She [Dr. Kasey Reynolds] was kind but my care was absolutely not individualized. Concerns were ignored...I was told if we kept going, we'd "do the same protocol over and over until I got pregnant". I felt like we wasted our embryos based off a simple issue that was not being addressed. She was kind, but I wish after the first failed cycle she would have done more for us and not failed us...My labs should have been followed closely and they weren't.
[Bethesda Fertility Center] Communication is awful! Financial coordinator was not friendly or helpful when I needed help. Front desk was always nice. I needed assistance and it took over a month for the financial coordinator to get back with me after calling and messaging multiple times...[nurse] Did not communicate with doctor regarding my concerns. Blew those off. Acted like knew the answers to my problems but really it should have been ran by the doctor. Did a great job explaining how to give meds. Fast to respond on portal. Overall kind person. Just did not feel like my care was looked out for.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Care was not individualized and all my concerns were ignored. I was told if we kept going, we'd "do the same protocol over and over until I got pregnant". I felt like we wasted our embryos based off a simple issue that was not being addressed. She was kind, but I wish after the first failed cycle she would have done more for us and not failed us.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Look at each patient individually. May be those that don't respond to meds, look at other options. Don't keep trying the same thing over and over.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She was kind but my care was absolutely not individualized. Concerns were ignored.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
I did two medicated cycles and an ERA. I did not respond well to all 3 of these. I should have been offered a modified natural cycle after the second cycle didn't respond well. Something needed to be changed and it wasn't. My labs should have been followed closely and they weren't.
Describe your experience with your nurse at Bethesda Fertility Center (closed). (Assigned nurse: Tiffany)
Did not communicate with doctor regarding my concerns. Blew those off. Acted like knew the answers to my problems but really it should have been ran by the doctor.
Did a great job explaining how to give meds. Fast to respond on portal. Overall kind person. Just did not feel like my care was looked out for.
Describe your experience with Bethesda Fertility Center (closed).
Communication is awful! Financial coordinator was not friendly or helpful when I needed help. Front desk was always nice.
I needed assistance and it took over a month for the financial coordinator to get back with me after calling and messaging multiple times.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
$16,000 for egg retrieval, $3,000 per FET, $600 for ERA in office. Labs/ultrasound/visits billed to insurance so not included in the $16,000
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
I had low estrogen levels that resulted in 2 failed FETs. Another clinic said they would have never transferred with my issues with lining and low estrogen. They refused to acknowledge this and told me they'd do the same thing over and over until I got pregnant. Not individualized care and after two cycles, didn't see the issue and offer to do something to change outcome.
I felt like Dr. Reynolds treated me as a friend. Obviously I was her patient but she didn’t make it feel that way. I felt like I could tell her anything and she would understand and help me through it...I have a lot of anxiety and after conversations with her I immediately feel better. She is super accessible and easy to get in touch with for questions and concerns...she changed my protocol for my second round and it was way more successful...
I’ve had excellent experiences with the staff [at Bethesda Fertility Center]. I have worked with Patty [nurse] for all of my 3 rounds so far and we have become good friends. She is super helpful and does her job well...It’s a beautiful and welcoming office. All of the staff is nice. Everyone is helpful...I wish was different but isn’t a huge deal is that payments could be broken up into increments...
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds is one of the best physicians I have ever seen. She cares so much and at every appointment I feel valued and listened to. She consistently goes above and beyond for me. And I feel like she is a friend. She is funny and empathic and the only doctor I will trust with my fertility journey. I have a lot of anxiety and after conversations with her I immediately feel better. She is super accessible and easy to get in touch with for questions and concerns.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Always feel like you can trust her. Even if something feels personal or that you might get judged for feeling a certain way or believing a certain thing, just know she is trustworthy and understanding. I’ve told her more than she probably wanted to know but I was never met with judgement or anything other than compassion.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
I felt like Dr. Reynolds treated me as a friend. Obviously I was her patient but she didn’t make it feel that way. I felt like I could tell her anything and she would understand and help me through it.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
My first round wasn’t successful because there was unexpected cysts in my follicles. Knowing this she changed my protocol for my second round and it was way more successful. I did a long lupron protocol where I took lupron for 10 days before even starting my IVF meds. I took Gonal F and Menopur every night. Then I also did a double trigger shot before retrieval on my second round which also could have helped with the successful outcome.
My first retrieval was only 4 eggs and then 4 embryos and none of the embryos made it to day 7.
The second round we got 8 eggs, 5 embryos, and 3 of the embryos made it and are now frozen.
Describe your experience with your nurse at Bethesda Fertility Center (closed). (Assigned nurse: Patty)
I’ve had excellent experiences with the staff. I have worked with Patty for all of my 3 rounds so far and we have become good friends. She is super helpful and does her job well. Sometimes I have to remind her of things but that’s not a flaw in my mind. IVF is so crazy and hectic and it’s totally understandable if little things get lost in the mix.
Describe your experience with Bethesda Fertility Center (closed).
The clinic has been wonderful overall. It’s a beautiful and welcoming office. All of the staff is nice. Everyone is helpful.
Something I wish was different but isn’t a huge deal is that payments could be broken up into increments. IVF is expensive and it’s a large chunk of money to be paid all at once. Breaking it up into payments could be really helpful to some people. But I do understand why that isn’t always possible.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
Egg Retrieval, embryo making, and PGT biopsies was a total of $13,870.
One year of cryo storage is 250 for first year then it’s $250 every six months.
We also pay for storage for sperm and I forget the exact cost but I think it’s around the same, like $500 a year or so.
IVF meds were supplied from a separate pharmacy.
The total I spent at the clinic for one cycle of IVF was $15,889.12. I had insurance coverage for some of the ultrasounds, blood work, and exams but no coverage for anything else.
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
I don’t think she is opposed to multiple embryo transfers. It would definitely depend on each patient’s situation though.
[Dr. Reynolds] was amazing...she took the time to make sure I was comfortable, and printed me out a copy of what she could see. She even change my course of treatment to be specific to what was going on with my body. She is gentle and a very wise doctor...will change the course of treatment that is best for you. She truely made me feel comfortable in the situation that I had sprung on me with cancer treatments and needing to make a choice to save my eggs or not.
The Staff here [at Bethesda Fertility Center] is AMAZING, I suggest it to anyone who is even thinking about doing IVF to set up at least a consultation, I did not feel pushed in making a choice to do it. They give you both the negatives and positives and will answer any of your questions and make sure you make the choice that is right for you!...No weakness this staff is amazing. they will answer any and all questions and make a treatment plan that is best for you. I did not feel pushed into anything. They are great at making you feel not alone, or stupid for any questions that you ask.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds is amazing, she listens to you and makes your feel comfortable, and will change the course of treatment that is best for you. She truely made me feel comfortable in the situation that I had sprung on me with cancer treatments and needing to make a choice to save my eggs or not.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Ask questions and speak up about your symptoms Dr. Reynolds will listen and answer. This can be a scary process/fast pace especially if its not something you have had the chance to think about and need to do for other medical purposes. She is amazing, and will make help you through the whole process while giving you the best medical care.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Doctor Reynolds was amazing she took the time to make sure I was comfortable, and printed me out a copy of what she could see. She even change my course of treatment to be specific to what was going on with my body. She is gentle and a very wise doctor, I am thank for for her.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
I was on a certain level of dosages to get my hormones up, Dr. Reynolds evaluated me and started me on shots to slow my hormone growth, and even changed my trigger injection to give me the best results.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
The Staff here is AMAZING, I suggest it to anyone who is even thinking about doing IVF to set up at least a consultation, I did not feel pushed in making a choice to do it. They give you both the negatives and positives and will answer any of your questions and make sure you make the choice that is right for you!
Describe your experience with Bethesda Fertility Center (closed).
No weakness this staff is amazing. they will answer any and all questions and make a treatment plan that is best for you. I did not feel pushed into anything. They are great at making you feel not alone, or stupid for any questions that you ask.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
Still in fighting the insurance company they said they would cover cost at the beginning to myself, and to the doctors office but when we filed after treatments started they claim no benifits
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
Dr. Reynolds is a pleasant and positive doctor. I appreciated she didn't dwell on my age. If she referred to my age as a factor, it was more explaining the influence of age on eggs and not spoken of negatively...I noticed in my planned care in the app, progesterone was listed as a medication, yet I was not prescribed it. I was upset by this and Dr. Reynolds was apologetic and said it was an error that it was listed as one of my medications, but we could try it in the next round. I appreciated the apology, but can't help wondering if it was an oversight.
Very friendly and personable staff [at Bethesda Fertility Center]. I'm unsure of how organized they are because I've been asked questions that didn't apply to me. Or I needed to ask, so... what do I do next? I didn't receive a solid plan of action, a "road map" on what was to happen. I was given the next instructions after the previous step was done...SIS: $1,080.00 (not covered by insurance). IUI: $215. Exams which may or may not have included ultrasounds, but often did ranged from $190-$300 with IUI included in a few.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds is a pleasant and positive doctor. I appreciated she didn't dwell on my age. If she referred to my age as a factor, it was more explaining the influence of age on eggs and not spoken of negatively. In the beginning, communication between her and the staff was off. In my visit before IUI, she wasn't in the office, so we saw Dr. Robertshaw. The staff spoke to us as if we were planning timed intercourse. Later, when the IUI did not result in a positive pregnancy test, I noticed in my planned care in the app, progesterone was listed as a medication, yet I was not prescribed it. I was upset by this and Dr. Reynolds was apologetic and said it was an error that it was listed as one of my medications, but we could try it in the next round. I appreciated the apology, but can't help wondering if it was an oversight.
Overall, it felt I was being moved through the motions. Trying round and round after IUI, and when none worked, there were just shrugged shoulders as to why it didn't work. Looking back, I wonder why I had no hormone testing (aside from checking estrogen), no discussion into the supplements I was taking or should take, no discussion of diet. From what I know now, I could have been more of an advocate for myself and asked for more answers before going for another round of IUI.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Educate yourself on factors that cause infertility: hormones, thyroid, etc. Be an advocate for yourself. I have a history of endometriosis and not once in being examined or in ultrasounds, was it an issue or even spoken of. Write down your concerns and questions so you don't forget. Dr. Reynolds is very nice, so ask away! Document visits, meds, and procedures in a calendar that you can refer to. (And if you're not already doing so, keeping track of your cycle in an app is very helpful.) These clinics are juggling a lot of patients, so keep your own records you don't have to dig for.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
The doctors and staff were friendly and pleasant, so I felt like a human. As every IUI passed with no positive pregnancy test and no explanation, no red flags, I felt I was moving through a process without any in depth examination or questioning into why no IUI worked.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
After the first consultation, I had an ultrasound and Saline infusion sonohysterography (SIS). Both showed no signs of any problems. The first three IUIs seemed standard: Clomid and trigger shots. Progesterone was taken two of the three of these IUIs. None resulted in a positive pregnancy test.
Before the 4th IUI, it was discovered I had a cyst on one of my ovaries. I was put on birth control for a week to minimize it. Then the 4th IUI continued with Clomid and trigger shot, then progesterone afterwards. No positive pregnancy test. Over the four IUIs the dosage of the trigger shot changed.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
Nursing staff is very friendly and personable.
Describe your experience with Bethesda Fertility Center (closed).
Very friendly and personable staff. I'm unsure of how organized they are because I've been asked questions that didn't apply to me. Or I needed to ask, so... what do I do next? I didn't receive a solid plan of action, a "road map" on what was to happen. I was given the next instructions after the previous step was done.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
SIS: $1,080.00 (not covered by insurance). IUI: $215. Exams which may or may not have included ultrasounds, but often did ranged from $190-$300 with IUI included in a few. Other exams to draw blood ranged $70-$90. Lab costs were around $25 each.
Genetic Testing (Progenity) $349. Medication totaled $1,108.
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to convey critical information
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
Progesterone was listed as my medication in the clinic app, yet I left my visit without anyone telling me about it or calling it into my pharmacy. Someone entered that information for me into the app, so why wasn't it in my chart to follow through on it? Do they enter things into the app and then don't bother paying attention it?
Dr. Reynolds was always so kind and welcoming when we were in her office. She knew little facts each time and would recall things I've told her at previous appointments. ... Her insight and thoughtfulness made me feel comfortable every step of the way. Even when things did not work out, we never thought of going in another direction. ...
Bethesda is a small facility that has a boutique feel. Since we started going back in July 2018, I think they have started taking on more patients and are getting overwhelmed. ... I also found out I was allergic to Lupron, I've literally had to remind them every single time we write up new protocol. I feel like these are things that should be easily seen and documented. Dr. Reynolds has been open to new ideas and is never against trying new things. She answers every single question we come in with and never makes you feel rushed with time.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds is an outstanding person. While we have not yet had success with IVF, we did a lot of research and felt that Dr. Reynolds most closely fit what we were looking for. Her insight and thoughtfulness made me feel comfortable every step of the way. Even when things did not work out, we never thought of going in another direction.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Be upfront with her and do not be afraid to ask questions if you have them.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds was always so kind and welcoming when we were in her office. She knew little facts each time and would recall things I've told her at previous appointments. This was important to me because I felt like she actually remembered me as a human and not just a number. She also was very heartfelt each time things did not work. Always answered communication within 24 hours.
Describe your experience with your nurse at Bethesda Fertility Center (closed). (Assigned nurse: Patty)
My primary nurse, Patty, has been amazing. She did have a knee injury and we were reassigned to another nurse and it was a nightmare. Some of the nurses are really great, others are very out of touch and treat you like a number.
Describe your experience with Bethesda Fertility Center (closed).
Bethesda is a small facility that has a boutique feel. Since we started going back in July 2018, I think they have started taking on more patients and are getting overwhelmed. The nurses can get confused easily and sometimes the protocol they give does not always match what Dr. Reynolds would say. I would make the nurses go back and double check everything. I also found out I was allergic to Lupron, I've literally had to remind them every single time we write up new protocol. I feel like these are things that should be easily seen and documented. Dr. Reynolds has been open to new ideas and is never against trying new things. She answers every single question we come in with and never makes you feel rushed with time.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
To this point we have spent $32,000 on our fertility journey. (that includes our next and final transfer) We were able to use WinFertility to help pay for some of the costs. I will say, check all pharmacies for prescriptions, do not just assume the nurses know the best places.
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
Dr. Reynolds was willing to do whatever we felt the most comfortable with.
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to call in prescriptions to pharmacy
Lost paperwork
Failed to call with results
Provided conflicting information
Failed to consider drug intolerance
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
The communication with the nurses is very difficult. There is not always a strong and clear line of information. Also, the billing situation at Bethesda has been a disaster at times.
Dr. Reynolds made us feel like she genuinely cared about the outcome of our treatments. She acknowledged all of our concerns very warmly and patiently and never made us feel like we had too many questions or that she didn’t have time to answer us. ... She gave us all our options and allowed us to make an informed decision on the route we wanted to take. She didn’t try to persuade us to go one way or the other.
The clinic [Bethesda Fertility Center] offers an app that was an amazing way to communicate with all the staff involved in my treatment. I was also able to track what came next on the app as well. I have no complaints about the clinic at all. ... My iui was roughly $500 for the insemination and sperm wash. ... The nurses were great. Very personable and also very willing to answer any questions I had. ...
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr Reynolds very carefully took her time to explain the aspects of infertility and more specifically what our struggles meant for our chances of conceiving. She gave us all our options and allowed us to make an informed decision on the route we wanted to take. She didn’t try to persuade us to go one way or the other.
She was able to express what we should expect from our first iui cycle but still gave us hope that even if it was not successful she was very confident that we would be able to conceive.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Ask as many questions as you need to in order to fully understand all your options.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds made us feel like she genuinely cared about the outcome of our treatments. She acknowledged all of our concerns very warmly and patiently and never made us feel like we had too many questions or that she didn’t have time to answer us.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
At my consultation appointment we got right down to business. Dr Reynolds performed a quick transvaginal ultrasound to check out the lining of my uterus and my ovaries. She also ordered bloodwork to check my overall health and hormone levels. The results came back pretty quickly and she was able to order a repeat of one of the labs that she was concerned about.
For my first cycle we decided to try a medicated iui. Based on my labs she started me off on a pretty high dose of clomid (100mg) per day for 5 days starting day 3 of my cycle. Midway she asked that I come in for a SIS ultrasound which was quite painful. My ovaries and eggs were checked at this appointment as well. After the ultrasound we decided that I should do my ovidrel trigger shot because I had several follicles that were ready and was nearing ovulation. 36 hours later I went back in for my iui. It wasn’t very quick and just a little painful because of the position of my uterus.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
The nurses were great. Very personable and also very willing to answer any questions I had.
Describe your experience with Bethesda Fertility Center (closed).
The clinic offers an app that was an amazing way to communicate with all the staff involved in my treatment. I was also able to track what came next on the app as well.
I have no complaints about the clinic at all.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
My iui was roughly $500 for the insemination and sperm wash. The medication was about $120, this included the clomid and ovidrel trigger shot.
Dr. Reynolds took the time to listen to my history and all concerns that previous doctors dismissed. She’s very knowledgeable and confident in her abilities. I always felt like I was receiving the best care possible...She did weigh in with her opinion, but said the decision to transfer 1 or 2 embryos would ultimately be up to my husband and I.
The [Bethesda Fertility Center] nurses were very kind and explained all the medications very thoroughly. They always provided lab results in a very timely manner and respond very fast using their communications app...This clinic was great about getting everything approved through my insurance company. I didn’t have to contact my insurance company at all. The billing clerk isn’t very warm but she usually returned my calls in 24 hours. I have never waited more than 10 minutes in the waiting room.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds took the time to listen to my history and all concerns that previous doctors dismissed. She’s very knowledgeable and confident in her abilities. I always felt like I was receiving the best care possible.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Come prepared with any questions and concerns you have. She takes her time to talk with you about them all.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds treats you like someone she’s known for a long time. She takes the time too really get to know you and your case.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
For my only egg retrieval, I was given an antagonist protocol. I began with birth control to suppress my ovaries and shrink a cyst. For nine days, I took 200iu of Gonal-F and 1 vial of menopur. I took 250mcg of Cetrotide to keep my body from ovulating before the egg retrieval. Two days before the retrieval surgery, I triggered with 10000 IU of hCG. I had 19 eggs retrieved, 12 of which were mature. The eggs were fertilized using ICSI and by day 5, I had 7 blastocysts. During the time frame between retrieval and transfer, I took Medrol for 5 days and began the Progesterone in oil injections. We transferred two AA day 6 embryos and had the remaining 5 cryopreserved. Only one implanted, and we gave birth to a beautiful baby girl.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
The nurses were very kind and explained all the medications very thoroughly. They always provided lab results in a very timely manner and respond very fast using their communications app.
Describe your experience with Bethesda Fertility Center (closed).
This clinic was great about getting everything approved through my insurance company. I didn’t have to contact my insurance company at all. The billing clerk isn’t very warm but she usually returned my calls in 24 hours. I have never waited more than 10 minutes in the waiting room.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
I am not aware of the exact costs of my treatment, as my insurance covered almost all of the procedures and medications. I do recall that the estimated medication cost for my first IVF cycle would be between $5000 and $7000 if I had to pay completely out-of-pocket.
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
She did weigh in with her opinion, but said the decision to transfer 1 or 2 embryos would ultimately be up to my husband and I.
4 rounds of cookie or femera with my OB then 2 IuI with Dr. Reynolds that weren’t successful so we moved directly into IVF. Luprolide protocol didn’t go well so we canceled the cycle. 2nd cycle used antagonist protocol and I got 10 mature follicles with 8 fertilizing. 2 enbryos made it to day 5 so we transferred both. Conceived and misscarried around 6.5 weeks. 3rd round starting soon which we will do endo scratch and levenox injections in addition to the same protocol- praying this one works!
[Bethesda Fertility Center is] Always on time, rarely have to wait. Good to return calls in the amount of time they tell you. Organization with billing and finances are a little chaotic depending on the situation but I hear that’s too common for fertility offices... 1st nurse I was assigned to was very busy and quick to respond though emails but didn’t always answer every question I had. This next round of IVF I am assigned to another nurse who is fantastic! Responds quickly, even calls me to check in before my cycle without prompting. She called in my meds early so I didn’t have to worry about them. Love her!
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She is extremely knowledgeable and has data and studies to back up each of her treatments suggestions for my particular situation. She explains things well to myself who needs details and comforted and my husband who is factual and wants all the data. She is very upbeat and to the point. She’s excited about what she’s doing and encouraging which is definitely needed on this long hard journey.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She is the only RE I’ve consulted with. I saw her partner, Dr. Robertshaw who is also fantastic and highly recommended, but Dr. Reynolds just got me right away. She made a plan of attack and encouraged us to make decisions together but was ready to move forward as aggressively as we wanted. Every time we talk she encourages me and tells me this will happen, which is what I need to keep moving forward!
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She just seems to truly care about your journey. She has also experienced some of this and shares this with patients so she connects differently that other drs.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
4 rounds of cookie or femera with my OB then 2 IuI with Dr. Reynolds that weren’t successful so we moved directly into IVF. Luprolide protocol didn’t go well so we canceled the cycle. 2nd cycle used antagonist protocol and I got 10 mature follicles with 8 fertilizing. 2 enbryos made it to day 5 so we transferred both. Conceived and misscarried around 6.5 weeks. 3rd round starting soon which we will do endo scratch and levenox injections in addition to the same protocol- praying this one works!
Describe your experience with your nurse at Bethesda Fertility Center (closed).
1st nurse I was assigned to was very busy and quick to respond though emails but didn’t always answer every question I had. This next round of IVF I am assigned to another nurse who is fantastic! Responds quickly, even calls me to check in before my cycle without prompting. She called in my meds early so I didn’t have to worry about them. Love her!
Describe your experience with Bethesda Fertility Center (closed).
Always on time, rarely have to wait. Good to return calls in the amount of time they tell you. Organization with billing and finances are a little chaotic depending on the situation but I hear that’s too common for fertility offices
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
Very blessed to have a specific amount contributed to fertility care through my husbands company and able to run all charges through insurance. We are approaching anther cycle and will soon be completely out of pocket pay. We haven’t received a breakdown of costs yet but that has been requested.
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to call with results
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
The only time they forgot to call was day 7 check on embryos. I had none that made it to freeze and didn’t receive a call saying that.
She [Dr. Kasey Reynolds] did an aggressive treatment and really upped my meds (gonal f, menopur, lupron) to try to get as many as we could but even with the increase in meds, they were only seeing around 6 follicles...We reset and did a menopur only cycle and it worked so much better! We got 13 (the most I’ve ever had). 11 fertilized, we did a day 3 transfer bc the majority weren’t looking great. They didn’t take and the rest had arrested by day 5 again.
The nursing staff [at Bethesda Fertility Center] is great. You can tell they all really enjoy their jobs and care about you...Our IVF cycle cost around $10k, which was after a military discount...I don’t have any complaints. The atmosphere is happy and pleasant. Even the way they decorate is homey and not clinical. I loved how they handled retrieval day, it was very seamless and when I did have some high blood pressure afterwards, 3 nurses hung out with me until it came down. Their biggest strength is the people working there.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She’s amazing. She’s very good at her job and I would go back to her again and again. My body doesn’t respond as it should, and she very much tackled our case and tried everything she could to get us pregnant.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Trust her! She genuinely cares about you.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She genuinely cares! She and her whole staff are so welcoming. And they really take the time to know your story.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
My body doesn’t respond as it should, so even though my levels were normal, I wasn’t producing many follicles at our old clinic. She did an aggressive treatment and really upped my meds (gonal f, menopur, lupron) to try to get as many as we could but even with the increase in meds, they were only seeing around 6 follicles, which made no sense! She canceled that round (which I’m very thankful for bc I didn’t want to go through a retrieval for only 6 since our embryos always arrest by day 5.) We reset and did a menopur only cycle and it worked so much better! We got 13 (the most I’ve ever had). 11 fertilized, we did a day 3 transfer bc the majority weren’t looking great. They didn’t take and the rest had arrested by day 5 again. By the time we had done this with her we were at the end of our 4th IVF attempt (having done 2 rounds at a different clinic.) So with her advising us, we have decided to stop trying via IVF.
Describe your experience with your nurse at Bethesda Fertility Center (closed).
The nursing staff is great. You can tell they all really enjoy their jobs and care about you.
Describe your experience with Bethesda Fertility Center (closed).
I don’t have any complaints. The atmosphere is happy and pleasant. Even the way they decorate is homey and not clinical. I loved how they handled retrieval day, it was very seamless and when I did have some high blood pressure afterwards, 3 nurses hung out with me until it came down. Their biggest strength is the people working there.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
Our IVF cycle cost around $10k, which was after a military discount (how cool is it that they offer that?!).
Dr Reynolds has supported our treatment from the start. She worked with us, our schedule, our finances to help us understand the prognosis and what would be next. She never 'did the same' again if it didn't work the first time, she always adjusted the plan of action.... Antagonist protocol. I wasn't as strong of a responder as expected so we had to crank up the drugs and go an extra day- but we ended up with 17 eggs retrieved. For both FETs we did lupron with progresterone - after a body rash during the FET, we added/adjusted meds for the next FET.
I have worked with several nurses [at Bethesda Fertility Center], did have a primary nurse during IVF, but not one prior to that. After the first primary nurse, when we did an FET, we got another nurse. I was okay with that - but I did have to communicate to the practice I felt that nurse could be better with responding/communicating to me and turning around schedules faster.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr Reynolds has supported our treatment from the start. She worked with us, our schedule, our finances to help us understand the prognosis and what would be next. She never 'did the same' again if it didn't work the first time, she always adjusted the plan of action.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Ask a lot of questions. You'll always get the answers, but it's important to know everything during these treatments!
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds always makes a point to make sure we understand what is going on, is available via email for questions and is also expresses empathy.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
Antagonist protocol. I wasn't as strong of a responder as expected so we had to crank up the drugs and go an extra day- but we ended up with 17 eggs retrieved. For both FETs we did lupron with progresterone - after a body rash during the FET, we added/adjusted meds for the next FET.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
I have worked with several nurses, did have a primary nurse during IVF, but not one prior to that. After the first primary nurse, when we did an FET, we got another nurse. I was okay with that - but I did have to communicate to the practice I felt that nurse could be better with responding/communicating to me and turning around schedules faster.
Describe your experience with Bethesda Fertility Center (closed).
This clinic is great, they are on time most all the time, only have had to wait occasionally. It's private and you feel comfortable going in. They have made it very spa like so you do not feel it's so doc office like. The one weakness, which I understand, is that they are not on an electronic medical record, so you do not get to see your results online, do not have appt reminders electronically - that is something to get used to.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
All based on insurance coverage! This is hard to describe, but the IUI were about $350 (plus meds). IVF 'package' was competitively priced and offered small discount for pay in full.
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
She encouraged 1 (as did embryologist) the first time - as they said it was beautiful. that failed, so she was ok with 2 next time.
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
Just a delay in some ordering of drugs. They were not immediate, but it's confusing when you have several mail order and one local pharmacy for the patient to keep it straight, so it is nice when they are on top of it.
She [Dr. Kasey Reynolds] takes the time to explain the risks and connected me with a trusted specialty doctor for my damaged tube surgery... I have two surgeries last year to remove scar tissue and one damaged fallopian tube...Interactions with her can seem impersonal at times when they are busy and she was quick to suggest IVF after my surgeries...Very caring and passionate about what she does as a fertility doctor...
One nurse [at Bethesda Fertility Center] told me very coldly, after our three month break, we were no longer patients...and that I needed to go to my gynecologist for testing on why I became unexpectedly dizzy and fell. Another nurse, office manager and Dr. Reynolds all reached out to me to apologize for the comment. However, they discounted it saying she did not mean it that way...IUI was $400/each, ovulation trigger shots were $100, IVF was going to be appx. $8,000/each.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Very caring and passionate about what she does as a fertility doctor. She takes the time to explain the risks and connected me with a trusted specialty doctor for my damaged tube surgery. Interactions with her can seem impersonal at times when they are busy and she was quick to suggest IVF after my surgeries. This was not the intent or my expectation, per previous discussions, as based on the results of my 1st surgery I was told we would be able to continue with IUI with more success.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Ask for THEIR practices' success rates not the general medical success rates which are quoted
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
I loved Dr. Kasey Reynolds as my fertility doctor. However, I feel like this clinic may be overwhelmed with too many patients which made me feel more like a number than a human most of the time. I have two surgeries last year to remove scar tissue and one damaged fallopian tube. Afterwards, they seemed too quick to suggest IVF in my opinion. Office staff actually told me I was no longer a patient after taking a 3 month break...
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
Average dose of Letrozole was prescribed to help me ovulation consistently month-to-month initially. This was bumped up slightly prior to my first IUI. After the surgeries and my two failed IUIs, she wanted to prescribe me clomid over July 4th weekend although my insurance would not pay for it. Later I found out that it would have only been a few bucks out of pocket AFTER countless hours on the phone with the insurance company vs. doctors vs. pharmacy battles and ending up missing that cycle's opportunity. That is when we decided to take our break.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
One nurse told me very coldly, after our three month break, we were no longer patients...and that I needed to go to my gynecologist for testing on why I became unexpectedly dizzy and fell. Another nurse, office manager and Dr. Reynolds all reached out to me to apologize for the comment. However, they discounted it saying she did not mean it that way.
Describe your experience with Bethesda Fertility Center (closed).
Weaknesses: can treat you like a number, do not have a support system aligned with the clinic like others in the area do, quote medical success rates instead of their own practices' success rate, some nurses can be rude and cold in their tones and words
Strengths: very passionate doctor Dr. Reynolds, loves what she does, willing to take a few extra minutes to comfort you after hearing bad news, will refer to you the best trusted docs she knows if additional surgeries are needed
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
IUI was $400/each, ovulation trigger shots were $100, IVF was going to be appx. $8,000/each. I have no insurance coverage for fertility specific care.
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
No preferences. She stated the facts as black and white with statistics.
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to convey critical information
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
They did not tell me that the clomid would only cost a few dollars out of pocket, if necessary, which resulted in me missing that cycle's window.
First she [Kasey Reynolds] had me take birth control pills for 4 months to get my estrogen levels up. Then we started Menopur injections. The first round I responded too well and had too many mature eggs. Next we decided to try another round of injections but a lower dosage.... Very energetic and enthusiastic. Talks fast but tries to explan everything thoroughly. Clearly a busy doctor but takes the time to answer questions and be relational. When our first round of treatment was unsuccessful she was helpful in laying out all other possible options.
Great professional staff [at Bethesda Fertility Ctr]. Open on Saturdays which is very helpful. They use an app for sending messages which makes communication easy. Once I sent a message and didn't get an answer for a couple days, but the receptionist was able to see the message I sent to the doctor and she was able to help me.... Once I had to go in for an ultrasound on a Saturday and another doctor, not Dr Reynolds, examined me. She didn't communicate with me after the appointment about how much Menopur to take. The following day she did message me but her instructions were not appropriate and it resulted in my body overstimulating.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Very energetic and enthusiastic. Talks fast but tries to explan everything thoroughly. Clearly a busy doctor but takes the time to answer questions and be relational. When our first round of treatment was unsuccessful she was helpful in laying out all other possible options.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Ask lots of questions and don't be afraid to message her on the app. She will respond.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Very warm and friendly towards me and my husband. Made us feel like she really cared about us and wanted to do everything she could to help us get pregnant.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
First she had me take birth control pills for 4 months to get my estrogen levels up. Then we started Menopur injections. The first round I responded too well and had too many mature eggs. Next we decided to try another round of injections but a lower dosage.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
The nurses were very sweet and caring. Good at explaining how to take injections.
Describe your experience with Bethesda Fertility Center (closed).
Great professional staff. Open on Saturdays which is very helpful. They use an app for sending messages which makes communication easy. Once I sent a message and didn't get an answer for a couple days, but the receptionist was able to see the message I sent to the doctor and she was able to help me.
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to inform you of changes in protocol
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
Once I had to go in for an ultrasound on a Saturday and another doctor, not Dr Reynolds, examined me. She didn't communicate with me after the appointment about how much Menopur to take. The following day she did message me but her instructions were not appropriate and it resulted in my body overstimulating.
Dr. Reynolds is friendly and puts you at ease quickly. She is knowledgeable and helps you do understand exactly what the treatment is going to be. She would sit with us to explain what is going on and she had a positive attitude towards our goals.... Dr. Reynolds is efficient and knowledgeable, but also friendly and funny and puts you at ease. I had to leave the clinic because Bethesda does not do frozen donor egg transfers and I miss her!
Strengths: Dr. Reynolds is great, great clinic atmosphere, they conducted a 2 hour IVF class when we were first started IVF, which was so helpful. Weaknesses: The lab [Bethesda Fertility Center] only does fresh donor egg transfers and we wanted to do frozen so we had to move to a new clinic. I was sad to leave them.... The nurses were great! They were friendly and compassionate but also knowledgeable and got back to me quickly.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds is friendly and puts you at ease quickly. She is knowledgeable and helps you do understand exactly what the treatment is going to be. She would sit with us to explain what is going on and she had a positive attitude towards our goals.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She is great, so make sure you request her as your doctor if you are going to Bethesda Fertility Clinic.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds is efficient and knowledgeable, but also friendly and funny and puts you at ease. I had to leave the clinic because Bethesda does not do frozen donor egg transfers and I miss her!
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
I do not remember these, as they occurred in 2016- and first half of 2017
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
The nurses were great! They were friendly and compassionate but also knowledgeable and got back to me quickly.
Describe your experience with Bethesda Fertility Center (closed).
Strengths: Dr. Reynolds is great, great clinic atmosphere, they conducted a 2 hour IVF class when we were first started IVF, which was so helpful. Weaknesses: The lab only does fresh donor egg transfers and we wanted to do frozen so we had to move to a new clinic. I was sad to leave them.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
The one IVF cycle I did I actually won via a raffle with the clinic! (Too bad it didn't work). The IUI's and other procedures I think cost around 3-4K total, since my insurance covered a lot of it.
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
I do know know Dr. Reynold's approach to multiple embryo transfers. She only did IUI's for me.
She [Dr. Reynolds] took the time to speak with me and help me understand the process and never rushed me through any meetings or exams...She was extremely knowledgeable and professional. Didn’t set high expectations just in case something didn’t work out. Very easy to get a hold of if I had any questions. She walked me through the whole process and made sure we understood every part and let us ask questions as needed...
[at Bethesda Fertility Center] Everything done in house and very professional. The lab is on the same floor and you are able to meet the lab personnel and the Dr who combines the egg and sperm. They give you daily updates on how your embryos are doing and what grade they are...I could go in for monitoring at times that were convenient for me...
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She was extremely knowledgeable and professional. Didn’t set high expectations just in case something didn’t work out. Very easy to get a hold of if I had any questions. She walked me through the whole process and made sure we understood every part and let us ask questions as needed.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Be honest with you worries and fears. Always ask questions
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She took the time to speak with me and help me understand the process and never rushed me through any meetings or exams
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
Started with birth control for the first two weeks and then went on Lupron shots. After that it was a mixture or lupron shot and shots to grow the follicles. Then a shot to make the eggs release followed up with progesterone shots through 11 weeks.
Describe your experience with Bethesda Fertility Center (closed).
Everything done in house and very professional. The lab is on the same floor and you are able to meet the lab personnel and the Dr who combines the egg and sperm. They give you daily updates on how your embryos are doing and what grade they are.
Describe your experience with your monitoring appointments at Bethesda Fertility Center (closed).
I could go in for monitoring at times that were convenient for me. They says they would pick
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
I don’t remember $5000-$10000
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
been challenging finding days when Dr Reynolds is in for my next appointment...She's very nice. I've only met with her once so far...She's young and energetic. Easy to talk to. Friendly and warm personality. Helpful. Good at explaining things. Talks fast but willing to explain things again....she was honest and hopeful. She told me with my issues it might take time, but it wouldn't be impossible for me to get pregnant. She was recommended to me by my obgyn. Excited to go back to see her.
been challenging finding days when Dr Reynolds is in for my next appointment. The office [Bethesda Fertility Center] is 45 minutes away, but thev staff has been helpful when I've tried to schedule another appointment. They also let me wait until all my test results are in to come back for a followup, that way I don't have to pay for extra visits...The day I was there seemed to be a busy hectic day for the office staff. Everyone was running around, but the nurses acted calm when taking my blood.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She's young and energetic. Easy to talk to. Friendly and warm personality. Helpful. Good at explaining things. Talks fast but willing to explain things again. I've only seen her once so far but she was honest and hopeful. She told me with my issues it might take time, but it wouldn't be impossible for me to get pregnant. She was recommended to me by my obgyn. Excited to go back to see her.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Ask questions. She talks fast.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She's very nice. I've only met with her once so far. Talked very fast but explains things well!
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
None yet
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
Nice!
Describe your experience with Bethesda Fertility Center (closed).
Its hard to say because I've only been there once. The day I was there seemed to be a busy hectic day for the office staff. Everyone was running around, but the nurses acted calm when taking my blood. Is been challenging finding days when Dr Reynolds is in for my next appointment. The office is 45 minutes away, but thev staff has been helpful when I've tried to schedule another appointment. They also let me wait until all my test results are in to come back for a followup, that way I don't have to pay for extra visits.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
I felt like talking to Dr. Reynolds was like talking with a friend. She was honest, funny and supportive. She answered any question I had or still do have...Dr. Reynolds, in my experience, has no weaknesses at this point in time. She is a great listener, never makes you feel rushed, answers questions you might think are silly or dumb. She is happy to answer phone calls and emails...
The clinic [Bethesda Fertility Center] is easy to get in touch with. It is easy to make appointments and to fill out paperwork before your visit...I have only had experience with two nurses. Both were friendly and easy to engage with. They answered any questions I had and were honest when I needed to speak with a doctor... staff was also friendly and welcoming. I got phone calls back immediately and never felt like they didnt care about my journey.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds, in my experience, has no weaknesses at this point in time. She is a great listener, never makes you feel rushed, answers questions you might think are silly or dumb. She is happy to answer phone calls and emails.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Make sure you create a list of questions no matter how you feel about them. You might think they are silly or dumb but she wont and she will answer any of them.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
I felt like talking to Dr. Reynolds was like talking with a friend. She was honest, funny and supportive. She answered any question I had or still do have. My staff was also friendly and welcoming. I got phone calls back immediately and never felt like they didnt care about my journey.
Describe your experience with your nurse at Bethesda Fertility Center (closed). (Assigned nurse: Patty )
I have only had experience with two nurses. Both were friendly and easy to engage with. They answered any questions I had and were honest when I needed to speak with a doctor.
Describe your experience with Bethesda Fertility Center (closed).
The clinic is easy to get in touch with. It is easy to make appointments and to fill out paperwork before your visit. I found other options in my city were a lot harder to get in touch with.
I like that she [Dr. Kasey Reynolds] is compassionate and shows empathy towards her patients. I didn't get the chance to see her every time I am in the office, she is pretty busy...If you need to ask any questions, you cant't talk directly to her, you have to go trough a nurse, I don't really like it...I came from another doctor, that office was closed. I already was halfway trough my IVF treatment, I had the egg retrieval done. Dr. Reynolds decided to have the same treatment as my previous doctor and have me on lupron for a couple of moths and then do the embryo transfer.
The nurses are kind and show compassion [at Bethesda Fertility Center]. They try to explain everything so you can understand what you are supposed to do...There were a couple of times when they forgot to call me with the test results and once we had to reschedule the cycle because they forgot to get the medicine...I just started the second part of my IVF treatment and doctor Reynolds does not accept my insurance so it is kind if expansive, a simple consultation is over 500$. The previous doctor left the office and they transferred me to doctor Reynolds who as I said does not accept my insurance, I have to pay out of pocket
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
I like that she is compassionate and shows empathy towards her patients.
I didn't get the chance to see her every time I am in the office, she is pretty busy.
If you need to ask any questions, you cant't talk directly to her, you have to go trough a nurse, I don't really like it.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Everyone is nice there, but it is kind of hard to get to them.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
I came from another doctor, that office was closed.
I already was halfway trough my IVF treatment, I had the egg retrieval done.
Dr. Reynolds decided to have the same treatment as my previous doctor and have me on lupron for a couple of moths and then do the embryo transfer.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
The nurses are kind and show compassion.
They try to explain everything so you can understand what you are supposed to do.
Describe your experience with Bethesda Fertility Center (closed).
It is expansive !
Like much more expansive than other clinics and offices around here.
The care they give is good but it is expensive.
I like the location of the clinic , the staff.
We had a misunderstanding about the pricing , at the beginning they gave me on price, that when I got the bill, it was a lot more tan the initial price.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
I just started the second part of my IVF treatment and doctor Reynolds does not accept my insurance so it is kind if expansive, a simple consultation is over 500$.
The previous doctor left the office and they transferred me to doctor Reynolds who as I said does not accept my insurance, I have to pay out of pocket
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to call in prescriptions to pharmacy
Failed to call with results
Failed to inform you of changes in protocol
Canceled a cycle due to clinic error
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
There were a couple of times when they forgot to call me with the test results and once we had to reschedule the cycle because they forgot to get the medicine
Dr. Reynolds was a great listener and didn't shut her mind to other options. When I had my 2nd miscarriage with her, she recommended I see a reproductive immunologist. I don't feel that many others would have done that...She really got to know you, and genuinely cared. She would even text you herself if she was running late. I've never felt more heard than with her...Trust her. And listen and don't be afraid to ask questions.
They [Bethesda Fertility Center] do really well to get people in and seen. They're very communicative and have a great portal set up to send messages back and forth. All of the staff is truly caring and do a good job of making you feel heard...They [nurses] were amazing. They were always quick to answer my questions, and never hesitated to help. They even were good about drawing my specialty labs from the other doctor.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds was a great listener and didn't shut her mind to other options. When I had my 2nd miscarriage with her, she recommended I see a reproductive immunologist. I don't feel that many others would have done that.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Trust her. And listen and don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She really got to know you, and genuinely cared. She would even text you herself if she was running late. I've never felt more heard than with her.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
I was put on letrozole to get more eggs going, along with gonal f. I got pregnant twice this way but they resulted in chemicals. This is when she suggested I see a reproductive immunologist. And she was willing to work alongside that doctor as well and follow his instructions.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
They were amazing. They were always quick to answer my questions, and never hesitated to help. They even were good about drawing my specialty labs from the other doctor.
Describe your experience with Bethesda Fertility Center (closed).
They do really well to get people in and seen. They're very communicative and have a great portal set up to send messages back and forth. All of the staff is truly caring and do a good job of making you feel heard.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
I had great coverage for diagnostic care and lab work. Their rates for IUI were ry good too since that was not covered under my insurance.
Dr. Reynolds was completely understanding and very nice to my needs and gave me a lot of insight on what I need to be getting done and help with...She told me I need at HSG test to see if my tubes were blocked and if they were blocked then I need IVF she also explained to me how much IVF will cost...She is very experience and know what she’s doing she’s a great communicator and she seems like she loves her job...
The nurses [at Bethesda Fertility Center] was also very nice and professional...I didn’t see any weaknesses that the clinic has they was very professional and very nice and understanding To my needs they seem very caring and willing to help the patient and answer any question that I had...Dr. Reynolds was completely understanding and very nice to my needs and gave me a lot of insight on what I need to be getting done...
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds was completely understanding and very nice to my needs and gave me a lot of insight on what I need to be getting done and help with She explaining to me that she splits her visits up into two
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She is very experience and know what she’s doing she’s a great communicator and she seems like she loves her job
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
She was very nice
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
She told me I need at HSG test to see if my tubes were blocked and if they were blocked then I need IVF she also explained to me how much IVF will cost
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
The nurses was also very nice and professional
Describe your experience with Bethesda Fertility Center (closed).
I didn’t see any weaknesses that the clinic has they was very professional and very nice and understanding To my needs they seem very caring and willing to help the patient and answer any question that I had
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
It’s different fees for different appointments
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
Dr. Reynolds was absolutely amazing. I cannot say enough good things about her. I was so nervous to go to a fertility clinic but the first time I met her I felt completely at ease. She was very understanding about the fact that my hubby and I did not want to do IVF and never pushed any treatment of us. She explained all of our options and helped us to make informed decisions about what treatment plan would be best for us. Dr. Reynolds was super supportive of every decision we made and was super compassionate every time we didn’t get a positive result. I would recommend her to anyone!
For our last 2 IUIs [at Bethesda Fertility Center] we had to use donor sperm and we did clomid (200) for 5 days and gonal f injections for 5 days then a trigger shot. Our fifth IUI was successful with the gonal f, clomid and trigger shot...Everyone was super nice and very helpful. I mostly interacted with Kristy who is Dr. Reynolds assistant. She was always very responsive to any questions or needs. She was very timely with responses as well.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds was absolutely amazing. I cannot say enough good things about her. I was so nervous to go to a fertility clinic but the first time I met her I felt completely at ease. She was very understanding about the fact that my hubby and I did not want to do IVF and never pushed any treatment of us. She explained all of our options and helped us to make informed decisions about what treatment plan would be best for us. Dr. Reynolds was super supportive of every decision we made and was super compassionate every time we didn’t get a positive result. I would recommend her to anyone!
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Write down any questions you have and take them with you to appointments. I would forget things and then remember after the fact and have to message the office.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds was always available for questions and always remembered details about not only my medical treatment but also about mine and my husbands lives. She always answered as many questions as we had and made herself available to us to discuss anything.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
We used clomid (200) for 5 days and a trigger shot for our first 3 IUIs. For our last 2 IUIs we had to use donor sperm and we did clomid (200) for 5 days and gonal f injections for 5 days then a trigger shot. Our fifth IUI was successful with the gonal f, clomid and trigger shot.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
Everyone was super nice and very helpful. I mostly interacted with Kristy who is Dr. Reynolds assistant. She was always very responsive to any questions or needs. She was very timely with responses as well.
Describe your experience with Bethesda Fertility Center (closed).
I love the app they use. It is so convenient to send a message and be able to check while at work and not have to be on the phone. If you do need to call they are great about returning your call in a timely manner. Everyone is so nice and understanding. No one ever made my husband or I feel like we couldn’t ask any question or further discuss anything.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
Our insurance covered ultrasound appointments but we had to pay for everything else out of pocket. Our insurance did not cover any of the medication. The clinic called the bulk of the medication into a mail pharmacy which had a much lower price than any pharmacy around here.
What specific things went wrong at Bethesda Fertility Center (closed)?
Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Bethesda Fertility Center (closed).
One time during our second cycle my medication wasn’t called in to Kroger however I called the after hours line since it was like 7 pm and they immediately called it in.
Dr Reynolds knew who I was and important details about my medical history. I absolutely felt like a person and not just a number...She really knows her stuff, is super friendly with great bedside manner, and is open and honest with expectations and treatment plans. I really enjoyed going in to see her and fully trusted her with our plan of care...For our IVF cycle I used Menopur & Gonal F for stimming. When my eggs were growing slowly, my dosages were adjusted and Dr Reynolds didn’t rush anything. When my eggs reached the right size, I triggered with hcg. We got 18 mature eggs, 9 fertilized with ICSI, and 2 embryos resulted.
All the nurses [at Bethesda Fertility Center] were great! They were quick to respond when I reached out to them, and always resolved my issue or answered my question. They were caring and attentive...IUI was around $600 per cycle. This was half the cost I paid at my previous clinic for essentially the same protocol...I would highly recommend them to couples dealing with infertility. The doctors and nurses are knowledgeable, caring, and easy to work with. The office is clean and they keep the lights down in the rooms, which creates a relaxing ambiance for appointments/procedures.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr Reynolds is amazing! She really knows her stuff, is super friendly with great bedside manner, and is open and honest with expectations and treatment plans. I really enjoyed going in to see her and fully trusted her with our plan of care.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Ask any questions that you might have- her answers are honest and informative.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr Reynolds knew who I was and important details about my medical history. I absolutely felt like a person and not just a number.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
For our IVF cycle I used Menopur & Gonal F for stimming. When my eggs were growing slowly, my dosages were adjusted and Dr Reynolds didn’t rush anything. When my eggs reached the right size, I triggered with hcg. We got 18 mature eggs, 9 fertilized with ICSI, and 2 embryos resulted.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
All the nurses were great! They were quick to respond when I reached out to them, and always resolved my issue or answered my question. They were caring and attentive.
Describe your experience with Bethesda Fertility Center (closed).
Overall, Bethesda Fertility Center is great! I would highly recommend them to couples dealing with infertility. The doctors and nurses are knowledgeable, caring, and easy to work with. The office is clean and they keep the lights down in the rooms, which creates a relaxing ambiance for appointments/procedures.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
I still have not received my bill for IVF (still going through insurance) but IUI was around $600 per cycle. This was half the cost I paid at my previous clinic for essentially the same protocol.
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
Dr Reynolds was willing to discuss transferring 2 embryos but my insurance only covered a single embryo transfer.
Dr. Reynolds was confident that transferring two in our situation was an okay choice because we were okay with having multiples should that happen. We are glad we took her advice and transferred two because 1 implanted and 1 tried but did not progress...always took the time to explain what was going on and answer questions. She seemed excited to see my husband and I each time we went in and was always up-beat. She is very high energy and talks fast/is to the point, but I always felt like she cared... is very knowledgeable and optimistic. She is also super friendly and seems genuinely happy to see you at each visit. Sometimes she seemed rushed because they are busy but never made me feel like I couldn't ask questions (the only reason I could tell she was rushed was because the waiting room would be busy, etc.). She is a fast talker but will always answer questions and explain things for you. We had a very great experience!
The nursing staff [at Bethesda Fertility Center] was very helpful and friendly. They were happy to answer questions through the messaging app on my phone (this also has a very helpful treatment calendar). They were always understanding and excited to see us as well...is a part of the TriHealth network and because we have TriHealth insurance, a significant percentage of the overall IVF costs were covered...The clinic is easy to get to with a lot of parking, clean, nicely decorated and has up-to-date technology. It is a welcoming environment and I always felt comfortable being there. The rooms for blood draws, ultrasounds, and offices for meeting are all right there. The procedure rooms and labs are just down the hall.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds is very knowledgeable and optimistic. She is also super friendly and seems genuinely happy to see you at each visit. Sometimes she seemed rushed because they are busy but never made me feel like I couldn't ask questions (the only reason I could tell she was rushed was because the waiting room would be busy, etc.). She is a fast talker but will always answer questions and explain things for you. We had a very great experience!
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
It was a great experience so don't hesitate to go with Bethesda Fertility if it is in your network!
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds always took the time to explain what was going on and answer questions. She seemed excited to see my husband and I each time we went in and was always up-beat. She is very high energy and talks fast/is to the point, but I always felt like she cared.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
I did birth control pills starting on Day 3 of my cycle. On ~Day 20, I started daily 10U Lupron injections to prevent early ovulation. On Day ~28, I started my stimulation shots (follistim and menopur) for 7 days while continuing Lupron. Shortly after this, I had my egg retrieval. We transferred 2 5-day embryos.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
The nursing staff was very helpful and friendly. They were happy to answer questions through the messaging app on my phone (this also has a very helpful treatment calendar). They were always understanding and excited to see us as well.
Describe your experience with Bethesda Fertility Center (closed).
The clinic is easy to get to with a lot of parking, clean, nicely decorated and has up-to-date technology. It is a welcoming environment and I always felt comfortable being there. The rooms for blood draws, ultrasounds, and offices for meeting are all right there. The procedure rooms and labs are just down the hall.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
All treatment medications were out of pocket. Bethesda North Fertility is a part of the TriHealth network and because we have TriHealth insurance, a significant percentage of the overall IVF costs were covered.
Describe Kasey Reynolds Marelić's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center (closed).
Dr. Reynolds was confident that transferring two in our situation was an okay choice because we were okay with having multiples should that happen. We are glad we took her advice and transferred two because 1 implanted and 1 tried but did not progress.
she [Dr. Kasey Reynolds] is so gentle and kind. Be prepared to be pampered with love by this doctor. Never be afraid to ask her questions as she will answer each and every one of them...I took clomid for a week then had a trigger shot the day before my IUI. Simple and easy...reserved time for me especially...made sure to be visible at every appointment. The color of my skin did not matter as she made my husband and I feel special during every visit. She never made us feel rushed. She was very patient and kind and always answered my messages through the app used for her facility. Awesome, amazing and outstanding woman who has help change my husband and I life positively.
The staff [at Bethesda Fertility Center] was great and so were the nurses...She [nurse] made sure i had everything I needed and gave me a lot of recommendations on things I should read and good groups to join. She also reassured me that I was in goods hands with her and Dr. Reynolds. They are plenty of times I used the artisan app to message her and she never failed to respond in a timely manner...I spent less than 2000.00 to get pregnant. You can’t beat that...As soon as I walked through the door for every appointment not even a minute pass before I was called to the back. Coffee machine and tv in the lobby to help you relax and feel comfortable.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds made sure to be visible at every appointment. The color of my skin did not matter as she made my husband and I feel special during every visit. She never made us feel rushed. She was very patient and kind and always answered my messages through the app used for her facility. Awesome, amazing and outstanding woman who has help change my husband and I life positively.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Don’t be afraid, she is so gentle and kind. Be prepared to be pampered with love by this doctor. Never be afraid to ask her questions as she will answer each and every one of them.
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Dr. Reynolds reserved time for me especially. The staff was great and so were the nurses. She answered every question we had and made us feel really confident and comfortable.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
I took clomid for a week then had a trigger shot the day before my IUI. Simple and easy.
Describe your experience with your nurse at Bethesda Fertility Center (closed). (Assigned nurse: Kristy Elminger)
She made sure i had everything I needed and gave me a lot of recommendations on things I should read and good groups to join. She also reassured me that I was in goods hands with her and Dr. Reynolds. They are plenty of times I used the artisan app to message her and she never failed to respond in a timely manner.
Describe your experience with Bethesda Fertility Center (closed).
No weakness. Strengths: As soon as I walked through the door for every appointment not even a minute pass before I was called to the back. Coffee machine and tv in the lobby to help you relax and feel comfortable.
Describe the costs associated with your care under Kasey Reynolds Marelić at Bethesda Fertility Center (closed).
I spent less than 2000.00 to get pregnant. You can’t beat that.
As soon as I met Dr, Reynolds I felt a sense of relief. She understood my situation and jumped straight into a plan to help me go about my journey. She was personal with me and my husband, making us feel at home...Fertility is obviously a sensitive subject, and I right away noticed that Dr Reynolds had a deep understanding of how to approach it with sensitivity, but also being proactive. I left my first appointment feeling so relieved that I had “someone on my side” and someone ready to advocate for me...I explained to Dr. Reynold about my PCOS and being unable to get pregnant after many cycles of Clomid. I was just about to start another round when she switched me over to Femara along with a trigger shot.
Loved all the staff [at Bethesda Fertility Center]. Never once felt uncomfortable...Even though it’s a hard place to visit, I felt always at home, and felt like the nurses + doctors all knew who I was. Only thing is that in the AM when coming for bloodwork etc, all the seats are filled up...Fertility is obviously a sensitive subject, and I right away noticed that Dr Reynolds had a deep understanding of how to approach it with sensitivity, but also being proactive. I left my first appointment feeling so relieved that I had “someone on my side” and someone ready to advocate for me...I explained to Dr. Reynold about my PCOS and being unable to get pregnant after many cycles of Clomid. I was just about to start another round when she switched me over to Femara along with a trigger shot.
How was your experience with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Fertility is obviously a sensitive subject, and I right away noticed that Dr Reynolds had a deep understanding of how to approach it with sensitivity, but also being proactive. I left my first appointment feeling so relieved that I had “someone on my side” and someone ready to advocate for me.
What's one piece of advice would you give a prospective patient of Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
Make sure to have your questions ready, as sometimes it’s overwhelming to remember them all
During treatment, were you treated like a number or a human with Kasey Reynolds Marelić at Bethesda Fertility Center (closed)?
As soon as I met Dr, Reynolds I felt a sense of relief. She understood my situation and jumped straight into a plan to help me go about my journey. She was personal with me and my husband, making us feel at home.
Describe the protocols Kasey Reynolds Marelić used in your cycles at Bethesda Fertility Center (closed) and their degree of success.
I explained to Dr. Reynold about my PCOS and being unable to get pregnant after many cycles of Clomid. I was just about to start another round when she switched me over to Femara along with a trigger shot.
Describe your experience with the nursing staff at Bethesda Fertility Center (closed).
Loved all the staff. Never once felt uncomfortable.
Describe your experience with Bethesda Fertility Center (closed).
Even though it’s a hard place to visit, I felt always at home, and felt like the nurses + doctors all knew who I was.
Only thing is that in the AM when coming for bloodwork etc, all the seats are filled up.