Rated 9.5
Strongly recommend: 85%Neutral: 13%Don't recommend: 2%9.5
85% strongly recommend
84 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Missouri - KC
Residency
Emory
Fellowship
Washington U

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kenan Omurtag works at

Washington University School of Medicine
Rated 8.7
Strongly recommend: 74%Neutral: 14%Don't recommend: 12%8.7

Explore Clinic
St. Louis - Central West End
4444 Forest Park Avenue
St. Louis, MO 63108
St. Louis - Missouri Baptist Med Center
3023 N. Ballas Road
St. Louis, MO 63131

84 patient reviews

LGBTQ+
2015 - 2017, Successful
NPS
10
NPS
10
Age 34 - 36
3 IUI
Unexplained
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kenan Omurtag] is quick and to the point and always asks my partner how she feels. He even called after the baby was born to congratulate us and see how we were doing. He remembers your name and creates personal conversation with you. Where are you from....what do you like and dislike. Really an awesome down to earth guy...Everything was timing related. If there was an option he would clearly lay out the pros and cons and then let you decide. Very knowledgeable
The service there [Washington University] was always amazing. As many patients as they have...I always felt like I was the only one everytime...You always get a call back the same day you leave a message. I've always been able to get good appts and they always describe what to expect prior to arrival. Waiting time is very minimal. Front desk is always super nice and personable...Everyone is friendly and seems to know their job. They are always busy but never seem stressed. They always speak or smile no matter what
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He is quick and to the point and always asks my partner how she feels. He even called after the baby was born to congratulate us and see how we were doing. He remembers your name and creates personal conversation with you. Where are you from....what do you like and dislike. Really an awesome down to earth guy
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust him
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
The service there was always amazing. As many patients as they have...I always felt like I was the only one everytime
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Everything was timing related. If there was an option he would clearly lay out the pros and cons and then let you decide. Very knowledgeable
Describe your experience with the nursing staff at Washington University School of Medicine.
Everyone is friendly and seems to know their job. They are always busy but never seem stressed. They always speak or smile no matter what
Describe your experience with Washington University School of Medicine.
You always get a call back the same day you leave a message. I've always been able to get good appts and they always describe what to expect prior to arrival. Waiting time is very minimal. Front desk is always super nice and personable
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I am military and had to pay out of pocket for all of my services
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I had the option to move 2 due to my age. We discussed it and I ultimately said you are the dr. If this was you...what would you do. We got our answer and made our decision and everything worked out wonderfully
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 34
Uterine Fibroids
Unexplained
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Instead of seeing a PA or a NP for the initial consultation, I met with Dr. Omurtag and he completed every step of the appointment. Since then, he has always been directly involved in the care that occurred at the appointments....Dr. Omurtag was willing to work with my husband and I as we struggled with insurance coverage through the state of Illinois. There was not a time that he was unwilling to consider alternative treatment options to meet our needs of starting a family....
The clinic [Wash U - Mo Bap] did not have a long waiting list, which was extremely important to me as time was not on our side. They are always willing to discuss appointments and information when I would call outside the appointments....Instead of seeing a PA or a NP for the initial consultation, I met with Dr. Omurtag and he completed every step of the appointment. Since then, he has always been directly involved in the care that occurred at the appointments.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was willing to work with my husband and I as we struggled with insurance coverage through the state of Illinois. There was not a time that he was unwilling to consider alternative treatment options to meet our needs of starting a family.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Ask as many questions you would like, he is very knowledgeable!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Instead of seeing a PA or a NP for the initial consultation, I met with Dr. Omurtag and he completed every step of the appointment. Since then, he has always been directly involved in the care that occurred at the appointments.
Describe your experience with Washington University School of Medicine.
The clinic did not have a long waiting list, which was extremely important to me as time was not on our side. They are always willing to discuss appointments and information when I would call outside the appointments.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I am unsure of the actual costs from the treatments thus far. But I am a state of Illinois insurance carrier and he was more than willing to work with us even in the condition of the state of Illinois and not receiving payment for services. Other options were available to us.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 34 - 36
3 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was professional and kind. He gave us straightforward information and was honest in his expectations for success. He made us feel like he really cared about us and was available to talk when we were nervous, upset, or had a question...He was professional, thoughtful, and dedicated to helping us. I trusted that he was making solid decisions about our treatment. I knew that he and his team were working hard to figure out the best plan. We knew we were a tough case. While it took a while for us to conceive, he had prepared us for the long journey.
Meredith was friendly and made me feel comfortable all along the way. She was there to answer any questions whenever I needed her to...Between $20,000 & 25,000...We had 3 failed IUI's. Then we mived to injectables. We did have to stop the meds towards the end of the first round because I wasn't responding. Then we took a month off and began again with a new plan.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He was professional, thoughtful, and dedicated to helping us. I trusted that he was making solid decisions about our treatment. I knew that he and his team were working hard to figure out the best plan. We knew we were a tough case. While it took a while for us to conceive, he had prepared us for the long journey.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Ask a lot of questions, trust their plan, and as hard as it is- be patient.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was professional and kind. He gave us straightforward information and was honest in his expectations for success. He made us feel like he really cared about us and was available to talk when we were nervous, upset, or had a question.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I don't remember the exact plans. We had 3 failed IUI's. Then we mived to injectables. We did have to stop the meds towards the end of the first round because I wasn't responding. Then we took a month off and began again with a new plan.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: MEREDITH )
Meredith was friendly and made me feel comfortable all along the way. She was there to answer any questions whenever I needed her to.
Describe your experience with Washington University School of Medicine.
Everyone was kind and professional. The clinic was always clean and inviting.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Between $20,000 & 25,000
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 36
1 IVF
Male Factor
European
Income $0 - $49K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I fully credit Dr Omurtag for our twin sons. After failed IUIs he gave us so much hope. He was attentive and always available to us. He was thorough and extremely thoughtful during a very stressful time. During the IVF process I couldnt have felt more comfortable or cared for than with Dr Omurtag & the Wash U staff. When we found out our sons were monodi (identical) he completely explained all that entailed and guided us in choosing a MFM. When our sons were born early due to TTTS he called us to check on them and then again after they were released from the NICU. I recommend him with confidence. He was a wonderful doctor.
I fully credit Dr Omurtag for our twin sons. After failed IUIs he gave us so much hope. He was attentive and always available to us. He was thorough and extremely thoughtful during a very stressful time. During the IVF process I couldnt have felt more comfortable or cared for than with Dr Omurtag & the Wash U staff. When we found out our sons were monodi (identical) he completely explained all that entailed and guided us in choosing a MFM. When our sons were born early due to TTTS he called us to check on them and then again after they were released from the NICU. I recommend him with confidence. He was a wonderful doctor.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I fully credit Dr Omurtag for our twin sons. After failed IUIs he gave us so much hope. He was attentive and always available to us. He was thorough and extremely thoughtful during a very stressful time. During the IVF process I couldnt have felt more comfortable or cared for than with Dr Omurtag & the Wash U staff. When we found out our sons were monodi (identical) he completely explained all that entailed and guided us in choosing a MFM. When our sons were born early due to TTTS he called us to check on them and then again after they were released from the NICU. I recommend him with confidence. He was a wonderful doctor.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust him. He knows his stuff!!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He was personally invested in our family. He was caring and kind. He felt like a friend though he was always extremely professional.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
1 cancelled IVF cycle & 1 successful cycle. We had malev
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kelly ??)
Excellent care!
Describe your experience with Washington University School of Medicine.
No complaints. The clinic was great.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
$16,000
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
He suggested that we do one, but we elected to do two. Now that I went through a very high risk twin pregnancy I fully understand his concern.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 34
Black or African-American
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
he [Dr. Kenan Omurtag] took interest in who i was and what my life was about, never had a dr so engaged in who i am as a person...He never tried to rush us or change our minds with trying a different procedure. He wanted the same outcome we wanted and that was nice to see...I first had to go through all the bloodwork and vaginal ultrasound. I was than put with a dr who would help me loose some weight. I needed to loose 60 lbs before the procedure.l can start. I was then placed on metformin and synthyroid.
[The nurses at Washington University School of Medicine are] very personable...I first had to go through all the bloodwork and vaginal ultrasound. I was than put with a dr who would help me loose some weight. I needed to loose 60 lbs before the procedure.l can start. I was then placed on metformin and synthyroid.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag took our particular situation and made us feel at ease that we were doing the best thing that fit what we wanted as parents and ad being an light patient. He never tried to rush us or change our minds with trying a different procedure. He wanted the same outcome we wanted and that was nice to see.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Be patient
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Just he took interest in who i was and what my life was about, never had a dr so engaged in who i am as a person
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I first had to go through all the bloodwork and vaginal ultrasound. I was than put with a dr who would help me loose some weight. I needed to loose 60 lbs before the procedure.l can start. I was then placed on metformin and synthyroid.
Describe your experience with your nurse at Washington University School of Medicine.
The nurses like dr omurtag are very personable
Describe your experience with Washington University School of Medicine.
Go in and see, and always be patient
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Cost is nothing compared to having a baby it was all worth it. Insurance covered most appt but not actual procedure
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
8
NPS
8
Age 30
1 Fertility Medications
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
8 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Omurtag] was always quick to respond to our questions and concerns. Very reassuring and sympathetic to all the emotions on the roller coaster ride of infertility. I could tell he really wanted us to be successful....We are still in the middle of treatment but so far he has been honest and encouraging with us. We had some setbacks in not getting the number of follicles we hoped for and he talked us through our options. He was honest but also hopeful.
It's a bigger clinic [Washington U - CWE] so you don't see your doctor at every visit but we still had access to communicate with him...The nursing staff was kind and compassionate. I felt well taken care of and that my questions and concerns were all addressed in a timely manner...We paid out of pocket and cost without meds was around 13,00...Don't be afraid to ask all your questions. Big and small. As patients we are allowed to advocate for ourselves
How was your experience with Kenan Omurtag at Washington University School of Medicine?
We are still in the middle of treatment but so far he has been honest and encouraging with us. We had some setbacks in not getting the number of follicles we hoped for and he talked us through our options. He was honest but also hopeful.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don't be afraid to ask all your questions. Big and small. As patients we are allowed to advocate for ourselves and Dr. Omurtag is willing to answer all questions.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He was always quick to respond to our questions and concerns. Very reassuring and sympathetic to all the emotions on the roller coaster ride of infertility. I could tell he really wanted us to be successful.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
The nursing staff was kind and compassionate. I felt well taken care of and that my questions and concerns were all addressed in a timely manner
Describe your experience with Washington University School of Medicine.
It's a bigger clinic so you don't see your doctor at every visit but we still had access to communicate with him.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We paid out of pocket and cost without meds was around 13,00
8
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015 - 2017, Successful
NPS
10
NPS
10
Age 39 - 41
1 IUI
2 IVF
Unexplained
Income $100K - $199K
1st of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was fantastic. He was very upfront on expectations and took time to talk to me after the first IVF did not take.... My husband and I felt very comfortable with him and could talk freely with him about of questions and concerns. He really took the time to make sure we understood the risks and our options. I am so blessed to have two amazing children and I could not thank him enough for all he did. I would recommend him to anyone.
With so many people coming in at the same time, they [Washington University School of Medicine] really worked to get people in and out quickly for the blood works and ultrasounds. They were well organized and showed they care. They would remember your name which was a nice added touch.... Dr. Omurtag was fantastic. He was very upfront on expectations and took time to talk to me after the first IVF did not take. He gave me all the options and helped me think through our next steps which then resulted in a birth.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was amazing. My husband and I felt very comfortable with him and could talk freely with him about of questions and concerns. He really took the time to make sure we understood the risks and our options. I am so blessed to have two amazing children and I could not thank him enough for all he did. I would recommend him to anyone.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don’t be afraid to talk to him and get all your questions answer befor starting the process.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was fantastic. He was very upfront on expectations and took time to talk to me after the first IVF did not take. He gave me all the options and helped me think through our next steps which then resulted in a birth.
Describe your experience with Washington University School of Medicine.
With so many people coming in at the same time, they really worked to get people in and out quickly for the blood works and ultrasounds. They were well organized and showed they care. They would remember your name which was a nice added touch.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 34
2 IVF
Tubal Blockage
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Omurtag] and his nurse both called me to talk with me directly on different occasions to make sure my concerns were answered. He would answer my patient portal messages directly, even when he was on vacation...He listened to all of my concerns and showed great empathy. He would discuss the current literature with me. He always helped me stay positive. He was genuinely concerned with my outcome...
Very friendly staff [at Wash U - CWE] and nice facilities...Andrea was beyond amazing. She always called me back right away and listened to my concerns...I was switched to the antagonist protocol after my egg quality was not great on the first cycle...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He listened to all of my concerns and showed great empathy. He would discuss the current literature with me. He always helped me stay positive. He was genuinely concerned with my outcome.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust Dr. Omurtag!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He and his nurse both called me to talk with me directly on different occasions to make sure my concerns were answered. He would answer my patient portal messages directly, even when he was on vacation.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I was switched to the antagonist protocol after my egg quality was not great on the first cycle.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Andrea)
Andrea was beyond amazing. She always called me back right away and listened to my concerns.
Describe your experience with Washington University School of Medicine.
Very friendly staff and nice facilities.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
It was covered under insurance.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 30 - 31
4 IUI
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
1st of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr Omurtag] would call on weekends to make sure I was doing ok on my meds. When I found out I had DOR after I tried donating my eggs to my sister, he literally said his stomach dropped when he read my diagnosis. He was hurting with us. That's when I knew he was the right doctor for me...Be open and honest. If you don't agree with an option he gives, let him know. He will work with you to find the best treatment possible and make sure you feel supported.
Friendly and cooperative. Difficult to get through to an actual person though. Almost always have to leave a message for them to call you back. But almost always very quickly back....He [Dr Omurtag] would call on weekends to make sure I was doing ok on my meds. When I found out I had DOR after I tried donating my eggs to my sister, he literally said his stomach dropped when he read my diagnosis.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He would call on weekends to make sure I was doing ok on my meds. When I found out I had DOR after I tried donating my eggs to my sister, he literally said his stomach dropped when he read my diagnosis. He was hurting with us. That's when I knew he was the right doctor for me.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Be open and honest. If you don't agree with an option he gives, let him know. He will work with you to find the best treatment possible and make sure you feel supported.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He genuinely cared about my issues and our success.
Describe your experience with your nurse at Washington University School of Medicine.
Very friendly!
Describe your experience with Washington University School of Medicine.
Friendly and cooperative. Difficult to get through to an actual person though. Almost always have to leave a message for them to call you back. But almost always very quickly back.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 30
1 IVF
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was gentle, kind, patient, able to explain things in detail so that I felt like I understand the process, not pushy, open to questions, and really seemed like he genuinely loved his job...He used facts and data to rationalize the options he presented while being supportive as we decided on what would be best for us.
[Washington U School of Medicine is] Professional, clean, efficient, friendly, easy to navigate. The clinic has an easy to navigate and informative website. They provide information in multiple formats for maximum effectiveness of communication...The approach was to present all the information and options in a way that didn't feel like it was pressuring us to make one decision or another. He used facts and data to rationalize the options he presented while being supportive as we decided on what would be best for us.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is an amazing doctor at an amazing clinic. He is a true partner with his patients as he goes through the process with you. I found no weaknesses or points of frustration in Dr. Omurtag's ability or bedside manner.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don't be afraid to ask questions and let him know if you need something rephrased or elaborated on because he is happy to do so.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was gentle, kind, patient, able to explain things in detail so that I felt like I understand the process, not pushy, open to questions, and really seemed like he genuinely loved his job
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
The protocol used was long agonist IVF after IUI and fertility pills did not work due to my diagnosis of Unknown Ovulation Disorder. He even connected me with a pelvic therapist to help a secondary issue I didn't even know I had until meeting with him.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Jessie,Mary,Sandra, Cynthia, Marilyn, Kathy, Crystal, Denice)
Professional, kind, warm, supportive, understanding, patient, prompt with communication, helpful
Describe your experience with Washington University School of Medicine.
Professional, clean, efficient, friendly, easy to navigate. The clinic has an easy to navigate and informative website. They provide information in multiple formats for maximum effectiveness of communication.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Little to none due to the treatment being covered under insurance
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
The approach was to present all the information and options in a way that didn't feel like it was pressuring us to make one decision or another. He used facts and data to rationalize the options he presented while being supportive as we decided on what would be best for us.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 28 - 30
3 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag has incredible bedside manner. He is caring and sensitive and personable...He was professional, yet extremely personal and supportive. I felt completely at ease in his care. I tested positive for COVID during our first attempted IVF cycle (had just started stimulation). We had to cancel the cycle, and [he] and his entire team was supportive and caring.
I have discussed [Washington U School of Midicine] strength's throughout. I cannot point out any weaknesses. Excellent staff - from the front desk to coordinators to doctors and nurses to surgical staff. All are welcoming and caring. I never thought I would say this, but I will miss going to this office for the time being...All wonderful. Kept in constant communication with me. Were quick to respond to any questions or concerns I had.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
The best doctor I've ever had. I do not have one negative thing to say about him. He was professional, yet extremely personal and supportive. I felt completely at ease in his care. I tested positive for COVID during our first attempted IVF cycle (had just started stimulation). We had to cancel the cycle, and Dr. Omurtag and his entire team was supportive and caring.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don't worry; he's got you.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag has incredible bedside manner. He is caring and sensitive and personable.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
3 cycles Clomid only (per my request), all unsuccessful. 3 cycles IUI with Clomid, all unsuccessful. 1 interrupted cycle IVF due to my COVID diagnosis. 1 long-agonist IVF cycle (oral BC, lupron, follistim, menopur, trigger, and progesterone) with 19 follicles detected on US, 12 eggs retrieved, half ICSI and half non-ICSI, 6 eggs fertilized, 3 excellent quality embryos, single embryo transfer with positive singleton pregnancy.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy Shelton RN and Jessie Rieger)
All wonderful. Kept in constant communication with me. Were quick to respond to any questions or concerns I had.
Describe your experience with Washington University School of Medicine.
I have discussed strength's throughout. I cannot point out any weaknesses. Excellent staff - from the front desk to coordinators to doctors and nurses to surgical staff. All are welcoming and caring. I never thought I would say this, but I will miss going to this office for the time being.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I prefer not to say. I have a fertility benefit through my insurance that covered over half of our expenses.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020 - 2024, Successful
NPS
10
NPS
10
Age 33 - 37
1 IVF
Male Factor
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
can’t say enough great things about Dr. Omurtag. From the moment we met him, we knew we truly cared about our journey and what we wanted to achieve. I wish he would have been able to do our transfers or retrieval...treat us like a member of their own family...He only would let us transfer one
[At Washington University School of Medicine] Every member of the staff is incredible...we wish the collection rooms were a little more comfortable. You can also hear people talking in the hall which can be distracting in an already uncomfortable situation...are communicative, informative and caring.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
We can’t say enough great things about Dr. Omurtag. From the moment we met him, we knew we truly cared about our journey and what we wanted to achieve. I wish he would have been able to do our transfers or retrieval, but also understand that’s not always possible.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
You may not always interact with him every visit, but be assured he is monitoring everything very closely.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag and his team treat us like a member of their own family. The entire team makes it a point to know our names and build relationships with us. They know our kids names and are always personable.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kim )
Kim and Jessie. We cannot out into words how wonderful these two people are. They are communicative, informative and caring. We feel like we have known them our whole lives. They both go out of their way to help us and make sure we have everything we need through this intimate journey.
Describe your experience with Washington University School of Medicine.
Every member of the staff is incredible. The only thing we would say is we wish the collection rooms were a little more comfortable. You can also hear people talking in the hall which can be distracting in an already uncomfortable situation.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
He only would let us transfer one.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 38
1 Fertility Medications
Diminished Ovarian Reserve
European
Income $100K - $199K
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
During our initial consultation with Dr. Omurtag, he spent a lot of time with us going over every detail. He never seemed rushed and answered all of our questions. While he provided treatment recommendations, he allowed us to come up with a plan that worked for our family...He always responded promptly to messages through My Chart..
They [Washington University School of Medicine nurses] were very organized and provided clear instructions every step of the way. They always responded promptly to phone messages and messages through My Chart...Everything needed was in the same location and easily accessible...He never seemed rushed and answered all of our questions. While he provided treatment recommendations, he allowed us to come up with a plan that worked for our family.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Doctor Omurtag was kind, patient, compassionate and incredibly knowledgeable. He allowed us to come up with a fertility plan that worked for us. He explained every step of the process in detail and answered any question we had. He always responded promptly to messages through My Chart.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Go see him!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
During our initial consultation with Dr. Omurtag, he spent a lot of time with us going over every detail. He never seemed rushed and answered all of our questions. While he provided treatment recommendations, he allowed us to come up with a plan that worked for our family.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Three rounds of Clomid with timed intercourse.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)
Kathy and Jessie were incredibly kind, compassionate and helpful. They were very organized and provided clear instructions every step of the way. They always responded promptly to phone messages and messages through My Chart.
Describe your experience with Washington University School of Medicine.
Everything needed was in the same location and easily accessible. XxxxxxxxxxxxxxxxxxxxxxxxxxxxxxccccccccccccccffffffffffffffFfffffffffffffffffffffffffffffffffffBbbbbbbbbbbbbbbbbbbbb Ghggggggghhhhhhhhggggggggggggggggggg
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I don’t believe I had to pay out of pocket for anything other than copays.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
7
NPS
7
Age 43
4 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
Black or African-American
Native American
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
[Dr. Kenan Omurtag] was a good doctor. I felt he could have been more willing to really Go for tailoring my meds but held back. He is honest and trustworthy with a good sense of humor. My only criticism really was he seemed a little passive at times...He agrees with multiples which was awesome but didn't work for us...Be pushy and stay on him about what you really want!! Hes a great guy.
The nurses [at Washington University School of Medicine] didn't follow the doctors instructions and called in the wrong meds leading to a cycle being cancelled. Called to badger me about coming in for shot that was unnecessary...a mess...Everyone was kind and helpful. Be careful about walking around you may get overwhelmed with answers and insights from staff. Staff are uber excited to help. Open on weekends and cheerful to boot. Very very helpful and interested in educating the clients.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Kenan was a good doctor. I felt he could have been more willing to really Go for tailoring my meds but held back. He is honest and trustworthy with a good sense of humor. My only criticism really was he seemed a little passive at times.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Be pushy and stay on him about what you really want!! Hes a great guy.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
The nurses often got directives confused.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I doubt I could accurately recall the details
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Forget but she was the best things fell apart when she left)
Crappy confused the prescriptions more than once caused a cycle to be cancelled
Describe your experience with Washington University School of Medicine.
Everyone was kind and helpful. Be careful about walking around you may get overwhelmed with answers and insights from staff. Staff are uber excited to help. Open on weekends and cheerful to boot. Very very helpful and interested in educating the clients.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Exuberant
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
He agrees with multiples which was awesome but didn't work for us.
What specific things went wrong at Washington University School of Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Washington University School of Medicine.
The nurses didn't follow the doctors instructions and called in the wrong meds leading to a cycle being cancelled. Called to badger me about coming in for shot that was unnecessary...a mess
7
Doctor
Kenan Omurtag
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 28
2 Fertility Medications
Anovulation
PCOS
Recurrent Pregnancy Loss
European
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kenan Omurtag] was knowledgeable and willing to listen to what I wanted to do rather than what he believed would be the best course of action. He had a game plan for me ready and I was not as up for jumping straight to IUI, and when I said so, he was agreeable and was more than happy to start small and go big if we needed to. I really appreciated that. Just to be listened to and validated.
They [Washington University School of Medicine] are great at making you feel welcome. The ambiance of the clinic when you walk in is relaxed and has an open waiting area with relaxing lighting, and everyone always has smiles on their faces. I would highly recommend this clinic to anyone needing fertility help...The nurses went above and beyond. They were wonderful, kind, and took the time to explain everything in great detail so I had informed and knowledgeable consent on everything they were doing. They even went as far to as me if I had any sexual traumas that they needed to be aware of to better care for me. That was exceptional care in my opinion.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He was knowledgeable and willing to listen to what I wanted to do rather than what he believed would be the best course of action. He had a game plan for me ready and I was not as up for jumping straight to IUI, and when I said so, he was agreeable and was more than happy to start small and go big if we needed to. I really appreciated that. Just to be listened to and validated.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Take the plung, and don’t be scared to speak up for what you want and want to try!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I was always ask permission before anything was done on me. His nurses even inquired if I have had any past sexual traumas that they should be aware of to better care for me. While I do not, that made me very happy that they cared enough to ask before proceeding with any physical exams.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We tried one round of letrazol (because clomid had not worked in the past before I decided to see fertility assistance) without trigger injection to see if I would ovulate naturally. We kept an eye on my follicle growth and uterus lining to make sure everything was good and going as planned. I failed to ovulate on my own as well as my eggs did not mature as fast as they needed to so our next cycle we upped the letrazol and added the trigger shot. That was just what my body needed to get my eggs to where they needed to be and my ovary to release it! Doc wanted to jump straight to IUI since I was still young and had a good ovarian reserve. But I decided I wanted to try a more conservative method first (well aware that I may have ended up having to do IUI, but willing to take the risk) and I am very glad I did. We fell pregnant the second round. I was on low dose baby aspirin and injectable aspirin once a day from confirmed pregnancy blood work, until 6 weeks after her birth. And it was worth every penny, stick, poke, and cry. I have a beautiful baby girl who is now 4 months old.
Describe your experience with the nursing staff at Washington University School of Medicine.
The nurses went above and beyond. They were wonderful, kind, and took the time to explain everything in great detail so I had informed and knowledgeable consent on everything they were doing. They even went as far to as me if I had any sexual traumas that they needed to be aware of to better care for me. That was exceptional care in my opinion.
Describe your experience with Washington University School of Medicine.
They are great at making you feel welcome. The ambiance of the clinic when you walk in is relaxed and has an open waiting area with relaxing lighting, and everyone always has smiles on their faces. I would highly recommend this clinic to anyone needing fertility help.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
My care was almost all covered by my insurance because most of the things I needed were diagnostic testing which was cover by my healthcare provider. The only excluded items were milage (I live 3 hours away), my trigger shot injection ($100-130 depending on if you paid with cash) and the letrazol which was less than $15 a round, and my co-pay which was $30. It would have been more had I chose to go the IUI route (which my insurance does not cover), but financially a trigger shot and timed intercourse was the best route for me. All of the above payments were also reimbursed to me VIA HSA/FSA plan as well.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
N/A
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 31
1 IVF
PCOS
Unexplained
Black or African-American
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I really can’t say enough nice things about Dr.Omurtag. He is very confident and I love that about him. He gives you all of the information needed to make the best decision for yourself...Any procedure Dr.Omurtag has performed on me was so much more tolerable than previous ones I’ve had with other doctors...explains everything in detail and lets you make the decision that you feel is right for you. He is very patient and detail oriented.
I really liked this clinic [Washington University School of Medicine], they make sure you don’t wait long to be seen, they’re all so nice and compassionate. For any new patients, I would recommend asking any questions you may have. Make your expectations known...[nurse] Kathy was amazing! She was very knowledgeable and prompt. Whenever I have a question she is fast to respond. She kept me updated on all of my results and made sure I understood what to do next.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Any procedure Dr.Omurtag has performed on me was so much more tolerable than previous ones I’ve had with other doctors. Saline sonogram- Dr. Omurtag walked me through everything he made me feel comfortable. Since I’ve had this procedure before at a different clinic, I was very nervous because it was extremely painful before. However, when Dr. Omurtag did the saline sonogram it was such a different experience. The procedure was really quick and nowhere near as painful as it was the first time. Hysteroscopy- Dr. Omurtag was so informative. He walked me through everything he was doing before he did it. He was so reassuring and confident. The procedure was not as bad as I thought it was going to be. It was very bearable. IVF- Dr. Omurtag recommended a fresh embryo transfer, so that is what we did. He wanted to make sure that I didn’t get OHSS since I had around 40 follicles at baseline. Thankfully my ovaries responded well to the medication and we retrieved 20 eggs, 18 were mature and 12 fertilized. We transferred 1 4AA embryo and 7 made it to blast to be frozen. I really can’t say enough nice things about Dr.Omurtag. He is very confident and I love that about him. He gives you all of the information needed to make the best decision for yourself.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Do not compare yourself to other people. Each protocol is designed according to what each individual needs. What works for you, may not work for another person.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag explains everything in detail and lets you make the decision that you feel is right for you. He is very patient and detail oriented.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I did a fresh embryo cycle using the antogonist protocol. I have unexplained infertility,<35 and have a normal amh, Dr. Omurtag felt that would be the best option for me. I have PCOS, so Dr. Omurtag, didn’t want me to get OHSS so he kept my dosages at an appropriate level and thankfully I did not get OHSS. I had 18 mature eggs, so since I have unexplained infertility, we wanted to see if maybe there was a fertilization issue so we split the eggs. 9 were inseminated with icsi and 9 were inseminated with conventional ivf. 5 fertilized eggs resulted from icsi and 7 fertilized eggs resulted from conventional ivf. The 4AA embryo we transferred was a result of conventional ivf.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Kathy was amazing! She was very knowledgeable and prompt. Whenever I have a question she is fast to respond. She kept me updated on all of my results and made sure I understood what to do next.
Describe your experience with Washington University School of Medicine.
I really liked this clinic, they make sure you don’t wait long to be seen, they’re all so nice and compassionate. For any new patients, I would recommend asking any questions you may have. Make your expectations known.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I used insurance, so I don’t have the total cost.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr.Omurtag and I both agreed that transferring only 1 embryo was the best choice for me.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 40
1 IVF
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Wow. I cannot put into words how grateful and pleased my husband and I were with Dr. Omurtag...You will probably not see Dr. Omurtag too often during appointments, but he is always aware of what is happening with your treatment and procedures and will gladly return any calls and questions. He is energetic, conscientious, forthcoming, and compassionate...recommended ICSI with IVF (fresh cycle) annd to transfer 2 embryos and we agreed with his recommendations.
The [Washington University School of Medicine] staff is always pleasant and they see you quickly. Everyone is professional and the clinic is clean. I cannot think of any weaknesses minus the lobby is a little outdated, but I’d rather them continue to provide excellent medical care than renovate their lobby for aesthetics. The team is friendly and you can always reach someone by phone or through MyChart where you can send messages. My messages never went more than 12 hours without a response. The team also gave us options for billing and IVF packages.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Wow. I cannot put into words how grateful and pleased my husband and I were with Dr. Omurtag and his staff. My husband and I interviewed several doctors before deciding on moving forward with the team of professional at Wash U and Dr. Omurtag and we definitely made the right decision. We transferred 2 embryos which resulted in our beautiful twin girls. I am considered a geriatric mom at 40 years old and we did not feel our chances of having a baby were great, especially since we had been trying to conceive for over a decade. Dr. Omurtag was able to identify both male factor and female factor infertility and removal of fibroids. We decided upon IVF with ICSI. The communication and dedication to our ivf process was so much better than we could have ever imagined. Dr. Omurtag, Jessie, and Kathy were all truly remarkable and explained every detail of our procedure. They were prompt with answering questions and concerns. IVF is such an emotional process and we felt truly taken care of and in the best hands. Our plan and treatment happened on time and as planned. We conceived our twin girls the first time going through IVF and still have embryos for the future. If you are considering IVF or just need a consultation, I highly recommend Dr. Omurtag and Wash U. Good luck to all of you future parents!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
You will probably not see Dr. Omurtag too often during appointments, but he is always aware of what is happening with your treatment and procedures and will gladly return any calls and questions. He is energetic, conscientious, forthcoming, and compassionate.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag and his staff were readily available for questions, phone calls and responses def to emails promptly. They were very sensitive, understanding and compassionate.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Because my husband and I are considered geriatric and we had male factor infertility, Dr. Omurtag recommended ICSI with IVF (fresh cycle) annd to transfer 2 embryos and we agreed with his recommendations.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy )
Kathy is a very compassionate and sweet person. We felt completely taken care of with her as our nurse
Describe your experience with Washington University School of Medicine.
The staff is always pleasant and they see you quickly. Everyone is professional and the clinic is clean. I cannot think of any weaknesses minus the lobby is a little outdated, but I’d rather them continue to provide excellent medical care than renovate their lobby for aesthetics. The team is friendly and you can always reach someone by phone or through MyChart where you can send messages. My messages never went more than 12 hours without a response. The team also gave us options for billing and IVF packages.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We are very pleased with Dr. Omurtag’s recommendations and were very happy to conceive twins with the 2 embryos we transferred
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
8
NPS
9
Age 37 - 38
2 IUI
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Omurtag’s practical and matter-of-fact approach was exactly what we needed as a dual military couple...We really only interacted with him about 4x. 2x for the consults, 1x for the egg retrieval, and the last to confirm our pregnancy at 9 weeks. I chatted with his team of nurses much more than him...My only criticism is I wish I would have known that a baseline appt could ‘fail’ (I had a cyst on one of my follicles and I wasn’t able to proceed with injectable’s). I heard from his nurse - and it would have been nice to know that that was a possibility but also to hear it from him...
I really enjoyed the nursing staff [at Washington University School of Medicine] - I knew when they were going to call and they were very direct communicators with explicit instructions via phone and MyChart...I chatted with his team of nurses much more than him [Dr. Omurtag]... The clinic’s receptionists/front desk were very kind and welcoming...Would just like to have known we had a balance of $800 for the freezing of our eggs. We were under the impression we were paid in full...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag’s practical and matter-of-fact approach was exactly what we needed as a dual military couple. My only criticism is I wish I would have known that a baseline appt could ‘fail’ (I had a cyst on one of my follicles and I wasn’t able to proceed with injectable’s). I heard from his nurse - and it would have been nice to know that that was a possibility but also to hear it from him. Other than that he gave us exactly what we needed/wanted. Vivian Grace was born 23 April fully healthy and at 40wks +1day.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Expectation management. If he’s confident you’re going to respond well know that you’ll hear from his team moreso than him. My approach to that was that more women needed his attention due to their diagnosis/protocol than we did.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
We really only interacted with him about 4x. 2x for the consults, 1x for the egg retrieval, and the last to confirm our pregnancy at 9 weeks. I chatted with his team of nurses much more than him.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I was on an antagonist protocol which seemed like the most feasible due to my high AMH and very regular periods (no PCOS/endometriosis). Was in birth control to calm everything before my baseline.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
I really enjoyed the nursing staff - I knew when they were going to call and they were very direct communicators with explicit instructions via phone and MyChart
Describe your experience with Washington University School of Medicine.
Would just like to have known we had a balance of $800 for the freezing of our eggs. We were under the impression we were paid in full. The clinic’s receptionists/front desk were very kind and welcoming
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Approximately 15K without medication.
What specific things went wrong at Washington University School of Medicine?
  • Failed to convey critical information
Describe the specific things that went wrong at Washington University School of Medicine.
The first baseline did not go well and I wish I would have known that that was a possibility
8
Doctor
Kenan Omurtag
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 37
1 Fertility Medications
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
While he [Dr. Omurtag] was always straightforward, it was never indifferent or cold. His manner and encouragement was so appreciated during such a stressful time...He is very thorough and wants to have all the information before presenting the best options customized for you. Be prepared for a variety of tests for both you and your partner...Recalls details of previous discussions...about 6 months of trying to conceive without success, Dr Omurtag then requested my partner be evaluated and placed me on letrozole. Luckily this only required one cycle to conceive
[Washington University School of Medicine] staff were responsive, proactive, informative, and straight forward. Facility had an easy off campus location in CWE with parking so no worries about navigating through Barnes campus...Responded to messaged questions within hours and test results always same day...team walked me through home testing and lab work thereafter ever step of the way...Such a wonderful and supportive experience...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag and his staff were incredible. Responded to messaged questions within hours and test results always same day. We had a few set backs and bumps along the way. While he was always straightforward, it was never indifferent or cold. His manner and encouragement was so appreciated during such a stressful time.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He is very thorough and wants to have all the information before presenting the best options customized for you. Be prepared for a variety of tests for both you and your partner.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Recalls details of previous discussions.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Following several tests to evaluate my fertility r/t age, adjustments to my medications, and the addition of home ovulations tests, and about 6 months of trying to conceive without success, Dr Omurtag then requested my partner be evaluated and placed me on letrozole. Luckily this only required one cycle to conceive. His team walked me through home testing and lab work thereafter ever step of the way. I had an ultrasound at 6 weeks and again at 7 weeks prior to him releasing me back to my OB for care. Such a wonderful and supportive experience. Hopefully will not have to return but 10/10 recommend!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Jesse)
Incredibly responsive and patient with all questions. Such an asset to the team!
Describe your experience with Washington University School of Medicine.
MD and staff were responsive, proactive, informative, and straight forward. Facility had an easy off campus location in CWE with parking so no worries about navigating through Barnes campus. No complaints.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
The hysterosalpingogram and ultrasound were expensive and maxed out my insurance copay. The genetic testing was also out of pocket. Total spent was likely $1200.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 33 - 35
4 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omertag spent a ton of time with my husband and I answering any and every question we had. He called personally after each failed transfer with a game plan and made us feel he really cared about our outcome. He set realistic expectations for us, and didn’t let us give up hope...Because of the previous failed single transfers and my age we decided on multiple transfer for the most recent.
[the Washington University nurses were] both were extremely kind and very attuned to the mental toll fertility treatments can take on someone...IUIs were ~$500 each I believe we were quoted ~$16,000 for IVF including ICSI...he front desk staff are knowledgeable about billing issues and all lab technicians I worked with were wonderful...Rarely did I wait past my appointment time
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omertag is an excellent physician. I didn’t have any hesitation with any of his recommendations. He thoroughly explained each step and kept us moving forward. He is compassionate towards his patients and you can tell he truly cares about your outcome. Fertility treatments can be daunting and emotionally draining and he checked in regularly to see how my husband and I were doing through the process mentally.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Ask questions. He’s great at explaining and answering.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omertag spent a ton of time with my husband and I answering any and every question we had. He called personally after each failed transfer with a game plan and made us feel he really cared about our outcome. He set realistic expectations for us, and didn’t let us give up hope. His staff are wonderful as well and also answered the barrage of questions that inevitably came up through each cycle.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We used 2 different protocols for the 2 egg retrievals and fertilized using ICSI with each. Both cycles produced similar amount and quality of eggs and subsequently embryos. We used ICSI due to poor sperm morphology and motility.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)
Kathy and Jessie were amazing to work with. I had tons of questions and both were so helpful. They both were extremely kind and very attuned to the mental toll fertility treatments can take on someone.
Describe your experience with Washington University School of Medicine.
The clinic is run efficiently. Rarely did I wait past my appointment time. I felt very safe in the clinic during the peak of COVID with all precautions they had set in place. The front desk staff are knowledgeable about billing issues and all lab technicians I worked with were wonderful.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
IUIs were ~$500 each I believe we were quoted ~$16,000 for IVF including ICSI. We did have some insurance coverage with both retrieval’s. Embryo transfer with no coverage was ~$3,400
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We did 2 single frozen embryo transfers and one multiple (2) fresh transfer. Our fresh transfer resulted in a single live birth. Because of the previous failed single transfers and my age we decided on multiple transfer for the most recent.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 28 - 30
1 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
IVF was scary for me AND my husband, but dr omurtag was so transparent and helped us along every step of the way. I feel like he was always available for questions, appointments, and even just to update him...We did ICSI because it was recommended, and I am currently 15 weeks pregnant...He was SO down to earth, I was terrified that I’d never get pregnant and he was so good about talking through everything and making sure my husband and I were very aware of all of the steps involved.
Everyone was very organized [at Washington University School of Medicine], even through COVID precautions. Everyone always answered all of our questions and was very kind and compassionate! I am so glad I chose this clinic, especially during such a weird time in our world...She kept me up to date with all of the details, constantly sending me messages through MyChart and responding to my questions in a very timely manner. She [the nurse] listened to me when I was confused or worried, and always answered everything with lots of details. She was one of the first people I sent my ultrasound picture and was very exciting for us!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I have a pituitary cyst, which causes me to have to force ovulation. I don’t menstruate regularly, so I have to take drugs in order to bleed. I was nervous about starting IVF because my ovaries responded too much to the IUI and never got to the transfer. IVF was scary for me AND my husband, but dr omurtag was so transparent and helped us along every step of the way. I feel like he was always available for questions, appointments, and even just to update him.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don’t give up!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He was SO down to earth, I was terrified that I’d never get pregnant and he was so good about talking through everything and making sure my husband and I were very aware of all of the steps involved.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We tried IUI a couple years ago. I went in for baseline ultrasound and lab work, then started injections. My injections were nightly, followed by more ultrasounds and lab work every few days. It got very stressful and then I got the phone call that my ovaries weren’t responding the way they expected, so I’d have to cancel and try IVF. Then COVID happened. Finally in February 2021, we forced a period, and started IVF! More testing, ultrasounds and labs, injections, and countless appointments. I went through with a day5 embryo transfer and froze five more. We did ICSI because it was recommended, and I am currently 15 weeks pregnant!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
She kept me up to date with all of the details, constantly sending me messages through MyChart and responding to my questions in a very timely manner. She listened to me when I was confused or worried, and always answered everything with lots of details. She was one of the first people I sent my ultrasound picture and was very exciting for us!
Describe your experience with Washington University School of Medicine.
Everyone was very organized, even through COVID precautions. Everyone always answered all of our questions and was very kind and compassionate! I am so glad I chose this clinic, especially during such a weird time in our world
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I am glad we only transferred one embryo, dr omurtag told us it would be more successful and safer since twins run in both of our families!
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 28
1 IVF
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag is the best! He understood how extensive my endometriosis is and didn’t waste any time getting me started with treatments. We went straight into ivf to work towards the best possible outcome as quickly as possible. I never felt in the dark about anything along the way, he was very informative...
Any questions I ever had, no matter how small, [our Washington U School of Medicine] responded quickly and was always very helpful...The clinic’s usual protocol was to do a single embryo transfer if you were under 35 and had no other failed ivf attempts...I never had to wait for my appointments, they were always on time and greeted you like you were family. From the bloodwork appointments, to ultrasounds, to the retrieval and transfer, I have no complaints
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is the best! He understood how extensive my endometriosis is and didn’t waste any time getting me started with treatments. We went straight into ivf to work towards the best possible outcome as quickly as possible. I never felt in the dark about anything along the way, he was very informative. Can’t recommend or thank him enough!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
To absolutely go to him. I’m very lucky my surgeon referred me to him and this clinic.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He cheered me along every step of the way and made me feel like he really cared about our outcome and wanted to do everything possible to make it happen for us.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I started out on birth control. Then started on lupron, menopur and gonal F. I responded very well to the meds and they were able to retrieve 16 eggs. I’m now on progesterone in oil.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
My nurse Kathy was amazing! Any questions I ever had, no matter how small, she responded quickly and was always very helpful. She has a great way of assuring you you’re doing everything right. As far as the rest of the nursing staff that did the ultrasounds and bloodwork, they were also amazing. Literally the best.
Describe your experience with Washington University School of Medicine.
Was very happy with this clinic. Very efficient. I never had to wait for my appointments, they were always on time and greeted you like you were family. From the bloodwork appointments, to ultrasounds, to the retrieval and transfer, I have no complaints. I’m very happy we were referred to this clinic.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
The clinic’s usual protocol was to do a single embryo transfer if you were under 35 and had no other failed ivf attempts, I believe. I was completely fine with this protocol.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
Income $50K - $99K
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
During the initial consultation he was very well informed about our process already and had a game plan already in place for our experience with his clinic [Washington University - St. Louis]. He focused on our issues and I felt like he was a lot more willing to tailor the process to our specific needs, unlike our previous doctor. He went over everything in great detail, allowed us time to ask questions, and was just wonderful to work with the entire time. He genuinely cares about his patients and the outcome of their treatment.
Everything is in one spot, they get you in and out in a timely manner while still preforming the best they can. Every single person I came in contact with had such a positive attitude and was so pleasant to work with. I loved the entire staff [Washington University - St. Louis]! ... They treated me with the utmost respect and care that I needed during this difficult process. ... The nursing staff was wonderful. They made no mistakes and went over everything with me thoroughly.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I came to Dr. Omurtag after we had a very bad experience with another local fertility specialist after a failed IVF cycle. He also came highly recommended by coworkers. During the initial consultation he was very well informed about our process already and had a game plan already in place for our experience with his clinic. He focused on our issues and I felt like he was a lot more willing to tailor the process to our specific needs, unlike our previous doctor. He went over everything in great detail, allowed us time to ask questions, and was just wonderful to work with the entire time. He genuinely cares about his patients and the outcome of their treatment. I have already recommended him to friends, and will return to him later on for additional treatment when needed. Best fertility doctor ever!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
As hard as the entire process is, try to relax and trust that this fertility clinic has your best interest at heart.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Everyone I came in contact with at this clinic was absolutely wonderful. They treated me with the utmost respect and care that I needed during this difficult process. I couldn't say more positive things about the entire staff, they were perfect!
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We did a full IVF procedure. I went in for a sonohyst to check my ovarian reserve, everything went great. They then started me on birth control pills after my next period, which I took for 3 weeks. I started Lupron 4 days before my birth control ended, then added in Gonal F, and Menopur later on. We did the trigger shot and then egg retrieval, and a 5 day fresh transfer.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
The nursing staff was wonderful. They made no mistakes and went over everything with me thoroughly. They were great to work with and had my best interest at heart. Loved them!
Describe your experience with Washington University School of Medicine.
I have been to more than one fertility clinic, and I have to say, this one was the absolute best, hands down. Everything is in one spot, they get you in and out in a timely manner while still preforming the best they can. Every single person I came in contact with had such a positive attitude and was so pleasant to work with. I loved the entire staff!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
$600ish with insurance benefits, also we has already met our deductible for the year
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
8
NPS
9
Age 29
3 IUI
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Omurtag was efficient and thorough in explaining everything. I first met him during a Zoom consult where he seemed a little brusque, but I thought he was kind and friendly in person. He performed a SIS for me and it was easy and painless. I appreciated that he has a strong social media presence, breaking down infertility topics in videos and participating in Reddit AMAs...Procedures and protocols were thoroughly explained, my questions were always answered, and Dr. Omurtag was friendly and compassionate.
Research is a strong component at this clinic [Washington University School of Medicine], so you may be asked if you’d like to participate in a study or if a student can attend a procedure. The clinic provided a lot of materials about IVF and were very thorough in explaining everything...The nursing staff was fantastic! Very friendly and responsive...Procedures and protocols were thoroughly explained, my questions were always answered, and Dr. Omurtag was friendly and compassionate.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was efficient and thorough in explaining everything. I first met him during a Zoom consult where he seemed a little brusque, but I thought he was kind and friendly in person. He performed a SIS for me and it was easy and painless. I appreciated that he has a strong social media presence, breaking down infertility topics in videos and participating in Reddit AMAs.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
True for any doctor—write down your questions in advance and don’t be afraid to ask them.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Procedures and protocols were thoroughly explained, my questions were always answered, and Dr. Omurtag was friendly and compassionate.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I did four rounds of IUI with Clomid. One was a failed cycle because we missed my ovulation. After that the clinic monitored me much more closely and we completed three rounds. The first resulted in a chemical pregnancy and the remaining two were unsuccessful. We were planning to do a long agonist IVF protocol as our next step but conceived spontaneously while waiting for our genetic screening results to come back.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kate)
The nursing staff was fantastic! Very friendly and responsive.
Describe your experience with Washington University School of Medicine.
Research is a strong component at this clinic, so you may be asked if you’d like to participate in a study or if a student can attend a procedure. The clinic provided a lot of materials about IVF and were very thorough in explaining everything.
What specific things went wrong at Washington University School of Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Washington University School of Medicine.
One time I received conflicting information about our timeline (we had to wait for genetic testing to come back). It was quickly resolved.
8
Doctor
Kenan Omurtag
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 25 - 27
1 IVF
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was so Personable every time I saw him. Talked and make me feel comfortable every time I saw him...He is so kind and compassionate! Had a wonderful experience from my first time meeting him in the office to be evaluated and explained everything in a way we could understand why we weren’t get pregnant on our own. Always told us risks and numbers of our chances.
I didn’t notice any weakness [at Washington University School of Medicine]. Everyone knew what they were doing and was on the same page...I do Wish Dr. Omurtag was able to do my transfers personally, but Dr. Keller did an amazing job and I felt at peace having her do it as well! All the lab techs that drew my blood were excellent as well!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He is so kind and compassionate! Had a wonderful experience from my first time meeting him in the office to be evaluated and explained everything in a way we could understand why we weren’t get pregnant on our own. Always told us risks and numbers of our chances.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust him to help you create your family. It’s not fun going through infertility but having him along side of you was the best decision we’ve made.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was so Personable every time I saw him. Talked and make me feel comfortable every time I saw him.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Egg retrieval was a long of shots and at certain times. Everyone was all on the same page and it was very easy knowing what I needed to do and when!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
She was so sweet with she called me to tell me one of our transfers didn’t work. So so compassionate in that time of sadness.
Describe your experience with Washington University School of Medicine.
I didn’t notice any weakness. Everyone knew what they were doing and was on the same page. I wish I was Able to meet Kathy and Jessie face to face but that didn’t happen for me. I do Wish Dr. Omurtag was able to do my transfers personally, but Dr. Keller did an amazing job and I felt at peace having her do it as well! All the lab techs that drew my blood were excellent as well!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Insurance covered most of egg retrieval but transferred were out of pocket
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We were only able to transfer one embryo at a time due to the quality of our embryos and my age. I trusted Dr. Omurtag in that decision.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5