Verified
Verified
This patient has provided documentation of treatment at this clinic.
2020 - 2021, Unknown Success
My wife is a patient of Dr. Jennifer Sandbulte and we have had only miscommunications and obliquity. The nurse Natalie is either overwhelmed with patient loads or completely lost in this profession...She allowed her nurse complete control...Upon return to clinic with sample that was collected at home per Natalies orders I went to third floor as directed after much more harassment and humiliation from the first floor office staff I waited in line and finally arrived at receptionist desk. When I spoke to receptionist she likewise had no idea who I was or why I was there.
I have never seen the level of unprofessionalism I experienced at Lyndhurst ongyn office...I had to give very specific details to staff at ob/gyn why I was there and what I needed all while staff laughed and chuckled at the reason for my visit. I was told “we don’t see men here” and “this is a gynecologist office” like I was an idiot...This has been such an infliction of emotional distress I’ve had to seek physiological counseling and struggled in my personal life. I would like my concerns to be addressed and attended to promptly.
How was your experience with Jennifer Sandbulte (OB/GYN) at Lyndhurst OB/GYN?
I have never seen the level of unprofessionalism I experienced at Lyndhurst ongyn office.
My wife is a patient of Dr. Jennifer Sandbulte and we have had only miscommunications and obliquity. The nurse Natalie is either overwhelmed with patient loads or completely lost in this profession. Natalie spoke to my spouse stating “she cannot start fertility meds until husband is tested” ok that’s fine no problem. When my spouse inquired when and how Natalie states she would “let us know” so we wait and wait for a call back only when we call and inquire if they’ve started testing again because the clinic has a covid delay we were told “yes we’ve been testing” so we speak with Natalie again and she say I needed to come in for SA that I would “HAVE TO PICK UP SAMPLE CONTAINER FROM LYNDHURST AND RETURN SAMPLE” This sounded like a simple plan. I went to pick up packet for test and they had no idea who I was or why he was there. I had to give very specific details to staff at ob/gyn why I was there and what I needed all while staff laughed and chuckled at the reason for my visit. I was told “we don’t see men here” and “this is a gynecologist office” like I was an idiot. Finally I received materials and left the office. Upon return to clinic with sample that was collected at home per Natalies orders I went to third floor as directed after much more harassment and humiliation from the first floor office staff I waited in line and finally arrived at receptionist desk. When I spoke to receptionist she likewise had no idea who I was or why I was there. Zero information had been relayed to the third floor for lab to analyze and zero patient information had been shared. After waiting another half hour the receptionist had me checked in. This of course was long after the window for the SA sample was required. The lack of information this nurse shares or possesses is beyond unacceptable. I plan to report this matter to the NC department of health and human services and the NC board of nursing. This matter is inappropriate and discourteous to patients. This has been such an infliction of emotional distress I’ve had to seek physiological counseling and struggled in my personal life. I would like my concerns to be addressed and attended to promptly. Please accept this review
What's one piece of advice would you give a prospective patient of Jennifer Sandbulte (OB/GYN) at Lyndhurst OB/GYN?
Go with any other provider. This one will destroy your life
During treatment, were you treated like a number or a human with Jennifer Sandbulte (OB/GYN) at Lyndhurst OB/GYN?
She allowed her nurse complete control.
Describe the protocols Jennifer Sandbulte (OB/GYN) used in your cycles at Lyndhurst OB/GYN and their degree of success.
She didn’t even bother to develop a plan. She’s a one size fits every patient kind of girl.
Describe your experience with your nurse at Lyndhurst OB/GYN. (Assigned nurse: Natalie )
Absolutely horrible. Natalie had full range to neglect me. Jennifer Sandbulte allowed this all to happen.
Describe your experience with Lyndhurst OB/GYN.
They give off I’m better you vibes to all that visit. If you don’t fit their mold they could care less if you are sexually harassed or not. This clinic stole my dignity and I’ll never stop seeking justice for the pain that they did to me.
What specific things went wrong at Lyndhurst OB/GYN?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Lost appointments
- Failed to call with results
- Failed to order appropriate test
- Failed to send your chart to another clinic
- Failed to inform you of changes in protocol
- Lost results
- Provided conflicting information
- Failed to convey critical information
- Failed to consider drug intolerance
- Lost or damaged samples
- Canceled a cycle due to clinic error
- Scheduled the wrong procedure
Describe the specific things that went wrong at Lyndhurst OB/GYN.
I was treated like a piece of trash that was blown in from the streets.