John Lucas

Rated 5
Strongly recommend: 50%Don't recommend: 50%5
50% strongly recommend
2 reviews
Humanity
7
7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7
7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Alabama
Residency
Carraway Methodist

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 30 - 31
Recurrent Pregnancy Loss
European
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr John Lucas at Vanderbilt] looked me in the eye, respected my ability to know my own body and was kind and gentle through my 4th miscarriage. He stayed late to do an ultrasound when I was nervous with my successful pregnancy. Had a great sense of humor....I felt he truly knew what he was doing but explained things to me in a way that I could understand the doctor jargon. He was kind and not pushy. Respectful and genuinely got upset when he learned that other doctors had not pursued my issues earlier.
Loved them [the staff at Vanderbilt Center for Women's Health] . When I got a good ultrasound, they would cheer with me and get me a special envelope to hold it in. They said they looked forward to my weekly visits and made me feel comfortable....I felt he truly knew what he was doing but explained things to me in a way that I could understand the doctor jargon. He [Dr John Lucas] was kind and not pushy. Respectful and genuinely got upset when he learned that other doctors had not pursued my issues earlier.
How was your experience with John Lucas at Vanderbilt Fertility Clinic (closed)?
I felt he truly knew what he was doing but explained things to me in a way that I could understand the doctor jargon. He was kind and not pushy. Respectful and genuinely got upset when he learned that other doctors had not pursued my issues earlier.
What's one piece of advice would you give a prospective patient of John Lucas at Vanderbilt Fertility Clinic (closed)?
Trust him and be thankful he's your doctor. He's the best there is.
During treatment, were you treated like a number or a human with John Lucas at Vanderbilt Fertility Clinic (closed)?
He looked me in the eye, respected my ability to know my own body and was kind and gentle through my 4th miscarriage. He stayed late to do an ultrasound when I was nervous with my successful pregnancy. Had a great sense of humor.
Describe the protocols John Lucas used in your cycles at Vanderbilt Fertility Clinic (closed) and their degree of success.
He did extensive bloodwork which helped us figure out the issues. I have MTHFR which makes it difficult for my body to use folic acid (a true need during pregnancy). I remember Dr. Lucas actually getting his laptop and searching the right folate for me on the internet so I would know where to get the correct vitamin I needed to take (Methylated Folate). Also, he put me on progesterone for the first trimester since mine would tank each time around 6-7 weeks. I had weekly ultrasounds from week 7-13. Then he cleared me for general pregnancy treatment and got me hooked up with the practice I wanted to deliver my baby.
Describe your experience with the nursing staff at Vanderbilt Fertility Clinic (closed).
Loved them. When I got a good ultrasound, they would cheer with me and get me a special envelope to hold it in. They said they looked forward to my weekly visits and made me feel comfortable.
Describe your experience with Vanderbilt Fertility Clinic (closed).
The ultrasound tech was AMAZING. I've had compliments on her ultrasounds from the early days. They are organized and helpful.
Describe the costs associated with your care under John Lucas at Vanderbilt Fertility Clinic (closed).
$1500 for miscarriage d&c. A few $20 copays. All other costs factored into pregnancy/delivery through insurance.
10
Doctor
John Lucas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Vanderbilt Fertility Clinic (closed)
Nashville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Unsuccessful
NPS
0
NPS
0
Age 25 - 26
6 Fertility Medications
PCOS
European
Income $50K - $99K
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
One situation sums it up: He [Dr John Lucas] "diagnosed" me with PCOS after only running a few blood tests. No ultrasound to examine my ovaries either. He also forgot to give me this diagnosis. One day he casually mentions my PCOS and I tell him he never told me that before. He then proceeds to debate me on that point. I got a new doctor and I did not have PCOS at all.
The clinic was fine, needs a new doctor [Dr. John Lucas has since left] that doesn't make infertility jokes....He never remembered anything about me. Every time I went in it was like meeting him for the first time again....The doctor didn't care at all. You were just a number....The nurses were great, I wish the doctor was up to their standards.
How was your experience with John Lucas at Vanderbilt Fertility Clinic (closed)?
One situation sums it up: He "diagnosed" me with PCOS after only running a few blood tests. No ultrasound to examine my ovaries either. He also forgot to give me this diagnosis. One day he casually mentions my PCOS and I tell him he never told me that before. He then proceeds to debate me on that point. I got a new doctor and I did not have PCOS at all.
What's one piece of advice would you give a prospective patient of John Lucas at Vanderbilt Fertility Clinic (closed)?
Just don't go.
During treatment, were you treated like a number or a human with John Lucas at Vanderbilt Fertility Clinic (closed)?
He never remembered anything about me. Every time I went in it was like meeting him for the first time again.
Describe the protocols John Lucas used in your cycles at Vanderbilt Fertility Clinic (closed) and their degree of success.
Threw me on clomid and that was that.
Describe your experience with the nursing staff at Vanderbilt Fertility Clinic (closed).
The nurses were great, I wish the doctor was up to their standards.
Describe your experience with Vanderbilt Fertility Clinic (closed).
The clinic was fine, needs a new doctor that doesn't make infertility jokes.
What specific things went wrong at Vanderbilt Fertility Clinic (closed)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Vanderbilt Fertility Clinic (closed).
The doctor didn't care at all. You were just a number.
0
Doctor
John Lucas
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Vanderbilt Fertility Clinic (closed)
Nashville (closed)
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5