Rated 9.3
Strongly recommend: 64%Neutral: 36%9.3
64% strongly recommend
8 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.2
5.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Northwestern University Feinberg School of Medicine
Residency
SAUSHEC
Fellowship
Stanford University

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kate O'Leary works in 1 office at

Midwest Fertility Specialists
Rated 8.6
Strongly recommend: 73%Neutral: 14%Don't recommend: 13%8.6

Explore Clinic
Carmel
12188-A N. Meridian St.
Carmel, IN 46032

8 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 25 - 26
1 IVF
Donor Sperm
Male Factor
PCOS
European
Teacher
2nd of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. O’Leary is knowledgeable, caring, supportive, and understanding. She constantly reminds you that she will be there with you every step of the way. She helped me feel confident and comfortable with each decision we had to make...went over all the possible options for us. She presented them in a way we could understand and answered every question we had. Once we made a decision, she was supportive and caring...
Midwest Fertility Specialists is a very welcoming and supportive place. The office staff and nurses are helpful and kind. They are quick to return calls and get you connected to your nurse or physician. The facility is clean, organized, and comfortable. They stick to your scheduled time and you not left left waiting for long periods of time...She was very kind and supportive. She always answered all our questions and had wonderful communication skills...
How was your experience with Kate O'Leary at Midwest Fertility Specialists?
Dr. O’Leary is knowledgeable, caring, supportive, and understanding. She constantly reminds you that she will be there with you every step of the way. She helped me feel confident and comfortable with each decision we had to make. She helped our family achieve things we did not think we possible.
What's one piece of advice would you give a prospective patient of Kate O'Leary at Midwest Fertility Specialists?
My one piece of advice is to stop “waiting” and go ahead and schedule an appointment with Dr. O! I hesitated for several months because I was embarrassed and worried. My only regret was not starting sooner. She helped change my life.
During treatment, were you treated like a number or a human with Kate O'Leary at Midwest Fertility Specialists?
Dr. O’Leary goes above and beyond to create relationships with her patients. She takes time to get to know you and understand what you are looking for. She works with you to help achieve your family goals.
Describe the protocols Kate O'Leary used in your cycles at Midwest Fertility Specialists and their degree of success.
Dr. O’Leary went over all the possible options for us. She presented them in a way we could understand and answered every question we had. Once we made a decision, she was supportive and caring. She ensures that patients know what will be coming next and are not left waiting with unknowns.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Rachael )
She was very kind and supportive. She always answered all our questions and had wonderful communication skills.
Describe your experience with Midwest Fertility Specialists.
Midwest Fertility Specialists is a very welcoming and supportive place. The office staff and nurses are helpful and kind. They are quick to return calls and get you connected to your nurse or physician. The facility is clean, organized, and comfortable. They stick to your scheduled time and you not left left waiting for long periods of time.
Describe the costs associated with your care under Kate O'Leary at Midwest Fertility Specialists.
Each IVF cycle ranged from $16K-$25k depending on what additional testing you choose to add.
10
Doctor
Kate O'Leary
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
10
Age 33 - 34
5 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Kate O'Leary] Her bedside manor could not have been better. She was always sympathetic, empathetic, and delicate when necessary. She also did little things like recall who we were as well as occupations and what was happening in our personal lives...We began with [her] by both of us being tested with the results showing normal male function but a diminished egg reserve. This led [her] to guide us to IUI. During the rounds of IUI, mainly due to our willingness and want to, my wife underwent HSG procedure...
The [Institute for Reproductive Health] staff seems incredibly knowledgeable and intelligent. This process has not been cheap, or easy, but the staff and clinic, with its testing and lab being accessible and the employees pleasant during a seemingly awkward experience, makes the process almost friction-less...There seems to be a large nursing staff, with us seldom having the same one multiple times. However, they have all been kind and compassionate.
How was your experience with Kate O'Leary at Institute for Reproductive Health?
Dr. O'Leary was always pleasant and easy to deal with. As intelligent and capable as she seems, she never spoke down to us or spoke over our heads, always helping my wife and I understand what was happening. Her strongest suit is her delicacy in dealing with patients. Sadly, there has not been a pregnancy yet with our treatments but hopefully they will happen with the next steps, which we plan on taking with Dr. O'Leary. She is sensitive to our lives, ideas, and thoughts on the subject giving us full confidence that the results we want will happen soon.
What's one piece of advice would you give a prospective patient of Kate O'Leary at Institute for Reproductive Health?
Come prepared with questions and ideas and thoughts. She is a willing and attentive guide in the experience.
During treatment, were you treated like a number or a human with Kate O'Leary at Institute for Reproductive Health?
Her bedside manor could not have been better. She was always sympathetic, empathetic, and delicate when necessary. She also did little things like recall who we were as well as occupations and what was happening in our personal lives.
Describe the protocols Kate O'Leary used in your cycles at Institute for Reproductive Health and their degree of success.
We began with Dr. O'Leary by both of us being tested with the results showing normal male function but a diminished egg reserve. This led Dr. O'Leary to guide us to IUI. During the rounds of IUI, mainly due to our willingness and want to, my wife underwent HSG procedure. Dr. O'Leary performed it upon my wife, with warnings that it could be uncomfortable. The procedure showed no tubal damage and it was not painful or difficult for my wife. Insemination was not always performed by Dr. O'Leary but the other Dr.'s in the office, which still always went comfortably. We tried four rounds of IUI to no success, however the process was smooth and clear. IVF with Dr. O'Leary is the next step, which my wife and I will take when we are ready, to no pressure from our doctor.
Describe your experience with the nursing staff at Institute for Reproductive Health.
There seems to be a large nursing staff, with us seldom having the same one multiple times. However, they have all been kind and compassionate.
Describe your experience with Institute for Reproductive Health.
The clinic is clean, updated, and comfortable. The staff seems incredibly knowledgeable and intelligent. This process has not been cheap, or easy, but the staff and clinic, with its testing and lab being accessible and the employees pleasant during a seemingly awkward experience, makes the process almost friction-less.
Describe the costs associated with your care under Kate O'Leary at Institute for Reproductive Health.
Luckily, up to the point of IVF, we have had insurance coverage. The clinic spoke to insurance seamlessly, while also letting us know what parts insurance did not cover and what we would be charged, which was usually $45 to $60 per visit.
8
Doctor
Kate O'Leary
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Institute for Reproductive Health
Cincinnati
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
8
Age 34
2 IUI
Male Factor
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr O’Leary is a wonderful doctor! She is very knowledgeable and kind and always makes sure we understand everything . She is understanding to our questions and fears and is always willing to sit down with us to make sure we are fully educated and comfortable with our treatment plan . When we talk about procedures she’s very natural and friendly and makes us feel at ease in a time that could be scary and anxiety ridden. She’s amazing at her job .
[Institute for Reproductive Health is] very clean and organized. We never have to wait very long for our appts . They always get us back quickly . I feel like they are respectful to your time while you’re in there . The doctors and staff are knowledgeable about what procedures you are there for and they always get it done without a long wait that may cause some anxiety while waiting
How was your experience with Kate O'Leary at Institute for Reproductive Health?
Dr O’Leary is a wonderful doctor! She is very knowledgeable and kind and always makes sure we understand everything . She is understanding to our questions and fears and is always willing to sit down with us to make sure we are fully educated and comfortable with our treatment plan . When we talk about procedures she’s very natural and friendly and makes us feel at ease in a time that could be scary and anxiety ridden. She’s amazing at her job .
What's one piece of advice would you give a prospective patient of Kate O'Leary at Institute for Reproductive Health?
She’s the best ! Smart and knowledgeable but also friendly and understanding!
During treatment, were you treated like a number or a human with Kate O'Leary at Institute for Reproductive Health?
She always makes sure we understand exactly what she is recommending as far as treatment options . She’s warm and inviting when talking and explaining
Describe the protocols Kate O'Leary used in your cycles at Institute for Reproductive Health and their degree of success.
IUI X2 prenatals and femra with a trigger shot of ovidrel 2 days before insemination .
Describe your experience with the nursing staff at Institute for Reproductive Health.
We started going to the clinic that was just opened in Louisville and the first visit was a little hectic with the nurses , I assumed it was bc they had just opened , our next couple visits were much better ! The nurses are kind and helpful and make sure we know exactly what we need to do and where we need to go for our next visit ( institute for Reproductive Health has 3 different practice locations ) often times are procedures are not done in the Louisville location and they always make sure we know what to expect and where to go for our next appt
Describe your experience with Institute for Reproductive Health.
very clean and organized. We never have to wait very long for our appts . They always get us back quickly . I feel like they are respectful to your time while you’re in there . The doctors and staff are knowledgeable about what procedures you are there for and they always get it done without a long wait that may cause some anxiety while waiting
Describe the costs associated with your care under Kate O'Leary at Institute for Reproductive Health.
We had No insurance coverage so we had to pay out of pocket for all procedures . They always made sure to double check with our ins and submit anything they would pay for. They would make sure we knew how much we owed before each procedure and the money was due before we could schedule .
10
Doctor
Kate O'Leary
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Institute for Reproductive Health
Florence
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
8
NPS
9
Age 42
1 IVF
Donor Sperm
Diminished Ovarian Reserve
European
Income $100K - $199K
Professor
2nd of 2 Docs
4 IUI With Other Docs
Donor Sperm With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr OLeary is incredibly smart and keeps up with current research...Her in-person bedside manner is a little distant as she is focused on her task...when she calls she is very sweet and compassionate...microdose lupron protocol because of my DOR. Towards the end of stimming, when the nurse thought she would trigger me, she actually upped my dose of stims for one night, which got some follicles to grow. She used a FET for my transfer.
Everyone at the clinic [Midwest Fertility Specialists] is so helpful and kind. They are responsive and will get you the information you need. If you need third party, they are super helpful, but they pour like molasses and may take a long time to get back to you...have always answered my questions and talked through my treatment and my options with me...Most of O'Leary's nurses are fantastic. Rachael and Kris are so helpful, compassionate, listen well, answer questions, comfort me. Janet leaves much to be desired.
How was your experience with Kate O'Leary at Midwest Fertility Specialists?
Dr OLeary is incredibly smart and keeps up with current research. She approaches my care and advice with a bit of "what I would do if it were me." Her in-person bedside manner is a little distant as she is focused on her task. However, when she calls she is very sweet and compassionate.
What's one piece of advice would you give a prospective patient of Kate O'Leary at Midwest Fertility Specialists?
Ask her your questions and trust her expertise. Take someone with you to a transfer as she will be focused on her task and not you. But, know that when it matters she will show compassion.
During treatment, were you treated like a number or a human with Kate O'Leary at Midwest Fertility Specialists?
Dr O'Leary and her team have always answered my questions and talked through my treatment and my options with me
Describe the protocols Kate O'Leary used in your cycles at Midwest Fertility Specialists and their degree of success.
Dr O'Leary used a microdose lupron protocol because of my DOR. Towards the end of stimming, when the nurse thought she would trigger me, she actually upped my dose of stims for one night, which got some follicles to grow. She used a FET for my transfer.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Rachael)
Most of O'Leary's nurses are fantastic. Rachael and Kris are so helpful, compassionate, listen well, answer questions, comfort me. Janet leaves much to be desired.
Describe your experience with Midwest Fertility Specialists.
Everyone at the clinic is so helpful and kind. They are responsive and will get you the information you need. If you need third party, they are super helpful, but they pour like molasses and may take a long time to get back to you.
Describe the costs associated with your care under Kate O'Leary at Midwest Fertility Specialists.
I had insurance and they paid about $35,000 for one egg retrieval and one transfer.
8
Doctor
Kate O'Leary
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
10
NPS
10
Age 32
PCOS
Income $50K - $99K
Nurse or HC Services
4th of 4 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. O'Leary was the first out of 4 doctors to diagnose me with PCOS. This was done on my very first appointment. We planned out our IVF course given we have failed IUI'S with a previous doctor. She made me feel comfortable and was very compassionate about the situation and journey...She has great bedside manner. She listened to our concerns. She wanted to do what we were most comfortable doing.
The nursing staff [at Institute for Reproductive Health] is wonderful. Very kind and compassionate. Willing to always answer any questions we might have. Is very thorough with explaining procedures...Both offices we have been to are very calm and relaxing. The main office we went to is in Cincinnati OH. We go to their satellite office in Louisville KY for monitoring...we discussed the cost portion before we discussed the actual procedure
How was your experience with Kate O'Leary at Institute for Reproductive Health?
Dr. O'Leary was the first out of 4 doctors to diagnose me with PCOS. This was done on my very first appointment. We planned out our IVF course given we have failed IUI'S with a previous doctor. She made me feel comfortable and was very compassionate about the situation and journey.
What's one piece of advice would you give a prospective patient of Kate O'Leary at Institute for Reproductive Health?
Go with tons of questions. She is have to help and answer anything and everything you need to know. Plus explains everything in great detail.
During treatment, were you treated like a number or a human with Kate O'Leary at Institute for Reproductive Health?
She has great bedside manner. She listened to our concerns. She wanted to do what we were most comfortable doing.
Describe the protocols Kate O'Leary used in your cycles at Institute for Reproductive Health and their degree of success.
We had to postpone our IVF cycle due to the current Covid-19 pandemic. We had planned to take medication for our egg retrieval and transfer using medication and injectable medications.
Describe your experience with your nurse at Institute for Reproductive Health.
The nursing staff is wonderful. Very kind and compassionate. Willing to always answer any questions we might have. Is very thorough with explaining procedures.
Describe your experience with Institute for Reproductive Health.
Both offices we have been to are very calm and relaxing. The main office we went to is in Cincinnati OH. We go to their satellite office in Louisville KY for monitoring. I really liked how we discussed the cost portion before we discussed the actual procedure that Dr. Oleary recommended which was IVF.
Describe the costs associated with your care under Kate O'Leary at Institute for Reproductive Health.
We have only had office visit copays. Our cycle was put on hold due to pandemic.
10
Doctor
Kate O'Leary
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Institute for Reproductive Health
Cincinnati
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, Unknown Success
NPS
10
NPS
10
Age 25 - 26
1 IVF
Donor Sperm
Male Factor
PCOS
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. O’Leary takes time to get to know her patients. She has the biggest heart and cares for all. She goes above and beyond to make patients feel heard, cared for, and empowered...She takes time to explain each step of the journey so people can feel good about the decisions they are making. She offers support and kindness to all. Dr. O is professional, compassionate, understanding, and hard working...
The clinic is usually very quick to get patients in for appointments. The office staff is friendly. They are good about sticking to appointment times. I never had to wait longer than expected. Overall, I have had good experiences while being in the clinic...Rachael and Christina are wonderful nurses. They took time to answer all of our questions. They were kind, supportive, and very knowledgeable...
How was your experience with Kate O'Leary at Midwest Fertility Specialists?
Dr. O’Leary has the best relationships with her patients. She takes time to explain each step of the journey so people can feel good about the decisions they are making. She offers support and kindness to all. Dr. O is professional, compassionate, understanding, and hard working.
What's one piece of advice would you give a prospective patient of Kate O'Leary at Midwest Fertility Specialists?
My best advice is to get started with Dr. O’Leary as soon as possible. Fertility can be a hard subject, but she will be there to guide you. My only regret is not starting sooner with her. Once we started with her, our outlook changed in a positive way. Choosing her as our doctor was the best decision we ever made.
During treatment, were you treated like a number or a human with Kate O'Leary at Midwest Fertility Specialists?
Dr. O’Leary takes time to get to know her patients. She has the biggest heart and cares for all. She goes above and beyond to make patients feel heard, cared for, and empowered.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Rachael)
Rachael and Christina are wonderful nurses. They took time to answer all of our questions. They were kind, supportive, and very knowledgeable.
Describe your experience with Midwest Fertility Specialists.
The clinic is usually very quick to get patients in for appointments. The office staff is friendly. They are good about sticking to appointment times. I never had to wait longer than expected. Overall, I have had good experiences while being in the clinic.
10
Doctor
Kate O'Leary
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 31
Unexplained
Income $50K - $99K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Kate O'Leary] is very kind and cares about her patients. She explains what is happening and what she is looking for. She is very thorough about everything and gives her recommendations...She was thorough with reviewing my records and got me connected with nurses and other materials regarding IVF...Have questions prepared and she will answer all of them...
The nurses [at Institute for Reproductive Health] are very detailed and the steps you need to take and cover everything in the IVF education class...Great about returning calls and thorough in answering questions. Wish I could email my doctor directly at times. Glad they have their own lab to get bloodwork results. They want their patients to have success...[nurses are] wonderful about returning calls the same day....
How was your experience with Kate O'Leary at Institute for Reproductive Health?
She is very kind and cares about her patients. She explains what is happening and what she is looking for. She is very thorough about everything and gives her recommendations. The nurses are very detailed and the steps you need to take and cover everything in the IVF education class.
What's one piece of advice would you give a prospective patient of Kate O'Leary at Institute for Reproductive Health?
Have questions prepared and she will answer all of them.
During treatment, were you treated like a number or a human with Kate O'Leary at Institute for Reproductive Health?
She was thorough with reviewing my records and got me connected with nurses and other materials regarding IVF. My IVF education day was very detailed and I can tell the staff is always ready to help.
Describe the protocols Kate O'Leary used in your cycles at Institute for Reproductive Health and their degree of success.
Reviewed previous records and did blood work to help her make the best decisions.
Describe your experience with the nursing staff at Institute for Reproductive Health.
Detailed with education classes and wonderful about returning calls the same day.
Describe your experience with Institute for Reproductive Health.
Great about returning calls and thorough in answering questions. Wish I could email my doctor directly at times. Glad they have their own lab to get bloodwork results. They want their patients to have success.
10
Doctor
Kate O'Leary
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Institute for Reproductive Health
Cincinnati
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
2018 - 2019, Successful
NPS
10
NPS
9
Age 36 - 37
6 IUI
Income $100K - $199K
Entrepreneur
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kate O'Leary] was always warm, compassionate and took her time speaking with us. We felt she knew us as individuals and always made us feel as best as we could, even in hard times. She was always very professional as a doctor and we always felt like we were told the truth, even when things were difficult. We would absolutely recommend her...She was always willing to spend the time to answer them but didn't necessarily go into great detail if we didn't ask.
We worked closely with Sarah and Marie Ma [nurses at Institute for Reproductive Health]. We always felt considered and well taken care of, even on Sunday mornings. They were kind, organized, and genuinely interested in our being able to start a family... The self-pay option for IVF was about $11,000, and another $4500 in meds...the administrative side of the practice had some challenges. We felt the ability to get in touch, just get someone on the phone was difficult at times, and in moments very frustrating - especially when the anxiety and worry were running high. Even simple questions required leaving and message and being called back. Perhaps an online chat portal could be utilized for simple questions about appointments, billing, etc.
How was your experience with Kate O'Leary at Institute for Reproductive Health?
Dr. O'Leary was always warm, compassionate and took her time speaking with us. We felt she knew us as individuals and always made us feel as best as we could, even in hard times. She was always very professional as a doctor and we always felt like we were told the truth, even when things were difficult. We would absolutely recommend her.
What's one piece of advice would you give a prospective patient of Kate O'Leary at Institute for Reproductive Health?
She is great! Be prepared ahead of time with questions. She was always willing to spend the time to answer them but didn't necessarily go into great detail if we didn't ask.
Describe your experience with your nurse at Institute for Reproductive Health. (Assigned nurse: Marie-Ma)
We worked closely with Sarah and Marie Ma. We always felt considered and well taken care of, even on Sunday mornings. They were kind, organized, and genuinely interested in our being able to start a family.
Describe your experience with Institute for Reproductive Health.
The Institute for Reproductive Health has a fantastic team of doctors and nurses. All of the care we received was wonderful. However, the administrative side of the practice had some challenges. We felt the ability to get in touch, just get someone on the phone was difficult at times, and in moments very frustrating - especially when the anxiety and worry were running high. Even simple questions required leaving and message and being called back. Perhaps an online chat portal could be utilized for simple questions about appointments, billing, etc.
Describe the costs associated with your care under Kate O'Leary at Institute for Reproductive Health.
We have spent over $30,000 as our insurance covered nothing. The self-pay option for IVF was about $11,000, and another $4500 in meds. As an lgbt couple many of our costs came with donor sperm during IUI attempts.
10
Doctor
Kate O'Leary
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Institute for Reproductive Health
Cincinnati
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5