Jennifer Sandbulte

Lyndhurst OB/GYN

Rated 3.9
Strongly recommend: 39%Don't recommend: 61%3.9
39% strongly recommend
3 reviews
Humanity
6.8
6.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.8
6.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.2
5.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Medical College of Virginia
Residency
U of NC - Chapel Hill

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Jennifer Sandbulte works at

Lyndhurst OB/GYN
Rated 3.9
Strongly recommend: 39%Don't recommend: 61%3.9

Explore Clinic
Winston-Salem
111 Hanestown Ct
Winston-Salem, NC 27103

3 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unknown Success
NPS
0
NPS
0
Age 34 - 35
European
Income $200K - $499K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
My wife is a patient of Dr. Jennifer Sandbulte and we have had only miscommunications and obliquity. The nurse Natalie is either overwhelmed with patient loads or completely lost in this profession...She allowed her nurse complete control...Upon return to clinic with sample that was collected at home per Natalies orders I went to third floor as directed after much more harassment and humiliation from the first floor office staff I waited in line and finally arrived at receptionist desk. When I spoke to receptionist she likewise had no idea who I was or why I was there.
I have never seen the level of unprofessionalism I experienced at Lyndhurst ongyn office...I had to give very specific details to staff at ob/gyn why I was there and what I needed all while staff laughed and chuckled at the reason for my visit. I was told “we don’t see men here” and “this is a gynecologist office” like I was an idiot...This has been such an infliction of emotional distress I’ve had to seek physiological counseling and struggled in my personal life. I would like my concerns to be addressed and attended to promptly.
How was your experience with Jennifer Sandbulte at Lyndhurst OB/GYN?
I have never seen the level of unprofessionalism I experienced at Lyndhurst ongyn office. My wife is a patient of Dr. Jennifer Sandbulte and we have had only miscommunications and obliquity. The nurse Natalie is either overwhelmed with patient loads or completely lost in this profession. Natalie spoke to my spouse stating “she cannot start fertility meds until husband is tested” ok that’s fine no problem. When my spouse inquired when and how Natalie states she would “let us know” so we wait and wait for a call back only when we call and inquire if they’ve started testing again because the clinic has a covid delay we were told “yes we’ve been testing” so we speak with Natalie again and she say I needed to come in for SA that I would “HAVE TO PICK UP SAMPLE CONTAINER FROM LYNDHURST AND RETURN SAMPLE” This sounded like a simple plan. I went to pick up packet for test and they had no idea who I was or why he was there. I had to give very specific details to staff at ob/gyn why I was there and what I needed all while staff laughed and chuckled at the reason for my visit. I was told “we don’t see men here” and “this is a gynecologist office” like I was an idiot. Finally I received materials and left the office. Upon return to clinic with sample that was collected at home per Natalies orders I went to third floor as directed after much more harassment and humiliation from the first floor office staff I waited in line and finally arrived at receptionist desk. When I spoke to receptionist she likewise had no idea who I was or why I was there. Zero information had been relayed to the third floor for lab to analyze and zero patient information had been shared. After waiting another half hour the receptionist had me checked in. This of course was long after the window for the SA sample was required. The lack of information this nurse shares or possesses is beyond unacceptable. I plan to report this matter to the NC department of health and human services and the NC board of nursing. This matter is inappropriate and discourteous to patients. This has been such an infliction of emotional distress I’ve had to seek physiological counseling and struggled in my personal life. I would like my concerns to be addressed and attended to promptly. Please accept this review
What's one piece of advice would you give a prospective patient of Jennifer Sandbulte at Lyndhurst OB/GYN?
Go with any other provider. This one will destroy your life
During treatment, were you treated like a number or a human with Jennifer Sandbulte at Lyndhurst OB/GYN?
She allowed her nurse complete control.
Describe the protocols Jennifer Sandbulte used in your cycles at Lyndhurst OB/GYN and their degree of success.
She didn’t even bother to develop a plan. She’s a one size fits every patient kind of girl.
Describe your experience with your nurse at Lyndhurst OB/GYN. (Assigned nurse: Natalie )
Absolutely horrible. Natalie had full range to neglect me. Jennifer Sandbulte allowed this all to happen.
Describe your experience with Lyndhurst OB/GYN.
They give off I’m better you vibes to all that visit. If you don’t fit their mold they could care less if you are sexually harassed or not. This clinic stole my dignity and I’ll never stop seeking justice for the pain that they did to me.
What specific things went wrong at Lyndhurst OB/GYN?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Lyndhurst OB/GYN.
I was treated like a piece of trash that was blown in from the streets.
0
Doctor
Jennifer Sandbulte
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Lyndhurst OB/GYN
Winston-Salem
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 28 - 29
4 IUI
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Sandbulte] was very informative, helpful, positive, and thoughtful. She took the time to make sure we understood everything, answered questions and gave us a timeline of our future steps. During one of my tests/procedures, she talked me through it and cared about how I was feeling during and reassured me every step. ... She felt we would be good candidates for IUI and suggest we start there.
The clinic [Lyndhurst] has great hours and are willing to work with you. They are friendly and quick to get you checked in and to point you where to go. They have clean bathrooms, clean and nice environment and take care of you in a timely manner. ... She [nurse] was always quick to respond, she made me feel comfortable by talking about things and didn't make things awkward. She was always there to answer any questions I had.
How was your experience with Jennifer Sandbulte at Lyndhurst OB/GYN?
She was very informative, helpful, positive, and thoughtful. She took the time to make sure we understood everything, answered questions and gave us a timeline of our future steps. During one of my tests/procedures, she talked me through it and cared about how I was feeling during and reassured me every step.
What's one piece of advice would you give a prospective patient of Jennifer Sandbulte at Lyndhurst OB/GYN?
Ask questions and don't be afraid to wait on something. Trust her judgement.
During treatment, were you treated like a number or a human with Jennifer Sandbulte at Lyndhurst OB/GYN?
They cared about my decisions, my feelings during procedures, etc. They didn't push me into anything.
Describe the protocols Jennifer Sandbulte used in your cycles at Lyndhurst OB/GYN and their degree of success.
We did bloodwork, hsg test to check my tubes, I started on femara, then i didn't respond well, so we switched to Clomid and metformin was also added and i responded well. She felt we would be good candidates for IUI and suggest we start there.
Describe your experience with your nurse at Lyndhurst OB/GYN. (Assigned nurse: Natalie Frye Renegar)
She was always quick to respond, she made me feel comfortable by talking about things and didn't make things awkward. She was always there to answer any questions I had.
Describe your experience with Lyndhurst OB/GYN.
The clinic has great hours and are willing to work with you. They are friendly and quick to get you checked in and to point you where to go. They have clean bathrooms, clean and nice environment and take care of you in a timely manner.
Describe the costs associated with your care under Jennifer Sandbulte at Lyndhurst OB/GYN.
IUI was about $300, ultrasounds $149. Trigger shot was $90, other meds were about $40.
10
Doctor
Jennifer Sandbulte
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Lyndhurst OB/GYN
Winston-Salem
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 27 - 28
3 IUI
Diminished Ovarian Reserve
Endometriosis
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sandbulte would meet me on Sundays, and Saturday mornings to do the IUI. Never once did they make me feel like it was an imposition...I became pregnant again only to have another miscarriage early in the pregnancy...called to check on me and just talk many times during this process...After the rounds of IUI were not successful, Dr. Sandbulte recommended I go to Carolinas Fertility Institute
After meeting Natalie [a nurse at Lyndhurst Gynecologic Associates] I felt like I knew her my whole life...was very thorough in helped to explain each step of the treatments as they were happening...doctors and nurses treat you like you are the only person in the clinic and always take the time to make you feel like you matter
How was your experience with Jennifer Sandbulte at Lyndhurst OB/GYN?
Dr. Hatch referred me to a fertility specialist, Dr. Sandbulte and her nurse Natalie after months of failed pregnancy tests. Dr. Sandbulte became my new family. I became pregnant again only to have another miscarriage early in the pregnancy. During follow-up, Dr. Sandbulte talked to me and again her love, words of encouragement, hugs and compassion were like a warm blanket from a dryer, just what my body and soul needed. After many visits, and surgery I went through medication and IUI to help get pregnant without success. Every month, Dr. Sandbulte would meet me on Sundays, and Saturday mornings to do the IUI. Never once did they make me feel like it was an imposition being there on the weekend. Instead I felt like I was their top priority and I was made to feel completely at ease. Dr. Sandbulte called to check on me and just talk many times during this process again feeling like I was special just like a family member.
What's one piece of advice would you give a prospective patient of Jennifer Sandbulte at Lyndhurst OB/GYN?
I would tell new patients of Dr. Sandbulte to be honest with your journey and clear with what your goals are. She will be clear with her plan for you and always do what is best for you and your situation.
During treatment, were you treated like a number or a human with Jennifer Sandbulte at Lyndhurst OB/GYN?
Dr. Hatch referred me to a fertility specialist, Dr. Sandbulte and her nurse Natalie after months of failed pregnancy tests. Dr. Sandbulte and Natalie became my new family. I became pregnant again only to have another miscarriage early in the pregnancy. During follow-up, Dr. Sandbulte talked to me and again her love, words of encouragement, hugs and compassion were like a warm blanket from a dryer, just what my body and soul needed. After many visits, and surgery I went through medication and IUI to help get pregnant without success. Every month, Dr. Sandbulte and Natalie would meet me on Sundays, and Saturday mornings to do the IUI. Never once did they make me feel like it was an imposition being there on the weekend. Instead I felt like I was their top priority and I was made to feel completely at ease. Dr. Sandbulte and Natalie called to check on me and just talk many times during this process again feeling like I was special just like a family member.
Describe the protocols Jennifer Sandbulte used in your cycles at Lyndhurst OB/GYN and their degree of success.
Dr. Sandbulte began my treatment with a laparoscopy to make sure my body was clear of any endometriosis that may have formed. After my laparoscopy, we began my treatment of Clomid with timed intercourse. After 3 months of Clomid, we met again to discuss our next steps. At this point, Dr. Sandbulte recommended we move to IUI. Though IUI did not produce a pregnancy, Dr. Sandbulte always remained positive in that I would one day have a child of my own. After the rounds of IUI were not successful, Dr. Sandbulte recommended I go to Carolinas Fertility Institute. I trust that Dr. Sandbulte has my best intentions at heart and wants to see me one day have a baby of my own.
Describe your experience with your nurse at Lyndhurst OB/GYN. (Assigned nurse: Natalie )
Natalie is a compassionate and loving nurse. After meeting Natalie I felt like I knew her my whole life. Natalie would meet me on the weekends for my IUI treatments and was encouraging throughout the entire process. Natalie offered me words of hope and was very thorough in helped to explain each step of the treatments as they were happening. I can't imagine having to go through the process of fertility treatments without a nurse like Natalie!
Describe your experience with Lyndhurst OB/GYN.
Lyndhurst is a very welcoming clinic. All of their doctors , nurses, and staff greet you with a smile on their face. Once you are a patient at Lyndhurst, you quickly become a part of their family. The doctors and nurses treat you like you are the only person in the clinic and always take the time to make you feel like you matter. Coming from a clinic where this was not the case, the compassion and care of the doctors, nurses, and staff at Lyndhurst means the world to me! Though I live 50 minutes away from the clinic, I will continue to drive the longer distance to be treated like family.
Describe the costs associated with your care under Jennifer Sandbulte at Lyndhurst OB/GYN.
During my time with Dr. Sandbulte, we paid for a laparoscopy, Clomid, and 3 rounds of IUI
10
Doctor
Jennifer Sandbulte
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Lyndhurst OB/GYN
Winston-Salem
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5