Rated 8.8
Strongly recommend: 77%Neutral: 11%Don't recommend: 11%8.8
77% strongly recommend
16 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.1
7.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
6
6
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Michigan St
Residency
Mount Clemens
Fellowship
Geisinger Hosp

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Jennifer Nichols works in 1 office at

IVFMD South Florida Institute for Reproductive Medicine
Rated 8.5
Strongly recommend: 76%Neutral: 6%Don't recommend: 18%8.5

Explore Clinic
Viera
8059 Spyglass Hill Rd, Suite 102
Viera, FL 32940

16 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2019, Successful
NPS
9
NPS
9
Age 26 - 33
1 IUI
1 IVF
Anovulation
PCOS
Income $50K - $99K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols was amazing from our first appointment to our last one. She listens without interrupting. Answers the most insane questions without judgement. Is willing to try anything. Will explain information countless times until you understand. She’s compassionate, positive, friendly and understanding...I have PCOS and do not ovulate on my own. We started with an injectible cycle that was turned to an IVF cycle when I overproduced follicles. We did a fresh transfer, and then four frozen transfers before a positive pregnancy. When trying for a second, we attempted one round of IUI with IVF being recommended moving forward...I was diagnosed with a bicornuate uterus. Nichols only recommended one embryo at a time for my safety
Nurses [at Abington Reproductive Medicine] were incredibly helpful. Would offer free samples if available, because they knew we struggled to keep up with paying for everything...Strengths of the office would be the availability of doctors appointments and the communication with the nurses. They take the time to explain everything in greater detail. The only weakness is when you call, there is only one number for all of the offices. So you may not get the office you normally visit and will have to leave a message and wait until later in the day for a call back.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols was amazing from our first appointment to our last one. She listens without interrupting. Answers the most insane questions without judgement. Is willing to try anything. Will explain information countless times until you understand. She’s compassionate, positive, friendly and understanding.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Don’t be afraid to say anything! It’s a judgement free zone with Dr Nichols.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols was incredible at making you feel like she was fighting right along with you. She was positive but realistic.
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed) and their degree of success.
I have PCOS and do not ovulate on my own. We started with an injectible cycle that was turned to an IVF cycle when I overproduced follicles. We did a fresh transfer, and then four frozen transfers before a positive pregnancy. When trying for a second, we attempted one round of IUI with IVF being recommended moving forward.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Nurses were incredibly helpful. Would offer free samples if available, because they knew we struggled to keep up with paying for everything.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Strengths of the office would be the availability of doctors appointments and the communication with the nurses. They take the time to explain everything in greater detail. The only weakness is when you call, there is only one number for all of the offices. So you may not get the office you normally visit and will have to leave a message and wait until later in the day for a call back.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Around $20,000?
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
I was diagnosed with a bicornuate uterus. Nichols only recommended one embryo at a time for my safety
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
  • Failed to order appropriate test
9
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Langhorne (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
7
NPS
4
Age 38
2 IUI
Anovulation
PCOS
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr. Nichols spent a lot of time reviewing results and outlining treatment, but I rarely saw her after the initial consult. She also provided a more optimistic outlook on my treatment than what actually resulted...Stay consistent with the other providers in the office. Having one doctor say IUI should work while another says 5-10% is not promising....
The issue with the nursing staff [at Sincera Reproductive Medicine] is that it is a revolving door at Langhorne. Initially I saw the same people for each appointment, then a month later it was a new person at every visit. They were all training and I felt that my patient experience suffered as a result...I was also provided inaccurate information about costs, which resulted in me spending $5000 more than I had budgeted.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols spent a lot of time reviewing results and outlining treatment, but I rarely saw her after the initial consult. She also provided a more optimistic outlook on my treatment than what actually resulted.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Stay consistent with the other providers in the office. Having one doctor say IUI should work while another says 5-10% is not promising.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols was always very professional and caring, when I saw her b
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed) and their degree of success.
Letrozole cycle, ovidrel and IUI. After the testing cycle, it was determined that I responded well to letrozole and produced one follicle each time.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
The issue with the nursing staff is that it is a revolving door at Langhorne. Initially I saw the same people for each appointment, then a month later it was a new person at every visit. They were all training and I felt that my patient experience suffered as a result.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
The Langhorne office’s nursing staff is constantly changing and the process of drawing blood is a nightmare. The new employees would use me as a pin cushion, turning routine monitoring appointments into a dreaded nightmare. I am not a “difficult stick” but the new employees were always struggling, would call in a PA to help and then leave the room. How is that learning?
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
$1000 for monitored cycle. $380 for IUI. Additional lab work that was not included in this bundle price.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
  • Failed to call with results
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
My issues with the clinic were in my third cycle when the entire nursing staff changed. Calm, fast appointments became stressful and long. I brought this to the attention of several staff members and there did not seem to a concern. I was also provided inaccurate information about costs, which resulted in me spending $5000 more than I had budgeted.
7
Doctor
Jennifer Nichols
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
4
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Langhorne (closed)
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 35 - 36
1 IUI
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols was supportive and compassionate. She oversaw my testing and I got pregnant on my first IUI try. She then preformed weekly ultrasounds until I graduated at 10 weeks. She was good about explaining what was on the screen and answering any questions I had about what to expect...My uterine lining got thin so they decided I should start taking baby aspirin and use Letrozole instead of Clomid for the IUI.
[Nurses at Abington were] Very warm and compassionate...I had a very positive experience overall. No issues with nurses, doctors or scheduling. They have multiple offices which is nice because they cover a lot of locations. My IUI itself was done at Abington Hospital...Dr. Nichols was supportive and compassionate. She oversaw my testing and I got pregnant on my first IUI try. She then preformed weekly ultrasounds until I graduated at 10 weeks. She was good about explaining what was on the screen and answering any questions I had about what to expect.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols was supportive and compassionate. She oversaw my testing and I got pregnant on my first IUI try. She then preformed weekly ultrasounds until I graduated at 10 weeks. She was good about explaining what was on the screen and answering any questions I had about what to expect.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
I feel that you can trust her and she understands what you are going through.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr Nichols was kind, caring and compassionate. I was actually sad to leave the practice when I graduated at 10 weeks.
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed) and their degree of success.
I did one month of testing before getting the IUI the following month. The testing started with baseline blood work and an ultrasound. They said my uterus and ovaries looked good. I had 5 follicles on one side and 7 on the other. I started taking CoQ10 & Vitamin D at that time. I then did the Clomid Challenge. I had a saline hysterosalpingogram (HSG) to evaluate my fallopian tubes and the shape of my uterus. I had a saline sonogram to evaluate the inside of the uterine cavity for polyps, fibroids, and/or scar tissue and I also got an endometrial biopsy of my uterine lining and a blood test for FSH. Finally I got another ultrasound and blood work to test my ovulation in response to the clomid. My uterine lining got thin so they decided I should start taking baby aspirin and use Letrozole instead of Clomid for the IUI. I also had 2 matured follicles which was a little nerve-wracking because I didn't want twins. The next month I took the letrozole instead and when I went in for my ultrasound my follicle matured and I was ready. I got my Ovadrel shot to induce ovulation and set my IUI for the next day. It worked and I got pregnant on the first try.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed). (Assigned nurse: Liz)
Very warm and compassionate
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
I had a very positive experience overall. No issues with nurses, doctors or scheduling. They have multiple offices which is nice because they cover a lot of locations. My IUI itself was done at Abington Hospital.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
I believe the testing cycle was $1000 and the insemination was $215.
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Langhorne (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 31
1 IVF
Uterine Fibroids
European
Income $200K - $499K
Entrepreneur
1st of 6 Docs
Surrogacy With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols is so down to earth, kind & compassionate. She makes you feel like you are her top priority and spends a lot of time with you at each appointment. She shared her own IVF journey with us and it was really helpful knowing what to expect and feeling like she truly understood the process we were embarking on...My wife & I did reciprocal IVF so we had different protocols... I ended up having an ovarian cyst and needed surgery before the transfer, so it set us back a month - the reason was that the cyst could cause a problem while I was pregnant. I had a very healthy pregnancy, so I'm glad we went through with the surgery.
We never had to wait for an ultrasound and appointments were easy to book [at Toll Center for Reproductive Sciences]...we had to pay out of pocket for the egg retrieval and transfer...some medications were covered under insurance. We also had to pay for genetic counseling, genetic testing and we had to see a therapist because we were using donor sperm (didn't take insurance). We also had to purchase donor sperm...Liz was very on top of things but wasn't very warm - she was super professional which is very important in a nurse.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols is so down to earth, kind & compassionate. She makes you feel like you are her top priority and spends a lot of time with you at each appointment. She shared her own IVF journey with us and it was really helpful knowing what to expect and feeling like she truly understood the process we were embarking on. So grateful to her!
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Don't be afraid to ask questions - she is more than happy to sit down and make you feel good and calm about your journey.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols went above and beyond to make us feel cared for and acknowledged. She shared her own fertility journey with us to prepare us for the IVF process. We ended up being pregnant at the same time and developed a friendship throughout the process. We are so beyond grateful for her!!!
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed) and their degree of success.
My wife & I did reciprocal IVF so we had different protocols. I ended up having an ovarian cyst and needed surgery before the transfer, so it set us back a month - the reason was that the cyst could cause a problem while I was pregnant. I had a very healthy pregnancy, so I'm glad we went through with the surgery.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed). (Assigned nurse: Liz)
Liz was very on top of things but wasn't very warm - she was super professional which is very important in a nurse.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
LOVED our clinic. We were lucky to live close to one of their smaller locations (they have several offices), so we never had to wait when we arrived for our appointment.
Describe your experience with your monitoring appointments at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
We never had to wait for an ultrasound and appointments were easy to book.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
We had copays for each visit, we had to pay out of pocket for the egg retrieval and transfer, some medications and some medications were covered under insurance. We also had to pay for genetic counseling, genetic testing and we had to see a therapist because we were using donor sperm (didn't take insurance). We also had to purchase donor sperm.
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
We wanted to reduce our risk of twins, so we only transferred 1 embryo and we were blessed that it worked on the first try. Our doctors agreed this was a smart course of action!
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Abington (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 30
Male Factor
European
Income $500K
2nd of 2 Docs
IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols was a breath of fresh air after my previous fertility doctor...she was patient and kind, and she went out of her way to make my husband and me feel comfortable and to make sure that she was addressing all of our concerns. She responded to emails and calls quickly and comprehensively, and she never condescended to either of us.
Jennifer and the other physicians and nurses in the practice really took the time to get to know my husband and myself... Nurses always called back immediately, and Dr. Nichols always answered emails promptly. No one ever made me feel rushed, and no one ever seemed annoyed or frustrated by my constant question-asking.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols was a breath of fresh air after my previous fertility doctor...she was patient and kind, and she went out of her way to make my husband and me feel comfortable and to make sure that she was addressing all of our concerns. She responded to emails and calls quickly and comprehensively, and she never condescended to either of us. When my husband's and my identical twins were born a few weeks ago, Dr. NIchols was one of the first people we wanted to contact!
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Don't assume that because she is a DO she is any less qualified than the MDs in her office...Dr. Nichols is extremely intelligent, deeply kind, and a joy to work with.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Jennifer and the other physicians and nurses in the practice really took the time to get to know my husband and myself. Before starting injections, for example, a nurse sat down with me for over two hours to ensure I felt comfortable mixing and administering all of the medications. Nurses always called back immediately, and Dr. Nichols always answered emails promptly. No one ever made me feel rushed, and no one ever seemed annoyed or frustrated by my constant question-asking.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
The nurses made the clinic experience a positive one. Every single one of the nurses I met with were compassionate, sensitive, patient, and smart. They took the time to ensure I understood how to administer all injections, they called back within an hour or two when I had questions about anything, and they patiently worked with my schedule to ensure the timing of our cycle worked with my husband and myself.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
The only issue I had was having to ask them two or three times to fax my records to my OB.
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Abington (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 35 - 36
Recurrent Pregnancy Loss
Unexplained
Latinx
3rd of 3 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols took the time to explain in detail the upcoming cycle and was always considerate of my concerns and worries without judgement. Dr. Nichols answered all my questions with patience. She explored all available options and left no stone unturned when it came to testing and was committed to finding the best treatment plan for my specific situation...Thanks to Dr. Nichols' expertise and guidance, I was able to get pregnant.
The [IVFMD South Florida Institute for Reproductive Medicine] clinic itself is clean, modern and well-organized, which immediately made me feel at ease. The reception staff were friendly and efficient, and they helped to make the check-in process quick and easy...From the moment I arrived, I was greeted with kindness and empathy. My coordinator, Olayne Perez and medical assistant Yusimi Rolo were not only professional and knowledgeable, but they also demonstrated a genuine concern for my well-being. They made me feel like family. They took the time to get to know me and understand my concerns. This personal touch made a significant difference in my overall experience, and it is something that I will always remember.
How was your experience with Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Nichols was patient and attentive to my questions and concerns, which made me feel heard and supported. Thanks to Dr. Nichols' expertise and guidance, I was able to get pregnant. Her commitment to exploring all options was crucial in achieving this outcome and I am so grateful for the exceptional care she provided me during this journey.
During treatment, were you treated like a number or a human with Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Nichols took the time to explain in detail the upcoming cycle and was always considerate of my concerns and worries without judgement. Dr. Nichols answered all my questions with patience. She explored all available options and left no stone unturned when it came to testing and was committed to finding the best treatment plan for my specific situation.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Olayne Perez)
From the moment I arrived, I was greeted with kindness and empathy. My coordinator, Olayne Perez and medical assistant Yusimi Rolo were not only professional and knowledgeable, but they also demonstrated a genuine concern for my well-being. They made me feel like family. They took the time to get to know me and understand my concerns. This personal touch made a significant difference in my overall experience, and it is something that I will always remember.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic itself is clean, modern and well-organized, which immediately made me feel at ease. The reception staff were friendly and efficient, and they helped to make the check-in process quick and easy.
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Viera
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
10
Age 42 - 43
1 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jennifer Nichols is] Great for initial consults and to have as a doctor - would not change that. Not sure her treatment protocols are as creative as some other doctors; though I think finding someone great at this is rare. Important to stay educated by doing research on your own etc...Very easy to talk to. Very good bedside manner. Explained things really well.
Front desk staff [at Sincera Reproductive Medicine] was really nice and friendly. My one complaint is that every time I tried to schedule over the phone I waited on hold for 30-40 minutes...For some reason they just don't have enough people for phone support which is makes no sense since all other areas run super smoothly. Thankfully I would schedule in person whenever possible or the nurses would do it in advance, but would be nice if I could call and talk to someone more easily.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Always good at listening and providing great information. Made me feel comfortable. Was delicate about my situation and did not push me to extremes. Let me start with IUI and move on to IVF later. Had a nice balance of honesty about my chances but was not negative/bleak.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Great for initial consults and to have as a doctor - would not change that. Not sure her treatment protocols are as creative as some other doctors; though I think finding someone great at this is rare. Important to stay educated by doing research on your own etc.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Very easy to talk to. Very good bedside manner. Explained things really well.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Most of the doctors, PAs and nurses are great. But as with all places there are some that are not as good. Nursing staff was really good about responding to questions over e-mail or calling about results/updates. Always got a call from a nurse in less than 24 hours when requested. Front desk staff was really nice and friendly. My one complaint is that every time I tried to schedule over the phone I waited on hold for 30-40 minutes and sometimes wound up hanging up. For some reason they just don't have enough people for phone support which is makes no sense since all other areas run super smoothly. Thankfully I would schedule in person whenever possible or the nurses would do it in advance, but would be nice if I could call and talk to someone more easily.
9
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Langhorne (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

Unsuccessful
NPS
3
NPS
3
2 Fertility Medications
Unexplained
Latinx
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Nichols always took the time to answer my endless questions, she even called me after hours to ensure I had answers to my questions...I did not love that I never personally saw Dr. Nichols, I was assigned to her when my previous doctor retired, and [she] did not come to my office...for my first two cycles I used letrozole, which gave average follicle growth. We also used HCG Trigger. For my third cycle we used Clomid, starting cycle day 5, as well as an HCG trigger
[the Sincera Reproductive nurses] always are prompt in replying my email questions as well as calling me back. I felt the nurses all provided me with excellent information and were always kind...Transferring my records from another practice was a very disorganized and complicated process that took several weeks...We are looking into IVF financing, because we do not have insurance coverage. IVF packages start at $12,000
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
I do like Dr. Nichols and appreciate her patience and the time she took to go over things with me. I did not love that I never personally saw Dr. Nichols, I was assigned to her when my previous doctor retired, and Dr. Nichols did not come to my office.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols is mostly at the Langhorne office.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols always took the time to answer my endless questions, she even called me after hours to ensure I had answers to my questions.
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed) and their degree of success.
I cannot say I know the names of the protocols that were used, but for my first two cycles I used letrozole, which gave average follicle growth. We also used HCG Trigger. For my third cycle we used Clomid, starting cycle day 5, as well as an HCG trigger. Not remarkable follicle growth.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
The nurses are wonderful. They always are prompt in replying my email questions as well as calling me back. I felt the nurses all provided me with excellent information and were always kind.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
I enjoyed the clinic and the staff. I feel that the office overall could have been more organized. Transferring my records from another practice was a very disorganized and complicated process that took several weeks.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
IUI treatment costs covered by insurance, paid co-pays. We are looking into IVF financing, because we do not have insurance coverage. IVF packages start at $12,000
How competent was Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed) at LGBTQ+ care?
I do not feel like it was acknowledged or ever mentioned. I felt fine, but not like I received information for my specific circumstances.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Using a 3rd party donor went well. They had a process for receiving the shipments and confirming.
3
Doctor
Jennifer Nichols
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
LGBTQ+ Care
3 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Lansdale (closed)
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
LGBTQ+ Care
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 41 - 42
1 IVF
Unexplained
Black or African-American
Nurse or HC Services
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Having unexplained infertility makes is very difficult because as I am going through treatment I am getting good results but it never ends in a pregnancy. Dr. Nichols is caring and compassionate. She is also professional but friendly and easy going...My treatment was strategies didn’t change during they cycle...[she] did have a strong preference on not transferring more than 2 embryos at a time.
They have several locations which is good. Nurses get back to you timely and the same day. The billing dept was only available over the phone. Would have preferred to sit down with someone to go over cost and options...$20,000 between frozen cycle, meds, iui, dr visit copays...Weakness was they didn’t really offer resources to get meds cheaper or treatment less expensive.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr Nichols is the absolute best. Having unexplained infertility makes is very difficult because as I am going through treatment I am getting good results but it never ends in a pregnancy. Dr. Nichols is caring and compassionate. She is also professional but friendly and easy going.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Ask questions. She will never make you feel that your question is a stupid question.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
She has compassion and empathy.
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed) and their degree of success.
My treatment was strategies didn’t change during they cycle. The results were what they hoped for
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Strengths included the fact they were constant and the staff didn’t change over much so you got to know them. Weakness was they didn’t really offer resources to get meds cheaper or treatment less expensive.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
They have several locations which is good. Nurses get back to you timely and the same day. The billing dept was only available over the phone. Would have preferred to sit down with someone to go over cost and options.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
$20,000 between frozen cycle, meds, iui, dr visit copays.
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Dr did have a strong preference on not transferring more than 2 embryos at a time.
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Abington (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 33
1 IVF
Uterine Fibroids
Unexplained
European
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols was warm, patient, and took the time to explain the process with us. She also took the time to answer all of my questions and concerns in depth. I couldn’t have asked for a better, more personal experience....Don’t be afraid to ask anything. She won’t judge you and she’ll take the time to walk you through anything you’re concerned about....The clinic was clean and all of the staff were helpful. Everything went off without a hitch.
The clinic was clean and all of the staff were helpful. Everything went off without a hitch. We were very happy with our decision to go to Abington Reproductive. I honestly don’t have any criticisms. We had a wonderful experience....They were warm, answered all of my questions and treated me kindly throughout the whole process....I couldn’t have asked for a better, more personal experience....Dr. Nichols was warm, patient, and took the time to explain the process with us.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols was warm, patient, and took the time to explain the process with us. She also took the time to answer all of my questions and concerns in depth. I couldn’t have asked for a better, more personal experience.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Don’t be afraid to ask anything. She won’t judge you and she’ll take the time to walk you through anything you’re concerned about.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
They were warm, answered all of my questions and treated me kindly throughout the whole process.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Everyone involved was warm, patient and knowledgeable.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
The clinic was clean and all of the staff were helpful. Everything went off without a hitch. We were very happy with our decision to go to Abington Reproductive. I honestly don’t have any criticisms. We had a wonderful experience.
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Dr. Nichols was open to doing two embryos if that was what my husband and I wanted, but she recommended only transferring the strongest so that we wouldn’t risk multiples.
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Langhorne (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2010 - 2011, Successful
NPS
10
NPS
N/A
Age 32 - 33
3 IUI
1 IVF
Male Factor
Unexplained
European
Income $200K - $499K
5th of 5 Docs
2 IVF With Other Docs
Strongly Recommends
Successful
She [Dr. Nichols] treated my a real person. She was honest and blunt but caring. I felt almost more like I was speaking with a friend than a physician. She was not condescending and I never felt like she pittied me. She was knowledgeable and I felt confident in her care...Of all the doctors that i saw at the clinic Dr. Nichols was by far my favorite. I felt the most comfortable in her care and I felt like she knew me the best. I felt like she truly cared about me...
It is a large clinic [Abington Repro - Toll- Ldale] with multiple doctors. The only downside to the clinic is that you never know who will be doing you procedure and it is a bit of luck of the draw but it is understandable with such unpredictable procedure time lines and so many patients...
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Of all the doctors that i saw at the clinic Dr. Nichols was by far my favorite. I felt the most comfortable in her care and I felt like she knew me the best. I felt like she truly cared about me.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Don't give up
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
She treated my a real person. She was honest and blunt but caring. I felt almost more like I was speaking with a friend than a physician. She was not condescending and I never felt like she pittied me. She was knowledgeable and I felt confident in her care.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
The nurses were all very friendly and knew me well (since I was at the clinic A LOT). I definitely developed a relationship with them. They were always very professional and caring.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
It is a large clinic with multiple doctors. The only downside to the clinic is that you never know who will be doing you procedure and it is a bit of luck of the draw but it is understandable with such unpredictable procedure time lines and so many patients.
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
NPS
8
NPS
8
Age 39 - 42
1 IUI
4 IVF
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
1st of 2 Docs
Neutral
Neutral
Unsuccessful
I liked her [Dr. Jennifer Nichols]...she was encouraging and I do believe that she cared for my case. Was responsive when I needed help and generally got back to me quickly...I think she thought I was going to be successful even thought I wasn’t.
[Abington Reproductive Medicine- Abington was] Very large. Sometimes difficult to get appts. Front desk staff good as was finincial coordinator. Several doctors and I think they all review cases. Hard to tell if that was done. I would have liked more specific information about each step. I need a lot of info...They [nurses] were generally good. Just a lot of them
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
I liked her she was encouraging and I do believe that she cared for my case. Was responsive when I needed help and generally got back to me quickly I think she thought I was going to be successful even thought I wasn’t.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
She’s very kind
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
They were generally good. Just a lot of them
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
Very large. Sometimes difficult to get appts. Front desk staff good as was finincial coordinator. Several doctors and I think they all review cases. Hard to tell if that was done. I would have liked more specific information about each step. I need a lot of info
8
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Abington (closed)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
3
NPS
0
Age 33
1 Fertility Medications
Poor Egg Quality
European
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Nichols is very nice and very sympathetic, but I rarely saw or spoke to her. I felt like I was dealing with everything on my own. She was not available to speak to on a regular basis, or to ask questions...I went in for baseline bloodwork multiple times, a few ultrasounds, a biopsy, a test on my uterus and another test on my Fallopian tubes. My tests were inconclusive and I did not conceive...I am very upset and not sure what to expect going forward.
It's very difficult to get in touch with anyone at this office [Abington Reproductive Medicine], especially the doctors...There is only one nurse at this location who is friendly, helpful, and sympathetic, and her name is Maria. The rest of the staff are abrupt, unsympathetic, rude, very difficult to talk to and ask questions about procedures, and expect you to rearrange your schedule on 1 day notice...They rush you in and out, there's no one to ask about what happens next or why I am having to give blood again. It just feels like no one cares about you or your struggles.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols is very nice and very sympathetic, but I rarely saw or spoke to her. I felt like I was dealing with everything on my own. She was not available to speak to on a regular basis, or to ask questions. It's very difficult to get in touch with anyone at this office, especially the doctors.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Get a second opinion before you proceed
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
Dr. Nichols is very nice, very sympathetic.
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed) and their degree of success.
The first appointment is very upsetting because a lot of information was thrown at me. It was difficult to digest. Everything is also on an extremely rigid timeline because everything is done within your cycle. This is briefly mentioned, but the ups and downs are not explained in depth. I went in for baseline bloodwork multiple times, a few ultrasounds, a biopsy, a test on my uterus and another test on my Fallopian tubes. My tests were inconclusive and I did not conceive.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
There is only one nurse at this location who is friendly, helpful, and sympathetic, and her name is Maria. The rest of the staff are abrupt, unsympathetic, rude, very difficult to talk to and ask questions about procedures, and expect you to rearrange your schedule on 1 day notice.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
I can't speak to the strengths because I have no experience with another reproduction clinic, but I will say that you are treated as a random number, the receptionist (at Langhorne) is rude, unprepared, has no answers ever, and eats at her desk constantly.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
$70 copay every time, in addition to medication costs (shot for ovulation, clomid, antibiotic)
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
I am still seeing Dr. Nichols, but so far, I am very upset and not sure what to expect going forward.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed).
They rush you in and out, there's no one to ask about what happens next or why I am having to give blood again. It just feels like no one cares about you or your struggles.
3
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
0
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) (closed)
Langhorne (closed)
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
2023 - 2024, Successful
NPS
10
NPS
10
Age 30 - 31
Poor Egg Quality
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Jennifer Nichols] was compassionate and caring. From day one I was made to feel good...was always optimistic but also real in her evaluations...was thorough in making sure she checked everything before coming up with a diagnosis...got pregnant naturally before we started, but once she found out I was pregnant she kept a close eye on my and my growing baby
[IVFMD South Florida Institute for Reproductive Medicine] was in a nice area, it was clean, and I never had to wait past my appointment time...had flexible schedules to make sure I could get in at convenient times, and worked well with getting me in when needed without an appointment
How was your experience with Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
She was compassionate and caring. From day one I was made to feel good. She was always optimistic but also real in her evaluations, she was thorough in making sure she checked everything before coming up with a diagnosis. Even after though she never made me feel less than.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
Ask all the questions! She knows all the answers. And just be free to be yourself, she never judges
During treatment, were you treated like a number or a human with Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
She always made me feel heard, and seen and she always remind focused on the me when I was there and always remembered our conversation from the previous appointment
Describe the protocols Jennifer Nichols used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
We never had to do at of the treatment, I got pregnant naturally before we started, but once she found out I was pregnant she kept a close eye on my and my growing baby, and always made me feel at ease and excited after every visit
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Evelyn )
The whole team made me feel so special and like family, they celebrated with me when I got pregnant
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
It was in a nice area, it was clean, and I never had to wait past my appointment time. They had flexible schedules to make sure I could get in at convenient times, and worked well with getting me in when needed without an appointment
Describe the costs associated with your care under Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine.
Nothing seemed over priced for the services provided. I had my copay, and anything expected to be paid out of pocket they were very upfront about the cost ahead of time so there were no suprises
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
N/a
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Viera
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023, Successful
NPS
10
NPS
10
Age 38
1 IVF
Male Factor
Poor Egg Quality
Recurrent Pregnancy Loss
Income $50K - $99K
Teacher
1st of 3 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I cannot say enough amazing things about Dr. Nichols. When no one else could figure out why were couldn't get pregnant, she could. After countless IUI and IVF fails, we got pregnant with her. She is just amazing. I will always recommend her and her team to anyone who is struggling to start a family... She will not judge and work with you for the best possible plan. She also keeps you informed every step of the way.
They [IVFMD South Florida Insititute for RM] were easily able to work around my work schedule, answer emails, and phone calls in a timely manor. And they worked well with my insurance company so I can get the meds I needed in time. I went comfortable in their office. I usually didn't have to wait long either for my appointment...They were welcoming, personal, understanding, and made my experience amazing.
How was your experience with Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
I cannot say enough amazing things about Dr. Nichols. When no one else could figure out why were couldn't get pregnant, she could. After countless IUI and IVF fails, we got pregnant with her. She is just amazing. I will always recommend her and her team to anyone who is struggling to start a family.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
Be as open and honest with her. She will not judge and work with you for the best possible plan. She also keeps you informed every step of the way.
During treatment, were you treated like a number or a human with Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Nichols made me feel comfortable in her office. She was excited when things went well and always had a plan ready for whatever situation arised.
Describe the protocols Jennifer Nichols used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I'm not comfortable in sharing personal information on my treatment. However, any plan or treatment she recommended I 100% trusted and it worked.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Olayne )
They were amazing as well. They were welcoming, personal, understanding, and made my experience amazing.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
They were easily able to work around my work schedule, answer emails, and phone calls in a timely manor. And they worked well with my insurance company so I can get the meds I needed in time. I went comfortable in their office. I usually didn't have to wait long either for my appointment.
Describe the costs associated with your care under Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine.
It was ALOT of money.
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
I do not have any information to share
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Viera
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Consult
NPS
10
NPS
10
Age 43
European
Latinx
Income $50K - $99K
Operations
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I saw Dr Nichols in every follow up appointment after I got pregnant. She is knowledgeable, patient and caring. She answered all our questions, provided additional feedback and gave us extra time to look at our baby in the ultrasound...took extra time when we saw our baby for the first time in my ultrasound and follow up weekly appointments, she answered all of our questions clearly and with patience
[IVFMD South Florida Institute for Reproductive Medicine] Strengths: Organization, knowledge, top professionals, caring, honest, straightforward No weaknesses, they know what they’re doing, follow the doctors instructions * I would suggest they open a clinic in Orlando...All the nurses are very professional, organized and caring. When I confirmed my pregnancy they were so happy we hugged each one of them. You can also tell there is a good work environment.
How was your experience with Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
I saw Dr Nichols in every follow up appointment after I got pregnant. She is knowledgeable, patient and caring. She answered all our questions, provided additional feedback and gave us extra time to look at our baby in the ultrasound.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
Ask all the questions you have.
During treatment, were you treated like a number or a human with Jennifer Nichols at IVFMD South Florida Institute for Reproductive Medicine?
Dr Nichols took extra time when we saw our baby for the first time in my ultrasound and follow up weekly appointments, she answered all of our questions clearly and with patience
Describe the protocols Jennifer Nichols used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Follow up appointments after pregnancy confirmation
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
All the nurses are very professional, organized and caring. When I confirmed my pregnancy they were so happy we hugged each one of them. You can also tell there is a good work environment.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Strengths: Organization, knowledge, top professionals, caring, honest, straightforward No weaknesses, they know what they’re doing, follow the doctors instructions * I would suggest they open a clinic in Orlando
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
N/a
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Viera
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5