Jenny Wiggins-Smith

Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of North Texas
Residency
Texas Tech U

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
2018, Successful
NPS
10
NPS
9
Age 35
1 Fertility Medications
Uterine Fibroids
Unexplained
Income $100K - $199K
Lawyer
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wiggins-Smith was very honest about my history of not conceiving over many years. We discussed my age and the fact that I'm not a high-risk pregnancy yet, but we should definitely be proactive about conceiving as soon as possible. The only negative thing is how long I had to wait to see her. She is in high demand... I'm on 100 mg of Clomid, with a booster shot next week before I ovulate. She was concerned about testosterone levels,
The clinic [Shannon Medical Ctr] is very well run and organized. They handle a large number of patients per day, and do it well. They have staff to answer phones consistently, but wait times are sometimes longer than I would like.... Linda is very hands on. She has answered the phone every time I have called and is willing to talk with me as long as I want to.... My medicines have not been that expensive. I don't know about anything in the future since I'm on round 2 of Clomid
How was your experience with Jenny Wiggins-Smith at Shannon Medical Center (closed)?
Dr. Wiggins-Smith was very honest about my history of not conceiving over many years. We discussed my age and the fact that I'm not a high-risk pregnancy yet, but we should definitely be proactive about conceiving as soon as possible. The only negative thing is how long I had to wait to see her. She is in high demand, so I understand waiting, but it's still tough
What's one piece of advice would you give a prospective patient of Jenny Wiggins-Smith at Shannon Medical Center (closed)?
Call now to get in ASAP
During treatment, were you treated like a number or a human with Jenny Wiggins-Smith at Shannon Medical Center (closed)?
She cared about me, my journey and frustrations. She made a point to connect with me and make sure I knew that she cared.
Describe the protocols Jenny Wiggins-Smith used in your cycles at Shannon Medical Center (closed) and their degree of success.
I'm still in my first treatment cycle with Dr. Wiggins-Smith. I'm on 100 mg of Clomid, with a booster shot next week before I ovulate. She was concerned about testosterone levels, so she ran extra bloodwork to make sure everything was ok.
Describe your experience with your nurse at Shannon Medical Center (closed). (Assigned nurse: Linda)
Linda is very hands on. She has answered the phone every time I have called and is willing to talk with me as long as I want to.
Describe your experience with Shannon Medical Center (closed).
The clinic is very well run and organized. They handle a large number of patients per day, and do it well. They have staff to answer phones consistently, but wait times are sometimes longer than I would like.
Describe the costs associated with your care under Jenny Wiggins-Smith at Shannon Medical Center (closed).
My medicines have not been that expensive. I don't know about anything in the future since I'm on round 2 of Clomid
10
Doctor
Jenny Wiggins-Smith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shannon Medical Center (closed)
Harris (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5