Rated 9.1
Strongly recommend: 78%Neutral: 15%Don't recommend: 7%9.1
78% strongly recommend
116 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
9.2
9.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.1
6.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Georgia
Residency
Emory
Fellowship
Emory

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
John Park works in 5 offices at

Carolina Conceptions
Rated 9.1
Strongly recommend: 79%Neutral: 14%Don't recommend: 7%9.1

Explore Clinic
Wilmington
6727 Parker Farm Dr, 1st Floor
Wilmington, NC 28405
Charlotte
42200 Randolph Rd
Charlotte, NC 28207
Greenville
101 Bethesda Dr
Greenville, NC 27834
Raleigh
2601 Lake Dr Ste 301
Raleigh, NC 27607
N. Raleigh
11009 Ingleside Pl Ste 304
Raleigh, NC 27614
Show 3 more

116 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
10
NPS
10
Age 32 - 34
2 IUI
2 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. John Park] gave us time to try the "cheaper" methods such as timed-intercourse and IUI before he recommended moving to IVF. Even after I was ready to give up on IVF, he encouraged us to move forward one more cycle - I am so thankful he encouraged that as it resulted in getting pregnant! He knew what to look for with all of my levels and he guided us to make the right decision each time (my husband and I did PGS testing the first time but Dr. Park recommended we skip it and do a fresh cycle transfer the 2nd time b/c my body was "ready") and again, he was right
As with any clinic, the cost of doing fertility treatments is not cheap! The clinic [Carolina Conceptions] always did a great job of meeting with you to fully explain what payments were due when and to give you a breakdown of what it covered. My insurance did not cover any fertility treatments but Dr. Park worked w/ me to keep the expenses as low as possible since it was all out-of-pocket funding...During the fertility treatments, there are so many appt's and for a lot of them, the doctor is not needed so you get to know the nurses very well. They were all educated on each step of the process and each one made you feel like you were the only thing that mattered while they were with you.
How was your experience with John Park at Carolina Conceptions?
Dr. Park was always very open and honest with my husband and I. He gave us time to try the "cheaper" methods such as timed-intercourse and IUI before he recommended moving to IVF. Even after I was ready to give up on IVF, he encouraged us to move forward one more cycle - I am so thankful he encouraged that as it resulted in getting pregnant! He knew what to look for with all of my levels and he guided us to make the right decision each time (my husband and I did PGS testing the first time but Dr. Park recommended we skip it and do a fresh cycle transfer the 2nd time b/c my body was "ready") and again, he was right! There was never an email sent to him that did not get a reply back or a return phone call from him directly within the same day - and when he responded, it was with details, not just a hurry up and answer your question type mentality.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Be ready for a lot of information! It's Dr. Park's job to give you all the options and to give you both positives and negatives with each option - it's a lot to think about but never once did I feel pressured to decide quickly. Also, after being given so much information, my husband and I would leave with our brains going so many different directions...then we would think of the thousand questions we meant to ask - so write down your questions and when something pops up during the visits, ask right then!
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
During the fertility journey, you spend a lot of time with the doctor(s) and/or nurses/staff at the Clinic. Every single time I was in the office, everyone knew my name without looking at a chart and every time I called with any questions, I never had to go back thru my history to get the person caught up on my situation - they knew exactly what I was going thru at that moment and they made me feel like getting pregnant was all that mattered to them. The level of professionalism never wavered, but it was more of a personal connection with each person there than I have ever experienced in the medical field.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
After my first IVF cycle, I was discouraged and completely ready to settle for using donor eggs. I was a low follicle producer (the most I have had in any treatment was 4) but after we met with Dr. Park (who was genuinely upset for us when I got my negative test), he encouraged us to try again - he said he "knew we would get pregnant with my eggs, but it may take a few extra tries" - he was right and I am so glad we listened!
Describe your experience with the nursing staff at Carolina Conceptions.
During the fertility treatments, there are so many appt's and for a lot of them, the doctor is not needed so you get to know the nurses very well. They were all educated on each step of the process and each one made you feel like you were the only thing that mattered while they were with you.
Describe your experience with Carolina Conceptions.
From the moment you walk into the waiting room, the staff at the desk does a great job of welcoming you and making you feel at home. The environment can be somewhat unnerving when you first start going there b/c of the "unknown" but they always make you feel at home. After seeing the doctor for several years, the staff acts just as vested as the doctors at seeing success - they are just as happy for you when you get a good report and just as upset as you when you get bad/sad news.
Describe the costs associated with your care under John Park at Carolina Conceptions.
As with any clinic, the cost of doing fertility treatments is not cheap! The clinic always did a great job of meeting with you to fully explain what payments were due when and to give you a breakdown of what it covered. My insurance did not cover any fertility treatments but Dr. Park worked w/ me to keep the expenses as low as possible since it was all out-of-pocket funding.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
My husband and I are a little concerned about twins...not that it's a true issue, but we were only going for one right now. Dr. Park listened to our concerns and worked w/ those to ensure we did what was best during the two IVF transfers - also, he guided us thru the process of fresh vs frozen and one vs two embryos (gave us all the information and then gave us recommendation of what he thought we should do but we never felt forced to go that route)
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
9
NPS
10
Age 30
1 IVF
Endometriosis
Tubal Blockage
European
Income $50K - $99K
Teacher
1st of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. John Park] Strengths- Very compassionate, and willing to work with you. He works around your schedule and takes everything into consideration--your job, your stress level, your schedule, and financial options. He doesn't give you unrealistic expectations, rather is straight forward with what you are up against...he always schedules appointments to "discuss" before he prescribes anything and wants you to always be aware of the plan. He throughly discussed IVF protocol and we discussed many options and all came to an agreement. I felt he really took the time to look at my records and my situation and gave his most honest advice.
The front desk staff [at Carolina Conceptions] is INCREDIBLE. They are so nice and make you feel at home, like they genuinely care about you. They call me by my first name and are so helpful when it comes to appointments and records...teachers get a summer discount...The nurses are also wonderful and the lab team...Super Ovulation Cycles= around $400 (this was covered by insurance) IVF Cycle= $13,000 (Summer Teacher Discount)
How was your experience with John Park at Carolina Conceptions?
Strengths- Very compassionate, and willing to work with you. He works around your schedule and takes everything into consideration--your job, your stress level, your schedule, and financial options. He doesn't give you unrealistic expectations, rather is straight forward with what you are up against. Still, even when things were bad and I didn't get the results I wanted, he encouraged me not to give up. I was also told by my acupuncturist he is one of the best surgeons around, so that is a plus! Weaknesses- It is hard to reach him by phone (but, he is a doctor so he is of course busy!) and sometimes takes a day or two to respond to email.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Be straight forward with him and don't be afraid to ask questions. He is a great doctor and will take care of you.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park is very kind and compassionate. He doesn't treat you like a number--he always schedules appointments to "discuss" before he prescribes anything and wants you to always be aware of the plan. He throughly discussed IVF protocol and we discussed many options and all came to an agreement. I felt he really took the time to look at my records and my situation and gave his most honest advice.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We tried 2 Super-Ovulation cycles with injections and timed intercourse. We did this because my insurance covered it. When it failed, we decided to move on to IVF because teachers get a summer discount and we had been trying for so long and spent a lot of money. We all sat down and discussed and decided this would be the best option. When this did not work, he respected our wishes to take a break and save for the next round. He met with me and explained what went wrong and encouraged us not to give up. He also did a laproscopy surgery to make sure one of my tubes were not blocked--he thought this would be helpful since we were going to try to conceive naturally for a while. Here is where we found endometriosis which we were not aware was there before. We just saw him again last week to start a new discussion of the next steps. He wanted to do more testing to see where my levels are and start a new plan.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff is really great---one of them sometimes seems annoyed when making phone calls. The rest are super friendly and always available by phone.
Describe your experience with Carolina Conceptions.
The front desk staff is INCREDIBLE. They are so nice and make you feel at home, like they genuinely care about you. They call me by my first name and are so helpful when it comes to appointments and records. I can't say enough nice things about them. The nurses are also wonderful and the lab team. Highly recommend!
Describe the costs associated with your care under John Park at Carolina Conceptions.
Super Ovulation Cycles= around $400 (this was covered by insurance) IVF Cycle= $13,000 (Summer Teacher Discount)
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Park would not let me implant more than two embryos. He is on top of things and only cares about having a successfully, healthy pregnancy and baby.
9
Doctor
John Park
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
9
NPS
8
Age 41 - 42
1 Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
Black or African-American
Income $100K - $199K
Consultant
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Park was calming and optimistic while gathering details about our situation. He called us directly after we had not been in for an office visit for several weeks, taking a genuine interest in our situation from the beginning. When results came back undesirable he was frank, but empathetic, in laying out the next options available and a path forward.... . Dr. Park was very helpful in navigating test results and data pertaining to your situation and options.
The clinic [Carolina Conceptions] is well kept, with a smooth check in and check out process.... We felt an updated AMH test before our injectable cycle may have saved us that medication expense since the medication had no effect. We did have some conflicting cost and insurance coverage limits early in our financial consultation. In the end, we came out better than we were originally informed but there was some confusion.
How was your experience with John Park at Carolina Conceptions?
Dr. Park was knowledgeable and optimistic in his approach, often questioning and seemingly perplexed by many of the choices made by our previous clinic. We left our initial consultation with a feeling of hope that we had begun to lose from our time with our previous care provider. Dr. Park provided us with a plan of action and, after our initial results were less than desired, calmly moved us forward with our available options offering counseling and support along the way.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Come prepared with your list of questions and remain open to your possibilities. Dr. Park was very helpful in navigating test results and data pertaining to your situation and options.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was calming and optimistic while gathering details about our situation. He called us directly after we had not been in for an office visit for several weeks, taking a genuine interest in our situation from the beginning. When results came back undesirable he was frank, but empathetic, in laying out the next options available and a path forward.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Dr. Park recommended injectable hormones to stimulate egg production. Since we were recently pregnant through natural means the theory was to increase egg production in hopes of gathering a few eggs of higher quality. The injectables had little to no effect and, unfortunately, forced us to move on to alternative plans of treatment which we are engaged in currently.
Describe your experience with the nursing staff at Carolina Conceptions.
The nurses were capable and completed their tasks as expected.
Describe your experience with Carolina Conceptions.
The clinic is well kept, with a smooth check in and check out process.
Describe the costs associated with your care under John Park at Carolina Conceptions.
$70 - $80 Insurance co-pays for office visits. $1065 Injectable cycle medications. $31 nurse monitoring visits.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Park was very clear that his preference and standard procedure was single embryo transfer due to his views on the success rate with healthy embryos and the likelihood of twins with multiple embryos and the possible complications that accompany that scenario.
What specific things went wrong at Carolina Conceptions?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Carolina Conceptions.
We felt an updated AMH test before our injectable cycle may have saved us that medication expense since the medication had no effect. We did have some conflicting cost and insurance coverage limits early in our financial consultation. In the end, we came out better than we were originally informed but there was some confusion.
9
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 42 - 43
2 IUI
2 IVF
Poor Egg Quality
European
Income $100K - $199K
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Park's protocol recommendation was the most successful yet as far as egg production and retrieval. I highly recommend the expertise Dr. Park offers to any patient experiencing any fertility issues because he is not only highly knowledgeable, but has an exceptional demeanor when it comes to patient relations. He is so kind and considerate and explains the costs and procedures very thoroughly.
The strengths of Carolina Conceptions is the front desk staff always greet you with a smile, good morning or hello. They got to know me so well that I actually received hugs from them. They always answered the phones, but sometimes you were put on hold. They had been getting pretty full with appointments and were getting backed up about 2 months, but they have rectified that with hiring a fourth doctor. One weakness I have to admit was with the finance department. They do not present you with all of the options available (discounted rates for law enforcement, split financing with another couple if using egg donor, etc.). You do have to find out by asking yourself or by another patient to know what they completely offer. However, they do allow third party financing which is a plus.
How was your experience with John Park at Carolina Conceptions?
My experience with Dr. Park could not have been any better as far as doctor-patient relationship. Dr. Park was very easy to talk and such a great listener. When my husband and I decided to try IVF, Dr. Park's schedule was booked for two months out. I called his office to see about them working me in and the secretary was adamant that Dr. Park just could not squeeze me in for two more months. Due to my AMH level dropping rapidly, I emailed Dr. Park and told him what my husband and I were wanting to do and he remembered my situation. He immediately called me upon receiving me email and had the front desk staff work me in that week and were able to begin the IVF process right away! Unfortunately, that particular cycle was unsuccessful, so Dr. Park discussed at length as to what was the medical reason for not achieving success and then explained other options, as well as stated he was willing for us to try IVF again as long as there was no financial burden. He believes there is still a mature egg left in me, we just have to find it. I told him I still had plenty of medicines left over except for 600 IUs of Follistim and Ovidrel. I also told him I had 8 vials of Ganarelix which we were not needing for IVF and he offered to swap the meds out for me with what he had in the clinic, so I didn't have to spend an additional $2000 out of pocket! I mean how many doctors would do that! He also got me scheduled again right away, so no time was wasted. Dr. Park has really gone above and beyond in helping my husband and I try to conceive one more time. I love Dr. Park and I have recommended him three times since I began this process. He is the true example of a caring physician who not only takes the time to listen to my needs and expectations, but he explain every step of the process before hand and as you are going through each step or phase. He will change his schedule on a moment's notice to accommodate your schedule and he helps save you money by exchanging meds with his patients when there is a financial burden and insurance does not help! I cannot say enough about the kindness and compassion of Dr. Park and how he truly makes me feel like a patient he cares for and wants me to have success and happiness. He never makes me feel rushed (our appointed times have ran over several times and he never rushes me out of his office to see his next patient) and he so patiently and politely listens to me with a strong ear. He does not treat his patients as numbers, he cares about them as people! Dr. Park is not only a very compassionate doctor, he is a true friend who offers every avenue known in the fertility world to his patients and "holds your hand" along the way. Unfortunately, in today's society, you don't find doctors with Dr. Park's demeanor and bedside manner as much. He is a rare find and a true gem! Thank you so much Dr. Park for being my doctor!
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
I would recommend a patient be open and honest with Dr. Park from the financial burden to your expectations and really listen to what he has to say. He is so knowledgeable about every aspect of fertility and he will give you all the time you need to ask questions, make comments, and really explore all of your options. He is absolutely phenomenal and I think it would be hard to find anyone better!
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was very personable with me and explained every step and factor in great detail. He was kind and considerate when discussing all of the procedures and processes with me and thoroughly answered all of my questions. I could not have been happier or more grateful with his bedside manner. He was also very honest with me and we both believe I still have a good egg remaining, it is just a matter of how many cycles does it take to find the good egg. Dr. Park's protocol recommendation was the most successful yet as far as egg production and retrieval. I highly recommend the expertise Dr. Park offers to any patient experiencing any fertility issues because he is not only highly knowledgeable, but has an exceptional demeanor when it comes to patient relations. He is so kind and considerate and explains the costs and procedures very thoroughly. Dr. Park comes highly recommended. He is simply awesome!
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Dr. Park used an aggressive strategy on me due to my age and my AMH level dropping from 1.1 to 0.5 in a year. He ended up going with the Flare protocol to hopefully retrieve 5 to 8 eggs and it worked! He put me on birth control for 14 days once I got my period and then I began a testosterone patch for 5 days. I then started Lupron (morning and night) and HGH (night time only) for 12 days. The next day I started Menopur and Follistim both in the morning and night. I did this the first IVF cycle for 10 days and then Ovidrel on the night of the 10th day and then had my egg retrieval 36 hours later. The second cycle of IVF was exactly like the aforementioned regimen except we decided to go 12 day and then do the retrieval in hopes of giving my eggs more time to mature. Dr. Park wanted to be as aggressive as possible again because of my age and AMH levels. The first cycle produced 12 follicles and 12 eggs. Of the 12, 6 eggs were mature and all 6 fertilized. None of the embryos made it to day 5. The next cycle produced 12 follicles with only 10 eggs to retrieve and of those 10, 7 were mature and 6 fertilized. Again, none of the 6 embryos made it to day 5. Dr. Park stated if I choose to do IVF again, he will use the same aggressive protocol since I had such a good response as far as the number of eggs that were retrieved. He was very excited and shocked that we were able to retrieve that many eggs in each cycle due to age and AMH level. He did say that he has not seen such a good response in women a few years younger than me using the same protocol, so we were both happy with the results. My eggs were just bad eggs. That's why if I could try once more (with your generous monetary gift) to see if I can finally find that good egg, I would be so appreciative. I know the good Lord is going to answer our prayers and bless us one more time with a healthy and happy little one.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff at Carolina Conceptions is phenomenal. They walk and talk you through each phase and are always welcoming phone calls or emails. They always ask about your day, always smile, and always make you feel like they are rooting for success with our fertility endeavors. They also go the extra mile to answer any questions I may have and they are not afraid to step away if need be and get the doctor. They have all called me back expeditiously and always leave me feeling like they are cheering me and my eggs on. I could not be happier with the nursing staff.
Describe your experience with Carolina Conceptions.
The strengths of Carolina Conceptions is the front desk staff always greet you with a smile, good morning or hello. They got to know me so well that I actually received hugs from them. They always answered the phones, but sometimes you were put on hold. They had been getting pretty full with appointments and were getting backed up about 2 months, but they have rectified that with hiring a fourth doctor. One weakness I have to admit was with the finance department. They do not present you with all of the options available (discounted rates for law enforcement, split financing with another couple if using egg donor, etc.). You do have to find out by asking yourself or by another patient to know what they completely offer. However, they do allow third party financing which is a plus. Overall, Carolina Conceptions would get an A - for a clinic rating.
Describe the costs associated with your care under John Park at Carolina Conceptions.
I have BCBS and they do not cover any medications or procedures with Assisted Reproductive Technology. I was able to bank some of my medications when they were covered when we were doing timed intercourse, so that offset a lot of the cost. Carolina Conceptions offers a discount for law enforcement/firefighter personnel which is a big help, so I received a reduced rate from $10K to $7500K for the entire IVF procedure. The only additional out of pocket expense was the ultrasounds which where $300 each and you did 3 to 4 each cycle. They also offered financial assistance via CapEx, a fertility finance company who offers low interest loans for IVF.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Park had informed me that we could put up to 4 embryos in me if they made it to day 5, but if we had embryos that really stood out compared to others, then he would stick with only two, but he said up to four was definitely an option. He also explained to my why (again all due to my age and egg quality) we would take such an approach. He always mentioned the success rate and probability of each process and why the rates were at the number they were. He is such a cool doctor with a subtle attitude that is so easy to talk too and he listens and explains everything so thoroughly.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
9
NPS
9
Age 36 - 37
2 IUI
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
...At this meeting I was very touched when he took a minute to connect with me, pointing out that I must be very frustrated that we hadn't yet had success, even though our numbers were fantastic! He was always very respectful of our financial constraints when we were devising our fertility plans. I would definitely recommend Dr. Park to anyone who is considering seeing a fertility specialist...Dr. Park always took the time to consider our questions and concerns. He was thorough in his explanations and in laying out our options. He thought of our situation from our point of view and was very supportive when we faced negative pregnancy tests.
Carolina Conceptions is very thorough, professional, and kind to their patients. As a weakness I would point out that I noticed that lately my wait time is greater than it was when I first started my appointments in summer of 2016...The nursing staff was respectful and kind. I was especially fond of two of the nurses, however I never wrote down their names...Dr. Park always took the time to consider our questions and concerns. He was thorough in his explanations and in laying out our options. He thought of our situation from our point of view and was very supportive when we faced negative pregnancy tests.
How was your experience with John Park at Carolina Conceptions?
John Park is an excellent doctor! He is very knowledgeable and was able to answer all of our questions. When we had finished 3 cycles of medication with planned intercourse without luck, he emailed me in order to set up a time to meet again to discuss our next steps. At this meeting I was very touched when he took a minute to connect with me, pointing out that I must be very frustrated that we hadn't yet had success, even though our numbers were fantastic! He was always very respectful of our financial constraints when we were devising our fertility plans. I would definitely recommend Dr. Park to anyone who is considering seeing a fertility specialist.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Don't feel uncomfortable asking any questions. Dr. Park will be respectful and upfront with any questions or concerns you have!
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park always took the time to consider our questions and concerns. He was thorough in his explanations and in laying out our options. He thought of our situation from our point of view and was very supportive when we faced negative pregnancy tests.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
To start we tried 3 cycles of medication with timed intercourse. The medications included Letrozole, Follistim, Ovidrel, and progesterone suppositories. My body reacted very well to the medicine, producing 3-5 eggs each time. After 3 rounds of no success, we met with Dr. Park and decided to go the IUI route. He kept my medicine the same, as my body was appropriately reacting, and we just added the IUI in place of intercourse. The first round was unsuccessful but the second round worked!
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff was respectful and kind. I was especially fond of two of the nurses, however I never wrote down their names.
Describe your experience with Carolina Conceptions.
Carolina Conceptions is very thorough, professional, and kind to their patients. As a weakness I would point out that I noticed that lately my wait time is greater than it was when I first started my appointments in summer of 2016.
Describe the costs associated with your care under John Park at Carolina Conceptions.
For the first 3 timed intercourse cycles insurance helped cover the costs. Therefore, the visits and medications were highly discounted. The 2 IUI cycles and medication was not covered by insurance, so we paid out of pocket for everything including office visits. Unfortunately, I do not have the exact costs available.
9
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 31 - 32
4 Fertility Medications
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Park is very specific, knowledgeable, and genuine. He is always reachable for questions via email, and I feel like he is able to be trusted with my treatment plan. We waited longer for a new patient appointment specifically to meet with him, and we weren't disappointed!... My eggs had low counts but my husband had plenty of sperm, so we began with a combination of timed intercourse with follistim/gonalF. After 4 rounds we were unable to conceive. We had the option of IUI and IVF as the next steps, and my husband and I are about to do our first IVF round. We did not feel IUI was worth the investment since has a minimally higher success rate than timed intercourse.
The staff is wonderful at Carolina Conceptions. The front desk people are sweet and funny - a lovely detail in an unlovely situation. The nurses and financial folks are equally nice and knowledgeable.... The nursing staff at Carolina Conceptions is incredible. They are kind, helpful, and always have answers to my questions.... or one of our first blood tests, the lab did not include one panel the doctor ordered. We have had no issues since and Dr. Park was both befuddled and apologetic that it happened.
How was your experience with John Park at Carolina Conceptions?
Dr. Park is very specific, knowledgeable, and genuine. He is always reachable for questions via email, and I feel like he is able to be trusted with my treatment plan. We waited longer for a new patient appointment specifically to meet with him, and we weren't disappointed!
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Don't be afraid to ask questions or get more information when meeting with Dr. Park.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park never seems rushed. He seems genuinely concerned about our situation and optimistic we will ultimately have a baby.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
My eggs had low counts but my husband had plenty of sperm, so we began with a combination of timed intercourse with follistim/gonalF. After 4 rounds we were unable to conceive. We had the option of IUI and IVF as the next steps, and my husband and I are about to do our first IVF round. We did not feel IUI was worth the investment since has a minimally higher success rate than timed intercourse.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff at Carolina Conceptions is incredible. They are kind, helpful, and always have answers to my questions.
Describe your experience with Carolina Conceptions.
The staff is wonderful at Carolina Conceptions. The front desk people are sweet and funny - a lovely detail in an unlovely situation. The nurses and financial folks are equally nice and knowledgeable.
Describe the costs associated with your care under John Park at Carolina Conceptions.
3 rounds of medications for timed intercourse depleted $10,000 in insurance coverage. Every visit was $25-50 in copays, so $75-150 per round. IVF will be roughly $17,000 without insurance.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
I believe the max transfer is 2 embryos. Dr. Park is conscientious that those could still result in 4 babies.
What specific things went wrong at Carolina Conceptions?
  • Lost results
Describe the specific things that went wrong at Carolina Conceptions.
For one of our first blood tests, the lab did not include one panel the doctor ordered. We have had no issues since and Dr. Park was both befuddled and apologetic that it happened.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2016 - 2017, Successful
NPS
10
NPS
7
Age 30 - 31
6 IUI
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Neutral
Successful
Dr. Park is very easy to talk to and when we disagreed on treatment options, he was open to discussion and willing to try accommodating my preferences. My only real complaint is that when I was fairly certain we had missed my ovulation window, he still proceeded with the insemination which seems like a waste of money and an emotional cost that I would rather not have paid.... Due to their being no fertility issues except meeting donor sperm, doctor Park was agreeable to only utilize a trigger shot for all of my treatment.
The nursing staff [Carolina Conceptions] lack compassion especially when I was returning for an initial scan following a failed IUI. They never appeared to review the chart before they brought you back into the room or know any details of your treatment progress.... When I was calling to clarify timing and informed them that my ovulation cycle was different than they expected, the nursing staff did not return the call at 1 Point in time for me to actually adjust and be able to do the IUI that month.
How was your experience with John Park at Carolina Conceptions?
Dr. Park is very easy to talk to and when we disagreed on treatment options, he was open to discussion and willing to try accommodating my preferences. My only real complaint is that when I was fairly certain we had missed my ovulation window, he still proceeded with the insemination which seems like a waste of money and an emotional cost that I would rather not have paid. I think he does not want to disappoint people and miss a month of trying but if the timing does not line up in my opinion it would be much better to have a doctor be honest and tell you to wait instead of wasting an attempt.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Make sure you speak up for yourself and anything that you feel like is not working or is working with the treatment. When I push myself to be vocal, he was very receptive and understanding.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was very knowledgeable willing to answer all of my questions and was even willing to discuss options with me via phone and email to best fit my schedule. Due to their being no fertility issues except meeting donor sperm, doctor Park was agreeable to only utilize a trigger shot for all of my treatment. The nursing staff did not read my chart many times before I came in I frequently made very insensitive remarks based on their assumptions.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Initially I agreed to do the standard protocol of taking letrozole prior to the procedure. This created cysts in my ovaries and I was on my cycle for more than 40 days straight. I had originally explained to the doctor that I am very sensitive to medications but relented when he said this was his protocol. Once I was able to begin the process again, dr. Park allowed me to only do ovidrel prior to the IUI and do no other medication. Based on each hurting my own ovulation 4 months prior to beginning to work with Doctor Park, I was also able to change the schedule of ultrasounds do to my cycle being longer Denny standard 28 days.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff lack compassion especially when I was returning for an initial scan following a failed IUI. They never appeared to review the chart before they brought you back into the room or know any details of your treatment progress. More than once a nurse told me I should not be worried about the timing of my IUI and should simply have sex to increase my chances. I am a lesbian so I'm not sure how that would help. When I became pregnant and was waiting on the results of my blood test to confirm, the nursing staff forgot to call me and only when I got a hold of them days later was I able to get my actual results. For a fertility clinic do not understand the importance a pregnancy test is a little ridiculous.
Describe your experience with Carolina Conceptions.
The clinic was able to get me in quickly in accommodate most of my scheduling needs. They were not clear about they're walking policy for scans which would have been very helpful since they do not always call back quickly. The administrative staff was always very pleasant and tried to be helpful
Describe the costs associated with your care under John Park at Carolina Conceptions.
In total for the 6 iui attempts, the cost was about 18,000.
What specific things went wrong at Carolina Conceptions?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Carolina Conceptions.
When I was calling to clarify timing and informed them that my ovulation cycle was different than they expected, the nursing staff did not return the call at 1 Point in time for me to actually adjust and be able to do the IUI that month. They also forgot to call me back with my pregnancy results and I had to follow up with them
10
Doctor
John Park
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 36
1 IUI
1 IVF
Male Factor
European
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Park treated us with compassion and understanding. ... Our first conversation was just that. it was relaxed and he offered all the possibilities we might have. Every time I saw him after that, he always made me feel welcome and like a person versus a patient. ... We did a multiple transfer of 2 eggs ... He really cares about patients even when he is not scheduled to see them. ...
I loved the front desk staff [Carolina Conceptions]. they were always so helpful and full of smiles. ... We did a multiple transfer of 2 eggs. ... It was ultimately my decision. ... I only spoke with her [nurse] a hand full of times and met her once. But, she was very informative and would answer any questions I had. ... Our first meeting, he [doctor] actually came to the waiting room to get us versus having a nurse escort us back to his office.
How was your experience with John Park at Carolina Conceptions?
Dr. Park as described before was a amazing doctor. His bedside manner was so welcoming, compassionate and understanding. I know he works with other patients like me everyday, but it didn't show. It was as if I was the only one. When he called to tell me I was pregnant, it was like talking to a good friend. He would see me in the hallway if I was not seeing him that day and stop and talk to me. He really cares about patients even when he is not scheduled to see them.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Trust in him. He will tell you what you need to know and will happily answer any questions you have along the way, n matter how silly they sound.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park treated us with compassion and understanding. Our first meeting, he actually came to the waiting room to get us versus having a nurse escort us back to his office. Our first conversation was just that. it was relaxed and he offered all the possibilities we might have. Every time I saw him after that, he always made me feel welcome and like a person versus a patient.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I do nor remember the dosage for the egg retrieval preparation. However, my original ultra sound of my ovaries did not show what he thought and once I came back for my first check up he realized that the meds he originally prescribed needed to be increased to produce more eggs.
Describe your experience with your nurse at Carolina Conceptions.
I only spoke with her a hand full of times and met her once. But, she was very informative and would answer any questions I had.
Describe your experience with Carolina Conceptions.
I loved the front desk staff. they were always so helpful and full of smiles. I have heard from another friend who has gone back recently that they are now gone, which saddens me because they were so great.
Describe the costs associated with your care under John Park at Carolina Conceptions.
Our upfrnt costs was $10,000 which had to eb aodi before tretamnt beagn. Then, I had to pay $300 each time I came in for an ultrasound. Lastly, there were the meds, which luckily were covered under my insurance (the only thing). That cost ran about $600.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We did a multiple transfer of 2 eggs. He explained to me the risk of multiples but also that there was a higher rate of pregnancy with multiples. It was ultimately my decision.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
3
NPS
2
Age 32
4 IUI
PCOS
Unexplained
European
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. John Park seemed knowledgeable and promising at first, however, we only had interactions with him for our initial consult, and when things weren't going as planned. Dr. Park focuses more on IUI/IVF treatments to achieve pregnancy rather than actually trying to figure out why infertility is happening. At one point, we were also attempting to pursue an IVF study, and we were told by all of the office staff that we qualified, but Dr. John Park told us we did not, which was extremely upsetting. He did seem genuinely sorry and frustrated with his staff when this happened to us, but ultimately there was nothing he would do.
We were told we qualified for a study, and had a meeting set up with the Doctor, only to find out that was not the case. We also were told IUI was covered, only to find out this had changed. I was able to fight this with my insurance, but many other patients at Carolina Conceptions were not so lucky. They were not advocating for their patients.... The only time we saw Dr. Park was for initial consults or if something was wrong. They have a number of nurses or gestational specialists that handle your care after the initial meetings with Dr. Park.
How was your experience with John Park at Carolina Conceptions?
Dr. John Park seemed knowledgeable and promising at first, however, we only had interactions with him for our initial consult, and when things weren't going as planned. Dr. Park focuses more on IUI/IVF treatments to achieve pregnancy rather than actually trying to figure out why infertility is happening. At one point, we were also attempting to pursue an IVF study, and we were told by all of the office staff that we qualified, but Dr. John Park told us we did not, which was extremely upsetting. He did seem genuinely sorry and frustrated with his staff when this happened to us, but ultimately there was nothing he would do.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Don't expect to necessarily find out why you may be having infertility issues, they will keep giving you medications and recommending options without looking into what the real issue may be. Also, do not expect to see Dr. Park on a regular basis. Once your plan is in place, you will only see him if there is a problem or if you go through a certain amount of cycles without success. This may be different for IVF, but any treatments attempted before IVF are not handled by Dr. Park.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
The only time we saw Dr. Park was for initial consults or if something was wrong. They have a number of nurses or gestational specialists that handle your care after the initial meetings with Dr. Park. I never felt that they truly even knew my history, and that I continuously had to remind them of what we were doing.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I was initially put on oral medication (letrozole) and injections. The very first cycle of IUI had to be cancelled because I was over medicated, causing my ovaries to overproduce. We tried IUI for a number of other cycles until my insurance options were exhausted. After the first over medicated cycle, Dr. Park lowered my dosage of letrozole. Each time I had an IUI performed, I was very unsure of the gestational nurses ability to determine timing. This was due to them not being sure of themselves during internal ultrasound exams, and also having one that had an extremely hard time performing my IUI. I even had one nurse tell me she was new and that I probably knew more than her!!!!
Describe your experience with the nursing staff at Carolina Conceptions.
They see way too many patients to properly keep track of an individual's care. Many of the nurses did not seem sure of themselves when doing internal ultrasounds to determine timing for IUI. I also had a nurse that had a hard time doing my IUI because she couldn't find my cervix. Towards the end of my treatments at Carolina Conceptions, there was even a new nurse that told me I probably knew more than her! One of the final straws, was when a nurse told us we qualified for an IVF study where we would pay significantly less for these procedures. We were invited to come in and speak with Dr. Park regarding the study. We took time off of work for the appointment, only to find out that we in fact did not meet Dr. Park's requirements. He was extremely frustrated that his nurses told us we did, and said they did not even have the authority to tell us that.
Describe your experience with Carolina Conceptions.
They may have high IVF success rates, but we were not ready to pursue that method until trying everything else possible. If you are looking to determine why you may be having infertility issues, this is probably not the place for you. Expect to have to really be on top of your care, because they have so many patients they can't seem to keep everyone straight. They need to slow down, and rethink their processes and procedures.
Describe the costs associated with your care under John Park at Carolina Conceptions.
There were co-pay costs and significant costs for medications for IUI.
What specific things went wrong at Carolina Conceptions?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Carolina Conceptions.
We were told we qualified for a study, and had a meeting set up with the Doctor, only to find out that was not the case. We also were told IUI was covered, only to find out this had changed. I was able to fight this with my insurance, but many other patients at Carolina Conceptions were not so lucky. They were not advocating for their patients.
3
Doctor
John Park
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
2
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
9
NPS
10
Age 34
1 IUI
1 IVF
Poor Egg Quality
Income $50K - $99K
Teacher
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
We did 3 types of cycles with Dr. Park. Ovarian stimulation with intercourse, ovarian stimulation with IUI, and IVF. Each time, we did shots (ganirelix, progesterone) and had multiple ultrasounds. Each time, my uterus lining was great and I had a decent amount of follicles. We had high hopes. However, when we did IVF, only 5 eggs were retrieved and only 4 fertilized. They never made it to day 5 implantation. We were devastated.
I have never been to a doctors office that had nurses nicer than the ones at Carolina Conceptions. They were so polite and always willing to listen and answer questions and didn't mind if you cried every time you went in. They should give training on how to treat people because you always felt comforted, no matter what... This clinic is a well-oiled machine. The staff has it going on from the time you walk in the door. The receptionists are nice and polite and informative. Most of the time, you go places and the receptionists have no idea about treatments or medicines, but here, they do. The lab staff was polite, the financial officers were informative, helpful, and polite. Just a great clinic.
How was your experience with John Park at Carolina Conceptions?
Dr. Park was very honest and forthcoming with the information about our treatments. He did not let us get carried away or get our hopes up for no reason. He was straight to the point, but caring at the same time.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
That if they want answers, he is the best doctor to see. They will get their results and they will know what treatments/options are best for them.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was always so kind to return my emails and/or phone calls, instead of letting a nurse or assistant do it. He was very informative of all of the options and results.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We did 3 types of cycles with Dr. Park. Ovarian stimulation with intercourse, ovarian stimulation with IUI, and IVF. Each time, we did shots (ganirelix, progesterone) and had multiple ultrasounds. Each time, my uterus lining was great and I had a decent amount of follicles. We had high hopes. However, when we did IVF, only 5 eggs were retrieved and only 4 fertilized. They never made it to day 5 implantation. We were devastated. We are hoping to get this grant to use for an embryo adoption.
Describe your experience with the nursing staff at Carolina Conceptions.
I have never been to a doctors office that had nurses nicer than the ones at Carolina Conceptions. They were so polite and always willing to listen and answer questions and didn't mind if you cried every time you went in. They should give training on how to treat people because you always felt comforted, no matter what.
Describe your experience with Carolina Conceptions.
This clinic is a well-oiled machine. The staff has it going on from the time you walk in the door. The receptionists are nice and polite and informative. Most of the time, you go places and the receptionists have no idea about treatments or medicines, but here, they do. The lab staff was polite, the financial officers were informative, helpful, and polite. Just a great clinic.
Describe the costs associated with your care under John Park at Carolina Conceptions.
IVF including medicines, ultrasounds, and education classes cost close to $12k.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We only had 4 eggs to fertilize, so they informed us that they would only transfer 2. However, our embryos did not make it to transfer day.
9
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2016, Unsuccessful
NPS
9
NPS
9
Age 29 - 33
1 IVF
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
8 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Park is very thorough during consults and clearly defines risks and benefits of options. During appointments he is not quite as thorough and I feel that might be due to time constraints. He is compassionate, but should work on his delivery of bad news.... Despite it being 4 years between treatments it seemed that Dr park remembered me.
This clinic [Carolina Conceptions] has become very busy. There were several occasions when I waited 15-30 minutes beyond my appointment time to be seen. Steven is the most friendly front desk coordinator.... Front desk told me incorrect date for FET but clarified with nurse after I questioned her. I was routinely over charged for appointments and then received refunds.
How was your experience with John Park at Carolina Conceptions?
Dr Park is very thorough during consults and clearly defines risks and benefits of options. During appointments he is not quite as thorough and I feel that might be due to time constraints. He is compassionate, but should work on his delivery of bad news.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
There is hope.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Despite it being 4 years between treatments it seemed that Dr park remembered me.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We used lupron protocol during our fresh IVF attempt. Dr Park also provided the protocol for our second FET attempt. I do not remember many details from the fresh cycle as it was 5 years ago. The FET we used estradiol, estrace, IM progesterone.
Describe your experience with the nursing staff at Carolina Conceptions.
The nurses who provide the education are very knowledgeable. They however seem overstretched and on occasion understaffed.
Describe your experience with Carolina Conceptions.
This clinic has become very busy. There were several occasions when I waited 15-30 minutes beyond my appointment time to be seen. Steven is the most friendly front desk coordinator.
Describe the costs associated with your care under John Park at Carolina Conceptions.
We have been lucky in the past to have insurance coverage. Our fresh cycle was covered at 90% and the majority of our drugs were no cost as my husband was employed by Merck and they produced many of my medications. my husband has switched jobs and now our coverage is more limited. Our 2 FET attempts cost almost $5000 out of pocket between copays,labs, medications.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
This practice has the preference for single embryo transfer when possible, but did opt for 2 embryo transfer to increase our odds during our second FET attempt.
What specific things went wrong at Carolina Conceptions?
  • Provided conflicting information
Describe the specific things that went wrong at Carolina Conceptions.
Front desk told me incorrect date for FET but clarified with nurse after I questioned her. I was routinely over charged for appointments and then received refunds.
9
Doctor
John Park
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
9
NPS
9
Age 47
1 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Lawyer
1st of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Park was clear about the possible outcomes but encouraged us to make our own decisions and supported what we wanted to try. He offered suggestions and alternatives. He was very understanding what we were going through and provided us with as much information/facts we wanted/needed to make informed choices...We wanted to try to fertilize one of my eggs. We tried hormones/injections to increase the number of eggs released twice. We had poor results. We attempted the IUI even though Dr. Park was not hopeful it would be successful. It was not, but we were well informed and the result was not surprising, although disappointing.
The financial advisor [at Carolina Conceptions] was uninformed, didn't seem to know what was and was not covered, and became hostile with me once when i was confused about a bill. I admit I was also upset but with the hormones I was injecting and the emotional impact of what we were going through, she should have been compassionate, understanding, and calming...they were kind, offered non-business hours for procedures, and helpful.
How was your experience with John Park at Carolina Conceptions?
We often did not need to see Dr. Park - we were there for a baseline ultrasound and just needed to see the technician; however either Dr. Park or an other physician was always there to step in if we had questions/concerns.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
I highly recommend him.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr Park was clear about the possible outcomes but encouraged us to make our own decisions and supported what we wanted to try. He offered suggestions and alternatives. He was very understanding what we were going through and provided us with as much information/facts we wanted/needed to make informed choices.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We wanted to try to fertilize one of my eggs. We tried hormones/injections to increase the number of eggs released twice. We had poor results. We attempted the IUI even though Dr. Park was not hopeful it would be successful. It was not, but we were well informed and the result was not surprising, although disappointing.
Describe your experience with the nursing staff at Carolina Conceptions.
I don't have much of a memory of them, but they were kind, offered non-business hours for procedures, and helpful.
Describe your experience with Carolina Conceptions.
The financial advisor was uninformed, didn't seem to know what was and was not covered, and became hostile with me once when i was confused about a bill. I admit I was also upset but with the hormones I was injecting and the emotional impact of what we were going through, she should have been compassionate, understanding, and calming.
Describe the costs associated with your care under John Park at Carolina Conceptions.
I don't really recall.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We did not elect to transfer multiple eggs upon our own research, my past history of FGR, and our doctor's recommendation.
What specific things went wrong at Carolina Conceptions?
  • Provided conflicting information
Describe the specific things that went wrong at Carolina Conceptions.
What I already said about the financial advisor in the previous blurb.
9
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
7
NPS
6
Age 37 - 38
4 Fertility Medications
Anovulation
PCOS
European
Income $100K - $199K
Consultant
1st of 3 Docs
40 Fertility Medications With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
I was a patient of Dr. Park, but each time I went, I saw a different doctor, that I did not know or did not have a connection with. If I am going to be treated by 3 doctors and have 3 doctor's opinions, I would like to meet all 3 of them during my one-on-one "get to know you" session so that everyone is on the same page. I felt like I would get one plan of treatment from Dr. Park and then another plan of treatment from one of the other doctor's. It wasn't a consistent treatment plan.
[Carolina Conception's] strengths: The clinic has great hours! I was able to schedule many procedures before work, on a Saturday, or on a Sunday. They really worked well around your schedule and your cycle...Weaknesses: The doctors do not seem to communicate with one another about a particular treatment plan. One doctor will prescribe a treatment plan, but then the next appointment you see another doctor and they indicate you should be doing something differently. I was always confused about what to do based upon multiple doctor's suggestions. The doctors do not follow up. They expect you to be the one to follow up and initiate the next phone call or appointment. I feel like the doctors could do a better job, even if just by email, of sending a quick follow up of what to expect next and what would occur at your next appointment and when that next appointment is. My husband and I stopped going for treatments, tests, rounds of fertility meds. Instead of throwing money at something that may not happen, we decided to throw our money towards adopting. I never received a follow up call or email from the doctor to ask if I wanted to schedule another appointment. It's been 4 months...crickets. I feel that a doctor should follow up or be more concerned about how his patient is doing, even if we decide not to come back.
How was your experience with John Park at Carolina Conceptions?
Dr. Park was personable and got to know us during a sit down session. He offered a course of treatment. I was a patient of Dr. Park, but each time I went, I saw a different doctor, that I did not know or did not have a connection with. If I am going to be treated by 3 doctors and have 3 doctor's opinions, I would like to meet all 3 of them during my one-on-one "get to know you" session so that everyone is on the same page. I felt like I would get one plan of treatment from Dr. Park and then another plan of treatment from one of the other doctor's. It wasn't a consistent treatment plan.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Ask to see him every time OR ask to have the other doctors involved in your treatment plan. Always ask for all of the options so that you are prepared to know when to continue treatment or when to stop and refocus your efforts.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park took the time to sit down with my husband and I to go over all of the questions we had, suggest a plan for treatment, and understand any concerns I had. I felt like a human during this process.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I had an HSG (dye in the uterus and tubes) to make sure that my uterus was ok and tubes were open. I had multiple ovarian ultrasounds during different stages of my cycle to see how the eggs matured over time. I had a saline ultrasound so that they could view my uterus when expanded to be sure I did not have any uterine fibroids or polyps. I had already been under another doctor's care and on Clomid, so Dr. Park piggy-backed off of that treatment and suggested other fertility medications. During each cycle, I had multiple visits to check on various things during the month. Each time I had an ovarian ultrasound, it was found that I did not have any mature eggs. Dr. Park recommended using an Ovidrell shot if there were any mature ones to get an egg to release. Unfortunately, I never had a mature one. I had several blood tests - DNA testing, Thyroid Testing, Hormone Level Testing, etc. After several tests, I was formally diagnosed with PCOS. After several rounds of fertility medication, I was still not ovulating. My uterus lining was too thin (thanks to years of rounds of fertility medications that were ineffective) to do IVF.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff seemed friendly; however, they made errors on several occasions during my visits. During my initial visit, my husband and I were asked to do a blood draw. The blood was to go to a DNA group to get our DNA pairing to see if any issues came up as well as general testing, hormone levels, etc. Our blood was only sent to the DNA group and never sent to the lab for additional testing. Dr. Park asked us to come back again to do the blood draw so that they could send to the lab for additional testing. The wrong tests were performed....the lab blamed it on the nurse....the nurse blamed it on the lab. So then we had to go in for blood draw 3 (paying for each blood draw, mind you...and each lab fee). This time, the right tests were completed. One particular nurse I had on more than one occasion was not very communicative nor was she very friendly. I always felt like I was a burden to her. She would not direct me to go to the check-out desk after a procedure. She would just say "You can get dressed now." So I'd get dressed and sit in the room, thinking a doctor would come back in to talk to me. But then she'd come back in and say I was done and could leave now.
Describe your experience with Carolina Conceptions.
Strengths: The clinic has great hours! I was able to schedule many procedures before work, on a Saturday, or on a Sunday. They really worked well around your schedule and your cycle. The front desk staff is extremely friendly and makes you feel at ease. The clinic can do many of the procedures at their facility, so you don't need to go to a separate office/hospital. The clinic is knowledgeable about the most up to date treatments and medications. Weaknesses: The doctors do not seem to communicate with one another about a particular treatment plan. One doctor will prescribe a treatment plan, but then the next appointment you see another doctor and they indicate you should be doing something differently. I was always confused about what to do based upon multiple doctor's suggestions. The doctors do not follow up. They expect you to be the one to follow up and initiate the next phone call or appointment. I feel like the doctors could do a better job, even if just by email, of sending a quick follow up of what to expect next and what would occur at your next appointment and when that next appointment is. My husband and I stopped going for treatments, tests, rounds of fertility meds. Instead of throwing money at something that may not happen, we decided to throw our money towards adopting. I never received a follow up call or email from the doctor to ask if I wanted to schedule another appointment. It's been 4 months...crickets. I feel that a doctor should follow up or be more concerned about how his patient is doing, even if we decide not to come back.
Describe the costs associated with your care under John Park at Carolina Conceptions.
Approximately $3,000 from our pocket. The rest was covered by insurance.
What specific things went wrong at Carolina Conceptions?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at Carolina Conceptions.
We had to do the same blood test 3 times because the first sample was not sent to the lab, the second sample had the wrong tests performed (nurse blamed the lab, the lab blamed the nurse), and finally the correct tests performed on the 3rd blood draw. I had Dr. Park give me one set of instructions/course of treatment and when I came in to get another procedure done with the doctor on call, I was given another set of instructions/course of treatment. During my entire 5 years of fertility treatments and specialist visits, I was told so many different things. Because of the 5 years of fertility meds, my uterus lining was too thin to do IVF. Why would the doctors keep prescribing meds if they knew I wouldn't be able to do IVF? I felt like my entire infertility issue was treated incorrectly from the start. I went through 5 very long years of various treatments and still don't have a child. My husband and I have decided that instead of throwing money at fertility treatments that may or may not work, we are going to throw our money towards adoption so that we can finally be called mom and dad.
7
Doctor
John Park
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
6
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
2015 - 2016, Successful
NPS
7
NPS
8
Age 31 - 32
2 IUI
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Donor Sperm
LGBTQ+
Neutral
Neutral
Successful
Dr. Park was nice and very informative. He had good bedside manner. We just only saw him twice during our entire fertility treatment process. It made developing a physician/patient relationship very difficult. It is hard to provide candid feedback with such limited interaction...I always saw a different doctor or a nurse with every visit. It was hard to develop rapport when you are always being shuffled from one physician to the next. As intimate, private and personal as this process is consistency would be ideal...
[Carolina Conceptions] Strengths: friendly staff, we got pregnant on IUI attempt 2, front desk staff was top notch, facility was nice Weakness: Elevator was very unreliable, we never saw the same provider, IUI treatment was done by a medical assistant rather than a doctor, the medical assistant was unprofessional with a lot of unnecessary comments and made our first attempt very uncomfortable.
How was your experience with John Park at Carolina Conceptions?
Dr. Park was nice and very informative. He had good bedside manner. We just only saw him twice during our entire fertility treatment process. It made developing a physician/patient relationship very difficult. It is hard to provide candid feedback with such limited interaction.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Don't expect the procedures to be done by a physician. We had a certified medical assistant perform our very first IUI! Not even a certified nurse in the field of infertility.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
I always saw a different doctor or a nurse with every visit. It was hard to develop rapport when you are always being shuffled from one physician to the next. As intimate, private and personal as this process is consistency would be ideal.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Prior to starting our first round of IUI, my wife and I had lab work done in order to determine the best candidate to have the procedure and treatments. I then completed an HSG to determine any uterine, fallopian or ovarian issues. This was negative. I went in on day 1-3 of my cycle and had a baseline ultrasound. I was given a prescription for Letrozole 10mg daily x 5 days with 3 refills (Carolina Conceptions does 3 rounds of IUI prior to IVF treatment). On day 12, I went back in for another ultrasound to see how many follicles were mature and if ovulation was imminent. After mature follicles were observed, I was given another prescription for Ovidrel 250 mcg (also with 3 refills) to be given 36 hours prior to procedure. Within 48-72 hours after the day 12 ultrasound we went back in for the IUI. Waited 14 days until a pregnancy test could be done. If pregnancy test was negative we started the same process all over again. If positive, we called the clinic and set up an appointment for confirmation blood work.
Describe your experience with the nursing staff at Carolina Conceptions.
Very friendly, good bedside manner, explained procedures and expectations well.
Describe your experience with Carolina Conceptions.
Strengths: friendly staff, we got pregnant on IUI attempt 2, front desk staff was top notch, facility was nice Weakness: Elevator was very unreliable, we never saw the same provider, IUI treatment was done by a medical assistant rather than a doctor, the medical assistant was unprofessional with a lot of unnecessary comments and made our first attempt very uncomfortable.
Describe the costs associated with your care under John Park at Carolina Conceptions.
It was a 70.00 co-pay for our initial consultation 70.00 co-pay for HSG Baseline Ultrasound on day one of cycle 250.00 (BCBS insurance does not cover) (x 2 attempts) Prescription for Letrozole 12.00 co-pay monthly (with 2 refills used) Prescription for Ovidrel 173.00 (BCBS insurance does not cover) (with 2 refills used) Second ultrasound 250.00 x 2 attempts IUI 468.00 x 2 attempts Confirmation blood tests x 2 separate draws (FREE) First OB ultrasound 70.00 co-pay Second OB ultrasound 70.00 co-pay
7
Doctor
John Park
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 40 - 41
3 IVF
Unexplained
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was please with my experience with Dr. Park. While I wanted answers for why we were unable to conceive on our own, I did feel more confident having the embryos tested to rule out potential problems.... Each of the 3 cycles we completed we increased the amount of menopure used. The last and successful cycle we added coenzyme q10 during egg development and did an endometrial scratch before transfer. Dr. Park wanted to add HGH but it had recently been made unavailable for infertility treatment. We did genetic testing on all embryos and only transferred those that were top quality. Those that were questionable or inconclusive results were discarded.
I always felt like I was welcomed [at Carolina Conceptions]. Stephen at the front desk made me feel like I was his friend. Everyone was rooting for us and tried to encourage us. I'm sure they see hundreds of patients every week, but sometimes i felt like the only one.... There were three nurses that I dealt with during my appointments. Michelle and Terri were excellent. The other one who I think was Tammy was not always pleasant or helpful.
How was your experience with John Park at Carolina Conceptions?
I was please with my experience with Dr. Park. While I wanted answers for why we were unable to conceive on our own, I did feel more confident having the embryos tested to rule out potential problems. Ultimately we got the result we wanted, a healthy boy. In a perfect world we would have a little girl as well, but none of the female embryos were successful.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Ask as many questions you can think of. It helps to realize there are so many components to having a healthy baby. Dr. Park was willing to answer all of questions even if they seemed repetitive.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was very personable and easy to discuss my concerns. He understood our frustrations and tried to encourage us remain positive.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Each of the 3 cycles we completed we increased the amount of menopure used. The last and successful cycle we added coenzyme q10 during egg development and did an endometrial scratch before transfer. Dr. Park wanted to add HGH but it had recently been made unavailable for infertility treatment. We did genetic testing on all embryos and only transferred those that were top quality. Those that were questionable or inconclusive results were discarded.
Describe your experience with the nursing staff at Carolina Conceptions.
There were three nurses that I dealt with during my appointments. Michelle and Terri were excellent. The other one who I think was Tammy was not always pleasant or helpful.
Describe your experience with Carolina Conceptions.
I always felt like I was welcomed. Stephen at the front desk made me feel like I was his friend. Everyone was rooting for us and tried to encourage us. I'm sure they see hundreds of patients every week, but sometimes i felt like the only one.
Describe the costs associated with your care under John Park at Carolina Conceptions.
I knew this was not an inexpensive procedure. The cost was what I anticipated.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We really didn't have enough quality embryos for this to be a big discussion. We wanted a boy and a girl. We transferred one of each embryo. Dr. Park was in agreement to this approach due to my age.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
8
NPS
7
Age 30 - 31
1 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $100K - $199K
Teacher
1st of 2 Docs
Neutral
Neutral
Unsuccessful
Dr. Park treated us like a human. Each time we had an appointment with him, he knew our history and name without looking in our files...When starting IVF, Dr. Park was very encouraging and felt that he would be able to help us bring home our dream of having a child. When our IVF cycle was canceled we were saddened. We later found out that there was a recall on one of the medications we used. Dr. Park met with us and encouraged us to do another IVF cycle. Due to the increase in cost of a 2nd cycle we could not afford to attempt IVF. Dr. Park shared that he would keep our information on file, if we were able to come back one day.
The nurses [at Carolina Conceptions] were very friendly and welcoming...The overall clinic is very welcoming. As soon as you step off the elevator you are greeted by the front desk coordinator. The nurses take you back quickly and help to ease your worries and anxieties. The doctors are very confident in their abilities to help your dream of becoming parents come true. They will work to help you create a specific medical plan that will tailored to meet your need. When you leave, the front desk coordinators always leave you with a smile or encouraging word.
How was your experience with John Park at Carolina Conceptions?
When starting IVF, Dr. Park was very encouraging and felt that he would be able to help us bring home our dream of having a child. When our IVF cycle was canceled we were saddened. We later found out that there was a recall on one of the medications we used. Dr. Park met with us and encouraged us to do another IVF cycle. Due to the increase in cost of a 2nd cycle we could not afford to attempt IVF. Dr. Park shared that he would keep our information on file, if we were able to come back one day.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
I would tell a prospective patient to be strong, be open, and do not be afraid to ask questions. Dr. Park will answer your questions and will keep you hopeful throughout your entire journey.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park treated us like a human. Each time we had an appointment with him, he knew our history and name without looking in our files.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
During our IVF cycle the dosage changed and was increased because follicles were not growing as rapidly. My IVF cycle was canceled because the follicles were different sizes and there was only one that had grown to the right size. Later, one of the medications that I was using had a recall because it didn't meet potency regulations.
Describe your experience with your nurse at Carolina Conceptions.
The nurses were very friendly and welcoming.
Describe your experience with Carolina Conceptions.
The overall clinic is very welcoming. As soon as you step off the elevator you are greeted by the front desk coordinator. The nurses take you back quickly and help to ease your worries and anxieties. The doctors are very confident in their abilities to help your dream of becoming parents come true. They will work to help you create a specific medical plan that will tailored to meet your need. When you leave, the front desk coordinators always leave you with a smile or encouraging word.
Describe the costs associated with your care under John Park at Carolina Conceptions.
Our plan was not covered by insurance so we paid at least 15K in out of pocket costs.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
N/A... We did not get to this step.
8
Doctor
John Park
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2014, Successful
NPS
10
NPS
10
Age 30 - 35
1 IUI
1 IVF
PCOS
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Park] was easy to talk to, and he was great at listening to me in a way that let him make recommendations or adjust treatment. He wasn't overly optimistic or overly negative - just very frank about my situation and why he recommended what he did. When our IVF cycle failed, he was very empathetic. When we achieved both of our pregnanices, he was ecstatic for us...Dr. Park always spoke to me about my experience and the treatment plan he recommended for me, not others with my condition. I always felt like he was invested in my journey...
Most of the nurses [at Carolina Conceptions] were wonderful to work with and made a big effort to know every patient's name and situation...We have excellent insurance coverage, so our out of pocket costs were minimal. My Femara was free as a generic, our total IVF cost was under $2000, and our IUI cycle was only $100. Not sure what retail costs are...
How was your experience with John Park at Carolina Conceptions?
Dr. Park was exactly the doctor that I was looking for. He was easy to talk to, and he was great at listening to me in a way that let him make recommendations or adjust treatment. He wasn't overly optimistic or overly negative - just very frank about my situation and why he recommended what he did. When our IVF cycle failed, he was very empathetic. When we achieved both of our pregnanices, he was ecstatic for us.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Be ready for an honest and frank discussion of your treatment options and give heavy weight to Dr. Park's recommendations.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park always spoke to me about my experience and the treatment plan he recommended for me, not others with my condition. I always felt like he was invested in my journey.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
He diagnosed me on my first visit with PCOS. Our first cycle was clomid (not sure of the dose), and I did not ovulate. The second cycle was femara, and I did ovulate but the timing was not optimal. Since we had insurance coverage, he recommended we move straight to IVF. I did a very low dose of menopur and follistim that had to be reduced part way through because I was responding too well. I was already starting to hyperstimulate before planned retrieval, so we had to move retrieval up and change my trigger medication. I triggered with a low dose of Pregnyl. On retrieval day, we got 11 eggs. They made 8 embryos, none of which divided well. At day 3, we had 1 that looked promising, so we went ahead with transfer. That transfer resulted in a negative pregnancy test. The following month, we were going to restart with Femara. I took a cycle of progesterone to start my period, and evidently, it caused me to ovulate because we conceived our daughter accidentally. Four years later, we decided to try again. We did a cycle of Femara and IUI. Everything looked great at the day 12 ultrasound, but we wound up abandoning the cycle for personal reasons. The following year, we were ready to try again. We did another cycle of Femara and IUI. I made 4 eggs that cycle (very unusual for Femara), but we decided to go ahead with the IUI. We conceived our son.
Describe your experience with the nursing staff at Carolina Conceptions.
Most of the nurses were wonderful to work with and made a big effort to know every patient's name and situation.
Describe the costs associated with your care under John Park at Carolina Conceptions.
We have excellent insurance coverage, so our out of pocket costs were minimal. My Femara was free as a generic, our total IVF cost was under $2000, and our IUI cycle was only $100. Not sure what retail costs are.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2014, Unknown Success
NPS
10
NPS
10
Age 29 - 30
Unexplained
European
Income $50K - $99K
Architect
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Park] remembered my name, he took the time to speak with me directly and looking me in the face, not just looking at the medical notes or his computer. He was warm, accommodating, and reassuring and explained everything he did and why... My only issue was that I had to press really hard to get the surgery, which is ultimately what worked....It was mostly trying to get the timing right with the IUIs. But as we couldn't determine the reason for the infertility it was hard to figure out how to cure it.
The other two doctors weren't as great as Dr Park. They were either focused on other things or pushy toward IVF...[Nursing Staff] They were excellent. Highly knowledgeable and friendly...He [Dr. Park] was a skilled surgeon and did my laparoscopy and hysteroscopy very cleanly and then explained my results. My only issue was that I had to press really hard to get the surgery, which is ultimately what worked...It was mostly trying to get the timing right with the IUIs. But as we couldn't determine the reason for the infertility it was hard to figure out how to cure it.
How was your experience with John Park at Carolina Conceptions?
He was very knowledgeable and professional. He explained results and next steps in an understandable manner. If I wanted to try something different or in conjunction with my treatment he was open to alternative methods. He was a skilled surgeon and did my laparoscopy and hysteroscopy very cleanly and then explained my results. My only issue was that I had to press really hard to get the surgery, which is ultimately what worked.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Do your own research. Doctors aren't inflatable. But John is definitely the best one there.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
He remembered my name, he took the time to speak with me directly and looking me in the face, not just looking at the medical notes or his computer. He was warm, accommodating, and reassuring and explained everything he did and why.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
It was mostly trying to get the timing right with the IUIs. But as we couldn't determine the reason for the infertility it was hard to figure out how to cure it.
Describe your experience with the nursing staff at Carolina Conceptions.
They were excellent. Highly knowledgeable and friendly.
Describe your experience with Carolina Conceptions.
Infertility is not easy to diagnose and has a lot of contributing factors. Doctors can only treat what they see so don't go in expecting a cure if you aren't making sure all possible areas are looked at for causes. Doctors will treat with drugs and procedures but those aren't always fixing the problem. Make sure to advocate for yourself. Don't be bullied into a decision. Ask questions! At the end I felt like I knew almost as much or in some areas more than they did because I did my own research. The other two doctors weren't as great as Dr Park. They were either focused on other things or pushy toward IVF.
Describe the costs associated with your care under John Park at Carolina Conceptions.
At the time that we did treatments it was covered by my insurance so I don't really remember. But each office visit was more than $100. The surgery I had we ended up paying probably over $1000, and I only had to pay 10% of the bill.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2019, Successful
NPS
10
NPS
10
Age 27
1 IVF
1 Egg Freezing
Unexplained
European
Income $50K - $99K
Graphic Designer
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Park was the second fertility specialist we saw, and I wish we would have started our journey with him. He was so thorough on all of the instructions, recommendations, and procedures, and would answer any questions I had. Never once was he bothered by my need to know all the details! ... Dr. Park used a new IVF stimulating drug for my cycle. I did 7 days of stimulating shots, then a trigger shot, then retrieval. After the retrieval I did endometrin, then a fresh transfer.
We had a consult with every clinic in the RTP area, and ultimately chose Carolina Conceptions because they were the most thorough in learning about us, our needs and wants, our testing, and they were also the nicest and most forthcoming with information than any other clinic. ... We participated in a clinical trial study for IVF and the total price was $3,900
How was your experience with John Park at Carolina Conceptions?
Dr. Park was the second fertility specialist we saw, and I wish we would have started our journey with him. He was so thorough on all of the instructions, recommendations, and procedures, and would answer any questions I had. Never once was he bothered by my need to know all the details!
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Don't be afraid to ask questions. They completely understand that this process can be overwhelming, so they try to make it as simple and easy as possible, but they love to answer any questions you have along the way.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Throughout our entire time at Carolina Conceptions, we felt like part of their family. Dr. Park always greeted me with a smile and was always super friendly.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Dr. Park used a new IVF stimulating drug for my cycle. I did 7 days of stimulating shots, then a trigger shot, then retrieval. After the retrieval I did endometrin, then a fresh transfer.
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Shannon Lloyd)
I loved working with all the staff at Carolina Conceptions. They were all genuinely caring and invested in our journey. And, when we did get pregnant, they were all so happy for us.
Describe your experience with Carolina Conceptions.
We had a consult with every clinic in the RTP area, and ultimately chose Carolina Conceptions because they were the most thorough in learning about us, our needs and wants, our testing, and they were also the nicest and most forthcoming with information than any other clinic.
Describe the costs associated with your care under John Park at Carolina Conceptions.
$3,900. We participated in a clinical trial study for IVF and the total price was $3,900
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 32 - 33
European
Income $100K - $199K
Marketer or PR
3rd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. John Park] took the time to sit down and talk through all the options and even made suggestions based on our previous experiences. He is also the only RE who has personally called or responded to emails sent...knew our situation and took time to review our history in great details. He also let us know about potential clinical studies that we could partake in, knowing that we didn't have insurance coverage. We had to take a break from IVF due to financial and other issues, but plan to use Dr. Park once we are ready to start the process again.
I appreciated how I didn't have to wait hours and hours to receive a call back [from Carolina Conceptions], like at previous clinics. They were very compassionate and made me feel comfortable in all situations...is an open and friendly clinic, making sure their patients are comfortable and understand all aspects of the treatment ahead. I really appreciated how they welcomed a therapy dog to visit the waiting room during the week which I didn't even know I needed, but did. Scheduling was a little trying at times when setting up appointments for consultation but they were easy to work with and tried hard to find something that would work for us.
How was your experience with John Park at Carolina Conceptions?
Dr. Park knew our situation and took time to review our history in great details. He also let us know about potential clinical studies that we could partake in, knowing that we didn't have insurance coverage. We had to take a break from IVF due to financial and other issues, but plan to use Dr. Park once we are ready to start the process again.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
He is open to listening to all your concerns and is willing to try what you are comfortable with. He will advocate for what he thinks is best for your treatment, but will ultimately listen to you.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
He took the time to sit down and talk through all the options and even made suggestions based on our previous experiences. He is also the only RE who has personally called or responded to emails sent.
Describe your experience with the nursing staff at Carolina Conceptions.
I appreciated how I didn't have to wait hours and hours to receive a call back, like at previous clinics. They were very compassionate and made me feel comfortable in all situations.
Describe your experience with Carolina Conceptions.
Carolina Conceptions is an open and friendly clinic, making sure their patients are comfortable and understand all aspects of the treatment ahead. I really appreciated how they welcomed a therapy dog to visit the waiting room during the week which I didn't even know I needed, but did. Scheduling was a little trying at times when setting up appointments for consultation but they were easy to work with and tried hard to find something that would work for us.
9
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 30
1 Fertility Medications
Unexplained
European
Income $50K - $99K
Teacher
4th of 4 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Park reviewed ultrasounds, bloodwork, tests, etc from 3 previous doctors quickly to get us in for our consultation. He knew we were anxious and frustrated with a misdiagnosis from previous facility. He made time to work us in for surgery to get us moving on to the next step. ... After taking fertility meds for over 2 years, he decided that alone was not working. To prevent more "side effects" from meds, he asked us to stop and relax to clear our minds and relax for the next step. This has been so helpful!
Scheduling [with Carolina Conceptions] is easy and reminders are sent well in advance. Clean office with very nice staff. They worked with me and my husband to be sure were well taken care of. Financial dept was honest and open about all fees and payment plans... After coming on the wrong day for appt. Nurse Taylor worked us in due to our head nurse being off that day.
How was your experience with John Park at Carolina Conceptions?
Dr. Park reviewed ultrasounds, bloodwork, tests, etc from 3 previous doctors quickly to get us in for our consultation. He knew we were anxious and frustrated with a misdiagnosis from previous facility. He made time to work us in for surgery to get us moving on to the next step. A1 doctor!
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Trust him! He wants the best outcome for you, your spouse, and your growing family!
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was very open to reviewing all the material from 3 doctors. He assessed our situation carefully and put us on a one way street to becoming parents. He, along with his nurses, have moved quickly and completed test, surgery, and consultations within a timely manner.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
After taking fertility meds for over 2 years, he decided that alone was not working. To prevent more "side effects" from meds, he asked us to stop and relax to clear our minds and relax for the next step. This has been so helpful!
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Shannon Lloyd Taylor Allison)
After coming on the wrong day for appt. Nurse Taylor worked us in due to our head nurse being off that day.
Describe your experience with Carolina Conceptions.
Scheduling is easy and reminders are sent well in advance. Clean office with very nice staff. They worked with me and my husband to be sure were well taken care of. Financial dept was honest and open about all fees and payment plans
Describe the costs associated with your care under John Park at Carolina Conceptions.
Cost were as to be expected. Due to insurance co-pay was the same as other facilities. Cost of treatment was similar to those in the area.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unsuccessful
NPS
8
NPS
7
Age 39 - 40
Unexplained
European
Income $0 - $49K
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. Park] was a nice and friendly man. He makes the whole idea of infertility less scary. It was like talking to a regular person and not just a doctor. Our first meeting with him we left feeling so hopeful. By the time he did the tests we sort of feel like he gave up a little though. Like it wasn't going to be an easy answer...so do what you want. Options are IUI or IVF. I don't feel like he gave us must direction on which to go with.
I think that they [Carolina Conceptions] are organized and easy to get in touch with. I like that a doctor travels 2 hours to come to our area seeing as we do not have infertility doctors around, that I know of. It would be great if we could do some of the procedures from this location rather than driving 2 hours to the office.... The "try at home" timed method will be a little over $10,000 per round.... We did not work with any of the nursing staff...yet.
How was your experience with John Park at Carolina Conceptions?
He was a nice and friendly man. He makes the whole idea of infertility less scary. It was like talking to a regular person and not just a doctor. Our first meeting with him we left feeling so hopeful. By the time he did the tests we sort of feel like he gave up a little though. Like it wasn't going to be an easy answer...so do what you want. Options are IUI or IVF. I don't feel like he gave us must direction on which to go with.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Get the pricing of the fees for procedures first and then have a discussion with him.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
He took his time with us and gave us hope. I felt like he really cared and was interested in what was going on.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
After we decided to do a couple rounds of IUIS (prior to knowing price) he suggested the full round/array of drugs and how we would do the "try at home method".
Describe your experience with the nursing staff at Carolina Conceptions.
We did not work with any of the nursing staff...yet. From whom we talked to, they were friendly though.
Describe your experience with Carolina Conceptions.
We have only had two appointments with them so far so I do not have much to say. I think that they are organized and easy to get in touch with. I like that a doctor travels 2 hours to come to our area seeing as we do not have infertility doctors around, that I know of. It would be great if we could do some of the procedures from this location rather than driving 2 hours to the office.
Describe the costs associated with your care under John Park at Carolina Conceptions.
It will cost close to $20,000 with medications for IVF. The "try at home" timed method will be a little over $10,000 per round.
8
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
6
NPS
6
Age 32 - 33
2 IVF
Endometriosis
Male Factor
Uterine Fibroids
South Asian
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Park] tries to be considerate and kind...It's nice to be able to reach him via email as I want expecting this. However their bedside manner is not great. It's awkward sometimes and they don't know how to be comforting when I've had my miscarriages...Before this last frozen transfer we did 3 months of Lupron to help with an uterus llining issue I have...One time they were supposed to do a thorough blood work but the lab only drew for estrogen level. There was miscommunication between then and the doctor.
The front desk staff [at Carolina Conceptions] is very nice. They are so busy though sometimes it's hard to get in. Their telephone answering system is very strange. It always goes to a message so hard to know if the office is open or close...Most of them [nurses] are good they know you by name and friendly...One time they were supposed to do a thorough blood work but the lab only drew for estrogen level. There was miscommunication between then and the doctor. I had to go back again to get the correct labs done.
How was your experience with John Park at Carolina Conceptions?
It's nice to be able to reach him via email as I want expecting this. However their bedside manner is not great. It's awkward sometimes and they don't know how to be comforting when I've had my miscarriages.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Be more compassionate and work on bedside manners. When going thru traumatic event such a miscarriage you want a doctor who can have more sympathy versus treating you like just another patient.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
He tries to be considerate and kind
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We have done two refrigerators so far. Before this last frozen transfer we did 3 months of Lupron to help with an uterus llining issue I have. I hope that helps and I'm finally pregnant.
Describe your experience with the nursing staff at Carolina Conceptions.
Most of them are good they know you by name and friendly
Describe your experience with Carolina Conceptions.
The front desk staff is very nice. They are so busy though sometimes it's hard to get in. Their telephone answering system is very strange. It always goes to a message so hard to know if the office is open or close
Describe the costs associated with your care under John Park at Carolina Conceptions.
We've spent in the neighborhood of 15k so far for the 2 cycles we've done. Our insurance coverage for infertility is almost over and I don't know how we will continue with such expensive treatments if we are not successful this time around.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Their messages on the TVs in their office always say single but he has always suggested two transfers.
What specific things went wrong at Carolina Conceptions?
  • Failed to order appropriate test
Describe the specific things that went wrong at Carolina Conceptions.
One time they were supposed to do a thorough blood work but the lab only drew for estrogen level. There was miscommunication between then and the doctor. I had to go back again to get the correct labs done.
6
Doctor
John Park
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
8
NPS
8
Age 35 - 36
Tubal Blockage
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Park seems very educated about the process and explained our different options. We related to him because of his up front explanations of the different processes. We met with him once and he explained everything but we needed time to think about it. We took some time off and came back to speak with him again once we were more certain. He responded to my emails promptly with any of my questions. He even responded on the weekend.
Very friendly on the phone. All of the front desk people [at Carolina Conceptions] are friendly. Sometimes when you call it's hard to hear...the phone cuts out. It's happened a couple of times.... We met with the nurse Coordinator to start the IVF process so she explained injections. It was a lot to cover but she did a good job.... We are doing a single cycle to start with ivf. We paid a little over $6,000 to Carolina Conceptions but we still have to pay for medicine. I'm not sure how much that will be. Will have to pay for additional doctor visits as we go.
How was your experience with John Park at Carolina Conceptions?
Dr. Park seems very educated about the process and explained our different options. We related to him because of his up front explanations of the different processes. We met with him once and he explained everything but we needed time to think about it. We took some time off and came back to speak with him again once we were more certain. He responded to my emails promptly with any of my questions. He even responded on the weekend. We choose dr. Park over going to unc fertility.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park did a great job explaining everything.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I am just starting the process. I am about to start birth control and take a salene baseline. I haven't really started IVF yet.
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Michelle)
We met with the nurse Coordinator to start the IVF process so she explained injections. It was a lot to cover but she did a good job.
Describe your experience with Carolina Conceptions.
Very friendly on the phone. All of the front desk people are friendly. Sometimes when you call it's hard to hear...the phone cuts out. It's happened a couple of times.
Describe the costs associated with your care under John Park at Carolina Conceptions.
We are doing a single cycle to start with ivf. We paid a little over $6,000 to Carolina Conceptions but we still have to pay for medicine. I'm not sure how much that will be. Will have to pay for additional doctor visits as we go.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
He said we could do either way we wanted and that it is up to us.
8
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 40
2 IUI
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Park is a kind-hearted, compassionate doctor. He is an excellent active listener. He listens to all concerns and questions, and then answers your questions. He does not talk over you. He offers little bits of personal experience to comfort you and encourage you along the way.
[Carolina Conceptions is] Well organized, great response time for return phone calls.... [The nursing staff is] Attentive, compassionate, organized and very educated. Very well spoken and great bedside manner!! ... We met and discussed options and suggestions. He felt confident we could benefit from assisted ovulation with IUI, trying to produce as many eggs as possible and bypass the damaged areas. We did our first round in March(2017) with a negative pregnancy result.
How was your experience with John Park at Carolina Conceptions?
Dr. Park is a kind-hearted, compassionate doctor. He is an excellent active listener. He listens to all concerns and questions, and then answers your questions. He does not talk over you. He offers little bits of personal experience to comfort you and encourage you along the way.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Trust trust trust...This process is hard enough!! If you can trust in his expertise, it gives a small amount of relief.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park talked with both my husband and myself directly. He looked us both in the eyes, explaining the entire process in detail, assuring us and encouraging us throughout!
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Dr. Park reviewed previous medical history( surgeries, results, scans, ultrasounds, blood work , hormone levels, sperm analysis). We met and discussed options and suggestions. He felt confident we could benefit from assisted ovulation with IUI, trying to produce as many eggs as possible and bypass the damaged areas. We did our first round in March(2017) with a negative pregnancy result. We have just started our second round this month(April 2017). Keeping our fingers crossed!!!
Describe your experience with the nursing staff at Carolina Conceptions.
Attentive, compassionate, organized and very educated. Very well spoken and great bedside manner!!
Describe your experience with Carolina Conceptions.
Well organized, great response time for return phone calls.
Describe the costs associated with your care under John Park at Carolina Conceptions.
Close to 1000-1500 out of pocket
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We did not discuss embryo transfer
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5