Rated 8.8
Strongly recommend: 81%Neutral: 12%Don't recommend: 8%8.8
81% strongly recommend
19 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.9
8.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Brown
Residency
Cornell
Fellowship
IVIRMA-NJ

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Julia Kim works in 1 office at

Spring Fertility San Francisco
Rated 8.9
Strongly recommend: 78%Neutral: 14%Don't recommend: 8%8.9

Explore Clinic
San Francisco
1 Daniel Burnham Court
San Francisco, CA 94109

19 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, 17 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
East Asian
Income $200K - $499K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr.] Julia Kim was very professional, courteous, informative, insightful...made sure to manage expectations with me well while answering any and all questions I had...seemed excellent at assessing monitoring appointments...standard protocol of medications and monitoring appointments
Spring [Fertility San Francisco] is 100% wonderful, a true gem. Everything from their facilities, to their team, to their team of doctors, were absolute top notch...They seem to take their jobs very seriously and take pride in their results, which I love. I literally have nothing negative to say
How was your experience with Julia Kim at Spring Fertility San Francisco?
Julia Kim was very professional, courteous, informative, insightful, and made sure to manage expectations with me well while answering any and all questions I had, no matter how extensive. She also seemed excellent at assessing monitoring appointments and giving me very exact expectations to have. I felt 100% taken care of.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Be prepared with the questions you have, be empowered about what you want, and come prepared with a list of what you want known, so you can use her time efficiently and have all of your questions answered.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Julia Kim listened very deeply to any of my concerns or questions, made sure to answer all of them, and was thorough, realistic, and comprehensive in responding. She also did a fantastic job with my monitoring appointments, helping me manage and set expectations the entire way, and gave me a "no surprises" treatment throughout my entire journey doing first-time egg freezing. She was efficient, capable, lent generous levels of expertise, and was generally great to work with.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
She followed a pretty standard protocol of medications and monitoring appointments throughout my cycle, including doses of Menopur, Gonal-F, and a trigger shot, following occasional monitoring appointments that became more regular as my trigger date approached. She did not make me take more medication than needed. She made sure I didn't have to order excessive amounts of medication, either, helping me save on cost.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Mikayla)
She responded right away, answered all of my questions, and went the extra mile to do phone calls and ensure I was well informed.
Describe your experience with Spring Fertility San Francisco.
Spring is 100% wonderful, a true gem. Everything from their facilities, to their team, to their team of doctors, were absolute top notch. Despite being my first time, I left with no hesitancy to do this again with Spring. They seem to take their jobs very seriously and take pride in their results, which I love. I literally have nothing negative to say -- they have it in the bag!
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility San Francisco.
N/A
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, 1 Egg Frozen
NPS
7
NPS
8
Age 34 - 35
1 Egg Freezing
Diminished Ovarian Reserve
East Asian
Income $100K - $199K
Business Executive
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Kim's warm demeanor and genuine care immediately put me at ease...demonstrated great professionalism and expertise...possesses a rare combination of compassion and empathy...Menopur & Follistim to stimulate egg growth. My eggs all grew around the same rate & size...Your time is pretty limited with her, although you can always use the portal to reach out.
From scheduling appointments to accessing medical records and documenting dosage for injections, the portal made managing my healthcare a breeze [at Spring Fertility San Francisco]...impressed by the nursing staff...warm welcome, attentive care, and expertise made my experience exceptional...
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim's warm demeanor and genuine care immediately put me at ease during what could have been a stressful time. Throughout my journey, Dr. Kim demonstrated great professionalism and expertise. Her depth of knowledge and attention to detail instilled a great deal of confidence in me, and I trusted her expertise implicitly. Not only is Dr. Kim incredibly skilled in her field, but she also possesses a rare combination of compassion and empathy. She truly understood the emotional rollercoaster that comes with fertility struggles.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Come prepared with questions that you have in every appointment with Dr. Kim. Your time is pretty limited with her, although you can always use the portal to reach out.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
I definitely didn't feel like just a number with Dr. Kim. She made sure to answer any questions that I had and took the time to call me to discuss my less than desirable results after my retrieval. All appointments move very quickly, very difficult to get quality time
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
Menopur & Follistim to stimulate egg growth. My eggs all grew around the same rate & size.
Describe your experience with the nursing staff at Spring Fertility San Francisco.
I'm was impressed by the nursing staff at Spring Fertility. Their warm welcome, attentive care, and expertise made my experience exceptional. They were always very responsive within the online portal and addressed my concerns quickly. Their dedication to personalized, professional care truly stands out, and I'm grateful that they were part of my healthcare journey.
Describe your experience with Spring Fertility San Francisco.
I'm very impressed by the modern patient portal & approach with Spring Fertility. From scheduling appointments to accessing medical records and documenting dosage for injections, the portal made managing my healthcare a breeze. appreciated the convenience of being able to communicate with my healthcare team, request prescription refills, and view test results all in one place. The clinic's investment in this technology significantly enhanced my overall experience, and I would highly recommend it to others seeking a streamlined and efficient healthcare solution. All the staff is great and very responsive. My only complaint was sometimes the Finance department was not very responsive when it comes to itemized receipts for reimbursement.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
one cycle $9K and medications ~$4K
7
Doctor
Julia Kim
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
8
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 11 Eggs Frozen
NPS
9
NPS
9
Age 34
1 Egg Freezing
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim provides quality service and is very trustworthy...felt she could have been a bit more communicative during the follow up visits...often only in the room for a few quick minutes and seemed to be in a rush...needs a bit more hand-holding and is less confident asking medical questions, it might be difficult for them...10 days of injections (Follistim, Ganirelix, and Menopur) with the trigger shot and retrieval. 13 eggs were retrieved and 11 were frozen.
[Spring Fertility San Francisco] is accessible, professional, and inviting. I would definitely recommend it to a new patient...weakness...various aspects of care (medical, nursing, obtaining medications, financial) all felt a bit siloed - I had to communicate with one person for finances, another for medications, etc., and it was a bit confusing...nurses were always available, very communicative, and personable/warm
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim provides quality service and is very trustworthy. The only reason I did not score her a 10 is that I felt she could have been a bit more communicative during the follow up visits - she was often only in the room for a few quick minutes and seemed to be in a rush. Overall, I thought my experience was great, but I can imagine that for someone who needs a bit more hand-holding and is less confident asking medical questions, it might be difficult for them.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Be proactive in asking questions (come prepared with the questions you want to ask).
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim was both warm and professional. During our initial visit, she made me feel very comfortable and explained everything very thoroughly and clearly. During my subsequent visits, I sometimes felt somewhat like a number because I felt that I often needed to advocate for myself by asking questions about what was happening during that visit, and she was often only in the room for a few minutes. However, I always felt like I could ask her or the nurses questions, and Dr. Kim always answered them very clearly and well. During the egg retrieval procedure, she did very much put me at ease and made the process as comfortable as possible.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
I believe I had a very standard egg retrieval process - 10 days of injections (Follistim, Ganirelix, and Menopur) with the trigger shot and retrieval. 13 eggs were retrieved and 11 were frozen.
Describe your experience with the nursing staff at Spring Fertility San Francisco.
The nurses were always available, very communicative, and personable/warm. Because I interacted with them more than with the doctor, I felt very much at ease during the whole process.
Describe your experience with Spring Fertility San Francisco.
The clinic is accessible, professional, and inviting. I would definitely recommend it to a new patient. The one weakness I would say is that the various aspects of care (medical, nursing, obtaining medications, financial) all felt a bit siloed - I had to communicate with one person for finances, another for medications, etc., and it was a bit confusing.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
I believe the total cost came out to ~$13,000, which I paid upfront and had reimbursed through Carrot.
9
Doctor
Julia Kim
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
0
NPS
2
Age 33
1 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
1st of 2 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I have less issue with Julia Kim and more issue with Spring Fertility itself...I was over stimulated in the cycle (25 days long), no in depth hormone workup was ever done to identify why I was suffering infertility...At the end of the cycle, my eggs stopped growing...resulting in no embryos. I don't blame Spring for not getting Embryos, but I am unsatisfied with the protocol they chose for my condition, which may have resulted in a different outcome...
Spring did not customize a treatment plan for me and looking back, feels like they used a one-size-fits-all treatment plan for woman my age...At the end of the experience, Spring did send me another patients genetic screening by accident, which caused lots of confusion...I absolutely loved the nursing staff and care coordinators at Spring...I didnt even realize I felt like I was treated "like a number" until meeting with my next dr...
How was your experience with Julia Kim at Spring Fertility San Francisco?
I have less issue with Julia Kim and more issue with Spring Fertility itself. It has grown way too big too quickly and they do not give you custom health care treatment. The nurses were amazing and I loved working with them. My new dr, who happens to be the president of the board of woman's fertility health in the US, based out of UCSF, advised me that the treatment plan was not the right plan for someone with my condition. I was over stimulated in the cycle (25 days long), no in depth hormone workup was ever done to identify why I was suffering infertility (Spring didnt care about getting to the cause of the problem). At the end of the cycle, my eggs stopped growing, which should have probably called to cancel the cycle, but we retrieved resulting in no embryos. I don't blame Spring for not getting Embryos, but I am unsatisfied with the protocol they chose for my condition, which may have resulted in a different outcome. Spring stimulated me as if I was a 25 year old with 30 follicles. I'm 32, with 5 follicles. The protocol should have been different.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Get multiple opinions before choosing to work with Spring.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
To me,. bedside manner is the least important thing to me. I didnt even realize I felt like I was treated "like a number" until meeting with my next dr at UCSF. Spring did not customize a treatment plan for me and looking back, feels like they used a one-size-fits-all treatment plan for woman my age. The advice of my new doctor was they the protocol was designed for someone with a completely different situation and someone with diminished ovarian reserve shouldnt have been on the treatment plan Spring had me on.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
My treatment started with birth control and stim suppressants. Followed by 5 days of clomid. (My body didnt respond to clomid because the birth control affected my body to much.) Then they started me on Gonal F (low dose) slowly increasing my dose daily as my body was still not responding to stimulation after the birth control. Finally as I got closer to 10mm diameter, After 9 days of Gonal, they added Menopure, followed by trigger on day 25 after my follicles reached and plateaued at 18mm for 2 days.
Describe your experience with your nurse at Spring Fertility San Francisco.
I absolutely loved the nursing staff and care coordinators at Spring. The communication and service was tenfold better than the coordination at UCSF.
Describe your experience with Spring Fertility San Francisco.
Strengths: Availability, Nursing Staff, Coordination Staff Weakness: Customized Treatment Plans. It felt like Spring did not care about solving your infertility problem they just cared about getting you into an IVF cycle.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
Retrieval was ~$15k Meds were $5k
What specific things went wrong at Spring Fertility San Francisco?
  • Failed to send your chart to another clinic
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Spring Fertility San Francisco.
At the end of the experience, Spring did send me another patients genetic screening by accident, which caused lots of confusion at UCSF. Luckily UCSF caught the error without the need for additional screening.
0
Doctor
Julia Kim
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
2
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kim is] extremely well-trained, smart, communicative, and warm...Dr. Kim is efficient (she has many patients), and if you don't have questions, she will be out the door before you know it. On the contrary, if you have questions, she will slow down and answer your questions thoroughly. She is extremely patient, so don't be afraid to ask her to repeat things if you don't understand, or feel confused....
my nurse Bridget [at Spring Fertility] was extremely responsive (via email and phone), and answered all my questions and concerns, and was with me every single step of the way. Truly the patient coordinators and nurses are probably what makes Spring really special and unique – it's VERY high-touch. They run the clinic like CLOCK-WORK which means you will be seen ON TIME...they over-communicate and tell you what to expect every step of the way...
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim, who has come from top medical schools on the East Coast was EXCELLENT, extremely well-trained, smart, communicative, and warm. The thing to know about Spring – they are the most scientifically rigorous which means they will err on the side of being conservative, and really increase all possible chances for you to have a successful IVF cycle. They do not employ practices unless they have been extremely well reviewed and replicated (for example, I wanted to do a blood test to see if I had endometriosis, and Dr. Kim said this specific diagnostic test was simply not reliable enough, even though other Dr.'s I had seen at other clinics suggested doing the test). I trusted her opinion and could see that the standards at Spring were much more elevated than other places (which is reflected in their success outcomes, as documented by the CDC). More importantly, after our first egg retrieval, Dr. Kim felt the results were OK (long story short, the embryos developed a little slowly), but not as great as they could be , and offered two tangible, scientifically reliable ways to tweak the protocol on the second round (surely enough, they worked and we ended up with higher quality embryos including an AA which we subsequently transferred and is now the baby in my womb!). Dr. Kim also consults with Dr. Tran (one of the founding docs, who multiple acupuncturists have told me is the best RE in the Bay Area, and has 20-30+ years of experience) about her cases. I loved this collaborative spirit at Spring, as having the eyes and expertise of multiple doctors on your case is a great added benefit. In a nutshell, I can't recommend Dr. Kim enough!
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Come prepared with questions ahead of time. Dr. Kim is efficient (she has many patients), and if you don't have questions, she will be out the door before you know it. On the contrary, if you have questions, she will slow down and answer your questions thoroughly. She is extremely patient, so don't be afraid to ask her to repeat things if you don't understand, or feel confused.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Julia Kim was warm, friendly, communicative, and took the time to explain things thoroughly and answer all our questions. She was patient and kind.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
My husband and I (both 35) tried to get pregnant for over a year, and it wasn't happening. Spring Fertility diagnosed us with tubal factor. After two egg retrievals, and one transfer, we now have six embryos including one that that has made us PREGNANT (yay!). As mentioned earlier, we started off with a basic baseline protocol (mid-follicular), which yielded good results. We yielded three BB euploids, but they had each developed slowly over 7 days instead of 5-6, which isn't ideal and we wanted to feel a little more cushion just in case, so we signed up for a second round. Dr. Kim tweaked the second round: (1) We did a mid-luteal protocol instead and (2) We dipped the eggs in calcium after retrieval, and as a result, we yielded three higher-quality euploids (AA, AB, BB) that developed in a more timely manner (5-6 days). Ultimately, we transferred the AA and I'm now pregnant! I'm also relieved to know I have five embroyos frozen for second baby in the future. Dr. Kim felt the results were OK , but not as great as they could be , and offered two tangible, scientifically reliable ways to tweak the protocol on the second round (surely enough, they worked and we ended up with higher quality embryos including an AA which we subsequently transferred and is now the baby in my womb!)
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Bridget)
Besides the scientific rigor (which will lead to better outcomes), I've NEVER had such a smooth and seamless patient care experience in my life with engaging with the medical system. Obviously, this is a private fertility clinic, but they really have service design down, and my nurse Bridget was extremely responsive (via email and phone), and answered all my questions and concerns, and was with me every single step of the way. Truly the patient coordinators and nurses are probably what makes Spring really special and unique – it's VERY high-touch. They run the clinic like CLOCK-WORK which means you will be seen ON TIME. An extremely punctual and organized place. I think this is because they have cracked having multiple teams (patient coordination vs. finance vs. medical record vs. doctors vs. nurses) and there is less overlap between these teams as there are in other clinics (where a receptionist is also the nurse, and also the person giving you financial quotes). There were so many nice touches during my egg retrieval, a warm blanket, a massage chair, and some chocolates at the end, I felt like I was at a spa! Another really great aspect of their service design is how they over-communicate and tell you what to expect every step of the way. It's not vague, like we'll get you the results in a "few days" - No, they give you a specific breakdown, Day 1, you will know how many mature eggs, Day 2, you will see fertilization rate, etc. coupled with daily calls from nurses so you understand your progress, and you're not dying of anxiety.
Describe your experience with Spring Fertility San Francisco.
Clinics strengths: organized, efficient, clean, punctual, high-touch, great service design, separate teams that work together, take in feedback, and delightful touches (warm blanket, chocolates, etc.) Clinic's weaknesses: Spring is slightly more premium than other clinics, in terms of pricing, so that may make it less accessible to others.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
$50,000 for everything (two retrievals + a transfer)
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 6 Eggs Frozen
NPS
10
NPS
10
Age 30 - 31
1 Egg Freezing
Latinx
Income $50K - $99K
Doctor
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kim was warm, addressed both me and my partner during the initial consultation, recognized my life context during the egg freezing process and asked about / worked with my scheduling constraints...easy to get in contact with throughout my treatment. When things did not go as planned, she explained the adjustments she recommended and the rationale for them. She has a great bedside manner...
Communication from the care team [at Spring Fertility] was always very clear, whether over email or over the phone. They were also very helpful when I had question...Nice clinic, spacious rooms, exam rooms all have a large screen in front of the exam table that projects the ultrasound so that you can see what the doctor sees. The clinic is well organized and well run.
How was your experience with Julia Kim at Spring Fertility San Francisco?
My experience with Dr. Kim was great. She took the time to answer all my questions thoughtfully, and was easy to get in contact with throughout my treatment. When things did not go as planned, she explained the adjustments she recommended and the rationale for them. She has a great bedside manner, and addressed both me and my partner during my initial consultation, which I appreciated. When I had questions about family planning with a same sex partner, she was very knowledgeable and I felt very comfortable asking her these questions. She did all but one of my ultrasounds and came in on her weekend off to do my retrieval. Overall a great experience!
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Your care team can help answer questions you might have, and you can always let them know you would like to speak with Dr. Kim if you have additional questions so they can book you a phone visit with her.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim was warm, addressed both me and my partner during the initial consultation, recognized my life context during the egg freezing process and asked about / worked with my scheduling constraints.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
Had a luteal phase, progesterone priming, then down regulation cycle with an agonist. Each time there was a change in approach, Dr. Kim discussed the rationale and why she recommended it, which was very helpful.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Bridget )
Communication from the care team was always very clear, whether over email or over the phone. They were also very helpful when I had question. I once sent an email after hours with a question about medications, expecting it wouldn't be answered right away, and my patient navigator Catherine sent me a reply because she was still in the office and wanted to make sure I was informed before taking my medication that night!
Describe your experience with Spring Fertility San Francisco.
Nice clinic, spacious rooms, exam rooms all have a large screen in front of the exam table that projects the ultrasound so that you can see what the doctor sees. The clinic is well organized and well run.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
$8,750 for an egg freezing cycle
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 41
2 IVF
Male Factor
PCOS
Middle Eastern
Income $200K - $499K
Operations
1st of 2 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim always treated us with kindness and respect during the entire process, from consultation through embryo transfer. Although she is extremely efficient with time management, we never felt rushed or prodded along. She knew all of the details of our cycle each time we had a visit with her...She's an incredibly smart, savvy, efficient and communicates well and to the point without any kind of lack or disregard to empathy - her bedside manner is great. Dr. Kim takes her time to explain things in a way that allows a non medically educated individual understand exactly what is going on. She was an absolute pleasure to work with and we will most certainly see her again when the time is right. In the meanwhile, we have been referring her to everyone who asks!
In comparison to the other IVF clinic I have worked with, Spring Fertility is much more efficient by leaps and bounds. From appointment times, to medical staff expertise, and state of the art lab conditions, to name a few, they are leading the pack...Our nurse coordinator, Bridget Handrahan, was amazing to work with. Communication was always timely and thorough - she was available anytime I reached out to her. She was the sweetest and most definitely played an integral role in making the experience at Spring one that we'll never forget!
How was your experience with Julia Kim at Spring Fertility San Francisco?
Having had 2 IVF cycle experiences with a doctor at another fertility clinic prior to consulting with Spring Fertility, working with Dr. Kim was an absolute breath of fresh air. She's an incredibly smart, savvy, efficient and communicates well and to the point without any kind of lack or disregard to empathy - her bedside manner is great. Dr. Kim takes her time to explain things in a way that allows a non medically educated individual understand exactly what is going on. She was an absolute pleasure to work with and we will most certainly see her again when the time is right. In the meanwhile, we have been referring her to everyone who asks!
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim always treated us with kindness and respect during the entire process, from consultation through embryo transfer. Although she is extremely efficient with time management, we never felt rushed or prodded along. She knew all of the details of our cycle each time we had a visit with her.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Bridget Handrahan)
Our nurse coordinator, Bridget Handrahan, was amazing to work with. Communication was always timely and thorough - she was available anytime I reached out to her. She was the sweetest and most definitely played an integral role in making the experience at Spring one that we'll never forget!
Describe your experience with Spring Fertility San Francisco.
In comparison to the other IVF clinic I have worked with, Spring Fertility is much more efficient by leaps and bounds. From appointment times, to medical staff expertise, and state of the art lab conditions, to name a few, they are leading the pack.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
2 Embryo Freezing
Poor Egg Quality
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim far exceeded expectations. We were fairly nervous considering our age, but Dr. Kim had a plan for us and executed it flawlessly to give us great results. The experience was far better than expected and we would recommend Spring Fertility and more importantly, Dr. Kim, to our family or closest friends...incredibly thoughtful and knowlegable doctor. She was by our side every step of the way and we never had any doubts about the process or results. She explained everything clearly and concisely and we were incredibly confident trusting her in the entire process.
Spring Fertility is a great clinic to work with. The entire team is incredibly knowledgable, helpful, compassionate and dedicated to the patient and the success of their fertility treatment. I can't say enough positive things about Dr. Kim, Bridget and the MAs and nurses we worked with...[nurse] Bridget was nothing short of incredible. Always available and knowledgable even when things went wrong (pharmacy screwed up medication order) and helped us through a difficult time.
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim far exceeded expectations. We were fairly nervous considering our age, but Dr. Kim had a plan for us and executed it flawlessly to give us great results. The experience was far better than expected and we would recommend Spring Fertility and more importantly, Dr. Kim, to our family or closest friends.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Dr. Kim is an expert in her field, proven by her results, and I would recommend her experience and knowledge for fertility processes to anyone.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim is an incredibly thoughtful and knowlegable doctor. She was by our side every step of the way and we never had any doubts about the process or results. She explained everything clearly and concisely and we were incredibly confident trusting her in the entire process.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
We were worried about our age, but Dr. Kim had a plan specifically for us that provided marvelous results. I would recommend her expertise to anyone.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Bridget)
Bridget was nothing short of incredible. Always available and knowledgable even when things went wrong (pharmacy screwed up medication order) and helped us through a difficult time.
Describe your experience with Spring Fertility San Francisco.
Spring Fertility is a great clinic to work with. The entire team is incredibly knowledgable, helpful, compassionate and dedicated to the patient and the success of their fertility treatment. I can't say enough positive things about Dr. Kim, Bridget and the MAs and nurses we worked with.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
The money spent was worth the results.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2024, Unknown Success
NPS
10
NPS
10
Age 34 - 36
3 IVF
East Asian
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[dr. Julia Kim is] very to-the-point which I like. No sugar coating of what happened etc...visits are usually quick...was respectful and professional...doing IVF because we are both carriers of a genetic disorder...prefer minimal drugs in my protocols which Dr Kim has been happy to oblige with.
Strengths [of Spring Fertility San Francisco] - Clinic environment is nice, staff are professional, schedules are organized. It's a pretty tightly-run ship. Weaknesses - Probably the cost? We are paying out of pocket for all treatments. Otherwise I don't really have much to nitpick on...Bridget my coordinator is amazing.
How was your experience with Julia Kim at Spring Fertility San Francisco?
She's very to-the-point which I like. No sugar coating of what happened etc. It's a good fit for me. My visits are usually quick and so are the calls with Dr Kim. We are still trying transfers so hoping for success soon.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Dr Kim is good if you want to-the-point advice and visits.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Doctor was respectful and professional
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
We are doing IVF because we are both carriers of a genetic disorder. We don't have any known fertility issues. I prefer minimal drugs in my protocols which Dr Kim has been happy to oblige with.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Bridget )
Bridget my coordinator is amazing. She responds quickly and is always on top of things. I've never met her in person but she's great.
Describe your experience with Spring Fertility San Francisco.
Strengths - Clinic environment is nice, staff are professional, schedules are organized. It's a pretty tightly-run ship. Weaknesses - Probably the cost? We are paying out of pocket for all treatments. Otherwise I don't really have much to nitpick on.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
Egg retrievals and embryo creation were about $20,000 each round (excluding drugs). We also did PGT-A and PGT-M because my partner and I are both carriers of the same genetic disease. Transfers are $6,000 each round (excluding drugs).
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility San Francisco.
I believe Spring mostly transfers 1 embryo each time.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 40 - 41
2 IVF
South Asian
Income $500K+
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Kim was very approachable and available for any questions through out the treatment cycle...personality and approach put me at ease and gave me the confidence that I am under the best care possible...ensured all of the key communications happened over a phone call and she personally called me all times.
Strengths [of Spring Fertility San Francisco]: Cleanliness, the entire staff is aware of your case (what I mean here is when I had blood draws I had different nurses each time but they all seemed like part of one team), punctuality when it comes to appointments...Approximately 45k excluding medications
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr Kim was very approachable and available for any questions through out the treatment cycle. Her personality and approach put me at ease and gave me the confidence that I am under the best care possible. She ensured all of the key communications happened over a phone call and she personally called me all times.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Trust her expertise and leverage her amazing team to make this process easy on you. No question is out of bounds, communicate your concerns if any and know she is your biggest advocate in this process.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
We went into IVF with no prior research, the team truly provided a very personalized treatment and was very supportive when we did not get any viable embryos
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
I do not recall specific information.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Bridget )
IVF is a lonely journey, Bridget was my partner through out the way. There were times I seek-ed comfort in talking to her over my own partner
Describe your experience with Spring Fertility San Francisco.
Strengths: Cleanliness, the entire staff is aware of your case (what I mean here is when I had blood draws I had different nurses each time but they all seemed like part of one team), punctuality when it comes to appointments
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
Approximately 45k excluding medications
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility San Francisco.
Not applicable
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 35
2 Embryo Freezing
Poor Egg Quality
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim is a rising star in the world of fertility. I recommend her to everyone and any one as much as I can. To say she goes above and beyond is not enough to describe how hard Dr. Kim works. She is relentless. She treats every patient as though you were a family member or sister...it's definitely a roller coaster of a process. every step can be nerve wracking and anxious which is entirely normal, but rest assured you are in very good hands with Dr. Kim
All staff and team members [at Spring Fertility] cared greatly. always warm, pleasant and friendly...Strengths - incredibly organized! Staff is very professional from the admins at the desk to the medical assistants. Clean facilities. Staff are very skilled and knowledgeable. Each step is very clear and well guided...To say my nurse Bridget was organized is an understatement. I was very disorganized and truly relied on all of Bridget's amazing help and assistance every step of the way
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim is a rising star in the world of fertility. I recommend her to everyone and any one as much as I can. To say she goes above and beyond is not enough to describe how hard Dr. Kim works. She is relentless. She treats every patient as though you were a family member or sister.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
it's definitely a roller coaster of a process. every step can be nerve wracking and anxious which is entirely normal, but rest assured you are in very good hands with Dr. Kim and her incredible staff
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
All staff and team members cared greatly. always warm, pleasant and friendly
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
I had poor egg quality which resulted in going through 2 cycles. I'm not entirely sure of the strategy utilized in the second cycle but boy did it work! My husband and I feel very reassured by our second result
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Bridget)
To say my nurse Bridget was organized is an understatement. I was very disorganized and truly relied on all of Bridget's amazing help and assistance every step of the way
Describe your experience with Spring Fertility San Francisco.
no weakness. Strengths - incredibly organized! Staff is very professional from the admins at the desk to the medical assistants. Clean facilities. Staff are very skilled and knowledgeable. Each step is very clear and well guided.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
approximately 20k each cycle
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility San Francisco.
not at that step
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2024, Successful
NPS
10
NPS
10
Age 37 - 39
3 IUI
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim is able to present academic and complex scientific information in a clear and relatable way...warm and approachable...went out of her way our first appointment to diagram, break down and relate information to me about treatment and options that allowed me to feel in control.
[Spring Fertility San Francisco] is conveniently located in the heart of San Francisco and easily accessible. The care team...are easy to work with, responsive and friendly...team is a well-oiled machine and is on the cutting edge of research and science...they remain human and warm and connected to their patients as well
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim is able to present academic and complex scientific information in a clear and relatable way. She's warm and approachable but not one to gloss over realities or facts, which was a balance I thrived under. She went out of her way our first appointment to diagram, break down and relate information to me about treatment and options that allowed me to feel in control. The ball was always in my court but I felt that she was actively supporting me and helping me navigate at every step of the way.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Don't be hesitant or shy about opening up. I was worried I might be judged for wanting to continue to live a full and happy life while on my fertility journey - I received compassion and understanding when I opened up about personal and professional goals that I wanted to balance along with having a baby.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim considered not only my health and test results as data points but also my personal and professional goals. When I first sought out Dr. Kim's care, I was actively training for a marathon. Instead of spooking me or forcing me into care at that point in time - regardless of my AMH levels, etc - Dr. Kim heard my personal aspirations and encouraged me to enjoy my training. She supported me in building a healthy, happy and balanced life that I believe ultimately benefitted my fertility journey in the long run. I also fully trust that if Dr. Kim had thought it wise for me to suspend my running or change any of my lifestyle because of my fertility goals, she would have been kind and clear in delivering that message.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
At the start of each menstrual cycle, I would attend an appointment for a baseline ultrasound. Based on that reading, I would start a 5-day course of Clomid to grow and mature my follicles. At day 10-12 of my menstrual cycle, I would have another ultrasound and then be prescribed a "trigger shot" of Letrizole and timed intercourse, before coming back to the clinic on day 14 or so for the IUI.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Audrey Krall)
I worked with Audrey Krall on Dr. Kim's team for 2 of my 3 IUI rounds, along with Dr. Kim. Audrey is caring and personable and I fully trusted her expertise. She as able to answer questions adeptly and a constant presence through our entire treatment.
Describe your experience with Spring Fertility San Francisco.
The clinic is conveniently located in the heart of San Francisco and easily accessible. The care team - from reception to finance to patient coordinators - are easy to work with, responsive and friendly. While the prospect of starting on a fertility journey is daunting, the Spring team is a well-oiled machine and is on the cutting edge of research and science. However, they remain human and warm and connected to their patients as well. The space is very SF and they've built a community of sorts with their patients.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
I used fertility benefits through my husband's employer to pay for our treatments. I paid for initial bloodwork and genetic screening out of pocket before we triggered the fertility benefits.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 16 Eggs Frozen
NPS
7
NPS
9
Age 31
1 Egg Freezing
East Asian
Income $200K - $499K
Engineer
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kim had great bedside manner and was warm and attentive...appointments with her were extremely speedy, and didn't leave much space for me to think on the spot...was knowledgeable, a clear and warm communicator, and I'm satisfied with the results of my egg retrieval...Menopur Follistim Very little ganarelix was needed
Strengths [of Spring Fertility San Francisco] are that facilities are modern and clean...very clear and prompt communication...Staff was always warm and welcoming... appointments were on time and speedy, which is great for monitoring and blood draws. Less great...doctor since they literally will see you for about 5 minutes or less during monitoring.
How was your experience with Julia Kim at Spring Fertility San Francisco?
Overall I had a good experience with Dr. Kim. She was knowledgeable, a clear and warm communicator, and I'm satisfied with the results of my egg retrieval. Visits with her did seem speedy due to the scheduling of the clinic, but she answered any questions I had in detail if I asked.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Do your research on egg freezing ahead of time. Be prepared to advocate for yourself if you have questions or concerns. I trust Dr. Kim to have shared medically relevant information with me, but getting enough knowledge for my own peace of mind required my own effort.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim had great bedside manner and was warm and attentive. However appointments with her were extremely speedy, and didn't leave much space for me to think on the spot. If I hadn't done my research and been prepared with questions, I don't think I'd have been able to ask in the time she was with me.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
Menopur Follistim Very little ganarelix was needed Started cycle after ovulation Ended up needing about 14 days of shots We upped the dosages since my ovaries responded slowly, and one of them responded faster than the other, which is why my retrieval count was lower than desired.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Sam)
I honestly don't remember very well, but once I started my cycle the nursing staff was very attentive. My initial coordinator who was scheduling me for my cycle was not as responsive as I would have liked.
Describe your experience with Spring Fertility San Francisco.
Strengths are that facilities are modern and clean, very clear and prompt communication once cycle started, on-site blood work done by good techs. Staff was always warm and welcoming, every experience was a pleasant and efficient one. All appointments were on time and speedy, which is great for monitoring and blood draws. Less great for if you want some face time with your doctor since they literally will see you for about 5 minutes or less during monitoring.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
About 16k out of pocket
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility San Francisco.
N/A
7
Doctor
Julia Kim
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 20 Eggs Frozen
NPS
10
NPS
10
Age 30
2 Egg Freezing
European
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim was very helpful and positive...was empathetic about the disappointing results and helpful in outlining next steps...asked thoughtful questions throughout my cycles...answered all of my questions throughout my cycle and was great at navigating a complicated schedule
[Spring Fertility San Francisco] is conveniently located and has a good space...were very accommodating to needing to be laying down while getting my blood taken...only thing that I didn’t love was that the lab could see into the surgical area waiting room...Mikayla was great at communicating, answering questions and working with stork club coverage.
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim was great. I had a not so great result from the first cycle that we were both disappointed in. She was great at handling my concerns and explaining the next steps we could take. She answered all of my questions throughout my cycle and was great at navigating a complicated schedule. I was able to have amazing results for my second cycle.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
I know there had been some recent changes where you might see Dr. Kim at every appointment I’d recommend communicating with the team if this brings any concerns. I had Dr.Kim a majority of the time, but if you see another doctor on a potential trigger date you can hear about the trigger later in day than would be ideal for planning purposes. If you are using their in home nurse partner make sure you communicate that with your team.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim was very helpful and positive after a not so ideal first cycle. She was empathetic about the disappointing results and helpful in outlining next steps. She asked thoughtful questions throughout my cycles.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
I had a pretty standard plan that was adjusted for the second cycle to slow down to encourage maturation at a similar pace since I had huge spread the first cycle.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Mikayla )
Mikayla was great at communicating, answering questions and working with stork club coverage.
Describe your experience with Spring Fertility San Francisco.
The clinic is conveniently located and has a good space. They were very accommodating to needing to be laying down while getting my blood taken. The only thing that I didn’t love was that the lab could see into the surgical area waiting room.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
I had Stork Insurance so I was only had to pay 2,000 about, plus in home nursing.
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility San Francisco.
Not applicable.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, 14 Eggs Frozen
NPS
9
NPS
9
Age 35
1 Egg Freezing
European
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim was very trustworthy and professional...Super knowledgeable and willing to answer any question. She is pretty quick moving though, and clearly has a very busy cadence to her day so definitely come prepared with your questions in mind...When I told her I didn't want antibiotics during my procedure, she explained the risks but allowed me to go that route anyways...Follistim and Menopur. They ended up using more Follistim than is normal and less Menopur...
Spring is clearly a well-oiled machine. The waiting room was busy every time I was there and they do a brisk business...Overall communication with the clinic was good. Basically every piece of information was relayed twice (via the portal and phone/voicemail). So that was convenient...I made it clear during my initial consultation that I wanted to get moving on the process ASAP so I could be done before Thanksgiving. And they totally made it happen...
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim was very trustworthy and professional. She is clearly an expert in the fertility arena and I felt good with her at the helm. We got a great outcome, so happy overall! When I told her I didn't want antibiotics during my procedure, she explained the risks but allowed me to go that route anyways. Glad I did, it would have been unnecessary!
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Come with your questions ready to go. She will answer anything but is hyper efficient and doesn't have much time.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim was great. Super knowledgeable and willing to answer any question. She is pretty quick moving though, and clearly has a very busy cadence to her day so definitely come prepared with your questions in mind. There won't be a lot of time to think through it in the moment.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
I was on Follistim and Menopur. They ended up using more Follistim than is normal and less Menopur. Not really sure why, but the outcome was good so I guess they were right in doing so! I also only had one of the two trigger shots because they were worried about OHSS. I was nervous about giving myself injections but it really is much easier than it seems! The needles are super tiny and you don't feel them go in much.
Describe your experience with Spring Fertility San Francisco.
Spring is clearly a well-oiled machine. The waiting room was busy every time I was there and they do a brisk business. I viewed this as a positive, as they clearly are experts and know what they are doing. I made it clear during my initial consultation that I wanted to get moving on the process ASAP so I could be done before Thanksgiving. And they totally made it happen! Overall communication with the clinic was good. Basically every piece of information was relayed twice (via the portal and phone/voicemail). So that was convenient.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
Total cost when all was said and done was $12,800. $3700 of that was medication. I have about $600 worth of medicine left over, so will just give those a friend most likely.
9
Doctor
Julia Kim
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 39
2 IVF
PCOS
European
South Asian
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I liked Dr. Kim from our first virtual meeting, we met with a few doctors before we chose which one we'd move forward with. She was direct, explained things to us and made sure we followed. She was based in sound science but gave us suggestions on things that might help. She was really like a partner in our process...If you are looking for someone who will be really direct on what will and won't work- she's the right Dr. for you...She walked me through the things I'd be up against with age and PCOS. She shared specific statistics for both me and my husband. She then walked us through the proposed plan for starting and then why she made changes in second round.
[My nurse at Spring Fertility] was EXCEPTIONAL. She responded with compassion, handled my hormonal mood shifts and psychotic focus on work to distract myself with care. She has checked in numerous times since we've left their care with active pregnancy. She truly cared about us as a couple...Strenths: Clean, Convenient, Easy to get to, easy to schedule and make shifts. I live in the Bay and moved from SF to East Bay during treatments and it was seamless with my care options between the locations. Weaknesses: none that I can specifically point out, I loved the concierge care. Maybe the phlebotomists could be a bit stronger- I got poked quite a few times and that doesn't seem to happen at my OB office!
How was your experience with Julia Kim at Spring Fertility San Francisco?
I liked Dr. Kim from our first virtual meeting, we met with a few doctors before we chose which one we'd move forward with. She was direct, explained things to us and made sure we followed. She was based in sound science but gave us suggestions on things that might help. She was really like a partner in our process.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
If you are looking for someone who will be really direct on what will and won't work- she's the right Dr. for you.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Her team is super supportive and really wonderful to work with. So grateful for her and Bridget.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
She walked me through the things I'd be up against with age and PCOS. She shared specific statistics for both me and my husband. She then walked us through the proposed plan for starting and then why she made changes in second round.
Describe your experience with your nurse at Spring Fertility San Francisco. (Assigned nurse: Bridget Handrahan)
She was EXCEPTIONAL. She responded with compassion, handled my hormonal mood shifts and psychotic focus on work to distract myself with care. She has checked in numerous times since we've left their care with active pregnancy. She truly cared about us as a couple.
Describe your experience with Spring Fertility San Francisco.
Strenths: Clean, Convenient, Easy to get to, easy to schedule and make shifts. I live in the Bay and moved from SF to East Bay during treatments and it was seamless with my care options between the locations. Weaknesses: none that I can specifically point out, I loved the concierge care. Maybe the phlebotomists could be a bit stronger- I got poked quite a few times and that doesn't seem to happen at my OB office!
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
Unsure- my insurance covered
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility San Francisco.
We didn't discuss
10
Doctor
Julia Kim
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 36 Eggs Frozen
NPS
10
NPS
10
Age 37
1 Egg Freezing
European
Income $100K - $199K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Julia Kim was kind, patient, and knowledgeable throughout the entire process. She took the time to answer all of my questions and made me feel comfortable every step of the way...(37yo)...quickly assess my condition with the first Ultrasound visit...regular protocol
[Spring Fertility San Francisco] truly prioritizes efficiency...fast process and timely feedback from their doctor...entire process, from initial consultation to follow-up appointments, was incredibly efficient. I never had to wait long for my appointments, and the staff was always prompt and organized.
How was your experience with Julia Kim at Spring Fertility San Francisco?
I recently (last Year) underwent the egg retrieval process with Dr. Joulia Kim, and I cannot express enough gratitude for the care and attention I received. Including accommodating the options around my travels. Dr. Julia Kim was kind, patient, and knowledgeable throughout the entire process. She took the time to answer all of my questions and made me feel comfortable every step of the way. I would highly recommend Dr. Julia Kim to anyone seeking fertility treatment.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Just go there and ask all the questions you have, she will be happily address all of them
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
I am not super young (37yo), but with Dr. Kim, we could quickly assess my condition with the first Ultrasound visit, and then we waited for my cycle to start the medications. It seemed like the regular protocol
Describe your experience with Spring Fertility San Francisco.
I recently had the opportunity to visit a clinic that truly prioritizes efficiency, and I must say it is an excellent choice for individuals who value a fast process and timely feedback from their doctor. One of the standout aspects of this clinic is the speed at which they operate. The entire process, from initial consultation to follow-up appointments, was incredibly efficient. I never had to wait long for my appointments, and the staff was always prompt and organized. This level of efficiency was particularly important to me as I wanted to minimize any unnecessary delays or waiting periods. Moreover, the doctors at this clinic are exceptional in their ability to provide timely feedback. They were always available to answer my questions and address any concerns I had throughout the entire treatment process. Their responsiveness and willingness to explain clearly made me feel valued as a patient and helped alleviate my anxieties. In addition to their focus on efficiency, the clinic also maintains a high standard of care. The doctors and staff are not only efficient but also compassionate and understanding. They took the time to listen to my needs and concerns, ensuring that I felt comfortable and supported throughout my journey. Overall, I highly recommend this clinic to anyone who values a fast and efficient process without compromising on the quality of care. The combination of their focus on efficiency, timely feedback from doctors, and compassionate approach makes them an excellent choice for individuals seeking a seamless and effective healthcare experience.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
do not rememeber
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
European
Ashkenazi Jewish
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim is very professional, has good bedside manner, is easy to talk to, approachable, and also very knowledgeable...She put me at ease...appreciated her positive but realistic & straightforward outlook / approach...start the IVF stimulation in the middle of my cycle vs. right when my period started since it yielded better results from her experience
[Spring Fertility San Francisco] is very efficient, which is great, but sometimes you feel rushed...liked that the clinic uses an app to make communication easy...sometimes I wanted to talk to someone on the phone vs. messages on an app...entire staff was helpful, kind, compassionate, and a pleasure to work with.
How was your experience with Julia Kim at Spring Fertility San Francisco?
Dr. Kim is very professional, has good bedside manner, is easy to talk to, approachable, and also very knowledgeable. She put me at ease and I appreciated her positive but realistic & straightforward outlook / approach.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Julia is great!
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim remembered my "story" of why I ended up at her clinic & interested in IVF. Always spent the time to listen to my questions and concerns during appointments.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
I think my protocol was very standard, same with dosing. Dr. Kim had be start the IVF stimulation in the middle of my cycle vs. right when my period started since it yielded better results from her experience, it worked well for me.
Describe your experience with your nurse at Spring Fertility San Francisco.
The entire staff was helpful, kind, compassionate, and a pleasure to work with.
Describe your experience with Spring Fertility San Francisco.
Clinic is very efficient, which is great, but sometimes you feel rushed. I liked that the clinic uses an app to make communication easy, however sometimes I wanted to talk to someone on the phone vs. messages on an app.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
We had insurance coverage for the first round, I think we paid ~$12k out of pocket.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
European
Ashkenazi Jewish
Income $500K+
Marketer or PR
1st of 2 Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim was warm, knowledgeable, and an incredible partner through this process...I would send anyone I loved to her. She fully understood our goals, did not gaslight nor belittle me, spent time answering every single question I had. I loved her. I even asked her questions on behalf of friends going through similar treatments!
The [Spring Fertility] clinic is GORGEOUS and they are VERY efficient. All my appointments started on time and I never had to wait for a nurse or blood draw. The only hard thing was getting the first appointment. I had to call a few times to get them to call me back...[nursing staff] emails were very clear and they were quick to reply to any questions/concerns I had.
How was your experience with Julia Kim at Spring Fertility San Francisco?
I would send anyone I loved to her. She fully understood our goals, did not gaslight nor belittle me, spent time answering every single question I had. I loved her. I even asked her questions on behalf of friends going through similar treatments!
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility San Francisco?
Keep it up!
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility San Francisco?
Dr. Kim was warm, knowledgeable, and an incredible partner through this process.
Describe the protocols Julia Kim used in your cycles at Spring Fertility San Francisco and their degree of success.
I do not
Describe your experience with the nursing staff at Spring Fertility San Francisco.
Their emails were very clear and they were quick to reply to any questions/concerns I had.
Describe your experience with Spring Fertility San Francisco.
The clinic is GORGEOUS and they are VERY efficient. All my appointments started on time and I never had to wait for a nurse or blood draw. The only hard thing was getting the first appointment. I had to call a few times to get them to call me back.
Describe the costs associated with your care under Julia Kim at Spring Fertility San Francisco.
I have progony to the costs were minimal.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility San Francisco
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5