Rated 1.8
Neutral: 22%Don't recommend: 78%1.8
0% strongly recommend
2 reviews
Humanity
2.9
2.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
3.8
3.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
3.3
3.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Medical College of WI
Residency
Oakland University William Beaumont School of Medicine
Fellowship
National Institutes of Health

How Doctor Communicates

nurse available by email
not available by directline
not available by directline
not available by personal cell phone
not available by personal cell phone
Katherine Green works in 1 office at

Aurora Fertility Services
Rated 8.2
Strongly recommend: 61%Neutral: 25%Don't recommend: 14%8.2

Explore Clinic
Green Bay
2845 Greenbrier Rd.
Green Bay, WI 54311

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Unsuccessful
NPS
0
NPS
0
Age 38
1st of 2 Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I have lost all confidence in what [Dr. Katherine Green] chooses to be a part of and her leadership style...I repeated a cycle immediately at a different clinic and had zero problems...Imagine paying over $13,000 just for your physicians office to accidentally kill all your developing embryos
[Aurora BayCare Medical Center (closed)] had a serious sentinel event, and then chose to handle it poorly despite every option not to...The nursing staff was excellent at this clinic. They are the only reason the place still functions...Imagine paying over $13,000 just for your physicians office to accidentally kill all your developing embryos
How was your experience with Katherine Green at Aurora BayCare Medical Center (closed)?
This Clinic had a serious sentinel event, and then chose to handle it poorly despite every option not to. I have lost all confidence in what this physician chooses to be a part of and her leadership style. I repeated a cycle immediately at a different clinic and had zero problems and zero sentinel events. Exactly what this clinic was on track for until the bad turned to worse. Despite every step of failure and negligent levels of loss, The least they could have done is not made me continue to pay for their failures. Yet, by this physicians choice, I still had to.
What's one piece of advice would you give a prospective patient of Katherine Green at Aurora BayCare Medical Center (closed)?
Unfortunately, your best option is out of state.
During treatment, were you treated like a number or a human with Katherine Green at Aurora BayCare Medical Center (closed)?
This Clinic had a serious sentinel event, and then chose to handle it poorly despite every option not to. I have lost all confidence in what this physician chooses to be a part of and her leadership style. I repeated a cycle immediately at a different clinic and had zero problems and zero sentinel events. Exactly what this clinic was on track for until the bad turned to worse. Despite every step of failure and negligent levels of loss, The least they could have done is not made me continue to pay for their failures. Yet, by this physicians choice, I still had to.
Describe your experience with the nursing staff at Aurora BayCare Medical Center (closed).
The nursing staff was excellent at this clinic. They are the only reason the place still functions.
Describe your experience with Aurora BayCare Medical Center (closed).
This Clinic had a serious sentinel event, and then chose to handle it poorly despite every option not to. I have lost all confidence in what this physician chooses to be a part of and her leadership style. I repeated a cycle immediately at a different clinic and had zero problems and zero sentinel events. Exactly what this clinic was on track for until the bad turned to worse. Despite every step of failure and negligent levels of loss, The least they could have done is not made me continue to pay for their failures. Yet, by this physicians choice, I still had to. Your money is best spent leaving the state and going to a real Clinic.
Describe the costs associated with your care under Katherine Green at Aurora BayCare Medical Center (closed).
Imagine paying over $13,000 just for your physicians office to accidentally kill all your developing embryos. And then still want their money. Improper handling of a sentinel event at all levels.
What specific things went wrong at Aurora BayCare Medical Center (closed)?
  • Failed to call with results
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at Aurora BayCare Medical Center (closed).
Improper response to a fatal sentinel event.
0
Doctor
Katherine Green
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Aurora BayCare Medical Center (closed)
Green Bay (closed)
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
8
NPS
8
Age 31
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Neutral
Neutral
Successful
I thought Dr Green was a good doctor. I followed their standard treatment plan and got results. She was not super warm but was very nice. She always have enough time for questions which I really appreciated. We had some requests for treatment due to our religious beliefs and while she did not agree with them, she was respectful of how we wanted our care to go...Did a fresh transfer that led to birth of my child.
This clinic [Aurora BayCare Medical Center] is knowledgeable, clean, organized, and professional...Negatives would be delay in scheduling due to how busy they are and they don’t do a lot of outside the box treatment. I would also say that they could do better at realistically communicating timelines. Treatment and scheduling always took longer than I was told which sometimes left me disappointed. They would do better to over estimate time-frames
How was your experience with Katherine Green at Aurora BayCare Medical Center (closed)?
I thought Dr Green was a good doctor. I followed their standard treatment plan and got results. She was not super warm but was very nice. She always have enough time for questions which I really appreciated. We had some requests for treatment due to our religious beliefs and while she did not agree with them, she was respectful of how we wanted our care to go.
What's one piece of advice would you give a prospective patient of Katherine Green at Aurora BayCare Medical Center (closed)?
Advocate for yourself and don’t be afraid to ask questions.
During treatment, were you treated like a number or a human with Katherine Green at Aurora BayCare Medical Center (closed)?
Because this clinic gives all people the same basic treatment plan it made me feel like I was not necessarily getting individualized care all the time
Describe the protocols Katherine Green used in your cycles at Aurora BayCare Medical Center (closed) and their degree of success.
We were diagnosed with unexplained infertility. Standard treatment for this is to move to IUI. We did 3 cycles of IUI with letrozole and testing with opks for ovulation. When these did not work, it was suggested that IVF be next. We did mini IVF due to personal convictions. I was on birth control a month then stimulated with menopur, gonal F and ganirelix. Did a fresh transfer that led to birth of my child.
Describe your experience with the nursing staff at Aurora BayCare Medical Center (closed).
I thought the nurses were great. Always prompt to answer messages
Describe your experience with Aurora BayCare Medical Center (closed).
This clinic is knowledgeable, clean, organized, and professional. When I received care there the doctors did all ultrasounds which I thought was incredible to have that connection with them. I do believe that has changed recently though. Negatives would be delay in scheduling due to how busy they are and they don’t do a lot of outside the box treatment. I would also say that they could do better at realistically communicating timelines. Treatment and scheduling always took longer than I was told which sometimes left me disappointed. They would do better to over estimate time-frames
Describe the costs associated with your care under Katherine Green at Aurora BayCare Medical Center (closed).
IUIs were overpriced relative to other clinics. IVF and mini IVF seemed comparable.
Describe Katherine Green's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center (closed).
I have no issue with their eSET practices. Because they only transfer day 5 embryos(that I know of, at least) this policy makes sense. I am not interested in twins so it was fine by me
8
Doctor
Katherine Green
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Aurora BayCare Medical Center (closed)
Green Bay (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5