Rated 8
Strongly recommend: 52%Neutral: 29%Don't recommend: 19%8
52% strongly recommend
26 reviews
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.7
4.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Michigan
Residency
Michael Reese Hosp
Fellowship
Michael Reese Hosp

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
John Rapisarda works in 2 offices at

Fertility Centers of Illinois (US Fertility Network clinic)
Rated 8.2
Strongly recommend: 65%Neutral: 17%Don't recommend: 18%8.2

Explore Clinic
Chicago/River North
900 N. Kingsbury, Suite RW6
Chicago, IL 60610
Glenview
2555 Patriot Blvd
Glenview, IL 60026

26 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 37 - 38
European
Income $50K - $99K
2nd of 2 Docs
5 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rapisarda is a great physician...we were relieved and impressed by Dr. Rapisarda's communication style. He does not use a "one size fits all" approach. During our first interview he was warm and inquisitive. He wanted to arrive at a clear diagnosis and cause of our secondary infertility...He is very inquisitive and has an investigative approach to diagnosing and treating infertility
The [Fertility Centers of Illinois] clinic is accessible and comfortable. Appointments are easy to schedule through the patient portal. Occasionally you'll be put on hold on the phone to schedule an appointment. We had to transfer a frozen embryo here from another clinic. The embryologist was very cooperative and communicated well with us. One thing which we did not anticipate was seeing other doctors at the clinic for one of the ERA's and for our FET.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda's demeanor is professional, calm, and warm. He is very inquisitive and has an investigative approach to diagnosing and treating infertility. When he discovered that I had an isthmocele ( a c-section scar defect) he referred me to a surgeon. He let us know our treatment options, including an Endometrial Receptivity Test which assesses the best time to implant an embryo.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Come with a list of questions and he will be happy to answer them.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda is a great physician. After a poor experience with another IVF doctor, we were relieved and impressed by Dr. Rapisarda's communication style. He does not use a "one size fits all" approach. During our first interview he was warm and inquisitive. He wanted to arrive at a clear diagnosis and cause of our secondary infertility. He suspected that I had a ismothecele from my previous c-section, and he was correct.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
He performed a saline ultrasound to diagnosis an isthmocele. He then referred me to a surgeon to determine if an isthmocele repair was necessary or not. He performed an ERA at his office to assess the best day for an embryo transfer. For my FET and ERA, I was put on a protocol of estrogen pills 3x a day and a daily progesterone shot. After it was discovered that there was fluid in my uterus from the estrogen, he changed the protocol so that one of the estrogen pills was taken internally.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Jenna)
The nursing staff at FCI is compassionate, organized, and communicative. My nurse went out of town for a week which led to some difficultly with getting blood test results for a day, but other than that everything went very smoothly.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
The clinic is accessible and comfortable. Appointments are easy to schedule through the patient portal. Occasionally you'll be put on hold on the phone to schedule an appointment. We had to transfer a frozen embryo here from another clinic. The embryologist was very cooperative and communicated well with us. One thing which we did not anticipate was seeing other doctors at the clinic for one of the ERA's and for our FET. I was very nervous about this but I ended up really liking both the doctors we saw, Dr. Marut and Dr. Sipe. I was impressed about how much Dr. Marut knew about my case. Dr. Sipe had a great bedside manner and performed the FET effortlessly. The one criticism I have for the clinic was that there was some miscommunication about the grade of my embryo, which had been fertilized at my previous clinic.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
We're still waiting for our final bill. Our insurance paid for the first ERA.
What specific things went wrong at Fertility Centers of Illinois (US Fertility Network clinic)?
  • Failed to call with results
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois (US Fertility Network clinic).
There was some miscommunication about the grade of my embryo, which was fertilized and frozen at another clinic. My previous clinic used a previous grading system. This miscommunication caused a lot of anxiety since they gave me the impression that my embryo was poor quality. After speaking to my nurse, this miscommunication was cleared up. Another miscommunication happened when my nurse was out of town. I had blood drawn several times at a hospital outside of Chicago. The hospital faxed the results but the results were lost twice. I also did not receive my results or a phone call until the next day.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
8
NPS
1
Age 34 - 35
Only Doc Seen
Neutral
Doesn't Recommend
Successful
I enjoyed meeting with Dr. Rapisarda. He was thorough and answered all of my questions. I don't know if this is typical, but unless you have a consult, it's as if you have no access to the Doctor. That I do not like. Unlike other healthcare providers, there's no option to message the Doctor via the portal. I don't like that I have to schedule a separate consultation if I have a question for the doctor...after my second consult I never spoke to Dr. Rapisarda, everything was through the nurses and clinic staff.
Working with FCI has only elevated my stress levels. It is a very poorly run clinic when it comes to customer service. The patient portal is a nightmare to use. I thought having multiple locations would be helpful, but it has not helped me at all. It's very disjointed, so even if it all functions under one umbrella organization, you have to deal with each location separately...you have one nurse that's assigned to you. I did not like working with the nurse I was assigned during my first round
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I enjoyed meeting with Dr. Rapisarda. He was thorough and answered all of my questions. I don't know if this is typical, but unless you have a consult, it's as if you have no access to the Doctor. That I do not like. Unlike other healthcare providers, there's no option to message the Doctor via the portal. I don't like that I have to schedule a separate consultation if I have a question for the doctor. Again, I'm not sure if this is the standard procedure for fertility clinics, but it's a challenging set up.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Again, my frustrations aren't with Dr. Rapisarda, however expect to have little to no interaction with him.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
My frustration with Fertility Centers of Illinois is not specifically with Dr. Rapisarda. I've met him on a couple of occasions and enjoyed working with him. My frustrations about with how the practice is managed (or not). I am not sure if Dr. Rapisarda has oversight or knowledge into how the practice is run, so I don't want to place blame on him. That said, it very much operates like a mill. Grab a number and stand in line.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
My first round of egg freezing didn't produce a lot of eggs. They wanted to do a more aggressive approach for round two, but after my second consult I never spoke to Dr. Rapisarda, everything was through the nurses and clinic staff.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic).
From my experience, a nurse is assigned to work with one doctor. This means that you have one nurse that's assigned to you. I did not like working with the nurse I was assigned during my first round. I thought she was rude and lacked compassion. I understand she does this daily, but I had never gone through it and found it overwhelming and challenging. She expressed no sympathy. It was so frustrating that I asked to speak with someone to be assigned a different nurse for my second round. I should have asked to speak with them another time, but they asked that I speak with the office manager the day of my retrieval. So, immediately after my procedure, I met with the office manager to share my concerns. It felt like she didn't care. For my second round I was assigned another nurse, who I did enjoy working with. She was kind, listened to and answered my questions and was relatively accessible. A few days prior to my retrieval she called me to tell me it was her last day. So then I was back with the nurse I didn't particularly like. For round three, I figured I knew what to expect more or less, so it wasn't worth asking for a different nurse again. I'm sure the clinic is extra busy this time of year since patients are trying to get in before the end of the year, but that has made scheduling a disaster. In my previous two rounds, I've gotten an email with a notification on med update as well as a phone call in case I have questions. This time around I've only received an email, so it's virtually impossible to ask questions.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
I went with FCI and Dr. Rapisarda because they have good results. That said, I'd urge a new patient to explore other options. This is a stressful time period and it's important for your success to try to minimize any stressors. Working with FCI has only elevated my stress levels. It is a very poorly run clinic when it comes to customer service. The patient portal is a nightmare to use. I thought having multiple locations would be helpful, but it has not helped me at all. It's very disjointed, so even if it all functions under one umbrella organization, you have to deal with each location separately. The Glenview location does not pick up their phone. Of my last 6-8 attempts, they've picked up once. The River North location pretty much always picks up, but they say they don't normally schedule for other locations. If that's the case, I'm not sure how you're supposed to schedule anything at Glenview. You now have the ability to reach out via the portal for scheduling (I think this is new, but it's not a useful function. You can't actually pick a time, you just message someone and wait for a response.) It does not seem like they have the ability to (or perhaps just don't know how) to re-direct a message. For instance, I messaged "scheduling" about trying to set up an appointment in Glenview. They said they didn't have availability and to try River North. So I asked what time River North was available. The response was that I was messaging the Glenview office, so they didn't know and I needed to call River North. So I did. They told me they didn't have any appointments before 10:30am. Unfortunately that didn't work for me. I asked what they recommended doing and they said I needed to speak with my nurse. They transferred me to the nurse, who has today off and never works the day I called. Her voicemail explicitly says no one else can check her VM, so to send a message on the portal. I called back again and asked to speak with a nurse who's covering for her. They transferred me to someone who works in finance. I called back a third time and was transferred to another nurse's voicemail. I left a message and then had to send a message via the portal. I still haven't received a helpful response. Every interaction (this is not an exaggeration) is similar to this. I went in for a monitoring appointment on a Saturday. I got a call (a call for once!) from my nurse with next steps. She told me the office was closed, but that she would tell the front desk to call me to set up an appointment for Monday. They called me Sunday morning at 5:49am. This wasn't an automated call. A real person thought that 5:49am on a Sunday was a good time to call a patient. Fortunately, I slept through the call. Unfortunately, they don't answer their phones on Sunday so I was unable to schedule something. I went back to the portal. I requested a time and location. They replied asking if 15 minutes later was ok. I confirmed. No response. So when I woke up on Monday I had to keep calling until someone picked up. My appointment had never been booked. Fortunately, the slot was still open. Now let's talk about financials. This is not unique to FCI and it's common in healthcare in the US, but I walked in thinking I'd be able to get some clarification on how much this would cost me. Nope. I ended up signing the paper work each time, hoping for the best. Each time they have been unable to tell me how much the procedure and medicine will cost. They give huge ranges, so it's been a gamble each time. You're not able to start a cycle until you have sign off from the financial department. Good luck contacting them! I tried email, phone and portal. I never got a response. My nurse then asked me if I had heard from my finance officer since I didn't have financial approval yet. (It seems a bit odd that this isn't something she could have handled on the backend.) And to answer her question, no, I had not heard from them. I'd filled out the required paperwork as soon as it was available and it appears that the finance office did not process it. Why the nurse was asking me about it is beyond me. Please note that the clinic is closed for the Christmas holidays and closes most of their offices on other holidays, with only River North open (same for weekends.) So, if you live in a suburban location and go to an office there, be prepared to go downtown on weekends and holidays. Additionally, since they are closed for the Christmas holiday, it means they will not start a new cycle after roughly December 10. As a patient that means you could miss out on a cycle in the same calendar year because they are closed. Considering you have no control over when your body is ready for this, I would investigate if other clinics close for the holidays if you ever plan on doing more than one round or if you have to make sure your cycle occurs in a certain calendar year. For the positives, the vast majority of ultrasound techs and phlebotomists are absolutely LOVELY! They are kind, helpful individuals that I genuinely enjoyed seeing (and you get to see them often!)
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
There are different buckets of costs. First, there's a cost for your consult(s). Then you have a cost for monitoring appointments. (Note, if you don't get a period you'll need to go in more often for them to know when your cycle is occurring.) Then you have medication costs. Then procedural costs. Then freezing costs.
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
NA
What specific things went wrong at Fertility Centers of Illinois (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois (US Fertility Network clinic).
Trying to get my medication this time around was a disaster. I was ready to start and contacted the nurse on Monday. She did not send in the medication orders until Friday and to the wrong pharmacy. Thank goodness the right pharmacy was able to turn it around quickly. It is confusing and frustrating that they tell you you need the medication to start, but then they don't order it, effectively prohibiting you from beginning.
8
Doctor
John Rapisarda
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
1
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
4
NPS
4
Age 34
1 IVF
Unexplained
European
Income $200K - $499K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
When I did speak with Dr. Rapisarda he was very kind, but could never answer questions or give me the guidance I was looking for...We tried ~5 separate times for an FET and the doctor barely made any changes to my protocal that clearly was not working...was very kind and compassionate. He listened, but he did not give me enough details on my treatment...I had multiple cancelled FET's due to thin lining, and not one time did I receive a call from the doctor.
I always felt like I was bothering the nursing staff [at Fertility Centers of Illinois]. When I called, they sounded annoyed when answering the phone. When I got results, if I asked a question, they sounded annoyed. The nursing staff is clearly overworked...Monitoring was a well-oiled machine, but sometimes long wait times. There were at least 30 people waiting for monitoring each time I went...There are too many patients. You see a different ultrasound tech, blood work tech, talk to different people always. No one knows you and your troubles. The nurses, nor the doctors can truely care because they have too many other patients.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda was very kind and compassionate. He listened, but he did not give me enough details on my treatment. On my first IVF cycle, the dr. nor the nurses showed me how to do my injectable meds. I had multiple cancelled FET's due to thin lining, and not one time did I receive a call from the doctor. Only from the nurse, who always gave me the feeling that I was bothering her. We tried ~5 separate times for an FET and the doctor barely made any changes to my protocal that clearly was not working.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Be your own best advocate. Document everything.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I felt like a number because of the clinic, not the doctor. I was treated with the dr for a year and only saw him 3-4 times. When I did speak with Dr. Rapisarda he was very kind, but could never answer questions or give me the guidance I was looking for.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Misty)
I always felt like I was bothering the nursing staff. When I called, they sounded annoyed when answering the phone. When I got results, if I asked a question, they sounded annoyed. The nursing staff is clearly overworked
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
There are too many patients. You see a different ultrasound tech, blood work tech, talk to different people always. No one knows you and your troubles. The nurses, nor the doctors can truely care because they have too many other patients.
Describe your experience with your monitoring appointments at Fertility Centers of Illinois (US Fertility Network clinic).
Monitoring was a well-oiled machine, but sometimes long wait times. There were at least 30 people waiting for monitoring each time I went.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
My insurance covered most costs. Out of pocket for ERA test, genetic testing, embryo storage
4
Doctor
John Rapisarda
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
1 of 5
4
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
9
Age 30 - 31
3 IUI
2 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Tubal Blockage
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Rapisarda would support transferring multiple embryos if They were not PGS...has a very warm bedside manner and always listened intently and answered all of my questions honestly and frankly. I felt he always knew me and my case in detail and I never felt ignored or pushed aside...is very passionate and knowledgeable about his practice. He spoke to me gently when I needed it and frankly when I asked technical questions. There were times I felt I had to push to be more aggressive with treatment but he always met me where I needed to be and was supportive of our decisions.
FCI in general pushes for single embryo transfer especially when all other factors looks favorable. Due to my poor egg quality we were not willing to lose more embryos if my body wasn’t responding so we agreed. However, Dr. Rapisarda would support transferring multiple embryos if They were not PGS...The hours are difficult to work with sometimes. Especially if you work full time. The clinic in Chicago where you go for procedures is large and impersonal, but the Glenview clinic is lovely from the nurses to doctors to receptionists
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda is a wonderful doctor and is very passionate and knowledgeable about his practice. He spoke to me gently when I needed it and frankly when I asked technical questions. There were times I felt I had to push to be more aggressive with treatment but he always met me where I needed to be and was supportive of our decisions.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
If you have a question about further treatment/ other treatment ask about it and if you feel it is something you want to pursue, then push for it.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda has a very warm bedside manner and always listened intently and answered all of my questions honestly and frankly. I felt he always knew me and my case in detail and I never felt ignored or pushed aside.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
We had to do 3 IUIs with chlomid before moving to ivf. For our first round of IVF we did an antagonist protocol and retrieved 16 eggs. Dr. Rapisarda discovered my blocked tube during this cycle, which my old OB missed, and he helped me get it taken care of through surgery right away so we could get back on track. I had my left tube removed and they cleaned up my low grade endometriosis, as well. We ended up with 3 day 5 embryos-no PGS, all grades A/B. We transferred one embryo that was not successful and decided to do another egg retrieval before moving on. We did a similar protocol this time with higher doses to try to get better eggs. We retrieved 14 eggs with better development, but we still ended up with 3 day 5 embryos. We decided to do PGS with these and discovered only one normal embryo was created. I was diagnosed with poor egg quality and we are preparing for our next transfer after doing an ERA.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Laura Borgeson )
Laura is my saving grace. She has become a friend and one of my biggest supporters. She understands the struggle and is extremely compassionate and empathetic
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
The hours are difficult to work with sometimes. Especially if you work full time. The clinic in Chicago where you go for procedures is large and impersonal, but the Glenview clinic is lovely from the nurses to doctors to receptionists
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
I have rear insurance so once I reached my deductible I was covered at 100% the first cycle with surgery cost us around $8,000. PGS ($3800) was not covered or my era ($2,000) overall after 3 medicated IUIs, 2 rounds of IVF with PGS, one surgery and 2 ERAs we have spent about $12,000
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
FCI in general pushes for single embryo transfer especially when all other factors looks favorable. Due to my poor egg quality we were not willing to lose more embryos if my body wasn’t responding so we agreed. However, Dr. Rapisarda would support transferring multiple embryos if They were not PGS
What specific things went wrong at Fertility Centers of Illinois (US Fertility Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois (US Fertility Network clinic).
The larger clinic in River North in Chicago is not always as organized as it should be. A nurse, not my assigned nurse, told me I was at risk for a cancelled cycle when I was not. This caused great distress in the middle of an IVF cycle, but my primary nurse cleared it up right away and apologized for the mistake.
8
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Glenview
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
9
Age 32 - 33
6 IUI
Unexplained
European
Income $100K - $199K
Engineer
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Rapisarda seems very knowledgeable in the field. From day 1 he was very open to answering all of my questions and providing information. I never felt like I was being pushed into any specific treatments or tests. He maintains a professional manner without being too personal (which I personally don't like in doctors) and without also seeming cold.
I like that they [FCI-Glenview] open very early in the morning. I'm able to schedule majority of my ultrasound appointments and blood collection before I go to work. It works great with my work schedule. Only the doctor consultation and IUI are done during working hours. All of the staff are efficient and I'm able to get in and out of the office in great time... There are different nurses. The ultrasound techs only perform the ultrasounds for monitoring. They've been very helpful, pointing out anything that was relevant. The nurses that take blood are always caring. I have bad veins and have had issues being poked, but they've done a much better job than other places I've been to.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda seems very knowledgeable in the field. From day 1 he was very open to answering all of my questions and providing information. I never felt like I was being pushed into any specific treatments or tests. He maintains a professional manner without being too personal (which I personally don't like in doctors) and without also seeming cold.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Don't be afraid to ask hard questions.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
The clinic does seem like it churns women through it. But all of my experiences have been good. The nurses are excellent.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
We started the process with testing my husband's semen for analysis and getting bloodwork done on both of us. Since we had been trying to get pregnant for a couple years of trying, and with normal cycles and ovulation, the first couple months we monitored my cycles and bloodwork and ovulation. I also had ultrasounds done to look at any physical issues and saline ultrasound to verify that my tubes were clear. Genetic testing was also done on me to see if I was a carrier of any of the most common bad genes. Everything came back good. Once everything came back clear, the doctor recommended starting with IUI and Clomid. The cycle used OTC ovulation kit to predict ovulation, a trigger shot and a scheduled IUI. Monitoring using bloodwork was done to rest estrogen levels and progesterone levels. I was given Prometrium due to low progesterone levels post IUI. Two weeks later I had the pregnancy test bloodwork done and it came back positive but with low HCG levels. Follow up tests over the course of a couple weeks weren't looking good. It turned out to be an ectopic pregnancy. Since I was being monitored so closely, we caught it early. I was prescribed Methatrexate to end the pregnancy and was told that I wouldn't be able to try to get pregnant for 3 months due to possible birth defects from the medication. I was given that information in advance of taking the medication. My options were to take Methatrexate or remove my fallopian tube where the pregnancy was. We ended up waiting about 5 months before the next IUI. In the meantime I had bloodwork monitoring until the HCG levels came back down to 0 and another saline ultrasound to make sure my tubes were cleared following the ectopic pregnancy. Round #2 of IUI, the doctor switched it up to try Femara. It works similar to Clomid but in a different way. Starting this cycle, I was monitored more closely with more ultrasounds to track the size of the follicles. Also did a triggers shot with Ovidrel, IUI and Prometrium on the latter part of the cycle. Pregnancy test came back negative. Round #3 of IUI, we went with Letrozole. Ultrasound monitoring of follicle sizes, Ovidrel triggershot, IUI and progesterone again on the latter half. Once again, negative pregnancy test. After two rounds of no results with IUI, the doctor recommended going with FSH injectibles. I was injecting 75IU of Follistim daily for 3 days, had a checkup and was told to go 2 more days at 75IU. After the next appointment, I was instructed on 1 day of 75IU and 1 day 66IU. Following those days, I was told to trigger shot with Ovidrel that night and IUI the following 1.5 day. A few days following the IUI, I was put on Progesterone in Oil shots daily. Pregnancy test came back positive. The first appointment to measure heartbeat (6wk), I was told the heartbeat wasn't as strong as they wanted to to continue monitoring. At the 7wk appointment, there wasn't too much growth from 6wks and the heartbeat was still lower than they wanted. They also said the gestational sac was irregular in shape. A few days later I had some light spotting. I was able to get in the next day and still there was low heartbeat and not any measured growth. The doctor indicated that it didn't look like a healthy fetus. I as told I could continue progesterone shots and see what happens. I was still spotting this whole time. A few days later I decided to stop the progesterone shots. When I went in for an ultrasound a few days after that, there was no more heartbeat. I was given several options following this. 1) I could wait and let my body miscarry the fetus on it's own which could take several weeks. 2) I could have a D&C to remove the tissue but there would be risk of scarring that could cause problems getting pregnant down the road. Or 3) Take Misoprostal to induce 'labor' essentially. It causes the uterus to contract and release the fetal tissues. The doctor explained the side effects of the medication and what the process would be like. He also explained that there is a chance that my body wouldn't expel all of the tissue and I might still require a D&C. I decided to take the Misoprostal that following weekend. It took about 5-10 hours for major cramping to kick in. About 12 hours later I had bad cramping and felt a rush of liquid and tissue pass. I collected the tissue in a specimen cup since we were going to send it off for genetic testing. Cramping continued for another day or so but got a lot lighter. 1.5 days later, I passed some more tissue, saved it and dropped it off with the other sample at the doctor's office. Bleeding continued, similar to period bleeding, for another couple weeks. It was very light. I went in weekly for HCG level monitoring until it dropped to zero. The tissue specimens were sent for genetic testing. All of the tests they ran came back normal. Since miscarriages happen typically due to a genetic abnormality, the doctor wanted to run a few tests to check for possible other issues. I had bloodwork done for immune system sensitivity that could have caused the body to reject the fetus. I also had a uterine biopsy done to check for bacterial issues that could have caused it. And lastly a bacterial swab of the vaginal cavity to check for bacterial issues. All tests came back normal. Essentially the miscarriage is unexplainable. The doctor said it still could have been genetic but something rare that isn't tested for typically. They only test the most common issues. After my cycle came back, we waited 2 months of normal cycles before trying two more rounds of IUI with Follistim injections and Progesterone in Oil. Both resulted in no pregnancy. We are currently in a self-imposed wait before jumping into IVF. This was a decision we have made as a couple. The doctor didn't even mention anything to us about switching to IVF. We just feel it's time to move on from IUI. In the next month or so we'll go in for our IVF consultation and see where that all goes.
Describe your experience with the nursing staff at Fertility Centers of Illinois (US Fertility Network clinic).
There are different nurses. The ultrasound techs only perform the ultrasounds for monitoring. They've been very helpful, pointing out anything that was relevant. The nurses that take blood are always caring. I have bad veins and have had issues being poked, but they've done a much better job than other places I've been to. The doctor's nurse is the one who calls to follow up on blood results and ultrasounds. She was also the one to perform the IUI and met with me to go over how to administer my shots at the beginning of this all.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
I like that they open very early in the morning. I'm able to schedule majority of my ultrasound appointments and blood collection before I go to work. It works great with my work schedule. Only the doctor consultation and IUI are done during working hours. All of the staff are efficient and I'm able to get in and out of the office in great time.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
I had some insurance coverage, mostly for ultrasounds and bloodwork. But the IUI and medication was not. For a Clomid IUI cycle, I paid $1,600 after insurance. For Femara IUI cycle, I paid $1,450 after insurance. The Follistim monitored IUI cycles were about $2,500-3,500 based on how much monitoring was required. An office visit consultation with the doctor was about $300.
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
We haven't had this conversation yet.
What specific things went wrong at Fertility Centers of Illinois (US Fertility Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Fertility Centers of Illinois (US Fertility Network clinic).
Following my miscarriage, I had genetic testing done on the fetal tissue. It had to be sent to a special facility out of state. But I never received any follow up until I reached out to the office for an update. The same happened with the uterine biopsy and immunity bloodwork I had done following the miscarriage.
8
Doctor
John Rapisarda
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
10
Age 29
PCOS
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
When going to see Dr. R [John Rapisarda] we were nervous, anxious, and hoping for the best. He exceeded my expectations. He spent as much time with us as we needed him to, in our first initial consultation appointment. He went over everything about my condition with me, he let me know how each procedure works, and truly made us feel he was willing to do what it takes to get us our baby.
The clinic [Fertility Centers of IL-Glenview] was very welcoming, the front desk staff were very professional and friendly, and the clinic was very clean and put together. We also met with a financial advisor, which is great that they have that, because lets be real.. who can afford to pay for IVF out of pocket. ... If we are qualified to do the Invocell IVF - $8,500-10,000 If we are doing the normal IVF - anywhere from 14,000-16,000
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
My husband and I were very pleased when leaving and felt a big weight was lifted off of our shoulders. We were coming from a clinic where all 3 rounds of treatment didn't work and we were just very down about it all. Dr. R made us feel like there was hope again and he would do everything he could to help us.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Make sure to ask any questions you need to.. no question is a dumb one and he doesn't make you feel like you're being a burden or taking up too much of his time.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
When going to see Dr. R we were nervous, anxious, and hoping for the best. He exceeded my expectations. He spent as much time with us as we needed him to, in our first initial consultation appointment. He went over everything about my condition with me, he let me know how each procedure works, and truly made us feel he was willing to do what it takes to get us our baby.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
We are just starting with Dr. R - we are starting the IVF treatments the week of 03/12/18. at my previous clinic I did 3 rounds of IUI's
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Dianna)
the nurse that was assigned to us is awesome. I love that we have our own nurse for any questions or concerns. If I have any questions I email her, and she always responds in a very timely matter.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
The clinic was very welcoming, the front desk staff were very professional and friendly, and the clinic was very clean and put together. We also met with a financial advisor, which is great that they have that, because lets be real.. who can afford to pay for IVF out of pocket. We truly have nothing but good things to say about this clinic so far! I hope it all works out for us here.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
If we are qualified to do the Invocell IVF - $8,500-10,000 If we are doing the normal IVF - anywhere from 14,000-16,000
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
not at this time.
9
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 33 - 34
1 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
...I was on edge and nervous about ever getting pregnant and needed someone to bring me back to a calm place and explain things in terms I could understand. He [Dr. John Rapisarda] is extremely patient and never rushed through any explanations. The only thing I would have wanted more of is to have communicated with him directly during times that were a challenge. I understand it is very difficult since he has so many patients. though...
The doctor and nurses [at FCI] were excellent. The blood draw was even pleasant and I hate needles. The ultrasound technician was a little quiet, but very competent. The front desk was good, but some team members there could use a little more of an empathetic approach when interacting with patients...Stephanie and Laura were amazing. They were empathetic, compassionate, intelligent, and timely. Stephanie knew exactly how to relate to me. Her and I formed a very special bond and I really cherish her treatment during this time in my life.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda is a very competent, intelligent, even keel doctor. His bedside manner is exactly what I was looking for. Very calm and warm, but also very subtle and neutral in his demeanor and approach. I really appreciated this since I was the opposite in my demeanor. I was on edge and nervous about ever getting pregnant and needed someone to bring me back to a calm place and explain things in terms I could understand. He is extremely patient and never rushed through any explanations. The only thing I would have wanted more of is to have communicated with him directly during times that were a challenge. I understand it is very difficult since he has so many patients. though.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Trust the process and Dr. Rapisarda. He knows what he is doing. It may not work the first time or the second time, but he will find the right "recipe" to make your dream of having a child come true. Be patient and don't stop living during this time. Try to enjoy your life even during this emotional time. Most importantly, reach out to women and couples who have been there. They are your biggest supporters!
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda never made me feel rushed. He explained my diagnosis and treatment options as many times as I needed to fully understand. During my first visits, I was an emotional wreck. It was extremely difficult to grasp I could not get pregnant on my own (or that my chances were very low). I came in with a very negative mindset and slowly I began to trust Dr. Rapisarda and the process. I began to understand the science behind the treatment. He was very neutral, never giving me false hope and never telling me it was going to happen. I really appreciated the level of hope he was giving me because it felt realistic.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
I was not a candidate for chlomid. I started with IVF and it was cancelled due to poor response and converted to an IUI cycle that did not work. A few months later, Dr. Rapisarda put me on a different protocol for IVF that did work.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Stephanie Garanzini)
Stephanie and Laura were amazing. They were empathetic, compassionate, intelligent, and timely. Stephanie knew exactly how to relate to me. Her and I formed a very special bond and I really cherish her treatment during this time in my life.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
The doctor and nurses were excellent. The blood draw was even pleasant and I hate needles. The ultrasound technician was a little quiet, but very competent. The front desk was good, but some team members there could use a little more of an empathetic approach when interacting with patients.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
My insurance covered my treatment. I only had to pay co-pays.
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
I had a day 3 transfer. It was advised by a different doctor who was on call that we transfer 2 embryos. Given that is was a day 3 transfer and the embryos were less developed. It was a difficult decision to make on the on the spot. I wish I had done a little more research and had information about this possible decision beforehand.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
0
NPS
0
Age 35
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Sales Representative
1st of 2 Docs
6 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We did 6 rounds if IUI [with Dr. John Rapisarda]. First two with injectables (gonal F). The first IUI resulted in a pregnancy. I misscarried at 7 weeks. IUI cycles 4 through 6 were just using chlomid. We were trying to get through 6 rounds of IUI for insurance purposes so we could move on to IVF/FET. Those attempts were unsuccessful. We proceeded with an egg retrieval and did a FET and not IVF so that we could do PGS. First FET attempt resulted in pregnancy but again I miscarried at 7-8 weeks.
It [FCI- Chicago] felt like a cattle call. So many patients. Nurses were nice. It was all about the numbers and volume of patients for the doctors. If Dr. Rapisarda wasn’t available to do a procedure, I was scheduled with another doctor and I didn’t like that.... I had 3 nurses while under treatment and all were nice, compassionate, and helpful... The waiting room was always full and I felt like my treatments were basic and not customized to my situation. Dr. rapisarda also missed that I had a septum uterus that was probably the main cause of my many miscarriages.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
As states earlier, he missed that I had a septum uterus which was most likely causing my miscarriages. I spent a lot of time and money on treatments that were unsuccessful and towards the end he had to recommended course of action or next steps.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Find another doctor. Get a second opinion.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
FCI is all about the volume of patients and not qaulity of care. The waiting room was always full and I felt like my treatments were basic and not customized to my situation. Dr. rapisarda also missed that I had a septum uterus that was probably the main cause of my many miscarriages.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
We did 6 rounds if IUI. First two with injectables (gonal F). The first IUI resulted in a pregnancy. I misscarried at 7 weeks. IUI cycles 4 through 6 were just using chlomid. We were trying to get through 6 rounds of IUI for insurance purposes so we could move on to IVF/FET. Those attempts were unsuccessful. We proceeded with an egg retrieval and did a FET and not IVF so that we could do PGS. First FET attempt resulted in pregnancy but again I miscarried at 7-8 weeks. That’s when I chose to search for another doctor.
Describe your experience with the nursing staff at Fertility Centers of Illinois (US Fertility Network clinic).
I had 3 nurses while under treatment and all were nice, compassionate, and helpful.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
It felt like a cattle call. So many patients. Nurses were nice. It was all about the numbers and volume of patients for the doctors. If Dr. Rapisarda wasn’t available to do a procedure, I was scheduled with another doctor and I didn’t like that.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
We spent a lot of money even though a good portion was covered by insurance. I would say over $30k.
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
N/a
0
Doctor
John Rapisarda
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
0
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
3
NPS
N/A
Age 29
1 IVF
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Doesn't Recommend
Successful
He [Dr. John Rapisarda] probably won't do any of your procedures. Don't expect warmth, but he is very direct and professional. He will give you a lot of information if you do your research in advance and know what questions to ask. Don't expect him to give you a sense of the process, that is more what his nurses will do.... It felt chaotic and I never knew what the next steps were. I was never sure if Dr. Rapisarda even knew what was going on.
Christy [a nurse at FCI] was really great, but there were times when she was out of the office during my treatment and that was incredibly stressful. I found the other nurses to never know my treatment plan, to be confused frequently, and once I never received a call regarding my medication for that evening and I had to call the on-call number 3 times before someone called me back to apologize and inform me what the dosage was for the day.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He was certainly very professional, but not warm or friendly. I also felt judged around some of my decisions to stay on medications during pregnancy. It felt chaotic and I never knew what the next steps were. I was never sure if Dr. Rapisarda even knew what was going on. I was a very involved patient - I called frequently and was always asking for updates and clarification - I would hate to think of what it would be like for someone who wasn't that persistent. I felt in the dark a lot in a very intense process.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Be ready to advocate for yourself and ask lots of questions. He probably won't do any of your procedures. Don't expect warmth, but he is very direct and professional. He will give you a lot of information if you do your research in advance and know what questions to ask. Don't expect him to give you a sense of the process, that is more what his nurses will do.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
It was challenging to get in touch with him and he never actually spoke to me during my cycle. I know the process is unpredictable and there's no way you can get the same doctor every time, but I truly NEVER spoke with him besides at the beginning and at the very end, once we had a successful pregnancy. When we met for our ending session, my wife and I both felt like he had no idea who we were. Even though we achieved a pregnancy, it was a very stressful process and I was looking for more care and interaction from my provider.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
I had a uterine polypectomy. Follistim and several other drugs during stim cycle (can't remember them all). 10 day cycle before retrieval. Then 5 day embryo fresh transfer. While waiting for pregnancy test, endometrin suppositories, estrogen, and baby aspirin. He didn't do any of the procedures.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Christy)
Christy was really great, but there were times when she was out of the office during my treatment and that was incredibly stressful. I found the other nurses to never know my treatment plan, to be confused frequently, and once I never received a call regarding my medication for that evening and I had to call the on-call number 3 times before someone called me back to apologize and inform me what the dosage was for the day.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
Lots of resources, so everything can happen there and you don't need to be referred out for much. Some nursing staff are great. Downsides of this clinic are that it is so huge, you are frequently being shuffled around with hoards of other people. It's hard not to feel absolutely like a number or cattle at times, which is so challenging when you're pumped up on hormones and dealing with infertility.
What specific things went wrong at Fertility Centers of Illinois (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Fertility Centers of Illinois (US Fertility Network clinic).
I had one day during my stim cycle where the nurses did not call me to inform me of my results and tell me what the plan was for the day's medication dosage. I had to call a number of times to get the information and finally received a call back (and we were going to do the retrieval once I received the call). I also had them lose all the paperwork that we filled out on freezing embryos and we had to resign everything on the day of our transfer. They misinformed me about the start of my cycle and I had to rush to get medications last minute from a local pharmacy because we started earlier than they originally told me. I also had an instance where they informed me to take a medication on the day of the transfer, but then when I arrived told me I had to wait to take it until I signed the consent forms.
3
Doctor
John Rapisarda
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
3 of 5
Operations
5 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
2014 - 2015, Successful
NPS
7
NPS
9
Age 29 - 30
2 Fertility Medications
PCOS
Poor Egg Quality
European
Income $200K - $499K
Investor
Only Doc Seen
Neutral
Strongly Recommends
Successful
He [Dr. Rapisarda] was open and honest with us about our situation. He spoke bluntly while remaining positive about his ability to help us with our specific situation. The game plan was very clear from the beginning. He made sure we were comfortable with the procedures we were going to undertake and did not push us to do anything we were not comfortable with. We only met with him three times...Dr. Rapisarda is very open and understanding and willing to work with his patients to achieve their goals in a way that is comfortable for them. He will be honest with you regarding what will and will not work
Their [FCI] hours were very convenient for me. I was able to come in before work for my testing which made the process much less stressful for me since I did not have to worry about taking time off from my job...I loved Jessica. She was responsive and always compassionate. Prior to visiting FCI, we had an early loss about a year prior. I was nervous about both my ability to get pregnant and stay pregnant. She was understanding to both of those issues and help alleviate my fears.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
My husband and I had a good experience with Dr. Rapisarda. He was open and honest with us about our situation. He spoke bluntly while remaining positive about his ability to help us with our specific situation. The game plan was very clear from the beginning. He made sure we were comfortable with the procedures we were going to undertake and did not push us to do anything we were not comfortable with. We only met with him three times - once during our initial consult, once after initial testing was completed and then an exit meeting after we became pregnant.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Be your own advocate. Dr. Rapisarda is very open and understanding and willing to work with his patients to achieve their goals in a way that is comfortable for them. He will be honest with you regarding what will and will not work but you should feel comfortable speaking up about your questions and comfort with procedures
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
I was diagnosed with weak ovulation, low progesterone and a possible mild case of PCOS. I was ovulating on my own each month but my levels were slightly below the normal range. I was prescribed Clomid and then used Crinone progesterone after ovulation. I got pregnant on my second cycle of Clomid
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Jessica Hamstra)
I loved Jessica. She was responsive and always compassionate. Prior to visiting FCI, we had an early loss about a year prior. I was nervous about both my ability to get pregnant and stay pregnant. She was understanding to both of those issues and help alleviate my fears.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
Their hours were very convenient for me. I was able to come in before work for my testing which made the process much less stressful for me since I did not have to worry about taking time off from my job.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
My costs were reasonable. I did not have extensive or invasive procedures. Many of the diagnostic procures were covered by my insurance.
7
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
9
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Glenview
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2013 - 2015, Successful
NPS
10
NPS
9
Age 31 - 33
1 IVF
PCOS
European
Income $100K - $199K
Writer
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr Rapisarda] was direct but kind, and after years of feeling discouraged my husband and I finally felt a sense of hope. We were delighted to get pregnant on our first IVF cycle, resulting in a beautiful daughter. Two years later our son was born from a FET...I was very fortunate to have my IVF covered by insurance at 80%. The medication was often the costliest part of my care.
It's [FCI in Chicagp] enormous, which is both a strength and weakness. But i always felt comforted being surrounded by so many other women going through the same thing I was. At last, after so many unsuccessful ultrasounds and IUI's at my obgyn, surrounded by happily pregnant women, I no longer felt isolated or like a failure. It's a very efficient clinic and I appreciated that I could often go in for blood work and ultrasounds early enough to not interfere with my work. And it was staffed by very kind people, from the front desk to the lab techs.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He was direct but kind, and after years of feeling discouraged my husband and I finally felt a sense of hope. We were delighted to get pregnant on our first IVF cycle, resulting in a beautiful daughter. Two years later our son was born from a FET.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Don't be afraid to ask follow-up questions. He's extremely knowledgeable and won't hesitate to give you more in-depth answers if you need them.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He was kind and very compassionate. I really could feel that he cared.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic).
Sometimes a little difficult to reach when called in with questions, but responsive within the day to questions about lab work, etc.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
It's enormous, which is both a strength and weakness. But i always felt comforted being surrounded by so many other women going through the same thing I was. At last, after so many unsuccessful ultrasounds and IUI's at my obgyn, surrounded by happily pregnant women, I no longer felt isolated or like a failure. It's a very efficient clinic and I appreciated that I could often go in for blood work and ultrasounds early enough to not interfere with my work. And it was staffed by very kind people, from the front desk to the lab techs.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
I was very fortunate to have my IVF covered by insurance at 80%. The medication was often the costliest part of my care.
What specific things went wrong at Fertility Centers of Illinois (US Fertility Network clinic)?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
Describe the specific things that went wrong at Fertility Centers of Illinois (US Fertility Network clinic).
I was told an incorrect day for an appointment, but when I arrived they accommodated me anyway. I also needed to be prepared with my records and know which tests I had already completed with my obgyn, etc. as the nurses weren't the greatest about checking my records before telling me i needed to get specific tests/work-ups done.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2017, Unsuccessful
NPS
10
NPS
10
Age 35
1 IVF
Black or African-American
Income $50K - $99K
Marketer or PR
2nd of 2 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Rapisarda spoke honestly and completely. He explained everything slowly and repeated when necessary -as I was taking notes. I felt like he knew was knowledgable and that I was in good hands. After my first negative pregnancy he explained our next course of action.... One day I went to the clinic for the mandatory psych eval and saw Dr. Rapisarda and he spoke to me by name. I'm not a very vocal, questioning patient so that meant a lot.
The first cycle I worked with Nikki [a nurse at FCI]. She was very compassionate and available. She answered all of my questions, looked me in the eye and kept great track of my records. During this second FET, I'm working with Ali and she has been just as compassionate and responsive. I want to buy them gifts!... 'm amazed at how well FCI runs. If I ever needed an office manager, I would try to poach theirs.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda spoke honestly and completely. He explained everything slowly and repeated when necessary -as I was taking notes. I felt like he knew was knowledgable and that I was in good hands. After my first negative pregnancy he explained our next course of action.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Do not be thrown off by the size of the clinic. I saw it as a source of comfort versus a number or being in a baby factory.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
One day I went to the clinic for the mandatory psych eval and saw Dr. Rapisarda and he spoke to me by name. I'm not a very vocal, questioning patient so that meant a lot.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
I don't remember the protocols. I'm not sure that I ever asked for those details.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Nikki and Ali)
The first cycle I worked with Nikki. She was very compassionate and available. She answered all of my questions, looked me in the eye and kept great track of my records. During this second FET, I'm working with Ali and she has been just as compassionate and responsive. I want to buy them gifts!
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
I'm amazed at how well FCI runs. If I ever needed an office manager, I would try to poach theirs. The admins at the front desk can be cold but they have little to do with care. Plus, they are the first line of offense so I'm sure they get a lot of pressure.
Describe your experience with your monitoring appointments at Fertility Centers of Illinois (US Fertility Network clinic).
I typically went in at the top of the morning before work. I never had a hard time getting in early. The appointments ran well.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
I only paid co-pays.
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
Dr. Rapisarda was clear on how many embryos to transfer and why. He ultimately allowed me to make my own decision.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2012 - 2017, Unsuccessful
NPS
3
NPS
4
Age 31 - 36
5 IUI
3 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Nothing alarmingly negative to report about Dr. Rapusarda, but nothing extremely positive...Advocate for yourself - no question is a stupid question. If you want to explore a different protocol, or medication - ask! Don't assume that because he doesn't mention it that it's not possible...We found that I responded very well to crinone vs other progesterone products. With my third IVF, we used the estrogen priming protocol to hopefully recruit more eggs - I did end up with the most eggs of my 3 retrievals
Due to the format of FCI in general, I never felt like a unique patient, but more like running on an assembly line,...Strengths - efficient, mostly organized Weaknesses - you don't feel like a unique patient...Lucky to have great insurance which has covered most of my treatment...Nothing alarmingly negative to report about Dr. Rapusarda, but nothing extremely positive...If you want to explore a different protocol, or medication - ask!
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Nothing alarmingly negative to report about Dr. Rapusarda, but nothing extremely positive. Due to the format of FCI in general, I never felt like a unique patient, but more like running on an assembly line,
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Advocate for yourself - no question is a stupid question. If you want to explore a different protocol, or medication - ask! Don't assume that because he doesn't mention it that it's not possible.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
We found that I responded very well to crinone vs other progesterone products. With my third IVF, we used the estrogen priming protocol to hopefully recruit more eggs - I did end up with the most eggs of my 3 retrievals, but in the end, still only had 2 embryos on day 5. (13 retrieved, 8 ICSI'd, 5 fertilized, 2 embryos on day 5, transferred one (miscarriage at 9wks), froze one).
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
Strengths - efficient, mostly organized Weaknesses - you don't feel like a unique patient
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
Lucky to have great insurance which has covered most of my treatment
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
I've only ever had one or two to transfer so we've always done SET. In my first SET, the embryo split to identical twins (miscarriage at 8.5wks)
3
Doctor
John Rapisarda
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
4
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
7
NPS
8
Age 37
1 IVF
Poor Egg Quality
Unexplained
European
Income $100K - $199K
1st of 3 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Successful
I felt the Doctor [Dr. John Rapisarda] was compassionate and easy to talk to, without being arrogant. He talked with me about our chances of conceiving and the risks with transferring multiple embryos. He called me personally when they discovered the heterotopic pregnancy and that meant a lot to me.... I had a heyerotopic pregnancy and he personally called me to check in.
I loved having Christy as my nurse [at FCI]. She always responded same day and was very thorough in her communications. She never made me feel bad for asking questions. When I found out I was pregnant she was crying on the phone with me.... It’s a large clinic and you do feel a bit like a number or cattle being hearded in the waiting room. Scheduling was easy but getting an initial consultation took about 2 months. That was disappointing when your so excited to get started.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I felt the Doctor was compassionate and easy to talk to, without being arrogant. He talked with me about our chances of conceiving and the risks with transferring multiple embryos. He called me personally when they discovered the heterotopic pregnancy and that meant a lot to me.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Ask a lot of questions and be honest about your expectations.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I had a heyerotopic pregnancy and he personally called me to check in. I loved my IVF nurse as well. I felt the Doctor was caring and very knowledgeable.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
I used Lupron, Follistom, and Menopur. It was a 12 day course
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Christy Costa)
I loved having Christy as my nurse. She always responded same day and was very thorough in her communications. She never made me feel bad for asking questions. When I found out I was pregnant she was crying on the phone with me.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
It’s a large clinic and you do feel a bit like a number or cattle being hearded in the waiting room. Scheduling was easy but getting an initial consultation took about 2 months. That was disappointing when your so excited to get started.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
We had some insurance coverage but I think it was between $10-$15k
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
He recommended a single embryo transfer but I opted to transfer 2 embryos
7
Doctor
John Rapisarda
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
9
NPS
10
Age 29
1 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Protocol with Dr. John Rapisarda was] Clomid for 5 days— trigger shot and then iui. Progesterone 400mg daily until week 8 of pregnancy...He was very warm and inviting...I would definitely recommend Dr. Rapisarda- he made us feel comfortable. I feel that he really listened to us. He set realistic goals and was prompt to get back with questions. He didn’t sugar coat anything- it gave us realistic expectations.
I absolutely loved the nurses [at Fertility Centers of Illinois]. They fielded all my crazy questions and took my worries away...Billing can be a little vague. Call your insurance yourself and ask lots of questions. My insurance covered up to 15,000 for fertility but I had to meet my deductible first. They will work with you on payment plans though which is amazing...[Protocol with Dr. John Rapisarda waws] Clomid for 5 days— trigger shot and then iui.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I would definitely recommend Dr. Rapisarda- he made us feel comfortable. I feel that he really listened to us. He set realistic goals and was prompt to get back with questions. He didn’t sugar coat anything- it gave us realistic expectations.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
It’s scary but just go! It’ll be worth it!
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He was very warm and inviting
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
Clomid for 5 days— trigger shot and then iui. Progesterone 400mg daily until week 8 of pregnancy
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Laura and Mikaela)
I absolutely loved the nurses. They fielded all my crazy questions and took my worries away.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
Billing can be a little vague. Call your insurance yourself and ask lots of questions. My insurance covered up to 15,000 for fertility but I had to meet my deductible first. They will work with you on payment plans though which is amazing.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
I’m not sure of exact cost but through insurance under 3000 for iui
9
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 36 - 37
2 IVF
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He is very patient and takes the time to answer all questions. He understands the emotional aspect of fertility. He is accessible and makes himself available when there are questions... Dr. Rapisarda called us on his day off when our first transfer with him was unsuccessful.
Very organized and efficient, but busy with a lot of patients. She [my nurse] was great! Very compassionate when we got bad news and just as excited for us when we got good news. She was easy to reach and always got back to us. She communicated through email too, which was nice for quick questions.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He is very patient and takes the time to answer all questions. He understands the emotional aspect of fertility. He is accessible and makes himself available when there are questions.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Don't be afraid to ask any question.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
All my questions were answered. We had many face to face meetings both before and after cycles. Dr. Rapisarda called us on his day off when our first transfer with him was unsuccessful.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
Two retrievals, two transfers, pgd, pgs, hysteroscopy for diagnostic purposes.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Christy Costa)
She was great! Very compassionate when we got bad news and just as excited for us when we got good news. She was easy to reach and always got back to us. She communicated through email too, which was nice for quick questions.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
Very organized and efficient, but busy with a lot of patients.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
Most costs were covered under my insurance.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 39
1 IVF
Male Factor
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rapisarda answered all my questions, laid out pros cons and left decisions up to me and I felt like I had options and choices which is huge because during this process you have very few options and choices. He is respectful and caring when things don't always work out the way they should.
[FCI is a] well organized, well oiled machine which is what you need when you have many many doctors appointments. Get you in, treat you and get you out....Christy was available on email all the time and would respond back super fast. She was a huge help and would put your mind at ease.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda answered all my questions, laid out pros cons and left decisions up to me and I felt like I had options and choices which is huge because during this process you have very few options and choices. He is respectful and caring when things don't always work out the way they should.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Give him a try. He will listen and try to help you.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I was able to easily make an appointment and see the doctor when needed.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
My stem cycle was 13 days. Started out on Follistem, then added Medipure was on low dose and monitored to ensure I did not get overstimulated.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Christy)
Christy was available on email all the time and would respond back super fast. She was a huge help and would put your mind at ease.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
Well organized, well oiled machine which is what you need when you have many many doctors appointments. Get you in, treat you and get you out.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
After my deductible was met I paid nothing more.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 32 - 33
2 IVF
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
17 eggs first cycle; 32 second cycle [with Dr. John Rapisarda]. Did endometrial biopsy after 3rd failed transfer. Discovered I needed an extra half dose of progesterone. Got pregnant on next transfer...Very caring but also focused on treatment. Straightforward with what we needed to do to have a baby but also understanding that we had to make tough decisions. Always felt understood and included me in the decision-making process.
They [the Fertility Centers of Illinois] are very efficient. They do have a lot of patients and it can be very busy but I didn’t mind that. They have seen a lot of people and I felt confident that they could help us. Everyone was always friendly and compassionate... 17 eggs first cycle; 32 second cycle. Did endometrial biopsy after 3rd failed transfer. Discovered I needed an extra half dose of progesterone. Got pregnant on next transfer.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Very caring but also focused on treatment. Straightforward with what we needed to do to have a baby but also understanding that we had to make tough decisions. Always felt understood and included me in the decision-making process.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
Antagonist protocol for both stim cycles. 17 eggs first cycle; 32 second cycle. Did endometrial biopsy after 3rd failed transfer. Discovered I needed an extra half dose of progesterone. Got pregnant on next transfer.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
They are very efficient. They do have a lot of patients and it can be very busy but I didn’t mind that. They have seen a lot of people and I felt confident that they could help us. Everyone was always friendly and compassionate.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 31 - 32
4 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rapisarda explained everything to the fullest extent (i am a healthcare professional, so for me it is easier to understand most of this "stuff"). He was empathetic when delivering bad news.
The nurses [at FCI Glenview] were always available via phone or email, and would spend any amount of time I needed talking through any questions or problems.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda explained everything to the fullest extent (i am a healthcare professional, so for me it is easier to understand most of this "stuff"). He was empathetic when delviering bad news.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Make sure you write down all of your questions ahead of time to make sure you ask all of your questions.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
The nurses at the office got to know me as a person and were there whenever i needed them. Dr. Rapisarda was always so caring and empathetic whenever i met with him.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Laura and Jessica)
The nurses were alwasy available via phone or email, and would spend any amount of time I needed talking through any questions or problems.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Glenview
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unsuccessful
NPS
6
NPS
5
Age 36
1 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Accountant
2nd of 4 Docs
3 IUI With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only did one cycle with Dr. Rapisarda. It was unsuccessful and we moved on to CCRM...I felt they [the staff at FCI] communicated very well...Loved my nurse. She was so sweet...aggressive antagonist approach.... Cheaper than Indiana because I was a self-pay and most people in Illinois have fertility coverage....They didn't have the best statistics. But I liked the people and I liked the facility.
I only did one cycle with Dr. Rapisarda. It was unsuccessful and we moved on to CCRM...I felt they [the staff at FCI] communicated very well...Loved my nurse. She was so sweet...aggressive antagonist approach.... Cheaper than Indiana because I was a self-pay and most people in Illinois have fertility coverage....They didn't have the best statistics. But I liked the people and I liked the facility.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I only did one cycle with Dr. Rapisarda. It was unsuccessful and we moved on to CCRM.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Do research.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I felt they communicated very well.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
aggressive antagonist approach.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Donna)
Loved my nurse. She was so sweet.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
They didn't have the best statistics. But I liked the people and I liked the facility.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
Decent. Cheaper than Indiana because I was a self-pay and most people in Illinois have fertility coverage.
6
Doctor
John Rapisarda
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
N/A
Age 26
2 IUI
PCOS
Income $100K - $199K
Consultant
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Unsuccessful
Dr. Rapisarda did an amazing job at explaining everything the first time we met him. He made us feel completely comfortable with my diagnosis and with our treatment. Every question we had he answered with integrity and never made us feel like a question wasn’t important. If it was important to us, it was important to him...if you’re looking for a dr that is good with PCOS or truly just cares about what you want, then Dr. Rapisarda is the one for you!...he had to keep increasing my progesterone pills because it was very low for each cycle... made me feel so comfortable and allowed me to feel like I was apart of the treatment plan
Laura [nurse at Fertility Centers of Illinois] is AMAZING. She is truly a gem, and I am so glad we found her. I emailed her well over 100 times (sometimes for silly things) and she always responded promptly and never made us feel like we were bothering her...Dr. Rapisarda And his team made me feel so comfortable and allowed me to feel like I was apart of the treatment plan and not just another number...Dr. Rapisarda did an amazing job at explaining everything the first time we met him. He made us feel completely comfortable with my diagnosis and with our treatment. Every question we had he answered with integrity and never made us feel like a question wasn’t important. If it was important to us, it was important to him...if you’re looking for a dr that is good with PCOS or truly just cares about what you want, then Dr. Rapisarda is the one for you!...he had to keep increasing my progesterone pills because it was very low for each cycle... made me feel so comfortable and allowed me to feel like I was apart of the treatment plan Doctor Nps
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda did an amazing job at explaining everything the first time we met him. He made us feel completely comfortable with my diagnosis and with our treatment. Every question we had he answered with integrity and never made us feel like a question wasn’t important. If it was important to us, it was important to him.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
if you’re looking for a dr that is good with PCOS or truly just cares about what you want, then Dr. Rapisarda is the one for you!
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr. Rapisarda And his team made me feel so comfortable and allowed me to feel like I was apart of the treatment plan and not just another number. His nurse Laura Borgeson was SO amazing, and answered all of my crazy questions and assured me every step of the way.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
I’m so sorry, I don’t remember what he prescribed me. I do know that he had to keep increasing my progesterone pills because it was very low for each cycle.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Laura Borgeson )
Laura is AMAZING. She is truly a gem, and I am so glad we found her. I emailed her well over 100 times (sometimes for silly things) and she always responded promptly and never made us feel like we were bothering her.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
Recurrent Pregnancy Loss
Income $100K - $199K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I’ve had 4 miscarriages, I ectopic and an unsuccessful transfer. Dr. Rap [John Rapisarda] has been so sensitive to what we’ve gone through while balancing an aggressive treatment plan in hopes of maintinf a pregnancy!... We went through every blood test, sonogram, ultrasound possible. Elected to do PGS testing as well as an ERA (mock trial)... He is so attentive to his patients! Personally calls with results when needed!
[Fertility Centers of IL- Chicago has] Friendly staff, flexible hours! Never had an issue getting in or when I had an emergency, I was seen right away and had a phone call from my doctor within minutes. Open 7 days a week in Chicago. Downside is you have to pay for parking... There’s been a lot of turnover with nurses which does make it difficult as a patient to feel a priority... A couple of times results weren’t provided to me and I had to call to follow up - everything was fine both times!
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
I’ve had 4 miscarriages, I ectopic and an unsuccessful transfer. Dr. Rap has been so sensitive to what we’ve gone through while balancing an aggressive treatment plan in hopes of maintinf a pregnancy!
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Trust your Dr, but speak up when you have concerns or questions
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He is so attentive to his patients! Personally calls with results when needed!
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
We went through every blood test, sonogram, ultrasound possible. Elected to do PGS testing as well as an ERA (mock trial)
Describe your experience with the nursing staff at Fertility Centers of Illinois (US Fertility Network clinic).
There’s been a lot of turnover with nurses which does make it difficult as a patient to feel a priority
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
Friendly staff, flexible hours! Never had an issue getting in or when I had an emergency, I was seen right away and had a phone call from my doctor within minutes. Open 7 days a week in Chicago. Downside is you have to pay for parking
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
ERA (mock trial) was not covered by insurance.
What specific things went wrong at Fertility Centers of Illinois (US Fertility Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Fertility Centers of Illinois (US Fertility Network clinic).
A couple of times results weren’t provided to me and I had to call to follow up - everything was fine both times!
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Endometriosis
Unexplained
European
Income $200K - $499K
Entrepreneur
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We felt we were under great care with Dr. Rapisarda. From beginning to end it seemed he felt very invested in making our dreams of becoming parents come true. He was very clear and supportive throughout the entire process. ... Dr Rapisarda was very caring throughout the entire process. He was upset when things didn't work and came up with a next plan of action so we felt we were always taken care of
It [Fertility Centers of Illinois] felt someone like a factory, just because it was so busy. But all of the staff was so nice and helpful. Also, I felt the location is kind of odd. Communication was great, I really enjoyed using the online portal. ... Unlike at other clinics I felt as though the nurses really new me and my journey. ... My insurance coverage is pretty good, so I just had to pay my out of pocket max and the rest was covered.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
We felt we were under great care with Dr. Rapisarda. From beginning to end it seemed he felt very invested in making our dreams of becoming parents come true. He was very clear and supportive throughout the entire process.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Dr Rapisarda was very caring throughout the entire process. He was upset when things didn't work and came up with a next plan of action so we felt we were always taken care of.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Nikki )
Unlike at other clinics I felt as though the nurses really new me and my journey.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
It felt someone like a factory, just because it was so busy. But all of the staff was so nice and helpful. Also, I felt the location is kind of odd. Communication was great, I really enjoyed using the online portal.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
My insurance coverage is pretty good, so I just had to pay my out of pocket max and the rest was covered.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2007 - 2012, Successful
NPS
10
NPS
10
Age 30 - 35
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. John Rapisarda] was great, I would seek care from him again. I always felt like he has time for us and was honest about pregnancy chances as well. Nothing bad to say. I felt cared for and that he used words we could understand without talking down to us.... He will work with you all the way and is compassionate.
They [Fertility Centers of IL-Lindenhurst] were great! They were compassionate and kind, as well as discreet. I do t remember anyone specifically since it was so long ago now. Sorry I can't remember more details. Can you please accept fewer characters since I don't have anything else to say?
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He was great, I would seek care from him again. I always felt like he has time for us and was honest about pregnancy chances as well. Nothing bad to say. I felt cared for and that he used words we could understand without talking down to us.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He will work with you all the way and is compassionate.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
Very caring, took time to answer all our questions.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
No idea. This was 10 years ago.
Describe your experience with the nursing staff at Fertility Centers of Illinois (US Fertility Network clinic).
I don't remember anything bad, they were kind.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
They were great! They were compassionate and kind, as well as discreet. I do t remember anyone specifically since it was so long ago now. Sorry I can't remember more details. Can you please accept fewer characters since I don't have anything else to say?
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
Sorry it was 10 years ago. However, I remember my insurance took care of most of it.
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
No, he was flexible.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Lindenhurst (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 32 - 35
6 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Our doctor [Dr. Rapisarda] recommended transferring one due to age and no known fertility issues...The time we were with Dr Rapisarda it was very personable and treated as if we were the most important patient. He was thorough and answered all my wife’s questions...He was kind, caring, and very thorough. He had no insight into why our iuis were not working other then we were using frozen sperm. When we hit the number of iuis needed for insurance to pay for ivf he fully supported us on that journey.
Strengths are that they [Fertility Centers of Illinois] are efficient. Weakness is mornings are a mass assembly line of a ton of women going through bloodwork and ultrasounds. Not most personable at times especially during busy mornings. The billing office was super helpful. They worked with us when our authorization for treatment was randomly lost. They helped us figure it out with insurance. They gave a 20% discount if we paid our balance in full. Another downside was not knowing the anesthesiologist was out of network so it was not covered at all. Never thought to ask as it was an in network provider and clinic.
How was your experience with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He was kind, caring, and very thorough. He had no insight into why our iuis were not working other then we were using frozen sperm. When we hit the number of iuis needed for insurance to pay for ivf he fully supported us on that journey.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
He may run a bit late but when you are with him you are the most important person in the world.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic)?
The clinic itself is an assembly line of bloodwork and ultrasounds. The time we were with Dr Rapisarda it was very personable and treated as if we were the most important patient. He was thorough and answered all my wife’s questions.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois (US Fertility Network clinic) and their degree of success.
We started with 3 unmedicated iuis and ovidrel trigger. Two of those we did back to back inseminations. All negatives so we added clomid and ovidrel trigger for two cycles. Also switched sperm donor. Still negative. Iui six was done with gonal f and ovidrel. Again negative. Moved to ivf. Pretty typical protocol of gonal f, menopur, and centricide. Retrieved 17 eggs. 10 mature and fertilized. Transferred one AA embryo on Day 5. Froze two on day 5. Froze anonyher on Day 6. Pregnant with a singleton. Gave birth 9 months later. Now did our consult for a FET for baby 2. Started birth control today. Will use lupron, estradiol, and PIO.
Describe your experience with your nurse at Fertility Centers of Illinois (US Fertility Network clinic). (Assigned nurse: Christy and Megan first cycle. Now Jenna)
All the nurses were kind. They delivered the really crappy news of not being pregnant very kindly. They managed my wife’s anxiety about things very patiently.
Describe your experience with Fertility Centers of Illinois (US Fertility Network clinic).
Strengths are that they are efficient. Weakness is mornings are a mass assembly line of a ton of women going through bloodwork and ultrasounds. Not most personable at times especially during busy mornings. The billing office was super helpful. They worked with us when our authorization for treatment was randomly lost. They helped us figure it out with insurance. They gave a 20% discount if we paid our balance in full. Another downside was not knowing the anesthesiologist was out of network so it was not covered at all. Never thought to ask as it was an in network provider and clinic.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois (US Fertility Network clinic).
We spent $8000 on ivf procedures total out of pocket after insurance.
Describe John Rapisarda's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois (US Fertility Network clinic).
Our doctor recommended transferring one due to age and no known fertility issues. We transferred one. Will transfer 1 for our FET due to quality of embryo.
10
Doctor
John Rapisarda
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fertility Centers of Illinois (US Fertility Network clinic)
Chicago/River North
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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