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Joy Hasseler (OB/GYN)

Obstetrics Gynecology & Infertility (OBGYN)

Rated 7.6
Strongly recommend: 2%Neutral: 98%7.6
2% strongly recommend
3 reviews
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
2.2
2.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Minnesota
Residency
U of Minnesota
Joy Hasseler (OB/GYN) works in 1 office at

Obstetrics Gynecology & Infertility (OBGYN)
Rated 9.1
Strongly recommend: 85%Don't recommend: 15%9.1

Explore Clinic
Edina
6405 France Avenue Suite W400
Edina, MN 55435
952-920-2730

3 patient reviews

Most Recent
Strongly Recommend
2%
Neutral
98%
Don't Recommend
0%
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
10
Age 29
3 IUI
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
1 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Review of
I only met with her [Dr. Joy Hassler] one time during the 3 cycles of IUI we did. That was disappointing however she had really done her homework on me and seemed to know her stuff... I really enjoyed dr hasseler. The only reasons we switched MDs is their clinic did not do IVF and we were ready to move forward with that. I felt like she truly listened to our needs and explained things in terms we could understand. She took her Time with us. I felt like in that moment we were her only patients and her sole focus was on us. We only saw her for our consultation appointment. All the US and IUIs were don’t by NPs- who were amazing! I know she directed he care from the background and reviewed labs but i wish should would’ve been a little more present during treatment.
Clinic [Obstetrics Gynecology & Infertility] ran in time. I was able to go on my lunch break for labs and an insem and I didn’t have any problems with them running late. They weren’t necessarily “open” on weekends but they did do IUIs in the morning-you couldn’t get labs drawn or see providers. It was clean and quiet. Staff were friendly.... The NPs did all of my US and IUIs. They were amazing! They were super friendly and able to answer all of my questions. I was so grateful for them
How was your experience with Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
I really enjoyed dr hasseler. The only reasons we switched MDs is their clinic did not do IVF and we were ready to move forward with that. I felt like she truly listened to our needs and explained things in terms we could understand. She took her Time with us. I felt like in that moment we were her only patients and her sole focus was on us. We only saw her for our consultation appointment. All the US and IUIs were don’t by NPs- who were amazing! I know she directed he care from the background and reviewed labs but i wish should would’ve been a little more present during treatment.
What's one piece of advice would you give a prospective patient of Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
My advice is the same despite who your doctor is... advocate for yourself! You are in charge of your care! If you don’t like something say it, if it is taking to long to Scheudle things or whatever keep pushing, keep calling until it is done the right way!
During treatment, were you treated like a number or a human with Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
I only met with her one time during the 3 cycles of IUI we did. That was disappointing however she had really done her homework on me and seemed to know her stuff
Describe the protocols Joy Hasseler (OB/GYN) used in your cycles at Obstetrics Gynecology & Infertility (OBGYN) and their degree of success.
We used oral clomid and ovidrel injections for our first IUI. Then I developed cysts and I requested to switch medications. We then used letrizole and ovidrel for the next two IUIs
Describe your experience with the nursing staff at Obstetrics Gynecology & Infertility (OBGYN).
The NPs did all of my US and IUIs. They were amazing! They were super friendly and able to answer all of my questions. I was so grateful for them
Describe your experience with Obstetrics Gynecology & Infertility (OBGYN).
Clinic ran in time. I was able to go on my lunch break for labs and an insem and I didn’t have any problems with them running late. They weren’t necessarily “open” on weekends but they did do IUIs in the morning-you couldn’t get labs drawn or see providers. It was clean and quiet. Staff were friendly.
Describe Joy Hasseler (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Obstetrics Gynecology & Infertility (OBGYN).
N/A
8
Doctor
Joy Hasseler (OB/GYN)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Obstetrics Gynecology & Infertility (OBGYN)
Edina
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
7
NPS
6
Age 34
Endometriosis
Unexplained
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Review of
We did 4 IUI's with Dr. Hasseler. For IUI you get a baseline on day three, and come back in fro another Follicle Ultrasound on day 12 to check lining and eggs. I presented "textbook" cycles and was able to do a trigger shot on day 12, and come in on day 14 for the insemination for each cycle we completed. First IUI I only used clomid for days 3-7. The second IUI was clomid plus estradiol 1/day . They explained they wanted to make the lining more "sticky" with the estradiol. The third was clomid, plus estradiol 2/day and vaginally and I developed a cyst. The fourth was clomid plus estradiol 2/day vaginally, I did not develop a cyst this time.
While the nurses [at OGI] who did the insemination are good, we did have one IUI where my husband's sperm showed zero motility... and they told us that when I called to say I had my period and needed to schedule the next IUI. Had they told us that after running his sample, we would have asked to submit another sample, not bothered with the IUI that month, or just gone home and had sex. It was incredibly frustrating that they didn't think about telling us that information ahead of time.
How was your experience with Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
She is knowledgeable and understanding of infertility. I believe she is very skilled, and when she did my endometriosis surgery, I felt like she was very thorough and wanted to get answers. Again, I just had a few times where I felt like I was just another patient.
What's one piece of advice would you give a prospective patient of Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
She knows her stuff, but she might not always be warm or the most caring doctor.
During treatment, were you treated like a number or a human with Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
Dr. Hasseler is very knowledgeable on the basics of infertility. While she is my primary care Gyno, I felt on a few occasions that my questions might be unexpected or a slowing her down from other patients.
Describe the protocols Joy Hasseler (OB/GYN) used in your cycles at Obstetrics Gynecology & Infertility (OBGYN) and their degree of success.
We did 4 IUI's with Dr. Hasseler. For IUI you get a baseline on day three, and come back in fro another Follicle Ultrasound on day 12 to check lining and eggs. I presented "textbook" cycles and was able to do a trigger shot on day 12, and come in on day 14 for the insemination for each cycle we completed. First IUI I only used clomid for days 3-7. The second IUI was clomid plus estradiol 1/day . They explained they wanted to make the lining more "sticky" with the estradiol. The third was clomid, plus estradiol 2/day and vaginally and I developed a cyst. The fourth was clomid plus estradiol 2/day vaginally, I did not develop a cyst this time.
Describe your experience with the nursing staff at Obstetrics Gynecology & Infertility (OBGYN).
My biggest criticism of OGI is the nursing staff at the Maple Grove office. I've been a patient in Edina for years, but the MG office is different. They don't communicate the next steps in IUI very well, you always have to ask or just know what you need to do next. While the nurses who did the insemination are good, we did have one IUI where my husband's sperm showed zero motility... and they told us that when I called to say I had my period and needed to schedule the next IUI. Had they told us that after running his sample, we would have asked to submit another sample, not bothered with the IUI that month, or just gone home and had sex. It was incredibly frustrating that they didn't think about telling us that information ahead of time. After that, we asked what his results were before even going in for the insemination appointment. I also had an HCG test there after my first IVF FET that was the worst blood draw I've ever had. First, they dind't have the orders and wanted to do a FSH test on me instead. Second, I've never had a problem with getting blood drawn, but the first nurse couldn't get the needle in my vein at all. She tried my other arm and same problem. A second nurse struggled as well and was ready to go back to the first arm before she finally was able to get the blood drawn.
Describe your experience with Obstetrics Gynecology & Infertility (OBGYN).
OGI is big, with lots of options for doctors, and consistently rated one of the best clinics in the state. For my annual exam and endometriosis diagnosis, it was great. For IUI's, so-so. They do not do IVF.
Describe the costs associated with your care under Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN).
We initially had to pay out of pocket for IUIs, and it was around $1,000 total. When we changed insurance, they covered up to three IUIs and it dropped to about $200-$400.
Describe Joy Hasseler (OB/GYN)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Obstetrics Gynecology & Infertility (OBGYN).
N/A
What specific things went wrong at Obstetrics Gynecology & Infertility (OBGYN)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at Obstetrics Gynecology & Infertility (OBGYN).
For one IVF FET, my IVF clinic (not OGI) sent orders for a depot luporn to be given at OGI, rather than my IVF clinic. When I called to make the appointment, I specifically said this was TSH check plus a depot lupron shot. When they called with an appointment reminder, I asked the nurse to confirm the depot lupron and she said she saw the note. When I showed up to check-in, they said asked if I was here for a TSH check and I added that I needed the depot lupron shot and the receptionist the note was there. When I got to the lab for my blood draw- they didn't have a depot lupron shot for me. I ended up having Walgreen's express order it for me and bringing it to my IVF clinic to be administered. Though the OGI nurse was nice, but all she offered was calling me when they heard back from my IVF clinic. I was very clear with her that I had confirmed this multiple times and was very disappointed with the confusion. If confirming they had the information three times isn't enough, i don't know what would have worked. Again, I think the doctors are great, but the clinic lost that order, and the nurses are not always skilled at their job or handling mistakes.
7
Doctor
Joy Hasseler (OB/GYN)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
6
Clinic
Obstetrics Gynecology & Infertility (OBGYN)
Edina
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
2017 - 2019, Consult
NPS
10
NPS
10
Age 26 - 28
Anovulation
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
In addition to her warm personality, she [Dr. Joy Hasseler] is also very knowledgeable about premature ovarian failure...She is very compassionate an empathetic, and tries to get to know you as a person...level of empathy is unlike any other doctor I've met. She is a great listener and is also willing to spend as long of time as needed to answer your questions. Even though I'm sure she has a busy schedule, she has never made me feel like an annoyance as I try to better understand my condition.
This clinic [Obstetrics Gynecology & Infertility] is an OBGYN clinic that specializes in infertility, so I would warn prospective patients that there will be pregnant women and couples in the waiting room with you, if that is a trigger. I am at the beginning of my infertility journey, so I am not 100% sure, but I think if you need IVF procedures, OGI refers you to another clinic...In addition to her warm personality, she [Dr. Joy Hasseler] is also very knowledgeable about premature ovarian failure...She is very compassionate an empathetic, and tries to get to know you as a person...level of empathy is unlike any other doctor I've met. She is a great listener and is also willing to spend as long of time as needed to answer your questions. Even though I'm sure she has a busy schedule, she has never made me feel like an annoyance as I try to better understand my condition.
How was your experience with Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
She is very compassionate an empathetic, and tries to get to know you as a person. In addition to her warm personality, she is also very knowledgeable about premature ovarian failure. Prior to Dr. Hassler, I has seen 3 difference doctors - ranging from a general practice doctor to other OBGYNs. None of them had ever had a patient with POF before and couldn't really answer any questions about my condition, which made me feel terrible. Dr. Hassler is the complete opposite.
What's one piece of advice would you give a prospective patient of Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
She is great!
During treatment, were you treated like a number or a human with Joy Hasseler (OB/GYN) at Obstetrics Gynecology & Infertility (OBGYN)?
Dr. Hassler's level of empathy is unlike any other doctor I've met. She is a great listener and is also willing to spend as long of time as needed to answer your questions. Even though I'm sure she has a busy schedule, she has never made me feel like an annoyance as I try to better understand my condition.
Describe your experience with Obstetrics Gynecology & Infertility (OBGYN).
This clinic is an OBGYN clinic that specializes in infertility, so I would warn prospective patients that there will be pregnant women and couples in the waiting room with you, if that is a trigger. I am at the beginning of my infertility journey, so I am not 100% sure, but I think if you need IVF procedures, OGI refers you to another clinic.
10
Doctor
Joy Hasseler (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Obstetrics Gynecology & Infertility (OBGYN)
Edina
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Review of

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