Kathleen Doody

CARE Fertility Texas

Rated 6.9
Strongly recommend: 57%Neutral: 12%Don't recommend: 31%6.9
57% strongly recommend
18 reviews
Humanity
7.1
7.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.4
5.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas
Residency
Baylor
Fellowship
U. of Texas Southwestern

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kathleen Doody works at

CARE Fertility Texas
Rated 7.5
Strongly recommend: 52%Neutral: 24%Don't recommend: 24%7.5

Explore Clinic
Bedford
1701 Park Place Ave
Bedford, TX 76022
Fort Worth
1250 8th Ave., Suite 365
Fort Worth, TX 76104

18 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Consult
NPS
0
NPS
0
Age 37 - 38
Tubal Blockage
Uterine Fibroids
Income $0 - $49K
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Very cold, impatient doctor [Dr. Doody] that seems to be desensitized to her work. Her blunt cold responses, harping on my age...Did lots of testing which came in handy later ugh other specialists. She says her eyesight is not good to do the surgeries and longer so the other female doctor under her was to do it...blind sighted at the last minute, surgery and date paid for only for this doctor to go convince the others that I just needed a hysterectomy...
All of the staff [CARE Fertility] were pretty cordial...She [Dr. Doody] says her eyesight is not good to do the surgeries and longer so the other female doctor under her was to do it. Right before having my surgery my last visit with her she coldly told me that her clinic would not be doing the surgery due to not having enough tissue to work with and an enlarged uterus and I just needed to take it out...
How was your experience with Kathleen Doody at CARE Fertility Texas?
Very cold, impatient doctor that seems to be desensitized to her work. Her blunt cold responses, harping on my age then ultimately convincing the other female doctor to but don’t surgery made me cry, want to give up and mist definitely feel like tons of gas traveling and paying money to her was wasted. If you are over 35 go somewhere else where they won’t make you feel like a grandma trying to conceive. Her last words to me were so cold and uncaring it felt like when you see the mean doc on tv come out and say “sorry she’s going to die soon” and walk off. Simply cold!! Thank goodness others encouraged me to seek a second opinion and I did and got the surgery done with none of the toxic ness Dr. K. Doody served!
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
If you are older- go somewhere else If you are struggling with fibroids- go somewhere else If you are liking for gentle compassion and understanding go somewhere else! When she gave me her dooms day news of having “consulted” with the doctor I had just paid to not do my surgery and I got another opinion who couldn’t understand why she would say or do that I learned that there are compassionate Doctors out there who care and will handle with care. Keep searching there is better out there!
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
Every session felt rushed despite us driving two hours to see her. Her demeanor was cold and lacking compassion which I now know from others is not a uncommon thing. I had to rush and interject to get cold textbook answers to my questions sometimes leading to tears over her blunt responses
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
I was advised to find a specialist in open Myomectomy and she was in network so we went with it. Did lots of testing which came in handy later ugh other specialists. She says her eyesight is not good to do the surgeries and longer so the other female doctor under her was to do it. Right before having my surgery my last visit with her she coldly told me that her clinic would not be doing the surgery due to not having enough tissue to work with and an enlarged uterus and I just needed to take it out. No doctors following her ever stated that at all!
Describe your experience with the nursing staff at CARE Fertility Texas.
All of the staff were pretty cordial or darn right nice. Doesn’t match the service you will later get from the doctor.
Describe your experience with CARE Fertility Texas.
It was Covid time so we had to wait outside so I can’t say much. Bathrooms were relatively clean and equipment felt/looked clean so it felt sanitized. Every now and then I would encounter a grumpy don’t care what you are saying front person or nurse but they were very nice and accommodating and patient for the most part
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
I don’t truly remember as my boyfriend often paid, I just know it felt like tons of money and more test including more money. Lord of money wasted
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
N/A never got that far
What specific things went wrong at CARE Fertility Texas?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at CARE Fertility Texas.
Just felt like we wasted a lot of money and constant traveling to be blind sighted at the last minute, surgery and date paid for only for this doctor to go convince the others that I just needed a hysterectomy and not corrective to raise my chances. Can you imagine how hard that was finally reaching surgery time to be told no and her why in the coldest fashion. I have told everyone I can’t imagine how she would make someone feel who has never had kids! It’s a way to say everything correctly
0
Doctor
Kathleen Doody
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
7
Age 31 - 32
3 Fertility Medications
Unexplained
European
Income $100K - $199K
Graphic Designer
3rd of 3 Docs
2 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
She had a rushed bedside manner, and at times felt like she needed to quickly make a presence in my appointment and then move on. However, during the initial consultation, she spent more time listening and trying to understand our infertility journey. She also recommended testing that no other doctor or specialist I had seen before had recommended, which was nice to be able to dig deeper into testing.
They are cutting edge on research and new connections of things that might cause infertility and are willing to test for those things. However, their primary recommendation for treatment is either IUI or IVF, not looking for a holistic root cause approach if their initial testing showed unexplained infertility. Another benefit of this clinic is they are always doing some type of IVF trial or other test trials/study, so if you qualify that can help greatly reduce the cost to treatments and different blood tests.
How was your experience with Kathleen Doody at CARE Fertility Texas?
She can be rushed at times with her appointments, especially any visit after the initial consultation. And she cussed a little bit around us, which was slightly uncomfortable because my husband and I told her we both work at a church and my husband is a pastor, so it caught us off guard a bit. But overall we appreciated how she was open to testing for new things that were cutting edge of research, and she seems very knowledgeable and I trust her to suggest the best path for us to take.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Ask as many questions as you can think of during the initial consultation, and try to not move on from her office until you get all of your questions answered, even if she wants to move onto an exam. Because once you leave her office, you don’t go back during the consult appt, she will be wrapping up the appt after an exam.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
She had a rushed bedside manner, and at times felt like she needed to quickly make a presence in my appointment and then move on. However, during the initial consultation, she spent more time listening and trying to understand our infertility journey. She also recommended testing that no other doctor or specialist I had seen before had recommended, which was nice to be able to dig deeper into testing.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
She suggested that I test for HHV6 and do a hysteroscopy.
Describe your experience with the nursing staff at CARE Fertility Texas.
Most of them were kind and friendly, but I only interacted with 2-3 of them, and I can’t remember their names. However, one person who worked for another doctor at this clinic, but helped out with one of my procedures, was very curt and forceful, and seemed mad during my whole appt.
Describe your experience with CARE Fertility Texas.
They are cutting edge on research and new connections of things that might cause infertility and are willing to test for those things. However, their primary recommendation for treatment is either IUI or IVF, not looking for a holistic root cause approach if their initial testing showed unexplained infertility. Another benefit of this clinic is they are always doing some type of IVF trial or other test trials/study, so if you qualify that can help greatly reduce the cost to treatments and different blood tests.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
I had some testing covered by a trial I was a part of temporarily, but the other expenses was around $1500-$2000 total including diagnostic testing, HHV6 testing, hysteroscopy.
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
N/A
What specific things went wrong at CARE Fertility Texas?
  • Failed to convey critical information
Describe the specific things that went wrong at CARE Fertility Texas.
They failed to inform me of a major requirement/disqualifying factor in one of the IVF trials (Hashimotos disqualified me), and I didn’t find out that I wouldn’t qualify until 3 days before my cycle was supposed to start. This was heartbreaking and could have been communicated a lot sooner rather than getting my hopes up.
7
Doctor
Kathleen Doody
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
10
Age 31 - 32
3 IUI
Tubal Blockage
Unexplained
European
Income $200K - $499K
Lawyer
1st of 3 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
On one-on-one meetings with Dr. Kathy she is very compassionate and answers all your questions. She is very knowledgeable and takes her time with patients. When you are going through patients, the clinic is very busy and you are shuffled around to different rooms and different nurses quite a bit.... Laparoscopic surgery to investigate a final blockage. Clomid IUI based on irregular cycles, but unexplained fertility. We did 3 rounds of Clomid/IUI.
The cutting edge treatments and being on the forefront of clinical research would be a strength of this clinic [CARE Fertility]. The large number of patients making you sometimes feel like a number would be a negative....The nurses are all exceptionally kind people. Even though you may see a different nurse during times of a cycle based on the day you’re at the clinic, they all get to know you over time and are quite friendly. This puts you at ease. Some of the nurses seem disorganized at times, but I think that is a result of the large patient load.
How was your experience with Kathleen Doody at CARE Fertility Texas?
When speaking with Dr. Kathy you can tell she is an incredibly intelligent and knowledgeable doctor. She is also someone that has the rare gift of being able to explain complicated medical procedures or terms in a manner that a layperson can understand. She is always up to date on the latest technologies and procedures. She always always had a hopeful message with her delivery and was accessible to me for appointments and consultations when I wanted to discuss a test result or a change in treatment.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Be organized and ask questions. The clinic is very busy and you have to be your own advocate. Also be patient and remain hopeful.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
On one-on-one meetings with Dr. Kathy she is very compassionate and answers all your questions. She is very knowledgeable and takes her time with patients. When you are going through patients, the clinic is very busy and you are shuffled around to different rooms and different nurses quite a bit.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
Laparoscopic surgery to investigate a final blockage. Clomid IUI based on irregular cycles, but unexplained fertility. We did 3 rounds of Clomid/IUI.
Describe your experience with the nursing staff at CARE Fertility Texas.
The nurses are all exceptionally kind people. Even though you may see a different nurse during times of a cycle based on the day you’re at the clinic, they all get to know you over time and are quite friendly. This puts you at ease. Some of the nurses seem disorganized at times, but I think that is a result of the large patient load.
Describe your experience with CARE Fertility Texas.
The cutting edge treatments and being on the forefront of clinical research would be a strength of this clinic. The large number of patients making you sometimes feel like a number would be a negative.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
Testing and laparoscopy were covered by my insurance. We paid out of pocket approximately $1000 including medication for each IUI cycle.
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
We have not started an IVF cycle, but we were told that due to our age, only one embryo would be transferred.
What specific things went wrong at CARE Fertility Texas?
  • Lost paperwork
Describe the specific things that went wrong at CARE Fertility Texas.
At one point some consent forms we had signed were misplaced or destroyed and we had to complete the forms again.
9
Doctor
Kathleen Doody
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
9
Age 31 - 32
3 IUI
Unexplained
Latinx
Income $200K - $499K
Lawyer
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Doody is very friendly and knowledgeable. She is a leader in the field and is up to date on the latest trends and information regarding assisted reproduction. My criticism is she has so many patients and when we would see her it was apparent that she had only reviewed our file five minutes before we arrived....We have done three IUI treatments including taking Clomid. We were set to try IVF but the corona virus pandemic stopped our planned treatment.
The clinic [CARE] has a good location and nice facility. They have recently upgraded the interior and it looks very nice. The facility is also very clean and well-maintained. It is spacious in the waiting area and has excellent privacy in each consultation room....The nursing staff is very friendly and kind. They treat patients with a smile and helping hand every time we have gone to the facility. My criticism is they are very busy and on occasion not as well prepared or organized to see a particular patient.
How was your experience with Kathleen Doody at CARE Fertility Texas?
Dr. Doody is very friendly and knowledgeable. She is a leader in the field and is up to date on the latest trends and information regarding assisted reproduction. My criticism is she has so many patients and when we would see her it was apparent that she had only reviewed our file five minutes before we arrived.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Be patient and stay positive.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
Very busy clinic. Sometimes when you are there it feels like you are just another number. When you meet with Dr. Doody she is very knowledgeable and nice.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
We have done three IUI treatments including taking Clomid. We were set to try IVF but the corona virus pandemic stopped our planned treatment.
Describe your experience with the nursing staff at CARE Fertility Texas.
The nursing staff is very friendly and kind. They treat patients with a smile and helping hand every time we have gone to the facility. My criticism is they are very busy and on occasion not as well prepared or organized to see a particular patient. They are very professional and capable in all the medical procedures we have undergone.
Describe your experience with CARE Fertility Texas.
The clinic has a good location and nice facility. They have recently upgraded the interior and it looks very nice. The facility is also very clean and well-maintained. It is spacious in the waiting area and has excellent privacy in each consultation room. The area for males to provide a sample was very nice.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
Each IUI was $1,000. My wife had a minor surgical procedure covered by insurance. We anticipate IVF will cost between $8,000-$12,000.
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
Not applicable.
What specific things went wrong at CARE Fertility Texas?
  • Lost paperwork
Describe the specific things that went wrong at CARE Fertility Texas.
We signed some consent forms as part of an IVF clinical study. They lost them and we had to sign them again.
9
Doctor
Kathleen Doody
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
2
NPS
3
Age 31 - 32
3 IUI
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Out of the almost year and a half I have been in treatment, I have seen my doctor [Dr. Kathleen Doody] a total of 4 times. This also includes when I had surgery to remove a cyst from my ovary...She was very clinical in her approach. She would try to explain things to us...unsure of where we stood or what our next step was when we left...we did 3 cycles back to back, the exact same way each time...None of them worked...said we needed IVF. We signed up for a trial and got the call a few months later for screening. I missed qualifying by .01%, which the nurse felt the need to tell me.
[CARE Fertility] is very nice and has everything on site for most of the testing. They even have a surgery center in the same building that is very convenient...offer welcome packages on your first visit...A few times I had to call and ask for results in order to obtain them...We signed up for a trial and got the call a few months later for screening. I missed qualifying by .01%, which the nurse felt the need to tell me.
How was your experience with Kathleen Doody at CARE Fertility Texas?
She was very clinical in her approach. She would try to explain things to us, but we didn’t understand a lot of what she explained and were very unsure of where we stood or what our next step was when we left. We also rarely saw her, and mostly dealt with clinic staff.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Write down all your questions, ask very pointed and direct questions and make sure you get a direct answer.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
Out of the almost year and a half I have been in treatment, I have seen my doctor a total of 4 times. This also includes when I had surgery to remove a cyst from my ovary. Everything was very clinical and in a step by step order.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
We did testing for the first 3 months. All the blood work, HSG, Hysteroscopy, semen analysis, the works. It was discovered I had a cyst on an ovary and it had to be removed. We had it removed and she said we could try naturally for a few months, as it was large and could have been disrupting something in my uterus. She said to call when we were ready for IUI. When we began doing IUI, we did 3 cycles back to back, the exact same way each time. 5 days of clomid. Call when you get a positive ovulation test and go in the same day for insemination. None of them worked. After the 3rd one, she said the chances of it working were slim to none at this point and said we needed IVF. We signed up for a trial and got the call a few months later for screening. I missed qualifying by .01%, which the nurse felt the need to tell me. My husband had a DNA analysis of his sperm, which was normal. So basically I’ve been told now I need to just call them when I’m ready for IVF, which we can’t afford and have no insurance coverage for.
Describe your experience with the nursing staff at CARE Fertility Texas.
Most of the nursing staff was caring and understanding. They explained things to me and answered my questions when I didn’t understand something.
Describe your experience with CARE Fertility Texas.
The clinic is very nice and has everything on site for most of the testing. They even have a surgery center in the same building that is very convenient. The center is large and they just remodeled the front. They offer welcome packages on your first visit.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
My IUI’s were $1000 each cycle. We spent close to $600 on initial testing. My surgery for cyst removal was $1,300 after insurance.
What specific things went wrong at CARE Fertility Texas?
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at CARE Fertility Texas.
It was difficult when waiting for results. A few times I had to call and ask for results in order to obtain them. We also experienced a nurse not letting us know the dr had ordered more testing until a few months after it was ordered.
2
Doctor
Kathleen Doody
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
3
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
6
NPS
5
Age 26
Anovulation
PCOS
European
Native American
Income $50K - $99K
Teacher
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
She [Dr. Kathleen Doody] wanted me to use Clomid and IUI. Her rationale is that I am not ovulating and that clomid makes you ovulate but makes it hard for sperm to make it to the egg. She said that she takes care of that by doing an IUI at the same time. She wanted to me to take clomid with a trigger shot and then use IUI in my first cycle. She also said that I needed to remain on birth control when I wasn’t in a treatment cycle...
I spent about $1,000 just on testing [at CARE Fertility]...They don’t communicate results in the most compassionate way. They just tell you matter of fact, and don’t really explain what results mean if you don’t ask the right questions. When I got my HSG and scoping done, they never actually told me what they found or saw, they just said that it was time to go to IUI...They [the nurses] were very informative and treated me like a person the whole time. They understood where I was emotionally and didn’t rush or pressure me in anyway
How was your experience with Kathleen Doody at CARE Fertility Texas?
She was very detailed about the information of my PCOS diagnosis and how she wanted to treat me. My main complaint is that she is unwilling to take small steps in order to help me get pregnant, she wanted to jump straight to expensive treatments because it’s how they operate there. From what I understood, her way is more successful more often, but financial is extremely expensive.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Ask more questions and don’t leave before they are answered.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
She explained everything to me very clearly and took notes for me so I would understand. She listened and validated my concerns. I appreciated how she talked to me and made everything clear to me. She also didn’t rush me through the process.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
She wanted me to use Clomid and IUI. Her rationale is that I am not ovulating and that clomid makes you ovulate but makes it hard for sperm to make it to the egg. She said that she takes care of that by doing an IUI at the same time. She wanted to me to take clomid with a trigger shot and then use IUI in my first cycle. She also said that I needed to remain on birth control when I wasn’t in a treatment cycle.
Describe your experience with the nursing staff at CARE Fertility Texas.
They were very informative and treated me like a person the whole time. They understood where I was emotionally and didn’t rush or pressure me in anyway.
Describe your experience with CARE Fertility Texas.
They don’t communicate results in the most compassionate way. They just tell you matter of fact, and don’t really explain what results mean if you don’t ask the right questions. When I got my HSG and scoping done, they never actually told me what they found or saw, they just said that it was time to go to IUI.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
I spent about $1,000 just on testing for her. The treatment cycle that she wanted me to do would be an additional $1,000. This is probably because my insurance is awful and doesn’t cover it.
What specific things went wrong at CARE Fertility Texas?
  • Failed to call with results
Describe the specific things that went wrong at CARE Fertility Texas.
They simply didn’t actually communicate results when I had tests done. They didn’t give me any info other than what treatment they wanted to pursue.
6
Doctor
Kathleen Doody
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
5
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 32
1 IVF
Endometriosis
European
2nd of 2 Docs
7 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
when beginning the IVF process, my husband and I were under the understanding we were doing Effortless IVF because it’s all we had talked about with her [Dr. Kathleen Doody]. Side note: she’s a huge proponent of Effortless. It wasn’t until we saw the financial consultant at the end of our appointment that we learned we were not good candidates for it. It was frustrating that she did not inform us of this when we were in consult with her. My husband does not think she has a warm bedside manner, and this bothers him. I prefer my doctors to be direct, so I appreciate her candidness. She is very straightforward when she is communicating. She seems to really know what she’s doing, which is why I stayed with her.
It seems they [nurses at CARE Fertility] aren’t very good at updating charts so everyone knows what is happening...Communication is lacking sometimes...day of egg retrieval, I was told to start Estrace day 1 of my cycle. At my first appointment to begin FET cycle, the nurse did not know I had started taking it and was confused that I had. She then did not inform the doctor that I was taking it. The doctor thought my estradiol levels were too high and wanted to cancel my cycle. After I informed her I was taking the Estrace, we proceeded with cycle.
How was your experience with Kathleen Doody at CARE Fertility Texas?
My biggest issue with Dr. Doody is that I don’t feel like communication is always clear. For example, when beginning the IVF process, my husband and I were under the understanding we were doing Effortless IVF because it’s all we had talked about with her. Side note: she’s a huge proponent of Effortless. It wasn’t until we saw the financial consultant at the end of our appointment that we learned we were not good candidates for it. It was frustrating that she did not inform us of this when we were in consult with her. My husband does not think she has a warm bedside manner, and this bothers him. I prefer my doctors to be direct, so I appreciate her candidness. She is very straightforward when she is communicating. She seems to really know what she’s doing, which is why I stayed with her.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Be proactive in your communication-don’t wait for her to tell you something
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
I always feel very rushed when I’m with the doctor.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
Before seeing Dr. Doody, I had 7 unsuccessful IUIs at another clinic. She decided we needed to live straight to IVF, which I appreciated because I was over IUIs. I have an endometrioma on each ovary, but there has been no intervention for these. The plan was for a fresh transfer. I started with 20 units of Lupron for 8 days. Then 10 units of Lupron, 2 vials of Menopur, and 75 units of Gonal-f for 9 days. I started my period in the middle of this so we decided to do a FET but planned to proceed with retrieval. Retrieval resulted in 3 eggs, one fertilized, and one frozen.
Describe your experience with the nursing staff at CARE Fertility Texas.
The nurses have been great. They take their time and listen to my concerns. They were especially great on the day of egg retrieval. My only complaint is lack of communication. For example, post-op nurse told me to start Estrace on first day of my cycle. I went in for first appointment to prepare for FET and that nurse didn’t know I was on the medication and was confused about why I had already started. Doctor called later that day to cancel my FET cycle because my estradiol levels were too high. She didn’t know I had already started the medication either. It seems they aren’t very good at updating charts so everyone knows what is happening.
Describe your experience with CARE Fertility Texas.
The clinic is clean and in a convenient location. They have an in house lab, so there’s no need for them to send your bloodwork somewhere for results. Egg retrieval is also done in the same office. The front staff is courteous. There isn’t a ton of privacy. The consult “rooms” are cubicles, so you can see and hear financial discussions and other conversations (exam rooms are very private). For pre-op, you’re separated by the other person by a thin curtain so you hear each other’s medical history.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
My insurance covered all of the testing we needed prior to IVF. IVF cycle was around $9,000, excluding medications. Effortless IVF is much more cost effective, but I did not meet criteria for that.
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
For me, she recommended single embryo transfer. She believes the risks to multiple outweigh any potential benefit.
What specific things went wrong at CARE Fertility Texas?
  • Provided conflicting information
Describe the specific things that went wrong at CARE Fertility Texas.
Communication is lacking sometimes. I described this in a previous question, but day of egg retrieval, I was told to start Estrace day 1 of my cycle. At my first appointment to begin FET cycle, the nurse did not know I had started taking it and was confused that I had. She then did not inform the doctor that I was taking it. The doctor thought my estradiol levels were too high and wanted to cancel my cycle. After I informed her I was taking the Estrace, we proceeded with cycle.
9
Doctor
Kathleen Doody
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
1
NPS
2
Age 26
Tubal Blockage
Income $50K - $99K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Doody bedside manner was rather cold. I tried my best to have grace for her but my husband was not impressed...spoke very quickly with what seemed to be in compassion. She’s very blunt so if you don’t care about warm and fuzzy you might like her...My tubes were blocked so the plan was to open them up and try that and if that didn’t work pursue IVF. Once in surgery one tube was opened and another was removed. After the surgery I was hoping to get pregnant naturally but nothing happened. I didn’t feel like pursuing IVF with Care Fertility so my husband and I took a 3 year break.
I transferred to another clinic and I need my lab results to be sent over and they [staff at CARE Fertility] were REALLY rude over the phone about using different method besides fax because theirs wasn’t working...The nursing staff was easy-going and kind. I think the reason we feel like it wasn’t the best experience is because when [Dr. Doody] explained what would happen in the surgery and then when I came out it was two different things. It just threw us off and we hadn’t developed enough of a relationship to trust her. So it felt weird. I just wish we understood more and didn’t feel like it was all about the money.
How was your experience with Kathleen Doody at CARE Fertility Texas?
Dr. Doody spoke very quickly with what seemed to be in compassion. She’s very blunt so if you don’t care about warm and fuzzy you might like her but for me I really wanted a doctor that would have empathy and not treat me like a number.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Ask questions don’t just nod your head if you don’t understand.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
Dr. Doody bedside manner was rather cold. I tried my best to have grace for her but my husband was not impressed.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
My tubes were blocked so the plan was to open them up and try that and if that didn’t work pursue IVF. Once in surgery one tube was opened and another was removed. After the surgery I was hoping to get pregnant naturally but nothing happened. I didn’t feel like pursuing IVF with Care Fertility so my husband and I took a 3 year break.
Describe your experience with the nursing staff at CARE Fertility Texas.
They were kind and accessible. When I had to have a few test done they made me feel comfortable.
Describe your experience with CARE Fertility Texas.
Front desk person was okay. Dr.Doody was thorough but lacked visible compassion. The nursing staff was easy-going and kind. I think the reason we feel like it wasn’t the best experience is because when Dr. Kathy explained what would happen in the surgery and then when I came out it was two different things. It just threw us off and we hadn’t developed enough of a relationship to trust her. So it felt weird. I just wish we understood more and didn’t feel like it was all about the money.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
Luckily my insurance covered most of it.
What specific things went wrong at CARE Fertility Texas?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at CARE Fertility Texas.
I transferred to another clinic and I need my lab results to be sent over and they were REALLY rude over the phone about using different method besides fax because theirs wasn’t working. Poor customer service is not my fav especially for something so sensitive. When families have to endure this journey the last thing they want to deal with is sassy people on the phone.
1
Doctor
Kathleen Doody
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
4 of 5
2
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 34 - 37
2 IVF
Endometriosis
Male Factor
Uterine Fibroids
Income $100K - $199K
Teacher
3rd of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr Kathleen Doody] is a mom and she herself had to overcome some hurdles to conceive her son. I trusted her and she communicated clearly. When we lost our full term daughter at 38+5 weeks, she really shined as a care provider, and multiple times contacted me with out prompting to check on me and see how I was doing. She genuinely cared.
Dr. Doody [at CARE Fertility] always treated me like a person. She is intelligent, articulate, and has a good bed side manner...Nikki was very compassionate. She was there with me through so many of my failed cycles and then both of my successful cycles...Scheduling is easy and staff always contacts back promptly. The frequency of visits sucks, but so does infertility and it is just par for the course. They always do med training and are thorough with running tests.
How was your experience with Kathleen Doody at CARE Fertility Texas?
Dr. Kathy is thorough and educated me about my diagnosis. She guided me through my treatment plan and explained why each step was necessary and gave me "if I were you" guidance as to my options and treatment plan. I always felt comfortable with her and found her to be compassionate. She is a mom and she herself had to overcome some hurdles to conceive her son. I trusted her and she communicated clearly. When we lost our full term daughter at 38+5 weeks, she really shined as a care provider, and multiple times contacted me with out prompting to check on me and see how I was doing. She genuinely cared.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
I wasted my time with two other fertility doctors before Dr. Kathy. I saw them because of commercials on the radio I heard, or because a peer informed they had success with them. I never really felt comfortable with either of them, but I stayed because I was hopeful and because i was so new to the journey, i was uneducated. My one piece of advice is see Dr. Kathy first! You will feel comfortable and be in good hands.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
Dr. Doody always treated me like a person. She is intelligent, articulate, and has a good bed side manner. We lost our daughter full-term due to a cord accident 3 days before her birth (btw, you need stillborn as an option on your outcome list, I was forced to pick "live-birth singleton.") after 4 ivf rounds (2 with Dr. Doody) and 3 fet's. She called me and supported me and went above and beyond to connect me with a support system. She is ethical and wonderful. She cares about the "whole person" not just your medical information.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
I went through so many cycles i dont remember the specifics. I have been trying to have a baby for 5 years. I took Menopur, Progesterone in Oil, trigger shots of Ovidrel, Prednisone, i think Fermera. And many more. Dr, Kathy's clinic gives you a very clear calendar indicating each thing you are supposed to take and when and it is fairly easy to follow. If you get tripped up on the calendar, I always call and nurse helps me to answer my question.
Describe your experience with your nurse at CARE Fertility Texas. (Assigned nurse: Nikki)
Nikki was very compassionate. She was there with me through so many of my failed cycles and then both of my successful cycles. After my daughter was stillborn, I came to do my final FET and Nikki hugged me and comforted me as I cried about burying my baby. The staff genuinely care and are like family. They are always behind you rooting for your success.
Describe your experience with CARE Fertility Texas.
Scheduling is easy and staff always contacts back promptly. The frequency of visits sucks, but so does infertility and it is just par for the course. They always do med training and are thorough with running tests.
Describe your experience with your monitoring appointments at CARE Fertility Texas.
Monitoring appts where just like scheduling any other appointment. It was very normal and you just scheduled it before you left each appointment.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
I spent $20,000 on a MaxCare plan where I have multiple cycles of IVF in a 365 day period. Medications were extra, all appts. covered. i had a surgery to remove fibroids and endometriosis, it was covered by insurance.
10
Doctor
Kathleen Doody
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
10
Age 32
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Unexplained
Black or African-American
Income $0 - $49K
3rd of 3 Docs
IVF With Other Docs
Egg Freezing With Other Docs
Neutral
Strongly Recommends
Unsuccessful
She [Dr. Kathleen Doody] and her team provided me with the care that I needed...She was caring and very compassionate for my first consultation, the second consultation i did not know what to except with my results but she explained every details. The last visit was gut wrenching because i didn’t have any mature follicles and the tech after giving her the results, she had to come and check for herself that there was none. I believe she was hoping to have at least one follicles that i can use.
The location [of CARE Fertility] is in a secluded environment, it makes it feel like you have reach your home because it’s private. The staff are very friendly and helpful ready to answer all questions. The place is clean, well maintained and kept... felt like I wasn’t fighting infertility alone but with the whole team. Everyone was compassionate and caring. I felt everyone was rooting for me to get at least get one egg to go with.
How was your experience with Kathleen Doody at CARE Fertility Texas?
She was caring and very compassionate for my first consultation, the second consultation i did not know what to except with my results but she explained every details. The last visit was gut wrenching because i didn’t have any mature follicles and the tech after giving her the results, she had to come and check for herself that there was none. I believe she was hoping to have at least one follicles that i can use.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Just be easy on yourself , they will explain everything that you need to know even before asking your question.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
She and her team provided me with the care that I needed with. I felt like I was home everyone knew my name and knew how to even say it correctly which is not always the case because my name is hard to pronounce.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
12 days Gonal 225 Menopur 225 And the rest i don’t remember but i believe i was on maximum dosage
Describe your experience with your nurse at CARE Fertility Texas. (Assigned nurse: Yes)
I felt like I wasn’t fighting infertility alone but with the whole team. Everyone was compassionate and caring. I felt everyone was rooting for me to get at least get one egg to go with.
Describe your experience with CARE Fertility Texas.
The location is in a secluded environment, it makes it feel like you have reach your home because it’s private. The staff are very friendly and helpful ready to answer all questions. The place is clean, well maintained and kept.
8
Doctor
Kathleen Doody
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2018, Unknown Success
NPS
10
NPS
10
Age 40
2 IVF
Diminished Ovarian Reserve
Uterine Fibroids
European
Black or African-American
Income $100K - $199K
Sales Representative
2nd of 2 Docs
3 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Truthfully, Dr Doody is not necessarily the warm and fuzzy type initially, so if that is the experience you require during your fertility journey she may not be the best fit. She communicates in a very medical or scientific way, but she is sharp as a tack. I appreciate her candidness and while she does show compassion for the process - it's just not over the top. My wife and I have full faith in her abilities.
Strengths: Easy to schedule appts, billing group easy enough for the most part, clean premises, easy parking, great staff [CARE Fertility], close to Dallas. Weaknesses: One individual in billing is not as sharp as the rest of the group... ... eSet is typical protocol for the practice, however given my age they transferred 2 embryos on each attempt. Indicated they would never transfer more than two. I am happy with their protocol.
How was your experience with Kathleen Doody at CARE Fertility Texas?
Truthfully, Dr Doody is not necessarily the warm and fuzzy type initially, so if that is the experience you require during your fertility journey she may not be the best fit. She communicates in a very medical or scientific way, but she is sharp as a tack. I appreciate her candidness and while she does show compassion for the process - it's just not over the top. My wife and I have full faith in her abilities.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Be open and candid, ask lots of questions, and she'll do the same.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
She takes her time to thoroughly explain the process, and communicates realistic expectations based on data. She also shared a bit about her own fertility journey.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
Birth control, Lupron, Menopur, and Follistim I think? Can't remember dosage. Then progesterone inserts on first cycle and progesterone shots second cycle. Can't remember dosage. Rationale - tried and trusted methodology.
Describe your experience with the nursing staff at CARE Fertility Texas.
Lovely and qualified
Describe your experience with CARE Fertility Texas.
Strengths: Easy to schedule appts, billing group easy enough for the most part, clean premises, easy parking, great staff, close to Dallas. Weaknesses: One individual in billing is not as sharp as the rest of the group...
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
Not available
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
eSet is typical protocol for the practice, however given my age they transferred 2 embryos on each attempt. Indicated they would never transfer more than two. I am happy with their protocol.
10
Doctor
Kathleen Doody
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Endometriosis
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Kathy [Doody] will not do multiple embryo transfers unless you are over 35 and she deems it necessary. We didn’t get the choice...is great at what she does and is very professional. She bases her work on scientific evidence. She can be very direct at times but when it mattered she was very compassionate. She does care about your success...I was a part of an investigational drug so not everything was Dr. Kathy’s choice. I started out on birth control for ten days and then Lupron 10ml for the rest of the cycle. I was on 3 vials of menopur for 10 days before pulling the trigger. My dosage never changed because my blood work continued to show everything was progressing appropriately.
The clinical trial cost $2500 [at CARE Fertility]. The FET will be about the same...The clinic is great. You can tell they are very busy but they care. The front office ladies are sweet. The surgery team are also great. The only weakness would be the wait at times. It is understandable and they are apologetic about it...The office staff were warm and remembered who I was...My nurse coordinator was great! So were the other nurses I saw every visit to get blood drawn.
How was your experience with Kathleen Doody at CARE Fertility Texas?
Dr. Kathy is great at what she does and is very professional. She bases her work on scientific evidence. She can be very direct at times but when it mattered she was very compassionate. She does care about your success.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Buckle up and get ready. The whole process is a hurry up and wait at times.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
The office staff were warm and remembered who I was.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
I was a part of an investigational drug so not everything was Dr. Kathy’s choice. I started out on birth control for ten days and then Lupron 10ml for the rest of the cycle. I was on 3 vials of menopur for 10 days before pulling the trigger. My dosage never changed because my blood work continued to show everything was progressing appropriately.
Describe your experience with your nurse at CARE Fertility Texas. (Assigned nurse: Lee Ann)
My nurse coordinator was great! So were the other nurses I saw every visit to get blood drawn.
Describe your experience with CARE Fertility Texas.
The clinic is great. You can tell they are very busy but they care. The front office ladies are sweet. The surgery team are also great. The only weakness would be the wait at times. It is understandable and they are apologetic about it.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
The clinical trial cost $2500. The FET will be about the same.
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
Dr. Kathy will not do multiple embryo transfers unless you are over 35 and she deems it necessary. We didn’t get the choice...
10
Doctor
Kathleen Doody
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012, Successful
NPS
10
NPS
10
Age 27
1 IVF
Male Factor
Income $50K - $99K
Sales Representative
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
She was very frank like "ok your husband doesn't produce sperm so here is how we're going to make a baby with a donor." I am very emotional and it was nice to have a dr just be matter of fact about things... Dr. Doody will listen to you and then come up with a plan of action!
They [the nursing staff] were very on top of things! I hardly waited for blood drawings or even to get back to my room.
How was your experience with Kathleen Doody at CARE Fertility Texas?
Dr. Doody is a great infertility dr! Some don't like her bedside manner but she was great with me. She is very straight forward about the situation and I would say she doesn't invest herself emotionally BUT I would much rather have a dr tell me "this is how we're going to make a baby" instead of "I'm so sorry ya'll are going through this. Let's all cry for a few minutes."
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
The first consultation is the scariest! She isn't scary but sitting there talking about why you can't get pregnant is scary. It's ok to cry! I did. Dr. Doody will listen to you and then come up with a plan of action!
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
Each nurse was great and Dr. Doody always took the time with me to go over what was happening next. She let me record every ultrasound I had so my husband could see the baby too. She was very frank like "ok your husband doesn't produce sperm so here is how we're going to make a baby with a donor." I am very emotional and it was nice to have a dr just be matter of fact about things.
Describe your experience with the nursing staff at CARE Fertility Texas.
They were very on top of things! I hardly waited for blood drawings or even to get back to my room.
10
Doctor
Kathleen Doody
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 34
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I loved every about Dr. Doody. My favorite was her use of studies to educate and make valid points about our treatment and diagnosis. Everytime I saw her we left with a good understanding of what was to happen next ... She spoke to us with compassion and was direct and informative ... Dr. Doody only transfers one embryo. We did want to do two, but the risks were explained ... Be prepared with your questions before going to an appointment.
Scheduling was easy and efficient, the clinic [CARE Fertility] is flexible. Every person I encountered was friendly. I had no issues with the clinic. For almost all of the appoints I was taken back and seen on time or within a few minutes of my appt time ... Every single person was pleasant and informative. I had a lot of questions that the nurses always referred me to the Dr for answers that they didn’t know, which I respected.
How was your experience with Kathleen Doody at CARE Fertility Texas?
I loved every about Dr. Doody. My favorite was her use of studies to educate and make valid points about our treatment and diagnosis. Everytime I saw her we left with a good understanding of what was to happen next
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Be prepared with your questions before going to an appointment.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
She spoke to us with compassion and was direct and informative
Describe your experience with the nursing staff at CARE Fertility Texas.
Every single person was pleasant and informative. I had a lot of questions that the nurses always referred me to the Dr for answers that they didn’t know, which I respected.
Describe your experience with CARE Fertility Texas.
Scheduling was easy and efficient, the clinic is flexible. Every person I encountered was friendly. I had no issues with the clinic. For almost all of the appoints I was taken back and seen on time or within a few minutes of my appt time
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
Very reasonable
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
Dr. Doody only transfers one embryo. We did want to do two, but the risks were explained
10
Doctor
Kathleen Doody
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
10
Age 26
1 IVF
Unexplained
European
Income $50K - $99K
Business Executive
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We are currently in the IVf process with Dr. Doody. We have seen her, her husband and Dr. Nackey (I think that’s the spelling) in our visits. I have no complaints so far about the care we have received with them. All of their staff is great and are always willing to help you with any thing you need.... I took menopur injections for about 10 days along with ganirelix acetate the last few days leading up to our egg retrieval. They retrieved 22 mature eggs. We did effortless ivf. So all eggs and sperm sample was place inside an Invocell device and placed back in me for 5 days.
The clinic [CARE Fertility] is great. I love that they don’t allow children there in the waiting room. My last clinic allowed kids and it’s so hard to watch other people playing with kids not knowing if I will ever have one.... We are currently in the IVf process with Dr. Doody. We have seen her, her husband and Dr. Nackey (I think that’s the spelling) in our visits. I have no complaints so far about the care we have received with them. All of their staff is great and are always willing to help you with any thing you need.
How was your experience with Kathleen Doody at CARE Fertility Texas?
We are currently in the IVf process with Dr. Doody. We have seen her, her husband and Dr. Nackey (I think that’s the spelling) in our visits. I have no complaints so far about the care we have received with them. All of their staff is great and are always willing to help you with any thing you need.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Trust her judgment
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
I took menopur injections for about 10 days along with ganirelix acetate the last few days leading up to our egg retrieval. They retrieved 22 mature eggs. We did effortless ivf. So all eggs and sperm sample was place inside an Invocell device and placed back in me for 5 days. They retrieved the device and froze 12 5 day embryos. We will do our transfer in less than a week
Describe your experience with CARE Fertility Texas.
The clinic is great. I love that they don’t allow children there in the waiting room. My last clinic allowed kids and it’s so hard to watch other people playing with kids not knowing if I will ever have one.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
With medicine and everything our total was under $8000
9
Doctor
Kathleen Doody
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
0
NPS
0
Age 34
1 IVF
Male Factor
East Asian
Income $50K - $99K
Doctor
2nd of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Doody] Did not show up for egg retrieval or embryo transfer while having assured us she would be there. Only seeing her a couple of times. Not explaining the process well at all. Discouraged genetic testing.... Only spent time with us during initial consultation.... Other doctor performed retrieval and transfer without notifying us... [Protocols] IVF/ICSI antagonist. Not low ovarian reserve. Yielded very low number of viable eggs.
[CARE Fertility is] a well known clinic in the area but it feel way below expectations given the very negative experience with the doctor and staff. It's run as simply a business with limited one on one interaction.... Thawed wrong embryo during transfer. Other doctor performed retrieval and transfer without notifying us.... [Dr. Doody] Did not show up for egg retrieval or embryo transfer while having assured us she would be there.
How was your experience with Kathleen Doody at CARE Fertility Texas?
Did not show up for egg retrieval or embryo transfer while having assured us she would be there. Only seeing her a couple of times. Not explaining the process well at all. Discouraged genetic testing.
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Do not expect any sympathy from her.
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
Did not show up for egg retrieval or transfer. Only spent time with us during initial consultation.
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
IVF/ICSI antagonist. Not low ovarian reserve. Yielded very low number of viable eggs.
Describe your experience with your nurse at CARE Fertility Texas.
Were just doing their job.
Describe your experience with CARE Fertility Texas.
It's a well known clinic in the area but it feel way below expectations given the very negative experience with the doctor and staff. It's run as simply a business with limited one on one interaction.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
$17,000 total including drugs
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
Thawed wrong embryo and elected to transfer both.
What specific things went wrong at CARE Fertility Texas?
  • Failed to convey critical information
Describe the specific things that went wrong at CARE Fertility Texas.
Thawed wrong embryo during transfer. Other doctor performed retrieval and transfer without notifying us.
0
Doctor
Kathleen Doody
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
1 of 5
0
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
Age 30
2 IVF
Tubal Blockage
Black or African-American
Income $0 - $49K
Operations
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Doody] is very popular but i feel like it’s all about money. After my cycles failed she couldn’t give me a good reason why. I constantly researched myself and found out more from the internet than her office. I feel like i wasted money and time at this clinic!...I did effortless ivf where i was menopur for i think almost 10 days maybe less. I was told i would most likely have to be on meds a little longer to produce more eggs...
[CARE Fertility is a] big clean office and they are the only clinic in Dallas offering a cheaper procedure effortless ivf invocell...I spent 4900 for invocell not including meds that was 2000...I just wasn’t educated like i was suppose to...[nurses were] Not very helpful didn’t provide a lot info....I constantly researched myself and found out more from the internet than her office. I feel like i wasted money and time at this clinic!
How was your experience with Kathleen Doody at CARE Fertility Texas?
She is very popular but i feel like it’s all about money. After my cycles failed she couldn’t give me a good reason why. I constantly researched myself and found out more from the internet than her office. I feel like i wasted money and time at this clinic!
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
Be cautious and ask questions
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
Didn’t really get a lot of info from dr i was lost through the whole process. Never knew anything until after 2 failed ivf
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
I did effortless ivf where i was menopur for i think almost 10 days maybe less. I was told i would most likely have to be on meds a little longer to produce more eggs
Describe your experience with your nurse at CARE Fertility Texas. (Assigned nurse: Leigh Ann )
Not very helpful didn’t provide a lot info
Describe your experience with CARE Fertility Texas.
Strengths would be big clean office and they are the only clinic in Dallas offering a cheaper procedure effortless ivf invocell Weakness not providing allllll info and key facts and not just taking money from women who are desperate to have a child
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
I spent 4900 for invocell not including meds that was 2000 Then i got offered a free trial
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
She only let you transfer 1 but i didn’t even make it to that part
What specific things went wrong at CARE Fertility Texas?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at CARE Fertility Texas.
I just wasn’t educated like i was suppose to
0
Doctor
Kathleen Doody
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 27
1 IVF
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Doody] is very strict to only transfer one embryo, for the safety of Mom, and baby/babies...Her bedside manner was amazing, she explained everything thoroughly, and never let us leave with any questions!..We truly enjoyed the whole process while under her care...They made us feel like family, explained every step of the way in terms we could easily follow and understand
We didn’t experience anything negative. Everyone was always on time, professional, yet family like! They didn’t treat us like “patients “. That’s what we loved the most...they take care credit, and offer payment plans as well...They made us feel like family, explained every step of the way in terms we could easily follow and understand. We absolutely love CARE Fertility
How was your experience with Kathleen Doody at CARE Fertility Texas?
Her bedside manner was amazing, she explained everything thoroughly, and never let us leave with any questions! She was amazing. We truly enjoyed the whole process while under her care. We’re hoping to conceive again under Dr. Doody!
What's one piece of advice would you give a prospective patient of Kathleen Doody at CARE Fertility Texas?
She is phenomenal, along with all of the staff!
During treatment, were you treated like a number or a human with Kathleen Doody at CARE Fertility Texas?
They made us feel like family, explained every step of the way in terms we could easily follow and understand. We absolutely love CARE Fertility
Describe the protocols Kathleen Doody used in your cycles at CARE Fertility Texas and their degree of success.
She did all testing required, and led us to our best options.
Describe your experience with the nursing staff at CARE Fertility Texas.
Always so nice, and compassionate
Describe your experience with CARE Fertility Texas.
I would give 5 stars over and over again. We didn’t experience anything negative. Everyone was always on time, professional, yet family like! They didn’t treat us like “patients “. That’s what we loved the most.
Describe the costs associated with your care under Kathleen Doody at CARE Fertility Texas.
The costs weren’t too bad, they take care credit, and offer payment plans as well.
Describe Kathleen Doody's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility Texas.
She wants every pregnancy to be safe, and healthy for both Mom, and baby.
10
Doctor
Kathleen Doody
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility Texas
Bedford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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