Rated 9.5
Strongly recommend: 85%Neutral: 13%Don't recommend: 2%9.5
85% strongly recommend
84 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Missouri - KC
Residency
Emory
Fellowship
Washington U

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kenan Omurtag works at

Washington University School of Medicine
Rated 8.7
Strongly recommend: 74%Neutral: 14%Don't recommend: 12%8.7

Explore Clinic
St. Louis - Central West End
4444 Forest Park Avenue
St. Louis, MO 63108
St. Louis - Missouri Baptist Med Center
3023 N. Ballas Road
St. Louis, MO 63131

84 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
0
NPS
0
Age 29 - 30
2 IVF
Unexplained
European
Income $50K - $99K
1st of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr.Omurtag seems like a nice guy, but at the core of it he really does not care if you get pregnant or not. When we first saw this doctor we were essentially told that we had a greater than 60% chance of success for one cycle of IVF and that most likely since it was male Factor infertility we were battling one cycle would be all it would take. Our first cycle of IVF they retrieved 13 eggs, only 4 were mature, and only one embryo was created.
Washington University Physicians Department of reproductive endocrinology has a very impersonal approach to IVF. You are unlikely to go through the cycle with your chosen doctor, they will not customize a protocol or attempt to think outside the box to fix your protocol if your body is not reacting like it's supposed to. If your body doesn't react like a normal person's body, you will not get pregnant with this Clinic.... My PPO insurance does cover infertility.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr.Omurtag seems like a nice guy, but at the core of it he really does not care if you get pregnant or not. When we first saw this doctor we were essentially told that we had a greater than 60% chance of success for one cycle of IVF and that most likely since it was male Factor infertility we were battling one cycle would be all it would take. Our first cycle of IVF they retrieved 13 eggs, only 4 were mature, and only one embryo was created. Dr. Omurtag brushed this off as a fluke and we tried again. Washington University only has certain set protocols in place, they do not customize a protocol for the way your body reacts. If you don't fit perfectly into the box then you are not going to have success at this Clinic. Additionally, the doctor making decisions about your care is going to be whatever doctor happens to be on call for IVF that week and they may not know your case or your history at all.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don't.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
This doctor made flippant remarks about how it's all a numbers game and we only need one embryo implying that there's no use trying for more than one
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
My first cycle of IVF was a long Agonist protocol. We did Lupron for 10 days I think, followed by stimulation with follistim and menopur. I triggered with HCG for my retrieval. My second cycle of IVF was different, I did not use Lupron at all instead they had me simulate with follistim and menopur and ganirelix was used towards the end with an HCG trigger
Describe your experience with Washington University School of Medicine.
Washington University Physicians Department of reproductive endocrinology has a very impersonal approach to IVF. You are unlikely to go through the cycle with your chosen doctor, they will not customize a protocol or attempt to think outside the box to fix your protocol if your body is not reacting like it's supposed to. If your body doesn't react like a normal person's body, you will not get pregnant with this Clinic.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
My PPO insurance does cover infertility. The Physician and anesthesiologist fees are prepaid before they will schedule your cycle and it was $600 even. They have a surgical room attached to their office and it bills you as a free-standing Surgical Center for Missouri Baptist and my 20% coinsurance was over $2,800 for one cycle
0
Doctor
Kenan Omurtag
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
1 of 5
0
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 34 - 36
1 Fertility Medications
Unexplained
European
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag is an outstanding physician! He's a warm and friendly person who makes you feel welcome during a doctor visit, especially with how difficult or delicate the situation is at hand...His bedside manner is above reproach. He doesn't talk over your head and will gladly answer any and all of your questions to put your mind at ease...At my retrieval, they extracted 15 follicles, of which 12 were good to fertilize. Four out of six fertilized with the conventional method and five of the other six with ICSI.
This clinic [Washington University School of Medicine] has their stuff together! I didn't feel like I was rushed into anything and I was given lots of information to make an informed decision with my care. Everyone from counselors, billers, secretaries, to the nursing staff and physicians were genuinely caring! I can't really think of any weaknesses that this clinic has!...My global self-pay package was about $12,600, not including medication, for IVF (fresh cycle). It included pre-IVF procedure, IVF retrieval plus ICSI, IVF transfer, and post-IVF procedure. For me, my meds ranged from $3,000 to $4,000.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is an outstanding physician! He's a warm and friendly person who makes you feel welcome during a doctor visit, especially with how difficult or delicate the situation is at hand. As an example, I felt uncomfortable with an SHG and trial transfer that we allowed a Fellow perform under his guidance, and Dr. Omurtag distracted me with talking about everyday things, like baseball, which I enjoy.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
The advice I would give a prospective patient of Dr. Omurtag would be to speak up and ask questions - even if you feel it's a dumb question - there are NO dumb questions to him! He's very knowledgeable, so use that to help you make an informed decision about your fertility journey.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is a very sincere and respectful physician. His bedside manner is above reproach. He doesn't talk over your head and will gladly answer any and all of your questions to put your mind at ease.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I was diagnosed with unexplained infertility and Dr. Omurtag put me on the Long GnRH Agonist regimen. It went over 2 menstrual cycles, utilizing birth control pills beginning on CD4 (preventing pregnancy) until all active pills were taken. On CD 21, I started 20 units of Lupron ( to block ovulation) for 21 days. I started my period around this time, beginning the second cycle of the long regimen. I had an ultrasound and estradiol check to confirm suppression. Then in cycle 2, I used varying doses of Gonal F and Menopur (to stimulate my ovaries to make follicles.) Gonal F started on CD6 at 225iu, then decreased to 150iu on CD9 until last dose on CD15. I started 75iu of Menopur on CD9 through CD12. One day of 150iu of Menopur on CD13, then 75iu CD14 through CD15. I stopped all meds on CD16 for my retrieval on CD18. At my retrieval, they extracted 15 follicles, of which 12 were good to fertilize. Four out of six fertilized with the conventional method and five of the other six with ICSI.
Describe your experience with your nurse at Washington University School of Medicine.
The nursing staff for Dr. Omurtag were excellent! I don't feel like I was rushed through or felt that I was just another number. They were very friendly and supportive through the whole process.
Describe your experience with Washington University School of Medicine.
This clinic has their stuff together! I didn't feel like I was rushed into anything and I was given lots of information to make an informed decision with my care. Everyone from counselors, billers, secretaries, to the nursing staff and physicians were genuinely caring! I can't really think of any weaknesses that this clinic has!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
My global self-pay package was about $12,600, not including medication, for IVF (fresh cycle). It included pre-IVF procedure, IVF retrieval plus ICSI, IVF transfer, and post-IVF procedure. For me, my meds ranged from $3,000 to $4,000. I also sought out rebates, coupons, etc, to help off-set those medicine costs.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr Omurtag seemed okay with my decision to transfer 2 embryos, informing me of the risks/benefits and not trying to persuade me either way. He was quite supportive. However, on the day of the transfer, another doctor (Dr. Randal Odem) performed it because he was being on call that week. He double checked with me and my decision to do two, informing me one last time of benefits/risks of transferring two, but I backed out and only had them transfer one embryo. I went on to have a successful singleton pregnancy and live birth of this fresh cycle.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 30
2 IVF
Endometriosis
Tubal Blockage
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kenan Omurtag0 is fabulous at making sure you fully understand everything that is going on. He is friendly, but professional at the same time. The most important thing, he knows what he is doing. I never felt like he was unsure about the plan... Our first cycle was a Long Agonist protocol. We started with birth control and then used 10IU Lupron for 13 days. Then, we lessened the Lupron to 5IU and added 300IU Gonal F for three days. After that, we eliminated the Lupron, lessened Gonal F to 150IU, and added Menopur in at 150IU for four days. I did not respond well, which was surprising. We retrieved 7 eggs, 4 were mature, and 1 fertilized into an embryo.
The nursing staff [at Washington University School of Medicine] is amazing! They really were a joy to see on a regular basis and made a stressful situation a little brighter. They were always so kind and professional. Absolutely loved them!... They have many strengths in professionalism, knowledge, communication, and compassion. I cannot think of any weaknesses that I experienced. I highly recommend this clinic to everyone.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He is fabulous at making sure you fully understand everything that is going on. He is friendly, but professional at the same time. The most important thing, he knows what he is doing. I never felt like he was unsure about the plan.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust him.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He was always honest and direct, but would not use medical terms that a normal person would not know. His explanations were always very clear. He is very professional, but always made us feel like he cared.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Our first cycle was a Long Agonist protocol. We started with birth control and then used 10IU Lupron for 13 days. Then, we lessened the Lupron to 5IU and added 300IU Gonal F for three days. After that, we eliminated the Lupron, lessened Gonal F to 150IU, and added Menopur in at 150IU for four days. I did not respond well, which was surprising. We retrieved 7 eggs, 4 were mature, and 1 fertilized into an embryo. We did full ICSI. We did not conceive. On our second round, we did a Luteal Estradiol Antagonist protocol, eliminating birth control and Lupron completely. We eliminated supressants because I didn't respond well to the first cycle. I took ovulation tests until I ovulated, then a week later, I started estrogen for 5 days to prime my ovaries. At the start of my period, took 150IU of Menopur, and 225IU Gonal F for seven days. Then added in 250IU of Cetrotide for an additional three days. We retrieved 11 eggs, 7 were mature, and 2 fertilized into embryos with full ICSI again. We conceived and are currently pregnant.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Kathy was brand new during my second cycle, so I had to really stay on her if I needed something done. I attribute this to growing pains in a new organization. She was always friendly. The nursing staff is amazing! They really were a joy to see on a regular basis and made a stressful situation a little brighter. They were always so kind and professional. Absolutely loved them!
Describe your experience with Washington University School of Medicine.
They have many strengths in professionalism, knowledge, communication, and compassion. I cannot think of any weaknesses that I experienced. I highly recommend this clinic to everyone.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We were fortunate enough to have 2 rounds mostly covered by insurance. We just had to pay for the more expensive of the medications. A round including medications does cost about $20,000 usually.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I believe his approach was correct with our results.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 30 - 32
6 IUI
1 IVF
PCOS
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We did not see Dr. Omurtag at every visit, but it was made clear to us that we could schedule an appointment to meet with him any time we needed. We had an initial meeting with him where we discussed our past pregnancy history and overall health...He and his staff were always available to answer our questions, and made us feel like we were making treatment decisions as a team. When I miscarried at 11 weeks, he happened to be at the hospital and came to see us. He was very sympathetic but also optimistic and encouraging...
First I should say that we are extremely satisfied with our experience with the WUSTL Infertility and Reproductive Medicine Center. The doctors, nurses, technicians and staff are all incredibly knowledgeable, helpful and friendly...Meredith is great. She's very bubbly and upbeat. As Dr. Omurtag's nurse, she performs IUIs and is also the primary point of contact for his IVF patients. You can contact her through Dr. Omurtag's secretary and she will always get back to your quickly...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
We really enjoyed working with Dr. Omurtag. After evaluating our histories and testing, he was very confident that we would be successful, either via IUI or IVF. We did not see Dr. Omurtag at every visit, but it was made clear to us that we could schedule an appointment to meet with him any time we needed. We had an initial meeting with him where we discussed our past pregnancy history and overall health. At this meeting, he went over our initial plan to obtain a diagnosis, including all of the testing he was ordering and when/where these procedures would be performed. Once this testing was completed, we met with him again to discuss our treatment course, which turned out to be IUI. We underwent four unsuccessful IUI cycles and then reconvened with Dr. Omurtag, who recommended proceeding with IVF. Because this was such a costly step, we asked to continue the IUI for two more cycles while we saved up the money for IVF, and he agreed. These cycles were also unsuccessful, so we met with Dr. Omurtag once again after our IVF financing was in place. At this meeting, he explained the IVF process and all of the procedures associated with it. At this practice, all IVF cases for the month are handled by a single physician on a rotating basis. This is the reason that Dr. Omurtag did not handle all of our procedures himself. However, we had a good experience with the other two physicians in the practice with whom we worked. Once we received a positive pregnancy blood work up after the fresh IVF cycle, we met with Dr. Omurtag again after our first ultrasound at 7 weeks. The baby was slightly undersized, but not alarmingly so, and Dr. Omurtag asked us to return in a week to check on the fetal growth. At that point, he felt comfortable turning us over to our OB for the remainder of the pregnancy, but encouraged us to call at any time if we had concerns, especially during the time before our first OB appointment. When I miscarried at nearly 11 weeks, Dr. Omurtag happened to be at the hospital and stopped to see us after we got the bad news. He was very compassionate, but also made sure to express his confidence that our treatment plan was good and would result in a viable pregnancy. This was very reassuring to hear on what was the worst day of our lives. When we were ready, we scheduled another meeting to discuss conducting a frozen cycle with our remaining embryo. Dr. Omurtag also performed a saline sonohysterogram to make sure that there were no issues that had not been visible on my HSG or other ultrasounds. He explained the differences between the fresh and frozen cycles and we proceeded (again, a different doctor performed the embryo transfer, but he was great as well). We were once again successful and transferred to the care of our OB at 8 weeks. This second pregnancy resulted in our son, born in August 2016. During all of our appointments, Dr. Omurtag was very comprehensive and understandable in all of his explanations. We were encouraged to ask questions and interrupt him for further explanation. He made us feel very comfortable and definitely made an effort to get to know us as people. He still remembers details about us and our family, even after going 8 months without seeing us. He asked us to keep the practice posted on the outcome of the pregnancy and suggested we visit after our son was born in August 2016. Before that visit, we found out that our son is a carrier for a fatal genetic condition, and Dr. Omurtag was able to give us the basics on how we would proceed if we decide to have a third child.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust in the process. It might seem like you are going to endless appointments, tests, scans and blood draws, but they are all necessary. Remind yourself that reproduction is incredibly inefficient and accept that you may never know the exact reason for your infertility without going through multiple cycles of medication, IUI and/or IVF. There are so many factors that it may be very difficult for the docs to pinpoint the exact cause, especially in cases of secondary infertility like ours. It was a two year process, but Dr. Omurtag was a great guide and we ended up with a child, which was the goal of the exercise.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag took the time to get to know us and ask about our older son. He and his staff were always available to answer our questions, and made us feel like we were making treatment decisions as a team. When I miscarried at 11 weeks, he happened to be at the hospital and came to see us. He was very sympathetic but also optimistic and encouraging.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
See my response from the experience question. We came to Dr. Omurtag with secondary infertility after 6 months of ovulation testing and two cycles of Clomid performed by my OB. Treatment began with an HSG and ultrasounds and bloodwork for me and a semen analysis for my husband. I was diagnosed PCO due to a slightly elevated testosterone level and high ovarian reserve. However, I don't experience any other symptoms and all other testing was normal. Because my cycles were regular and I was ovulating, and because we had successfully conceived and carried to term on our own in the past, we decided to start with IUI. Dr. Omurtag recommended four cycles, because success rates drop off sharply after four IUIs. We ended up doing six cycles, but the last two were done to increase our slim chances of conceiving while we saved up the funds and waited for IVF availability (they only accept a certain number of IVF patients each month). I was prescribed Lupron to aid in the IUI cycles. It's been a while, so I don't remember the exact procedures and tests involved with each cycle, other than coming in for a mid-cycle ultrasound to check on follicle ripeness. When the scan was favorable, we scheduled a morning appointment for the IUI. My husband arrived early to provide a semen sample, which was analyzed and prepared and then transferred via a catheter by one of the nurses about an hour later. When IUI proved unsuccessful, we turned to IVF. Dr. Omurtag determined that Long GnRH agonist protocol was the best fit for us. We were required to secure financing and attend a very helpful IVF orientation before proceeding. After completing the drug regimen (which included OCP, Leuprolide, FSH, and hCG trigger), we harvested 23 eggs, 19 of which were viable. Because my husband's sperm count had varied during the IUI cycles, Dr. Omurtag decided to fertilize 10 of the eggs conventionally and 9 of them with ICSI. Only one of the eggs fertilized conventionally, but all 9 of the ICSI were successful. After 3 days of growth, we had several promising embryos, so Dr. Omurtag settled on a day 5 transfer. At that point, there were three exceptionally good transfer candidates. The decision of how many (1 or 2) to transfer was left to us. We chose 2 and one of those successfully implanted. After our miscarriage, we did a frozen cycle with our remaining embryo. Dr. Omurtag performed a saline sonohysterogram to ensure that there were no underlying physical issues with carrying a pregnancy that we might have missed previously (and to ensure that the products of the miscarriage had all been expelled). I'm unable to locate all of my paperwork from this cycle for some reason, but I know that the drug regimen was much less intense and there were fewer injectables. The frozen embryo transfer was again successful and this time I carried to term.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Meredith Woody)
Meredith is great. She's very bubbly and upbeat. As Dr. Omurtag's nurse, she performs IUIs and is also the primary point of contact for his IVF patients. You can contact her through Dr. Omurtag's secretary and she will always get back to your quickly.
Describe your experience with Washington University School of Medicine.
First I should say that we are extremely satisfied with our experience with the WUSTL Infertility and Reproductive Medicine Center. The doctors, nurses, technicians and staff are all incredibly knowledgeable, helpful and friendly. With the exception of Drs. Omurtag and Odom, all of the staff are female. Prospective patients should know that this is a very large practice with many patients; you may need to be proactive if you're the kind of person who wants to meet directly with your physician regularly. My husband and I felt very comfortable with the staff and our nurse, who was very organized and provided us with lots of detailed written and verbal instructions for our procedures, so not seeing Dr. Omurtag regularly didn't bother us. As stated elsewhere in this review, be aware that the practice doctors take turns handling IVF cases on a monthly basis, so your doctor may not perform your egg retrieval and/or embryo transfer. Your nurse remains the same throughout. Please know that although all of these procedures and protocols seem very intimidating at first, you will receive all the information you need to successfully complete your treatment. The IVF orientation is great, your nurse is available to answer any questions, and detailed information packets are provided every step of the way. If you are doing IUI, be aware that you may need to wait awhile, due to the size of the practice and the unpredictability of patients' cycles. If you do IVF, you may need to wait a cycle or two to get on the schedule. As a working mom, I appreciated that most of the office visits could be done in the morning.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I believe each IUI cycle cost around $600. We financed the IVF cycles through ARC, where we paid $15,000 to cover a fresh and a frozen cycle. Medications were an additional expenses, but a relatively low cost with my insurance. All diagnostic testing was covered under our insurance.
What specific things went wrong at Washington University School of Medicine?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Washington University School of Medicine.
On one occasion, our nurse forgot to call in a medication that was time-sensitive. It was the weekend, but we were able to reach the doctor on call through the after hours line and she called in the prescription. It was partially my fault, as I did not check the bag of prescriptions thoroughly when I picked them up earlier in the week, and did not catch the mistake until the office was closed.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 29
2 IUI
European
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr Omurtag showed such a great deal of compassion for our situation. He was very professional, very polite, and very realistic. He made sure to take all of our ideas and thoughts into account. Given the difficult situation we were facing, Dr Omurtag always made us feel that we had a good chance at getting pregnant. We felt excited with every visit, even if our treatment had not resulted in a pregnancy...
Everyone in this [Wash U - CWE] clinic was VERY organized. The whole staff was so fluent and made sure to accommodate your schedule. If we needed to get in last minute, there was always a way to fit you in even during their busiest time. I have not had experience in this matter before, so to me no weaknesses were apparent. I was so pleased with our treatment that I cannot think of anything I would change...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
As the husband, I was the cause of the infertility. Never once did I feel judged, or any less of a person because of my medical issue. Dr Omurtag showed such a great deal of compassion for our situation. He was very professional, very polite, and very realistic. He made sure to take all of our ideas and thoughts into account. Given the difficult situation we were facing, Dr Omurtag always made us feel that we had a good chance at getting pregnant. We felt excited with every visit, even if our treatment had not resulted in a pregnancy.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Come to each appointment with an open mind. We made a decision that, at the time, felt very difficult (using a donor sperm). Looking back, all of the anxieties were for nothing because at the end of the day, we were blessed with the birth of our beautiful child. Dr Omurtag will take care of you, so rest in that comfort.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag was very kind and patient in discussing our options. He never rushed us out of the office, and took all of our considerations into account. He made sure to follow up with us, both before and after the birth of our child.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
In a nutshell, we decided that the only option was to use a donor sperm. We purchased 5 vials (just to have more than enough) and began IUI. Dr. Omurtag wanted to try one cycle of IUI without Clomid. This first cycle and treatment did not result in a pregnancy. For the second cycle, Dr. O started my wife on Clomid and after the second treatment (IUI), we found out we were pregnant.
Describe your experience with the nursing staff at Washington University School of Medicine.
My wife met most of the nursing staff during her IUI treatments. She never once complained and was always talking about how friendly everyone was. One specific nurse (who's name I am unsure) even took the time to show compassion for what my wife was dealing with and revealed her own personal experience.
Describe your experience with Washington University School of Medicine.
Everyone in this clinic was VERY organized. The whole staff was so fluent and made sure to accommodate your schedule. If we needed to get in last minute, there was always a way to fit you in even during their busiest time. I have not had experience in this matter before, so to me no weaknesses were apparent. I was so pleased with our treatment that I cannot think of anything I would change.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
These are not exact, but the cost estimates were: IUI Treatment - Approximately 300 USD Donor Sperm - Approximately 4000 USD (5 Vials) Clomid - Unsure, but not expensive Sperm Analysis - Approximately 150 USD Test to Check Fallopian Tubes - 3000 USD (not covered with insurance)
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 25 - 27
4 IUI
1 IVF
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag treated us with kindness and compassion from our very first meeting. He decisively laid out details, treatment options and plans always making it known that ultimately the decision was always ours. He never pressured us into making a decision. We never felt rushed during our appointments. Dr. O would stay as long as needed to answer all of our questions. He also called us several times in the evening and on weekends when I had additional questions or concerns about treatments or upcoming procedures. He was truly there to support us through every part of our IVF journey...
The [Wash U - CWE] clinic is a peaceful, clean and calm environment. It is easy to find and never crazy or disorganized. No complaints...The entire nursing staff always promptly returned my calls, answered my questions and took wonderful care of me during visits. They are fantastic...Do not be afraid to ask any and all questions/voice any concerns that you have with him at any time. He patiently listens and answers them all. He NEVER made us feel like a question or concern was dumb or invalid...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
As described in my previous response, Dr. Omurtag always made us feel comfortable and never treated us like a number. My husband and I always felt like his descriptions and explanation of treatment options and procedures were easy to understand. It was always obvious that he knew what he was talking about and always had the data and statistics to back it up. His intelligence and success were made even more wonderful when accompanied by his amazing bedside manner. He always greeted us with a smile and an upbeat, optimistic personality. I know he puts in countless hours at the office working with couples just like us, but we never once felt rushed and he never let his exhaustion show (if it even existed at all). He followed up with us and was by our sides every step of the way. After my successful IVF cycle, I brought my son back three months after he was born because Dr. O wanted to meet him and because I missed seeing him! That is the kind of wonderful connection that he creates with his patients. He is a truly special doctor and person and we look forward to seeing him again when it is time to expand our family once more!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Do not be afraid to ask any and all questions/voice any concerns that you have with him at any time. He patiently listens and answers them all. He NEVER made us feel like a question or concern was dumb or invalid.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag treated us with kindness and compassion from our very first meeting. He decisively laid out details, treatment options and plans always making it known that ultimately the decision was always ours. He never pressured us into making a decision. We never felt rushed during our appointments. Dr. O would stay as long as needed to answer all of our questions. He also called us several times in the evening and on weekends when I had additional questions or concerns about treatments or upcoming procedures. He was truly there to support us through every part of our IVF journey.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I went through four cycles of IUI with chlomid. None resulted in a pregnancy. We then went on to IVF. I was on oral contraceptive birth control for a month, then began the injections to prepare for my egg harvest. After my egg harvest, I had one 'day 5' embryo transferred which resulted in a pregnancy and my beautiful son. For 8 weeks following the transfer, I continued injections of progesterone to ensure proper uterine wall lining.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Meredith)
The entire nursing staff always promptly returned my calls, answered my questions and took wonderful care of me during visits. They are fantastic.
Describe your experience with Washington University School of Medicine.
The clinic is a peaceful, clean and calm environment. It is easy to find and never crazy or disorganized. No complaints.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We were very fortunate that my insurance covered our medical costs. I had only to pay my 1,200 out of pocked max.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
8
NPS
7
Age 27
1 IUI
1 IVF
Endometriosis
PCOS
Poor Egg Quality
Income $200K - $499K
Nurse or HC Services
2nd of 3 Docs
7 IUI With Other Docs
Neutral
Neutral
Successful
I really appreciated that Dr. Omurtag was willing to take my husband and I's concerns/opinions into account. He performed a scratch test, which at the time, had only been researched on women who had failed IVF cycles. Knowing the benefits of the scratch test I was adamant that I wanted it done. Dr. Omurtag explained the risks and research but respected our feelings. He was always positive but sure to explain the realistic side of things.
I was not a fan of a few of the receptionists [WashU- CWE]. I think one might have been a student, she was our first contact and unfortunately did not know what she was doing. We had a moment of panic when she couldn't find us on the schedule and she always acted somewhat inconvenienced. However, their regular front office lady was always so sweet and warm to us!... Andrea was very caring, understanding and patient. With how many hormonal women she deals with on a daily basis she never let any of my frustrations or emotions frustrate her. I felt comfortable speaking with her about concerns I had and asking questions.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I really appreciated that Dr. Omurtag was willing to take my husband and I's concerns/opinions into account. He performed a scratch test, which at the time, had only been researched on women who had failed IVF cycles. Knowing the benefits of the scratch test I was adamant that I wanted it done. Dr. Omurtag explained the risks and research but respected our feelings. He was always positive but sure to explain the realistic side of things. He took the time to meet with my husband and I multiple times after our initial doctor left the practice without warning.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
To not be afraid to explain your opinions or feelings on the procedure. It is ultimately your body and baby and he is very cognizant of that and won't make you feel intimated about asking questions.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag spoke to my husband and I as an individual couple and not as a statistic or in general terms. He sent messages to check on us even after our daughter was born and thanked us for the birth announcements/christmas card we sent.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
All of the procedures, aside from the scratch test, were used specifically for someone with my diagnoses and age.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Andrea)
Andrea was very caring, understanding and patient. With how many hormonal women she deals with on a daily basis she never let any of my frustrations or emotions frustrate her. I felt comfortable speaking with her about concerns I had and asking questions.
Describe your experience with Washington University School of Medicine.
I was not a fan of a few of the receptionists. I think one might have been a student, she was our first contact and unfortunately did not know what she was doing. We had a moment of panic when she couldn't find us on the schedule and she always acted somewhat inconvenienced. However, their regular front office lady was always so sweet and warm to us! We unfortunately were with WASHU when Dr. Cooper left the practice without notice. We were one of her patients and that was very scary for us. We weren't notified and I found out when I came in for blood work which was not ideal. Thankfully between Andrea contacting us and meeting with Dr. Omurtag things turned around and we are glad we continued our care with them.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I dont remember, somewhere in the range of $15,000 with medication
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
WASHU's goal is one healthy singleton but there are considerations when making the decision on how many embryos to transfer. In our situation we had one that wasn't a great quality and the embryologist did not think would make to freeze but had a slight chance with transfer.
What specific things went wrong at Washington University School of Medicine?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Washington University School of Medicine.
I am referring to Dr. Coopers abrupt removal(?) or leaving of (?) the clinic and the lack of communication to us about the situation.
8
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2015, Successful
NPS
10
NPS
10
Age 35
1 IVF
Unexplained
East Asian
Income $200K - $499K
Business Executive
3rd of 3 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
r. Omurtag can be described as an individual who is passionate about the work he does and is involved in. In our introductory meeting he was incredibly straight forward about the pros and cons involved in the procedure we were looking into while maintaining a positive tone. As we moved through the process of IVF Dr. Omurtag worked hard to continue to build rapport with me and it was refreshing.
The [Washington University School of Medicine] clinic is quite nice and is part of BJC the most prestigious hospital in Missouri. Their facilities were clean and seemed well organized. I did feel that as warm as the nursing and medical staff was there was a stark contrast with the receptionist team. I felt it may have been due to their responsibilities associated with collecting fees (which is never fun) but just something I noticed. Otherwise everything seemed pretty standard.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
My review of Dr. Omurtag is not based on the success of our treatment but completely based on our experience and not the outcome. Dr. Omurtag can be described as an individual who is passionate about the work he does and is involved in. In our introductory meeting he was incredibly straight forward about the pros and cons involved in the procedure we were looking into while maintaining a positive tone. As we moved through the process of IVF Dr. Omurtag worked hard to continue to build rapport with me and it was refreshing.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag works with various partners at their practice and all of them are fantastic. One of the partners handled the transfer of our embryo the first go around and was incredibly patient and warm. Since he works in a practice you may not see Dr. Omurtag at every visit, but rest assured you are in good hands.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was incredibly personable and tried to create an environment in which you felt more like a friend than a patient. He was not afraid to answer any question I posed regardless of how ridiculous it may have seemed.
Describe your experience with your nurse at Washington University School of Medicine.
Both the nursing staff and care coordinator we worked with at Wash U were top notch. Super pleasant, great bed side manners and took the time to get to know you as a person. I could call my care coordinator and she would respond back within the hour and was always ready to address my questions, requests or concerns. Excellent team, that made the experience as positive as it was.
Describe your experience with Washington University School of Medicine.
The clinic is quite nice and is part of BJC the most prestigious hospital in Missouri. Their facilities were clean and seemed well organized. I did feel that as warm as the nursing and medical staff was there was a stark contrast with the receptionist team. I felt it may have been due to their responsibilities associated with collecting fees (which is never fun) but just something I noticed. Otherwise everything seemed pretty standard.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
They were quite reasonable based on what we were aware of in the area. The pricing was based on the services and was inclusive of all of the services with the exception of any medication.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr. Omurtag was actually quite confident in regards to his thoughts on eSET vs multiple. When my husband and I decided to transfer a 3 day embryo which Dr. Omurtag supported, but suggested we go with a multiple embryo transfer. For our second transfer which was an fet he suggested we go with eSET based on our initial success and since we were using a blastocyst.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015, Successful
NPS
10
NPS
9
Age 30
1 IVF
Unexplained
European
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kenan Omurtag] is a very nice, enthusiastic doctor who really cares about his patients. He was very detailed and answered any questions we had along the way. He figured out what was wrong with me my very first visit. If it wasn't for him, we probably never would have know I had a unicornate uterus or have any children.
[Dr. Kenan Omurtag] is a very nice, enthusiastic doctor who really cares about his patients. He was very detailed and answered any questions we had along the way. He figured out what was wrong with me my very first visit. If it wasn't for him, we probably never would have know I had a unicornate uterus or have any children...First, I had an ultrasound to look at my uterus. I just had an hsg so we looked at the xrays. I had a saline ultrasound to determine how they would get to where they needed to implant. I also had an outpatient surgery to open up my cervix I believe I was on the long agonist protocol. I had to take birth control for 1 month before I began the meds. Everything worked out good and I had day 5 embryos with 38 eggs retrieved. I had 13 embryos frozen and 1 embryo implanted. It took and we have a healthy baby boy.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Kenan is a very nice, enthusiastic doctor who really cares about his patients. He was very detailed and answered any questions we had along the way. He figured out what was wrong with me my very first visit. If it wasn't for him, we probably never would have know I had a unicornate uterus or have any children.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He treated us like a person and was very compassionate and real with process
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
First, I had an ultrasound to look at my uterus. I just had an hsg so we looked at the xrays. I had a saline ultrasound to determine how they would get to where they needed to implant. I also had an outpatient surgery to open up my cervix I believe I was on the long agonist protocol. I had to take birth control for 1 month before I began the meds. Everything worked out good and I had day 5 embryos with 38 eggs retrieved. I had 13 embryos frozen and 1 embryo implanted. It took and we have a healthy baby boy.
Describe your experience with the nursing staff at Washington University School of Medicine.
They took the time to answer all my questions and were very compassionate towards me.
Describe your experience with Washington University School of Medicine.
One of the secretaries wasn't very nice when answering questions or over billing issues. It was not the one with brown curly hair, she remembered us and was very nice.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
First come first serve. We arrived the time the doors open and usually only had to wait briefly.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
He worked very well with Blue Cross out of Illinois. Out of the total of around 30k billed for everything including drug cost we were only responsible for around 2500 bucks plus 700 a year for embryo storage for our frozen embryos.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
2nd of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Omurtag] was the 2nd doctor that we saw for our issues. we had done other treatments that didn't work. Dr Omurtag really took the time to sit with us and answer questions and go over all of our issues which didn't happen with the other Dr. I felt and still do that Dr Omurtag really helped make this horrible journey enjoyable and I really felt like he was right along with us every step of the way. Checking in on us, answer all of our questions along the way.
The ladies who did my ultrasounds [at Washington University School of Medicine] and blood work were great, I actually miss seeing them since I was there a few times a week. They made me feel comfortable even when you are stressed out with everything going on, I feel like they were all very positive which is what you need
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He was the 2nd doctor that we saw for our issues. we had done other treatments that didn't work. Dr Omurtag really took the time to sit with us and answer questions and go over all of our issues which didn't happen with the other Dr. I felt and still do that Dr Omurtag really helped make this horrible journey enjoyable and I really felt like he was right along with us every step of the way. Checking in on us, answer all of our questions along the way.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He really cares about his patients and puts you at ease for such a stressful process of trying to conceive
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He really took the time to talk with us (husband) and go over our options, what the chances were. He was amazing in taking time to e-mail and call us to check in and see how we were doing, if we had any questions or needed anything. I really felt like he was part of our team
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
he went over our options and then after doing the testing told us what would be the most successful option for us. I cant recall which treatment it was for IVF but he did let us know that IUIs were not a good option for us and so we didn't consider that again
Describe your experience with the nursing staff at Washington University School of Medicine.
The ladies who did my ultrasounds and blood work were great, I actually miss seeing them since I was there a few times a week. They made me feel comfortable even when you are stressed out with everything going on, I feel like they were all very positive which is what you need
Describe your experience with Washington University School of Medicine.
I thought it was easy to get in and out of, clean, professional and had top of the line equipment
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I never added the total up since we were successful, I don't care the cost since we have a baby now
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 33
1 IVF
Endometriosis
Unexplained
Operations
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Omurtag made sure to check with me each step and made sure I was comfortable with everything that was going on and how we were going to handle everything. They helped me have my baby boy and I cannot thank them enough for everything they have done for me...He spoke to me in a caring manner and made sure that I understood everything that was happening. He made me feel like a person each step of the way and made sure that I was comfortable. He always knew me by name and my spouse. He took the time to ask how I was, my family and my older child...
The [Was U - CWE] clinic overall was very caring and very compassionate. They took care of their patients and made sure I was comfortable with everything and how everything was explained...The nursing staff was very caring and sweet during all the processes. They went out of their way to make sure that we were comfortable with everything that was happening...If you have any questions be honest with him and he will be honest with you. He was very good at going over things we didn't understand and making sure that i knew what was happening each step of the way...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag was beyond wonderful. I would recommend him and the drs at Wash U to anyone that is going to be going through ivf treatment. I had a dr prior to him that was awful and did not take my feelings into any consideration. The drs at Wash U and Dr Omurtag made sure to check with me each step and made sure I was comfortable with everything that was going on and how we were going to handle everything. They helped me have my baby boy and I cannot thank them enough for everything they have done for me.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
If you have any questions be honest with him and he will be honest with you. He was very good at going over things we didn't understand and making sure that i knew what was happening each step of the way.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He spoke to me in a caring manner and made sure that I understood everything that was happening. He made me feel like a person each step of the way and made sure that I was comfortable. He always knew me by name and my spouse. He took the time to ask how I was, my family and my older child.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
When i went to see Dr Omurtag I knew I wanted to do ivf and did not want to do any other treatment. He was very open to that and let me make that choice. He used injectable drugs.
Describe your experience with the nursing staff at Washington University School of Medicine.
The nursing staff was very caring and sweet during all the processes. They went out of their way to make sure that we were comfortable with everything that was happening.
Describe your experience with Washington University School of Medicine.
The clinic overall was very caring and very compassionate. They took care of their patients and made sure I was comfortable with everything and how everything was explained.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I do not remember all the costs as the ivf was covered by my insurance. So i only had to pay my ded/opx.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 37
Male Factor
Recurrent Pregnancy Loss
Income $200K - $499K
Doctor
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kenan Omurtag] is very personable and easy to talk to. Speaks to us like peers...was booked out for months for an initial consultation when we saw him but we are so glad we waited...We used a natural cycle- frozen embryo transfer. I liked this approach because it meant less medications for me and allowed my body to produce my own hormones and dictate the cycle prior to transfer...
Nurse Kim [at Washington University School of Medicine] was very responsive and answered my questions in a timely manner. The nursing staff were all very compassionate and good at their job...Great coordinated care, reputable institution, competitive fees. I was pleased with the communication between staff and with me. Being on a natural cycle/FET meant that my appointments had to be timely, and they were. I can’t think of weaknesses at this time.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
As my OB stated, “Dr Omurtag practices smart medicine”. My husband and I saw him for a 2nd opinion when our previous RE thought that I may have immunological factors preventing me from having a successful pregnancy and stated I may need a surrogate. After our consultation with Dr Omurtag, we knew that we were in very competent hands and trusted his treatment plan. Under his care, we became pregnant with our first embryo transfer and now have a beautiful and healthy 6 month old daughter. We are so grateful to Dr Omurtag and his team and look forward to seeing them again to expand our family.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He is worth the wait. Dr Omurtag was booked out for months for an initial consultation when we saw him but we are so glad we waited.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He is very personable and easy to talk to. Speaks to us like peers.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We used a natural cycle- frozen embryo transfer. I liked this approach because it meant less medications for me and allowed my body to produce my own hormones and dictate the cycle prior to transfer.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Nurse Kim)
Nurse Kim was very responsive and answered my questions in a timely manner. The nursing staff were all very compassionate and good at their job.
Describe your experience with Washington University School of Medicine.
Strengths: Great coordinated care, reputable institution, competitive fees. I was pleased with the communication between staff and with me. Being on a natural cycle/FET meant that my appointments had to be timely, and they were. I can’t think of weaknesses at this time.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
He recommended single embryo transfer for me.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
Recurrent Pregnancy Loss
European
Income $100K - $199K
Marketer or PR
3rd of 3 Docs
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag is fantastic. He was able to have tough discussions with us with plenty of compassion while also being thorough. ... Dr. Omertag was willing to work at the speed we wanted to go. Our previous doctor was pushing IVF when we were trying to find the root of our issues first. He was thourough and was able to find an issue with my thyroid that a previous general doctor, ob/gyn, and two other fertility specialists has missed.
The front staff [Washington U - St. Louis CWE] is amazing and fun, nurses are always great. ... IUI is around $800 for medicine, procedure, ultrasound, and trigger shot. IVF was estimated $11,500 plus medicine. ... Kathy and Jessie [nurses] are fantastic. They answer every call and are fine answering all questions I may have. They call the minute test results are in. ... I would highly recommend booking your initial appointment as early as possible
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is fantastic. He was able to have tough discussions with us with plenty of compassion while also being thorough. He answered every question we had, sometimes explaining it a few times when we were overwhelmed by information.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He’s busy because he is fantastic. He is worth the wait.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omertag was willing to work at the speed we wanted to go. Our previous doctor was pushing IVF when we were trying to find the root of our issues first. He was thourough and was able to find an issue with my thyroid that a previous general doctor, ob/gyn, and two other fertility specialists has missed.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I have an upcoming IUI treatment using clomid and progesterone. I also will be on thyroid medicine to balance a deficiency.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)
Kathy and Jessie are fantastic. They answer every call and are fine answering all questions I may have. They call the minute test results are in.
Describe your experience with Washington University School of Medicine.
The front staff is amazing and fun, nurses are always great. I would highly recommend booking your initial appointment as early as possible, sometimes there is a wait for Dr. Omurtag, but I promise it’s worth the wait.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
IUI is around $800 for medicine, procedure, ultrasound, and trigger shot. IVF was estimated $11,500 plus medicine.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
we have not discussed embryo transfers yet
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was super knowledgeable but had a great way of sharing information in a way that I could understand. He was optimistic and realistic at the same time. I appreciated the way he kept in close contact with me about increasing or decreasing medications after getting my blood drawn. He helped me create the family I've always wanted, even when I felt like it might not be possible.
Washington University has always been at the forefront of research and up to date practices. I liked how all of the doctor's were familiar with my case so that any of them were able to do procedures knowing my history and what was needed. I feel like everyone truly cared about my well-being...They [nurses] were knowledgeable as well. They kept me up to speed with things I needed to do, schedule, or change during the whole process
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was super knowledgeable but had a great way of sharing information in a way that I could understand. He was optimistic and realistic at the same time. I appreciated the way he kept in close contact with me about increasing or decreasing medications after getting my blood drawn. He helped me create the family I've always wanted, even when I felt like it might not be possible.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don't be afraid to ask questions or get clarification if you don't understand something.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I felt like he knew me, my history, my wishes, and worked hard to make an individualized plan for me.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We used the antagonist protocol with all of the recommended medications, including progesterone injections even after transfer. I got pregnant twice with this protocol. The first one ended in a miscarriage due to a genetic abnormality. The second was a successful live birth.
Describe your experience with the nursing staff at Washington University School of Medicine.
They were knowledgeable as well. They kept me up to speed with things I needed to do, schedule, or change during the whole process. They were kind and helpful.
Describe your experience with Washington University School of Medicine.
Washington University has always been at the forefront of research and up to date practices. I liked how all of the doctor's were familiar with my case so that any of them were able to do procedures knowing my history and what was needed. I feel like everyone truly cared about my well-being.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
8
Age 30 - 31
3 IUI
Male Factor
Unexplained
European
Income $50K - $99K
1st of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Kenan Omurtag] wanted to start us with IUI because we had one miscarriage prior to meeting with him. It was possible for us to get pregnant but had been challenging. IUI was the more affordable option and we had a good chance of success. He stated to do 3 rounds and if one did not work we would meet again and decide the next steps. Most likely IVF.
Good communication, friendly receptionists, nice waiting area and multiple doctors available at all times to assist with procedures [at Wash U]. Everything was explained in detail when we were there and the billing department always let you know when a procedure was or wasn’t covered by insurance.... Kathy [a nurse] is super friendly and informative. She communicated information to Dr. Omurtag quickly and always got back to us in a timely manner. She performed all three of our IUIs.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Kenan explained everything in detail and was interested everything we had done before meeting with him. He got to know my husband and I in detail and gave us a reassuring feeling when we left his office.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He is on it and will want to be aggressive with treatment. I think this is a good thing!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
When I enter the clinic I feel like the staff know who I am and where I’m at in my journey.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
He wanted to start us with IUI because we had one miscarriage prior to meeting with him. It was possible for us to get pregnant but had been challenging. IUI was the more affordable option and we had a good chance of success. He stated to do 3 rounds and if one did not work we would meet again and decide the next steps. Most likely IVF.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Kathy is super friendly and informative. She communicated information to Dr. Omurtag quickly and always got back to us in a timely manner. She performed all three of our IUIs.
Describe your experience with Washington University School of Medicine.
I have nothing bad to say. Good communication, friendly receptionists, nice waiting area and multiple doctors available at all times to assist with procedures. Everything was explained in detail when we were there and the billing department always let you know when a procedure was or wasn’t covered by insurance.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
First visit was covered with copay and we never were charged for all of our blood work, so insurance covered that. Our IUI’s were $383 each time and the ovidrel shot was $107
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
N/A
8
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2018, Unsuccessful
NPS
10
NPS
9
Age 31 - 33
1 IVF
Endometriosis
PCOS
Income $50K - $99K
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Omurtag has been great...we lost our last baby in March of 2018 since then he has been available for any questions i have had about donor embryos and the adoption process...they have determined that my eggs and embryos were not good :( while this is a very hard thing to take I have enjoyed greatly working with Dr. Omurtag when i ask a question about a certain site he will do the research and give me his honest thoughts on the site and has been there to walk us through the process.
The staff [at Washington University School of Medicine] is great very friendly and want to make you as comfortable as possible. The facility is very clean this is a learning/teaching hospital and so there will be a lot of people involved in your care but the whole place is good I only wish my result could have been different and that we had better results with our embryos...There were times i felt like Kathy didnt care but other times you could hear in her voice that she wanted better results
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag has been great we lost our last baby in March of 2018 since then he has been available for any questions i have had about donor embryos and the adoption process they have determined that my eggs and embryos were not good :( while this is a very hard thing to take I have enjoyed greatly working with Dr. Omurtag when i ask a question about a certain site he will do the research and give me his honest thoughts on the site and has been there to walk us through the process.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Be patient when waiting for responses he will respond within a couple of days but he is also doing his research and often responds late so you know that you are important to him
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag made sure that i was fully aware of the process and what was happening to me as well as what to expect he took time to make sure that all my questions were answered and understood. Never once did we feel rushed in and out of the office we were always given the time needed to understand and for the processes
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
There were times i felt like Kathy didnt care but other times you could hear in her voice that she wanted better results
Describe your experience with Washington University School of Medicine.
The staff is great very friendly and want to make you as comfortable as possible. The facility is very clean this is a learning/teaching hospital and so there will be a lot of people involved in your care but the whole place is good I only wish my result could have been different and that we had better results with our embryos.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 29
3 IUI
1 IVF
Anovulation
PCOS
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag and his nurse Kathy were always available to assist and answer any questions we had. They are very personable and help to make a somewhat scary experience seem painless and easy... He takes him time with his patients and lets you know exactly what to expect along the way. Even if he was unavailable all the other doctors were familiar with our protocol and were also always available to assist...Dr. Omurtag put us on a long protocol with a month of birth control in the beginning. After the birth control we did injectibles with medrol, Gonal F and one more drug i can't remember to stimulate the ovaries. WE had one retrieval where we retrieved 19 eggs. Four of those successfully made it to Blastocyte stage.
They [Washington University School of Medicine] always work you in if there is an emergency. The wait times are very low and the entire staff was wonderful. The Phlebotomist and Ultrasound techs were all very nice and easy to work with as well...We did financing through ARC and did the One Plus Program. The total cost for us was just over $20,000...Kathy was wonderful to work with and very understanding. She was my go to with all my questions and always made me feel at ease.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was great to work with. He takes him time with his patients and lets you know exactly what to expect along the way. Even if he was unavailable all the other doctors were familiar with our protocol and were also always available to assist.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Ask questions
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag and his nurse Kathy were always available to assist and answer any questions we had. They are very personable and help to make a somewhat scary experience seem painless and easy.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Dr. Omurtag put us on a long protocol with a month of birth control in the beginning. After the birth control we did injectibles with medrol, Gonal F and one more drug i can't remember to stimulate the ovaries. WE had one retrieval where we retrieved 19 eggs. Four of those successfully made it to Blastocyte stage.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Kathy was wonderful to work with and very understanding. She was my go to with all my questions and always made me feel at ease.
Describe your experience with Washington University School of Medicine.
They always work you in if there is an emergency. The wait times are very low and the entire staff was wonderful. The Phlebotomist and Ultrasound techs were all very nice and easy to work with as well.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We did financing through ARC and did the One Plus Program. The total cost for us was just over $20,000
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Our odds were good for success so my husband and I selected to only have one transferred each time. That was also the Dr.'s recommendation based on our age (under 35) and other medical factors.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 37 - 38
2 IUI
1 IVF
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Omurtag and his staff were amazing throughout the whole process. Calling them compassionate does not do them justice. We lost our first transferred embryo at 15 weeks due to Turner syndrome and Dr Omurtag and his staff were so supportive. We would not be pregnant right now if it weren’t for them. I could not give them a higher recommendation....I trust him implicitly and I would recommend him to my closest loved ones. He and his team are the epitome of what it means to be a truly great team of medical professionals.
Dr Omurtag and his staff [at Washington U - CWE] were amazing throughout the whole process. Calling them compassionate does not do them justice....He and his team are the epitome of what it means to be a truly great team of medical professionals....I have never Experienced a more compassionate and professional medical team. Each time we came in for a regular appointment for procedure we were treated with kindness compassion and dignity
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Like I said previously in the survey I have never Experienced a more compassionate and professional medical team. Each time we came in for a regular appointment for procedure we were treated with kindness compassion and dignity. Having lost our first transferred embryo at 15 weeks we were absolutely devastated. That being said, Dr. Omurtag and his staff showed more compassion than I can possibly explain. He got us back in the saddle and now we are pregnant with what will be hopefully our second daughter or first son. I trust him implicitly and I would recommend him to my closest loved ones. He and his team are the epitome of what it means to be a truly great team of medical professionals.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Do not waste your time worrying about whether or not Dr. Omurtag and his team are right for you because I will tell you that you will not and cannot find any better in their field. They are amazing!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag and his staff were amazing throughout the whole process. Calling them compassionate does not do them justice. We lost our first transferred embryo at 15 weeks due to Turner syndrome and Dr Omurtag and his staff were so supportive. We would not be pregnant right now if it weren’t for them. I could not give them a higher recommendation.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 33
1 IUI
PCOS
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I live in Illinois...Dr. Omurtag and his staff welcomed me with open arms, worked with me to schedule tests close to home, and anything I needed they were available...Dr. Omurtag was very caring. I dont have a single complaint. He put together a program and walked me through everything from day one. He had a positive attitude and was very clear on the goal. My experience was amazing and I would go back to him if I ever needed to have another treatment. If he wasnt able to follow uo with me he had a one of a kind staff that was kind made sure all your needs were met.
Dr. Omurtag and his staff [at Washington U - CWE] welcomed me with open arms, worked with me to schedule tests close to home, and anything I needed they were available...[nURSES] Kathy and Jessie were on top of all my needs. They would call and check up on me, were prompt with calling me with my results. Jessie was on top of all my lab work that was done in illinois so i didnt have to travel to st louis for my labs. They were so kind and amazing.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was very caring. I dont have a single complaint. He put together a program and walked me through everything from day one. He had a positive attitude and was very clear on the goal. My experience was amazing and I would go back to him if I ever needed to have another treatment. If he wasnt able to follow uo with me he had a one of a kind staff that was kind made sure all your needs were met.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I live in Illinois and there is 1 fertility doctor in my area that has a horrible rep. Dr. Omurtag and his staff welcomed me with open arms, worked with me to schedule tests close to home, and anything I needed they were available. I would travel the 2hrs regulary if I had too just to get the care that I got from his office.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Dr Omurtag set a plan for me in May 2017. We had a few tests done and was but on fertility medication in June. July 2017 i had my first IUI and found out that I was pregnant 2wks later. He saw me at wk 7 and stated that he would release back to my illinois doctor but if i ever needed anything to let him know.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)
Kathy and Jessie were on top of all my needs. They would call and check up on me, were prompt with calling me with my results. Jessie was on top of all my lab work that was done in illinois so i didnt have to travel to st louis for my labs. They were so kind and amazing.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 35
1 IVF
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was referred to me by my gynecologist. Her exact words were "every time I send him a patient they come back to me pregnant within the year." So I went to him believing he would be able to help and I trusted his advice. I often would research things on my own and come to him with recommendations and he helped me to understand my unique situation and demonstrated that he was making decisions based off of my medical information and not just going through the motions.
[At Washington University Fertility] They were very flexible and reserved specific times a day for quick visits or blood work to ensure that they were able to provide flexibility...It was under $25K for 1 Fresh transfer cycle and medications, 1 Frozen embryo cycle and medications...Every time I met with Dr. Omurtag we talked about my specific concerns and he addressed my concerns with my medical results rather than just giving me generalized information or data from research articles.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was referred to me by my gynecologist. Her exact words were "every time I send him a patient they come back to me pregnant within the year." So I went to him believing he would be able to help and I trusted his advice. I often would research things on my own and come to him with recommendations and he helped me to understand my unique situation and demonstrated that he was making decisions based off of my medical information and not just going through the motions.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Always do your research so that you will know what questions to ask along the way. This way you will be more confident and accepting of the results even if it does not end with a baby. Consider skipping the fresh transfer and starting with a frozen cycle. Ask Dr. Omurtag if that would make sense for your situation.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Every time I met with Dr. Omurtag we talked about my specific concerns and he addressed my concerns with my medical results rather than just giving me generalized information or data from research articles.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I can't remember everything I just know that it was customized for my situation. I researched various protocols and realized it is not a one size fits all.
Describe your experience with Washington University School of Medicine.
They were very flexible and reserved specific times a day for quick visits or blood work to ensure that they were able to provide flexibility.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
It was under $25K for 1 Fresh transfer cycle and medications, 1 Frozen embryo cycle and medications.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
10
NPS
10
Age 41 - 42
1 IVF
Donor Eggs
Unexplained
Nurse or HC Services
4th of 4 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Omurtag] spent over an hour going over my fertility history, really paying attention to what has worked in the past and even more what hasn't. He's extremely thorough and detailed. Explaining plans/treatments and always stopping to see if we had any questions...I was impressed from the first office visit I had with Dr. Omurtag...I have seen many fertility MD's in the Stl area and I truely wish I would have started here...
I honestly could not say enough about this entire [Wash U - CWE] clinic. From the moment you walk in the door, the front office is welcoming and apologetic for any wait times. (Rarely was there any waiting) The phlebotomists are top notch and super sweet. The ultrasound techs are professional and compassionate. I really can't think of anything I would change about the staff or clinic...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I was impressed from the first office visit I had with Dr. Omurtag. He spent over an hour going over my fertility history, really paying attention to what has worked in the past and even more what hasn't. He's extremely thorough and detailed. Explaining plans/treatments and always stopping to see if we had any questions.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
I have seen many fertility MD's in the Stl area and I truely wish I would have started here. Don't wait, make your appointment now!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I never felt like a number at this practice. From the front office to the phlebotomists, the Ultrasound techs, the OR staff, Dr. Omurtag and other MD's that assisted with my procedures. Everyone I met here was truely amazing and felt like a friend or family member.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Meredith, Kathy, Mary)
The nurses were excellent! They were great with keeping me informed, relaying results and directions. They made sure I understood the protocols. I felt comfortable calling them if I had any questions.
Describe your experience with Washington University School of Medicine.
I honestly could not say enough about this entire clinic. From the moment you walk in the door, the front office is welcoming and apologetic for any wait times. (Rarely was there any waiting) The phlebotomists are top notch and super sweet. The ultrasound techs are professional and compassionate. I really can't think of anything I would change about the staff or clinic.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2016, Successful
NPS
10
NPS
N/A
Age 30 - 32
6 IUI
1 IVF
PCOS
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Successful
We have very positive feelings about Dr. Omurtag, he is very personable and explained the entire process in detail and answered every question we had. He also gave us his thinking behind the treatment plan he formulated for us, as well as any changes made along the way. We never felt pressured to make a quick decision or to move on to a new treatment until we were ready physically, emotionally and financially. While we didn't see him every visit and he didn't perform every procedure, we felt very comfortable working with the other doctors in the practice and we knew we could set up a meeting, call or email him at any time.
Be prepared for lots of appointments and to work with nurses and possibly other doctors. Dr. Omurtag and his nurse will handle all of your consultations, procedures not related to IVF (including IUI, which is performed by the nurse), treatment plan, instructions, test results, and scheduling. However, the doctors [at Wash U - CWE] take turns performing IVF procedures on a monthly basis, so a different physician may perform your retrieval and/or transfer.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
We have very positive feelings about Dr. Omurtag, he is very personable and explained the entire process in detail and answered every question we had. He also gave us his thinking behind the treatment plan he formulated for us, as well as any changes made along the way. We never felt pressured to make a quick decision or to move on to a new treatment until we were ready physically, emotionally and financially. While we didn't see him every visit and he didn't perform every procedure, we felt very comfortable working with the other doctors in the practice and we knew we could set up a meeting, call or email him at any time.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Be prepared for lots of appointments and to work with nurses and possibly other doctors. Dr. Omurtag and his nurse will handle all of your consultations, procedures not related to IVF (including IUI, which is performed by the nurse), treatment plan, instructions, test results, and scheduling. However, the doctors take turns performing IVF procedures on a monthly basis, so a different physician may perform your retrieval and/or transfer.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag took the time to get to know us. He and his staff were always available to address our questions and concerns. When I miscarried at 11 weeks, he happened to be at the hospital and came to see us. He was very sympathetic, but also optimistic and encouraging.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Endometriosis
PCOS
Uterine Fibroids
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I love how Dr. Omurtag would explain the course of treatment and would usually say it 3 times giving me time to process things and think of any questions I might have. He was always positive in things even if the course of treatment had to change or there was some kind of road block that came up. I always left his office feeling fully informed and having hope that things would work out in the end. Dr. Omurtag has an amazing bedside manner and genuinely cares for his patients. :)...
I would have to schedule my appointment [at Wash U - MO Bapt] within a few hours in the morning. If I had to wait for my turn, it was usually a short wait under 10 min. To get the ultrasound and blood work done, I was usually in and out within 30 min. I usually had results back via a phone call within 2 or 3 hours... They [nurses] were all very friendly and helpful...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I love how Dr. Omurtag would explain the course of treatment and would usually say it 3 times giving me time to process things and think of any questions I might have. He was always positive in things even if the course of treatment had to change or there was some kind of road block that came up. I always left his office feeling fully informed and having hope that things would work out in the end. Dr. Omurtag has an amazing bedside manner and genuinely cares for his patients. :)
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
You are in amazing hands. Trust him completely.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was very caring and took his time to explain things to me and what my options were. He kept track of me even when I wasn't seeing him at the time. When he found out we had our son, he personally called me to congratulate us. Dr. Omurtag has an amazing bedside manner.
Describe your experience with the nursing staff at Washington University School of Medicine.
They were all very friendly and helpful.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
I would have to schedule my appointment within a few hours in the morning. If I had to wait for my turn, it was usually a short wait under 10 min. To get the ultrasound and blood work done, I was usually in and out within 30 min. I usually had results back via a phone call within 2 or 3 hours.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Most of my costs were covered by my insurance. I was only responsible for about 10% of the bill
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023, Successful
NPS
10
NPS
10
Age 37
Recurrent Pregnancy Loss
European
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Omurtag is super informative, knowledgeable and obviously passionate about his field of work. We were able to have productive conversations and feel confident about our steps moving forward in a time of confusion and uncertainty...took the time to explain our work up thoroughly and gave us the options to proceed or not with what we were comfortable with...He will help give you a plan to uncover what may be causing your recurrent pregnancy losses, which is why we were referred to him.
[Washington University School of Medicine] Clean, organized, easy check in and out, easy to find. Parking was on site. Easy to get a phone call answered or return call back. Quick MyChart response for messages and concerns. Lab onsite for all necessary work up...[nursing staff] Quick to respond and helpful with providing further details about treatment...Dr Omurtag took the time to explain our work up thoroughly and gave us the options to proceed or not with what we were comfortable with.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag is super informative, knowledgeable and obviously passionate about his field of work. We were able to have productive conversations and feel confident about our steps moving forward in a time of confusion and uncertainty.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He will help give you a plan to uncover what may be causing your recurrent pregnancy losses, which is why we were referred to him.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag took the time to explain our work up thoroughly and gave us the options to proceed or not with what we were comfortable with.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Genetic carrier work up to rule out similar chromosomal changes between me and my husband Saline ultrasound to rule out malformations Hysteroscopy to remove retained product of conception AMH to analyze follicular reserve
Describe your experience with the nursing staff at Washington University School of Medicine.
Quick to respond and helpful with providing further details about treatment
Describe your experience with Washington University School of Medicine.
Clean, organized, easy check in and out, easy to find. Parking was on site. Easy to get a phone call answered or return call back. Quick MyChart response for messages and concerns. Lab onsite for all necessary work up
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I believe everything was covered under our insurance so at most we probably paid $100 worth of copay fees.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
NA
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
9
Age 35 - 36
1 IVF
Tubal Blockage
East Asian
Black or African-American
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Omurtag] was a bit in a rush. But knew what was going on. And always considered our questions or thoughts on potential alternatives ... He was a bit in a rush. But knew what was going on. And always considered our questions or thoughts on potential alternatives ... He recommended single. But decision was ours. ... Did the major procedures. Checked up on us. Overall great
They’re are a lot of doctors and nurses who seem very competent. ... The location is in the central west end and most of the appointment times seemed to be mid morning for us. The procedures where all done onsite ... Since it’s affiliate with WashU it seems like it’s more legit than a standalone practice. ... All total not including the medication it cost just over 20,000 as that was my companies reimbursement limit.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Very clear. To the point. Listened to our questions and considered there (e.g. considering massage therapy instead of tube removal). Had stickers on his laptop that once made him seem a bit less professional. But very personable. Did the major procedures. Checked up on us. Overall great
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust him.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He was a bit in a rush. But knew what was going on. And always considered our questions or thoughts on potential alternatives
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Gonal F and cetrotide
Describe your experience with Washington University School of Medicine.
They’re are a lot of doctors and nurses who seem very competent. Since it’s affiliate with WashU it seems like it’s more legit than a standalone practice. The location is in the central west end and most of the appointment times seemed to be mid morning for us. The procedures where all done onsite
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
About 14000 including a fresh transfer with medication costing additional 6000 and the frozen transfer costing about 2000. All total not including the medication it cost just over 20,000 as that was my companies reimbursement limit.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
He recommended single. But decision was ours. He said for our case it would not increase the likelihood of conception
10
Doctor
Kenan Omurtag
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5