me right after my retrieval how many eggs were retrieved and then told me the day after how many were frozen...
Nursing staff [at Columbia University] was great - friendly during the monitoring and fast/efficient at getting me observed and then out to the rest of my day...Clean, nice clinic that works as a well-oiled machine for monitoring. Really easy to schedule appointments and does a great job in maintaining patient privacy with encrypted emails. Wish the clinic's waiting room had a bit more space because it gets busy pretty often. After-hours line is helpful in triaging critical questions to the nurses/doctors...
How was your experience with Jenna Turocy at Columbia University?
Dr. Turocy was so helpful throughout the consultation, monitoring, and retrieval process. During my first cycle, she helped me quell fears of the procedure as well as walked me through any concerns I may have with fertility. She came in for some of my monitoring appointments and made me feel comfortable with progress. After the first retrieval, we had a helpful conversation on whether I should shoot for a second one and with her guidance I continued with another cycle. All in all, got exactly the results I wanted due to her help.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Ask the tough questions - Dr. Turocy is great at answering them truthfully but also emphatic in her approach to care.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
Jenna was extremely helpful in setting goals for my egg freezing catered to where I was in my life stage. She was always caring about following up with me with any questions and helped me work through any concerns (and mistakes!) on my end.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
We started with a consultation where Jenna had a 1:1 call with me walking through they 'why' of egg freezing and the 'how' of the injections and procedure. After a little bit of blood work, we decided to move forward with the procedure. Was sent instructions on how to do the injections and then went for morning monitoring every other day to eventually every day. Trigger and retrieval process was standard. She told me right after my retrieval how many eggs were retrieved and then told me the day after how many were frozen.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph)
Nursing staff was great - friendly during the monitoring and fast/efficient at getting me observed and then out to the rest of my day. During the retrieval the nurses were very kind to both myself and my chaperone both times.
Describe your experience with Columbia University.
Clean, nice clinic that works as a well-oiled machine for monitoring. Really easy to schedule appointments and does a great job in maintaining patient privacy with encrypted emails. Wish the clinic's waiting room had a bit more space because it gets busy pretty often. After-hours line is helpful in triaging critical questions to the nurses/doctors.
Describe your experience with your monitoring appointments at Columbia University.
Well efficient monitoring appointments with easy to follow instructions and great care
Describe the costs associated with your care under Jenna Turocy at Columbia University.
Costs were through insurance and processed through my HSA
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 35
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Turocy is not only a brilliant, professional, and incredibly skilled doctor that took care of my recurrent pregnancy loss workup and pregnancy with absolute dedication, but she is also a very empathetic, patient, and caring human being that remembered small personal details and understood that we needed some extra - or at least different - attention based on our history. She always listened to my questions with attention and always replied, intending to let me fully understand the science behind her words...
Everyone at the clinic [Columbia University] from the nurses to the care coordinator and phlebotomists were kind and understanding and always provided timely feedback on test results and next steps...The only weakness was that after my initial consultation, everything would be treated as fertility treatment (not covered by my insurance) even though it was related to recurrent pregnancy loss. I switched to a more expensive insurance to have it covered, however, I wish there would be more flexibility from the billing department...
How was your experience with Jenna Turocy at Columbia University?
Dr. Turocy is not only a brilliant, professional, and incredibly skilled doctor that took care of my recurrent pregnancy loss workup and pregnancy with absolute dedication, but she is also a very empathetic, patient, and caring human being that remembered small personal details and understood that we needed some extra - or at least different - attention based on our history. She always listened to my questions with attention and always replied, intending to let me fully understand the science behind her words. After shopping around between many different doctors, Dr. Turocy is the only one I felt fully comfortable with and understood by, and the only one that managed to figure out that chronic endometritis following my losses was hindering me from conceiving again. My husband and I can recommend her to every woman looking for the best in terms of scientific competencies and human attention.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Don't be afraid to ask 'stupid' questions or email her. She will answer, and you will not feel stupid.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
Going through recurrent pregnancy loss and still trying to conceive has been one of the most difficult journeys I've ever been on. Dr. Turocy centered her care on me as a human being and the emotional aspect and support needed that is particular to people who have gone through multiple miscarriages - a level of empathy that cannot be learned and which I have not found in any other doctor. She was never in a rush - in person or via email - and I just felt like I could close my eyes and trust her 100%.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
After reviewing my previous procedures and test results, Dr. Turocy recommended doing a hysteroscopy. Although I had previously tested negative for chronic endometritis, the targeted biopsies she did showed that indeed I did have it, and I was put on a 3-week regimen of antibiotics. We had planned a cycle of timed intercourse after that, but I got pregnant straight after finishing my treatment and was put on lovenox and vaginal progesterone during my pregnancy.
Describe your experience with the nursing staff at Columbia University.
Everyone at the clinic from the nurses to the care coordinator and phlebotomists were kind and understanding and always provided timely feedback on test results and next steps.
Describe your experience with Columbia University.
I did not go through IVF so my time at Columbia was fairly brief, however, I only had positive experiences with all of the staff and the way the clinic is run. The only weakness was that after my initial consultation, everything would be treated as fertility treatment (not covered by my insurance) even though it was related to recurrent pregnancy loss. I switched to a more expensive insurance to have it covered, however, I wish there would be more flexibility from the billing department.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
Fully covered by insurance
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Turocy had such gentle bedside manner. She explained and narrated everything. She delivered all news professionally with compassion...She can be straight forward when she needs to be as well. She is all around a great practitioner and can meet the needs of different people...delivers every bit of news thoroughly, slowly, and gently...the choice [eset] felt like ours...
The nursing and phlebotomy staff [at Columbia University] were all kind and compassionate...appointments were always available and I always waited under 15 minutes with the exception of one appt...Organization, cleanliness and safety, compassionate people. My only negative review is the nurses or nurse that comunicates from the OR about the planned procedures in the OR was not as good at communicating. she didnt reply to email replies...
How was your experience with Jenna Turocy at Columbia University?
Dr. Turocy is professional and compassionate. She is an expert, knows all the answers, and delivers every bit of news thoroughly, slowly, and gently. She has wonderful bedside manner as well. I have so much gratitude towards her!
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
If you like a sweet bedside manner, Dr. Turocy is a great choice. She can be straight forward when she needs to be as well. She is all around a great practitioner and can meet the needs of different people.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
Dr. Turocy had such gentle bedside manner. She explained and narrated everything. She delivered all news professionally with compassion.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
i cant remember or understand exactly what you mean
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari)
The nursing and phlebotomy staff were all kind and compassionate
Describe your experience with Columbia University.
Everything was wonderfully done. Organization, cleanliness and safety, compassionate people. My only negative review is the nurses or nurse that comunicates from the OR about the planned procedures in the OR was not as good at communicating. she didnt reply to email replies. (this was not sakari. her name was something else)
Describe your experience with your monitoring appointments at Columbia University.
appointments were always available and I always waited under 15 minutes with the exception of one appt.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
copayments for morning monitoring and other appointments, out of pocket for embryo testing that was charged by another company.
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
the choice felt like ours
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
9
NPS
9
Age 35
2 IUI
PCOS
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She's [Dr. Jenna Turocy] very efficient and gets to the point. Very clear at giving instructions and had great bed side manners. Would of enjoyed seeing her more often during my treatment and explain things in person versus email...She was patient, thoughtful and compassionate...I was prescribed metformin 1,200 mg to help to get pregnant. In addition, I took Letrazole before ovulation (2 tablets 2.5mg in total 5mg) was instructed to have sex and was inseminated.
[Columbia University was] Very organized and great at communication skills. They were sweet and kind and explained everything in great detail. No weaknesses that I encountered everyone was great from the nurses, women taking blood and receptionist...[nurse was] She was absolutely excellent (clear, precise and detailed oriented when giving instructions. Was great at responding to emails as well.
How was your experience with Jenna Turocy at Columbia University?
She's very efficient and gets to the point. Very clear at giving instructions and had great bed side manners. Would of enjoyed seeing her more often during my treatment and explain things in person versus email.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Don't be afraid to ask questions her team does a great job at responding within minutes or hours.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
She was patient, thoughtful and compassionate.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
I was prescribed metformin 1,200 mg to help to get pregnant. In addition, I took Letrazole before ovulation (2 tablets 2.5mg in total 5mg) was instructed to have sex and was inseminated.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Joseph, Sakari A.)
She was absolutely excellent (clear, precise and detailed oriented when giving instructions. Was great at responding to emails as well.
Describe your experience with Columbia University.
Very organized and great at communication skills. They were sweet and kind and explained everything in great detail. No weaknesses that I encountered everyone was great from the nurses, women taking blood and receptionist.
9
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5