I like that Dr Thompson is honest and clearly communicates the potential outcomes and doesn't give unreasonable expectations. I didn't see him for all iui procedures but felt that the other staff were well trained and capable of doing the procedure...He'll tell you the truth. It may not be what you were hoping to hear, but its better to know what you're up against.
[The Fertility Center of NM] Clinic feels pretty medical and not as warm as I've seen in pictures of other clinics. But I am glad that we are fortunate enough to have a clinic in our town and that the staff is so great. Communication so great and calls are always returned in a timely manner...he recommended moving on to ivf fairly quickly. We needed time to accept that and the office was kind and patient with us.
How was your experience with Jim Thompson at The Fertility Center of New Mexico?
I like that Dr Thompson is honest and clearly communicates the potential outcomes and doesn't give unreasonable expectations.
I didn't see him for all iui procedures but felt that the other staff were well trained and capable of doing the procedure.
What's one piece of advice would you give a prospective patient of Jim Thompson at The Fertility Center of New Mexico?
He'll tell you the truth. It may not be what you were hoping to hear, but its better to know what you're up against.
During treatment, were you treated like a number or a human with Jim Thompson at The Fertility Center of New Mexico?
Dr Thompson and the staff at his clinic are kind and caring
Describe the protocols Jim Thompson used in your cycles at The Fertility Center of New Mexico and their degree of success.
We tried a few iui's with letrozole and later clomid. Because of my age and diminished ovarian reserve, he recommended moving on to ivf fairly quickly. We needed time to accept that and the office was kind and patient with us.
Describe your experience with The Fertility Center of New Mexico.
Clinic feels pretty medical and not as warm as I've seen in pictures of other clinics. But I am glad that we are fortunate enough to have a clinic in our town and that the staff is so great.
Communication so great and calls are always returned in a timely manner.
Describe the costs associated with your care under Jim Thompson at The Fertility Center of New Mexico.
All appointments [with Dr. Jim Thompson] felt rushed...I believe Dr Thompson is a good doctor. His clinic is very busy and I think he should only treat a few patients at a time. Also the wait for appointment was a little bit longer than other doctors...He did want to try one last transfer and even told me he would be willing to for free. At that point I was so heartbroken...he has had a fertility clinic since 1982. And definitely knows his stuff
[The Fertility Center of New Mexico is] Very busy, being one of two clinics in New Mexico. I do feel that I was pressured into doing a freeze all retrieval to make the doctor have more control the meds and timing of transferring. Didn’t feel like the compassion was there from any staff when I had the miscarriage...I believe Dr Thompson is a good doctor. His clinic is very busy and I think he should only treat a few patients at a time. Also the wait for appointment was a little bit longer than other doctors. The staff was not that friendly. He did want to try one last transfer and even told me he would be willing to for free. At that point I was so heartbroken
How was your experience with Jim Thompson at The Fertility Center of New Mexico?
I believe Dr Thompson is a good doctor. His clinic is very busy and I think he should only treat a few patients at a time. Also the wait for appointment was a little bit longer than other doctors. The staff was not that friendly. He did want to try one last transfer and even told me he would be willing to for free. At that point I was so heartbroken
What's one piece of advice would you give a prospective patient of Jim Thompson at The Fertility Center of New Mexico?
Ask as many questions as you can. Also he has had a fertility clinic since 1982. And definitely knows his stuff
During treatment, were you treated like a number or a human with Jim Thompson at The Fertility Center of New Mexico?
All appointments felt rushed
Describe your experience with The Fertility Center of New Mexico.
Very busy, being one of two clinics in New Mexico. I do feel that I was pressured into doing a freeze all retrieval to make the doctor have more control the meds and timing of transferring. Didn’t feel like the compassion was there from any staff when I had the miscarriage.
What specific things went wrong at The Fertility Center of New Mexico?
Dr. Thompson knew what he was doing and was compassionate. He consistently answered our questions and treated us with kindness. Not once did we feel mistreated by him. He has great bedside manner and adjusted our treatment as needed...Dr. Thompson was always kind to us and explained procedures and processes when we had questions.
The nursing staff [at Center for Reproductive Medicine of New Mexico] was always kind and wanted to get to know us; they treated us more as friends than just a number...The clinic is attached to a major hospital which put us at ease. The only weakness is the parking situation is a pain...My insurance covered the everything except copays
How was your experience with Jim Thompson at The Fertility Center of New Mexico?
We saw another Dr before Dr. Thompson and had a poor experience. Dr. Thompson knew what he was doing and was compassionate. He consistently answered our questions and treated us with kindness. Not once did we feel mistreated by him. He has great bedside manner and adjusted our treatment as needed.
What's one piece of advice would you give a prospective patient of Jim Thompson at The Fertility Center of New Mexico?
As with any Dr., ask questions. Dr. Thompson proved to be educated and trustworthy!
During treatment, were you treated like a number or a human with Jim Thompson at The Fertility Center of New Mexico?
Dr. Thompson was always kind to us and explained procedures and processes when we had questions.
Describe your experience with your nurse at The Fertility Center of New Mexico.
The nursing staff was always kind and wanted to get to know us; they treated us more as friends than just a number.
Describe your experience with The Fertility Center of New Mexico.
The clinic is attached to a major hospital which put us at ease. The only weakness is the parking situation is a pain.
Describe the costs associated with your care under Jim Thompson at The Fertility Center of New Mexico.
Dr. Thompson was very kind and throrough. He took the time to answer questions or concerns. He was knowledgeable and did not seem to rush to hurry on to the next patient. He took his time and made sure I felt comfortable and all my questions were answered.... I only saw Dr. Thompson once for an IUI, so I don’t have much familiarity with his protocols.
The clinic [Center for Reproductive Med of NM] is located in the basement of a hospital, so it isn’t ideal, but it is at least private. You don’t get the spa-feel, but the facilities are clean and comfortable. I would much rather the doctor be of high quality than the facilities be the more impressive feature.... Dr. Thompson was very kind and throrough. He took the time to answer questions or concerns. He was knowledgeable and did not seem to rush to hurry on to the next patient. He took his time and made sure I felt comfortable and all my questions were answered.
How was your experience with Jim Thompson at The Fertility Center of New Mexico?
Dr. Thompson was very kind and throrough. He took the time to answer questions or concerns. He was knowledgeable and did not seem to rush to hurry on to the next patient. He took his time and made sure I felt comfortable and all my questions were answered.
What's one piece of advice would you give a prospective patient of Jim Thompson at The Fertility Center of New Mexico?
As with any doctor, just do your research and have questions prepared to ask.
During treatment, were you treated like a number or a human with Jim Thompson at The Fertility Center of New Mexico?
Dr. Thompson was very caring and thorough.
Describe the protocols Jim Thompson used in your cycles at The Fertility Center of New Mexico and their degree of success.
I only saw Dr. Thompson once for an IUI, so I don’t have much familiarity with his protocols.
Describe your experience with The Fertility Center of New Mexico.
The clinic is located in the basement of a hospital, so it isn’t ideal, but it is at least private. You don’t get the spa-feel, but the facilities are clean and comfortable. I would much rather the doctor be of high quality than the facilities be the more impressive feature.
[Dr. Jim Thompson] was personable...didn't seem to know many details about our history...communication and preparedness were lacking...felt like he was misrepresenting or omitting critical information to get us to just go along with what he recommended...did an initial consultation and evaluation including blood work, ultrasound, HSG (bubble test), and hysteroscopy.
[At The Fertility Center of New Mexico] Everything ran smoothly, easy to get in touch with people. No issues. Everything was clean and organized. Getting our records was expensive ($30) but easy...Sheila and the other nurses were great. Accessible for questions, caring, knowledgeable. Everything you want in a nurse.
How was your experience with Jim Thompson at The Fertility Center of New Mexico?
He seemed to be a competent doctor, insofar as he seemed to have enough medical knowledge to avoid seriously hurting patients. His communication and preparedness were lacking. He did not seem to have reviewed our file before we arrived. He skimmed paperwork and threw out odds of success with various treatments without connecting it to our specific characteristics, which made it seem like he was just pulling numbers out of thin air. He also claimed in his reports and in our initial consultation that we have less frozen sperm at our disposal than we truly have. When I later brought up concern about doing fully medicated FET when natural or modified natural seemed possible for me, he got very defensive. I brought up the possible increased risk of pre-eclampsia associated with fully medicated FET, plus the invasiveness, and he said "why even do IVF then?" because IVF is already associated with increased risk of birth defects. This, of course, is after he told us we didn't have enough sperm to do IUI (a doctor from a well-renound clinic out of state said we had enough for IUI). He then dismissed my concerns for my well-being as "not wanting to take shots" and claimed that all over the country doctors do what he does. Lots of clinics do natural or modified natural FET for good candidates, which I am. My new doctor is comfortable doing them. He also brought up scheduling as part of the problem. If he had just said "I don't have much experience doing natural FET so I can't guarantee the same results if we try it", I might have still transferred care, but I would have come away with a much more positive view of the doctor. All of our interactions with him felt like he was misrepresenting or omitting critical information to get us to just go along with what he recommended. This strikes me as deeply misogynistic coming from a person who exclusively serves women, especially women who are struggling with something as sensitive as infertility. I left there feeling like even if another doctor recommended the same protocol, but at least explained their rationale coherently, I'd feel better going forward with the treatment.
What's one piece of advice would you give a prospective patient of Jim Thompson at The Fertility Center of New Mexico?
He is only comfortable doing fully medicated FET, so if you are a candidate for natural FET and you want that, don't waste your time with him unless you really have no other options.
During treatment, were you treated like a number or a human with Jim Thompson at The Fertility Center of New Mexico?
He was personable, but both times we saw him, he didn't seem to know many details about our history that would be relevant to our treatment.
Describe the protocols Jim Thompson used in your cycles at The Fertility Center of New Mexico and their degree of success.
We did an initial consultation and evaluation including blood work, ultrasound, HSG (bubble test), and hysteroscopy.
Describe your experience with your nurse at The Fertility Center of New Mexico. (Assigned nurse: Sheila)
Sheila and the other nurses were great. Accessible for questions, caring, knowledgeable. Everything you want in a nurse.
Describe your experience with The Fertility Center of New Mexico.
I don't have strong opinions about the clinic, which probably bodes well. Everything ran smoothly, easy to get in touch with people. No issues. Everything was clean and organized. Getting our records was expensive ($30) but easy. It struck me as a little odd that they used condoms on the ultrasound probe, but maybe everyone does that?
Describe the costs associated with your care under Jim Thompson at The Fertility Center of New Mexico.
About $1000 for the consultation and the initial evaluation.
Describe Jim Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of New Mexico.
Standard single embryo preference
What specific things went wrong at The Fertility Center of New Mexico?
Failed to convey critical information
Describe the specific things that went wrong at The Fertility Center of New Mexico.
It's just Dr. Thompson who seemed to have such a difficult time explaining his thought process or sharing accurate information. I also ended up having to talk to him about questions I had about our protocol while he was doing my hysteroscopy because it was implied that this would be my only chance. That was weird.
[Dr. Thompson] is quite knowledgeable about the treatment and the course of treatment I want to take but were relatively underprepared with how to discuss or approach me as a trans man pursuing egg harvesting. By the end of the appointment I felt respected and as if they had adjusted but I felt like I was a “surprise” at first...
[the Fertility Center of NM nurses] were friendly and straightforward. I felt relatively out of place at some instances but overall the nurses made a warm environment...I’m the location is great and private in the hospital. The clinic is well organized and feels very legitimate and safe. It’s hard to find your way around if you’re not being led by a nurse though. The clinic is well furnished and the rooms are comfortable and private.
How was your experience with Jim Thompson at The Fertility Center of New Mexico?
He is quite knowledgeable about the treatment and the course of treatment I want to take but were relatively underprepared with how to discuss or approach me as a trans man pursuing egg harvesting. By the end of the appointment I felt respected and as if they had adjusted but I felt like I was a “surprise” at first.
What's one piece of advice would you give a prospective patient of Jim Thompson at The Fertility Center of New Mexico?
Call the clinic and discuss your file over the phone before your appointment.
During treatment, were you treated like a number or a human with Jim Thompson at The Fertility Center of New Mexico?
The staff and Dr. Thompson were kind but I felt like the staff were relatively underprepared when it came to my consultation and discussion of my treatment plan.
Describe the protocols Jim Thompson used in your cycles at The Fertility Center of New Mexico and their degree of success.
During my consultation there was a nurse who I hadn’t spoken to much in the room which felt odd. There was an internal ultrasound used as well.
Describe your experience with the nursing staff at The Fertility Center of New Mexico.
They were friendly and straightforward. I felt relatively out of place at some instances but overall the nurses made a warm environment.
Describe your experience with The Fertility Center of New Mexico.
I’m the location is great and private in the hospital. The clinic is well organized and feels very legitimate and safe. It’s hard to find your way around if you’re not being led by a nurse though. The clinic is well furnished and the rooms are comfortable and private.
Describe the costs associated with your care under Jim Thompson at The Fertility Center of New Mexico.
My consultation was approximately $250 with a $75 holding fee. The entire cost including medication for egg retrieval is apple $15,000 but the procedure at the clinic (not including medication) is about $10,000
How competent was The Fertility Center of New Mexico at LGBTQ+ care?
The staff seemed surprised by my status as an LGBTQ trans man initially but provided me all of the care I needed. They used white out to cover the word “female” on my intake form and the nursing staff were very kind with explaining my treatment and talking about my partner and I’s plans for fertility.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at The Fertility Center of New Mexico.
Dr. Thompson took time to explain everything to us and had a very gentle way of touching on sensitive subjects...he would stop to make sure my husband and I were ok emotionally before proceeding with more information...He is very good about explaining any sort of touch before he touched me and made me feel safe and confident in his work...talked me through difficult procedures like the HSG and hysteroscopy
One weakness [at The Fertility Center of New Mexico] is with the front of house staff. My husband called to get an initial appointment and the receptionist was not very helpful...She said that she would take his number and call back...finally on the third call, only after mentioning that we have been attempting to make an appointment did I feel like I got someone to pay attention and listen to what we needed...The HSG and hysteroscopy cost about $1200 and my husbands semen analysis was around $300. My IUI procedure was $700
How was your experience with Jim Thompson at The Fertility Center of New Mexico?
Dr. Thompson is very pleasant to work with. He always talked me through difficult procedures like the HSG and hysteroscopy so I knee what was going on and how much longer the procedure was going to last. He is very good about explaining any sort of touch before he touched me and made me feel safe and confident in his work. He would also check on my husband during procedures to make sure my husband was ok.
What's one piece of advice would you give a prospective patient of Jim Thompson at The Fertility Center of New Mexico?
Write down and ask lots of questions.
During treatment, were you treated like a number or a human with Jim Thompson at The Fertility Center of New Mexico?
Dr. Thompson took time to explain everything to us and had a very gentle way of touching on sensitive subjects. Occasionally through the explanation of procedures or plan of care he would stop to make sure my husband and I were ok emotionally before proceeding with more information.
Describe your experience with The Fertility Center of New Mexico.
One weakness is with the front of house staff. My husband called to get an initial appointment and the receptionist was not very helpful in helping us to make the appointment. She asked what the appointment was for and we didn’t know what to say since it was our first appointment. She said that she would take his number and call back. He had to call back again a few days later and still was not able to get an appointment. I called myself and finally on the third call, only after mentioning that we have been attempting to make an appointment did I feel like I got someone to pay attention and listen to what we needed.
Another time I had a question about how to use my ovulation predictor kit and the receptionist said that all the nurses were busy and she said they would call be back but nobody ever called me back.
Describe the costs associated with your care under Jim Thompson at The Fertility Center of New Mexico.
The HSG and hysteroscopy cost about $1200 and my husbands semen analysis was around $300. My IUI procedure was $700.
He [Dr. Jim Thompson] helped me get my son, but when the other embryo stopped growing he showed no compassion. When I continued to lose every embryo we transferred he said, I’m not sure what’s going on your not fat. I asked if we could change to the other dr in the practice for our last 2 embryos I was told that wasn’t an option. Which is really disappointing because he wasn’t willing to change the protocol. So we transferred our last 2 embryos and ended up in the same boat! Miscarried both.
When we originally started at the clinic [Center for Reproductive Med-NM] we had a great relationship with a few of the nurses. By our last transfer the entire team had changed and we didn’t have a relationship with any of them. The practice has now spilt and capterton and Thomson are no longer together.... hen we saw no results we went on to IVF withICSI. I ordered a ton of shots but for whatever reason I responded very quickly! I had a possible 50 eggs to remove 😳 but they only retrieved 14.
How was your experience with Jim Thompson at The Fertility Center of New Mexico?
He helped me get my son, but when the other embryo stopped growing he showed no compassion. When I continued to lose every embryo we transferred he said, I’m not sure what’s going on your not fat. I asked if we could change to the other dr in the practice for our last 2 embryos I was told that wasn’t an option. Which is really disappointing because he wasn’t willing to change the protocol. So we transferred our last 2 embryos and ended up in the same boat! Miscarried both.
What's one piece of advice would you give a prospective patient of Jim Thompson at The Fertility Center of New Mexico?
Ask questions and demand answers. You are hiring them!
During treatment, were you treated like a number or a human with Jim Thompson at The Fertility Center of New Mexico?
Half the time he didn’t even remember my name or my husbands name.
Describe the protocols Jim Thompson used in your cycles at The Fertility Center of New Mexico and their degree of success.
We tried to do IUI with injections after having worked with a dr that tried clomid and famara with me. I wouldn’t ever ovulate. When we saw no results we went on to IVF withICSI. I ordered a ton of shots but for whatever reason I responded very quickly! I had a possible 50 eggs to remove 😳 but they only retrieved 14.
Describe your experience with the nursing staff at The Fertility Center of New Mexico.
When we originally started at the clinic we had a great relationship with a few of the nurses. By our last transfer the entire team had changed and we didn’t have a relationship with any of them. The practice has now spilt and capterton and Thomson are no longer together.
Describe your experience with The Fertility Center of New Mexico.
I would say they need to be more encouraging and realize how much $$$ people are spending and the emotional toll it takes. Like I said in the previous post, in the beginning the staff was great toward the end they were just so so and not very kind or understanding.
Describe the costs associated with your care under Jim Thompson at The Fertility Center of New Mexico.
We spend 14,000 on our IVF 6,000 on meds, 5,000 per frozen transfer. That doesn’t include the cost of travel as we are 3 hours from the clinic.
