John Rinehart

Rinehart Fertility was a small clinic in the years I was treated there (2021-2022). I appreciated that it was a small staff and easier to develop rapport with the clinical team. They were very kind and caring.

I am currently still in Dr. John Rinehart's care and undergoing treatment. Since I was recommended to him I had high expectations. Dr. Rinehart and all of his staff treat their patients like humans. They are compassionate, very explanatory and any questions I had or issues with scheduling they were always there to help me. The only way I felt like a number is when they told us when the bill was due. We have to pay for the service the day we get the service. We were under the impression we could do payments or get the bill in the mail later. Unfortunately not.

My care team is always there for me. From the receptionist knowing my name on sight, to the nurses who treat me like friends. Dr. R always has a kind word and looks me in the eye.

My husband and I ended up having a horrible experience at RMI. We initially were with Dr. Nayak and thoroughly enjoyed our experience with her. However, when she went on leave we were informed that Dr. Rinehart would oversee our IVF process and was assured that we were in good hands and he had the experience and qualifications necessary to oversee our IVF process. I was told that Dr. Rinehart would meet with us before the egg retrieval and conduct the ultrasound. I brought my husband with as I thought he would enjoy meeting him as well but the experience was not what we had in mind. When Dr. Rinehart entered the room, he barely introduced himself, didn’t shake my husband’s hand and went straight to business of conducting the ultrasound. I didn’t feel that he took the time to read up on my case because for one, he read my previous ultrasound results incorrectly and I had to correct him. He also made a comment “that would only occur if you have endometriosis which you don’t” but if he read my history correctly, he would have seen that Dr. Nayak found signs of endometriosis from previous ultrasounds. After concluding that I had three follicles in my left ovary and zero in my right ovary, I was shocked that he wanted to go forward with IVF. When I asked him if IUI would be a better option, he indicated that IVF is more successful than IUI. While that may be true, my insurance covers only 2 IVF cycles. A doctor should take into consideration ones financial situation as it is a highly risky financial decision to proceed with IVF with only 3 follicles. After consulting with a nurse from Progyny, she agreed that number was low for egg retrieval. Additionally, after meeting with another doctor at a different fertility clinic and telling him our experience, he confirmed we made the right decision to not proceed with egg extraction with only 3 follicles. In our opinion, he wasn’t concerned about the success of my IVF round – he just wanted to get it over and done with. The most upsetting thing that occurred is when I asked him if it is normal to have an ovary produce no follicles. This is when he told me “Well you’re not normal. If you were, you would be sitting in an OB/GYN office instead of a fertility clinic.” That is absolutely uncalled for and he caused his patient to go home and cry. It is already emotionally difficult enough for women going through this process. The last thing I (or any other woman) deserves is for a doctor to tell her that she is not normal. I am disgusted with his behavior and lack of bedside manner. I highly caution any couple seeking fertility services to see this doctor.

Everyone in the office showed courtesy and was extremely helpful and understanding.

Dr Rinehart was direct and to the point. He took the time to talk to me and my fiance after each unsuccessful transfer and listen to my concerns. He does come off a bit pretentious (with his Harvard and John's Hopkins degrees and very data driven language).

Dr Rinehart makes you feel important and worthy of his time- he explains procedures and diagnoses with honesty and although blunt with percentages and likelihood of attaining what we hoped for - he is always open to discuss questions or concerns we had and wished us luck.

He sat down with us and let us show our emotion and reacted to it as he understood our concerns, fears, lack of hope and confusion. He responded with encouragement but also honest percentages and was very upfront about outcomes. He took the time to let us ask questions and made sure we understood what he was telling us.

Dr. Rinehart understood my concerns and took steps that made me comfortable and confident. I was very nervous and concerned and he put me at ease and LISTENED to me.

Dr spoke candidly about our options, always gave me step by steps regarding what would happen/what to expect before doing anything, knew my name, and took the time to answer our questions to our satisfaction.

We felt he wasn’t very invested in our success and at times going through the motions. In addition we had a horrible experience with the lab when they delivered the news that not one of our embryos made it to blast- they were cold and heartless delivering the news.

He knew who I was and our situation.

Dr. Rinehart's clinic was smaller, so I did feel cared for by him, however his demeanor is a bit more reserved and straight-forward, which I've met women that appreciated, but for me it felt a bit harsh. I was seeking a doctor who demonstrated a bit more empathy, and whether Dr. Rinehart felt this or not (I believe he did) he didn't show this very well.

Dr. Rinehart took his time with me and explained everything in full detail. He gave me all the info i needed to make my decision and how my outcome will go.

Dr. Rinehart and his staff were always personable and helpful. Every question was answered, every concern addressed. I got to know everyone personally as well as professionally. They recognized that while I was there for treatments, that I was a person with other facets to my life and could hold conversations about other things and not just infertility. They were great when I had to drag a child or two along. I never felt like I was being rushed out the door. I really felt like part of their family.

He was down to eart ... straight forward and explained in great details all the options Very good communicator, when one option didnt work he was willing to try another option

Staff and nurses were friendly and knew my name. Felt comfortable asking questions and never felt rushed.

I thought Dr Rinehart was very open, communicative and extremely knowledgeable. I found him compassionate and and encouraging yet realistic about our chances given my advanced age

The team there was incredible. The nursing staff was caring and very responsive.

He was always available to answer any of my questions which was a lot

He was very considerate of my time, feelings and health.