Rated 8.7
Strongly recommend: 69%Neutral: 20%Don't recommend: 11%8.7
69% strongly recommend
29 reviews
Humanity
8.4
8.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.9
8.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Tulane
Residency
Indiana U.
Fellowship
U. of Cincinnati

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kenneth Moghadam works at

Austin Fertility Institute
Rated 8.9
Strongly recommend: 77%Neutral: 13%Don't recommend: 10%8.9

Explore Clinic
Austin Cannon Drive
2500 W. William Cannon
Austin, TX 78745
Austin Park Bend
2200 Park Bend Drive
Austin, TX 78758

29 patient reviews

2018 - 2019, Unknown Success
NPS
7
NPS
N/A
Age 34 - 35
Male Factor
Unexplained
Native American
Income $100K - $199K
1st of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Success w/ Doc Too early to know
He [Dr. Moghadam] is very personable and compassionate. He answered all our questions willingly and never made us feel silly or a bother. Once we started getting results back, I feel like he was quick to just say our only option was IVF with icsi. While that may be the case, our problem is male related and I feel that we had to basically ask for a referral to a fertility urologist. We understand IVF is most likely the only way we will conceive but atleast we are getting more answers as to why it's happening.
Wait times and appointments [at Austin Fertility Inst] need to be better managed. I feel like overbooking may be a problem. It's a small waiting room for the volume of patients. I was very impressed with how fast we were scheduled an appointment. We only had to wait 2 weeks, when we were told the average wait time was over a month.... Quick to get in but had to wait 2hrs past our follow up appointment to be seen for our lab work, for only a 5 minute conversation.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
He is very personable and compassionate. He answered all our questions willingly and never made us feel silly or a bother. Once we started getting results back, I feel like he was quick to just say our only option was IVF with icsi. While that may be the case, our problem is male related and I feel that we had to basically ask for a referral to a fertility urologist. We understand IVF is most likely the only way we will conceive but atleast we are getting more answers as to why it's happening.
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Know all your options. Do your own research. Ask every question you have, then make the decision that is best for you.
During treatment, were you treated like a number or a human with Kenneth Moghadam at Austin Fertility Institute?
Quick to get in but had to wait 2hrs past our follow up appointment to be seen for our lab work, for only a 5 minute conversation.
Describe your experience with the nursing staff at Austin Fertility Institute.
Friendly.
Describe your experience with Austin Fertility Institute.
Wait times and appointments need to be better managed. I feel like overbooking may be a problem. It's a small waiting room for the volume of patients. I was very impressed with how fast we were scheduled an appointment. We only had to wait 2 weeks, when we were told the average wait time was over a month.
7
Doctor
Kenneth Moghadam
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
Operations
4 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
7
NPS
7
Age 29
2 Fertility Medications
Tubal Blockage
Unexplained
European
East Asian
South Asian
Black or African-American
Native American
Income $50K - $99K
Teacher
2nd of 2 Docs
6 IUI With Other Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
He [Dr. Moghadam] is an expert, very knowledgeable about his craft. He is a great doctor just wish they would offer a follow up visit after a negative test, instead of calling just saying call is when you start your next cycle... They offer no addition time to follow up with your doctor “only if you want to pay $300 dollars for a consultation.” But they never offer help or answers just opportunities to spend more money.... All of my procedures were standard
They [Austin Fertility Institute] work hard but appointments are typically late and IUI procedures are done after the 36 hour time line Strengths they are knowledgeable and helpful. They truly take their time with you and try to explain as much as possible.... [Cost Of Treatment] 1500 per cycle 3000 for surgery... This process is difficult! Every negative pregnancy test is draining. The doctor never analyzing the data taken from previous experience, calls you and makes a plan to be better.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
He is an expert, very knowledgeable about his craft. He is a great doctor just wish they would offer a follow up visit after a negative test, instead of calling just saying call is when you start your next cycle
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Ask questions and make sure your iui is done in a timely manner
During treatment, were you treated like a number or a human with Kenneth Moghadam at Austin Fertility Institute?
This process is difficult! Every negative pregnancy test is draining. The doctor never analyzing the data taken from previous experience, calls you and makes a plan to be better. All they do is call you tell you your test is negative and say call is when your cycle begins. They offer no addition time to follow up with your doctor “only if you want to pay $300 dollars for a consultation.” But they never offer help or answers just opportunities to spend more money.
Describe the protocols Kenneth Moghadam used in your cycles at Austin Fertility Institute and their degree of success.
All of my procedures were standard
Describe your experience with the nursing staff at Austin Fertility Institute.
They were great just extremely routine
Describe your experience with Austin Fertility Institute.
They work hard but appointments are typically late and IUI procedures are done after the 36 hour time line Strengths they are knowledgeable and helpful. They truly take their time with you and try to explain as much as possible.
Describe the costs associated with your care under Kenneth Moghadam at Austin Fertility Institute.
1500 per cycle 3000 for surgery
Describe Kenneth Moghadam's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Austin Fertility Institute.
Does not apply to me
7
Doctor
Kenneth Moghadam
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
2 of 5
7
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
4
NPS
0
Age 40
2 IUI
Recurrent Pregnancy Loss
South Asian
Income $100K - $199K
Marketer or PR
1st of 4 Docs
4 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
At the first appointment, he [Austin Fertility Institute] took his time but appointments there after it was in and out after very long wait times.... He was the first fertility doctor I saw and when I did 2 iuis with him, he never mentioned that my lining was thin or try to change any protocols to help with the lining. I only found out by looking at my medical records.... The long wait times sometimes an hour. He was running two locations and must have been stretched thin.
The long wait times [Austin Fertility Institute] sometimes an hour. He was running two locations and must have been stretched thin.... [Nurse] Jamie did a great job to make sure to communicate as much information and provided updates to me. She always asked me how I was doing and showed so much compassion.... $1500 for IUI medication and I don't recall the cost for the procedure as insurance covered most of it.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
He was the first fertility doctor I saw and when I did 2 iuis with him, he never mentioned that my lining was thin or try to change any protocols to help with the lining. I only found out by looking at my medical records.
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
To make sure you ask as many questions to ensure you are receiving the right care.
During treatment, were you treated like a number or a human with Kenneth Moghadam at Austin Fertility Institute?
At the first appointment, he took his time but appointments there after it was in and out after very long wait times.
Describe your experience with your nurse at Austin Fertility Institute. (Assigned nurse: Jamie)
Jamie did a great job to make sure to communicate as much information and provided updates to me. She always asked me how I was doing and showed so much compassion.
Describe your experience with Austin Fertility Institute.
The long wait times sometimes an hour. He was running two locations and must have been stretched thin. The doctor should be more open about potential issues as in how important lining is for implantation. How can you move forward with two IUIs with a patient without informing them that their lining was very thin?
Describe the costs associated with your care under Kenneth Moghadam at Austin Fertility Institute.
$1500 for IUI medication and I don't recall the cost for the procedure as insurance covered most of it.
What specific things went wrong at Austin Fertility Institute?
  • Failed to convey critical information
Describe the specific things that went wrong at Austin Fertility Institute.
As mentioned, the doctor did two IUIs with me and did not tell me that I had thin lining which is important for implantation.
4
Doctor
Kenneth Moghadam
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
1 of 5
0
Clinic
Austin Fertility Institute
Austin Cannon Drive
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
8
NPS
10
Age 38 - 39
Endometriosis
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Successful
[Dr. Kenneth Moghadam is] Very honest, direct but very professional and dedicated to his job doctor. First, he was the first doctor who gave me right diagnosis...took me years to figure out that I have endometriosis. He performed endoscopy and after my surgery I felt much better in terms of managing my symptoms and pain during women’s days. I believe surgery, healthy diet and healthy lifestyle helped me to get pregnant naturally 1 year latter.
[Austin Fertility Institute is in a] Very convenient location, smaller office but with personal approach to their patients, professional staff, good equipment. Sometimes it took longer for nurses to reach you with information about your test results but if you call them first they always have information available...Best staff!!! I liked friendly atmosphere in his office. Nurses and other personnel were nice, professional and always in a good mood.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
Very honest, direct but very professional and dedicated to his job doctor. First, he was the first doctor who gave me right diagnosis. I took me years to figure out that I have endometriosis. He performed endoscopy and after my surgery I felt much better in terms of managing my symptoms and pain during women’s days. I believe surgery, healthy diet and healthy lifestyle helped me to get pregnant naturally 1 year latter.
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Ask a lot of questions, don’t give up and believe in your success
Describe your experience with the nursing staff at Austin Fertility Institute.
Best staff!!! I liked friendly atmosphere in his office. Nurses and other personnel were nice, professional and always in a good mood.
Describe your experience with Austin Fertility Institute.
Very convenient location, smaller office but with personal approach to their patients, professional staff, good equipment. Sometimes it took longer for nurses to reach you with information about your test results but if you call them first they always have information available.
Describe the costs associated with your care under Kenneth Moghadam at Austin Fertility Institute.
Don’t remember
What specific things went wrong at Austin Fertility Institute?
  • Failed to call with results
8
Doctor
Kenneth Moghadam
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5