Rated 8.4
Strongly recommend: 64%Neutral: 23%Don't recommend: 12%8.4
64% strongly recommend
47 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.2
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Case Western
Residency
U. of Michigan
Fellowship
U. of Illinois

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
John Jarrett works at

Indiana Fertility Institute (Prelude Network clinic)
Rated 7.5
Strongly recommend: 65%Neutral: 12%Don't recommend: 23%7.5

Explore Clinic
Carmel
10610 North Pennsylvania, #101
Carmel, IN 46280

47 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 24 - 26
2 IVF
2 Egg Freezing
1 Embryo Freezing
Endometriosis
PCOS
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. John Jarrett] was more thorough and any other doctor I have seen. He personally called me when I had an issue and met me at the clinic early on his day off to treat me and prevent a hospital stay. He was very confident that we would have a child/s through his treatment plan. He was correct!...He is more straight forward than some doctors. Go with your questions and he will answer them honestly.
[Indiana Fertility Institute is a] Small clinic so no online records. Would appreciate only portal to access records and message the nurse. Would prefer faster test results to be called or emailed for quicker response times but understand they are busy helping others too...[nurse was] So helpful during my care. Prompt email response and gave the best advice. Always listened to me and provided reassuring comments.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He was more thorough and any other doctor I have seen. He personally called me when I had an issue and met me at the clinic early on his day off to treat me and prevent a hospital stay. He was very confident that we would have a child/s through his treatment plan. He was correct!
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He is more straight forward than some doctors. Go with your questions and he will answer them honestly.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He listened to all of my concerns and questions and honestly answered them. Never was in a rush. He called me on his cell phone multiple times to check in.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
We did injections and IVF as I am anovulatory so IUI would not work. I was hyper stimulated my second retrieval/transfer which resulted in OHSS. He treated it very efficiently and effectively. We were successful in pregnancy twice with the first resulting in miscarriage.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
So helpful during my care. Prompt email response and gave the best advice. Always listened to me and provided reassuring comments.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Small clinic so no online records. Would appreciate only portal to access records and message the nurse. Would prefer faster test results to be called or emailed for quicker response times but understand they are busy helping others too!
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
Paid $3000 up front. The rest billed through insurance. No longer have insurance so next round will be more expensive.
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Consult
NPS
8
NPS
8
Age 36
3 Fertility Medications
PCOS
Uterine Fibroids
European
Marketer or PR
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
While he [Dr. Jarrett] is thorough, he moves through things quickly...We felt like Dr. Jarrett wanted to listen to our concerns before he gave his medical opinion. While our concerns may not have changed his ultimate plan for us, it was nice that he asked questions and listened so that he could be sure to address everything that was on our minds...It is very apparent that he is quite knowledgeable in this field. He is not super warm and fuzzy, but he is friendly and direct. We walked out of His office feeling like we were in capable hands and confident that he would be able to get us pregnant.
my experience is in Dr Jarrett’s satellite office [of Indiana Fertility Institute] in Urbana, IL. The interactions I have had with the nursing staff have been positive. They return calls quickly and seem knowledgeable. It has never felt like I was bothering them...is a part of Carle Hospital. Because of this, my office consultation was billed as a outpatient hospital visit. I found this unusual...After your consultation, it seems that you will primarily be speaking with the nurses.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
It is very apparent that he is quite knowledgeable in this field. He is not super warm and fuzzy, but he is friendly and direct. We walked out of His office feeling like we were in capable hands and confident that he would be able to get us pregnant.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Write any questions down ahead of time. While he is thorough, he moves through things quickly.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
We felt like Dr. Jarrett wanted to listen to our concerns before he gave his medical opinion. While our concerns may not have changed his ultimate plan for us, it was nice that he asked questions and listened so that he could be sure to address everything that was on our minds.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
We ar trying 5 mg Letrozole, Ovidrel trigger and promethium. With an ultrasound on cd 12. We are this for a few cycles before moving onto more aggressive treatment.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
I should note that my experience is in Dr Jarrett’s satellite office in Urbana, IL. The interactions I have had with the nursing staff have been positive. They return calls quickly and seem knowledgeable. It has never felt like I was bothering them.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
As it’s understand it, Dr Jarrett is only at the Urbana clinic a handful of times a month, so there will likely be a wait for you to get in for a consultation with him. We had to wait roughly 3 months. After your consultation, it seems that you will primarily be speaking with the nurses.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
The Urbana clini is a part of Carle Hospital. Because of this, my office consultation was billed as a outpatient hospital visit. I found this unusual.
NPS
8
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
NPS
8
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
10
NPS
10
Age 35
PCOS
Tubal Blockage
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. John Jarrett] was very open and honest. You could tell he cared and was very helpful about how to proceed. I also loved that he called himself with test results and followed up with a personal letter as well...There’s nothing negative to say. I was very happy with all of the information and plan he gave us...I am being treated for my PCOS. I have seen several doctors for this and he gave me information that none of the previous doctors had given me that is very important to my health. I am taking hormones to regulate my periods and metformin for my sugar and to aide is some weight loss. My periods quickly were regulated and weight loss has begun.
The initial cost was $225 for the consultation [at Indiana Fertility Institute] and then the total for what we want to do, IVF, was around $20,000...Everyone was very friendly and accommodating. There was a little confusion about pricing when checking out, but it was quickly resolved with no problems. The pricing and procedures were described well and they were extremely helpful answering questions...We didn’t have much interaction with them since it is early on, but what we did have was very pleasant.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
There’s nothing negative to say. I was very happy with all of the information and plan he gave us. Again, he was great with personally calling with results and following up. I feel very comfortable with him and trust getting treatment from him.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Have your questions ready in advance.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He was very open and honest. You could tell he cared and was very helpful about how to proceed. I also loved that he called himself with test results and followed up with a personal letter as well.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
I am being treated for my PCOS. I have seen several doctors for this and he gave me information that none of the previous doctors had given me that is very important to my health. I am taking hormones to regulate my periods and metformin for my sugar and to aide is some weight loss. My periods quickly were regulated and weight loss has begun.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
We didn’t have much interaction with them since it is early on, but what we did have was very pleasant.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Everyone was very friendly and accommodating. There was a little confusion about pricing when checking out, but it was quickly resolved with no problems. The pricing and procedures were described well and they were extremely helpful answering questions.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
The initial cost was $225 for the consultation and then the total for what we want to do, IVF, was around $20,000.
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
9
NPS
10
Age 39
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We just met with Dr. Jarrett for our first consultation but he already set our minds at ease by treating us with respect, acknowledging our concerns and answering our questions in an easily understandable manner. ... He did not seem rushed or as if he had a personal agenda about our course of treatment. He gave us concrete next steps and explained our options thoroughly including his recommendations.
The clinic [Indiana Fertility Institute] manager discussed financial information with us in a down-to-earth and respectful way. ... Clean, well-organized and appear efficient. We did have to wait about 15 minutes later than our appointment time but that did not seem unreasonable. Everyone was friendly and eager to be helpful. ... We only met with initial staff briefly but everyone was very kind and helpful thus far.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He was kind and thoughtful in every response. He was mindful to explain any terms he thought we might not understand. He did not seem rushed or as if he had a personal agenda about our course of treatment. He gave us concrete next steps and explained our options thoroughly including his recommendations.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Ask the questions you want answered.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
We just met with Dr. Jarrett for our first consultation but he already set our minds at ease by treating us with respect, acknowledging our concerns and answering our questions in an easily understandable manner.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
We have only just started our consultation so we haven’t experienced any treatment plans yet.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
We only met with initial staff briefly but everyone was very kind and helpful thus far.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Clean, well-organized and appear efficient. We did have to wait about 15 minutes later than our appointment time but that did not seem unreasonable. Everyone was friendly and eager to be helpful. The clinic manager discussed financial information with us in a down-to-earth and respectful way. We felt our experience went very well, especially since this was our second fertility specialist.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
No treatment pursued yet.
Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute (Prelude Network clinic).
He allows only one or two embryos to be transferred and leaves the decision to the couple.
NPS
9
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
4 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
9
Age 29
1 IVF
Male Factor
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
3 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Jarrett was always extremely kind. He personally called less than 2 minutes after the embryologist called to let us know we had no embryos. He was so genuinely heartbroken for us. He was also very concerned when I developed OHSS after retrieval. ...From the moment of our first consult I knew he was “our guy”. He was laid back yet extremely up to date on the research and could always provide evidence for why he did things the way he did, which I really appreciated. ...
Old school clinic [Indiana Fertility Institute]- paper charting and have to call for all appointments. Everyone was always kind and on time, which is important when going for daily monitoring. Lab was onsite, which was nice. ... When we switched clinics due to moving out of state it was difficult to get all records sent since it was all paper documentation ... Dr Jarrett does have a female doctor partner now, but we were always able to see Dr Jarrett except for an emergency visit with my OHSS.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
From the moment of our first consult I knew he was “our guy”. He was laid back yet extremely up to date on the research and could always provide evidence for why he did things the way he did, which I really appreciated.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr Jarrett was always extremely kind. He personally called less than 2 minutes after the embryologist called to let us know we had no embryos. He was so genuinely heartbroken for us. He was also very concerned when I developed OHSS after retrieval. He always treated us like humans, never numbers.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
We used 4 vials of Menopur daily and then Ganirellix as indicated prior to egg retrieval
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Old school clinic- paper charting and have to call for all appointments. Everyone was always kind and on time, which is important when going for daily monitoring. Lab was onsite, which was nice. Dr Jarrett does have a female doctor partner now, but we were always able to see Dr Jarrett except for an emergency visit with my OHSS.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
$12,500 for IVF cycle plus meds
Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute (Prelude Network clinic).
He strongly advised that we do a single embryo transfer and gave me the research on it, but said it was ultimately our decision
What specific things went wrong at Indiana Fertility Institute (Prelude Network clinic)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Indiana Fertility Institute (Prelude Network clinic).
When we switched clinics due to moving out of state it was difficult to get all records sent since it was all paper documentation
NPS
9
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
NPS
9
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 29
4 Fertility Medications
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Jarrett has provided wonderful care to my husband and I. He has called me personally after office hours to encourage me after a negative pregnancy test or to give me test results...I appreciated his honesty with us. He has a great personality. We feel very comfortable with him. He listens to what we have to say and we come up with the next steps together. He is always on time. He explains things in layman’s terms so we can fully understand.
No complaints about the nursing staff [at Indiana Fertility Institute]. They have always been quick to return my phone calls...No complaints regarding this clinic. I appreciate their promptness with appointments and returning phone calls. The clinic is open on Saturdays for a few hours. All employees have been very kind, compassionate and professional...We did two cycles of letrozole and ovidrel with timed intercouse. I underwent a laparoscopic procedure after that. Everything looked good so we did two more cycles of the letrozole and ovidrel. All negative pregnancy tests. We met with him about 5 weeks ago and IVF is our next step.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
I appreciated his honesty with us. He has a great personality. We feel very comfortable with him. He listens to what we have to say and we come up with the next steps together. He is always on time. He explains things in layman’s terms so we can fully understand.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He doesn’t sugarcoat things so be prepared to hear what he is thinking.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett has provided wonderful care to my husband and I. He has called me personally after office hours to encourage me after a negative pregnancy test or to give me test results.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
We did two cycles of letrozole and ovidrel with timed intercouse. I underwent a laparoscopic procedure after that. Everything looked good so we did two more cycles of the letrozole and ovidrel. All negative pregnancy tests. We met with him about 5 weeks ago and IVF is our next step.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
No complaints about the nursing staff. They have always been quick to return my phone calls.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
No complaints regarding this clinic. I appreciate their promptness with appointments and returning phone calls. The clinic is open on Saturdays for a few hours. All employees have been very kind, compassionate and professional.
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 34
1 IVF
1 Egg Freezing
Anovulation
Poor Egg Quality
European
Income $200K - $499K
Business Executive
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I saw Dr Jarrett and Dr Provost; I liked the realistic, non-fluffy approach that both Doctors have. They allowed us time to think of questions and did not speak only medical jargon. I felt that what the advised is what they would a family member. yet they were also aware of the high cost involved and that it too is a key decision maker.... Freeze all from the start - to avoid a cancelled treatment session, and produce as more eggs. Very glad this was the course as only 3 of 26 eggs made it to day 5.
Nurse Sara [at Indiana Fertility Institute-Indianapolis] was kind, and honest, not overbearing, laid back. Educated and knew what she was doing.... Admin/front desk staff are not the friendliest but get the job done. The billing representative needs to have a better approach too. She was not clear on procedure costs and rx costs, and when one ends.... Freeze all from the start - to avoid a cancelled treatment session, and produce as more eggs. Very glad this was the course as only 3 of 26 eggs made it to day 5.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
I saw Dr Jarrett and Dr Provost; I liked the realistic, non-fluffy approach that both Doctors have. They allowed us time to think of questions and did not speak only medical jargon. I felt that what the advised is what they would a family member. yet they were also aware of the high cost involved and that it too is a key decision maker.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Try and think of as many questions you can in advance, and be realistic and figure out the cost including RXs
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
personal conversations, eye-to-eye contact, realistic, never rushed
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
Freeze all from the start - to avoid a cancelled treatment session, and produce as more eggs. Very glad this was the course as only 3 of 26 eggs made it to day 5.
Describe your experience with your nurse at Indiana Fertility Institute (Prelude Network clinic). (Assigned nurse: Nurse Sara)
Nurse Sara was kind, and honest, not overbearing, laid back. Educated and knew what she was doing.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Admin/front desk staff are not the friendliest but get the job done. The billing representative needs to have a better approach too. She was not clear on procedure costs and rx costs, and when one ends.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
12500 for IVF process 4500 ish for transfer process
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2015, Unsuccessful
NPS
8
NPS
8
Age 28 - 29
1 IVF
Anovulation
Endometriosis
PCOS
Tubal Blockage
European
Income $100K - $199K
Teacher
2nd of 3 Docs
3 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Jarrett performed an exploratory surgery, one cancelled IUI cycle, and one round of IVF. He was kind and compassionate throughout each procedure. However, because I was a commuting patient, it was difficult to have a truly personal experience as meetings were replaced with phone consults...Overall Dr. Jarrett is a good doctor, and likely the best in the Indianapolis area...
The [John C. Jarrett II] clinic itself was organized and clean...I saw a different nurse each visit during my IVF cycle, some of whom were less competent at scanning my difficult ovaries...
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett performed an exploratory surgery, one cancelled IUI cycle, and one round of IVF. He was kind and compassionate throughout each procedure. However, because I was a commuting patient, it was difficult to have a truly personal experience as meetings were replaced with phone consults. My IVF stimulating protocol was described by my new current RE as "old school." At my IVF egg retrieval, Dr. Jarrett was not able to retrieve from one ovary due to a visual blockage by my bowel. In hindsight, and now after seeing another doctor, a simple bowel prep could have dramatically changed the outcome of the procedure. Overall Dr. Jarrett is a good doctor, and likely the best in the Indianapolis area. After my failed IVF with him, I needed a second opinion and a fresh start with an RE with a different point of view.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
We always felt rushed.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
I saw a different nurse each visit during my IVF cycle, some of whom were less competent at scanning my difficult ovaries.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
The clinic itself was organized and clean.
NPS
8
Doctor
John Jarrett
NPS
Humanity
1 of 5
Communication
3 of 5
NPS
8
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
2013 - 2014, Successful
NPS
7
NPS
7
Age 31 - 32
5 Fertility Medications
Anovulation
European
Ashkenazi Jewish
Income $50K - $99K
1st of 2 Docs
1 IUI With Other Docs
Donor Eggs With Other Docs
Neutral
Neutral
Successful
He [Dr/ John Jarrett] is a great doctor. He probably is best suited for those that live locally. Also, If your only goal is pregnancy he is your guy. I have PCOS, it effects fertility but it is also a life long challenge. He never addressed my PCOS effectively... I was disappointed in his approach controlling it over the lifespan.
[The] nurses [at American Health Network] we not helpful. In fact over the phone were condescending, un concerned about patient's state of mind which is alarming. This could have be beacause i was a commuting client therefore I relied on a lot of phone interactions and I missed the personalized experience I truly felt more like a number than a person at the moment that I was most vulnerable. The couple of time i was able to go down his office the treatment was so much better. I chose to step back baby focused to more focus on treating my pcos. I will probably need invasive techiques still and would go back to him but I am hesitant being long distance. But living where I do I have limited options.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He is a great doctor. He probably is best suited for those that live locally. Also, If your only goal is pregnancy he is your guy. I have PCOS, it effects fertility but it is also a life long challenge. He never addressed my PCOS effectively. PCOS is a leading cause of infertility in females. I suffer from secondary infertility and understood it required a life style revamping. I was disappointed in his approach controllong it over the lifespan. His nurses we not helpful. In fact over the phone the were condescending, un concerned about patient's state of mind which is alarming. This could have be beacause i was a commuting client therefore I relied on a lot of phone interactions and I missed the personalized experience I truly felt more like a number than a person at the moment that I was most vulnerable. The couple of time i was able to go down his office the treatment was so much better. I chose to step back baby focused to more focus on treating my pcos. I will probably need invasive techiques still and would go back to him but I am hesitant being long distance. But living where I do I have limited options.
What specific things went wrong at Indiana Fertility Institute (Prelude Network clinic)?
  • Failed to call with results
  • Failed to consider drug intolerance
NPS
7
Doctor
John Jarrett
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
7
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 34
1 IVF
1 Egg Freezing
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Compassionate. I also love how blunt he [Dr. Jarrett] is and that he doesn’t want to waste your money on testing you don’t need. Coming from another clinic, I was under the impression I needed a lot of additional testing. Jarrett did not think I needed all that and recommended a fresh transfer...sent me research articles because he knows I like to see science behind things
Indiana fertility had many Strengths - quick, great communication, knowledgeable. The nurses always called back and answered questions. The process from start to finish was much better than other clinics...[nurse at Indiana Fertility was] Compassionate and quick to call back and answer questions...
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Compassionate. I also love how blunt he is and that he doesn’t want to waste your money on testing you don’t need. Coming from another clinic, I was under the impression I needed a lot of additional testing. Jarrett did not think I needed all that and recommended a fresh transfer.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Trust in what he says
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He always takes the time to answer my questions . He has sent me research articles because he knows I like to see science behind things. And he has also sent me a personalized letter discussing our plan of care.
Describe your experience with your nurse at Indiana Fertility Institute (Prelude Network clinic). (Assigned nurse: Maddie)
Compassionate and quick to call back and answer questions
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Indiana fertility had many Strengths - quick, great communication, knowledgeable. The nurses always called back and answered questions. The process from start to finish was much better than other clinics. Weaknesses - NA
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
Under $20k.
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 34
1 Embryo Freezing (cancer)
Cancer
European
Middle Eastern
Income $100K - $199K
2nd of 2 Docs
Donor Eggs With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. John Jarrett] was very professional, courteous and attentive. We felt comfortable with him handling the procedure. He explained the procedure thoroughly and was easy to contact for follow up. His demeanor was calm, professional, and approachable...Very easy going, easy to talk to and easy to ask questions. Direct and honest, but not too blunt...
The clinic [Indiana Fertility Institute] was very easy to contact, they spend a lot of time with you on intake. They are good at giving an overall outlook of the step by step process and procedures. We do wish more information and specifics were given about potential outcomes and paths depending on how the procedure went...Jami [nurse] was very compassionate, kind, attentive, and answered all of our questions. She was wonderful to work with and made us feel comfortable.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett was very professional, courteous and attentive. We felt comfortable with him handling the procedure. He explained the procedure thoroughly and was easy to contact for follow up. His demeanor was calm, professional, and approachable.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Ask questions!
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Very easy going, easy to talk to and easy to ask questions. Direct and honest, but not too blunt.
Describe your experience with your nurse at Indiana Fertility Institute (Prelude Network clinic). (Assigned nurse: Jami Olds)
Jami was very compassionate, kind, attentive, and answered all of our questions. She was wonderful to work with and made us feel comfortable. We had some limited interactions with other members of the nursing/office staff, everyone was courteous and professional.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
The clinic was very easy to contact, they spend a lot of time with you on intake. They are good at giving an overall outlook of the step by step process and procedures. We do wish more information and specifics were given about potential outcomes and paths depending on how the procedure went.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
$14,500 + medication
NPS
8
Doctor
John Jarrett
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
8
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 35
Anovulation
PCOS
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. John Jarrett] was great. I have no complaints at all. He was very thoughtful and Meticulous in his treatment plan. He is about the patient and doing what’s right for them over what’s best for his business. He has great bedside manor and doesn’t make you feel bad for having PCOS. Many docs make woman feel bad for having PCOS and being over weight.... Dr. Jarrett was very personable and even sent me a personal letter following my appointment. He was the most optimistic and positive of all the physicians I’ve seen.
[the clinic staff at Indiana Fertility Institute]Very friendly on the phone but not great follow through. I waited a month for my paperwork to show up. I think getting new patient paperwork out same day is very important so everything can be there for the physician to review ahead of time.... He believes in letrozole over clomid. I’m doing letrozole 7.5 and follistim 50mg for 2 cycles max. Then I’ll do surgery to find out what’s going on then ivf.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He was great. I have no complaints at all. He was very thoughtful and Meticulous in his treatment plan. He is about the patient and doing what’s right for them over what’s best for his business. He has great bedside manor and doesn’t make you feel bad for having PCOS. Many docs make woman feel bad for having PCOS and being over weight.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Come prepared with all your records. He’ll want to see it all.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett was very personable and even sent me a personal letter following my appointment. He was the most optimistic and positive of all the physicians I’ve seen.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
He believes in letrozole over clomid. I’m doing letrozole 7.5 and follistim 50mg for 2 cycles max. Then I’ll do surgery to find out what’s going on then ivf.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Very friendly on the phone but not great follow through. I waited a month for my paperwork to show up. I think getting new patient paperwork out same day is very important so everything can be there for the physician to review ahead of time.
Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute (Prelude Network clinic).
The max he’ll do is 2
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Unknown Success
NPS
8
NPS
N/A
Age 29 - 30
3 IUI
3 IVF
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Success w/ Doc Not sure
He [Dr. John Jarrett] is no nonsense and not all rainbows and sunshine, but he is good. He gave me his personal cell and email, was very reachable although most patient contact was done with only the nurses for all monitoring, med adjustments, etc.... If your weight is an issue, loose it prior to meeting him or that'll be the first thing he tells you to do.
Champaign nurses were kind [at Indiana Fertility Institute] indiana clinic nurses were hit and miss... Blunt, not super compassionite. We had a cycle with zero fertilization which was super disappointing. I cant help but wonder if thr lab was involved. Embryologist were curt but professional enough i assume. Clinic is small, husband suggest bringing own materials
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He is no nonsense and not all rainbows and sunshine, but he is good. He gave me his personal cell and email, was very reachable although most patient contact was done with only the nurses for all monitoring, med adjustments, etc.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
If your weight is an issue, loose it prior to meeting him or that'll be the first thing he tells you to do.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Late night phone calls and his full attention showed he cared, but he wasn't there to be your friend.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
Folistem and menopour, hcg trigger and my husband had tese. Our embroys were icsi, pgs tested and frozen
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
Champaign nurses were kind, indiana clinic nurses were hit and miss
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Blunt, not super compassionite. We had a cycle with zero fertilization which was super disappointing. I cant help but wonder if thr lab was involved. Embryologist were curt but professional enough i assume. Clinic is small, husband suggest bringing own materials
Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute (Prelude Network clinic).
Allows patient to choose
NPS
8
Doctor
John Jarrett
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
Operations
4 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2015 - 2016, Unsuccessful
NPS
8
NPS
8
Age 32 - 33
2 Fertility Medications
PCOS
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
He [Dr. Jarrett] was always willing to answer questions and made sure that you understood what the plan of action was. He always made sure to include my husband in our conversations and treatment plans. He was open and honest with his thoughts and what his thoughts on treatment plans were....We did two rounds of Femara with Ovidrel trigger shots and follicle studies....Everyone in the office was warm and friendly and didn't make you feel like you were just a number in the waiting room.
Everyone in the office [Indiana Fertility Institute] was warm and friendly and didn't make you feel like you were just a number in the waiting room. They always called you by name....Small waiting room, no after hours phone number if you needed to talk to someone....Welcoming and warm. Always listened to your concerns and thoughts....He [Dr. Jarrett] was always willing to answer questions and made sure that you understood what the plan of action was.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He was always willing to answer questions and made sure that you understood what the plan of action was. He always made sure to include my husband in our conversations and treatment plans. He was open and honest with his thoughts and what his thoughts on treatment plans were.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Be willing to listen with an open mind
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Everyone in the office was warm and friendly and didn't make you feel like you were just a number in the waiting room. They always called you by name.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
We did two rounds of Femara with Ovidrel trigger shots and follicle studies.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
Welcoming and warm. Always listened to your concerns and thoughts.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Small waiting room, no after hours phone number if you needed to talk to someone.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
Follicle studies were roughly $150 a time and then appointments were billed later
NPS
8
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
NPS
8
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012, Unsuccessful
NPS
0
NPS
0
Age 35
2 IUI
Diminished Ovarian Reserve
European
Income $200K - $499K
Accountant
1st of 4 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We did 2 IUI's and he [Dr Jarrett at American Health Network] continuously refused cycle day 3 testing saying it wasn't needed. When my IUI's were unsuccessful and I demanded testing, my DOR was diagnosed and he would no longer treat me. His staff and Dr. Jarrett were extremely unkind and showed no empathy for the devastating news they were delivering. This doctor has a god complex. He's egotistical, rude and shows zero empathy for his patients. He only looks out for his best interests and the numbers and statistics being the best they can be. My diagnosis would not achieve good success rates. Therefore I was nothing to him.
We did 2 IUI's and he [Dr Jarrett at American Health Network] continuously refused cycle day 3 testing saying it wasn't needed. When my IUI's were unsuccessful and I demanded testing, my DOR was diagnosed and he would no longer treat me. His staff and Dr. Jarrett were extremely unkind and showed no empathy for the devastating news they were delivering. This doctor has a god complex. He's egotistical, rude and shows zero empathy for his patients. He only looks out for his best interests and the numbers and statistics being the best they can be. My diagnosis would not achieve good success rates. Therefore I was nothing to him.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
This doctor has a god complex. He's egotistical, rude and shows zero empathy for his patients. He only looks out for his best interests and the numbers and statistics being the best they can be. My diagnosis would not achieve good success rates. Therefore I was nothing to him.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Stay away.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
No compassion. No kindness. No understanding.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
We did 2 IUI's and he continuously refused cycle day 3 testing saying it wasn't needed. When my IUI's were unsuccessful and I demanded testing, my DOR was diagnosed and he would no longer treat me. His staff and Dr. Jarrett were extremely unkind and showed no empathy for the devastating news they were delivering.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
It was a job to them. They did not care about their patients.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Their strength was their phlebotomist. She was the only kind person I came across in the 6 months I was a patient there.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
normal
What specific things went wrong at Indiana Fertility Institute (Prelude Network clinic)?
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Indiana Fertility Institute (Prelude Network clinic).
The manor in which my care was given and how I was treated was unacceptable. I will never and cannot recommend this doctor or his practice to anyone.
NPS
0
Doctor
John Jarrett
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
3 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
NPS
0
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
9
Age 39 - 40
Latinx
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Jarrett was always available to talk to me when I had A concern, even after hours...Due to the length of my tubes, and history of my previous pregnancies, Dr. Jarrett gave me the option of a tubal reversal or to bypass the surgery and do IVF. He was very thorough about the details of both procedures and what the outcome could be. My husband and I decided we would do the tubal reversal. Dr. Jarrett’s bedside manner was very comforting both before and after the surgery. It was a successful surgery and looked very promising according to Dr. Jarrett and we were to wait a few months before TTC. We got pregnant the first time we tried but unfortunately it was an ectopic pregnancy. This was devastating, not only did I miscarry, but I had to have emergency surgery and remove my right tube. I can Honestly say Dr. Jarrett is a very caring doctor, he was very upset for us and even offered to do IVF and discount the amount that we paid for the tubal reversal.
Tubal reversal fee $6200 [at Indiana Fertility Institute]...Surgery center $2400...The clinic has a lab in the same building which is very convenient but make sure that your insurance will cover all labs within that facility or you will be left paying out of pocket. Our surgery as well as other procedures are done in an outpatient surgery center which is in the building right behind his office...[nurses were] Very friendly and caring and also welcomed questions...offered to do IVF and discount the amount that we paid for the tubal reversal...Dr. Jarrett was always available to talk to me when I had A concern, even after hours...Due to the length of my tubes, and history of my previous pregnancies, Dr. Jarrett gave me the option of a tubal reversal or to bypass the surgery and do IVF. He was very thorough about the details of both procedures and what the outcome could be. My husband and I decided we would do the tubal reversal. Dr. Jarrett’s bedside manner was very comforting both before and after the surgery. It was a successful surgery and looked very promising according to Dr. Jarrett and we were to wait a few months before TTC. We got pregnant the first time we tried but unfortunately it was an ectopic pregnancy. This was devastating, not only did I miscarry, but I had to have emergency surgery and remove my right tube. I can Honestly say Dr. Jarrett is a very caring doctor, he was very upset for us and even o
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
My tubes were tied for about 12 years when my husband and I decided we wanted to have a baby. Due to the length of my tubes, and history of my previous pregnancies, Dr. Jarrett gave me the option of a tubal reversal or to bypass the surgery and do IVF. He was very thorough about the details of both procedures and what the outcome could be. My husband and I decided we would do the tubal reversal. Dr. Jarrett’s bedside manner was very comforting both before and after the surgery. It was a successful surgery and looked very promising according to Dr. Jarrett and we were to wait a few months before TTC. We got pregnant the first time we tried but unfortunately it was an ectopic pregnancy. This was devastating, not only did I miscarry, but I had to have emergency surgery and remove my right tube. I can Honestly say Dr. Jarrett is a very caring doctor, he was very upset for us and even offered to do IVF and discount the amount that we paid for the tubal reversal.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Don’t be afraid to ask questions, especially at times where he’s moving at a very fast pace, which may leave you feeling a bit confused.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett was always available to talk to me when I had A concern, even after hours.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
Doesn’t apply to me as we did a tubal reversal.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
Very friendly and caring and also welcomed questions.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
The clinic has a lab in the same building which is very convenient but make sure that your insurance will cover all labs within that facility or you will be left paying out of pocket. Our surgery as well as other procedures are done in an outpatient surgery center which is in the building right behind his office.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
Tubal reversal fee $6200 Surgery center $2400
NPS
8
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
NPS
9
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 31 - 33
1 IUI
Anovulation
Endometriosis
Male Factor
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Jarrett is an amazing doctor. I fully trust him with whatever treatment he thinks is best for me. He is polite yet assertive. He is kind, compassionate and prompt. He knows his stuff as well. He found things that no other doctor would even consider thinking about including my husbands fertility...He give you 100% attention, answers questions and doesn't mess around...have nothing but good things to say about the way he treated me. I feel like he is family.
I have had many ultrasounds, meds and at least one IUI [at Indiana Fertility Institute]. I have also had surgery performed by him as well all costing me as least $10,000- $15,000...Very nice clinic, clean organised and friendly staff. The front office staff could use some work in returning calls. I called 3 times with voicemails and didn't get a call back until i contacted the nurse. That has been my only complaint in the time I have spent there.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett is an amazing doctor. I fully trust him with whatever treatment he thinks is best for me. He is polite yet assertive. He is kind, compassionate and prompt. He knows his stuff as well. He found things that no other doctor would even consider thinking about including my husbands fertility.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Go to Dr. Jarrett only if you can handle the truth and you want to dig deep into your fertility. This man is on a mission to give you babies. He has a wonderful bedside manner too.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
This man is amazing and I have nothing but good things to say about the way he treated me. I feel like he is family. He give you 100% attention, answers questions and doesn't mess around.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
I dont remember any protocols for my treatment.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
The nurses are so sweet and very prompt in calling you back. You dont sit in his office for hours waiting to be seen. They are a well oiled machine.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Very nice clinic, clean organised and friendly staff. The front office staff could use some work in returning calls. I called 3 times with voicemails and didn't get a call back until i contacted the nurse. That has been my only complaint in the time I have spent there.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
I have had many ultrasounds, meds and at least one IUI. I have also had surgery performed by him as well all costing me as least $10,000- $15,000
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
8
Age 28
Endometriosis
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
[Dr. John Jarrett] Strengths- kind, strait forward, attentive able to answer all my questions to were I could understand. Weaknesses- could have better explained the worse outcomes that come with laparoscopic surgery...He spoke with me before the surgery to see if I had any questions and also called twice after my surgery to check up on me and see how I was doing.
[Indiana Fertility Institute - Carmel] Strengths are that they seem organized with there procedures. Weakness are that they are hard to get ahold of when you have a day shift job...The nursing staff was kind, courteous and they were very easy to talk to...My post op reports were not sent to the clinic im switching to cause of distance. My new clinic had to call and get the reports from them.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Strengths- kind, strait forward, attentive able to answer all my questions to were I could understand. Weaknesses- could have better explained the worse outcomes that come with laparoscopic surgery.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Ask plenty of questions
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He spoke with me before the surgery to see if I had any questions and also called twice after my surgery to check up on me and see how I was doing.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
I have not had any ivf cycles yet. Just had laparoscopic surgery for endometriosis
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
The nursing staff was kind, courteous and they were very easy to talk to.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Strengths are that they seem organized with there procedures. Weakness are that they are hard to get ahold of when you have a day shift job. You can leave a voice-mail and they will get back with you the next day but I'm not always able to check my phone around the times they call
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
$1,051 for my laparoscopic surgery after insurance cost.
Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute (Prelude Network clinic).
I have not went that far as far as ivf with this doctor
What specific things went wrong at Indiana Fertility Institute (Prelude Network clinic)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Indiana Fertility Institute (Prelude Network clinic).
My post op reports were not sent to the clinic im switching to cause of distance. My new clinic had to call and get the reports from them.
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
4 of 5
NPS
8
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2020, Consult
NPS
10
NPS
10
Age 29
Poor Egg Quality
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. John Jarrett] treated me like I was a person and that my feelings and concerns were completely valid...haven't been this comfortable with a fertility doctor since and will definitely stick with his clinic...donor eggs seem to be my only option...be open. He will take care of you.
[The Indiana Fertility Institute] is nice and intimate. I haven't experienced a lot there but I am def comfortable. We have used the lab and have been happy with them as well...received a rough estimate of $23500....sent an email with forms attached and they were misplaced...nurses have been great with communication and next steps.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
nurses have been great with communication and next steps. Dr Jarrett has been wonderful addressing my concerns and treating me like its valid to be upset and worried. I haven't been this comfortable with a fertility doctor since and will definitely stick with his clinic but my only worry is the financial aspect. If I am being honest, it has me questioning whether I should be a mom or not.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
be open. He will take care of you.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He treated me like I was a person and that my feelings and concerns were completely valid. I appreciated that.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
donor eggs seem to be my only option
Describe your experience with your nurse at Indiana Fertility Institute (Prelude Network clinic). (Assigned nurse: Jamie or Michelle)
So far they have all been helpful.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Clinic is nice and intimate. I haven't experienced a lot there but I am def comfortable. We have used the lab and have been happy with them as well. would love to get the process started. highly recommend so far.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
I have received a rough estimate of $23500.
What specific things went wrong at Indiana Fertility Institute (Prelude Network clinic)?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at Indiana Fertility Institute (Prelude Network clinic).
During the Covid 19 pandemic it has been hard. I sent an email with forms attached and they were misplaced. I just resent them and it was not a big deal at all.
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
7
NPS
9
Age 32 - 33
2 IUI
Unexplained
South Asian
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
I have only met Dr. Jarrett through virtual appointments, the nurses usually do the IUI procedures. I wish he was the one who preformed them but I understand there’s so many patients. From phone calls and the virtual appointments he seems genuine and eager to help...He remembers details about myself and that makes me feel like he sees me and not just my chart.
The clinic [at Indiana Fertility Institute] is nice, from the staff I have encountered l, they all have been very kind and compassionate. I feel like the appointments are very quick and to the point. In order to get ahold of the nursing staff you have to call and leave a message and they call you back accordingly...I have only met Dr. Jarrett through virtual appointments, the nurses usually do the IUI procedures
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
I have only met Dr. Jarrett through virtual appointments, the nurses usually do the IUI procedures. I wish he was the one who preformed them but I understand there’s so many patients. From phone calls and the virtual appointments he seems genuine and eager to help.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
To come with questions and ask when you have the chance
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
He remembers details about myself and that makes me feel like he sees me and not just my chart.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
My protocol for both IUIs were take letrozole and trigger with ovidrel and then come for IUI.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
The clinic is nice, from the staff I have encountered l, they all have been very kind and compassionate. I feel like the appointments are very quick and to the point. In order to get ahold of the nursing staff you have to call and leave a message and they call you back accordingly.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
Luckily, my insurance covered my appointments, all I paid was $20 co pay for each appointment. The only things not covered are self administered medications.
NPS
7
Doctor
John Jarrett
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
NPS
9
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
9
NPS
9
Age 30
1 IVF
Anovulation
Endometriosis
PCOS
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Jarrett helped me to get pregnant with my miracle child! He answered my questions and always had a plan. I know that he truly cares about his patients. He is very knowledgeable and skilled at his job...My plan was tailored to me and my individual needs...very understanding and caring...Always write your questions down and make sure that you ask them.
Dr. Jarrett and the nurses at Indiana Fertility Institute were great. They were very helpful each step of the way. They are knowledgeable with what they do. They were very helpful with my questions. When I left messages, they responded in a timely manner...I got to work with some of the same nurses frequently, which I liked. They knew my needs and answered my questions thoroughly.
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett helped me to get pregnant with my miracle child! He answered my questions and always had a plan. I know that he truly cares about his patients. He is very knowledgeable and skilled at his job.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Always write your questions down and make sure that you ask them.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett and his nurses were very understanding and caring. My plan was tailored to me and my individual needs.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
I got to work with some of the same nurses frequently, which I liked. They knew my needs and answered my questions thoroughly.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Dr. Jarrett and the nurses at Indiana Fertility Institute were great. They were very helpful each step of the way. They are knowledgeable with what they do. They were very helpful with my questions. When I left messages, they responded in a timely manner.
NPS
9
Doctor
John Jarrett
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
NPS
9
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2019, Unsuccessful
NPS
10
NPS
10
Age 25 - 32
4 IUI
Male Factor
PCOS
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Every time we have had an unsuccessful IUI and when my husband's sperm analysis results came in, Dr. Jarrett personally called us with the bad news and was very comforting. His bedside manor is wonderful. He has also been great understanding our financial restrictions and lack of insurance coverage of IVF. He has done his best to come up with more affordable options for us.
Location is in Carmel, IN so the traffic is terrible to get to the office [Indiana Fertility Institute]. The lab is in house so that is nice. The surgeries are done at the surgical center right next door, so you do not get lost going there. The practice is busy so sometimes there is a long wait time for the doctor, but he makes sure that everyone gets the time they deserve. There is also another doctor in the practice Dr. Meredith Provost incase a couple is more comfortable having a female doctor
How was your experience with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Dr. Jarrett's communication and knowledge of infertility is his biggest strength. He is really compassionate, and wants to help every couple that comes into his office accomplish their dreams of parenthood. One prime example of his compassion was when he called with my husband's sperm analysis results. My husband has zero sperm, and that Dr. Jarrett took the time to call instead of a lab tech or nurse really resonated with us. He took as much time on the phone with me as needed. The follow up in his office with him after the results was amazing and helped lessen the pain of not carrying my husband's biological child. He gave great pointers on what to look for when choosing a sperm donor.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Be open and honest with him about all the emotions you are having about infertility. Dr. Jarrett has been treating patient's since 1987, and has years of experience.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute (Prelude Network clinic)?
Every time we have had an unsuccessful IUI and when my husband's sperm analysis results came in, Dr. Jarrett personally called us with the bad news and was very comforting. His bedside manor is wonderful. He has also been great understanding our financial restrictions and lack of insurance coverage of IVF. He has done his best to come up with more affordable options for us.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute (Prelude Network clinic) and their degree of success.
For my IUI's I took letrozole, starting day 3 of my period. Took for 10 days then had an internal ultrasound. 36 hours later I would inject the trigger shot Ovadil"not sure how to spell" I would have the procedure done and start using Progesterone vaginal suppositories for 2 weeks then take a pregnancy test. He did prescribe Metformin and I was on it for several years. Stop taking it due to the side effects. He uses letrozole instead of clomid as the side effects were less.
Describe your experience with the nursing staff at Indiana Fertility Institute (Prelude Network clinic).
Their strengths would be that they have been working at the office for several years and have lots of knowledge and experiences. Weakness would be that the practice is extremely busy, so sometimes it takes them a couple days for them to call back.
Describe your experience with Indiana Fertility Institute (Prelude Network clinic).
Location is in Carmel, IN so the traffic is terrible to get to the office. The lab is in house so that is nice. The surgeries are done at the surgical center right next door, so you do not get lost going there. The practice is busy so sometimes there is a long wait time for the doctor, but he makes sure that everyone gets the time they deserve. There is also another doctor in the practice Dr. Meredith Provost incase a couple is more comfortable having a female doctor
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute (Prelude Network clinic).
Unfortunately my health insurance had zero fertility coverage except for the diagnostic testing. The IUI with everything included meds, labwork, ultrasounds, and procedure costs around $2,000. They is a $500 storage fee for donor sperm at the lab
NPS
10
Doctor
John Jarrett
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Indiana Fertility Institute (Prelude Network clinic)
Carmel
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5

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